Radisson Blu Hotel Nairobi Upper Hill
Location: Elgon Rd, Upper Hill, Nairobi, 00100, Nairobi, KE
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Recreational Opportunities:
Take advantage of the outdoor pool, spa tub, and sauna for a relaxing stay.
Dining and Drinking Options:
Enjoy African cuisine at The Chop House or have 24-hour room service. Unwind at the poolside bar or bar/lounge.
Event Spaces and Amenities:
This hotel offers a 24-hour business center, conference center, and complimentary newspapers. Perfect for events with 14 meeting rooms.
In the heart of Nairobi, enjoy luxury at Radisson Blu Hotel Nairobi Upper Hill with easy access to nearby attractions. Book now for an unforgettable experience.
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Fitness facilities
- Proposal/romance packages available
- Express check-out
- No single-use plastic straws
- Comprehensive recycling policy
- No single-use plastic stirrers
- No single-use plastic water bottles
- Guest education on local ecosystems and culture
- Annual carbon offsets
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Sauna
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- ATM/banking
- Conference space
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Express check-out
- Internet access in public areas - high speed
- Smoke-free property
- Tours/ticket assistance
- Wheelchair accessible parking
- Free area shuttle
- 24-hour business center
- Conference center
- Snack bar/deli
- Golfing on site
- Free self parking
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- 24-hour fitness facilities
- Housekeeping on request
- Couples/private dining
- Vegetable garden
- Proposal/romance packages available
- Ballroom
- Banquet hall
- Eco-friendly cleaning products provided
- LED light bulbs
- Recycling
- Living plant wall
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Bicycle parking available
- Change of towels (on request)
- Change of bed sheets (on request)
- Well-lit path to entrance
- Pool hoist on site
- Pool access ramp on site
- Vegetarian breakfast available
- Organic food
- Annual carbon offsets
- Locally-owned & organized tours & activities
- Guest education on local ecosystems and culture
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Accessible shuttle
- No accessible shuttle
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Executive Room (Lounge Access)
2 Twin Beds OR 1 King Bed
355 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Magnifying mirror
-
Superior Room
1 King Bed
355 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Hand-held showerhead
- Lowered peephole/view port in door
- Bathroom emergency pull cord
- Change of towels (on request)
- Change of bed sheets (on request)
- Magnifying mirror
-
Executive Room, Park View
2 Twin Beds OR 1 King Bed
355 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Hand-held showerhead
- Change of towels (on request)
- Change of bed sheets (on request)
- Magnifying mirror
-
Premium Room, Park View
1 King Bed
355 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Hand-held showerhead
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Hand-held showerhead
- Bathroom emergency pull cord
- Change of towels (on request)
- Change of bed sheets (on request)
- Magnifying mirror
-
Executive Suite, 1 Bedroom (Lounge Access)
1 King Bed
592 sq feet
Layout - Bedroom and living room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Shower, bathrobes, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Doorbell and phone notification
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Hand-held showerhead
- Doorbell/telephone notification
- Change of towels (on request)
- Change of bed sheets (on request)
- Magnifying mirror
Guest Reviews
- walter (10/5): - Good food and beverages, rooms were comfortable and staff went out of their way to help guests. I felt safe here.
- Silvia (6/5): - Restaurant staff was inattentive and food was meager. The breakfast was poor, especially for the price. Room was nice and clean.
- Kaitlin (10/5): Amazing staff service and comfortable - The room was clean and the bed was so comfortable. We experienced amazing service throughout the stay. We also used the spa and it was incredible.
- Evans (10/5): - Clean and quiet
- DeAnna (10/5): - Wow! What a hotel! Loved everything about it!
- Momodou (8/5): - Excellent Facilities with professional and friendly staff. Great restaurants!
- LIYAN (8/5): - Overall good. Bed is comfortable. Breakfast has good variety and the view at restaurant is beautiful. One issue is shower screen which cannot effectively block shower water.
- Grace (10/5): - Modern comfortable hotel.
