Retaj Hotel

Location: Zahran Street, 5Th Circle, Amman, jo

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 01:30 PM - 02:30 PM

Check-out: 10:30 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Wheelchair accessible
• Kid meals
• Public transport tickets
• Lower bathroom sink
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Electric bicycle charging station
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Single Room

  Offering free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The single room offers air conditioning, a mini-bar, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Key access
  • Key card access

• Standard Double or Twin Room (Single Occupancy)

  1 King Bed

  Located on the top floor with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV with satellite channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Accessibility - Tile flooring in room

  Eco-friendly - Energy-saving switches and LED light bulbs

  Need to Know - No cribs (infant beds) available

  Smoking And Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • No cribs (infant beds)
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Soap
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • LED light bulbs
  • Restaurant dining guide
  • Location - top floor
  • Desk chair
  • Meal delivery service available
  • Energy-saving switches

• Standard Double or Twin Room

  Offering free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This twin/double room is air-conditioned and features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker and a wardrobe.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• Ammar/ Fatima (8/5): -
• KHALED (10/5): Nice and clean hotel - Clean, staff are friendly, location N/A
• Emad (9/5): -
• Adil (4/5): -
• محمد (7/5): -
• wadha (9/5): - الفندق حلو ومريح وكل شي حولك
• ازهر (8/5): اقامة لطيفة - التعامل الجيد لا شي
• Bassam (10/5): -
• AHMAD (10/5): -
• Mohammed (10/5): انصح فيه .. سعر حلو مقابل الموقع وكل شي حولك وتقدر تخلص امورك مشي اقدام - بصراحة موقع ممتاز نظيف خدمة سريعه الشباب الله يعطيهم العافيه بشوشين مبتسمين افطار رايق وحلو جلسة فوق جميلة مطلة على الشارع .. واحترامي وتقديري لأخوي ابو عادل موظف الاستقبال ونعم الرجل هدوءه اطلالته خدمتهم السريعه والمتابعة مع النزيل بشكل سريع
• Mohammad (9/5): -
• Harahsheh (10/5): -
• Bassam (10/5): -
• ELIAS (7/5): -
• Maria Elena (7/5): -
• ليان (10/5): -
• Husam (9/5): Good - Very nice Nothing all good
• ليلى (9/5): - موظف الاستقبال ونظافة الغرفة ووجود كوفي مختص بنفس المكان لاشي
• Harahsheh (10/5): -
• احمد (8/5): -
• Slimejs (9/5): Skvělé služby, moc hezký hotel na rušné ulici. - Toto je skutečně moc hezké ubytování za slušnou cenu. Pokoj má akceptovatelnou velikost, postel pohodlná, koupelna příjemná, čistá a hezky velká. Naprosto skvělá byla orientální snídaně, která byla v ceně - různé humusy, chleby, pizzy, prostě báječné. Personál byl profesionální. Vlastně mne nenapadá moc věcí, které bych mohl kritizovat. Až přijedu příště, budu tento hotel vážně zvažovat. Hotel stojí na ošklivé a dopravně velmi živé ulici, přes kterou se musí přecházet po lávce (nepříjemné s kufry). Celkově je tato čtvrť jen místem, kde dává smysl jen přespat a pak jet taxíkem jinam. Káva k snídani byla placená, čaj zdarma. Televize by mohla být o něco větší.
• Sulaman (10/5): Amazing hotel - Nice hotel. Staff were amazing and great service. Location is very central and very close to shops and markets.
• kassem (10/5): -
• RAZI (7/5): -
• Mona (9/5): -
• ملاذ (10/5): -
• Bayan (5/5): -
• Alfieh (10/5): I whish I could stay more the room fantastic - First the staff was very kind and helpful and friendly I liked much there breakfast too and all worker clean and look like 4 star hotel I like everything off hotel
• Abduljalil (7/5): -
• Mary (7/5): -
• Mary (7/5): -
• Adnan (8/5): -
• Maha (10/5): -
• Ana RG (9/5): - Muy cómodo. Buen desayuno. Además ofrece comida 24 horas en un restaurante que tiene en el rooftop. Muy bonito y agradable. La comida muy rica. Calle con mucho trafico, pero se accede bien ya que tiene parking privado que va por sensor y se abre directamente la valla de entrada
• نوفل (10/5): -
• خالد (10/5): ممتازه - مريح السعر شوي مبالغ فيه
• amani (1/5): -
• Rahulseth89 (7/5): -
• Wael (10/5): -
• عيسى (10/5): -
• samah (7/5): -
• Majdob (9/5): -
• yu (1/5): 不会再入住，房间内空调不好用，来了一个工作人员说出去看一下，一分钟回来………等了20分钟没回又去找人，又换了一个上来也搞明白说等10分钟他去楼下看一下……结果又没上来………房间内电话也不好用，没见过这么差服务的酒店 -
• Majdi (7/5): - Location was good None
• anas (8/5): Appropriate for short stay -
• Abdullah (4/5): أقمت في الفندق اكثر من مره ولكن موظف الاستقبال غير مهني - موظف الاستقبال لم يخدمنا عندما طلبنا منه وطلب رسوم إضافيه كاش لاأعرف السبب ولكن حبيت ان اذكر هذا موظف الاستقبال
• Mayar (8/5): -
• Nir (9/5): -
• mirwan (10/5): if I comeback to amman for sure I will choce Retaj hotel again - Onbijt perfect ,,, clean rooms ,, friendly people niks
• Abbas (1/5): - Room is very small
