Suites Chapultepec

Location: Calle Frias No. 152, Esquina con Juan Manuel, Guadalajara, JAL, 44600, Guadalajara, MX

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Express check-out
• Free WiFi
• 24-hour front desk
• Terrace
• Express check-in/check-out
• Concierge service
• Elevator
• Safe-deposit box at front desk
• Express check-out
• Smoke-free property
• Rooftop terrace

Rooms Available

• Standard Room

  1 Queen Bed

  90 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Free long-distance calls, safe, and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Free WiFi
  • Bedsheets provided
  • Soap

• Deluxe Room

  1 Queen Bed and 1 Double Sofa Bed

  400 sq feet

  
  

  Layout - Dining area and sitting area

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Free long-distance calls, safe, and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Microwave
  • Private bathroom
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Bedsheets provided
  • Soap

• Standard Room, 2 Twin Beds

  2 Twin Beds

  90 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Free long-distance calls, safe, and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Free WiFi
  • Bedsheets provided
  • Soap

Guest Reviews

• jorge josue (10/5): - Me gusta porque esta cerca de la zona centro y de buenos lugares para ir a comer. Te puedes mover fácilmente en bici .
• Sandra (8/5): - La habitación es muy pequeña no tienes espacio para nada y el baño con mucho ongo de que no hay una limpieza adecuada.
• RICARDO (2/5): - Es un horror este hotel, tienen las tuberías podridas y te quedas sin agua, te dan 5 litros de agua en una cubeta para que te bañes y la administres. Además son mentirosos, te prometen dar solución y lo único que te dan son otros 5 litros de agua. Y la habitación no tiene lo que promete. Nunca volvería ahí ni porque me regalaran noches de cortesía. !!!!
• Mauricio (8/5): - Personal muy amable en recepcion
• EDWIN (8/5): - Es un lugar agradable, de tener la oportunidad de volver nos quedaríamos en ese hotel, el personal excelente.
• Gloria Alicia (8/5): - Muy bien
• Gabriela (8/5): - Super recomendable para llegar a descansar
• Lalo (6/5): - No estacionamiento
• Marisol (8/5): - Overall good and close to downtown
• Carlos (8/5): - For the price it's convenient, it's clean and was a quiet place.
• Teresa (8/5): - Muy buena opción para una noche, solo las camas muy duras.
• Claudia Elizabeth (10/5): - Hola muy buen hotel…para descansar….buen servicio…muy limpio….lo rekomiendo ampliamente …..
• Abigail del Carmen (10/5): Excelente - Me gusto mucho, excelente servicio, económico, céntrico y muy limpio
• Esther Erizbeth (8/5): - Excelente trato y muy bien la comida
• Antonio (8/5): - Todo muy bien muchas gracias. Muy conveniente para mi la locación del Hotel puesto que iba a unos asuntos personales a dos manzanas de ahí. El personal muy amable. El Hotel limpio. La cafetería/Rest también conveniente. Muchas gracias por sus atenciones y servicios
• ana julia (10/5): - Que sigan conservando esa calidad de limpieza. Su sanitario excelente sin manchas oscuras. Me encantó que la base de la cama no fuera cemento.
• Edgar (10/5): Fabolous - Excelente servicio y desayuno
• Juan (6/5): Toma nota - El hotel, NO se encuentra en la Av. Chapultepec, sino a unas 10 cuadras de ese lugar... en otra zona (algo fea). A las 11:59 a. m. en punto "me invitaron" a dejar la habitación del hotel... (no es agradable la invitación)
• Verified traveler (8/5): - The towel was not so clean, had stain on it. The bed was comfortable, the price was really good.
• Carlos (2/5): - Hotel located in the middle of an old neighborhood with only a convenient store available a few blocks away; did not feel safe at night in this area. Multiple taxi drivers had difficulty finding the hotel. Small coffee shop downstairs but both days I was there it was closed. On second day internet failed...Next day after check-in, my bank contacted me to tell me there was a fraud attempt against my credit card. While I can't say with certainty the hotel is responsible, here are the facts: 1) fraud attempt was made by someone in Mexico; 2) I had not used my credit card in Mexico for over a month; 3) the fraud attempt happened immediately the next morning after checking-in to this hotel...Needless to say, I will not be staying at this hotel again!
• ernesto (8/5): - Me tocó un cuarto pequeño, pero muy limpio y cómodo.