- Verified traveler (2/5): - This is a very nice hotel. We underwent a thorough security check at the gate which was very comforting. Inside is very plush and luxurious and the staff were excellent. We were offered hot towels to clean our hands and a refreshing drink of fruit-infused water and fruit were available. We stayed in the executive twin bed room as an upgrade and we were shocked at the quality and ambience of the room. The single beds were very narrow and uncomfortable, more the size of camp beds and not what you would expect in a hotel of this standard. Poor lighting/room gloomy. We ordered room service on the furst night. Room service was inedible - lamb chops too salty and fatty; mixed veg was dripping with salt; mash was lumpy. The lunch buffet was very nice with a wide selection of dishes. The pineapple crumble was so good- heavenly! All the staff were nice, friendly abd professional.
- Bridget (10/5): - I like the food options and the staff are wonderful
- Faith (10/5): - All good
- Verified traveler (10/5): - Staff were extremely friendly and helpful. Property very nice. Pricing a bit excessive.
- Obi (10/5): - The service at Radisson Blu Upper Hill is impeccable.
- Godfrey (10/5): - Great service, excellent food and wonderful facilities
- Ruth (10/5): - Was great!
- Renee (10/5): - Great customer service, very quiet, great tour guides and very clean. We had a great stay. Highly recommended.
- Violet (10/5): - The staff was wonderful! Mercy and Janet in reception were patient and prompt in answering our questions. Nicholas was amazing in helping us settle into our room. He went the extra mile to work with the reception desk in getting us a more suitable room because the room we were first assigned smelled of fresh paint. Gabriel, the doorman, was just as helpful. Wilson, the housekeeper, did a magnificent job in cleaning our room and making sure we had a good supply of water and coffee! The staff in the Transportation and Tours Desk expertly arranged for a city tour for us. They assigned the most qualified driver, Jaguar. Jaguar did a fantastic job taking us to landmark spots of the city. He did a good job explaining the history and current situation of many of the places he took us to. I recommend him highly for that kind of tour. We got more than our money's worth. We had breakfast and dinner twice in the hotel restaurant. The buffet for both breakfast and dinner is very good--many delicious items. The dining staff, like the other staff in the hotel were courteous and professional. Overall, Radisson Blu, Upper Hill, is among the best hotels I have ever stayed in; and, being a frequent traveler, I have stayed in many! The property is superbly maintained, and the staff is without a doubt, the best!
- Violet (10/5): - The staff were, as we expected from our previous stay, wonderful. Mercy and Janet at the Reception Desk, Nicholas and Gabriel, and Wilson in Housekeeping. The condition of the property is immaculate! The hotel is definitely of the highest standard.
- Jeff (10/5): - Excellent
- James (10/5): - Great hotel in quiet area. No local amenities, taxis required to get anywhere. Good pricing and recommended
- Eric (10/5): A 5-star experience in every aspect - In 23 years of traveling, I’ve never met a friendlier hotel staff in my entire life. Every person in every capacity was so accommodating, so friendly, and so genuine. The experience is definitely 5 stars and I can’t thank all of you enough for making us feel so welcomed and comfortable.
- Angela (10/5): - Excellent hotel but grossly overpriced restaurants
- Tokay T (10/5): - Excellent
- James (10/5): - Excellent hotel, first class service in all aspects. Large comfortable room, excellent restaurant and bar areas. Breakfast is superb
- mark (10/5): Great Hotel Highly recommend it - During my first visit to Nairobi, I had a wonderful stay at the hotel. The friendly staff, delicious food, and impeccable rooms made my stay unforgettable. Additionally, the in-house gym was spacious and easy to use.
- eirik (10/5): - Excellent property, fantastic service and hospitality. Dining options and breakfast buffets best ever experienced
- DeRon (10/5): - Beautiful property and excellent service throughout our trip
- Caroline (10/5): Amazing! - Great place to stay and very friendly staff
- Momodou (8/5): - Very well kept property with highly friendly and professional staff
- Momodou (10/5): - Great property with highly dedicated and professional staff. Very motivated and friendly.
