Misty Hills Ella Resort

Location: Wellawaya Road, Ella, Ella, lk

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 01:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Luggage storage
• Safety deposit box
• Tour desk
• Ironing service
• Car hire
• Currency exchange
• Private check-in/check-out
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Japanese garden
• Bicycle-friendly property
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior King Room

  The spacious double room features a TV, a mini-bar, a tea and coffee maker, a safe deposit box as well as mountain views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Refrigerator
  • Private bathroom
  • Clothes rack
  • Shampoo
  • Conditioner

• Standard Room

  1 King Bed

  Balcony with mountain views

  
  

  Layout - Separate dining area

  Entertainment - LCD television with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Turndown service and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Ceiling fan
  • Turndown service
  • Separate dining area
  • Bedsheets provided
  • No housekeeping

• Deluxe Apartment

  1 King Bed

  Balcony with mountain views

  
  

  Layout - Separate dining area

  Entertainment - LCD television with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Turndown service and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Ceiling fan
  • Turndown service
  • Separate dining area
  • Bedsheets provided
  • No housekeeping

• Standard Double Room

  The double room features a TV, a minibar, a tea and coffee maker, a safe deposit box as well as mountain views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Refrigerator
  • Private bathroom
  • Clothes rack
  • Shampoo
  • Conditioner

• Deluxe Double Room with Balcony

  The spacious double room features a minibar, a tea and coffee maker, a safe deposit box, a TV, as well as mountain views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Refrigerator
  • Private bathroom
  • Clothes rack
  • Shampoo
  • Conditioner

• Deluxe Room

  Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and features a private entrance, a mini-bar and mountain views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Private bathroom
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Shampoo

• Apartment with Mountain View

  Each room here will provide you with air conditioning, a balcony and a mini-bar. There is also an electric kettle. Featuring a shower, private bathroom also comes with a hairdryer and free toiletries. You can enjoy mountain view from the room. It has a kitchenette and a dining area.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Shampoo
  • Accessible by lift

• Deluxe Double Room with Balcony

  Each room here will provide you with air conditioning, a balcony and a mini-bar. There is also an electric kettle. Featuring a shower, private bathroom also comes with a hairdryer and free toiletries. You can enjoy mountain view from the room.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Accessible by lift

• Double Room With Balcony

  This double room is air-conditioned and has a private bathroom, an electric kettle and a balcony. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Private bathroom
  • Electric kettle

