Hotel Indigo Traverse City by IHG
Location: 263 West Grandview Parkway, Traverse City, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern Accommodation with Great Amenities
Hotel Indigo Traverse City offers a modern stay just steps away from West End Beach. Guests can unwind on the terrace, dine in the restaurant, or enjoy a drink at the bar. The 3-star hotel provides convenience with room service, a 24-hour front desk, and complimentary WiFi.
Comfortable Rooms with Entertainment Options
Each room at Hotel Indigo features a desk, flat-screen TV, and a private bathroom. Guests can relax with free toiletries and enjoy entertainment with an iPod docking station. Evening entertainment and an ATM are also available for added comfort.
Prime Location for Leisure and Exploration
Located near popular beaches like Clinch Park and Sunset Park, guests can easily explore Traverse City's attractions. Cherry Capital Airport is a short drive away, making travel a breeze.
Book now for a memorable stay at Hotel Indigo Traverse City!
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Private check-in/check-out
- Kid meals
- Evening entertainment
- Outdoor furniture
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Mobile app for room service
- Happy hour
- ATM/banking
- Shopping on site
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Secured parking
- Garage
- Electric bicycle charging station
- Vegetarian menu options available
Rooms Available
-
Standard Queen Room with Two Queen Beds
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as a quiet street view. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Standard Room
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Standard King Room with Bay View
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as lake views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Standard King Room with City View
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Queen Suite with Two Queen Beds - Mobility Accessible with Tub
Guests will have a special experience as this suite provides a fireplace. Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as lake views. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Additional toilet
- Alarm clock
- Dining area
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Shower chair
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Standard Room, 2 Queen Beds, Bay View
2 Queen Beds
340-sq-foot room with bay views
Internet - Free WiFi
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Lever door handles
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Lever door handles
- Desk chair
-
Suite, 2 Queen Beds, Bay View
2 Queen Beds
700 sq feet
Layout - Bedroom and sitting area
Relax - Fireplace
Internet - Free WiFi
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, room service (limited hours), and dining table
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Lever door handles
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Lever door handles
- Desk chair
-
Premium King Room with Bay View
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, heating as well as lake views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Twin Room - Non-Smoking
Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as lake views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Suite with Two Queen Beds - Non-Smoking
The fireplace is the standout feature of this suite. Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as lake views. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Additional toilet
- Alarm clock
- Dining area
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
King Suite with Bay View
This suite's standout feature is the fireplace. Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as lake views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Additional toilet
- Alarm clock
- Dining area
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
King Room - Mobility Access/Hearing Accessible
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Shower chair
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Hearing accessible
-
Standard Room, 1 King Bed, Accessible (Communications)
1 King Bed
340 sq feet
Internet - Free WiFi
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, and bathtub or rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Lowered peephole/view port in door
- Accessible bathtub
- Lever door handles
- Wheelchair-width doorways
- Desk chair
-
Suite, 2 Queen Beds, Accessible (Mobility)
2 Queen Beds
700 sq feet
Layout - Bedroom and sitting area
Relax - Fireplace
Internet - Free WiFi
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Room service (limited) and dining table
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Lever door handles
- Desk chair
-
Standard King Room
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as a quiet street view. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
Guest Reviews
- Kenji (7/5): -
- Pablo (10/5): Todo normal - Sin comentarios Sin comentarios
- Jon (10/5): -
- Jaroslav (9/5): -
- D (10/5): - Super cool place, hip vibe, cool rooms, great shower, great location
- Guest (10/5): -
- Lenore (8/5): Beautifully Decorated-Cleaner Rooms - Employee interactions were friendly, knowledgeable and ptofessional. The decor throughout the hotel is beautiful and calming. Common areas clean. Our room had some cleaning issues that were immediately visible. Dirty floors, pieces of lint around room floor, hair dust bunny. Used looking toilet. The pebble tile floor in bathroom was filthy. Called front desk, housekeeping arrived right away. Vacuumed whilevwe were there, cleaned toilet. Returned late in evening and noticed the beautiful pebble tile bathroom floor was disgustingly Dirty, especially around toilet base. We left towels on floor to avoid walking on the dirt. For a new hotel, the hairdryer was gross from people handling. The view from our room was probably worst possible spot. The Indigo "somewhat" met our expectations.