- Mubarik (10/5): Perfect Business and Leisure Hotel - Fantastic facility, lovely hotel and staff, everything one needs for business trip
- Rebecca (6/5): - The radisson was pretty comfortable- it looked pretty new and fresh and well kept. The breakfast buffet was actually excellent- surprising selection and quality (would highly recommend getting it included in your room rate as it is much more economical) but extremely limited room service menu (e.g. 2 burgers and 4 entrees), I couldn't seem to get my A/C to work-it was cooling during the day but consistently woke up to a hot room around 3am? If you don't want room service or buffet, only other option is the very expensive/fancy steakhouse or the bar. I had a chicken quesadilla at the bar, it came with no cheese and chicken soaked in soy sauce but Innocent and Peter noticed my concerns and had them remake it properly so kudos to them. Also it took them 20 minutes to check me out (despite having already paid for the room and left a card for incidentals) and then when my uber got delayed they told me they had a taxi outside (for 4x more) so as it was getting late I cancelled my uber and prepaid only to find the taxi was not outside and actually 10 minutes away, which was frustrating particularly since the whole process should have been 3 minutes and not 30 which really matter for those early morning flights.
- ReynoldMargaret (10/5): - I liked all the services, room cleaning, hall ways very clean kitchen service brought the food late without complaining it's late and receptionist service were awesome asking whether we need help. As all Radisson Blu is now my place to stay each time I will visit Kenya and recommending it to all the people I know who will visit Kenya. Nothing to complain about Radisson Blu during my stay. It was more than home and thanks to all I interacted with. My God Bless you all and hopefully this corona virus goes in order visitors to come back.
- Verified traveler (8/5): - Better looking inside than outside !!!!!!!!!!!!!!!
- Unnikrishnan (10/5): - Clean rooms,Good breakfast, good security and friendly staff
- Kevin (10/5): Always good - Always great to stay here, especially in the Club Lounge
- Verified traveler (10/5): - Nice hotel. The bathrooms were super comfortable and it was super easy to relax. I would definitely stay there again.
- Kwizera (4/5): - The issue of charging 60$ for early Check in. The room service/dining was lacking and the smart buttons on the telephone were not functional and part of the card entry system on the door just fell off!
- Verified traveler (10/5): - Excellent hotel but you pay for it. We paid almost double than what we did at the Boma. The hotel is very chic. Great food and service. Luxury in one word but was a big much for a transit night. It would have been worth it if we stayed longer.
- Verified traveler (10/5): - Very nice hotel. Kind of in the middle of no where. Nothing in area really walkable though we tried. Great room service menu. Very friendly staff.
- Verified traveler (8/5): - Staff extremely helpful, regardless of the time, smooth check in / out procedure. Good location .
- Verified traveler (2/5): No Water - Unfortunately one of the most unpleasant stays at any hotel in Nairobi, during my stay there was not hot water (at one stage there was no water) available. The staff were extremely unhelpful and made promises that they new they could not keep, in addition there was no communication from the management team. As a Partner of the Africa Alliance Group (many of our staff and management stay at the hotel) i have instructed our travel agent not to book any member in your hotel again. When checking out I was offered a 20% discount, but due to the fact that we booked via a hotel booking site it could not apply to me. The treatment and communication was extremely unprofessional and reflects very poorly on both Kenya and the Radisson Group.
- Verified traveler (6/5): - The hotel itself was absolutely fine and what you would expect for a Radisson. The staff are charming and helpful. The issue was that for three days there was a mix of no hot water and no water as their water pipe had broken, ultimately leading to me and everyone else having to be moved elsewhere. They did without question but it was obviously a bit of a pain.
- Verified traveler (2/5): No water! - There was no water and no communication regarding the status of the water upon check-in by reception. First morning there was a trickle of water, but cold water only! Second morning the guest had to boil a kettle to shave. This is unacceptable for a 5* hotel!! No option given to move to another hotel & we had pre-paid for accommodation - no compensation given - very disappointing!!