Guest Reviews

• Lisa (7/5): Schöne Lage, nettes Personal, guter Frühstück aber die Zimmer müssten teilweise modernisiert werden. - Pool, Frühstück und Personal. Das Zimmer war sehr feucht und muffig (Matratze, Bettwäsche…). Die Handtücher waren teilweise auch dreckig.
• Scott (10/5): - Everything is perfect. they look after me well. Hope to see you soon nothing
• Julia (5/5): The breakfast was good - Close to Ella The lift, was only shown a different route to the hotel once locked out.
• Eva (8/5): Zalige beleving met prachtig uitzicht - Zalige kamer met super mooi uitzicht Zag er soms wat ouder uit.
• Michael Donze (9/5): -
• Joëlle (10/5): Geweldig - De gastvrijheid was echt geweldig. De locatie is top en de kamers zijn mooi. Het eten in het restaurant was ook erg lekker. Ze kunnen je overal mee helpen.
• Mark (8/5): -
• Samuel (10/5): - A beautiful location with a pool overlooking the hills. The staff looked after us well with lots of food options.
• Margarita (10/5): Все понравилось, если повторю путешествию в Эллу - остановлюсь еще раз!!! - Отель немного подуставший, но персонал полностью восполняет этот небольшой минус!!! Вид из бассейна потрясающий, но будьте готовы к тому, что в Элле в целом немного прохладно и купаться вечером в нем будем не очень комфортно Я бы провела небольшой ремонт в номерах - косметический и немного добавила мяса в завтраки, потому что из мяса были только одни сосиски, которые очень быстро разбирали))
• Ilias (10/5): - Hôtel exceptionnel Personnel très sympathique Très bonne localisation Vue imprenable depuis la piscine
• Grace (8/5): Friendly and clean with unbeatable views - Huge room, great views, really clean and super comfy bed! The staff were so lovely and helpful. Very pleased we chose somewhere with a pool! We couldn’t get the water very hot in the shower (but may have been us doing something wrong?) and some of the towels maybe need an upgrade
• Clara-Milla Rendtorff (10/5): - Very well located, only a 10-15 min walk to town and to nice waterfalls! The staff were so nice and very helpful🙏🏼☺️ and very comfortable bed! Towels could have been cleaner, but overall amazing
• Aisleen (8/5): Wonderful spot - Our room was huge and the view was spectacular. The location was ideal for everything we wanted to do and close to the main part for food and drinks at night. The staff were very attentive and kind.
• LAVAN (7/5): -
• Sarah (10/5): - Everything, I was very kindly upgraded to a room on the 7th floor, which was large and with the most incredible views. Staff were all super lovely and helpful Nothing bad to say
• Lidya (8/5): -
• Simon (10/5): - I have stayed in many hotels in Ella and driven past Misty Hills many times but never considered staying. Now that I have I will never stay anywhere else. We stayed in a very nice room with a balcony and was right next to the pool. The large Queen size bed deserves a special mention due to it being the comfiest I have ever slept on in Sri Lanka in over 20 years. The staff were very friendly and welcoming and even got us some fresh aloe vera for sun burn. The infinity pool was outstanding and not as cold as I was expecting, you can chill and look at the views from the edge off the pool. There was secure underground parking where I could safely leave my motorcycle. I really can say there was nothing I didn't like.
• Minas (8/5): -
• Blanche (10/5): -
• Danielle (10/5): -
• Alea (8/5): -
• marie emma (10/5): -
• marie emma (10/5): - Tout est parfait, accueil, emplacement…
• kelly (9/5): Ambience and serenity - Amazing view and location. Staff were incredibly friendly and welcoming. Bed was extremely comfortable. Highly recommended. Nothing
• Timo (10/5): Stunning view for the beginning of the day - Our stay was absolutely wonderful. The food was delicious and the drinks were just as enjoyable. The view was truly stunning and made the whole experience even more special. The staff were incredibly friendly and always willing to help with anything we needed. Our room was perfectly clean and very comfortable, which made us feel at home right away. One thing we really appreciated was how helpful the team was in organizing transportation – even for longer distances, they were happy to assist. The breakfast buffet was also excellent, offering a great variety and a perfect start to each day. We would definitely recommend this place and would love to come back again.
• Edgar (9/5): Wir hatten einen tollen Aufenthalt - Wir können die Unterkunft auf jeden Fall weiterempfehlen. Das Personal war sehr freundlich und hilfsbereit. Gerne wieder!
• Jan (10/5): -
• Sheriff Dean (8/5): -
• samantha (9/5): Fabulous views - The views were spectacular. Breakfast lovely and adequate. Staff could not do enough for you. Great infinity pool over looking misty hills The room though large was a bit dated and could do with a re-vamp. Felt prices were a bit steep for the accommodation
