Mercure Hyderabad KCP Hotel
Location: 6 3 551, Banjara Hills, Somajiguda, Hyderabad, 500082, Hyderabad, IN
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Discover the perfect blend of comfort and convenience at Mercure Hyderabad KCP Hotel, situated in the vibrant heart of the city.
Recreational Bliss: Unwind with our 24-hour health club and rent a bicycle to explore the surroundings, ensuring your stay is as active or relaxed as you desire.
Culinary Delights: Indulge in a gastronomic experience at Cayenne, our in-house restaurant offering a delectable range of local and international dishes. With 24-hour room service, your cravings can be satisfied anytime.
Business & Event Facilities: Our versatile conference center and five meeting rooms, coupled with comprehensive business amenities, make us the ideal location for your corporate needs and special events.
Book your stay today for an unforgettable experience at Mercure Hyderabad KCP Hotel!
Important Information
- Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities
- Express check-out
- Electric car charging station
- No single-use plastic straws
- Comprehensive recycling policy
- No single-use plastic stirrers
- No single-use plastic water bottles
- No single-use plastic soda bottles
- Guest education on local ecosystems and culture
- Annual carbon offsets
- Sustainability/community reinvestment (10% revenue or more)
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Express check-in/check-out
- Concierge service
- Elevator
- Fitness facilities
- Conference space
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Express check-out
- Smoke-free property
- Wedding services
- Tours/ticket assistance
- Wheelchair accessible parking
- Assistive listening devices available
- Braille or raised signage
- Conference center
- Snack bar/deli
- Free self parking
- Free valet parking
- Computer station
- Rooftop terrace
- Airport transportation - pickup (surcharge)
- 24-hour fitness facilities
- 24-hour health club
- Electric car charging station
- Water dispenser
- Housekeeping on request
- Vegetable garden
- Banquet hall
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Grey water recycling system
- Wheelchair-accessible public washroom
- Assistive listening devices in meeting rooms
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in hallways
- Handrails in stairways
- Change of towels (on request)
- Change of bed sheets (on request)
- Well-lit path to entrance
- Vegetarian breakfast available
- Annual carbon offsets
- Humane animal treatment
- Locally-owned & organized tours & activities
- Showcase for local artists
- Sustainability/community reinvestment (10% revenue or more)
- Guest education on local ecosystems and culture
- Double-glazing on all windows
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- All property's electricity comes from renewable sources
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Room, 1 Queen Bed, Lake View (and Wifi)
1 Queen Bed
301-sq-foot room with lake views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Superior Room, 2 Twin Beds, City View
2 Twin Beds
301-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Premier Room, 2 Twin Beds (Executive, Floor 2)
2 Twin Beds
Soundproofed room
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Twin Room, 2 Twin Beds, Lake View
2 Twin Beds
Overlooking the lake
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Deluxe Room, 1 Double Bed
1 Double Bed
Soundproofed room
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Premier Room, 1 King Bed (Executive, Floor 1)
1 King Bed
Soundproofed room
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Suite
1 King Bed
Soundproofed room
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Deluxe Room, 1 Queen Bed
1 Queen Bed
366-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
-
Superior Room, 1 Queen Bed, City View (and Wifi)
1 Queen Bed
301-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Lever door handles, transfer shower, doorbell and phone notification, grab bar near toilet, phone accessibility kit, portable shower seat, closed-captioned TV, visual fire alarm, height-adjustable showerhead, braille signage, raised toilet seat, wheelchair-accessible bathroom vanity, bathroom emergency pull cord, ceiling hoist, and low-height electrical outlets in bathroom
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable shower seat
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Shower grab bar
- Bathroom emergency pull cord
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Ceiling hoist
- Energy-saving switches
Guest Reviews
- Go05539009683 (10/5): Highly recommended - Lovely hotel in the heart of Hyderabad with great food and a wide breakfast buffet!