• Albino (8/5): - QTIEWNE UNA TERRAZA DONDE PUEDES TOMAR AIRE PUES QUE EL CABLE ESTUBO MAL ALÑ PRINCIPIO MY UN DIA LA ESTUFA NO FUNCIONO EL APAGADO
• Jesus (2/5): - Not to my standards …trash was left from other guest
• Jega (8/5): - Lugar muy agradable y cerca del centro La habitación que me tocó tenía una grieta por la ventana y los días de lluvia se filtraba el agua, también es excusado tenía mucho sarro en el depósito de agua, esto evitaba que se llenará y tenía que levantar la tapa para ayudar a que se llenara
• JOSE (2/5): - No me pude hospedar... me dijeron que no tenían disponible ningún tipo de habitación, que la "plataforma (Expedia)" tenía "problemas de sincronización" y que estaba haciendo sobreventas... tuve que buscar otro hotel para hospedarme... 👎
• Verified traveler (10/5): Evaluacion de Suites Chapultepec - Mi calificacion alta es de la habitacion que esta remodelada y tiene muy completo el servicio de toallas, jabones y otros. Me ayudó que cuente con elevador. La atencion del personal excelente. La planta baja del hotel no ayuda a sentirse cómodo, no parece un hotel, se ve descuidada.
• Manuel (2/5): - Sucii
• salvador (10/5): - Instalaciones, servicio, habitación y accesos muy convenientes y buenos
• LILIA (10/5): - La atención del personal, la limpieza y la ubicación
• Rubén (2/5): - No es lo que ofertan. Sábanas manchadas, no sé si sucias. Mal olor en la habitación. Sin jabón para las manos. Edificio descuidado.
• Raymundo (4/5): - This hotel was very disappointing. The bed was the most uncomfortable bed I’ve ever slept in. I think I need a chiropractor now. The room was dirty. The bed sheets were dirty and full of hair. Paint on the walls was peeling and it appeared to have mold. The bathroom was not clean and the walls had brown stains next to the toilet. The floor was even dirty. The TV did not work and the WIFI was either extremely slow or did not work. We gave up on trying to use it. The surrounding area was bad and unsafe. Homeless and drug users roaming around. The only good thing about this hotel is that the AC worked good.
• Victor (8/5): - Un buen lugar para descansar a buen precio
• Efrain Figueroa (6/5): - no cuentan con estacionamiento y el servicio de restaurant no tienen a la carta, solamente unas cuantas cosas, solicite factura y no quisieron darmela y la obtuviera en expedia y aqui en la pagina de expedia solamente encuentro recibo, no puedo facturar, mal esta pagina,no la recomiendo
• JC (6/5): - Muy buena atención y limpieza
• Verified traveler (8/5): Bueno. Cumple con lo necesario - Buen hotel. Cumple con las expectativas. Sencillo pero efectivo. Tranquilo para descansar. El personal es amable y escuchan las necesidades. Únicamente tienes que pedir la limpieza del la habitación, lo cual es bueno porque sabes cuándo entrarán a tu cuarto. La zona no es la mejor pero tampoco la peor. Esta céntrica y tiene avenidas cerca. La limpieza de las habitaciones podría mejorar. Cuando llegué había polvo en el piso.
• rodolfo (2/5): - Para nada nos gusto. está en un lugar apartado, y los lugares que ellos dicen que están cerca, están retirados
• Lena (8/5): Great Hotel for an amazing price! - The staff was very friendly and accommodating. The location was ok. Easy walking distance to a store and a few local food places. The bed wasn't very comfortable, very hard. There wasn't any WiFi which I found surprising for a hotel in a big city. The cable TV was great. Amazing hot water in the shower! The elevator was greatly appreciated. The whole room could do with a good scrub, the walls, doors and windows were all a little grungy, but nothing major.
• Verified traveler (4/5): INSATISFECHO - El trato fue muy amable, sin embargo no hicieron aseo de la habitación, no había agua para beber, no ponen jabón y shampoo más que a la llegada. Las fundas de las almohadas tenían cabellos🙃🙃🙃
• Cody (10/5): Nice stay. - I’ve stayed at this hotel many times. The rooms are clean and quiet. The staff is super friendly and helpful. I would definitely recommend it.
• Verified traveler (10/5): - Servicio ok, limpieza muy bie. Las instalaciones adecuadas al precio que pague, recomendable, el hotel tiene una buena ubicación.
• Matthew (10/5): Great place. Very nice staff - Nice place. Nice staff
