Hotel Rio Dorado MachuPicchu

Location: Wiñaywayna 500, esq. con Wakanki, Barrio Las Orquideas, Machu Picchu, pe

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 11:00 AM - 12:00 AM

Check-out: 09:00 AM

Amenities & Facilities

• Free beach shuttle
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Sauna
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Board games/puzzles
• Concierge service
• Public Bath
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Mobile app for room service
• Happy hour
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Free beach shuttle
• Internet access
• Housekeeping on request
• Reception hall
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Standard Family Room

  Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room offers a private entrance, soundproof walls, a seating area, a flat-screen TV with cable channels, as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Dining area
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Hypoallergenic pillow
  • Hand sanitiser

• Single Room

  Featuring free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room features a private entrance, a seating area, a dining area, a flat-screen TV with cable channels, as well as a quiet street view. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Dining area
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Hypoallergenic pillow
  • Hand sanitiser

• Twin Room

  Room fitted with a private bathroom with free toiletries, a flat-screen TV with cable channels and a mountain view.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Sofa
  • Dining area
  • Cleaning products
  • Additional bathroom
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Hypoallergenic pillow
  • Hand sanitiser

• Standard Double Room

  Room fitted with a sofa, a private bathroom with free toiletries, a flat-screen TV with cable channels and a mountain view.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Sofa
  • Dining area
  • Cleaning products
  • Additional bathroom
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Hypoallergenic pillow
  • Hand sanitiser

• Standard Triple Room

  Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room offers a private entrance, a seating area, a dining area, a flat-screen TV with cable channels, as well as city views. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Sofa
  • Dining area
  • Cleaning products
  • Additional bathroom
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Hypoallergenic pillow
  • Hand sanitiser

