Apple 1 Hotel Queensbay

Location: 77, Persiaran Bayan Indah, 11900 Bayan Lepas, Penang, Bayan Lepas, my

Star Rating: 1 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Private check-in/check-out
• Wheelchair accessible
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request
• Bulk dispenser for toiletries

Rooms Available

• Modern Queen Room

  The double room offers air conditioning, a private entrance, as well as a private bathroom boasting a shower and a bidet. This double room provides a tiled floor and a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Single Room

  Fitted with a single bed, this room has a flat-screen TV and a private bathroom with hot shower. Please note that this room has no windows and the unit is on higher floor accessible by staircase only. This room is located in a different block.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Room

  Fitted with a queen bed, this room has a flat-screen TV and a private bathroom with hot shower. Please note that this room has no windows and the unit is on higher floor accessible by staircase only. This room is located in a different block.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key card access
  • Single-room air conditioning for guest accommodation

• Family Room - 3 Pax

  Fitted with air conditioning, this room has a flat-screen TV and a private bathroom with hot shower.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Super Budget Room (Shared Toilet)

  This double room features air conditioning, a shower and a shared toilet.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Shared toilet
  • Private entrance
  • Hardwood or parquet floors
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Deluxe Family Room 4 Pax

  The family room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a bidet.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Bidet
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Modern Twin Room

  The twin room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Romantic Themed Room

