Maison Polanka

Name: Maison Polanka
Address: Upper East River Road, North of Wat Polanka, Siem Reap, Siem Reap, Siem Reap, KH

Location: Upper East River Road, North of Wat Polanka, Siem Reap, Siem Reap, Siem Reap, KH

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Spa Services and Dining Experience
Relax and rejuvenate with massages and facials at the full-service spa or savor international cuisine at The Sala. Indulge in room service and enjoy poolside drinks with garden views.

Elegant Accommodations and Entertainment
Stay in one of the 6 uniquely decorated guestrooms with premium bedding and private balconies. Entertainment options include flat-screen TVs and complimentary Wi-Fi, ensuring a comfortable stay.

Convenient Amenities and Prime Location
Benefit from express check-in/out, complimentary newspapers, and free parking. Centrally located near Royal Garden and Angkor National Museum, Maison Polanka offers easy access to popular attractions in Siem Reap.

To treat yourself to a luxurious stay in Siem Reap, book Maison Polanka now for a memorable experience.

Important Information

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Set meals are served in guestrooms only (no menus or public dining).
Contactless check-in and contactless check-out are available.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Full-service spa
Express check-out
Free bicycles on site
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
Picnic area
Supervised childcare/activities
Hiking/biking trails nearby
Breakfast available (surcharge)
Library
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
Full-service spa
Wedding services
Express check-in
Use of nearby fitness center (discount)
Tours/ticket assistance
Free bicycles on site
Playground on site
Free self parking
Pool sun loungers
Couples/private dining
Horse riding nearby

Rooms Available

Family Room with Garden View

The spacious family room offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by stairs only
- Board games/puzzles
- Baby safety gates
- Salt water pool
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Single-room air conditioning for guest accommodation
Deluxe Villa, 1 Bedroom

1 King Bed
1291-sq-foot individually decorated room, balcony with garden views

Layout - Bedroom and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free international calls, safe, and free newspaper; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Premium bedding
- Separate sitting area
- Turndown service
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Pillowtop mattress
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Family Suite

1 Double Bed and 1 Twin Bed
Balcony with garden views

Layout - 2 bedrooms
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, turndown service, and bed sheets
Bathroom - 2 bathrooms, bathrobes, and a shower with a rainfall showerhead
Practical - Free international calls, safe, and free newspaper; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Premium bedding
- Turndown service
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Pillowtop mattress
- Rainfall showerhead
- No cribs (infant beds)
- Portable fan
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Deluxe Villa, 2 Bedrooms

1 King Bed and 2 Twin Beds
861-sq-foot individually decorated room, balcony with garden views

Layout - 2 bedrooms and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free international calls, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Premium bedding
- Separate sitting area
- Turndown service
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Pillowtop mattress
- Rainfall showerhead
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Suite, Pool View

1 King Bed
828-sq-foot individually decorated room, balcony with garden views

Layout - Bedroom and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free international calls, safe, and free newspaper; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Premium bedding
- Separate sitting area
- Turndown service
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Pillowtop mattress
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Champagne service
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available