Guest Reviews

• Alonso García (5/5): - Desayuno incluido
• Linda (5/5): Teleurstellend. - De vriendelijkheid van de eigenaar. Hij deed echt zijn best. De locatie is goed; dichtbij treinstation, busstation en restaurants. De kamer lag aan de straatkant en daar was ‘s nachts erg veel lawaai tot in de vroege ochtend. Verder was de kamer niet schoon (het bed wel). Uit de douche kwamen een paar straaltjes en was slecht te mengen.
• Sandro Luis (1/5): -
• Emmanuel (8/5): Mais ou menos, mas n ruim - Localização e conforto Chek-out muito cedo as 09:00 da manhã. A partir das 00:00 da noite vc não pode mais sair porque não fica ninguém na acomodação
• Naomi (3/5): Sehr schlechter Service und unfreundlicher Host - Alles war gut zu Fuß zu erreichen und das Check-In war unkompliziert. Die Zimmer waren mit den Basics ausgestattet. Uns hat nicht gefallen, dass das Zimmer bei Ankunft nicht ordentlich geputzt war (z.B. lag eine leere Flasche und Müsli-Krümel in der Schublade, Dreck und Nüsse waren auf dem Boden, der Teppich war voller Haare und sehr dreckig, auch unter den Betten und in der Dusche waren Haare und Staub...) und auch nach dreimaligem Nachfragen nichts gereinigt wurde. Der Host war sehr unfreundlich und hat sich geweigert, eine Entschädigung auszuzahlen, stattdessen wurde uns ein besonders schönes Frühstück versprochen, welches wir jedoch nie bekommen haben. Auch die Küche und der Frühstücksbereich waren sehr lieblos und unhygienisch. So lag das Müsli zum Beispiel die ganze Nacht in einer offenen Schüssel und der Jogurt war nicht gekühlt, das geschnittene Obst stand offen rum und dreckiges Geschirr wurde über längeren Zeitraum nicht gewaschen. Als wir uns das dritte Mal über den Zustand des Zimmers beschwert haben und dabei auf eine monetäre Entschädigung bestanden, bot uns der Host nur an, das Zimmer oder das Hotel zu wechseln, woraufhin wir dann für eine Nacht nochmal in ein anderes Hostel umgezogen sind. Außerdem waren die Zimmer ziemlich laut und ohne Ohrstöpsel konnte man eigentlich gar nicht schlafen.
• Mathias (1/5): -
• Letore (9/5): - Muy buena atencion del conserje, nos realizo el desayuno muy temprano a nuestrio pedido
• Nabazas (1/5): Wouldn’t recommend this place - Upon arrival they told me the hotel was fully booked and they didn’t give me any solution, wouldn’t recommend. The staff didn’t give me a real reason about why my reservation through Booking was valid
• Jana (9/5): Superb - Absolutely everything Not soundproof windows but great for value of money. ALEX is amazing !
• Soukaina (8/5): Very good - The location, the staff is so friendly Is clean ,warm and comfortable it deserves Is little bit noisy in the room I get ,but it was on street
• Sariah (2/5): - I wasnt able to check in, apparently there was some kind of misscommunication between the manager and orbitz, regarding the price, so he demanded a different quantity once I got there. I got there at night, and at that time I had to look for a different place.
• Verified traveler (8/5): - ペルーレイルの駅から歩いてすぐです。グランドの斜め前で、サッカーなどをする人が多く、その音が聞こえてきます。レストランや屋台、ビールなどを販売する店などが近くにあり便利です。スタッフはフレンドリーで親切ですし、朝食も美味しく、一人旅でも問題は全くありませんでした。
• Fernando gabriel (10/5): Río dorado. Machu Pichu adventure - El hotel cómodo, limpio, silencioso, bien ubicado. La atención de Alfredo de primera. Muy recomendable este hotel.
• JAL (8/5): 立地が良い - 駅から近く、周りに飲食店が多いので、とても便利でした。スタッフが親切で、特に女性たちの笑顔が良かった。早朝出発の際には、朝食の代わりにランチパックにしてくれました。
• Verified traveler (8/5): - Muy limpio y prolijo, feo entorno
• Emily (6/5): - It was ok 2.5 basic clean hotel with attentive staff who spoke no English; noisy as it was across from a football field! Aguas Calientes is very small with no vehular traffic. Near the train station, market and a 7 min walk for the buses to Machupicchu . Market is lovely with many Peruvian crafts which are more expensive here than most. The town of Aguas Calientes does not have many attraction but good places to relax near the river. Beautiful and scenic...
• Miller (8/5): Buena experiencia - Excelente sitió, muy acogedor estaba muy limpio, el sr de la recepción muy amable,
• JOSE M (6/5): Pousada simples, mas boa opção em Machu Picchu. - Trata-se de uma pousada, simples mas razoável em conforto, limpeza e atendimento. A localização é boa por ser bem central com acesso fácil a tudo, mas tem muito barulho. O café da manhã também é bem simples. Pelo preço acaba sendo uma boa opção de pernoite para aproveitar melhor a visita a Machu Picchu desde cedo.
• Verified traveler (8/5): Nice Hotel close to train station - Very friendly and helpful staff. Room and bathroom very clean.
• Luis (10/5): Nice hotel in Aguas Calientes - Booked a couple of nights due to having tickets to Machu Picchu for consecutive days. The hotel itself is very clean, comfortable and close to the train station (then again everything in Aguas Calientes is). The staff was friendly and helpful, recommending places to eat and do stuff like laundry, etc. The area is quite noisy due to the football field right next to it but again, everything in Aguas Calientes is right next to each other. Would definitely stay again.
• Verified traveler (10/5): great hotel for good price - place was great and the owner even provided us with a to go breakfast at 330am only downside is when he is not working there the rest of the front desk staff can't do much to help
• Verified traveler (2/5): Where to start - Nightmare stay. Place is loud. Didn't have hot water for 3 hours, and they at first were insisting that I was using the wrong knob. Only until I persisted did they realize that it was on their end. Finally, I kept trying to pay, but they always deferred to some later time. I told them that I was leaving at 10:30 AM to catch my train back to Ollataytambo and the person said she would be there for me to pay at checkout. 10:30 rolls around and she's not there. The two other people there for some reason cannot use the credit card machine. I wait around until it becomes obvious I'm going to miss my train and I leave. The hotel wrote me a message through Hotels.com asking to be paid. Since the Hotels.com was useless in helping with this, the Hotel's solution was for me to deposit money into their bank account or meet a relative in Cusco to pay them (no joke!). I was content with not paying them, but my wife was worried of legal repercussions (IE Peruvian jail), so we ended up waiting 2 hours at their bank in Cusco to deposit the money.
• Catalina (4/5): Solo para dormir - Hostal limpio, muy lento el check in y check out, pieza oscura, solo para dormir.
• melody (8/5): 5 miinutes walk to bus station to MACHU PICCHU - RIO DORADO is close to everything, restaurants and shops and 3 minutes to the train. The room was clean, the staff were friendly, we enjoyed our stay.
• Verified traveler (2/5): Don't bother - We had a confirmed booking but were left high and dry because proprietor had booked a group in. Greatly inconvenienced us by making us go to other side of town with our luggage up many flights of stairs to his other 'hotel' which still being built. He tried to get us to pay before leaving the first hotel. Very pleased I didn't as the whole thing was dodgey and we had to walk away and find an alternative quite late in the day. It was very stressful and physically exhausting. Don't book here unless you like being given the 'runaround'
• Paul (8/5): No frills No problemo hotel - Very helpful and friendly. Offered to move us to quite right room but we were OK as noise from the "local scene/community " was acceptable and stopped c.10.30 anyway.
• Richard D. (8/5): Budget hotel, but comfortable and safe. - Very helpful staff, comfortable bed, but cold water in the shower, and hotel is in some need of repair. Staff are super.
• Verified traveler (6/5): - No hot water. Very noisy.
• Ameya (8/5): Good location - Well located room near train station and on main street. Got towels, soap, and shampoo. Free wifi, free breakfast. The water smelled funky, like sulfur (so did the hot springs)
• William (10/5): Great Place to stay - This is a great place to stay. Is it a Hostel or a Hotel. Well in NYC it would be a Hostel but in Aqua Calientes its a Hotel. The room we had was clean and the beds as good as anywhere. Easy to find, on a corner from the local Soccer field two blocks from the train station. The staff gave us breakfast early both days so we could make our transportation. Stay here, these are good people.

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