  The double room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a bidet. This double room provides a tiled floor and a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Lam (6/5): -
• Azhar (7/5): -
• Yuvarani (10/5): -
• jujumoko (7/5): -
• Abdul Hijaz (10/5): -
• Sary (5/5): -
• Hui Chung (8/5): Overall acceptable - I like the cleanliness and comfort of the room. The stair case steps was a little narrow. And parking space at certain hours may not available.
• zamalie (3/5): - So small not relevan to price
• Robert (9/5): -
• giamila (10/5): -
• Abdul Hijaz (10/5): -
• Satira (8/5): -
• Soo (9/5): -
• Shaari (8/5): -
• CL (9/5): Great location, comfort stay - The location is super nice for those who are especially taking aeroline bus to Penang. The hotel is just opposite the dropoff point of aeroline bus in Queensbay mall and you will see the Rutin restaurant, the hotel is just behind it. I was lucky that the hotel upgraded me from single room to double room and it is in the same building of the registration counter, i really appreciate the upgrade and it makes my stay more comfortable. I wanted to give compliments to Ms Afika and Mr B for the hospitality and being helpful in taking care my luggages. Will come back again. The room is bit small but good to move around within the room for one person. My room is near the staircase hence there was some noise of people walking in the first night, but the night after was ok.
• Ji Fong (8/5): Good stay and close to airport - Distance to airport Nothing
• Dinah (8/5): Great room, very comfortable! - Surprisingly clean room, felt skeptical when booking but turned out better than expected! Just that the noise from planes can be loud. TV wasn’t working well, it will stop playing.
• Kuh (8/5): -
• Christine (1/5): no lift, wall is thin, no peek hole on the doors, not recommend for female who stays alone - The location and the room is clean and comfortable. There are lots of knocking at my floor on the other doors all night, its really disturbing.
• Gu Jian Yee (7/5): - Cosy and clean No table to work on
• Abu Bakar (7/5): Keseluruhan baik - Lokasi yg sesuai Peralatan agak lama terutama katil berbunyi
• Sathia (10/5): - Superb Nothing
• Mikey (10/5): -
• Joyce (1/5): Terrible - Location Bidet not working, water pipe making a lot of noise the whole night, noisy neighbours due to false wall
• Izzah Hms (10/5): - I like the hotel even its small, kami dtg anak beranak 7 org n im looking for hotel dekat dengan airport dan tempat makan. So this one betul2 dok depan queensbay mall. So nak shopping sambil makan senang sgt. Jalan kaki je. Then nak p airport pon tak sampai 20 minit. I amik bilik 4 org dan selesa sangat. Tak sempit. I think bilik ni luas dari bilik 4 yg lain. Staff dia pon layan baik. I dtg awal. So dia kasi i park brg dulu then p makan jap. Kawasan situ takde dobi but its ok. Yg advantage lain dh cover.
• Jeremy E. Wong (8/5): -
• Rene (7/5): - Location Shower setup up water flow feom shower to sink whole floor wet when you ned to dry up.
• Fateh Ali (2/5): -
• Nooreeda (10/5): - พนักงานบริการดี แนะนำดีมาก ห้องสะอาด อาจจะแคบไปนิด
• Azmi (4/5): -
• Satira (8/5): -
• Lai Wai Mum (4/5): - Near to Queensbay mall. 2 min walk Small room. Water heater not working. No place to hang tower,cloth. Spider 🕷️,at bed. Smelly
• Tan (6/5): All fine except parking - Cleaniness, helpful staff Limited public parking
• Wei San (10/5): -
• Azmi (8/5): -
• Ganesan (7/5): -
• Nabihah (9/5): Overall nice. - There was a leaking issue in the bathroom for one of the rooms. But the staff changed the room immediately. We got the room in a different building from the reception desk. The staircase to the first floor is VERY steep and very narrow, one misstep and you're humpty dumpty. Going up was better but going down was scary especially because we have heavy luggages.
• Cik Fara (8/5): -
• Mizue (9/5): ありがとうございました - シングルルームだったが、空きがあるらしくグレードアップしてくれた。 ロケーションがとにかくいい。ショッピングモール近い。 アメニティーなどもしっかりしてる。傘も貸してくれた。 水はけが悪い。 シャワールームとトイレが一緒なのはしかたないとして、シャワーを浴びると全部水浸しになる。 そのためスリッパを用意はしてくれていたので助かったが、翌朝もまだ水浸しだった。
• Norizan (9/5): -
• farahiyah (10/5): -
• Ahamad (5/5): - Location close to mall Room size too small
• Alfred (3/5): - Agreed to give us a better room after making a complaint about the room. Not recommended, poor service, uncomfortable standard room Staff is not friendly, cannot communicate well, not courteous. Room had bad air conditioning, bathroom with shower problems and water flooding in the bathroom,
• Musdalifa (8/5): - Clean & customer service No lift access
• Haiqal (10/5): -
• Elyne (10/5): - Comfortable, clean and spacious room. Location is just great! Near to good food and great shopping!
• A.Lim (10/5): - William had a pleasant stay at the Apple 1 hotel, thanks in the part to the secure door lock that made him feel at ease. Plus, its location near Queensway and the Aeroline Bus stop was super convenient.
• Faizul (10/5): -
• Cheah (4/5): -
• Anne Lisa (8/5): -
• YOGENDRAN (10/5): -
• YOGENDRAN (10/5): -
• Esudass (8/5): -
• Siti Noorlayla (8/5): -
• SHELLA (8/5): -
• Aben (8/5): -
