Quality Inn San Diego South - Chula Vista

Name: Quality Inn San Diego South - Chula Vista
Address: 778 Broadway, Chula Vista, California, 91910, Chula Vista, US

Location: 778 Broadway, Chula Vista, California, 91910, Chula Vista, US

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Recreational Amenities and Views
Enjoy the outdoor pool and terrace at Quality Inn San Diego South-Chula Vista to unwind and soak in the view.

Convenient Features
Start your day right with complimentary daily breakfast and stay connected with free Wi-Fi. Additional amenities include a business center, 24-hour front desk, and free parking.

Comfortable Rooms
Relax in one of the 50 air-conditioned rooms equipped with modern conveniences like refrigerators, microwaves, and free Wi-Fi. The hotel's location near Chula Vista Center makes it an ideal choice for your stay.

To book your stay at Quality Inn San Diego South - Chula Vista and enjoy these fantastic amenities, visit our website now!

Important Information

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Policies

Check-in: 03:00 PM - 05:30 AM

Check-out: 11:00 AM

Instructions: An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Elevator
ATM/banking
Free breakfast
Safe-deposit box at front desk
Tours/ticket assistance
Wheelchair accessible parking
Assistive listening devices available
Free self parking
Pool sun loungers
Wheelchair-accessible van parking
Wheelchair-accessible pool

Rooms Available

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Hand-held showerhead
- Height-adjustable showerhead
- Bathtub grab bar
- Accessible bathtub
Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Hand-held showerhead
- Height-adjustable showerhead
- Bathtub grab bar
- Accessible bathtub
Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Hand-held showerhead
- Height-adjustable showerhead
- Bathtub grab bar
- Accessible bathtub
Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Hand-held showerhead
- Height-adjustable showerhead
- Bathtub grab bar
- Accessible bathtub
Standard Room, 1 King Bed, Non Smoking

1 King Bed
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in bathtub
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Hand-held showerhead
- Height-adjustable showerhead
- Bathtub grab bar
- Accessible bathtub

