The Hera Platinum Hotel

Location: Küçükbakkalköy, No:143/ Ataşehir, Kayışdağı Cd. 109-1, 34750 Dudullu Osb/Ataşehir/İstanbul, Istanbul, tr

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Ironing service
• Sauna
• Massage services
• Shared lounge/TV area
• Public Bath
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Health or beauty spa nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room with Spa Bath

  Guests will have a special experience as this double room features a spa bath. The spacious double room offers air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

• Superior Triple Room

  The spacious triple room features air conditioning, a seating area, a balcony with city views as well as a private bathroom boasting a shower. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

• Double Room

  The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This double room offers an electric kettle, a TV with satellite channels and city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

• Standard Twin Room

  This air-conditioned twin room is consisted of of a TV with satellite channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

• Standard Triple Room

  This air-conditioned triple room is consisted of of a TV with satellite channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Taner (9/5): -
• Robert (6/5): -
• Zulbeari (3/5): Ich werde nicht weiter empfehlen - Fast nichts Sauberkeit, Frühstück, bet, es hat mir nichts gefallen
• Harikrishnan (1/5): -
• Chirine (10/5): -
• Leyla (8/5): - Her şey guzeldi sadece arabalarin sesi biraz rahatsiz edici idi
• Alessandra (1/5): Pessimo - Niente La pulizia e lo staff
• CAGDAS (1/5): Never again - Location was good Tooo poor maintenance and not kind reception
• Ana Isabel Barbosa (7/5): -
• Kaela (8/5): -
• Jamil (4/5): - Lief personeel Slecht onderhouden gebouw.
• Muhammad Danish (1/5): -
• Muayad (8/5): - النوافذ مطلة على الشارع وفي الليل ازعاج السياره لا يوجد لديهم عزل كافي للصوت وايضا الحمامات لديهم نظام اوروبي لا يوجد حائط بين الغرف والحمام فقط ستائر وهذا لا يناسب العرب او المسلمين بشكل عام
• Dosiyeva (7/5): -
• alrawie (10/5): -
• Daniil (7/5): -
• Florina (10/5): - Totul Superb
• mazzi madolo (1/5): Do not reccomend - This has to be a 1 star hotel !! It’s expensive for the state that it’s in ,I honestly wouldn’t reccomend Dirty floors ,sticky table tops ,stains on bed sheets Nahh checked out before it was even time to check out Dirty place very dirty place
• Mariam (9/5): Nice hotel - Nice hotel exactly near metro station. The staff were friendly and helpful, the room was clean. Everything was good! Good option for travellers with kids.
• Cemal (3/5): -
• Khalid (6/5): For short visits if you don't mind noise and minor maintenance inconsistencies. - The staff were friendly and responsive, creating a welcoming atmosphere. The location is convenient, with easy access to the metro, nearby restaurants, grocery stores, and the main road. We stayed in rooms were overlooking the street, noisy even with windows were closed. The soundproof between the rooms was very poor. Inconsistent housekeeping and small maintenance issues such as dusty corners and broken toilet seats. In general, the room differed from the photos and description,
• Ionela (5/5): Passable -
• Athbi (1/5): Was terrible - Nothing at all Everything, the photos of room not the same, the room was dirty even if the bottle was found when we arrived and when I ask them to get half of my refund they refused
• Alireza (8/5): Very good -
• Ahmed (10/5): Exceptional -
• Eskova (5/5): Could be better - The staff is truly friendly and helpful Elevator didn’t work (we stayed on the 4th floor with heavy luggage)
• Mariana (6/5): Pleasant - The area is beautiful Pur breakfast and not good cleaning
• Tharshan (10/5): Exceptional -
• Silan (10/5): Our stay was fantastic from start to finish. The room was comfortable and clean, and when we asked for extra pillows and - I absolutely loved everything about this hotel! The staff was incredibly welcoming and attentive from the moment I arrived. The room was spotless, modern, and had a beautiful view. The bed was super comfortable, and the amenities were excellent. The view from the hotel itself was stunning—perfect for relaxing and taking in the surroundings. The location was also perfect, close to everything I needed but still peaceful and relaxing. I would definitely stay here again! Honestly, there wasn’t anything I didn’t like—I loved everything about the hotel! The entire experience was smooth and enjoyable from start to finish
