Santefe Hotel

Location: Muhsine Hatun Mah. Ciftegelinler Cad. No:21 Kumkapı, Istanbul, tr

Star Rating: 8.6 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 01:00 PM - 11:30 PM

Check-out: 12:30 PM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Currency exchange
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Superior Triple Room

  1 Double Bed and 1 Twin Bed

  269 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV with satellite channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Desk, safe, and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Hardwood flooring in room

  Non-Smoking

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Free WiFi
  • Down comforter
  • Pillow menu
  • Bedsheets provided
  • Soap

• Economic Double Room Basement floor

  1 Double Bed

  151 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV with satellite channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe, phone, and iron/ironing board (on request)

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Hardwood flooring in room

  Smoking And Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Free WiFi
  • Down comforter
  • Pillow menu
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Soap

• Double Room

  This double room features a bathrobe, free WiFi, air conditioning and mini-bar.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher

• Economy Double Room

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

• Triple Room

  This triple room has a balcony, free WiFi, electric kettle and satellite TV.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher

• Twin Room

  This twin room has a mini-bar, free WiFi, electric kettle and air conditioning.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Wafaa (10/5): Super👍 - Tout était bien ,les personnels très gentils,quartier animé, proche de tous les monuments,bien desservi. Pour le prix, c'etait très bien. Merci
• Cristian (8/5): -
• Daniela (4/5): - Zona și prețul=acceptabile Cameră minusculă Iluminatul în cameră și baie erau ca și inexistente Chiuveta imposibil de mică O singură cartelă Wifi era dar nu era,aproape niciodată nu mergea Aerul condiționat funcționa doar pe o temperatură ambientală Era doar o priză pentru uz și una pentru frigider
• Abdelaziz (10/5): Hôtel propre et personnels au top et proche de tout. - Le personnel Rien à dire
• Abdelaziz (10/5): Superbe et merci aux personnels de nuit et de jour. - Le personnel et la proximité de tout Rien à dire
• alejandro (10/5): Muy buena ubicación cerca de todo restaurantes, sitios turísticos, en general todo👍🏻👍🏻👍🏻 - Muy buenas instalaciones Todo fue muy bueno
• marnia (7/5): Magnifique ville - L’emplacement, les 2 gérants de l’hôtel. Le ménage n’a pas été fait durant les 6 jours c’est dommage
• 2KDrip (10/5): Really nice place to stay. The hotel is in a great location, and the staff are very friendly and always willing to help; -
• LUIS (8/5): Bueno - Recepcionista muy atento y amable se encargó de gestionar nuestro transporte ida y vuelta al aeropuerto, cada vez que necesitábamos algo lo cumplía. Olor a humedad en el baño
• Rosita (8/5): -
• Zorica (10/5): - Perfect location near everything
• Belal (8/5): -
• Karina.Sh (10/5): Чудовий готель - Чудовий готель близько до всіх туристичних пам'яток. Неймовірно приємний персонал готелю. Чистий номер, чиста постільна білизна і рушники, гаряча вода в душі. Сніданок шикарний, але доводилось ходити за ним в інший готель. Маленький номер, але нам на двох було достатньо.
• Douglas (6/5): - The staff were generally helpful, and the accommodation was affordable. The room was on level -1 with a view of a wall. It was a bit small, but you get what you pay for, and I knew that. The staff provided a transfer when I asked, and they sent a photo of the car that picked us up at the airport, which was all good. On the way back to the airport, a completely different car showed up than what we agreed on, and when I complained, the hotel said, "The VIP car was only for pickup; the way back was a normal taxi, otherwise they couldn't make any profit." None of this was clear from the start. I feel misled, so if you're thinking about buying a transfer with them, just be aware.
• Ibrahimov (10/5): Qiymetine gore Yaxsidi getmeye deyer. - Tesis sahibi Yigit bey cox yaxsi idi her seyde komeklik eledi. Beyazit t1 stansiyasina 10-15 deyqelik yoldadir. Umumi yaxsi idi. Her sey qaydasinda idi
• Fabian Georg (10/5): -
• Marin (10/5): - Zona și camera etaj 1 0