Guest Reviews

Kevin (10/5): - yr
Yolanda (10/5): - All night loud activity, someone was banging on office door trying to get to staff…DANGEROUS. I attended a funeral across the street and did not realize this area was so dangerous.
Roberto (10/5): - Everything was great
Daniel (6/5): - The staff was very nice however the area felt unsafe and the room doors tables etc had dents and cracks etc.
UBALDO (10/5): - Great customer service!
Juan (10/5): - Todo bien
Jorge (2/5): - I’ll like to cancel
Socorro (2/5): - Room seemed nice and clean at first until we seen a German cockroach in our room they even gave us a can of raid or it to spray ourselves.
Blanca Yadira (8/5): - We just stay one night , the staff was nive but the area looks not safe , the breakfast was really good .
Marilyn (2/5): - Cancelled reservation due to undesirable area
K L (8/5): - We were attending a conference about a mile away. Hotels.com has very few properties in Chula Vista. This was the closest to the conference site. I thought it was a 2.5 star property but when we arrived, it clearly is only a 2 star. No worries. The breakfast eggs are beyond imagination. I don’t know how they're created, but it clearly is not on the premises. The yolks are all flattened into the egg whites. The egges haven't changed since the last time we stayed at a Quality Inn some 9 years ago.
Maria (8/5): - Stay was dercent....would stay here again.
JOHN (8/5): CAR meetings stay - While mostly evrything was god, the ceiling above the showerhead was showing mold and disrepair.
Artur (2/5): - This was by far the worst place I have ever stayed. The property looked nothing like the photos online. It was old, outdated, and filthy. The room was disgusting, with stains on the carpet and bed baseboards, and there were gaps on the doors over half an inch wide. The surrounding area also felt unsafe. I checked out within 5 minutes of arriving and had to drive 4.5 hours back to Los Angeles, completely exhausted. This place deserves negative five stars. My trip turned into a nightmare because of this experience.
Phyo Ko Ko (8/5): - The room was clean, and the property was well-maintained with no bad smell around area. Parking was good with enough space, and the hotel had bright lighting at night, which made the cars feel safe. The only downsides were that the pool was a little dirty (not too much). Also, tissue paper should be fully stocked in the room before new guests arrive. The breakfast dining area did not have enough tables. 7/10
Eric (10/5): - Great pricing
Jose (10/5): - Friendly staff and super clean rooms.
Paul (8/5): - The staff very friendly.
Mario (8/5): - Close to sesame place
Ana (10/5): - Excellent service house cleaning was excellent very clean. The staff Sadie's were very nice love the
Sergio (10/5): - I would definitely stay here again! I work in the Hospitality industry and this is definitely a place that I was extremely comfortable in all aspects.
German (10/5): - Clean convenient location
Diane (8/5): - Other than some noise at night from inconsiderate guests, the hotel was good value and comfortable.
maria (4/5): - Needs a lot maintenance no safe area
Nancy (8/5): Not to bad - They took my extra clean towels which I didn’t ask for but did not fix the beds the walls in the bathroom need to be cleaned THEY NEED TO DEEP CLEAN ELEVATOR WALLS NEEDS DEEP CLEANING ON DOOR and all walls BUT OVERALL IT WAS A NICE AND I WILL STAY AGAIN FRont DESK CLERK WAS VERY VERY NICE
Michael (8/5): - fine
Andrea (2/5): - Horrible experience homeless people outside and in the same area of the 711 and people in the parking fighting… the rooms are so outdated nothing compared to the pictures
Erick (10/5): - Staff and front desk were very friendly and helpful.
Clary (10/5): - Enjoyed the stay. Only issue I had was parking area is quite small so, no trailers or large trucks.
Janet (8/5): - It was ok for the purpose. Check in clerk very nice, and helpful. Breakfast included is a +/
Ashton (6/5): - Good hotel
Verified traveler (6/5): Needs deep cleaning and new carpet - Comfortable beds. Dirty and torn carpet, dust and fingerprints on counters and nightstands, hair in bathroom sink.
Allan Jose (10/5): - Clean
sam (8/5): - Basic accommodations. Adequate breakfast. Easy parking.
Lupita (10/5): - From now on this will be my Favorite place to stay on my Business Trips
Luis (10/5): - Everything was great
aaron (8/5): - Breakfast ok, not very hot for biscuits gravy sausage and eggs, came back from daily excursion and room was still being cleaned 530p, had to wait
aaron (8/5): - Same as last review for thos hotel, stayed one exyra day, different booking but same room
Daphne (10/5): - Room was big and spacious. Basic necessities all fulfilled in a no-frills hotel room. Area is safe and quiet, and there’s a 24 hour laundromat when I needed to do unexpected laundry. Will consider if I need an affordable quiet place for a getaway staycation in future.
misty (8/5): - Quick trip for San Diego
