Mura Hotel
Location: 39 Glazne Str., Bansko, bg
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Spa Center
The Mura Hotel offers a luxurious spa center with a large hot tub, steam bath, and sauna facilities, all accessible free of charge. Relax and rejuvenate after a day of skiing or exploring Bansko.
Convenient Location
Situated on the road to the ski runs, near the Glazne River and the center of Bansko, the Mura Hotel provides easy access to both nature and the town's attractions. A free shuttle service is available to take you to the gondola lift in just a few minutes, ensuring a seamless and enjoyable stay.
Complimentary Amenities
Enjoy complimentary wireless internet throughout your stay at the Mura Hotel, allowing you to stay connected and informed during your visit. Indulge in a fine dining experience at the hotel's restaurant, completing your perfect getaway.
Book your stay at the Mura Hotel now to experience the ultimate blend of comfort and convenience.
Important Information
Please note that the payment at the hotel should be done in the Bulgarian lev (BGN).
In case that you travel with children and need extra beds or cots, please mention this during your reservation in order to guarantee fast service upon arrival.
Pets are allowed up to 8 kg with additional charge of BGN 20
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Free beach shuttle
- Non-smoking rooms
- Restaurant
- Room service
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Ski storage
- Hammam
- Non-smoking throughout
- Private check-in/check-out
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- CCTV outside property
- 24-hour security
- Security alarm
- Key card access
- Ski storage
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Free beach shuttle
- Pool sun loungers
- Internet access
- Housekeeping on request
- Snow sports gear
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Standard Room (Free Sauna & Steam Bath)
1 Double Bed
215-sq-foot room with a balcony
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Soap
- Bed sheets not available
-
Twin Room with Relax Center Access
This twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Sofa bed
- Emergency cord in bathroom
- Shower chair
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
Guest Reviews
- taner (1/5): - Biz rezervasyon yaptırmıştık fakat oraya gittiğimizde rezervasyonunuz yok dediler ve mağdur olduk
- Ina (9/5): -
- anass (8/5): - Bon espace bien-être Le personnel est un peu froid
- Vanya (6/5): I’ll prefer do not do there again - Staff was very helpful, it was clean The restaurant- the menu was terrible, no choice and you should eat somewhere else
- Myubeyan (7/5): Merkeze yakın bir hotel tercih edecekseniz gidin - Konumu güzel Odalar eski banyolarda saç kurutma makinesi yok olan makine de bozuk
Sahuna ve havuza girilecek gibi değiş
- Нейчева (8/5): -
- Marina (8/5): -
- Tyga (10/5): -
- Мила (8/5): -
- Junior (7/5): - Hotel bem completo com sala para guardar sky's e secar botas. porém pessoal da recepção não nos comunicou que o estacionamento era paro e tivemos o carro clampado no estacionamento do prédio.
- Vanya (8/5): - Place and staff The meal…
The dinner for 20 eur per person was awful , the breakfast almost awful, very basic ,fruits - apple, 2 types of sausage, one yellow cheese, eggs… fried bread, croissants.
- Tringa (9/5): -
- Ангел (10/5): -
- Steven (8/5): Great value hotel would stay again 👍 - Great value hotel, big rooms very clean and warm. Excellent shuttle bus service to the main lift morning and night with a very helpful driver.
Great ski locker with heated boot warmers.
Nice Bar man serving nice ice cold beers and fresh orange.
Fresh bread in the breakfast room. Breakfast needed to be a little hotter. Spa would benefit from some nice smells in steam room like eucalyptus.
- Filip (9/5): -
- Noyan (7/5): -
- Ivan (9/5): - Посещаваме хотела за 3-та година и винаги ни остава с чувството за уют, спокойствие и дом. Бармана не е особено отзивчив.
- Anđela (9/5): - Clean, had a parking and breakfast was very good
- Мила (8/5): -
- Kokkaki (5/5): - Η τοποθεσία Τα κρεβάτια στο δωμάτιο μας ήταν σαν ράντζα με άθλια στρώματα
- IPEK SEZGIN (7/5): Iyi - Havuz, konum, temizlik Sicak suyun bir gun boyunca olmamasi, kart manyetikleri cok cabuk bozuluyor. Odalardan birinin dus basligi bozuktu. Sac kurutma makineleri yetersiz
- Dalma (10/5): -
- Maria-Magdolna (10/5): Szuper 🙂 - Minden tetszett, a szobánk nagyon tágas és tiszta volt, rendszeresen takarítottak, a reggeli finom, bőséges. A személyzet nagyon kedves, a kisbusz amivel a szállítást biztosították a gondoláig rendszeresen közlekedett, a sofőr nagyon kedves volt. Imádtuk a sí vakáció minden percét🙂 Ez már a második alkalom volt, de biztosan vissza térünk jövőre is🙂
- David (7/5): -
- Elena Efpsichiou (8/5): - Σχετικά με την τιμή του ηταν πολυ καλές οι παροχές, πρωινό,πρόσβαση στο relax center! Το προσωπικό δεν ξέρει αγγλικά και δεν μπορει να σε βοηθήσει και πολύ
- Katerina (8/5): - Τα δωμάτια ήταν ευρύχωρα,ζεστά και καθαρά. Το πρωίνο θα μπορούσε να ήταν καλύτερο καθως όταν τελειώνει κάτι δεν το συμπληρώνουν.