Guest Reviews

Michael Georg (10/5): A Haven within Diem Reap! - Just everything! Wonderful setting, great rooms, vrry nice, caring and polite staff. Couldn’t think of anything!
Philippe (10/5): Plus qu’une « Invitation au voyage » (ChB)» une invitation vraiment rare à y séjourner : ici « tout est ordre et beauté - Oasis de verdure proche du Musée national. Jardin absolument splendide, maisons en bois pleines de charme, équipe dirigée par la maîtresse des lieux franco-cambodgienne aux petits soins et qui anticipe même vos besoins, restaurant et pt dej excellents et très copieux, zone de piscine charmante. Autant de raisons qui donnent envie d’y passer ses journées. Si vous le pouvez foncez ! C’est une perle rare ! Tout était parfait
Linda (10/5): The best place in Siem Reap to stay for exceptional service and beautiful surroundings in traditional style - Everything was perfect, comfortable, stylish and peaceful. Excellent staff went above and beyond to help us make our stay exceptional Peaceful, relaxing, beautiful gardens
Michele (10/5): Excellent - The property is absolutely amazing and well kept. We stayed 4 days in the green room: a true gem, extremely clean, decorated with impeccable taste and an amazing private terrace facing the pool and the garden, felt like being in the jungle! The maison feels more like a home than a hotel, the perfect quiet and relaxing spot to recharge after a long day. The restaurant serves great food, among the best we had in our stay at Siem Reap. The service is top notch, all staff are extremely kind and discrete and will make you feel like home since moment 1. If in doubt, book this place! Nothing, everything is perfect.
philippe (10/5): Havre de paix et de sérénités. Le personnel est charmant et attentionné. À conseiller -
Alexis (10/5): -
camilla (7/5): -
Harumi (10/5): A very special hotel - The property was a little haven that we came back to after exploring each day, set in a beautifully landscaped lush garden with 2 resident bunnies much to the delight of my kids. It’s tastefully designed and decorated. The hotel was really the star of our trip. I travelled alone with 2 kids, and the staff were extremely attentive and kind with helping me and making our stay relaxing and memorable. The food was fantastic, the massages great, the tuk tuk driver they organised for us for the duration of the trip was excellent (Rara). A big thank you to all the staff including Sopharin, and Soni who my kids keep asking if we can go back to visit her. We would definitely return.
Claudia (10/5): -
Atsuo (10/5): - Good facilities, good staff, and good atmosphere
François (10/5): - SERVICE ET PERSONNEL EXTRAORDINAIRE . Un havre de paix , de verdure tropicale , eventuellement eviter la chambre jaune si vous vous levez souvent la nuit ( 6 marches )....Tres tres agreable
H (10/5): it's not a hotel,it's a real home. - rice soup is very good！ NO
Olivier (9/5): Very nice place to stay in Siem Reap - Everything! Nicely decorated room, good food, good staff. Nothing
Otmar (10/5): paradise exists - friendliest staff ever that we had to leave
Ute (10/5): Gorgeous and very unique little gem in Siem Reap - Gorgeous little hotel - extremely charming rooms with lots of character, fantastic staff, delicious food, beautiful garden (giant toucans came to feed there every morning) and a gorgeous swimming pool. The manager organised us a Tuktuk and scooters to visit Angkor and the town, all went very smooth and pleasant. We stayed in the house with 4 rooms of which our family of 4 occupied 2 rooms. We were a little worried to bother other hotel guests staying in the same house, given the small & luxurious setting. Our 2 rooms connected through a joint balcony. We would have preferred staying in one of the 2 smaller houses (with 2 bedrooms) for more privacy and to not disturb anyone, but these were not available during our stay. Minor thing though and a very personal feeling; nobody complained or seemed annoyed at all with our quite active kids.
Curt (10/5): Boutique Hotel that is a Tropical Oasis - This is a boutique hotel with a small number of bungalows which means it is quiet and you get excellent attention and service by the staff. We joked that sometimes the service seemed like Downton Abbey. Our bungalow was very well appointed. The grounds were beautiful - it is an oasis near the center of Siem Reap.