Jacob (6/5): - The hotel is a little old and rundown. My first room reeked of cigarette smoke. In both rooms the bathroom ceiling had been patched horribly and the paint was bubbling along with mold on the caulk above the tub. And the sink would hold water if you ran it for more than 20 seconds. Overall the room wasn’t dirty if you exclude the bathroom. It does smell like cleaning supplies however, which isn’t a good or bad thing I suppose. I did not see any bugs so that’s alway good.
Roberto (2/5): - Let’s start by me sorting out Hotels on Expedia but this would qualify as a motel. Checking in went easy, good amount of parking. Got the the room and smelled heavily of cleaning agents. Found what looks like blood on the door of the bathroom, I was able to get a napkin and wipe it off There was a stain on the floor that looked like blood too. The ironing board was beyond dirty so I didn’t use it. Broken outlet for the wash room. Killed a roach during my stay. Permit on the elevator was up to date (yes I look for these sorts of things) Breakfast they claimed starts at 5 but that was a lie, also when I did get breakfast it was not hot, barely room temp. The waffles were a hit. Coffee was mostly water. Wi-Fi only worked on the first day Also needed to check out early so I asked the night before what time I could check out, they said anytime and to my surprise (not) I get to the window and all the lights are turned off. Only needs to wait about 2 minutes though. Needless to say I won’t be staying here again.
Dianne (10/5): - The best 2⭐ hotel I had found!!! I know that the staff here works really hard from the front desk to the attendant , cleaner and everyone else because I had a great experiences during my stay. I like that they have a complimentary water and a protein bar during check in so that we dont have to worry about our drinking water throughout our first night. I love that everything is clean, towels are sparkling white, coffee pod in the room, comfortable bed and chairs , fridge, microwave, hair blower , tv of course and shampoo/conditioner and lotions are filled up and a couple of bar soaps. I had a quiet and comfortable night. I love that we felt safe during our stay. Their breakfast sets are basic (waffle, bagel, muffins?, egg, sausage, oatmeal?, coffee, juices, yogurt etc) but well enough to fill the stomach before your day starts but they close a little early at 9am (6am to 9am), so I missed my breakfast on my last day of stay because I came passed 9am 🤭.
Jaime (6/5): Friendly Staff - Breakfast was not as advertised. Staff was professional and nice.
Michael (8/5): - Easy to get to, affordable and clean
Stanley (6/5): - The stay was okay. The hotel location was great. The cleanliness.of the room was great. Just needs more maintenance upkeep.
Erick (10/5): - Convenient
John (6/5): Just ok for what we needed - Check in was ok Counter person wasnt very engaged with us. Seemed preoccupied. Room was ok there were stains on the carpet, shower was leaking all night
Ashleigh (6/5): - The office and breakfast area were nice, there was lots of breakfast options. The room was not so clean. The bathroom was full of mold on the ceiling and by the toilet. The bathtub had a hole in it, and the ac unit looked like it was falling out of the wall. The curtains were so long, they hung over the ac, so it cooled the inside of the curtains and not the room itself. There were clothes from the previous tenant. The rest of the property was clean and the staff was very friendly.
JUDITH (8/5): - Close to freeway, restaurant and mall
Rene (10/5): - Good customer service
Juliana (8/5): - Breakfast spread was amazing, water smelled funny… like if it had a strong cleaning product?
Richard (10/5): - Very clean and comfortable
Michael (4/5): - Staff were nice. Property is very old. The bathroom has a lot of mold, and the bed was very uncomfortable. It made my back hurt. The room was a bit dirty and outdated. Management should improve the appearance of the whole facility.
Rosa (8/5): - The staff in the breakfast was terrible , hundreds of people end only one girl serving everybody was so mad for the service
PETER (10/5): - Staff was friendly. The 2 day stay was excellent
Bruce (10/5): - upon checking, I found the manager very professional, very polite and very courteous
Luis (10/5): - Breakfast early morning,,,,, very good,,,,,
Edna (10/5): - This would be my 2 option to stay
Floyd (8/5): - Everything was conveniently located!
Julian (6/5): - Dining area was too small and crowded. mot big enough for guest of this size hotel, needs to be bigger, my kids didn't have a place to eat.
Benjamin (8/5): - GOOD
Jennifer (6/5): Just fine - The room was clean and the person in the reception was very nice. This is an old hotel, with lots of maintainance work to do.
Chandra (2/5): - Staff is great. Property is run down.
Abraham (8/5): - Overall ok
Miguel (2/5): - PLEASE DON'T GO ! * It's all bad * Bad customers service * No hot water * People not polite
Dannys (8/5): - decent place to stay
Carlos (8/5): - It was good only thing the bed was slope on the headboard area and restroom bathtub was cracked and in bad condition other then that all was good
Ruby (10/5): - Great place
