Hampton Inn Kansas City - Downtown Financial District
Location: 801 Walnut Street , Kansas City, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location near Sprint Center
Hampton Inn Kansas City - Downtown Financial District offers a prime location less than 1 km from Sprint Center, making it the ideal choice for travelers attending events in the area.
Modern Amenities and Services
Guests can enjoy a range of amenities including a fitness centre, private parking, a shared lounge, and a bar. The hotel also features air-conditioned rooms with free WiFi, a 24-hour front desk, and complimentary toiletries.
Delicious Breakfast and Business Facilities
Start your day with a delicious breakfast offering buffet, continental, and American options. Additionally, the hotel provides a business centre, vending machines with snacks and drinks, and is located near popular attractions such as the Kansas City Convention Center.
Book your stay at Hampton Inn Kansas City - Downtown Financial District for a comfortable and convenient experience.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Concierge service
- Wheelchair accessible
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Golfing on site
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Secured parking
Rooms Available
-
King Room - Non-Smoking
This double room offers a tea and coffee maker and a TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Carbon monoxide detector
-
King Room - No View
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Carbon monoxide detector
-
Queen Room with Two Queen Beds and City View - Non-Smoking
The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Telephone
-
King Room - Mobility/Hearing Accessible
This double room features a tea and coffee maker and a TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Shower chair
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Carbon monoxide detector
- Hearing accessible
-
Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
This quadruple room provides a tea and coffee maker and a TV. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Carbon monoxide detector
- Hearing accessible
-
Queen Room with Two Queen Beds (4 Adults)
This quadruple room provides a tea and coffee maker and a TV. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Carbon monoxide detector
-
King Room - Hearing Access/Non-Smoking
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Carbon monoxide detector
- Hearing accessible
-
Queen Room with Microwave and Refrigerator
The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Carbon monoxide detector
-
King Room - Mobility/Hearing Accessible
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Linen
- Toilet paper
- Shower chair
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Carbon monoxide detector
- Hearing accessible
-
Room, 1 King Bed, Refrigerator & Microwave
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
-
King, Refrigerator & Microwave
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
-
Room, 1 King Bed, Refrigerator, City View
1 King Bed
Overlooking the city
Internet - Free WiFi and wired internet access
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
-
King, Accessible, Bathtub
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Accessible bathtub
-
Room, 2 Queen Beds, Refrigerator & Microwave
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
-
Room, 1 King Bed, Non Smoking (Interior Window)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
Guest Reviews
- NATALIA (10/5): -
- Katherine (10/5): - The location was great. The breakfast was great. The parking was easy. The pillows were really uncomfortable.
- Charmeraia (10/5): -
- Jesseca (7/5): - The location was great. Facility was clean and comfortable The street noise was loud throughout the night
- Justin (8/5): Great location, easy walk to the city markets, great cafes and restaurants. Easy access to the street car to get uptown - Great location to the city market and access to the street cat The shower head was very low. You don’t have to be tall to make it uncomfortable.
- Holly (9/5): Great hotel with a friendly welcome, but make sure you understand the parking if you're driving. - Friendly and professional staff. Very classy and welcoming lobby with an open layout. Comfortable and quiet. I was pleasantly surprised with the room rate. Instructions for parking need to be clear and posted on the lot. Once you figure out you need a special tag, you have to go BACK across the street to install the parking tag inside your car and then back again to the hotel. It's not ideal, especially if you've had a long travel day.
- Jeff (10/5): -
- Markeeta (10/5): Perfect location, free breakfast, very nice, clean and friendly - Great location, free breakfast There is construction going on outside.
- Gloria (10/5): -
- Randall (6/5): Overall great, could have been a little better. - Overall it was nice. Room was spacious and clean. Our disappointments were we arrived at breakfast at 8:50 am and they were out of eggs, bacon and different items and when i asked it they would be replenishing bar i was told no. That to us seems unfair since they say breakfast is form 6 to 10. Also when i went to check out i was charged for parking, that should have been disclosed up front. It just seems there is add on after add on.
- Latia (10/5): -
- Sheila Phillips (10/5): -
- Tanzer (8/5): - Beautiful building and the staff was very friendly. The shower water pressure was very weak.
