Metro Grand Hotel
Location: 540, Poonamalle High Road, Arumbakkam, Chennai, Tamil Nadu, 600106, Chennai, IN
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Amenities
Experience a seamless stay with wireless internet access and tour/ticket assistance. Indulge in room service during limited hours and unwind at the bar/lounge.
Featured Amenities
Enjoy complimentary newspapers, dry cleaning/laundry services, and a 24-hour front desk. Host events effortlessly with a conference center and meeting rooms.
Cozy Guestrooms
Relax in one of 27 rooms with flat-screen TVs and complimentary Wi-Fi. Stay entertained with satellite programming and refresh in the modern bathrooms.
With a prime location in Arumbakkam, Metro Grand Hotel offers easy access to Chennai's top attractions. Book your stay now to experience comfort and convenience.
Important Information
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Policies
Check-in: 12:00 PM - anytime
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- 24-hour front desk
- Luggage storage
- Free newspapers in lobby
- Meeting rooms
- Tours/ticket assistance
- Conference center
- Free self parking
- Free valet parking
Rooms Available
-
Deluxe Double or Twin Room
1 Queen Bed OR 2 Twin Beds
300 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, room service (limited hours), free bottled water, and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Smoking and Non-Smoking
-
Suite
1 Queen Bed
350 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Smoking and Non-Smoking
-
Deluxe Double or Twin Room
1 Queen Bed OR 2 Twin Beds
300 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Smoking and Non-Smoking
-
Suite
1 Queen Bed
350 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Separate bedroom
- Smoking and Non-Smoking
Guest Reviews
- Durgesh (1/5): -
- Chetanrs (4/5): Needs an improvement. - The hotel is at walk-able distance from Central Bus stand and metro but the facilities and hygiene is zero. You are welcomed with cockroaches to the room and a broken drain in the was basin. There was no hot water available when being asked the staff had no answer. Basic toiletries like dental kit was missing however soap and shampoo was provided. I would say Hotel was not up to the mark what they have marketed as a 3 star property.
- Sumesh (5/5): - Good furnished room Cleanliness is not good. Took more money also.
- Udhayakumar (9/5): Superb -
- Devan (8/5): Very good - Give bath room utility Normal
- Mohan (3/5): Poor -
- Sridhar (6/5): Pleasant -
- Ramachandran (8/5): - Good environment
- Sivakumar (5/5): Passable - Very good staff. Thank you Okay ,but need so much Informant with room.Thanks.
- Keshavan (7/5): Good - No restaurant available
- Disuang (8/5): Very good -
- Vijay (3/5): Poor -
- Vignesh (10/5): Exceptional - It’s very piecefulmlike staying Outside hotel locations
- RAVI (2/5): - Hotel is very poorly maintained and dirty. Do not recommend to anyone.
- Tamilarasan (5/5): Passable -
- .m (1/5): Bad -
- Meherabuzzaman (7/5): Good -
- Rajeev (1/5): Bad - Room was spacious. Frequent breakdown of AC, TV, Phone and dirty water supply in wash room. Un reasonable charge for laundry.
- Rajesh (7/5): Very less staff and more clnliness required - Ok Cleanliness
- Shiva (4/5): Disappointing -
- Yugentraan (2/5): not recommended - nothing, absolutely nothing service is -1000
- Gautam (5/5): not worth the money - nothing everything
- Jithesh (1/5): Bad -
- Anonymous (2/5): Very poor -
- Swetha (8/5): Very good -
- Kandhavel (2/5): - Initially the checkout time said 24 hrs now they are asking to checkout in 13 hrs which is unacceptable
- Desouza (1/5): Bad - Worst experience huge charge
- Durlabh (1/5): Worst stay ever - Staff was very rude and unprofessional , not worth ..worst stay I hv ever had Worst stay ever
- Francis (7/5): Good -
- Selvan (7/5): Good -
- Kadiyala (2/5): Very poor -
- Keyan (2/5): Very poor -
- Abhishek (2/5): Very poor - Very bad experience Better ib all tge sense
- Aman (1/5): Bad - location staff was very rude and disrespectful
- Kumar.g (5/5): Passable -
- Shalini (8/5): Nice place to stay - I didn't have my breakfast there Ambience
- Kevin (10/5): Exceptional -
- Verified traveler (2/5): Worst hotel experience ever - Worst hotel experience ever. Very old building with zero maintenance. Looks like a godown. Rooms, hallway, restroom and everything else is dirty and smelly. Don’t ever stay in this hotel.
- surendran (2/5): - Very old, dirty and unmaintained property.photos posted in the site is very misleading may be taken10 years back. Not even WIFI facilities there. Very disappointed
- mayuresh (4/5): Only air-conditioning was working...!!! Bad choice - I was completely disappointed with this hotel. They didn't provide whatever they offered online. Condition of the hotel was very bad. There was a digging work under process just in front of the hotel which was blocking the hotel entrance. They have made a temporary bridge to cross and rich the hotel door. We can understand that this digging work at the entrance would be a temporary problem but when you enter the hotel you will understand immediately that you have chosen the very wrong hotel. There is no enough lighting in the lobby, lack of cleanliness, no enough staff, "no breakfast" Which was included in the charges, no packaged water available, "No WiFi" ( they told me that hotel Wi-Fi connection is disrupted due to digging work in front of the entrance), TV was working but sound was TV sound was cracking they fixed it later. room was small compared to pictures they showed, Fortunately AC was working.....!!!! Only good thing happened with me here is they gave me early check-in (on 24 hours check-in basis with 2 hours grace time for late check-out). I paid 1796 INR which is way too high for airconditioned room with just a bed....!!! The hotel denied me to give a printed bill saying: "you paid online to hotels.com, we can't give you the bill"...!!!
- Mikaela (10/5): My favourite! - Stayed here twice. Helpful staff, great food and clean and comfortable rooms. Stayed in the suite both times and it was really nice. Will be staying there again for sure.
- John (2/5): - Unclean, slippery, bathroom shower without door in the executive suite, The breakfast was very good.
- Verified traveler (4/5): So so .. hotel - A very so so hotel. I would never stay again. We had to stay close to a marriage hall and hence we stayed here. The rooms were so tiny, I had to watch while walking to not trip over. The bed was not clean. It is not a 3 star hotel in any respect. You can literally hear people talking in the next room. The hotel was not flexible with check out time. They were flexible with other guests. They delayed check in by almost 1 hour since the rooms were not ready. There were many times we didn't have power at the hotel. The generator took a while to kick in. They assigned smoking rooms even when I had specifically booked non smoking rooms. We had 3 reservations on the same day with similar experiences. There was a ton of cigarette smoke coming in via the exhaust in the bathroom. It was tough having my 6 year old with me. The hotel has only parking for 4 cars outside the hotel. Overall a bad stay. I am generally a easy person to please .. this was horrible in many ways.
- gayathri (8/5): - Comfortable rooms but the dinning area needs to be cleaned. Other than that was a good venue
- Verified traveler (10/5): - Had a great stay! The staff were friendly and helpful and the room and bath were really clean.
- Vanita (8/5): - Need to be clearer on billing details.
- Verified traveler (8/5): Clean hotel - Good for a short stay and work in Anna Nagar areas
- moe (8/5): Everything was ok except for the wifi - Besides the wifi not working well and the noisy club downstairs at nights everything else was ok
- g (8/5): Lovely hotel - The hotel is pretty clean with excellent bedding and a very clean bath. The wifi works on and off an probably that's one of the areas that needs to be improved . They do not have a business center but I got printouts from them. Buffet breakfast was South Indian and had toasted bread too.
Photos