- Mark (10/5): - Absolutely superb hotel. Room is luxurious and comfortable, food excellent, and the staff are just amazing. Nothing is too much trouble. It was a genuine pleasure to stay at this fantastic hotel.
- Verified traveler (8/5): - The property is safe and has great amenities. The property has spa, restaurants and meeting space.
- Nicole (8/5): - Beautiful hotel with great city views. Very safe, clean, and convenient.
- Verified traveler (10/5): - Great facility. Very polite, efficient and professional staff
- Michael (10/5): - The staff is GREAT. Modern hotel with great amenities including restaurant, bar and transfer service. Close to downtown Nairobi. Business floor is a nice touch.
- Verified traveler (10/5): - Only there for one night superb hotel staff very friendly Regards Kc
- Verified traveler (8/5): Very heavily secured hotel in Nairobi area - Standard Radisson Blu which provides a good quality experience, even though a little cookie cutter, but dependable. Very heavy security, almost like being in a secure camp.
- Andre (10/5): - Good hotel in upper hill area of Nairobi
- Verified traveler (10/5): Rad Nairobi - Looking pool side is better than road side
- Sarah (8/5): - Beautiful hotel, friendly staff, excellent food, great price. Also, extreme safety measures taken when approaching the hotel, makes one feel secure. Couldn't ask for anything better.
- David (10/5): Great hotel would definitely stay again - Great hotel and convenient location for NBO and Wilson airports. Staff were amazing, really helpful with all my endless tourist questions. The front desk helped change some cash which was a big help. Room was big and spotless. We ordered room service as we arrived late, the food came quickly and was really tasty. Would definitely stay again, thank you Radisson Nairobi.
- Sandra (10/5): Great Property! - Really great property! Staff super friendly and helpful and the rooms are fantastic. The food was tasty and really fresh and reasonably priced. Definitely our new place to stay if the standards are maintained or improved.
- Adewale (10/5): Stay as Radisson Blu Upper hill - Very nice staff. Good services
- Ahmed (10/5): Great Property - Good 5 star property not very far from airport. I stayed in Radisson Blu hotel Nairobi for 2 nights on a business trip. It took me 15 minutes from the airport on airport taxi. Hotel is new and well maintained. Room are spacious especially washroom with rainfall shower. Check in was very quick and staff was very welcoming and cooperative. Food was very good. Only issue with me was hotel is non smoking and I have to come down for smoking whenever I wanted to. Will highly recommend and stay gain.
- Benjamin (10/5): - Great hotel, excellent service! I have stayed in several places in Nairobi, but the Radisson Blu is a step above the rest. Location is convenient to much of the Westlands, Upper Hill, and the central business area.
- Verified traveler (8/5): - Nice and clean business Hotel with friendly staff. Food is average, nothing great, and a little overpriced.
- N (10/5): Radisson Blu Hotel. Upper Hill Nairobi. - Great place. Check in and out was seamless. Staff very polite and nice. Food was good too and the room was amazing. Nice lobby area to chill as well. Great facilities too. Not far from anything if you decide to get a cab or walk around as well. Felt safe and secure as well.
- Marianne (10/5): Our running club of 12 adults enjoyed! - This hotel was beautiful, in a great location, and with very good service. We came as a running group for the Nairobi half marathon and had a fantastic time. The staff had no trouble adding a third (rollaway) bed to our 2-single-bed room, the food at the restaurants was good (expensive breakfast, but nice), and they went out of their way to help us fast when our airport transfer (scheduled through our tour company) didn't show- the Radisson staff had us in their own two shuttle cars, with drivers, within 10 minutes. The spa services were good overall; pedicures and facials were slow and a bit underwhelming, but still nice to have after our race.
- Verified traveler (6/5): - The room was comfortable and had a bath and shower which is not always available, however it is very expensive.
- William (10/5): - Very friendly hotel with good restaurants. Blah Blah Blah
- Sheila (10/5): - The staff is very professiona, facilities are very clean and modern. Good food. Good location for a business meeting or for a drink with a friend.
