Jannat Regency
Location: Aaly Tokombaev Street, 21/2, Bishkek, kg
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Wellness Centre and Gym
Jannat Regency Hotel boasts a wellness centre and gym, perfect for guests looking to unwind and stay active during their stay.
Delicious Dining Options
Indulge in a culinary journey at the hotel's restaurant, offering a mix of national and European dishes. Don't miss the buffet breakfast and unwind with a drink at the lobby bar.
Relaxation and Entertainment
Enjoy a range of massage services, unwind in the sauna, or let the little ones have a blast at the children's playground. The hotel ensures there's something for everyone to relax and have fun.
Experience comfort and luxury at Jannat Regency Hotel. Book now to enjoy a memorable stay with us.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Nightclub
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Sauna
- Packed lunches
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Concierge service
- Grocery deliveries
- Heated pool
- Baby safety gates
- Adult only
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Broadcast Live sport events
- ATM/banking
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Art gallery on site
- Wine release events
- Reception hall
- Japanese garden
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Guest education on local ecosystems and culture
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Executive Room
1 King Bed
495 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Bed sheets not available
-
Junior Suite
1 King Bed
431 sq feet
Layout - Bedroom and living room
Internet - Free WiFi 25+ Mbps
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Separate bedroom
- Bed sheets not available
-
Standard Double or Twin Room
1 King Bed
Soundproofed room
Internet - Free WiFi 25+ Mbps
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Bed sheets not available
-
Deluxe Room
1 King Bed
366 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Bed sheets not available
-
Executive Suite
This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite offers air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
-
Standard Double Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
-
Standard Single Room
This air-conditioned room comes with a flat-screen TV, safety deposit box and mini-bar. Free toiletries, slippers and a bathrobe are provided in a bathroom.
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
-
Standard Twin Room
This air-conditioned room comes with a flat-screen TV, safety deposit box and mini-bar. Free toiletries, slippers and a bathrobe are provided in a bathroom.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
-
Deluxe Double Room
This air-conditioned room comes with a flat-screen TV, safety deposit box and mini-bar. Free toiletries, slippers and a bathrobe are provided in a bathroom. It features extra space and better furniture.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
-
Presidential Suite
This spacious suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The suite's kitchenette, which has an electric kettle, is available for cooking and storing food. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a wardrobe. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
Guest Reviews
- Guest (4/5): - Only reception staff was friendly. restaurant closes at 9. No dinner after. Other staff were not good.
- Rogerio (1/5): -
- Clara Singapur (7/5): - The hotel is fine and the large swimming pool is wonderful,. It remains open until late and it is not too crowded. Not too centrally located but with good public transport connections. My only disappointment is that the hotel took a long time to answer my messages prior to arrival. Also, I would have loved to have a fridge in the room, or a microwave in the common area. Breakfast is offered in a different ballroom every morning...
- Elvira (1/5): - Убитые номера!!! Завтраки ужас! что покушали, что радио послушали. Не рекомендую этот отель.
- alsulami (6/5): - موقع الفندق ممتاز المنطقه نظيفه علما بعيد من وسط المدينة أنا معي سياره لا يفرق معي البعد النادي الصحي ممتاز المسبح ممتاز عموما المرافق تتوافق مع فندق خمسه نجوم الموظفين غير مؤهلين في التعامل مع الزوار آلسبب الغه وعدم تدريبهم في التعامل مع الزوار المفروض فندق خمسه نجوم جمع الموظفين يجيدون الغه الانجليزيه الكافية حق الفندق طلبت منهم قهوه قال الموظف المختص في صنع القهوه غير موجود اخاف اعمل لك قهوه ماتعجبك الموظفين جدد اعتقد هذا السبب الرئيسي
- Iskender (1/5): - Ужасная Администрация
- Ghulam (7/5): -
- Yuri (10/5): Хорошо - Хорошо Хорошо
- Sanjar (6/5): -
- Салидат (10/5): -
- bnicolay1989 (10/5): -
- Yuriy (10/5): -
- Artem (10/5): -
- Michal (8/5): -
- Finlandfryer (9/5): Comfortable accommodation in the south of Bishkek - Despite being outside the centre, the hotel is well-situated in the southern part of the city within walking distance of shops and restaurants. I really was impressed with the staff, who were extremely friendly and helpful. There was a very odd situation with the room cleaning staff - every day something wasn't quite right or missing. On two days I had to call down for towels, another day the tea/coffee wasn't replaced, one day I returned to find the cleaner's rubber gloves in the bathroom... there was no consistency. Slightly annoying, but nothing that wasn't put right immediately when I rang reception.