Το προσωπικό ήταν αγενής και καθόλου εξυπηρετικό εκτός από 2 άτομα που ήταν ευγενικοί.
- Eirini (8/5): -
- Vasilis (8/5): -
- Alexandru-Daniel (10/5): -
- Мима (9/5): - Хотела е хубав стаите също,чисто е персонала е усмихнат, поздравявя и те кара да се чустваш добре!
Гледката от стаята е красива, стаята е топла, леглата удобни! В ресторанта на хотела се оказа, че няма какво да вечеряме!
- Βασιλης (8/5): -
- Georgia (7/5): - Η τοποθεσία ήταν αρκετά καλή . Με τα πόδια μπορούσες να είσαι στο κέντρο της πόλης και στο lift. Υπάρχει άνετο πάρκινγκ έξω από το ξενοδοχείο. Το πρωινό είχε τα βασικά , δεν ήταν ιδιαίτερα επαρκή. Είχαμε κλείσει ένα 3κλινο δωμάτιο το οποίο είχε ένα καναπέ κρεβάτι που μόλις το άνοιγες δεν μπορούσες ούτε να περπατήσεις μέσα. Πάρα πολύ μικρός χώρος. Δυστυχώς στην reception υπήρχε μία κοπέλα ξανθιά , η οποία ήταν πολύ αγενής και μετά από κάποια ώρα μας ειρωνευόταν και αρνιόταν να μας εξυπηρετήσει , παρότι είχαμε μαζί μας παιδί.
- Gavriella (8/5): - Cosy warm lobby with big fireplace. Hamam, sauna and jacuzzi all good. Basic breakfast but fresh. Στις 4 νύχτες που μείναμε, την πρώτη μέρα μόνο καθάρισαν και έβαλαν καθαρές πετσέτες, ενώ δεν άλλαξαν ποτέ σεντόνια αφού δεν ξαναμπήκαν.
- Kara Mehmet (9/5): - Odalar çok büyük ve temizdi. Hotel çok sıcaktı. konumu gondola ve eski şehir(old town) dedikleri bölgeye çok yakın Kahvaltı çeşitliliği biraz daha fazla olabilirdi ama yinede yeterli
- Trajkov (8/5): - Value for the money 10/10. Woman receptionist are not comunicative and helpfull at all.
- Tatyana Tanevska (10/5): -
- Maria (9/5): - Close to the city and to gondola Warm and value for money
- arif (10/5): Seneye yine burdayım:) - Çalışanlar güler yüzlü yardımsever, fiyat performans otelı, kahvaltı fiyata göre ideal cokan ekmeklere bayıldım. 10 dk da gondoladasın hersey yakın Begenmemek değil ama gelıstırılebılır alanı kahvaltısı
- Muammer (10/5): - Otel oldukça temizdi. Çalışanlar güler yüzlüydü. Oda temiz ve yeterli imkanlara sahipti. Otelden 200 m. aşağıda otele ait otopark mevcut.
- Thomas (8/5): Great value hotel - It was clean , warm and great value for money
- Iulia (9/5): -
- Alexandra (8/5): -
- CristiBarbu96 (10/5): -
- Goce (8/5): -
- Borisov (10/5): -
- Ioannis (9/5): -
- Mahmut (3/5): -
- Borisov (10/5): -
- Mihajlo (10/5): -
- Ελευθέριος (10/5): Τέλεια -
- Koshel (10/5): -
- Yana (10/5): -
- Ivan Tanevski (9/5): -
- Stoiana407 (10/5): -
- Stefan (9/5): -
- Iliyan (10/5): -
- Stoian Madalina Elena (10/5): -
- Tudorel (10/5): A fost relaxant și confortabil! - personalul ,curatenia mi- a placut maxim! parcarea din fata cu plata dar accesibil la pret!
- ZOE (10/5): -
- Tatyana Tanevska (10/5): -
- Asen (8/5): Приятен. - Просторни и чисти стаи. Тераси с гледка. Приветлив персонал. Централно разположение. Паркинг на близо - безплатен. Уютно лоби. Добра закуска. Нямаше чаши за горещи напитки. Прекалено затоплени стаи. Но общи линии е ОК!