• Sevval (5/5): Passable -
• Allahverdiyeva (10/5): Exceptional -
• Ahmed (8/5): good - location defect in English language
• Sony (10/5): Exceptional -
• Abidin (8/5): Very good -
• Mohammadreza (8/5): Very good -
• Jia (8/5): Very good -
• Akram (10/5): Exceptional - The room was clean. The reception staff was polite and helpful especially Ózlem, she speaks arabic and that helps a lot.
• Bogdan (9/5): Superb - It's ok for short stays.
• Naeem (3/5): Poor - Hotel is very far from all tourist destinations. Staff is not cooperative. Room’s bath lamp was blinked all over the night in every 5 seconds duration. Overall my experience was not good to stay here.
• Reza (6/5): Pleasant -
• Erol (7/5): Good -
• Mohammed (7/5): Good -
• Baran (7/5): Good -
• Asif (6/5): Ok hotel, close to public transport , cheap and nothing more. - Close to metro and bus but busy street and far from any shopping area. Flies on breakfast fruit and dry food. It happend not only once but during entire stay.
• Hasan (7/5): Good and nice and able to repeat reservation in future. - Clean, good stuff Bathroom size, sleeping pillow also one day at 3 am after midnight I stuck in the elevator, The elevator intercom did not work. I called the resection by mobile and told them that Im stuck in elevator, I guess not understand me because remain 15 min waiting with no action, I called my wife to call them and speck Turkish with them, after 2 min get help, what assist that I don’t have closed places Phobia, for that reason no body feel my case and it was all quiet.
• Emre (6/5): Pleasant -
• Sannah (7/5): Good - Bed was very comfortable and a good neighbourhood. Lack of English speaking
• Farida_pathan (8/5): Good value for money - Front desk staff were helpful. Good location, near bus stop and train station. Hotel was pretty basic, no gym, no pool..
• Elvin (1/5): avoid by all cost - almost nothing imagine that you change you room 4 times in 1 week stay. room has broken windows and you hear all noise inside the room. Plus all rooms that i stayed the bathroom leaked from the upper floor. Additionally the door keys was deactivating by itself making me go down to reception for reactivation so that i could go into my room. Avoid if you can, not worth the trouble
• Benchikh (10/5): Super !! - Everything great
• Fahad (7/5): Good -
• Hasan (7/5): All was good - Breakfast is nice. And location a bit far but I used car, No too much offers in breakfast. Rooms not enough big. there are no parking hotel. The pillow is uncomfortable, small and just one.
• Celal (10/5): Exceptional -
• Sağlam (7/5): It was nice, i can stay again. - Hotel and rooms are clean, the personals are helpful. Beds are not so comfortable. Climate is fixed to 20 degree, you cant set the climate with your personal selections.
• Nahyan (8/5): Good experience, but they cut wifi off on your last night - The breakfast was good, hotel was very clean, and a minute or 2 walk to the nearest metro stn. The pillows were not comfortable at all, and toilet seat was part broken, and no wifi connection last night. This was my second time staying at this hotel, staff are friendly, and the rooms are clean, BUT when I stayed the first time I lost wifi connection on the last night they had told me that the whole building has lost wifi connection and someone will come very soon to fix it. This happened again the second time, and told me the exact same thing again 😒 . Clearly they cut off your wifi in your last night.
• Albassas (1/5): Unsatisfied not the same in the picture specially the size of the rooms - Close to the hospital because of my surgery Most of the things I don’t like breakfast very bad old food and every day same variety, the door key card keeps have to go downstairs and redo it , Cleaning Lady, I have to tell the front 2 to 3 times every second day or third days to come to clean and the last three days nobody came. Even when I told him I stayed there for 17 days. Some stuff for nice, but most of them they were just silent.
• Jamal (7/5): Good -
• Muhanad (5/5): you get what you pay for - The marketing on this place was really nice, but the actual place is average. Your average 3 star hotel really. I wouldn’t get the breakfast here, instead go to the cafe right next to it and eat there. Bed are comfy, shower was nice, walls are VERY thin, not rly much of a view. But price was ok. Thin walls, breakfast was very bland with not much selection