- Kelly (8/5): Staff and room were great. - Everyone was very nice. I was charged extra for parking. That was a hidden fee. I asked where to park and I was told it was the hotel parking. I assumed hotel parking was not an extra charge.
- Carson (7/5): It was good quality and would stay again! - The rooms were well kept and very big! The parking
- Andy (10/5): Great location good pillows and bed. - Location is Great for everything on our schedule.
- Arnini (6/5): I paid for a room with an window they gave me a room without one I spoke with the manager she told me they were out & - Rooms super small I paid for a room with an window they gave me a room without one I spoke with the manager she told me they were out & they gave me what they could I paid high for a room that I didn’t want very dissatisfied
- Judith (8/5): -
- Jaytoya (8/5): -
- wayne (10/5): -
- Wilson (8/5): - It was close to Bartle Hall and breakfast was included. The room was very clean and beds were comfortable. Staff were very nice. There was constant traffic that night, which we heard throughout the night. The room next to us also had people coming in and out all night. So, nothing dealing with the hotel but frustrating, nonetheless.
- Sruti (10/5): -
- Veronica (10/5): - Everything Nothing was wrong
- Maggie (10/5): -
- Gordon (10/5): - Only complaint is the pillows are too small and thin like a pancake
- Mona (6/5): It did not live up to the standard we have grown accustomed to when staying on Hampton properties. - Even with two queen beds and four adults, the room felt spacious. We were not bothered by noise and found that it was easy to adjust the room temperature to our preferences. The shower had good water pressure, although it would have been nicer if the water temperature had been a little hotter. The breakfast offering was disappointing all three days we were there (one weekday and two weekend days). The posted breakfast hours were 6AM to 10AM each day - yet by 9:30 each day there was almost no food left. The first day even cold cereal was not an option because the only milk available was chocolate. The oatmeal pot was scraped clean, and the bread and pastry options consisted of only two chocolate muffins, a single English muffin, and a slice of white bread. There were three pieces of sausage and a few eggs. In the 30 minutes we were in the dining area, not a single employee was present to restock, inquire about getting milk (or anything else), nor empty the overflowing trash receptacle. I received a text that afternoon from the hotel asking how my experience was going so far, and I was honest about the breakfast experience and also shared that when we got to our hotel room the previous afternoon, we discovered a soiled washcloth lying on the floor next to the toilet. I received a response thanking me for my text and offering apologies and a promise to share my concerns "immediately with management." According to the text, my loyalty is valued, and they wanted to know the best time to "connect so we can discuss a proper service recovery." I explained I would be available in 45 minutes when I returned to the hotel. No one ever made an attempt to reach me after that. The remainder of the stay went ok, although the breakfast experience did not improve and we ultimately dined elsewhere, which diminishes the overall value of our stay since we basically paid for breakfast multiple times.
- TrailBlazer231625 (4/5): NEVER STAYING HERE AGAIN - I would suggest not staying here period. Their parking lot is very unsafe as there has been multiple reviews of cars being broken into. My friend and I were attending PAKC (Planet Anime). We first checked in, our door was cracked open for 102. The door doesn't shut if you do not force it shut. I really do not like the barn sliding door for the bathroom, there is no way to lock it. The overall room was clean which I appreciated that. Saturday night, my friend and I spent over 10 hours in cosplay, standing in lines for hours at con. The one thing I personally wanted, was a hot shower. The water never warmed up and I let it run for 15-20 mins. I had to have a bird bath in cold drinking water temperature. The management is crap for this location. They texted me wanting to setup a time to talk. I told them 7 pm as I would be free. They ghosted me. They didnt want to make it right at all or just listen to me.
- Dennis (8/5): We would return if we come back to KC in future - E ase of finding property and getting around, view from room and size of room The barn door on bathroom was broken and reported but not repaired during our stay.
- Sarah (9/5): -
- Rebecca (10/5): -
- rdunc311 (10/5): Business Trip in the Financial District - This hotel was really nice and clean. Room was spacious with a view. Bed and pillows were comfortable. Parking was across the street and seemed safe. The location is a short walk to Power & Light and there are good restaurants and bars in the area. That being said, I probably wouldn't walk around here at night alone. Even on a Friday, this area of downtown seemed a little secluded. Front desk staff were great! Breakfast was hot and delicious. I'd stay here again for sure.