• Elyne (9/5): A good value for money hotel! - The location was great, where you can find good food , good shopping and good road connections to other parts of Penang. A big shout-out to Mr. B for great service at reception. The only thing one needs to consider when choosing to stay here is that one has to negotiate stairs as there are no lifts in the hotel. Apart from that, this is one hotel I would book to stay in again!
• Raudha (8/5): -
• 汶卉 (6/5): -
• Natal (8/5): -
• ZAID (7/5): Alright,alright,alright - Easy to access Aircond in the room need to be service, it take a long time to make the room cold
• Nisha (5/5): -
• normashila (6/5): -
• Herjeet S (10/5): -
• Reham (4/5): Disappointing -
• Irene (8/5): Very good -
• Giggs (5/5): Passable -
• Muhammad (10/5): Exceptional - The room are comfy and clean. love to stay there no lift access
• Ahmad (10/5): Exceptional -
• Mexmollen (8/5): Good for budget - Proximity to QBmall. No lift. Aircon needs an upgrade. Water pressure is low at 2nd floor. No fridge no safebox
• Chhoa (5/5): Good location. Helpful staff. - The location The size of the room on the first night was too small and the window cannot close fully. We had food smell from the Kapitan restaurant throughout the night, esp fried onions at 5am in the morning. The staff changed the room without hesitation the next day to a much better room.
• Zaid (9/5): Superb -
• Verified traveler (6/5): No lift but good location, soundproofing needed - The location of the hotel is good, just less than 10mins walk away from Queensbay Mall. However, the hotel has NO lift. If you’re carrying luggages and your room is located on other floors other than the ground floor, you have to lug it up staircases. Our room has also no windows. The reception wasn’t exceptionally friendly when we checked in - but it was just for a single night and luckily we were on the first floor. The soundproofing isn’t great either. We could hear the reception talking the entire stay, or other guests in the hallway.
• San (10/5): Exceptional -
• Izwan (9/5): It is worth the money staying there - The location is strategic to Quensbay Mall and other shops and restaurants. The room is spacious,clean and well maintained. Parking space. There are not many designated parking lot for hotel customer but you can anywhere around hotel area and got discount for parking fee when you go out,I think rm8.00 per day which is reasonable.
• Vanessa (8/5): Yes - Goods Goods
• Aniza (9/5): Superb -
• Hun (7/5): Good - Location Sound proof is very poor. Can hear people talking outside the room loundly.
• Norradhiah (8/5): Very good -
• Abdul (10/5): Exceptional -
• Nur (10/5): Terbaik!! - Thank you so much to the front office staff, really helpfull. The rooms so beuatifull and clean. I ask for lower ground because have babies, they give me accordingly with my request.. love even more this hotel..
• Anggie (10/5): Exceptional -
• Herjeet (10/5): Exceptional -
• Karim (10/5): Exceptional -
• Tan (3/5): Poor -
• Mohd (9/5): Superb -
• Zaid (8/5): Very good -
• Fina (6/5): Pleasant - I requested to stay on the ground floor since I had leg pain..I got the family room which was kind of cramp since it has double decker with ladder .difficult to perform prayers since not enough space otherwise..the rest were acceptable.the room was clean
• Ivan (1/5): Avoid this hotel - Standard room; have to climb a flight of stairs , that seems like climbing up a construction container yard. Some make shift stairs. No windows in the room. Noisy corridor. Overall it is a make shift hotel room.
• Fariduddin (9/5): It was a good stay - Comfy bed, the room is clean, good location door lock
• Izwan (8/5): Worth the money. - The location because it’s a stone throw away from the Queensbay Mall. The room is exceptional especially the family room with bunk bed. It can accomodate 5 person comfortably. Not to mention the pillows provided were more than enough. Water cooler and iron are available every level. No lift/elevator so you need to ‘hike’ the stairs especially if your room is at the 2nd level. If you want to iron your shirt,you need to insert the room key at the key slot otherwise there will be no electric thus cannot use the iron. Then,of course you have to be in a dark room for several minutes since you have taken out the room key. The parking. You are lucky if you can find a car park within the premise,if not you have to wait and hope that someone leaves their spot and then you can occupy the car park.
• Chong (6/5): Quite okay during my stay - The staff are very kind and helpful during my stay. The room flooring look terrible and the room is very small.
• Yit (6/5): Pleasant - Location Staircase
• Atiqa (6/5): Pleasant -
• Anaqi (8/5): Recommended for all vacation. - Room super clean and bed comfortable .
• Azlinda (8/5): Very good -
• Pei (9/5): Superb - Got smoke smell out of no reason, otherwise everything is fine
• Rachel (6/5): Did the job for a short stay - Good location for the mall over the road, and the airport. Rooms were small but did the job, bathroom was ok Two things that were not good - smell of cigarette smoke in the corridors, smell came in the room every time the door was opened. The wifi was useless.
• Wesley (9/5): Superb -
• Matthew (8/5): Very good -

Photos