- Vladimir (7/5): Good -
- Khalit (10/5): Exceptional -
- Maksat (8/5): Was good - I liked room, it was spacious, nice view, good bed, breakfast was good, swimming pool is good Some small things were average: like stain on furniture, plastic slippers, smell in changing room, damaged bath handles, empty minibar, but overall we enjoyed our stay. Thank you to hotel staff!
- Dastan (3/5): Poor -
- Verified traveler (8/5): Tekrar Görüşmek Üzere - Otel temiz, personel ve şefleri gayet ilgili, müşteri ilişkilerinde güleryüzlü ve kibar. İş seyahatinde her türlü ihtiyacınızı eksiksiz karşılayabileceğiniz bir otel. Spa ve havuz tesislerini bizzat deneme şansım olmadı ama onlar da tertipli görünüyordu. Sorun aramak için çok fazla yüksek beklentilerde olmak lazım.
- Murad (8/5): Very good -
- Oleksandr (4/5): Avoid - This is not even a 3 start place. Terrible hotel with poor standards. I was staying at the hotels for three days and they didn’t even change towels. I asked to do it but the hotel management ignored my request. Breakfast with cold eggs, instant made coffee and spoiled food. No mini bar or coffee maker in the room
- Anandakumar (2/5): It is less than single star hotel - Room is spacious but no service at all Service
- Matt (9/5): Would have loved to stay for longer. -
- Mohsin (7/5): Good - Location is good. No live kitchen present. The room cleaning service is very slow. It took several reminders to get housekeeping services.
- Rahaf (5/5): Passable -
- Dias (10/5): Exceptional -
- Serhii (9/5): Superb -
- Dome (10/5): The hotel left a very positive impression. The stay was pleasant and comfortable. - The service at the hotel is at a high level, the staff is attentive and responsive. Overall the hotel met my expectations and I am happy to recommend it as a great place to stay.
- Bangoura (10/5): Exceptional - Great gym. Fantastic buffet breakfast. Rooms were spacious and clean. The staff was very helpful and quick to support me.
- Thanh-long (10/5): Exceptional - The executive room was amazing with a huge terrace
- Khaled (6/5): Pleasant - Location As it's representing a 5* Hotel , there was an issue with room, that doesn't match it's status. Need renovation/update.
- Melis (2/5): Very poor -
- Reza (3/5): I just cannot believe this is a 5 star hotel!! It should be 2 star no buffet even if you aske for water they charge £1. - Only the pool was good First of all the front desk staff was the problem, this hotel shouldn’t be a5 star hotel I think 3 star is fair There was not fridge after request one came back with empty fridge , nor iron , I requested to cleans my trousers and some shirt , they ruined the trousers and they wanted to charge me £22 for cleaning the 2 shirt and 1 pairs of trousers, When I complained he didn’t say anything and he wanted £22 for the service! I paid over £50 for the trousers and it was brand new first time been cleaned the ruined my trousers!
- Thuannd (6/5): Pleasant -
- Thuannd (6/5): Pleasant -
- Dmitry (1/5): Bad - Nothing The constant loud music every night right in front of the hotel! The facility is old and dirty The suite was dirty Awfully overpriced
- Shah (8/5): Very good - The food was really good and service was 24/7 Service and Room size
- Claire (6/5): Comfortable - Staff very friendly. Air con not working had to change rooms within half hour of arriving. No discount given for attending an event, cheaper to book on booking.com Refused access to the pool.
- Аиша (3/5): Poor -
- Канатбекович (10/5): Exceptional -
- Chef (2/5): Horrible stay - completly overpriced - Room was ok 200 usd for one room, at 7 am construction noises makes unable to sleep. Went to the reception and ask for a solution -the anwser was: there are no other rooms available. If you have a construction going on right next to a room dont sell it! - breakfast was horrible, everything cold and dry.
- Abdulsalam (5/5): The service was good and breakfast but only vocation so Fas far from center - Great breakfast Location
- Nikolay (8/5): Very good -
- Ilia (8/5): Very good -
- anuaro549 (10/5): Great hotel in upper part of Bishkek - Stayed in this hotel in December for a day. It's located in upper part if Bishkek, so no smoke is around and you can open windows wide open to enjoy fresh air. Super! Room was clean with all hygienic supplements, very friendly staff and nice food. Strongly recommend.