• Ahmed (10/5): Exceptional - This hotel is perfect. The staff is very welcoming and kind. The location is great close metro.
• Iram (1/5): Avoid this hotel if you want a comfortable stay - The location of the hotel is nice with restaurants and cafes in the surrounding location. 45mins drive from Sultan Ahmet. Hotel reception staff were not helpful or responsive - we had to ask for things numerous times before they took action. Other times, they didn't bother responding to the request. The shower in the room leaked out onto the bedroom floor. No shower gels in the bottles labeled and hung on the walls, no basic amenities like even a spoon, proper cup, air con set to 19c and was not adjustable, window of room didn't close so you could hear noise from outside (reception staff were supposed to send someone to look at it - no one ever came), card for the room entry hardly ever worked, had to ask for towels in the room as sometimes the cleaner forgot to put them in.
• Filiz (1/5): it was discussting we were only able to stay 2 nights then moved to another hotel. - The Breakfast was awful, they were keep running out of bread sugar eggs etc.. the rooms were so tiny. we left the hotel 4 days before our checkout date and went to another hotel. The Breakfast was awful, they were keep running out of bread sugar eggs etc.. the rooms were so tiny. we left the hotel 4 days before our checkout date and went to another hotel.
• Burcu (10/5): Exceptional -
• Erdinc (6/5): It's an OKAY Hotel for short stays but would not prefer in long stays for more than 3 days - The hotel is in a good location and staff are friendly. The room was clean when I checked in but even though left the ''Clean my room'' light on no one cleaned the room and the bed, pillows were okay but not the best comfort. The bathroom door in the room did not close fully and may need little work to do.
• Enny (7/5): Okay for short stay. - Staff were friendly and welcoming Good location with nearby shops and transport links. The mattress was uncomfortable and we both woke up with body aches on both nights. It was very frustrating that the AC was preset. You either had it on the preset temperature or off. They was no remote so to turn it on or off you had to get out of bed. Our room was facing the road which had a good view but the noice from passing cars was filtering in even with the windows shut. A bit more detail needs to be given to the cleaning and maintenance. The table at the sitting area in the reception was dusty. It appears to be an old hotel and as such the bathroom equipment showed heavy use. A bit of Polishing could redeem and restore the beauty. I have never been in a hotel where the toilet roll had been used . There were 2 used rolls in the bathroom. 1 in the holder and a spare 1 that had also been used. They could have been replaced and put in the staff toilet or even reception toilet but not left in the room for another guest.
• Nicolò (9/5): Superb -
• Mehri (8/5): Nice experience - The staff And wifi Breakfast Cleanness The noise of construction during midnight like 2 am to 4 am
• Marcin (7/5): Good - comfortable bed, nice room, good price, good location to subway - three minutes walk. You can talk two lines of Subway to be at SAW Airport in 40 minutes for 2 EURO. The biggest problew for me was a really week WIFI at hotel, it is not acceptable in four stars hotel, room from street is hard to sleep - it is too noisy from the street, dont take the room from the street. No door in the toilet. Maybe it is only local hotel, but some staff don not speak English, so hard to communicate or ask for something. Next time I will pay more to have better WIFI with another hotel
• Ibrahim (4/5): Staff was nice at reception - 4 star hotels breakfast should be better I believe Bedroom, mattress sleeping on it .WiFi ,...
• Salman (7/5): Good hotel, scam staff - The hotel is really good. Nice and clean room. Good price for value. The staff is very shady… 1. Upon arrival, the staf let us wait for 1,5h for our room and eventually gave as a wrong room with a removable 3rd bed (we were with 3 guests). After we had complained they immediately gave us the right room… apparently the room that we had actually booked was ready all the time… 2. When asked if they could book taxi to the city for us they said that taxi costs 100 dollars. From our experience we of course knew that it costs maximum 10 dollars. So never book taxi with them.
