Highlea Guest House

Location: 15 Upper Church Road, Weston-super-Mare, gb

Star Rating: 8.7 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 02:00 PM - 07:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Pets allowed
• Luggage storage
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Wheelchair accessible
• Cashless payment available
• Free wired internet
• Internet access
• Golf cart
• Water sports equipment

Rooms Available

• Double Room with Private Bathroom

  Extra beds are not available for this room type.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Coffee machine
  • Linen
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm

• Triple Room with Shower

  All rooms come with complimentary toiletries, a private bathroom and a TV.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Coffee machine
  • Linen
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm

• Twin Room with Shower

  Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room has a tea and coffee maker, a seating area, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Coffee machine
  • Linen
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm

Guest Reviews

• John (10/5): -
• Jake (9/5): -
• Victoria (2/5): -
• Paula (5/5): - The host, was very friendly and polite, even left 2 bottles of water out the following morning The size of the bedroom in particular was so small, the bathroom was also small , wardrobe size shower
• RICHARD (9/5): Enjoyed our stay and will stay again - Perfect location for what we needed The people coming in early hours could of been a bit quieter
• Edward (10/5): And the owner was great did any thing to make our stay welcome - Close to everything Beach pier centre Clean comfortable be trying the breakfast next time
• Sharon (10/5): Wonderful stay - It was lovely, we were made very welcome and the breakfast was amazing Nil
• Marilynne (9/5): For people with mobility issues, it’s on a hill and there are lots of stairs, to rooms, and down to dining. -
• Tim (7/5): - Perfect for my 48hrs R+R everything i needed. Nothing, im a simple chap
• Cowley (10/5): Convenient and clean - Scott made us feel very welcome and made our short stay easy. The room was a good size and had everything we needed, plenty of tea and coffee supplies too! The breakfast was delicious and there was plenty of choice. We will definitely return.
• Claire (8/5): Dog and family friendly, overall a great stay. - Lovely welcoming staff, nothing too much trouble. A comfortable nights sleep and a fantastic breakfast even a sausage treat all bagged up ready for our dog to take to the beach. The tea tray, bottled water, biscuits and coffee machine in our room was a lovely touch. Very dog and family friendly. Beautiful high ceilings and spacious rooms. We will definitely be visiting again. Although it is in a great location and close to the beach there's a steep hill which was not great especially being on crutches. There are some small general maintenance issues like a creaking toilet door. Also, depending on which room you stay in you can hear the people in the next room but other than that it was great and we will be returning.
• Joshua (10/5): Great value and location, friendly staff! - Lovely and clean, nice style. Nothing.
• Rebecca (8/5): -
• terry (5/5): Ok - Close to car park and close for eating out Climbing up the stairs if anyone was elderly they would have struggled
• Michele (10/5): Excellent stay! - Just arrived back from a lovely stay with my son and my pooch. Warm welcoming hosts. Nothing is too much trouble. Breakfast was amazing. Even the dog got a sausage! Excellent location. Lovely room. Definitely return.
• Cathryn (9/5): A warm and friendly welcome and throughout our stay from Scott. I will definitely use again - Plenty of tea/coffee and water in the room. Only a short walk to the sea front. A lovely lounge. We enjoyed our stay, I will definitely use again. Thanks :)
• Gail (10/5): -
• James (10/5): - Owners are very friendly and helpful, lovely place, couldn't ask for better
• Laura (10/5): -
• Mary (8/5): Great location, close to Marine Lake & North Beach. Very friendly host and would book again. - Lovely guest house close to beach. Scott the host was very accommodating & made us & our little dog feel very welcome. Room (5) was a bit snug but near the front door which was handy with taking the dog out.
• ALLEN (8/5): -
• Julia (4/5): Great host, disappointing accommodation - The host was exceptional. The living room was decent and had netflix and amazon The living room was pleasant bit The microwave unclean. The breakfast was really good. But the cutlery, cups, glasses etc was dirty. The tv remotes were sticky and grimy, the room was dingy, and the bathroom and shower was dingy and unclean. I asked the owner to bring disinfectant wipes to clean the remote. He appeared offended. He told me to clean the remote myself to my liking. I had to buy additional wipes to clean the room. We did not shower for x2 days as it didn't feel clean in there. The tv was limited. The mattress was awful and uncomfortable. It just felt really unsanitary and just not clean. The carpet was grimy. The doors were splintered. The walls sticky. The light switchs were dirty. The sink was cracked. It was unfortunate because I really wanted to like it.