- Mobile63056187343 (2/5): Horrible stay - In don’t know what is wrong with the staff, no one is helpful. Ms. Vildaris and her staff, don’t know how to talk with the guest. My company assigned this hotel for us. We are three crew members staying in this hotel all three of us were not well. One was suffering from cold, one was having blister in her toe because of the shoe, one was suffering from severe pain in her hand. After check in we asked the IRD for the food they denied, for that I agree our company does not allow to order in the room at that time, but it’s just the point of humanity. We fought for the food just for the khichdi they denied us thrice. Same thing happened at night, my third crew member was staying in another room with some other crew member. She said that the crew has to wake up early in the morning can I come to your room and have the dinner there. We again called the IRD to take the order and deliver the food after 11 pm only. However, Ms. Vildaris she said that the third crew member has to place the order from the particular room only and will deliver the food there itself. I asked her that DOES IT LOOK PRESENTABLE THAT YOUR GUEST IS TAKING SUCH A BIG SALVAR AND USING THE CORRIDOR AND LIFTS. She said IT MIGHT BE, IT MIGHT NOT look good. I asked her connect me to your duty manager she said yes I will and disconnected the call. I again called her and asked to connect me to the duty manager she said ye you can dial 65 by your side we don’t have such options.I asked her to call the fnb manager she said we don’t have fnb manager. I called front office manager, he assisted us. He said IRD will call you back place the order. No one called us, I called IRD 4 times my 5th call got received still the person said I have to check with my colleague for same, and I’ll give you a call back. Again no one called us. I’ve placed the order after 1n half hrs or more than that. I’ve never complained about anyone last time Ms. Manisha working in front office made a blunder amongst the crew member which was so embarrassing. Today also we didn’t had anything and checked out without eating anything because we know again we have to BEG them to give us the food. Literally it was so inhuman we have to fight for the food. Room has so much of dust all over, on the chair, in the spring of the telephone. Water was dripping from the went as we cannot se it physically but we can hear it thorough out the stay as something is taking the shower, the voice was so clear. We went to take the shower there was hair on floor we ourself cleaned it and used the bathroom. AC has problem we couldn’t change the temperature.
- Travel54971103522 (2/5): terrible service - terrible service, inspite of multiple requests they refuse to clean the rooms and have terrible housekeeping service Also lockers dont work worst mercure experience inspite of being all accor gold members
- Happiness36875216550 (10/5): Good stay as per my experience - Its very comfortable and clean stay they providing also food is also good
- Quest46826154544 (10/5): Good stay good room and good front desk people and help ful service is too good and smooth check out and check in we lo - Good stay front desk people is so good and help ful
- Dream67743269897 (10/5): Great experience - The stay were comfortable with the hotel Mercure Hyderabad Kcp The reception has given upgrade to lake view which was fantastic Special thanks to Shubham Manisha
- Asteroidtraveler77 (10/5): Wonderful stay at Mercure Hyderabad - Enjoyable stay at Mercure Hyderabad. The room was spacious and comfortable with reliable WiFi. Staff members were exceptional in providing friendly, courteous, and efficient service. Special thanks to Will for attention to breakfast needs and Dixsha for help with reservations.
- edmsn (10/5): This is a family visit - A four star rated accor franchise hotel with a Five Star treatment...My check in was in seconds, thanks to Mr Biswajit Roy, front office manager, who was kind enough to put me in the suit 1004... He has shown great hospitality in winning my heart and escorted me to my room...Room upgrade and amenities served as per their courtesy protocol... The bar Manager Mr Kartik was very friendly and arranged my favourite drink and snacks... The morning breakfast was fantastic with live stalls and Mr Sreedhar took care of us...I came to this hotel after a gap of 4 years at the behest of one ex. Chef Mr Srisailam, who is presently in Canada... I got respect, courtesy, cleanliness and good food from this hotel... One con is that the hotel should change the shaving kit as the Razor blades are commercial and very bad to use...
- Jet58874822334 (10/5): Thank you - Stay at mercure kcp one of my favourite stay special thanks to Shubham at desk who quickly processed our check in thank you
- Wander45172550473 (10/5): Excellent assistance 💯 - The hotel staff are good I have visited multiple times to this property everytime I feel valued special shout to shubham for his excellent assistance
- Compass43043284586 (10/5): Had great experience with Mercure hyderabad kcp and front desk team so help with us and room is clean and staff is helpf - Had great experience with Mercure hyderabad kcp and front desk team so help with us and room is clean and staff is helpful
- Scenic64336705270 (10/5): Good - The rooms are very clean the food which was served was very tasty the staff are very hospitable and location is perfect for the stay
- mortenh39 (10/5): Very pleasant stay - The stay was very comfortable the staff was very nice hotel is very clean really like the front office staff very polite and gentle
- Safari35521205396 (10/5): Good service and polite staff - Mercure Hyderabad KCP offers a comfortable stay in a prime Banjara Hills spot. Rooms are spacious and spotless, breakfast is varied and tasty, and staff provide friendly service. Great value for business or short trips!