- Yvonne (10/5): - Well kept, walking to all downtown, great views, great food Sliding bathroom door. That’s it.
- James (10/5): -
- Dennis (10/5): Beautiful stay. - Perfect location and extremely comfortable! Nothing
- Daniel (10/5): Ambiance, staff, location, and food are all amazing! - It’s beautiful! Everyone was friendly. Located right downtown with a view of the bay.
- DEBRA (10/5): It was excellent - Friendly staff clean hotel
- Karen (10/5): - Friendly and knowledgeable staff, timely valet, walking distance to so many shops and restaurants Nothing
- Will (10/5): -
- Merica (10/5): Very nice stay. - Location There was a used water bottle behind the nightstand. Also the room was not well lit.
- Kanlaya (9/5): - Great location Room rate is a bit high
- Noriko (7/5): -
- 80237travel (6/5): It’s a Holiday Inn Express with nicer décor and a full-service bar and restaurant - I stayed two nights at the Hotel Indigo in downtown Traverse City. It was a better-than-average stay, but one marked by inconsistent operating standards, maintenance and cleanliness issues, and a level of service that fell short of what the brand aspires to deliver. The positives: The hotel’s location is excellent and within walking distance of virtually everything in downtown Traverse City. While valet parking is mandatory, the rate is reasonable, the service is efficient, and the underground garage is a major plus—especially in winter. Front-of-house staff were generally friendly and pleasant. The negatives: IHG elite status recognition is poor to nonexistent. I was initially assigned a room on a lower floor even though my IHG preferences specify a high-floor room. I also did not receive an upgrade even though better room categories were available at the time of check-in. The bar operation is weak. The staff is young and not particularly well trained. At one point, a bottle of white wine was served warm rather than properly chilled—an elementary service failure. Breakfast service consists of guests seating themselves because there's no host or hostess. The two servers on duty were clearly stretched thin and would have benefited greatly from a host or hostess to manage seating and flow. My room itself was comfortable, but the bathroom was not clean. There were multiple long strands of hair on the countertop where the toiletries are placed, under the toilet seat, and on the bathroom floor. The walk-in shower also showed visible mold or mildew.The in-room furniture was heavily scuffed, scratched, and visibly worn. The television appeared relatively new and offered an excellent channel selection. Elsewhere, however, the room felt dated. Accessible electrical and USB outlets were extremely limited, if not nonexistent. In 2025, multiple conveniently located outlets—especially USB—are an expectation, not a luxury. The hotel opened nearly a decade ago. So, it's at the point where, at the minimum, a light renovation is needed. The overall operating standard was uneven. Hotel Indigo is an inconsistent brand: some properties are genuinely upscale, four-star, boutique-style hotels, while others are essentially upgraded select-service properties. This location falls into the latter category. While the décor is certainly nicer than a Holiday Inn Express or Hyatt Place, the service and amenities do not rise much above that level. There was no bellman or doorman to assist with luggage, no local newspapers, and the lobby pantry market was poorly stocked, lacking basics such as bottled water. In the room, there were no complimentary bottles of water, no pen or paper, and the toiletries were the inexpensive Paul Mitchell mini-bottles that used to be used by Courtyard and Fairfield. One would reasonably expect additional amenities such as mouthwash, a vanity kit, and perhaps a robe and slippers. The gym featured a mix older equipment and cheap Precor treadmills that lack the features of better quality treadmills from Life Fitness and Matrix. I've seen newly built Holiday Inn Express and Fairfield properties with bigger and better equipped gyms. Most notably, daily housekeeping was not provided on the second day of my stay. All things considered, Hotel Indigo Traverse City benefits greatly from its prime location. At the end of the day, however, it functions more like a Hyatt Place or Holiday Inn Express with better décor and a full-service bar and restaurant. At a nightly rate of $150–$185, it represents decent value. At anything higher, there are better options in the market.
- Mark, (5/5): - Location to downtown is great. Noisy rooms. Street traffic noise. Tried to double charge us for parking.that was prepaid. Had to request room cleaning.
- 75ginnyf (10/5): A local's evening out in Traverse City - We had a fantastic evening at the Indigo Hotel last Friday. Our group went for dinner and to hear local musician Jim Hawley perform, and the entire night exceeded expectations. The food was delicious, the service was attentive, and Jim’s performance was outstanding. It felt less like a casual night out and more like a private concert. A great spot for a fun night with friends—highly recommend.