• Andrew (7/5): - Very disappointed with not being given breakfast most places do breakfast early in the morning they only did breakfast after 8 o’clock if I know that I would not have paid for breakfast and haven’t been offered a refund either for something that I didn’t have The size of the rooms and the bathroom facilities
• Jill (5/5): We only planned to stay for one night - The owner was very accommodating with our late arrival and was very welcoming. The mattress in our room dipped in the middle. The windows didn't close properly and we couldn't shut the bathroom door. There was only one bedside lamp.
• Jason (9/5): - The hospitality was tremendous great breakfast great location Nothing
• Julie (8/5): Scott was great host welcomed me and Dizz (my woofer) water bowl and treats for her brilliant! - Room was nice and clean. Water pressure for shower was tad weak, but again clean and fresh towels provided.
• Louise (10/5): Had a great one night stay the host were very welcoming and lovely made us feel at home - Old period property loved that you have kept all the features The garden was very messy and could of done with a clean up and the bathroom smelt very damp
• Bryony (8/5): - Lovely and comfortable, a very nice lounge and able to see the sea! Nothing, all was good!
• Shaun (10/5): Very pleasant stay - Great service, staff and location All good
• Rachael (8/5): Great overnight stay on our way to Cornwall. - Breakfast was excellent. The dog appreciated the sausage
• Mitchell (7/5): Pricey for the quality of the room. - The location was good for a short walk to the sea front and to local restaurants/cafés. The bed was very comfy albeit a bit rocky. The shower was hot and with good pressure. Decor was tired, wallpaper peeling for example. The room had a very strong air freshener which we felt was masking damp smells. Some fixtures were broken or very close to being so.
• Diane (8/5): -
• Stephen (6/5): -
• Dave (9/5): - Fab comfortable overnight stay and Scott was a star, letting me bring my manky bike with the weather in for safe keeping! Scott was brilliant on messaging and Room 6 was tidy and comfortable… half the price of the ‘chain hotel’ in town, but so much better than it! Highly recommend and will stay again
• Mr Gary (10/5): - Good Nothing
• Mandy (10/5): A fabulous stay - It was in a quieter location but easy to get to everything . Fantastic staff nothing too much trouble and an outstanding breakfast N/A
• Tania (9/5): -
• Rachel (4/5): Filthy rooms - Close to the beach and local facilities. Dirty room. Cups were dirty and chipped. Towel rail was hanging off. Window frames rotten and rattling. Mini fridge in the room didn't work. Hairs on the bedding. It's very noisy with doors slamming and cars tearing up the road. Vent in the bathroom made a loud rattling noise all night. Shower cubicle mouldy. The coffee machine in the room was filthy. Top drawer for clothes wouldn't open. Walls were extremely grubby. Picture frame broken. Very over priced.
• bernard (3/5): rubbish - thebed on help from anyone to cold
• Kevin (8/5): A comfortable stay, accommodating host & lovely breakfast - Convenient for town. Great host & breakfast. Room & shower a little dated, but good value for money.
• Sally (10/5): A lovely hotel, owners and location. Thank you, also very accommodating to our dogs. - Owners were so welcoming and couldn’t do enough for us. Fantastic location. The room was very warm and we couldn’t turn the heating down.
• Richard (8/5): Great for a night - Chris is the perfect host. Brilliant breakfast. Rooms are a little dated and small, but more than adequate for an over night stay. Shower has a mind of its own when it comes to the temperature of the water. The bed is really soft, not for me, but you are not going to please everyone.
• JOANNA (9/5): - Great host's. Fantastic breakfast. Location is excellent . Would definitely return Room smelt of dog and could have been hoovered a bit more thoroughly
• Amanda (10/5): Welcoming, hassle free weekend. - Welcoming and clean, good location. This is not a criticism but a drop in breakfast would have been nice, especially as the day changed due to severe weather.
• Christine (10/5): A very comfortable stay in a nice room with everything I needed. - Comfortable convenient quiet Nothing
• Mark (7/5): pleasant enough for our needs. - the staff were attentive. Nice big lounge. Tastefully decorated furnishings. catered for gluten free and lactose intolerance. The mattress was far too soft resulting in not sleeping all night. Temperature too hot from bed linen, cotton would have been better and not man made fibres. Broken window in bathroom (cracked).