Isabelle (7/5): Didn’t hit the mark - The property grounds: the garden, the pool, the pergola are amazing and unique. Not often, that you can find such a gem. The price-quality ratio did not feel right. I believe you pay for the nice grounds and for the exclusiveness ( limited number of rooms/ houses). However, for this amount of money per night, we expected more of a luxurious feeling and more service / attentiveness. Overall I think we were just unlucky with our room, with wasn’t for us. It felt a bit dark and not very open (more like the last room in the resort). We asked to change rooms, which was offered to us, but then we would have had to change again for the last night - to avoid the hassle, we stayed in the given room and decided to spent as much time as possible on the balcony. However, that wasn’t really possible as well, as there were so many mosquitos (I believe more than on other balconies due to the dark corner and many plants right next to it). The cleanliness, again given the price, was not what we expected. There were dead mosquitos in the bathroom, and gecko droppings on the balcony ( this is no problem, as you are in nature, however i believe for a resort in this price range it should be cleaned twice a day.) Or balcony on the other hand wasn’t cleaned for at least one day. Massage was good, but no tea offered, which again, is pretty standard in this price range. To top it off, when entering the room there was a pretty steep step - with no warning sign, so on the first night I sprained my ankle, thankfully not too bad but not really what you want during a holiday.
John (10/5): Exceptional - A superb property with spacious ground, homely secluded villas and private decks. Fastidiously looked after by polite attentive staff and management. All activities were booked seamlessly through the staff, nothing was a too difficult. This is a ‘must stay destination’.
Anna (10/5): Peaceful retreat - It really is a place for a peaceful retreat . We loved our stay! Amazing staff Nothing
Yuya (10/5): - best forever
Andrea (9/5): Just fantastic - The staff were unfailingly helpful and friendly. Everything felt very tranquil and made for a very relaxing stay.
keshav (10/5): - This is an exceptional property with absolutely beautiful and quiet grounds, a gorgeous swimming pool, and the friendliest and most hospitable staff that you will find. There are relatively few guests unlike the big chain properties, so you will get individualized attention. They arranged some events like the Apsara dance show and Jeep tour of mountain and waterfall area. These were great. Much nicer to stay here than big chain properties.
Margaux (10/5): Absolutely perfect !! - Absolutely everything, our stay in La Maison Polanka was the highlight of our trip. The team was amazing, they made us feel like home. The hotel is stunning. I would definitely go back and will highly recommend it. Everything was perfect.
Bela (10/5): Looking for a corner of Paradise? Try Maison Polanka. - an amazing oasis of peace located near both Siem Reap city centre and Angkor Wat. Beautiful room, with small private patio. Lush garden and perfect pool for the very hot temperatures we had. Good breakfast and meals in general. But key to our stay was the wonderful staff.
Fahad (10/5): Lovely place, can’t wait to come back - Amazing staff, beautiful place, central location. Can’t recommend this place enough. Nothing
David (10/5): - We had a really wonderful stay here. A genuine oasis away from the hustle and bustle of Siem Reap, yet still possible to get to walk (or 3 minute tuk-tuk if you don’t fancy the heat!) to local restaurants etc. staff excellent (very friendly, nothing is too much trouble, but also unobtrusive). And the food at the restaurant is first class.
Ross (10/5): - Amazing place! Such a beautiful experience. Thank you so much
Shrikar (10/5): unforgettable - Home away from home - unique Khmer style homes & suites, delicious organic food, and highly warm, helpful & personable staff & manger
Duncan (10/5): - Absolutely amazing property and staff. A tranquil oasis in Siem Reap where you feel (and sometimes are) like the only people there. They went out of their way to make our kids (10 and 12) feel at home, arranged a child friendly guide and transport for two days of temple tours, and set up an amazing elephant encounter near the Kulen mountains. The house that we stayed in felt luxurious and had every amenity we could want and was perfect for our family of four. They set up a bike with basket, lock and water bottle so I could tour the city on my own. All in all one of the most amazing places I’ve stayed.
Peter (10/5): Exceptional -
Verified traveler (10/5): - Serene atmosphere, superb service! Thoroughly enjoyed my stay
Verified traveler (10/5): - cadre. grand calme. personnel tres attentionne. service impeccable
Verified traveler (10/5): - The hotel was amazing, in every details. The Manager Richard disk everything to make sure we had a superb experience.