- Robert (6/5): -
- ChicagoTravelin (2/5): Unacceptable Experience - I’m an IHG Platinum Elite member and had an alarming experience at Hotel Indigo Traverse City in October 2025. Despite a confirmed reservation, I was told upon arrival late at night that the hotel could not accommodate me. I was left alone in the lobby with no assistance or clear transportation to an alternate hotel. After waiting for help that never came, I ultimately had to walk nearly half a mile in the rain after midnight to find a room. As a woman traveling alone, I felt unsafe and completely unsupported. I’ve escalated this to IHG, as no guest should ever be placed in such a dangerous situation.
- Jdbyrd04 (10/5): Great little get away - Beautiful location in walking distance to many places Nothing
- rwgrncrd (8/5): Great location with amazing views from bay view rooms and rooftop deck - We stayed two nights with family in a room next door. The staff were friendly at Che k in and valet parking was easy. Staff is the 24-7 and the cars come up quickly. You can ask them to leave your car outside if you have an early departure. We are in the roof top bar and ground floor bar (same menu) during our stay. The roof had blankets and heaters which helped in October. It’s a great spot for drinks and the food was good. Kathy in the main floor bar was a delight. She was all alone on a Sunday night and worked her butt off. The quesadilla was good but the truffle fries were excellent. Great location for everything in TC. The rooms were spacious with fridges (perplexed at other reviews). A few more hangers in the room would be nice. Only downside was the A/C in the hallway had a bad odor and wasn’t addressed during our stay. A mild inconvenience that needs fixed. Overall a good stay if you can find a decent rate. We had plenty of room for a playpen and floor space for an infant to play in. Bathrooms were big and water was very hot in shower if you wanted it. We don’t notice the noise even though there’s lots of traffic.
- Ann Kirkwood (10/5): - Great!
- Regina (8/5): - Front desk friendly and helpful. Roomgood until I used the toilet which was stoned with feces in the bowl . Front desk notified and we saw housekeeper in the hallway and spoke to them. They were quick to fix
- Vilius (6/5): -
- Rocha (3/5): - Location and the rooftop ( but only one bartender) The bathroom had mold in the shower floor and the toilet was dirty I complained about it and it was never cleaned properly. The bedroom was never vacuumed.
- yorosey (8/5): Nice spacious room - The room was nice and comfortable with a very Michigan lake feel. It has a great rooftop patio bar with food. Either than that it is nice decor but no pool, hot tub and pretty standard gym. It is good but given its location it would be nice to have more amenities.
- Colin (10/5): - .
- Kirk (8/5): - Fire Alarm went off at 2am then 4 more times afterwards. No self-parking options other than street curbside Staff and hotel interior were fabulous
- Mark (6/5): - The elevator floor was dirty, the room wasn’t clean and the rest of the place didn’t seem to be well maintained. While we probably will not return to Traverse City any time soon. I have a friend who lives there and would actually go out of my way to let him know the place wasn’t a nice place.
- Tammy (10/5): - Love the choice in interior design
- Jolinda (10/5): - Great location—walking distance to so many shops, restaurants, bars, and activities. Wonderful rooftop bar! Super friendly staff!
- Kelly (10/5): - The location was extremely convenient to the downtown area and beautiful view of the bay. The room was very nicely designed - one of the best hotel rooms we have ever seen - especially the bathroom! The rooftop bar is a nice extra. The only concern was the road noise since the hotel is right on a busy 4 lane highway.
- Jesse (4/5): - The staff was great and super helpful and nice and especially the valets; Jake was awesome and is the gold standard for premium service. The hotel itself though was dirty, the rooms were very dark and spiderwebs everywhere and spiders in every corner and the trash bins stink for days without being emptied in the hallways. Whenever we saw the house cleaners they were always eating while working and so we just never had them clean the room to just keep our stuff safe. The floors are thin and so you here every footstep like there are elephants a live you and everyone we talked to said the same thing about noise. Bright spot is location to walk downtown and again the staff at the desk, valet, and restaurant/bar were awesome just a poor condition hotel especially for the price.