• Ellie (8/5): -
• Petr Šmiták (10/5): - Skvely a mily personal!!!!! Super vyhled a bazen
• Olivier (8/5): -
• Mathis (10/5): - Rien à redire, je ne trouve aucun défaut. Chambre magnifique, vue exceptionnelle, personnel adorable, rapport qualité prix top et petit déjeuner incroyable
• Linnea (8/5): Sehr empfehlenswert - Die Aussicht war Mega, wir hatten ein normales Zimmer ohne Balkon gebucht und wurden bei Ankunft geupgraded wodurch wir wirklich eine spektakuläre Aussicht hatten welche man übrigens auch vom Pool aus genießen kann. Das Personal war ebenfalls sehr freundlich. Alles gut
• Kozodavlieva (8/5): A huge plus is the view - simply stunning! - Very beautiful views from the hotel. Great location, close to the main street with many cafés and souvenir shops. There are tuk-tuks available nearby, and there’s also a shop right under the hotel. Didn’t like that the hotel is a bit run-down, everything is old and somewhat dirty, but at the same time, for its price, it’s okay.
• Vendula (8/5): - Lokalita super
• Vanessa (10/5): -
• McGrath (10/5): Clean, comfortable, gorgeous views and pool and tasty breakfast! - We only stayed 1 night and wish we could have stayed longer. The room was stunning with beautiful views over the valley. Bed was super comfortable and the shower in the bathroom was amazing. The pool was also really nice to cool down in. Breakfast was buffet style and was really good too. Probably one of the best value places we have ever stayed ! Definitely a very good place to stay if you’re in Ella, it’s only a 10 minute walk into town. Nothing!
• Wayne (8/5): Definitely a place I’d go again - The view Location Nothing
• Deborah (10/5): Best hotel in Ella - Absolutely loved our stay here at Misty Hills. We had the best room with four poster bed. So clean and tidy and big lovely balcony overlooking the hills and waterfall. The food and restaurant overlooking the hills were stunning. Staff was so friendly and went above and beyond to help us with anything. Recommend staying here. Regards Debbie and Nick Stephens Nothing we didn't like everything was perfect.
• Debnmaid (8/5): Quite dated, needs updating, but lovely staff. - We booked to stay here for 3 nights, on arrival we were taken to our room, which was huge, but very tired and dated, the window in the bathroom harms no catch on so anyone could have got in there - we did report this and the handyman did put a catch on - there was no safe in the room, so we asked for one for our passports etc and they bought one up to the room and just plonked it in the wardrobe, so it wasn’t fixed to anything. The bed was so high and I’m only 5ft 2, so getting in it was quite funny. The towels were old and worn, they didn’t feel nice and the toiletries were two plastic pump bottles that had been refilled that many times that they looked pretty grim. The breakfast set up was strange, they had all the food in silver containers that you are supposed to plug in if you want the good kept hot, but none of them had plugs, so hot food was in them but just going cold. There was someone who was cooking omelettes, so they were fresh to order and very nice. The pool was nice and warm, but there aren’t enough sunbeds. We had booked a room with a balcony and an amazing view, what we got was a room with a balcony and mainly a view of the roof, which was a shame. Apparently some of the rooms have been renovated, so I would check beforehand as the ones that haven’t aren’t that great. Overall, the staff were lovely, the breakfast isn’t that great, unless you have a fresh omelette cooked in front of you, or scrambled/fried eggs, but the views from the pool area are really lovely, the hotel is set on a hill which is right on a tight corner, so the lorry’s blow their horns as they come up to the corner, that did start quite early in the morning, you could walk into Ella, but it’s a busy road, we just waited outside until a tuk tuk came, as they were so cheap.
• Stephen (7/5): Lovely views but pricey. - Amazing views across the valley and very helpful staff. The concrete stairs in our bedrooms were dangerous with no balustrade. The bathrooms needed an upgrade. Breakfast was disappointing.
• JOSE (8/5): - Misty Hillis is located just outside Ella. 10 min walk from the town centre where all restaurants and shops are. We liked that it is not in a crowded area. The staff helped us arrange tuk tuks. The view of the pool over the valleys is breathtaking. Good breakfast with a big variety of food. The Manager was super helpful with any questions we had. The room was big! Overall the facilities were great - our room was quite high up so didn't hear the cars, however bear in mind the building is located near the street so might hear cars and trucks passing by. Not many sun beds by the pool - maybe some more would have been great