• RACHA (10/5): - Tutto è perfetto. Staf sono molto professionali e gentile . La pulizia e perfetta . Posizione eccezionale . Letti comodi Niente
• Alatawi (10/5): -
• NAKHLEH (1/5): -
• alabady (10/5): -
• Ahmad (7/5): - الموظفين محترمين و تعامل ممتاز موضوع المفتاح و في كل مرة لازم ارجع للرسيبشن لكي يدخل الكود
• Adnan (8/5): -
• Morad (8/5): - فندق في المستوى جيد 👍 نمت فيه ليلة واحده مافي مشكل الحمدلله كل تمام
• Hashim (10/5): -
• Ziad (10/5): - Clean and staff were friendly and helpful Nothing really
• Qadi (8/5): -
• Saad (9/5): - النظافة والخدمة وبوفية الفطور الغرفة كانت على الشارع وكان ازعاج
• Abdallah (10/5): -
• عاطف (10/5): -
• waleed (9/5): اشكر الموظف ماهر في حسن الاستقبال وسرعة اجراءات الدخول -
• Abdallah (9/5): -
• Tuork (9/5): -
• Vatsala (7/5): - The location is very good. Few kms away from the main attractions of the city and the nearby market and restaurants. The staff at the hotel were not really good with communication as they are mostly Arabic and it becomes difficult to communicate if you don't know. But overall the staff were helpful and friendly.
• samah (8/5): -
• Wan Roshaimi (8/5): -
• Abdullah (10/5): -
• alsaher (8/5): -
• Albalwi (6/5): تجربه جميله رح اكررها ثاني مره - تعامل الموظفين جميل المكان دافئ مريح الفطور جميل كانت الغرفه على الشارع صوت السيارات هو الي ازعجني فقط
• Mohammed (9/5): رائعة، وكل الشكر لطاقم العمل جميعا - الهدوء والنظافة والترتيب والاهتمام بالتفاصيل ولباقة التعامل من قبل الموظفين مريحة جدا شكرا لكم جزيلا المساحة نوعا ما صغيرة
• Amjad (8/5): - Recipient staff and location No slippers 😕
• Ahmed Khattab (7/5): - I would say the stuff are ver helpful whenever you have asked i was clean, If i visit Amman next time, definitely I will stay there. I recommend it.
• Dorothée (8/5): -
• HAMZA (1/5): One of the Worst Hotel Experiences of My Life - One of the Worst Hotel Experiences of My Life This was honestly the worst hotel experience I have ever had. I requested a non-smoking room, but when I entered the room, the smell of cigarette smoke was extremely strong. It was very unpleasant and nothing like what I expected. When I complained, the staff kept insisting the room was “good” and “non-smoking.” After arguing, they finally agreed to change it and promised to give me a “special room.” What made it even worse is that it felt like they were expecting a tip just for doing the basics. One staff member was acting overly friendly so I would tip him, and after he changed the room, he disappeared completely. Before that, I asked him for simple items like a toothbrush, and he said yes—but after taking the tip, he never came back. I even asked for a single painkiller—just one pill—and the staff looked annoyed and answered with attitude, telling me to go outside because they “don’t provide it.” No politeness, no care, nothing. Then, I asked for a late check-out. Even though the hotel was almost empty, they told me I had to pay half the room price just to stay two extra hours. Most hotels allow late check-out or at least charge a small fee, but not here. They didn’t care at all and just wanted money. The new room they gave me was still a bit dirty, and the customer service throughout my stay was horrible. The staff do not smile, do not welcome guests, and do not know how to treat customers. They didn’t even help with my luggage—I had to carry everything myself while they stood there doing nothing. I absolutely do NOT recommend this hotel to anyone. Stay away from this place.
• Spinelli (10/5): - Anche se è stato breve, abbiamo apprezzato questo soggiorno! La struttura è molto bella e pulita! La staff è gentile, Rasem alla reception è stato fantastico! Consigliato
• imhis (9/5): - Otel gayet güzel temiz idi çalışanlarda son derece yardımseverdi Yok
• MHD HASSAN (8/5): -
• Dzenana (7/5): -
• AL-CHAAB (9/5): -
• Ruben (9/5): Zeer goed hotel. - De vriendelijkheid en servicegerichtheid van het personeel. Meest in bijzonder één bepaalde manager (wiens naam ik helaas ben vergeten), een alleraardigste en redelijke kerel met wie alles in overleg mogelijk is. Het is voor mij een luidruchtige omgeving. Maar dat is nogal subjectief en hangt sterk af van wat je gewend bent.
• Mohammed (10/5): -
• Тетяна Волк (7/5): - Friendly staff Location Bedding looks tired. Breakfast awful. Corridors smell with cigarettes.
• maram (7/5): -
• Johnny (8/5): -
• omar (8/5): -
• Latif98 (3/5): -
• Abdulqader (8/5): -
• Rola (5/5): -
• Haytham (10/5): - الفندق هادئ ونظيف والطاقم متعاون وكل شي ممتاز
• Felipe (10/5): - Desayuno Muy Completo y Delicioso
• Mostafa (9/5): -
• Mohamed Imran (8/5): - Er werd met zorg omgegaan met haar klanten.
• Omar (7/5): -
• Mohammad (10/5): - Clean and quiet the staff was amazing
• Lydia (8/5): -
• Kutaiba (9/5): اشكر الاستاذ ابو عادل مسؤل الاستقبال فهو رجل كفوء ولو كنت أفكر بإنشاء فندق لأخترته مديرا له اكرر شكري على إخلاصه في العم - كل شي
• Mosab (7/5): -

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