- Shuangting (10/5): -
- Jennifer (7/5): - Nice decor. Easy waking from downtown The close proximity to the busy street made sleeping almost impossible. I’d suggest not paying extra for the bay view, because the view comes with the busy street just feet away from where you sleep
- Amy (9/5): -
- William (4/5): - This property lacked on cleanliness and hospitality services. Hotel staff didn’t seem to care to do the basic necessities or even take a call to action when something was mentioned directly to them. Convenience and amenities a plus, but the overall stay was not very welcoming or enjoyable.
- Kyle (8/5): - N/A
- Samuel David (8/5): - -
- Frank (10/5): - Great hotel
- Oleg (6/5): -
- Alden (10/5): - The place is awesome. This is my second stay. The upstairs bar and view is second to nothing. I got a late check out and they held my bags for the day after was nice. More staffing to run the downstairs bar and there was no lunch or dinner one day with no staff. For the price an airport shuttle would be nice as Uber is almost not a thing in TC.
- OWEN (10/5): Great - Great hotel. Convenient. Clean. Good breakfast.
- Amy (10/5): - Pricey, but very nice!
- Yvonne (10/5): Wonderful location and beautiful hotel. - Amazing staff and great location. Can’t think of anything. It was great.
- Nicholas (8/5): - Great location.
- Aleksandar (10/5): -
- X4855ERchriss (4/5): Terrible Value - Terrible Value. The hotel has no safe, no microwave, no pool, no parking. You are forced to valet for an additional daily charge. There is no way to latch the bathroom door-just a sliding barn door and there’s no shower curtain. The hotel is definitely targeted toward business trips, not families. Either way, it’s a terrible value for what you get compared to other hotels in the area. Despite being a member, I couldn’t get a late check out. Will not come back.
- Amy (10/5): - Extremely nice hotel with rooftop bar that over looks the bay. Walkable to many shops and restaurants. Would stay again.
- Adrienne (10/5): Lovely stay but too pricey for a second visit. - The Hotel Indigo was lovely -- comfortable room with all the amenities. The rooftop bar/restaurant was lovely with a gorgeous view and good food. It was a nice hotel, but I'm not sure I'd stay there again just because it is so pricey.
- Emma (10/5): - Clean, valet parking convenient, rooftop bar can be noisy but the food is very good
- Sheryl (10/5): - Very nice staff and loved the rooftop bar for the sunset
- LEWIS N (10/5): - Loved it!
- Kelly (10/5): Friendly - The staff was so friendly. They have a valet for all car parking. We were able to park tall car in front.
- Colleen (10/5): - It was very close to the beach and to town for shopping/restaurants. Coffee shop across the street was great! Roof top bar did not disappoint either!
- Jennifer (6/5): - Good location downtown but noisy next to a busy road and mattresses are incredibly uncomfortable
- Betty (6/5): - Liked the proximity to restaurants and shops. Nice area. Services at hotel were below par compared to less expensive hotels. My room was completely missed as far as clean towels and trash removal, very basic. Most times, could not reach any department by phone.
- Annemarie (8/5): - Nice location and good food at the Kitchen. Very loud due to the roof top bar crowd though. Roof leaked into the fitness room which was a bummer. The guys at the Valet were super friendly and attentive. Great pillows. Rooftop bar is nice just too crowded and noisy.
- Rebecca (10/5): - Great hotel, only wish it had a pool or beach access.
- Melissa (6/5): - Doesn’t ever seem to be enough staff. Each night only one person working the bar and restaurant. On the first night, my group left after waiting too long to even get water. On another night, I was ready to leave and pay the check but the bartender/waiter had left to go deliver room service. We had three rooms booked and were asked each day if we wanted housekeeping and all said yes, but two of the rooms were never cleaned for 2 days. The other was only cleaned once. What’s the point in asking if you’re not going to clean? One morning I had an early departure, and I had to wait for the valet who also seemed to be the front desk clerk. I kept describing it as the Dollar General of hotels. There only ever seemed to be a few people running the entire hotel. And don’t get me started on the group of kids running around the hotel without adult supervision. At one point they were sitting on the elevator floor and riding it up and down. Then proceeded to jump and play around downstairs in the lobby and restaurant area. When I booked this hotel, I thought it may be a good option for another group trip later this summer, but I will definitely not be staying here again.
- mike (8/5): - Great place, staff could use more training, billing was a disaster
- Richard (10/5): - We loved everything about the Indigo. We will definitely be returning!