- CHRYSANTHI (9/5): - Πολύ ευρύχωρο δωμάτιο με μεγάλο μπαλκόνι και άνετη τουαλέτα! Υπήρχε τηλεόραση, πιστολάκι,παντόφλες μιας χρήσης ,ψυγείο κτλ....χώρος στάθμευσης μπροστά από το ξενοδοχείο και διαθέσιμο λεοφωρείο μερικές ώρες τις μέρας πήγαινε έλα μπροστά από την γόνδολα! Σπα και τζακούζι συμπεριλαμβάνονταν στην τιμή! Επίσης υπήρχε χώρος φύλαξης εξοπλισμού σκί...τζάκι...μπιλιάρδο...καλό πρωινό! Υπήρξε ένα προβλΗμα με την booking όπου καταλάθος έγινε κράτηση στο όνομα μου δυο φορές (δύο δωμάτια και την συγκεκριμένη ημερομηνία)και ζητούσαν διπλάσια χρήματα και επενέβηκε το ξενοδοχείο και απάλλαξαν από αυτό το συμβάν χωρίς να επιβαρυνθουμε με αυτό το χρέος Δεν μιλάνε όλοι οι υπάλληλοι καλά αγγλικά....Δεν μας ενημέρωσαν πως τα νερά και κάποια άλλα ροφήματα που υπήρχαν στο δωμάτιο είναι επί πληρωμή και πληρώσαμε αρκετά χρήματα πράγμα που με στεναχώρησε αρκετά....
- Nikos (6/5): -
- Zilirou (10/5): -
- nadida (8/5): - Отзивчив и любезен персонал. Добра хигиена. Много добро местоположение. Бедно меню за вечеря.
- Xristos (1/5): - Μονο το χιονοδρομικό Το ξενοδοχείο μας είπαν ότι κλέψαμε πετσέτες οταν φεύγαμε μας καναν κ ανοίξαμε της βαλίτσες κ μετά ζητούσαν συγγνώμη απαράδεκτη
- SPIRO (8/5): -
- ΑΓΓΕΛΟΣ (9/5): Όλα ήταν άψογα. - Τέλεια τοποθεσία κεντρικά, πολύ φιλικό προσωπικό, άριστη σχέση ποιότητας τιμής.
- xristoforos (10/5): - Όλα ήταν τέλεια! Γι'αυτό το επιλέξαμε για τρίτη φορά για τη διαμονή μας στο bansko! Το δωμάτιο και οι κοινόχρηστοι χώροι ήταν καθαρά και ζεστά!το πρωϊνό ήταν πλούσιο με αλμυρά και γλυκά εδέσματα για κάθε επιλογή. Όλα ήταν τέλεια!
- Chrysanthi (8/5): - Πολύ αξιόπιστο και ευρύχωρο....με πρωινό παροχές όπως jacuzzi,sauna δωρεάν. Μεγάλο ξενοδοχείο και άνετο
- Alexander (10/5): -
- Lizne (6/5): Pleasant -
- Martin (8/5): Very good -
- Vladimir (10/5): Exceptional -
- Jose (7/5): Good -
- Mladenov (8/5): Very good -
- Stoyan (10/5): Exceptional -
- Chetan (7/5): Good - Staff was friendly and nice, and there was a pick up drop to skiing gondola station Less facilities, no kettle in the room, the beds were uncomfortable we used to get body pain in the morning , very less and repeated options for breakfast
- Gent (7/5): Good -
- Deniz (8/5): Very good -
- Anastasiia (9/5): Superb -
- Robert (10/5): Exceptional -
- Jessica (10/5): Exceptional -
- Vullnet (10/5): Exceptional -
- Panagiotis (10/5): Exceptional -
- Zdravko (10/5): Exceptional - Good place,very quiet,comfortable room.
Kind staff Clean room,good breakfast
- Marjan (8/5): Very good -
- Sabina (10/5): Exceptional -
- Betim (10/5): Exceptional -
- K (8/5): Very good -
- Philip (8/5): Cosy place in winter - The hotel is very comfortable and clean, with cosy rooms, friendly staff, and good facilities. The location, close to city centre, was ideal. There was a nice lobby bar area with a log fire - a lovely place to relax. Breakfast could be better. Hot drinks provision was poor, with only one machine. This dispensed water that was not hot enough to make tea.
Some banitza would have been nice too.
- Catalina (5/5): Passable -
- Ivelin (10/5): Exceptional -
- Andrew (9/5): Great holiday in great location - Great location close enough to walk to the ski lift and the main square.
Sauna and steam room were great.
Easy to check in and good bar service. Breakfast could have been hotter.
- Vanesa (10/5): Exceptional -
- Fitore (10/5): Exceptional -
- Emil (6/5): Pleasant - good location, clean, staff was friendly too expensive for what it offers; old furniture and smelly carpets; small spa centre that was not hot enough; basic breakfast
- Arberesha (8/5): It was ok, but not something i would go back to. - Staff were friendly. Location was nice The breakfast was starting late. It should start at least at 7am because people usually go skiing very early. We had breakfast only once, during our four night stay.
Also, in the tub we did not have shampoo and had to go to reception to get it.
- Mentor (10/5): Exceptional -
- Vladimir (10/5): Exceptional -
Photos