- Compass58073047413 (10/5): Great - The hotel is very clean and staff is very polite and sincere they were very helpful specially front desk staff was very friendly
- Voyage54281413439 (10/5): Loved the hotel - Great experience wonderful staff specially front desk was super amazing and kind food was really good location is perfect
- K_Traveller21Nov (8/5): Mercure - The best Hotel in Banjara Hill area with good service n ample parking space n good rooms n Breakfast n 24 hour Room Service with Inhouse Laundry n Travel Desk
- mansan27 (10/5): Worth time spending and feeling relaxed. - Went with my family at the terrace 12th floor for celebration of my wife's special day . Felt very relaxing and and treat full with the warm and blissful service provided by Mr Kartikeya . He always gives a personal touch to his proactive service with his kind gesture or a quick chat or update with new setup they introduced in their premises, or even cracking a joke or so just to make us feel comfortable .All this adds up to give a memorable experience, and that what it happened yesterday. Great food , good service , calm and peaceful ambience to have family time spent . Thanks again . Special thanks to the graceful and always friendly Mr Kartikeya.
- kalpeshleo15 (10/5): The terrace is the good place to plan party.I stayed for 15 days and Sanjana was housekeeping staff with humble gesture - Hotel is good choice for stay, the location of this hotel is premium , banjara hills, when you visit hyd this hotel is get to go place to any location from here
- Resort32930360162 (10/5): Hospitality industry - Today i dine in for breakfast buffet. All items in breakfast was very very flavour taste. I really enjoyed the breakfast with outstanding service. The resturant manager and staff who served with great and confident service. I really enjoyed the service and very politely staff good coordination. I will new forget this hotel. Ratings to all restaurant staff. 1000000
- Explore05366057486 (10/5): Wedding stay - The service is excellent. Will recommend for any banquet services loved the front office and restaurant staff. I had attended for a weddig
- Companion64433312575 (10/5): Lovely stay in Banjara Hills - The Mercure staff were amazing and really made our stay at the hotel seamless and fantastic. Everyone who helped me - Chaitanya, Reshma, Sanjana, Gracey, the head chef - and so many more made this a wonderful stay and experience. I will genuinely miss this hotel and highly recommend it for anyone staying in Hyderabad. Until next time :)
- Road10947149326 (10/5): Mercure Hyderabad, lovely experience - Lovely place and amazing staff who look after you. Decent room size, lovely views of the city, amazing breakfast and dinner. The service is top notch. Got helped by Manisha and Liza and Ruit.
- Curiosity56992828209 (8/5): Great stay - The hotel was great and the service was amazing. Really loved our stay Manisha And Liza really made our stay ckmfortable and made sure that we have great time during our visit.
- Departure00742080986 (10/5): A really good property with amazing hospitality - The stay was wonderful. Food was amazing. All the staff were sweet. Shputout to Shubham, sanjana, abbas of front desk, sanjana from housekeeping and all the restaurant staff for the amazing service.
- MayurGhodke (10/5): Great stay. Very comfortable experience - Rohith Sanjana and Manisha had a great stay and comfortable experience. Place is very convenient to stay and centrally located.
- Shamendertalwar (10/5): A Jewel in Hyderabad - An amazing stay at the Mercure Hyderabad. Absolutely outstanding service. A true reflection of world class Indian hospitality combined with warmth, efficiency, and care. From the moment we arrived every detail was looked after with such professionalism and heart. A special mention must go to Shubham, Reshma,Manisha & Ram Krishna who were exceptional in every way. They deserve to go far in their careers. Their kindness, attention to detail, and genuine smiles made our stay unforgettable. Each one of them went above and beyond, from anticipating our needs to ensuring that every request was met with grace and efficiency. They were all amazing, and we thank them for their hospitality. The rooms were beautifully maintained, the food was so delicious, and the entire hotel team reflected the finest values of service and excellence. Whether you’re visiting Hyderabad for business, leisure, or a spiritual journey, Mercure Hyderabad is the perfect sanctuary of comfort and class. A big thank you once again to the entire team and especially to Shubham, Reshma, Ram Krishna, Nagandra and Manisha for making our stay so special. We look forward to returning soon.