- Verified traveler (4/5): - The hotel is very nice. But the service from the staff was poor.
- DAN (10/5): Excellent stay - Everything was excellent (conditions, cleanliness, staff, food).
- amudha266401 (8/5): Very good hotel - Clean with ficilities and comfert. The room is very nice. The location is out of traffic. most of your needs is near by. staff is very freindly. you get help when you need it. Also the brekfast is excellent. Thanks
- gregsS8895MD (10/5): Nice hotel, great service - The hotel was very nice and easy to get around. Nice gym, I didn't try the sauna. Room decor was nice, bed was comfortable, the chairs were out dated, recovered and uncomfortable. There were a few problems. The toilet seat was poorly attached, and I could not cool off the room with the AC system, I had to open the window, and this was not an issue until I found I was above the smoking area. The staff and service were amazing, anything I needed, or asked for, they delivered. The breakfast in the mornings were very good, lots of food, almost too much, as they pretty much brought me everything on the menu. WiFi was good, always available and good speeds. I do not speak Kyrgyz or Russian, but they always spoke to me in English, which was very helpful as my translator was not staying at the hotel. Upon check out, they sent me off with a boxed lunch for my trip to the airport, which I really appreciated.
- sallyannet2014 (6/5): First impressions were good.... - Beautiful foyer promised more than was actually delivered. Good size room with large comfortable bed, small bathroom but well set out with shower only. TV, fridge, desk and chair, lounge chair. There was an in room safe that was quite small and not secured in the wardrobe. The safe had flat batteries which I asked to have changed, a young man came to look and never come back, so as far as I know the safe is still unlockable. The room was very hot when we arrived, we set the air conditioning to 22c but the room became hotter (34c), we went to see reception about our faulty air conditioner only to be told that because it had been cold the other night all the heating had been turned on and you couldn't individually set the temperature. The only option was to open the window, which had no insect screen. Breakfast was a lot of pasty items but you could have your eggs made to order. We had dinner in the resturant to the left of the reception area, the meal and service were very good. Would try a different hotel if I was to return.
- claudiac67 (8/5): Pleasant and bright - I stayed for one night at the Jannat regency Hotel in Bishkek. The hotel is not in the central part of the city. It is, however, pleasant and bright, with a lot of marbles in common areas. Rooms are nice, clean and comfortable, with all amenities. They are brightly lit. Two bottles of complimentary water are offered. I did not have breakfast as I had to leave very early to catch a plane so I cannot comment on it. However, I was given a breakfast basked, which was reasonable. Staff is nice and speaks good English. Wi-Fi is free and works in the rooms and in the reception area. A good experience.
- Rossco90 (10/5): An excellent hotel with excellent staff - The Jannat hotel is an excellent hotel. The staff are friendly and helpful and the service level was always excellent. Our room was very large and well fitted out. The bed was a delight, not a common experience in this part of the world. Would thoroughly recommend this hotel.
- LouiseStoddard (10/5): First rate staff and facilities! - I stayed at the Jannat Hotel in Bishkek for a week in August 2019 as part of a team organizing a 3 day international conference for over 50 participants arriving from around the world. On the first day of the conference we unexpectedly had to find a new conference venue at very short notice. The hotel and its staff offered us use of their premises, which involved converting a number of different spaces in the hotel into conference meeting rooms. Staff even emptied out their office space for us to use. Converting these rooms involved multiple staff working through the night, enabling a smooth and calm transition for our event. I could not recommend this hotel more highly, the level of professionalism we experienced was exceptional. Staff were very attentive to a number of very specific needs of our group, the food was excellent and vegetarians were well catered for. The rooms at the hotel were large, clean and very comfortable. Participants at our event also enjoyed use of the swimming pool, gym and spa and the hotel assisted with arranging taxis' for tours and airport transfers, even providing a packed breakfast for those catching early morning flights. It is without hesitation that I would stay at the Jannat Hotel again and wish to extend our many thanks to all the staff who helped us overcome a number of challenges seamlessly.
- mhinzo569501 (4/5): One night stay - My wife and I stayed at Jannat Regency Hotel to attend a wedding party there in the hotel. Check in is at 2:00 PM. We arrived at 12:00 PM to get ready for the wedding party. The room was ready, however the clerk wanted to charge us half the room rate to get the room 2 hours early. So we had to wait till 2pm to get in the room. We were late for the pre wedding part because of this delay. The iron in the room was terrible and leaked water all over my wife new brides maid dress. The safe int the room did not work. At the pre wedding party the Champaign was served at room temperature. We will never stay at this hotel again.