• Serena (8/5): Foarte placut , aproape de Grand Bazar - Am avut un sejur foarte plăcut de 6 nopți la acest hotel. Camera a fost curată și confortabilă, iar raportul calitate-preț a fost foarte bun. Un mic inconvenient a fost faptul că dulapul din cameră este destul de mic, iar hainele trebuie organizate mai atent pentru a încăpea. De asemenea, este important de știut că serviciul de curățenie nu se face automat zilnic – trebuie anunțat la recepție, iar personalul vine ulterior să facă curat , însă acest aspect oferă flexibilitatea de a alege momentul potrivit pentru curățenie .. deci poate nu fii nu neaparat ceva neplacut
• Serena (8/5): -
• Fethi (10/5): Very good hotel -
• mousiadou (9/5): - The receptionist was very helpful and polite. Although we booked the cheapest room, they let us move to a much better room , free of extra charge! The location is good, near all the sights.
• Vaska (10/5): - Location and staff. I forgot my baby blanket, pillow and my digital watch. The staff was friendly enough to find it and send it back through a friend
• Shah Alam (8/5): - The location is superb. Main attractions, good dining and transportation are pretty close. Hotel staff is pretty helpfull and smiley.
• CATALIN (10/5): Aproape de atracții turistice - Super good Super
• yehui (9/5): 高性价比 - 地理位置是最好的，靠近地铁站，离大巴扎走路几分钟就到。周边吃的也很丰富。酒店服务非常好。 没有
• Agita (10/5): -
• Agita (10/5): -
• Teodora (6/5): It was okay - The location was perfect and the staff was friendly. There were different types of shops nearby and good restaurants as well. There was an elevator. We expected small rooms but not that small. The water in the bathroom was burning hot or freezing cold. There was no cold water in the sink, only hot water. There was only one charging socket in the room. It wasn`t the cleanest room I've been to. The beds were short.
• Agita (10/5): -
• Petra (4/5): - Dobrá poloha hotelu. Pokoj byl při našem příjezdu uklizen a povlečení bylo čisté. Pokoje jsou mnohem menší než se zdají na fotografiích. Postel je pro průměrného člověka příliš krátká (max 180cm na délku). Nefungující venitátor v koupelně/záchodě očividně již dělší dobu, protože strop v koupelně byl celý pokryt plísní, která se již začala objevovat i na stropě v samotném pokoji. Dveře do koupelny šly otevřít jen za použití velké síly, prkýnko na záchodě uvolněné. Za 4 noci nepřišla ani jednou hotelová služba (žádná výměna ručníků, úklid, doplnění toaletních potřeb- nic), když nám došel toaletní papír, tak jsme si o něj řekli na recepci a pan recepční nám podal půlku rozpoužívaného toaletního papíru..WIFI fungovala nespolehlivě.
• Andreea (8/5): -
• Алена (7/5): - Расположение очень хорошее. Персонал вежливый. Плохо ловил интернет!
• Dekov (7/5): -
• mariel (6/5): Bien - Bien ubicada. Instalaciones bien para la hoteleros de Estambul. El aire acondicionado no andaba , tuve que pedir que me limpien la habitación y lo hicieron , pero por arriba. Faltaba ventilar la habitaciones
• Anuki (10/5): -
• Oliviera (10/5): Loved the stay - The property was very budget-friendly and conveniently located near major attractions such as the Grand Bazaar, Blue Mosque, and Hagia Sophia. There were also plenty of restaurants nearby. It’s an excellent choice for anyone looking for affordable and comfortable accommodation.The owners were very good and friendly . Everything good
• Zachariasz (7/5): -
• Katerina Zissi (7/5): -
• Jonatan (1/5): No os hospedéis aquí - Nada Olía muy mal, tenía humedad y bichos
• Elena (8/5): Хорошее впечатление, вернёмся ещё - Очень доброжелательный персонал, наши просьбы выполнялись очень быстро, помогли с трансфером в аэропорт. В гостинице есть лифт. Нам был предоставлен номер с лучшими удобствами, чем было оплачено, более широкая кровать, размер номера тоже больше. Персонал говорит на русском, английском и турецком языках. Расположение в пешей доступности от туристических мест
• alin marius (10/5): -
• Alisher (10/5): Хороший отель. Чисто, уютно, персонал вежливый. Удобное расположение. Всё понравилось -
• Bela (10/5): -
• Ahmet (10/5): - Everthing is ok 👌 Stuff very kind and friendly always smiling We felt like we re at home . Price is amazing affordable due to we afraid because cheap but totally was good Clean rooms, nice stuff and any time they ready to help anything you need Everthing was good
• Ahmet (10/5): - Staff was very helpful and always smiling, room clean, more than value of money also location is amazing , grandbazar 10 minutes by walk, hagıa Sofia, blue mosque, tookapı palace all nearby, metro tramvay also very close to hotel Everthing was perfect Thank you Sante Fe team For this price, this service, and not liking something... that would be very shameful.
