Hotel Carlos V
Location: Calle Tecsecocha 490-A, Cusco, Cusco, 8002, Cusco, PE
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Amenities
Enjoy complimentary wireless internet access and concierge services during your stay at Hotel Carlos V. Indulge in delicious meals at the on-site restaurant and make use of the 24-hour room service. Don't forget to unwind at the bar/lounge with your favorite drink, or start your day with the daily complimentary buffet breakfast from 6:30 AM to 9:30 AM.
Featured Amenities
Experience top-notch services including dry cleaning/laundry, a 24-hour front desk, and luggage storage. For added convenience, take advantage of the roundtrip airport shuttle and train station pick-up services available for a surcharge.
Cozy Guestrooms
Relax in one of the 30 well-equipped guestrooms with flat-screen TVs, complimentary wireless internet, and cable programming. The bathrooms feature showers and complimentary toiletries, while amenities such as safes, desks, and phones are provided for your comfort.
Experience comfort and convenience at its best at Hotel Carlos V in the heart of Cusco. Book your stay now for a memorable trip.
Important Information
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
- According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Policies
Check-in: 11:00 AM - 12:00 AM
Check-out: 10:00 AM
Instructions: This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Newspapers in lobby (surcharge)
- Free WiFi
- 24-hour front desk
- Luggage storage
- Concierge service
- Wheelchair accessible
- Free breakfast
- Safe-deposit box at front desk
- Tours/ticket assistance
- Snack bar/deli
- Airport transportation - pickup (surcharge)
- Train station pickup (surcharge)
- Free buffet breakfast
- Newspapers in lobby (surcharge)
- Train station drop-off (surcharge)
Rooms Available
-
Standard Double Room, 1 Queen Bed
1 Queen Bed
215 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 2 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Private bathroom
- Heating
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Bedsheets provided
-
Family Quadruple Room, Multiple Beds
4 Twin Beds
161 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Private bathroom
- Heating
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Bedsheets provided
Guest Reviews
- Nelida (2/5): - This hotel do not exit any more I have to re-do a new booking whit the present hotel and shorted my stay in this city and buy another air plane ticket to comeback to the city what I came.
- Verified traveler (6/5): - O hotel conforme custo beneficio cumpriu com sua proposta.
- Natalia (4/5): Ducha helada cuando ofrecen agua caliente en Cuzco - Desafortunadamente me tuve que bañar con el agua fría de Cuzco 😭 a las 4:30 am y ni siquiera me pidieron excusas por esa falla. La verdad eso daño mi experiencia en el hotel
- Daniel (2/5): - Overall, I did not enjoy the stay in this hotel. It was extremely cold, Sometimes there was no hot water. Sometimes we would get at least a bar soap, bed moved all over the place. That and other inconviniences.
- Samantha (2/5): Mould-Ridden Hell Hole - Initially given a twin room when a double was booked and although we were immediately moved to a double room, there was mould through the bathroom, dirty water in the toilet, dirty walls, cracked and peeling paint, cracks in the floor boards, rust in the shower and light rain sounded like hail on a tin roof. Needless to say we left after half an hour, opting to stay elsewhere. We are still chasing a refund.
Photos