• Carol (8/5): Comfortable accommodation in a good location. - The hosts Scott and Judith were wonderful. They gave us perfect recommendations for dinner each evening. The breakfast was amazing including a full English or variations depending on what we wanted. There is a communal room, which we used almost every evening to meet with other family members. The location of the property is excellent, with the beach and bars & restaurants a short walk away. Parking was difficult but there is a pay & display car park within walking distance if roadside parking not available.
• Charlotte (10/5): -
• Sadaf (7/5): -
• victoria (9/5): WSM trip. 😁 - Nice size room, clean & tidy.
• Ruffle (5/5): Very close to the beach, good value for money, and 24 hour access. - The guest house was very helpful in changing our room just a few days before we arrived, as I had forgotten to tell them that I have mobility problems. So the room was on the 1st floor instead of 2nd - a big help. Well, it was high season, so obviously prices will be higher, but the cost was actually quite reasonable. The beds were fine, and we appreciated the fridge in the room. Be aware that our room had large sash windows, and so if you have children, don't allow them near any windows. There was sign to inform us not attempt to go out on the balcony. We can't comment on the food as we didn't book for breakfast, but by all accounts, the breakfast is very good. There is an excellent lounge complete with an ice making machine and TV. Our room originally appears to have been one large Victorian room, so it's understandable that at some point, it had been divided into two separate guest rooms. The challenge was that the dividing wall didn't block out the sound from the other guests, and so we could hear their TV through the wall while we were trying to sleep. (I'm guessing that the TV in the other room is mounted on the dividing wall - something that would probably be fairly easy the the manager to fix.) Also, the room had not been aired prior to arrival and it took 24 hours for the odour to go from the carpet. Apart from an excellent lounge area, the guest house does feel a little tired, but I suspect that many other guest houses in the area face the same challenges.
• Hunt (10/5): Excellent thank you -
• Kim (8/5): Lovey people ideally situated - Scott was lovely. Really accommodating. Very dog friendly giving Tillie a sausage every morning ;) All the stairs. Was tricky for my mom
• Jane (8/5): Great start to my holiday - Scott was very friendly Easy check in/check out Lovely room No parking
• Alison (1/5): Strange man two sides to him - Liked you could take dog Didn’t like the stairs.. if you like climbing then this is for you. Lots of stairs and it’s on a bank the hotel. The garden you had to leave the hotel and climb over a big step to get into. Dirt round the taps in the bathroom sink not cleaned. I was told there was ground floor rooms but when I asked about the future if I came could i have the ground floor room he wouldn’t tell me how to book it or which room it was so I could book. Really strange and then I found out he keeps it for certain guests. Told me to book near the time and he would see if it was free. How strange so I asked which room do I look for to get the ground floor and I will book in advance he didn’t bother to answer. So I realised it’s for his favourite regulars. If you go ask for ground floor he has ground floor and I spoke to people who have stayed in it. Thought I’d come on let people know the truth. I’ve booked with another and wouldn’t stay again as too fake of a person nice to your face only. I wouldn’t stay for steps and stairs and garden outside hotel even though you can access from bar he said dogs not allowed.
• Suzanne (10/5): Loved my stay here - Room clean , bright and comfortable . Good choice of breakfast excellently cooked . Helpful friendly owners and ideal location . Can't say that I didnt like anything
• Kay (10/5): Scott is the best - Friendly beautiful breakfast great room Nothing
• Sarah (8/5): -
• Paul (9/5): - Everything from the dog treat to how friendly the staff was the choice of tea coffee biscutes bottles of water
• Gemma (10/5): - Nice and cosy and very welcoming
• Lisa (10/5): Good enjoyed - Friendly in good location Nothing
• Malcolm (8/5): Friendly and welcoming; - just what we wanted for a 2 day stay. Thankyou. - Scott and Judith were very welcoming to both us and our dog. Their breakfast set us up for the rest of the day!
• Chris (8/5): -
• Anna (10/5): -
• Hynam (10/5): -
• Morgan (10/5): -
• Deborah (9/5): Great location. Easy to find and parking nearby. Dog friendly - Very good location. Dog friendly which was what we were looking for. Great access to the beach. Owner on hand to help, greet and see us in our way. Would definitely recommend and stop there again.
• Jewgenij (9/5): Ein Gasthaus mit Herz und Geschichte - Ein charmantes Gasthaus mit einem äußerst freundlichen Wirt, der immer bereit ist zu helfen. Die Lage ist ideal – nur wenige Schritte vom Strand und der lebhaften Promenade mit vielen Restaurants entfernt. Das Gasthaus selbst versprüht einen nostalgischen Charme, als würde man in die 1920er Jahre zurückreisen. Das englische Frühstück ist ausgezeichnet und macht den Aufenthalt besonders angenehm.