• Lauro jr (6/5): Hotel Mal oloiente y sin Blancos de servicio - Unos de los detalles que me inconformo fue que la habitación holia mucho a drenaje y pensé que estuviera sucio el trapeador con el que hicieron la habitación pero no fue así ya que limpiaron de vuelta y seguía el aroma desagradable . Lo comenté a encargado y simplemente me dijo que se lo comentaría a propietario . No hacen la limpieza de habitaciones diaria que por normas Anti covit 19. Y otro detalle les pedí que si me podían cambiar las almohadas ya que están bastante usadas y deformes y me dijeron que lo sentían mucho pero son las únicas que ellos cuentan . En todo lo demás como atención del empleado de el día muy cortes y respetuoso , pero del hotel no creo volver a regresar .
• Jesús Salvador (10/5): Hotel - Estuvo bien el concepto, solo tenía algunos detalles, no se puede abrir la ventana, no entregan shampoo y crema, solo dejan jabón, pero en general esta bien
• Verified traveler (10/5): Buena experiencia - La habitación pequeña pero muy limpia y super cómoda. El servicio muy bien.
• Verified traveler (10/5): - Todo muy bien, proceso rápido y una estadía muy cómoda. Solo la persona que está en recepción necesita mejorar su trato al cliente. Es bastante serio.
• Andrea Cecilia (10/5): Estancia muy agradable - El personal y recepcionistas del hotel fueron muy amables en todo momento. Las suites están muy completas.
• Leonel (10/5): - Hotel is very clean and the staff is very friendly
• FranciscoMendoz (10/5): - que no tiene estacionamiento pudiendo hacer convenio con uno que justo esta al lado del hotel proporcionando mayor seguridad a los huéspedes en sus propiedades
• Verified traveler (2/5): mal administración - me salio una habitación que no estaba disponible la cual ya no se pudo cancelar y tuve que pagar por otra habitación mas cara, luego pido boleto para el estacionamiento y me dicen que no se necesita, llego al estacionamiento y no me dejan meter mi carro por que necesitaba el boleto, ademas entro a la habitación que me salio mas cara y no contaba con papel higiénico, en la regadera no salia agua caliente
• Verified traveler (10/5): - muy limpio todo solo el baño olía un poco mal nada mas
• Verified traveler (8/5): - Location is good. However zone is not so good area.
• Verified traveler (10/5): Excelente! - Extraordinario servicio, el unico problema es que cortan el agua caliente a la 1 de la mañana, la estancia, la ubicacion, la limpieza, todo excelente, si la estan pensando no lo duden, vayan a lo seguro.
• Verified traveler (4/5): - El olor de la habitación, mal olor como a mantequilla rancia. No sé si haya sido por el microondas que está en la habitación. El recepcionista excelente trato y atención.
• Luisa (10/5): Nice safe cozy place - Extremely nice. Place was super clean and safe. Location is close to markets and other places to see.
• Verified traveler (10/5): - todo excelente, el unco pero es la limpieza del baño de la cafeteria muy muy sucio con orin pegado en la taza en los alrededores
• Verified traveler (6/5): - En general la habitación está bien pero tienen un punto muy malo sobre el internet, yo necesitaba trabar con mi laptop y nunca pude con el internet del lugar, es pésimo es como si no tuvieran WIFI, siempre tuve que utilizar mis datos.
• Verified traveler (6/5): - It is a very small hotel, no secured parking lot, customer can only leave their car on the street. it is dangerous to leave the car on the street at the night.
• Dante (6/5): Rude receptionist - Too small of a room for two beads, not even a little fridge or microwave. Night receptionist not friendly at all sometimes even rude.
• William (6/5): OK for the price - Problems with hot water.
• Mike (8/5): - Murak makes a mean omelette. Good espresso drink comes with breakfast
• Ryan (8/5): - Very nice staff. Eclectic hotel. Bed was hard and pillows flat. Everything was clean. Cafe attached was cool.
• Francisco (10/5): Great value - Our stay was better than expected. The price point was perfect, the room was spotless clean and it was walking distance to the Centro, the cathedral and many other downtown sights. Zapopan and tlachepache were just a 15 to 30 minute Uber ride, depending on the traffic. Uber is easy and inexpensive to use. This hotel is highly recommended. Included a nice filling breakfast and the staff was extremely nice and helpful.
• Gabriela (6/5): Ok hotel for the price - Room is great for families since there's a kitchennette. The room was really cold, and despite turning on the heater, it never got warm. Breakfast was included, but it was really a voucher for a drink and breakfast item, like a muffin, at the cafeteria next door that's also run by the hotel staff. Food wasn't great.