- Real1961 (2/5): Surely not a 4 star Hotel - A disappointing experience we had during our only one night stay (Moved to another Hotel). Room was old style, smelled of smoke despite a Big sign of a 100$ fine if you smoke in the room. Noisy A/C, Bath room cleaning was not done properly (see attached photo how towel and toilet accessories was found). We checked in early in the morning paid 205$ for the room (Booking.com was only 160$) The 205$ this was covering for early Checkin. Receipt was received with the check out date next day at 12am. Then 4 hours later receptionist kept calling our room (Was sleeping after a long night-flight) asking to pay more as we checked in early. Too keep this story short my best advice is there are lots of much better, newer, and cheaper hotels in Bishkek than the “4 Star” JANNET REGENCY HOTEL.
- LondonWolfeee (8/5): THE BEST IN BISHKEK, THERE IS..... - Very surprisingly high standard operated private hotel. Great breakfast buffet and staff attendance is top. Especially, Ms. Guzal appeared to be a very effective manager. Unfortunately checking into 311 suite at US$600.00 per night in the very late afternoon, housekeeping left two filled cup of teas, old water and tea bags!? In our other suite, 411, at 21.00 hours in the same evening we entered to find the suite has not been serviced from the last guest. Otherwise a very clean hotel with a large outdoor pool, which needs a little more theming to appear inviting, more flowers, sun beds, plants, tables, etc......
- Ivan_002_10 (8/5): One of the best in Bishkek - Hotel is located far from the city center, so you definitely need a car to reach downtown.Hotel itself is big and modern. Rooms are large as well, bright and clean. Selection of TV channels is excellent, breakfast is good, nothing special. Staff is very friendly and useful. Si, highly recommended!
- peter_kgr1969 (8/5): Good stay - Nice hotel, a bit far from city center but clean and comfortable. Transportation is cheap and reliable. Prices are extremely cheap. Especially for westerners. Room was clean. Internet was not fast but just OK (could be much better compared to US standards but this is how things are in this country). The people are extremely friendly and helpful.
- Roving699431 (2/5): Terrible service - We stay three nights 25 to 28.8.18 (check out) and the whole service was terrible: they did not clean the room, no towels, no soap, shampoo... I have to complain every late afternoon to reception to pick up, at least the garbages! Saturday evening there was also two open-air weddings with a lot of music and noise. Two or three persons to service for (pure) breakfast.
- daryls640 (10/5): Here for a wedding and thoroughly impressed - Everything was masterfully handled by the hotel from the food to the setup and the facilities made available to us. Excellent location and staffing with some wonderful photographers to hand also. A little expensive for the rooms but the service justifies it.
- rkkhandelwal54 (10/5): Comfortable stay with good service - It was a pleasant stay at Jannat Regency during our visit right from the reception. The staff is very courteous. Rooms are large and well laid out. It has all the amenities one can expect with conference rooms and area to hold functions. The morning breakfast spread catered to all tastes.
- AidaBeirut (10/5): Conference in Bishkek - Stayed at Jannat Regency Hotel from May 2-8, 2018. All staff are helpful, whether at the reception, restaurants etc. I had a big room (312) with a terrace. At the reception they were very helpful in getting us taxis, changing money, giving directions.
- Zubaidullo (10/5): Excellent stay at Jannat (means 'Paradise') Regency Hotel in the land of great Manas! - I stayed at the Jannat Regency Hotel only for two nights. It was a business trip attending a large international event there. 'Jannat' is originally an Arabic word, which means 'Paradise'. I think this name for this hotel is suitable. Although I was very busy wish my event, I had a pleasant stay. The reception staff were nice and helpful. Especially, Ms. Benazir was a master of her work. Actually, 'Benazir' is originally a Persian word, which means 'Unique'. According to my quick observation during my short stay, the Jannat Regency Hotel was full of such unique staffs. The Guest Relations staff Ms. Baktygul Kaiypova is a nice, friendly and professional of her work. She excellently performed her job and showed care for the guests, whether on her working desk, dining hall etc. My room was clean and well-organized. Food was amazing. Overall, my short stay was pleasant and unforgettable. If I have a chance to visit Bishkek again, definitely my choice of stay is Jannat Regency Hotel. Rahmat!