- Joseph (10/5): - The location was perfect. Across the street overlooking lake michigan and just 1 block from front street. Nice rooftop bar and everyone was very nice and helpful. Lake view rooms are a little noisy from the traffic but close all the shades at night and it muffles it enough. Valet parking took all of 2 minutes to get your car. Great stay!
- Dale (10/5): - Location, clean, good breakfast
- Alan (3/5): Poor -
- Kristen (10/5): - Loved the rooftop bar and view of the bay. The food was great and the staff too!
- Steve (9/5): Superb - Location by water, walkable for dining, friendly staff. Expensive, no parking lot, water side traffic noise. Econo TV web based service.
- sakusa2016 (4/5): The lowest service hotel I have ever had the misfortune to stay in - Paid in advance for Bay view rooms- got a wonderful view of the front door instead - No luggage trolley or porter available for luggage - No water bottles offered on arrival - Ordering and getting breakfast takes infinite patience This is way below the standard of IHG, even by US standards, and is particularly galling considering we booked well in advance direct with the hotel
- Thomas (7/5): Good -
- Hannah (10/5): Excellent time - Beautiful and clean close to everything
- Corrine (10/5): Great stay! - Beautiful, modern, comfortable and clean! Our room had a great view of the bay and the rooftop bar was lovely!
- Cameron (9/5): Superb -
- Naomi (10/5): - Really nice
- Josephine (10/5): Loved it - Hotel was beautiful. The mandatory valet was okay- not terribly inconvenient. Great service.
- Nina (10/5): - great !
- Jason (8/5): - The hotel was nice and it is right downtown within walking distance of many restaurants. The bed seemed small for a king size. The roof top restaurant was closed (off season) but there was some type of event going on up there as we could hear the bass of the music well past 11 at night. You have to valet your car, cost is 18 a day, and during peak times you can wait quite some time for the one attendant to get everyones car one at a time.
- Kathy (10/5): Hotel - This hotel is amazing. The staff was super friendly and helpful. The food was excellent and absolutely loved the room.
- Raymond (10/5): - We're repeats here. We thoroughly enjoy Hotel Indigo.
- Anita (10/5): Exceptional - Very lovely facility located across the road from the bay with beautiful views from our room
- Jonathan A (10/5): - I wish it had a pool or sauna area
- Thomas (10/5): - Breakfast very good, location.
- LeRoi (6/5): Hvac - There was an issue with the hvac system it kept going from hot to cold during the night time
- Kermit (4/5): disappointing - location We were charged $18.00 a night for parking which wasn't mentioned on the booking site as far as we could find. That doesn't make this a very good deal after all. Also about 2 feet outside our window was a very active construction site hammering and banging first thing in the morning. And the window curtain facing that site was open about six inches and wouldn't close so we were given some clips by the front desk to keep it closed so we could sleep. Oh and plus we had to tip every time we got our car soooo................I don't think we will use booking.com anymore.
- Samantha (10/5): - Easy check in and staff was great. Room was clean and nicely appointed.
- Wendey (8/5): Very good - Location
- Paula (10/5): - No free parking
- Gary (10/5): - Very clean and exceptional customer service
- Randall (10/5): - great facilities. within walking distances to downtown stores
- Kyle (10/5): Exceptional -
- Megan (8/5): - Style
- James (6/5): - Apparently “party night” is Friday night at the Indigo as the noise in the hallway (doors slamming, screaming, yelling, laughing) and running carried on well after midnight. It’s too bad guests are unable to respect the other guests who might want to sleep. Where was security? Very disappointing. Unfortunately anyone (non-guest) can enter the hotel and cause a disturbance at midnight? Please adopt and enforce a noise and loitering ordinance in respect for your guests.
- Dave (6/5): - Got a room with a bay view. Should be called a room with constant vehicle noise. Felt like we slept next to a busy freeway
- Sarah (10/5): Exceptional -
- Ashley (8/5): - Good location, close to the beach and restaurants. Room was spacious and clean. Bed was very comfortable (firm but soft). Onsite restaurant was okay, better options within walking distance. Valet parking was pricey, would’ve liked a better deal for my extended stay.
- Elizabeth (10/5): - We had a room with a view of the Bay. It was beautiful and hope to be back.
- Irene (8/5): - Bathroom doors are barn style sliding but are loud if not shut softly and can be heard from other rooms.
- Andy (10/5): Exceptional -
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