• Verified traveler (4/5): PATHETIC amenities, no wi-fi, EXCELLENT Staff - I booked the hotel for good wi-fi, but it was PATHETIC. No signals. The owner's son came there and outright rejected my feedback on the wi-fi. The reception staff was EXCELLENT, as he provided me his personal phone for internet, due to which I could work. Their breakfast and small cafe is just awesome.
• Verified traveler (6/5): - Location is Close to downtown need to fix toilet they hardly flush
• Ana (8/5): - Mattress was extremely hard and pillows were too hard , very invonfortsble yo trlsx snd sleep Staff was super nice
• Verified traveler (8/5): Good and great deal !! - The staff was very helpful through it all. They help me over the phone w my reservation and the day of my check in the lady at front desk was extremely nice and knowledgeable of the city she gave us tips and information about where to eat and places to visit. The hotel it’s just within couple blocks from the city downtown.
• Dan (8/5): A pleasant four day stay at Suites Chapultepec - This was one of the better small hotels I stayed at during my trip to Guadalajara and Puerta Vallarta. The room was small, but clean and the service good. I especially enjoyed the friendly staff and assistance they gave me. The location was OK but a long walking distance from el Centro. Even so, busses run frequently and you ride for only 7 pesos (about $0.39 USD).
• Edith (10/5): Basic, clean and friendly - The staff was very sweet; they did speak a little English but seemed relieved I was fluent in Spanish. It’s not a luxury hotel but they do a good job with what they have, and it’s a great value for the price. Was very happy with the coffee shop downstairs and the many restaurants & farmacia just a few blocks away. The neighborhood looks rougher than it actually feels, it gets very quiet at night. I can understand if your main purpose was to sightsee, you might want to stay closer to the cathedral. But for me it worked out well to be an easy walk halfway between the cathedral area & Avenida Chapultepec. Uber drivers were plentiful once I developed blisters from all the walking. ;-)
• Emily (10/5): - The staff was very friendly and the hotel had everything we needed. We enjoyed the breakfast at the hotel cafe. If you don't mind walking, the hotel is between the historical area and Chapultepec, so you won't need a taxi to get to either.
• Jorge (10/5): Excellent Hotel. The best I've stayed in in Guada - Clean rooms. Exceptional service. Beyond exceptional. They actually remembered me from 2 years ago. Great place and awesome 24 hour food service.
• TERRY (10/5): very nice hotel close to everything - Hotel staff very friendly and helpful, they helped me check in for my departing flt the night before check out very good breakfast included
• Edward (10/5): An ideal location for a weekend trip! - The wife and I had a wonderful and exciting time staying at Suites Chapultepec, the staff (Arturo & Jonathan) were extremely helpful and courteous. They made our stay at the hotel easy and accommodating. The location of the hotel was ideal for us, half a mile away from the center of Guadalajara and half a mile away from Avenida Chapultepec for a night out on the town for those who enjoy the nightlife. You can always walk up to the rooftop and take in the views of the cathedral and other temples and historical buildings. Extremely pleased with the services and I cannot stop raving about the coffee that Suites Chapultepec offers its visitors at their adjoining coffee shop. Will definitely seek them out for our next trip into Guadalajara. Durak and staff are definitely worth it.
• John (8/5): Great deal for the price - Incredible price, clean and comfortable, non tourist section, real feel of urban Guadalajara
• Daniel (8/5): - Overall a good stay. Staff was great, little cafe attended has great coffee.
• Al (10/5): A great surprise - A really great little hotel in center is town, seems like a family run place. Super nice staff the room was small but very clean and comfortable. Everything seems new. On my first day wifi was not working in room, the owner called me personally and told me he would get on it. Next day wifi was working perfectly, amazing service and attention to detail. Secured parking lot is half a block away and hotel has a little coffee bar on the corner with great expresso and treats. Will definitely go back! Thank you.

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