- Jasmine (10/5): - Hotel staff was very friendly & helpful. Room was clean and spacious N/A
- 308reneem (8/5): Comfortable last-minute stay, some rooms with inside facing windows - The lobby was beautiful, we enjoyed the decorations present for falls as well. Our room was spacious and had an outside facing window, which is important to mention as 2 rooms on each floor have windows that face the inside of the building. I would have appreciated a little more attention to detail; for instance, in our bathroom the towel hangers had obviously fallen off/been removed from the wall and never fixed. We stayed here last minute due to a family emergency and asked for some sundries from the front desk they were out of the items we requested (comb and razor) but, as gold members, were generous with our welcome snacks. Breakfast was well stocked and the beads were comfortable. Overall a nice place to stay, just we aware of the rooms with inside facing windows.
- Paul (7/5): -
- Rolf (6/5): -
- Randy (10/5): - I was in town for a long weekend to see a concert. The hotel was well placed near great spots, spent a good amount of time in power and light, and is a block over from the streetcar. Hotel itself was very nice, staff was helpful, and the room was great.
- Mark (10/5): great place to stay - great place. clean. decent breakfast.
- Don (10/5): - Na
- Paul (8/5): -
- Lauren (8/5): - A great place to stay, was in the city but a quiet area within walking distance to the more busy area. The only negative was the parking situation. It's not the closest and if you have a lot of luggage it is tough to carry it into the hotel.
- Nicole (8/5): - I stayed to attend a wedding at a venue nearby and loved the location and accessibility to shopping and dining. At check in I was told to call down before 9:00 am for housekeeping, which I did after the first day being there. The front desk said yes, of course, but I came back after a whole day of wedding activities to my room in the same state I left it. I also called for more toilet paper but they made it seem difficult to get it to my room then asked me if I could come down and get it, which I did. When I got off the elevator the young man at the front desk said, here can you catch it, proceeded to throw it at me and it had no cover over it, so basically just an open roll of toilet paper and he threw it in front of guests checking in. Not as professional as I had hoped, but overall the stay was decent and the breakfast was good.
- Michelle (5/5): -
- Abigail (10/5): - The people working the front desk on our check out day were absolutely fantastic!
- Andrew (10/5): - clean comfy room
- William (6/5): - Didnt like parking
- Christopher (6/5): - There was a box fan set up in my room on a table when I arrived. There was also nobody at the desk throughout the evening, while I was there. Felt pretty unsafe
- Christopher (10/5): -
- Evan (2/5): - I stayed there for one night parking in their guest parking, woke up in the morning with my window, shattered my car robbed in about six other cars in the same parking lot all with shattered windows. Went to go ask how they can help me because I did park on their guest parking lot and they have cameras somewhat around the area, but they said they cannot help me and set me off.
- Brian (4/5): - Unfortunately we had a room on first floor and there was a gathering in the lobby ( seemed like a party) until 2 am and the noise felt like it was in our room.
- Jaylea (6/5): - We booked a king and were given two queens. Then the room was right next to the lobby and elevator so we heard very loud, constant noises. Unfortunately this was not a very good night of sleep.
- Robert (8/5): - Good hotel for a business stay in downtown Kansas City. Nothing fancy but comfortable and spacious rooms, breakfast, and great and helpful service from front desk folks. Gym is just okay, that is only area that would be more in the "3" range.
- Barbara (10/5): - Spacious room...comfy bed...convenient location
- Christian (10/5): - Quiet room was a major plus. Everything felt clean and spacious.
- Marcus (8/5): - Staff was great, room was nice big issue is our window in our room looked out to the hallway of the hotel. Tons of people looking through the window and stuff was really weird.
- Ramsey (10/5): -
- James (8/5): - My SUV was broken in while parked on the lot.
- Barry (6/5): - We stayed two nights. The second night we barely slept because traffic sounded like it was in our room with us! It was terrible!! Also the elevator was slower than molasses in the dead of winter and noisy. Not a great stay at all!