• Mirela (5/5): Nu recomand. - Locația este la 5 minute de bazar. Mirosul din camere, în baie era igrasie pe tavan.
• Cecilia (5/5): very convenient and enjoyable. - The apartment has a very good location, close to main attractions and with easy access to public transportation. It made our stay very convenient and enjoyable. non private parcking
• Tamara (2/5): Disaster - 24h open doors Everything,it smell bad and dirty,everything was broken,showerhead was broken,water everywere,toilet dirty,you cannot wash even hands in sink( too small) window that doesnt close with view ( 30cm from window) big wall,no light in room at all.Broken handle and lock also..Disaster of hotel
• VASILEIOS (8/5): -
• Priscilla Uwoze (9/5): My stay at the hotel was good. My family and I will definitely visit again and lodge in the same hot - Location is great just about 10 to 12 minutes to the city centre. I love the market surrounding and people. I like everything about the hotel and staffs . I will gladly recommend.
• Marjan (8/5): - The location was fantastic! It was conveniently close to historical sites and public transportation. The hotel manager and staff were incredibly kind and supportive. I needed accommodations for our first day due to a flight delay, and they were very helpful, assuring me that everything would be taken care of.
• Roman (10/5): -
• benjamin (1/5): One of the worst hotels I have stayed in - I did not like anything Reception did not speak English. Was put on the 6th floor and lift not working and I am disabled. No lights on the narrow, step stairs so pitch black. All the hotel fire doors were propped open with furniture. The room was only just wide enough to fit a small double bed. Tpilet not clena and had been used. One of the worst hotels I have ever stayed in. I left a review before and then property whats app me asking to take it down as hisbboss will sake him and he will refund, gave me a big sob story. Seems to have been all lies. Avoid
• Hernán Andrés (9/5): Excelente ubicación - Es muy central, caminando puedes llegar a la mezquita azul, a la mezquita Santa Sofía, Basílica Cisterna, Palacio de Topkapi en menos de 20 minutos… todo es súper cerca menos el aeropuerto de Sabiha, aunque ten en cuenta que solo harás este recorrido cuando llegues y cuando te vayas de Estambul. La atención de un trabajador ruso fue estupenda, nos orientó mucho y se tomó el trabajo de traducirnos todo ! Solo el ascensor, es muy pequeño.
• Mirel (1/5): -
• Ekaterina (5/5): -
• Muhammad (9/5): -
• Florica Ion (10/5): - Personalul foarte amabil. Mobilierul , adaptat spațiului mic. Curățenia Poziția hotelului.
• Milan (10/5): - Imali smo sce sto n je potrebno
• Manuel (6/5): - La atención muy amable. Nos cambiaron de habitación cuando lo solicitamos, por una mas amplia y sin costo. El hotel es muy pequeño, habitaciones un poco incómodas para dos. Se recomienda para estancias individuales.
• Lekić (4/5): The receptionist is great, the communication before arrival is great and the price is very affordable but it’s not clean - The receptionist was great and always in the good mood Rooms are very small, bed is short and there is no space in the room for two people, for one it would be fine but not for two grown adults. The strange, bad smell is in the bathroom. My hair still has strange smell because of water in the hotel (I know that the quality of water in Türkiye isn’t great but in the March this year I stayed in other hotel and I didn’t have this problem with the hair, also the clothes and everything which was in the room now have strange smell even if we didn’t wear it). We were there 6 nights and they didn’t clean our room not even once. We had to buy toilet paper and there was only one small trash can in the bathroom which was full and never emptied. Also the toilet has really small sink which is hard to use without spilling water everywhere, so we brushed our teeth in the shower cabin…
• Shahmeer (8/5): -
• DINU-DOBRE (8/5): -
• hamit (8/5): - Location was good
• Jordaan (9/5): Value for money! - Very friendly and helpful manager. He made sure everything was in place and made good suggestions! We loved our stay, no complaints.
• Anar (7/5): -