• Beverley (8/5): Would recommend - The location away from the noisy main drag of Ella. Lack of fire escape. Also one of the managers created a very uneasy atmosphere when in charge.
• J.C.P (9/5): Fijn rustig hotel met schitterend uitzicht op mooie bergen. - Mooie ruime appartement kamer met 2 verdiepingen en breed balkon met prachtig uitzicht op de bergen eromheen. Klein maar leuk en fijn infinity Pool, waar je ook uitzicht op de bergen had. Goede eigenaar en vriendelijk service gericht personeel, die ons overal mee geholpen hebben en dingen goed geregeld hebben voor ons. Leuke restaurant ruimte met ook uitzicht op de bergen en lekker ontbijt met veel keuzes. Rustig en relaxte omgeving en hotel. Het personeel heeft ook kleding voor ons gewassen en kwam goed schoon en fris terug! De oprit naar de garage waar we onze huurauto moesten parkeren was erg steil en de parkeer ruimte onder het hotel erg klein. Er konden maar ca 6 auto's geparkeerd worden en dan was het lastig in en uit rijden omdat er weinig ruimte was.
• Hartmut (10/5): -
• Erica (7/5): - Amazing views from pool & room. Only 15 mins walk to Ella town centre Mice in our room, which woke us up in middle of the night.
• Thomas (9/5): Great hotel with beautiful views - Friendly staff, amazing location, beautiful view, and the best bed we've stayed in all trip - what more could you want! Beautiful pool too.
• Susannah (8/5): Spectacular views & lovely staff - Location & views were outstanding Staff were lovely, helpful welcoming & friendly. They helped us with our travel plans Room with balcony & view was excellent Pool was nice, the view made it spectacular
• Barbara (9/5): -
• Denise (8/5): - Einzigartiger Blick
• Nicholas (9/5): Stunning views and lovely staff - The views from this hotel are absolutely incredible!! You have Little Adam’s Peak one side with Ella Rock the other. I could sit by the pool staring out all day. The room was really big with a large comfy bed and balcony to soak up the stunning views. All the staff were so helpful, friendly, and welcoming. They helped us to get a local bus and recommended a nearby waterfall to visit, Palewella. Helped us with booking Tuk Tuk’s and gave advice for climbing Ella Rock. All restaurant and kitchen staff were super friendly too and served up a lovely varied breakfast. It’s in a good location, we walked to and from town on the road, took around 10 minutes. The towels and bedding were stained and the rooms a little tired.
• niels (7/5): - I had an upgrade, nice spacious room with canopy bed and balcony with great view. Friendly staff. Courtyard is nice, decent breakfast buffet. Parking space for tuktuks Parts of the hotel were under construction, building and wreckage material laying around. Lighting turned on after 20 secs after flipping switch
• Daniela (8/5): Sehr freundliches Personal. Gutes Preis-Leistungs-Verhältnis. - Die Aussicht -
• Johanna (10/5): Suosittlen! - Loistava hotelli ja upeat näkmät. Lyhyt kävelymatka tai TukTuk -kyyti keskustaan. Uima-allas on ehdoton, kun Ellassa yöpyy.
• Leah (10/5): Stunning - Absolutely lovely spot, amazing views from room and pool area. Hot water was very erratic and sometimes non-existent but didn't bother us too much, the setting made up for it!
• Teija (9/5): -
• Luke (10/5): Relaxing - Beautiful view of Ella rock. Staff were very helpful and accommodating. Bed was super comfy. We will definitely be visiting again. ❤️
• Scheifele (8/5): -
• Stephen (5/5): Good location but not good value. - This hotel is well situated with friendly and helpful staff and guests. Good food. The hotel is a little rough around the edges and badly finished. Lots of different additions on different levels. Quite expensive for what it is. The overall feel of the hotel was faded and ill considered, seems to have been added to randomly.
• Mette (8/5): - Lækkert værelse med stor terrasse og udsigt til Ella Rock mm. Pool område også med lækker udsigt. Maden var ringe. Fik room service, hvor der i kylling med karry var ben i kyllingen. Morgenmaden var også lavere kvalitet end hvad vi ellers oplevede andre steder. Der var bl.a. mug omkring juice kanderne.
• Maureen (10/5): Would love to go back - The infinity pool. The breakfast was varid and filling, the staff all lovely 😍
• Ilija (10/5): Amazing views, staff, location - Very nice stay on a beautiful location Ntohing
• Kristýna (8/5): -
• Hanni (8/5): - Das Team ist sehr bemüht, sehr freundlich Der Pool angenehm warm- Die Aussicht fantastisch- Ruhige Gegend und doch in 5min mit tuk tuk in der Stadt Sehr empfehlenswert !!! Kein warmes Wasser in der Dusche
• André (10/5): -