Ben&Georgia (10/5): - WOW!! If you are in Siem Reap, you must stay at Maison Polonka. What a unique experience!! The rooms are amazing including elegantly appointed traditional Cambodian houses. The staff was phenomenal. We were cared for and attended to at every turn. We were greeted with cold towels, cold water and/or hot tea upon each return to the hotel. The rooms included wonderful bath products and an in-room tea set with a wide range of teas and beautiful pottery tea cups. The hotel staff arranged for all our transportation and touring. Each tour and tour guide they booked was unquestionably among the best. The spa and massage services were fantastic. The hotel restaurant had breakfast, lunch, tea and dinner available. We strayed once to a local restaurant and then vowed only to eat at the hotel. The menu (which included local dishes) was extensive and each dish was carefully and expertly prepared. The property, complete with calming swimming pool, and its many palm trees are also exquisitely beautiful and meticulously cared for. In short, this wonderful and welcoming place was so amazing that we truly did not want to leave. Our compromise: we will return!!
Verified traveler (10/5): Nice - Feel like home
Verified traveler (10/5): Boutique hotel au calme. - Boutique Hotel au calme ; idéal pour visiter Angkor.
Verified traveler (10/5): One of the very best - Where to start... We've had the good fortune to stay in many of the best hotels around the world and Maison Polanka may possibly be my favourite. It is a true luxury to stay here, not for material reasons, although the whole place is impeccable, but because you feel as though you have been welcomed into a family. The staff are incredible, always smiling, always ready to help. They remember your name, your preferences, your plans for the week, always ready to make your time spent with them as pleasant as possible. Where else greats you on your return with cool mint-scented towels and an interest in your day? Or leaves waterproof coats, maps and bottles of water in the basket of your bicycle without you even having to ask? Everything was taken care of before we even knew we needed it. There are only a few houses (authentic Cambodian raised houses dismantled and reassembled for the hotel) nestled into a meticulously maintained garden full of palms, banana trees and bamboo. Watch out for the frogs on the paths when you come back at night! It's like living in a luxury jungle. The Green Room is wonderful with a huge terrace, you feel like you're floating amongst the trees! Add to this a lovely cool pool and a really top notch restaurant, we stayed for a week and were so incredibly sad to leave! We will 100% be back. Thank you for creating such a wonderful place to stay!
Diane (10/5): Top notch hotel - Amazing place! Room was beautifully furnished, well appointed, clean and staff was super accomodating! Felt like a princess.
Diane (10/5): Love Maison Polanka! - Maison Polanka was incredible! Gorgeous rooms, amazing staff, great service! I highly recommend it.
Krishnan (10/5): - Very personalise service and staff very friendly
LAURENT (10/5): Magique - Extraordinaire! Magique! Impossible d'imaginer aller dajns un autre hôtel de Siem Reap. Ce lieux est plus qu'un hôtel, a découvrir absolument.
Anne (10/5): Un havre de paix. - Petite structure de 5 chambres au coeur d'un sublime jardin, un véritable havre de paix, superbe piscine, bonne table. Le personnel est très souriant et aux petits soins. Allez-y sans hesitation aucune.
seh (10/5): An oasis - Tucked away in the touristy Siem Reip is this elegant oasis. The grounds are an astonishment of tropical plantings perfectly maintained. The service is subtle and impeccable. The food is excellent, better than anything you'll have In the town. Massage there is sublime. Though the level of concentrated tourism of the town is difficult to take Maison Polenka makes the whole experience graceful.
Amanda (10/5): One of my favorite hotel stays, globally - I travel a lot for both work and fun, and I've stayed in a lot of 4 and 5 star places. Maison Polanka is up there among my favorite hotels ever. I wish we could have stayed longer. The property is a nice quiet, cool, and relaxing retreat from the hustle and bustle of the city, but it's still conveniently located. The food was excellent, as was the wine list. It's clear the property has some French influences. The property is lovely, the staff are helpful but not intrusive, they do a good job of leaving citronella around the sitting areas to keep the mosquitoes away, and the free bikes are great for touring the city. There are tuk tuk drivers It was a great experience all around. I wish we had had time to try the massages.