- Verified traveler (10/5): Great Hotel - Amazing hotel with great service.
- Bones (10/5): 4 days in Nairobi before heading to Mombasa - Good hotel reasonably close to the westlands area for nightlife and entertainment. Live music/DJ on some nights was a bonus. Will be staying on my way home for an additional 2 days.
- Sakae (10/5): Amazing!! - It was amazing experience in my business trip, which made me very comfortable during my stay.
- Abiodun (8/5): - The room view was very pleasing and the room was always clean.
- Geoffrey (4/5): - Was checking in at 1630 and had to wait 30 minutes for a room although check out is 10.00. Bad location if wanting to do anything after hours.
- Shaney (8/5): - comfortable business hotel, thank you
- Osman (10/5): - Very nice hotel with very professional and courteous and accommodating staff. Thumbs up to front desk manager Jackson Ngigi, a very courteous smart welcoming accommodating professional gentleman who checked me in and checked with us throughout our stay at radisson
- Anne-Claire (8/5): Radisson - The hotel is recent and well maintained. The restaurants are good. Service is quite slow
- Kelly (10/5): - Very pleasant, great facilities and friendly helpful staff
- Abdul (10/5): - good..will recommend all done good..will recommend all done
- Verified traveler (8/5): - Hotel is efficient, drivers available and good, not far from airport and not far from downtown. There are two restaurants and a bar with food, buffets are good. The business center is a little difficult, but staff will print for you. Computers not available. I would stay again. Efficient and clean.
- Verified traveler (8/5): OK stay but issue with lost items not reported. - Good overall hotel, but service a little slow. Pool small and recreation facilities insignificant. Room was good. Room service and cleaning good.
- Verified traveler (8/5): - Very safe and clean hotel
- Sue (2/5): Crowded and Noisy - Stayed 2 nights recently. The hotel is new and modern for kenya but its way too crowded and Noisy. It's difficult to get good rest if your not on a business trip. Room service is quick and efficient but I did choke on cling film in my food. Spa was ok but two separate showers didn't drain properly s9 you end up standing in a pool of water. Please have some bigger tower in the shower, not everybody can wrap themselves in a mini towel. And also more than. 1 face towel. Upside, great location, friendly staff (some), nice bar. My room didn't have a nespresso machine, the housekeeping supervisor kindly brought one to to the room.
- Kevin (6/5): Its OK - Impresive hotel from the outside and loby, your room will just be OK.Its clean and comfortable, no convinced the air-conn actually did much. Hotel taxi service is at least 5 times what you'll pay with Uber. Gym is small, and busy so be prepaped to wait for equipment. Pool is outside only. TV channel selction is poor by todays standards, Restaurant choice is fine, but pricey by local standards, although given the area there is very little choice.
- Verified traveler (10/5): Best Service - Best service in Nairobi. The hotel is modern, clean and caters for everything you can think of.
- alison (6/5): Cosmopolitan hotel in Nairobi - Very cosmopolitan, staff were prompt efficient and service was good. Nice decor v good facilities and well presented. Two negative points - the food at the fresco bar was at best mediocre and we had a serious of rather annoying power cuts.
- Verified traveler (8/5): Beautiful hotel, good service, meals average - The hotel was beautiful, from the reception area to the rooms and the bathrooms. The general service of staff was also good except when the hotel was busy, especially in the bar area. I found the meals and beverages to be expensive and at the food not at the consistent quality I would have expected and for some reason, breakfast was not included in my rate which I cannot understand.
- Verified traveler (8/5): - The hotel is amazing. Rooms could be updated for the price they charge.
- Verified traveler (10/5): - All round a very nice hotel and convenient for business and airport - given Nairobi traffic! Food very good
- Bill (8/5): Convenient to airport - Fairly close to airport (30 minutes typical) and reasonable access to Nairobi central during low traffic periods like the weekend. Nice pool facilities. Restaurant food was nice but limited menu due to renovations/temporary merger of two formerly separate facilities. This looks like it will be finished soon.
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