Athena (6/5): - Front staff was good, but I felt this one is deferent from another Quolity inn which I stayed before.
Doneisha (6/5): - Everything was good had issues with our tub on arrival but the front desk definitely accommodated us
Sriharsa (8/5): - Parking is bit chellanging
wilbur (6/5): - Room are dirty and ceiling damage from the recent storm
Andrew (6/5): - The hotel looks way better in pictures.
gabriel (4/5): - The check in was horrible i will never back
Samuel (2/5): - I walked into a dirty room that smelled terrible, so I went straight to customer service and asked to leave. Still, they charged me for the entire two-day stay, which was incredibly disappointing.
Autumn (8/5): - Better than most
Bonnie (10/5): - Close to the boarder. Clean and sufficient.
Tammy (6/5): - The room was clean with no problems. The area outside and in the elevator was somewhat dirty,
Enrique (10/5): - It is quite
Jennifer (4/5): Where are my comforters? - When we arrived the staff was friendly and the room was clean. I asked for additional shampoo as their bottles are small. He advised that there was a dispenser for shampoo in the room. There was not and we had to go back to the office to get more. Great first night and when we came back the following evening the room was cleaned but the blankets were gone. We asked for the blankets to be replaced and recieved a very tiny brown blanket. It was definitely not the nice comforters that we had the first night. It rained that night and it was freezing.
Carlos (10/5): - Fair price nice room
Terry (10/5): Good quick stay place - It was great place to stay for a night. The staff was nice and the accommodations were good.
George (8/5): - mattress needs replacing, TV needs to be investigated
LAKISHA (4/5): - My cousin and I recently stayed at this hotel and our stay was not the best. During our entire stay we had issues with the bathroom toilet. The toilet would not work properly and we had to call the office several times for the them to come to fix the toilet. The toilet would not flush and we did not like how maintenence told us we needed to open the toilet lid in order to flush the toilet. That is totally unexceptable! The man who worked the Help Desk at night was rude and when I went to the office to ask a question he said he could not hear me so, I repeated myself and he accused talking too loud. That is very rude. The breakfast was decent. It did not have a good variety of breakfast food but it was okay. This hotel need to better maintain its appliances.
Blanca (4/5): - The toilet was plugged and the sink too. I called the reception desk and I let him know but no one went to fix it. My husband told the cleaning lady and she went to get a tool to fix it but we kept having issues. The toilet tank was not getting any water. I had to keep opening the cover to hold it so that I could flash it. They never went to fix the sink. I’m very disappointed. It was super frustrating to be dealing with this on our vacation. I asked the cleaning lady for two towels and she refused to give them to me. She said that because it was a room with one bed she was not supposed to give them to me. I never heard anything like that anywhere.
marchelle (10/5): Choice privileges - This is the Hotel to stay at! Very friendly STAFF! Housekeeping very ACCOMMODATING!!!
Devora (8/5): - At first we thought the property would not be a good place to stay in, mainly because of the location. It doesnt look like a good area. We were going to find another hotel, but then we said its only for 1 night. We were surprised the room turned out to be a good room. We were happy in the end.
Rodolfo (10/5): - Very convenient location and the place was very quiet
karen (10/5): - .
Alessandro (8/5): - Great staff and very clean, but very old and with a lot of failing parts. The elevator was broken for one day. The sink was hardly draining. There was no clothing iron in the dedicated space above the ironing board in the room. The room I stayed in had likely been smoked in - the maids were being very generous with the freshener to cover the smoke smell. Overall, it was a good value considering the price, but it is far from a luxurious accommodation.
Lun (2/5): - Not a good neighborhood around, inside the room floor is dusty and you could hear people walk by all night, water running noises from building TV is not working.
Geraldine (10/5): Great stay - I was here to help family and this location was perfect. I was nicely decorated and clean. Hotel provided breakfast and we enjoyed it every morning. Nice fresh ingredients. I would recommend this hotel.
Phillip (10/5): - Great deal we had a nice stay
YOLANDA (10/5): - No thanks
Bennie (6/5): - The room had too much clutter.
Billy (8/5): Comfortable - The stay was comfortable, but the cleaning Staff could be a lot quieter whe performing thier dutied.
CJ (8/5): - Creepily large space under the door to the outside. But otherwise nice place, clean and comfortable, good breakfast.
Carlos (10/5): - Nice place and reasonably priced
nydia (10/5): - Very clean and nice breakfast setting.