• Louise (7/5): Vi havde en enkelt overnatning i Ella og valgte at bo her. Meget hjælpsomt personale der var meget velkomne ved ankomst - Fint sted, væk fra hovedgaden, som har meget larm og især karaoke. Super smuk udsigt over Adam’s Peak. Godt udvalg i morgenmads buffeten
• Swann (7/5): - The view Noisy building works
• Alexandre (10/5): -
• Declan (4/5): I wouldn’t stay again! - The views The price is way too high. We had no hot water. Apart from the omelettes, the breakfast was poor! Attention to detail needed with cleaning. Furniture is very old and needs replacing.
• Jason (10/5): Incredible staff, epic views. Stay here! - Best view in Ella
• Sonja (4/5): Prijs/kwaliteit is niet in verhouding. Kamer is te duur voor wat je ervoor krijgt. - De bedden waren goed Het ontbijt was niet vers en de vliegen zwermde rond de groentes. Er is geen receptie, de ingang gaat door een garage. Ons uitzicht werd belemmerd door een groen dak. Het dak was van plaatstaal wat erge herrie maakte. Het hotel ligt aan een drukke weg, dat hoor je op het balkon en bij het zwembad. De foto’s van het zwembad waren gemaakt met een groothoeklens, in werkelijkheid is het een splonsbad. In onze badkamer stond de schimmel op de muur en de lampen gingen aan kroonsteentjes. Douche was niet warm. Kortom het hotel is niet wat we verwachten voor deze prijs.
• Aurelijus (3/5): Nice location but very poor facility - The location is nice, the view is amazing. The hotel is very old and needs renovation. Not tidy. Bathroom is very poor. Dining area also very poor.
• Madhukar (8/5): Exceptional view - View from the hotel was superb. Also our room was good size with balcony. The owners need to spend a bit more money to upgrade this beautifully located hotel
• Nassera (6/5): Il n’y a que la vue qui était incroyable durant ce séjour - La vue est magnifique, on avait l’impression d’être au milieu des nuages quand il pleuvait 😊 et cette cascade derrière l’hôtel est juste incroyable…cet hôtel a le plus bel atout grâce à ce fabuleux spectacle que nous offre la nature et la gentillesse du personnel … Le restaurant vraiment à fuir , trop salé , trop sec , rapport qualité prix déplorable, petit déjeuner très léger , très peu de choix et les fruits n’étaient pas de qualité très déçu …concernant la chambre j’ai trouvé ça dérangeant de ne pas avoir de rideaux opaque , pour les personnes qui n’aiment pas dormir avec la lumière du soleil le matin et la clim était inexistante , on était content d’y avoir séjourner que 3 nuits.
• SSVVRR (2/5): Don’t Bother to contact them - I had booked this hotel for April 2026 and requested confirmation regarding the extra bed option shown as available on their Booking.com page. I contacted the property three times through the Booking.com messaging system over three days and also sent one email, but unfortunately received no response. Booking.com states that the property normally responds within 24 hours, so after several days with no communication, I decided to cancel my reservation. It is genuinely a shame, as the hotel looks exceptional and has many excellent reviews and we were really excited to staying there. However, for me, customer service is one of the most important aspects of any stay. If a property cannot be bothered to respond after four separate attempts to contact them, I am not willing to take the risk—regardless of past positive feedback. I would rather change my plans and stay elsewhere.
• Kirsten (9/5): -
• Danielle (4/5): Vue époustouflante - Là vue époustouflante! La vue de la piscine. Le personnel est gentil. L’hotel est mal entretenu. Tout est fait a moitié. La table du buffet est sale . Ok pour une nuit. Un peu excentre.
• Mette (4/5): -
• RafGre (5/5): Świetny widok i dobre śniadania, ale standard pokoi i restauracja poniżej oczekiwań. - Widok – zdecydowanie największy atut obiektu. Panorama wzgórz wokół Elli robi wrażenie, szczególnie o poranku. Lokalizacja – dobra baza wypadowa do zwiedzania Elli i okolicznych atrakcji. Blisko, ale jednocześnie na tyle wysoko, że czuć przestrzeń i powietrze górskie. Śniadania – bardzo pozytywne zaskoczenie. Smaczne, świeże, dobrze przygotowane i różnorodne. Zdecydowanie najlepszy element gastronomiczny pobytu. Standard wykończenia pokoju – jakość była wyraźnie poniżej oczekiwań. Bardziej jakość hostelu dla ludzi na trekkingu niz hotelu z ogloszenia. Detale wykończeniowe, materiały i ogólne wrażenie estetyczne nie odpowiadały cenie ani zdjęciom prezentowanym w ofercie. Jakość kolacji / dań z karty – jedzenie zamawiane poza śniadaniami było niestety rozczarowujące. Smak przeciętny, momentami niespójny, a ceny nieadekwatne do jakości.
• Izzy (10/5): - Lief personeel!
• Ejvind Poul (6/5): -
• Robert (10/5): - All the staff were delightful, helpful and cheerful. The view from our window was breathtaking and the breakfast was great. WiFi was a bit patchy.
• Kalpesh (10/5): Stunning views.. - All Nothing to report..
