Janna Sur Mer
Location: Damour Seashore, Damour, 5256-11111, Damour, LB
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities and Services Spend the day on the private beach or dip into one of the 6 outdoor swimming pools. This hotel also features concierge services and wedding services.
Exceptional Dining and Entertainment Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the bar/lounge or one of 2 beach bars, or 2 swim-up bars.
Convenient Facilities and Comfortable Accommodations Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self-parking is available onsite. Make yourself at home in one of the 23 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. For a luxurious seaside getaway, book your stay at Janna Sur Mer today.
Important Information
- Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Policies
Check-in: 06:00 PM - 02:00 AM
Check-out: 04:00 PM
Instructions: The front desk is open daily from 9 AM - 2:30 AM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Proposal/romance packages available
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- Outdoor pool - seasonal
- Infinity pool
- On private beach
- Wedding services
- Tours/ticket assistance
- Wheelchair accessible parking
- Free reception
- Waterslide
- Snack bar/deli
- Playground on site
- Free self parking
- Couples/private dining
- Proposal/romance packages available
- Wheelchair-accessible van parking
Rooms Available
-
Deluxe Bungalow, Private Pool, Garden View
1 Queen Bed
430-sq-foot room, balcony/patio with garden views
Relax - Private pool
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private pool
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Balcony or patio
- Free cribs/infant beds
- Smoking and Non-Smoking
-
Deluxe Bungalow, Beachfront
1 Queen Bed
431-sq-foot room, balcony/patio with sea views
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Phone and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Balcony or patio
- Free cribs/infant beds
- Smoking and Non-Smoking
Guest Reviews
- Mohamad (2/5): - Booked a beach front for 2 nights Gave me the first night then second night wants to move me out of the room
- Omar (10/5): - All went well but the most amazing thing where the staff they are so polite and perfect
- Verified traveler (6/5): Ill give it 3 stars only for the staff - Sadly disappointed but hopeful This was so conflicting! on the books its one of the best resorts out there, but when i went and experienced, some things just need to be addressed. For reference i payed close to 300$ USD a night for a small cabin (bed, kitchenette and shower room) 1- First interaction was a shock that the parking was not indeed “free” as my papers and Hotels.com says. Rather they said it was a separate company and we needed to pay for the 3 days stay. 10$ maybe, but i dont like to be lied to. 2- Staff/Service: if it wasn’t for the amazing ppl i would’ve rated lower. They were incredibly nice and helpful 3- what kind of hotel/ resort and a private cabin mind you doesn’t have a blow drier? A toothbrush cup, im not saying get me the toothbrush and toothpaste and small toiletries that every 3 star hotel has, just hmmm. Also, shampoo, conditioner (non existent) and shower gel were or really low quality. Some towels were outright dirty too! 4- layout: the room was spacious, and well lit. HOWEVER, the bathroom wasn’t. I have no idea how any person would put makeup on in that dimmed room. Maybe it’s for aesthetic but damn i wanna see if i have something on my teeth! The greatest disappointment was that the top was open, meaning the walls on the roof side of the cabin are not all the way up. So if godforbids u need to do # 2, you will have to sleep with the smell in the whole room! 5- THE FOOD and Kitchenette Okay the breakfast was BOMB we loved it.
- Serena (10/5): - Magnifique.très propre.excellent service à la clientèle.
- Hassan (8/5): - I liked it.
- HIBA (10/5): Great - Great service by Hazzem Assi
- Verified traveler (10/5): - Sehr schönes Ort sauber und Personal sehr nett roo
- Helen (8/5): check when season ends as limited facilities - On arrival (Sunday) the hotel was busy with 100’s of day visitors. You can’t checkin till 6pm but we were given a pass and made ourselves comfortable. At 4.30-5pm it was like a mass exodus and everyone left. We were kindly escorted to our bungalow, which was lovely. Small jacuzzi at the front, sofa seating area and a table and bench. The room is one room, with circular bed and shower/ toilet behind the wall. Challenge was all restaurants and bars shut from the Sunday so you had to order room service for everything you wanted. No bar to sit at or restaurant to enjoy. Menu is limited but for the 3 days we ate we did ok. Although they didn’t have part of what was offered. Staff were polite but spoke little English, they didn’t accept credit cards to settle the room bill so had to get dollars. After the Sunday all rubbish was just left by the pool. All sun beds were being removed and put away so limited places to sit. Changing rooms and toilets were used to store loungers and chairs, so had to go hack to your bungalow. Were not made aware of this and despite the lovely location and settings missed out on enjoy the venue. There were around 6 other people there and they were not made aware of the shutting down either. Shame as weather was still in the 30’s
- Verified traveler (10/5): - Beautiful facility and excellent service, very clean and comfortable
- VALERY (8/5): Национальный отель для хорошего отдыха - Отдыхали в отеле в начале сентября 5 дней. Очень отзывчивый и приветливый персонал и администрация отеля. Все просьбы моментально исполнялись. Отель специализируется на дневном однодневном отдыхе, и поэтому с 10 утра до 5 вечера отель наполнен отдыхающими(отдыхают в основном ливанцы), но это только в плюс - в бассейне для молодежи играет диджей , что создает великолепную атмосферу.В отдельном соседнем бассейне отдыхают семьи с детьми. На территории большое количество различных бассейнов с морской водой. Бассейны в номерах небольшие, но очень приятные и чистые.После 6 вечера жизнь в отеле замирает и это создает неповторимую ауру тишины и отдыха. Реальное обслуживание номеров 24 часа.Неплохой WIFI.При отъезде попросили позднее выселение - предоставили без доплаты. До небольшого городка Дамур минут 10 спокойного шага. Здесь есть супермаркеты, фруктовые лавки и сувениры. Ходили в ресторан, но в отеле качество еды лучше. Из минусов. Кто привык купаться в море, то этот отель не для вас. Море грязное и плохой вход(все компенсируется бассейнами с морской водой). Номерам и мебели в номерах требуется ремонт.
- Verified traveler (6/5): Summer in Lebanon - The setting and pool where nice but some rooms need updating
- Verified traveler (6/5): - Nice hotel
- John (6/5): Disappointing for 5 stars Resort - -The Cleaning Issue is a big problem at Janna Sur Mer, whether inside the bungalow (floor,pillows,blanket) or the dirty bed near the pool. 3 star hotels are cleaner, they need to work improving the way they clean everything. -It is mentioned that the price includes the parking,but it doesn't. There is no separate parking for bungalows renters ; this may lead confusion to parking staff whether the client should pay parking if he left and came back or no, thus the client may end up paying double parking without knowing he shouldn't. -Welcome to Burkini, where it is allowed for people wearing Burkini to swim next to you, it's like they are telling you to go out of water. There is lady only resort next to Janna Sur Mer , therefore they shouldn't allow any client wearing other than regular swimwear to enter the pool. For such amount paid, one can definitely find a better resort.
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