• Abuyeter (7/5): Good -
• Vasil (8/5): Very good -
• Mateusz (10/5): Exceptional -
• Nahyan (10/5): Exceptional - The balcony, rhe cleanliness and staff were very friendly, but there English wasn't too great Quite far from main city, nonetheless the transport system was excellent and very easy to use once you knew which direction to travel in
• Farzaneh (10/5): The accommodation was close to all the amenities. - The staff where very helpful and meet all our needs.Very friendly. Nothing.
• Roman (8/5): Very good -
• Mehri (8/5): Enjoying -
• Mohammed (3/5): Poor - Breakfast and tea The customer services, because we booked a deluxe room and they kept tell us that it will be ready by tomorrow but it didnt happened
• Krishna (7/5): Good -
• Celal (10/5): Exceptional -
• Jalali (5/5): Passable -
• Anna (9/5): Superb -
• Behrooz (8/5): Very good -
• Abdullah (10/5): Exceptional -
• Fatin (7/5): Good -
• Alireza (8/5): A cozy and clean place suitable for a personal or business trip in the Ataşehir neighborhood. - The location of the hotel was my main factor in choosing the hotel, considering: 1. The hotel was a few steps from a metro station on the Asian side of the city and located next to an active bus stop. 2. There were decent coffee shops and restaurants near the hotel, including a foot court with a good variety and Starbucks located in "Brandium AVM" and a supermarket and another coffee shop under the hotel. The room had a good view of the roundabout. The breakfast had a very acceptable variety, but the warm items were limited to a few - and not my favorites. WiFi coverage and Internet connection in the room were decent, and I had no issues. The hotel housekeeping performed their duties regularly and the room was acceptably clean. An annoying problem was the air conditioner for the room that was configured centrally for 28 degrees. During most of the working days, the sound of car horns and heavy traffic on the street was noticeable in the rooms on the street side. After the shower, some water could not drain from the sewage (incorrect slope), as it overflowed sometimes into the corridor. As a neglectable issue, there was no guide or phone book for the hotel service in the room!
• Mahsa (10/5): Exceptional -
• Matthias (9/5): Good hotel in Istanbul - The hotel is good, the room has a nice size, the bed is comfortable and the bath is clean. Air condition is working perfectly as well. The check-in is easy with very friendly and helpful personal. It is close to the center, only some minutes (walking) away from a metro station. Super markets and good restaurants are also nearby.
• Ehteshaam (10/5): Excellent, Brilliant, Wondercrumptious - Staff were amazing. Emir was brilliant and solved any problems I had quickly. So did the young lady receptionist. I could tell they were more like a family runned business which was comforting to see. The professionalism was great. The breakfast was incredible with a huge variety to choose from. The lady who cooks is fantastic and we had a laugh. I definitely enjoyed my stay. Over stared at breakfast by a lady who took room number. Not sure what to take by that, but it was uncomfortable.
• Dyako (9/5): Superb -
• Deniz (6/5): Pleasant -
• Senad (7/5): Good -
• Mike (7/5): Nice, comfortable Clean but needs more work. - The Staff were very nice, especially the cleaning crew. Breakfast was good. There was a bad smell, a sewer-like smell in my room all the time.
• Mustafa (8/5): good - the room the bathroom
• Berkcant (10/5): Exceptional -
• Can (8/5): Very good -
• Mohammad (10/5): Exceptional - Clean and spacious rooms. Staff were very friendly and helpful especially Emre and Selenay at the front desk. Would definitely stay there again.
• Delan (10/5): Exceptional - Very good thank you
• Azeez7867 (6/5): Pleasant - The clean and staff is good The location is far from the city center
• Leotrim (10/5): Exceptional -
• Amaan (5/5): Okey Dokey! - Good Location, clean property, nice breakfast at a great value In an extremely cold weather the Airconditioning wasn’t working, the hotel location given on Booking.com was wrong I had to walk a long way with my luggage to reach the hotel. Also there was no local contact number, the number provided was an Indian number, I had to make an international call to get the correct hotel location.

Photos