- Jennifer (8/5): - The room was spacious. The breakfast was good.
- Octavio (10/5): - All great
- Jordan (10/5): - Was a nice hotel to stay in for the price. Good location
- Troy (10/5): - Good centrally located
- kylesB8975BI (4/5): Car was stolen. - Great hotel, but don't park your car here. I had read reviews of stolen cars, but just never imagined that they were real. First night here, our Hyundai CR-V was stolen - no camera footage available as a crane was blocking the view. So now we figure out how to deal with this mess in our lives. I will not be staying here again. If you do, strongly consider hiding a tracking device in your car.
- Jim (8/5): - Very spacious room. The first room they put me in had a nonworking AC/Heating Unit. They put me in an upgraded room at no extra cost. The staff were great! Breakfast was average. What I did NOT like (no fault of the Hotel) was the LOUD Hot-Rod traffic EVERY night! (and a fire in a lot across from the parking lot).
- Brooke (10/5): Recommend - Nice staff, comfy room and nice breakfast. Walking distance to T Mobile Center. Would stay again.
- karen (8/5): - Great location to explore downtown
- Sabrina (2/5): - Horrible first impression made it there 45 minutes before my check in and was informed that I had to wait till 3 o’clock so I watch them check other people in and I think they felt bad and decided to go ahead and
- Mike Anne (10/5): - Conveniently located close to my son’s apartment and within walking distance of many restaurants. Many homeless people, sad to see, but not the hotel’s fault. Actually saw very kind police officers offering help to the people living outside this weekend in extreme heat.
- Christina (10/5): Great Stay! Highly Recommend! - Location was amazing and a quick walk to the Power and Lights District and TMobil Center. Room was up to date and offered plenty of plug ins for all our electronics. Would stay here again!!
- Valdete (8/5): The hotel and staff were great but the eggs used for omelets sucked. They were prefillled with veggies, mostly just unio - We went to visit my son
- Ruth (10/5): It Was OK - It was a rough start. The AC in our room wasn't working when we got to the hotel at 9:30 pm. They quickly upgraded us to a different room. I do have to say it was noisy overnight with the traffic and our neighbors slamming door all night. The parking isn't that great either.
- Gayle (8/5): A good stay in a comfy, quiet bed but would have liked more regular house keeping! - Room was good... Breakfast was good... Staff were good! Better if room was cleaned daily and not every 'other'....
- Kim (10/5): - Awesome staff, nice clean rooms.
- Uriah (6/5): - It never got below 73 in my room. Had another guest walk in on me while relaxing in my room.
- Brandy (10/5): - The only thing we did not care for was the parking. Parking is $16 and it is in a lot across from the hotel. However, the parking was very cramped and it was really hard to get in and out of parking spaces.
- Josh (10/5): - The room was clean
- Amanda (10/5): - Dave at the reception desk Was amazing! He helped with All of our questions!
- Jen-yu (9/5): -
- Jennifer (4/5): - The man who checked us in was great, the rest of staff was either unfruendly or snippy. Our room had a large bleach stain in the carpet and a hole. The curtains wouldn't close all the way. Extremely noisy, hall and street noise. Breakfast was basically gone by 930 am, no silverware, and when I asked she was rude and said they were out of forks. Wouldnt stay again.
- MARK (8/5): Very Good stay - will be back. - Experience was very good. Only issue was the temperature control device on the wall. Hard to set . Other staying members in different rooms had the same problem.
- Mariano (9/5): -
- Bryan (4/5): - Had to change rooms after I was already settled in my room. Had to get my key re-programmed after coming back later that night. Wasn't able to change the AC temperature in the room.