• Jose Carlos (1/5): Se rieron en mi cara - Nada porque no se correspondía conmigo n las imágenes que había visto… Todo, empezando por el olor a humedad que tenía el hotel. teníamos dos habitaciones y nos dieron una al lado de recepción diciendo que al día siguiente nos cambiaban, y pregunté al día siguiente y me dijeron que no que me cambiaban al día siguiente, vamos que se estaban riendo en mi cara. El cambio de habitación era porque no tenía caja fuerte y por el ruido que generaba la gente en recepción cuando hacía check out a las 6 d la mañana que no pegamos ojo el toda la noche. Al día siguiente como no nos cambiaron la habitación buscamos otro hotel y nos fuimos. Al lado de la plaza taksim que es un barrio mucho más limpio y con más movimiento, si vais a Estambul recomiendo esta zona mejor.
• Paula Elizabeth (5/5): No tan bueno - El personal era amable La habitación era en un sótano donde no entraba luz. el baño estaba mal diseñado directamente y la ducha estaba rota salía mal. No nos gustó, parecía mucho más lindo por fotos que lo que verdaderamente fue.
• VarkDavor (10/5): -
• Beatrice Elena (8/5): -
• Francesca (8/5): - Il personale molto accogliente e gentile e la posizione ottimo come il prezzo
• Andrea (7/5): -
• Roxana (10/5): -
• ANTONIOS (10/5): Money of value - Πεντακάθαρα και το προσωπικό ευγενέστατο. Η καλύτερη σχέση τιμής και παροχών! Όλα μια χαρά
• Gabriela (10/5): volveria 100% - No probe el desayuno. Excelente ubicacion y Yiit 10de 10 el mejor. gracias que el desayuno estuviera en otro hotel
• Connor (5/5): Convenient location. Excellent price. - The property location was great. And the booking was easy, and the owners would text us some info for ideas to do around the city. The room was quite run down, wallpaper feeling from the walls. And the bathroom door was a bit broken.
• Reni (4/5): - A személyzet nagyon kedves volt. 😊 Dohos volt a fal a fürdőszobában, nagy volt az utcazaj és nem úgy nézett ki a szoba, mint a képeken. Kisebb volt és kevésbé tiszta.
• Ajbara (9/5): - Bien Bien
• mohamed (10/5): Propre et calme, la gentilles des personnels - Le personnel Rien
• Ahmet (10/5): -
• ATHANASIOS (2/5): - Only the staff was pleasant Small, dirty rooms .nothing close to the photos or the reviews
• Куралай (1/5): -
• Lukasz (10/5): -
• Magomed (7/5): -
• Kuanysh (10/5): Nice - I had a very pleasant stay at this hotel. The room was clean and comfortable, and the overall atmosphere was relaxing. The staff were friendly, especially Yigit abi, professional, and always ready to help with anything I needed. Great service and good value for money. I’d definitely stay here again!
• Aymeric (6/5): - Le personnel est sympathique. Le linge de maison est propre. Chambre très petite et trop bruyante car trop proche de la réception. La vue de la fenêtre donnant sur un mur. Accès à la terrasse dangereux car il y a un trou béant dans l'escalier. Terrasse dangereuse et non équipée.
• Stefan (10/5): -
• Александр (9/5): -
• Daniel (9/5): - Atención del personal.... conserge edpecialmente Todo ok
• Gabriela (10/5): -
• MUNWAR (10/5): - Everything is great lovely help full staff
• stephany (9/5): - Cerca a todo, el personal es muy amable me Dejaron hacer el check in antes de la hora lo cual agradecí mucho El Ascensor es muy pequeño y las habitaciones también para personas muy altas este tipo de hotel sería algo incómodo pero en general la Estancia fue muy buena para mí
• nahida (8/5): A refaire - L'emplacement de l'hôtel à 8 minutes à pied de la grande avenue et au pied du tramway. Le personnel très sympathique et était à l'écoute de toutes mes demandes. Le responsable c'est occupé de mon transfert à l'aller et retour de l'aéroport SAW. Et nous a proposé une croisière sur le Bosphore avec le transfert à très bon prix. Hôtel dans un quartier donc bcp de passage et de bruit dans la rue. La chambre était un peu petite pour 4 personnes mais dans l'ensemble tout c'est bien passé
• Miroslav (10/5): Hotel on a good location with perfect servise by Mr. Yiğit - thank you - This hotel is located on a good place and Mr. Yiğit gives excellent service, as he speaks perfect English (beside other language skills) he could help us with airport transportation, he also helped to do some changes on airtickets, and gave us a lot of turist advices for Istanbul. Thank you and see you some day. Picture taken from 7th floor - terrace
• Fati Alid (9/5): - Всё хорошо ❤️ Персонал супер!
• Jérémy (1/5): -
• Deniz (5/5): odamiz berbatti - Kahvaltı güzeldi. Ses sorunu yoktu. Temizlik 0 idi, odalarin kalitesi cok kötüydü. Banyo ise igrencti. kapilar kilitle kapanmiyordu.
• Tuba (10/5): - Merhaba, Recep bey desteğiyle sorunsuz konaklama yaşadık. Otelin konumu iyi ulaşım açısından sorun yaşamazsınız. Tekrar görüşmek dileğiyle..
• Marinela (10/5): -
• Aleksei (8/5): Хороший отель в хорошем месте Стамбула. Немного тесновато, зато есть лифт. -

Photos