- ninachachu (8/5): Good service during a conference - I stayed at the Jannat Regency Hotel with colleagues attending a nearby conference in Bishkek. There was no problem in checking early (at 04.30), and the twin room offered all the necessary facilities. Reception staff were all uniformly helpful - whether on places to go, getting taxis, changing money, etc. For those of us checking out really early (03.00) there was a huge packed breakfast snack. The buffet breakfast was also good. Definitely recommended.
- Nikolai (8/5): Отличный отель - Отличный отель. Обслуживание на высшем уровне. Одна проблема - далеко от центра
- Christopher (2/5): not a 5 star hotel at all - first of all ,this was not a 5 star hotel ,in the UK it would only be 2 star at the most. over priced at 210 US dollars a night. The room was not ready ,even though we informed them we would arrive early in the morning on Saturday , after booking room to start on Friday .The room was still not ready. The room itself very basic, no milk for coffee or tea. no safe in room ,which arrived when I requested it ,but could be picked up and moved so worthless. then at night there were terrible smells from the bathroom so we had to be moved to another room. facilities poor and not as advertised. avoid this over priced hotel . To get a taxi from hotel you had to wait at least 10 minutes. On one occasion we had breakfast in bed delivered but when food arrived it was only made for one person not the two of us. One positive thing was the staff were nice people and friendly but are not given a good hotel to work with but do their best. so overall -hugely disappointing , severely over priced, and definitely not a 5 star hotel. Will never stay there again as a result of this experience ,but as my partner lives in Bishkek I will find better ,cheaper hotels to stay at.
- janet (6/5): Nice facilities and very helpful staff - The room had a few problems but the staff was very helpful and took care of them right away.
- Verified traveler (6/5): Jannat Regency - During my stay JANNAT HOTEL is under renovation I stayed at 6th floor But in bath room, water pressure so weak, thus it was very inconvenientb to take shower. Except this everything was good
- Jason (8/5): Good hotel, but needs some work - The Jannat Regency is a wonderful hotel located in southeastern Bishkek. Although it has a wonderful exterior, the interior has a few issues. Check-In - 2/5 Check-in was difficult. Had the wrong room key type, broken electronic lock (happened twice more during my stay), room wasn't cleaned from the previous occupant, and had no key for the power (you have to put a key card in a slot to have power in the room). The friendly concierge made that experience bearable. Management - 5/5 The manager was always helpful, friendly, and answered all my questions. She was truly the brightest part of the stay. Staff - 5/5 The staff are friendly, helpful, and most can speak decent English. They were always ready to assist me whenever I was in need. Housekeeping - 2/5 Staff sometimes enters the room without knocking and sometimes barely cleans. I think the sheets were changed once during my stay, and I don't think the top cover was changed at all. Most times, cleaning staff did not arrive until after 3:00 PM. Room - 3/5 Comfy bed and nice design, but wireless is spotty. TV reception also cut in and out all the time. I had to reset the cable box to get it to work again, but only from anywhere between 2 minutes and 2 hours. Check-Out - 5/5 Just had to drop off my key card, say my room, and the hotel had already arranged for a shuttle to take me and another group to the airport. Amenities - 3/5 Great breakfast buffet. Need clearer location directions for in-house amenities.
- JayR (10/5): Great hotel for married couple - Great stay the staff was great always wanting to help me and my wife with any information we needed about the area. Food was great, breakfast was the best but the eggs were a bit overcooked i guess they do not know how to cook over medium everything was hard fried LOL! Room was very clean was there for a week and never had any troubles with the cleaning crew. Had a great view of the country from the balcony viewing the mountains what a site. Security was great felt very safe. The price was a bit high for a country that almost everything was so cheap. Only flaw i saw was there was construction behind the building kinda of a eye soar. Took many pictures of the area wish i could share them but files are so big sorry for not posting them.
- Sam (8/5): Great hotel, just a little out of town - The service, cleanliness and facilities of this hotel were all first class. The cuisine from the kitchen was excellent, it is a shame that no-one but me seemed to dine there. It is true that some of the breakfast dishes were a little far from Western tastes, but there was plenty of choice, so you could always find something to suit. The only drawback is that it is a 15-20 minute taxi-ride to the town centre. Reception are always happy to call you a taxi and advise you of the cost in advance. The view of the snow clad mountains at the edge of town was just a bonus.
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