• saadman1 (10/5): A beautiful hotel offering majestic views! - Stayed there for 1 night with my family and we had a splendid time. The room and the washroom were massive, and it had a nice balcony, which offered unparalleled views of the surrounding hills. You could just sit and watch the beauty of nature from there all day. The swimming pool view was excellent as well. We also enjoyed dining at the restaurant where the lady chef and staff were outstanding. They ensured we, along with our kids, had a good time. The food was delicious too. All the hotel staff were very hospitable, and they offered great service all throughout. It was a great value for money stay indeed. Wish we could've stayed one more night but due to time constraints we couldn't but definitely will stay more nights next time!
• Carola (7/5): Prima - De ligging was top. De prijs is redelijk hoog voor wat je ervoor terug krijgt. Dit heeft naar onze mening te maken met de gehele plaats Ella. Door het tourisme vragen ze veel geld voor een kamer met schimmel in de douche en oud meubilair.
• Leandro Manuel (7/5): - Quarto grande, com rede mosquiteira, e com wc amplo. Piscina exterior com ótima vista para as montanhas. Pequeno almoço variado. Próximo do centro da cidade, embora caso não se opte por um tuktuk obrigue uma caminhada por uma estrada muito ingreme. Rede Wi-Fi frequentemente insuficiciente no quarto.
• Ashlea (1/5): Overpriced. - Location. Despite our reservation being clearly marked as non-cancellable through bookings.com your staff repeatedly pressured us to cancel the booking so the hotel could avoid paying agent fees. We were told we would receive an upgrade if we did so. This discussion escalated into an argument lasting approximately half an hour, during which we continued to refuse We were then told, "You're silly because we didn't understand,". Food is also awful - ordered pizza which was not edible. Pool area is run down - doesn't look like the photos and also there is a main road underneath which is noisy with the buses/trucks beeping constantly. This was one of our most expensive hotels in Sri Lanka and it was definitely NOT worth the money. All points were raised to management as a complaint, however zero response received and was not addressed.
• Per-Erik (9/5): - Superfräscht! Blev uppgraderad på rum! Lite lyxig känsla, bra gym! Lades på nästan 400 kr i skatt så en natt kostade 1200kr
• Marianne (9/5): - Fantastisk udsigt fra altanen. Sødt og hjælpsomt personale. Poolen var skøn, men for kold
• Stephanie (8/5): We had a lovely stay in Ella. - Our room was very spacious and the balcony over looked the ‘misty hills’. It is only a short tuk-tuk ride to the town centre. The pool area was very pleasant and the staff were very attentive and friendly. Outside the rooms the hotel is not well decorated and we couldn’t see a fire escape from our room.
• Chitch75 (8/5): Stunning views - The views from the rooms are stunning. We had a room on the top floor, which unfortunatley flooded due to the cyclone so we had to be moved. The hotel doesnt look like much from the outside but the views are amazing. Didnt try the pool due to the rain. The food was very tasty. Things that were issues: it's on the edge of town, so you may need a ride into the main area, at a certain point of the day there were moths everywhere, and room service is a bit slow.
• Zoe (3/5): -
• Marlen (10/5): - Die Aussicht und der Pool waren einmalig. Das Personal unheimlich freundlich. Sehr gutes Frühstücksbuffet. Wir hatten ein Deluxe Doppezimmer mit Balkon und hatten wirklich nichts zu meckern. Für den Preis kann man nicht mehr erwarten! Einige Ecken sind evtl. etwas in die Jahre gekommen aber dafür alles sauber.
• Richard (8/5): Great stopover in Ella. - Nice sized hotel - very comfortable spacious room and enormous netted bed! Excellent hot shower Friendliest of staff who were so kind in helping me with a bad bout of hay fever! Just a short Tuk Tuk ride from Ella central away from all the bustle! It was a little utilitarian but we had a very comfortable nights stay and breakfast and thats all that matters when you’re travelling.
• Daniela (4/5): - Pool and the view is the best about all the experience, however in the only moment we could enjoy it, construction work in the hotel was going on pretty loudly, right next. Felt like the place is simply falling apart. Booking pictures are no more valid for a while…
• Milos (10/5): -
• Padhi (2/5): Lot to make better - The only likeable thing was the view. Plenty of factors - 1. The hotel seems not constructed..It's within a construction site. No proper hotel entrance or reception area. 2. Not at all clean and tidy. 3. Basic amenities in bathroom could be upgraded
• Evgeiia (10/5): -
• Pierre-Marie (9/5): -

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