• Helena (7/5): Localização ótima - What I liked the most was the location, the beds are comfortable and the bathroom ok! Good breakfast, traditional English and had varieties on the table such as jams, fruits, yoghurts and cereals The coffee machine needs maintenance, and in the breakfast part they need to pay more attention to cleaning the dishes such as plates and glasses
• Leah (10/5): Exceptional -
• Rachael (9/5): Superb -
• Bernard (9/5): Excellent - Location and friendly host Needs a bit of TLC.
• Jenkins (10/5): Exceptional -
• John (9/5): Superb -
• Anne (8/5): Exactly what we wanted with parking close by. A great find - Close to the facilities we required Breakfast available if required. We chose to have it and it was excellent
• Helen (3/5): Highlea Overpriced - Location Mattresses broken and sunken. Broken window catches (found a review with the same comment from 3 years ago) Build up of dust behind beds and in the extraction fan. Door frame splintered (looks like it's been kicked in). Limescale build up in the shower head so the water was only coming out of half of it. Screws sticking out of the woodwork. A very unloved room that a few simple fixes would take care of. Disappointing and overpriced.
• Oana (10/5): Exceptional - All clean and comfortable and staff was nice. There are no complaints. All was ok for us.
• Jenny (9/5): Lovely stay - Fab Host great location. Nothing to report
• Hutton (10/5): A much needed & valuable break. - Breakfast was delicious & sausage for the dog. Scott & Judith excellent,friendly hosts. Cosy lounge,comfy room & pretty outside terrace. Beach a minute walk away. Nothing.
• Dave (7/5): Good -
• Hayley (7/5): Brilliant place for a budget stay!! I would stay again - Scott and Judith are amazing! Friendly and welcoming from before your stay and throughout. Property is dog friendly, the facilities are very guest considerate. Beds are very comfortable. Cheap parking near by Bathroom had a strange smell Shower was small Can be noisy at night. On a hill and considerable stairs depending what floor you are staying on
• Mark (9/5): Superb - Stayed here before ,was a great hotel to break up our journey to kingswear
• Shirley (8/5): Comfortable and convenient - We only stayed for one night, The room was comfortable, and the hotel was close to a car park, and a lovely Italian restaurant. It was what we expected, and the host was friendly and helpful.
• Erika (10/5): Exceptional -
• Renee (10/5): It was great value, close to seaside, restaurants and easy to get around. - It was great value, close to seaside, restaurants and easy to get around. All good
• Dawn (10/5): Fantastic place great hosts - The owners were very welcoming. The room was lovely the breakfast was 20/20. I would highly recommend this place and definitely would return There was nothing to dislike
• Dyanne (7/5): Scott was very helpful. Room was a reasonable size, bathroom tight. Be prepared to cope with a lot of stairs -
• Kelly (10/5): Exceptional - friendly easy atmosphere my child wanted to stay longer
• Saffron (7/5): Good -
• Anthony (10/5): full tummy / big smile - The Breakfast, trust me if you haven't ordered one you are missing out
• Donna (10/5): Exceptional - All of it friendly, comfortable old building with lots of character very friendly and helpful staff.. Nothing
• Jacob (10/5): Exceptional - Lovely host, very friendly gave some fab recommendations for food, would stay again if we were ever in the area. Breakfast was also fantastic.
• Victoria (10/5): Overall I can recommend this hotel - Not far from the embankment. Clean and tidy. Very nice owner. On the first floor there is a large guest room, puzzles Noise from cars outside
• Richard (10/5): Brilliant dog friendly base - The hotel is well presented with dog bowls downstairs on entry, a beautiful staircase leading to 3 floors, the room was clean and tidy well stocked with tea and coffee making facilities, fans were provided.Scott was absolutely brilliant kept in touch with us before our arrival and when we were delayed due to traffic he made sure we could get into our room. The breakfast was brilliant too my daughter had cereal and toast, I had a cooked breakfast and the dog got a sausage so all round a brilliant stay I would highly recommend this hotel and we will be visiting again.
• Sue (1/5): Nonigsistant - Arrived at property to be informed it was overbooked with pets, so the room had been cancelled 😡 Nothing didn’t get the option
• Needham (5/5): The best part was the garden it was nice. However the rooms weren't clean enough especially the bath - Didn't have any Could've been cleaner and one of the toilet seats was falling off. Tap was leaking. Barely seen the staff to speak to them about anything. One of the bed one side was tilted.
• Yelland (8/5): Very good - Lovely friendly staff, breakfast was lovely. My daughter loved the lounge and sang a song Beautiful moment Room 5, twin room was a bit narrow getting in and out of bed
• Wayne (10/5): Could not fault anything will be going back - Brilliant location Friendly area and a great host
• Ballinger (8/5): Very good -
• Ashraf (10/5): Exceptional -

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