- F5329AHshirleyp (2/5): Cancelled my room, laughed at me, offered no suggestions on help...etc - (Long but worth the read) This is the first negative review I've written in my life, and it's because my experience was truly that bad. I would highly caution against staying here. I arrived yesterday around 8:30 am after driving ALL night to learn that my room was no longer available and there was nothing they could do to help me. I had my company's professional travel agency book my room for June 30 and July 1, confirmation email and number in hand, so I could arrive anytime in the night and still have a room to check into no matter when I arrived. Since I was arriving later than expected, I called the hotel upwards of a dozen times throughout my drive to no avail as nobody ever answered the phone. When I arrived at the hotel, the two front desk ladies, working at 8:30 am on July 1st, Ava and Kaitlyn, told me that my room had been cancelled and nobody received any of the numerous messages I left. From there, they proceeded to tell me that the entire hotel was booked, but nobody ever checked the computers before telling me there were no rooms. When I asked to speak to a manager, Kaitlyn told me the manager would not be in until 12pm. I asked what my other options were, and she handed me a business card of her manager who would not be around until 12pm with the same phone number I had been repeatedly calling to no answer. Said there was nothing more they could do. Ava then looks at Kaitlyn and smiles/laughs and Kaitlyn returns it. They were mocking my distress and smiling as I'm walking out of the hotel. These ladies quite literally told me my room was cancelled, offered me no help, never checked for other rooms, never offered alternative suggestions, and then laughed in my face. I was truly insulted. Honestly, I will never return. I am truly shocked at how poor this experience was.
- leha (10/5): - The staff was great. The breakfast was awesome. The only issue was room temperature. They know it’s an issue so hopefully it will be addressed. If we ever came back to stay in this area we would stay there again.
- Kimberly (6/5): Issues with stay - The hotel is remodeled and nice. We did not have shampoo or body wash. I asked for more on two occasions and we never got any for our stay. Another customer had their car vandalized in the hotel parking lot across the street. It was the car parked near ours. They said they have someone checking the lot, but they have to check three lots. The car was not drivable. We were lucky. The employees were nice, but there are issues.
- ABBY (10/5): - Nice and clean.
- Halle (2/5): Car got broken into while in the parking lot - My car got broken into while in the parking lot. They busted out my back passenger window and tried to use a screw driver to start the car. I had to rent a car to get back home since my car wasn’t drivable.
- Ryan (10/5): Great gym / very polite staff and well located - Fantastic hotel, great gym, very clean, polite staff, central located, good spacious rooms and very comfy beds.
- Laura (10/5): - Convenient to so many things in town, with easy parking, good breakfasts, and clean, comfortable room. Thanks for a great stay!
- Tristan (2/5): - When we arrived, Check in was quick and easy. That unfortunately is where the good parts end. We got to our room to find the door unlocked, beds were a mess, towels on the floor and trash on the desk. They did quickly get us into a clean fresh room but then we continued to have issues with the AC which was apparently a known issue. Our alarm decided to go off at 3am which none of us had set and woke everyone up. Checkout was easy and quick as well but the breakfast was very lackluster for a hotel charging $180 for a single night's stay.
- Raven (10/5): Wonderful - We’ve traveled heavily for volleyball this season. Mostly, we’ve stayed at Marriott hotels. No breakfast, no microwave or fridge in rooms, and outrageous parking. Hampton didn’t give us any of those problems. We will be choosing Hampton from now on.
- Rafiq (10/5): Exceptional -
- Wilma (8/5): - Staff was excellent.
- Janet (10/5): - Very happy with our stay there
- Lynda (6/5): - The fitted sheet had a black stain on it. When we went down for breakfast, cold eggs, few sausage patties. Trash cans overflowing. I would not stay here again.
- Miranda (4/5): - Hotel lobby was nice and friendly staff. Our room was super warm. I had to go to the front desk five different time the first two days we were there because the air conditioner was not working in our room. The front desk helpers told me each time they were resetting it and it should be working. We were in town for a softball tournament and came back to a hot hotel room two days in a row. Finally on the fifth time I asked them to get someone to come look at it the lady at the front desk got it set from their area in the back. Breakfast was okay and the seating area was nice. Lots of random and homeless people outside the hotel. We are from a small town so we didn’t feel safe to be out after dark.
- Robert (10/5): Close to everything downtown. - Clean, close to activities
- James (10/5): - Really enjoyed our stay.
- Tom (8/5): - It was a great stay.
- Shailaja (10/5): - Staff is very friendly and stay was comfortable.
- Karl Roy (6/5): - accessible
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