- Adventure49036947232 (10/5): Good stay - The stay was very decent with Mercure. It was the business trip glad they have good rooms Mr Shubham at front desk who is helpful thank you
- Maps47918097399 (10/5): Good - The hotel service is super nice . Very clean hotel staff is polite as well specially Dixsha and Manisha were very supportive. The food is also good
- Wander49470969161 (10/5): Great hotel visit - The hotel is very nice everything about it is great from room cleaning to food to guest service. Front office staff specially Dixsha, Santana and Manisha were very polite
- amupp (10/5): ⭐ “Amazing Stay, Great Service, and Excellent Breakfast!” - ⭐️⭐️⭐️⭐️⭐️ 5/5 – Exceptional Family Stay at Mercure Hyderabad KCP We had an amazing 4-night family stay at Mercure Hyderabad KCP — truly one of the best hotel experiences we’ve had. The property is excellent, very well-maintained, and perfectly located in the heart of the city. The cleanliness throughout the hotel was top-notch. What stood out most was the attentiveness and professionalism of the team — it almost felt like a small, dedicated group of people were seamlessly managing the entire property with great efficiency. Housekeeping was impeccable, and every request was handled promptly with a smile. The breakfast buffet was fantastic, with a wide variety of fresh and delicious options every morning. Overall, it was a comfortable, clean, and thoroughly enjoyable stay. Highly recommend for both families and business travelers.
- Global597562 (10/5): Great - The hotel is very nice i love the services alot specially front office staff Dixsha Manisha and sanjana. So we booked for two nights but due to the exceptional services we extended for 2 more days
- ElvisS500 (10/5): Excellent Stay - Excellent stay at Mercure Hyderabad! Manisha, Shubham, and Dixsha made our trip truly memorable with their warmth, service, and attention to detail!
- harshm138 (10/5): Good - The hotel was very love the services the staff was very polite specially Dixsha Shubham and Manisha i will definitely visit again
- Inspire05738706899 (10/5): Great - The stay was very comfortable rooms were very nice and comfy the services specially front office staff was very helpful specially Dixsha Shubham and Sanjana will definitely recommend
- Travel00693203740 (10/5): Good - The stay was very comfortable the location is very nice. Definitely visit soon love the staff as well specially Manisha, Sanjana and Dixsha were very polite
- agarwalkrishna (10/5): Excellent stay! - The stay was very comfortable I love the hotel and its services . The staff was very police specially dixsha shubham and Manisha from front desk
- drmalas2023 (10/5): Magical evening - Had a magical evening at the Terrace roof top bar in Mercure Hyderabad. Lovely ambience. Great service by Gracie who gave the most smiling and friendly service to make this evening great. Special thanks to F and B executive Pawan for going the extra mile to make this evening so so special. We have super amazing cocktails and the starters were amazing. Will highly recommend.
- Tourist24701294948 (10/5): Good stay - I would like recognise mr shubham at desk who help us during our stay at mercure kcp accor The room quiet and well maintained
- Roam21094080007 (10/5): Good stay - The stay at mercure kcp was wonderful the front desk was excellent helped for early check in special mention to shubham thank you
- faisal28090 (10/5): Best services - Excellent service & Food was very Delicious Manager Dixsha , Liza & Sanjana Is Very Good Corporative & Helpfull & Convient with Good Behavior Room was neet and clean with great ambience & Grert View Regard Mohd faisal
- Excursion35048339058 (10/5): Good stay - The hotel was located in the great place and the reception team very courteous Speciall thank to mr shybham at desk. Thank you team
- Traveler34759878825 (10/5): Good stay - The stay was wonderfull the reception team is good specially shubham sanjana was polite Thank you everyting see you later
- Road27647560755 (10/5): Accor Mercure was an awesome experience - The Hotel is located in the vicinity of Hussain Sagar Lake, loved the food offered and services were amazing. Staff Mumtaz was very much supporting.
- Maps45860685393 (10/5): Very nice stay - It was really good and pleasant Stat at Mercure....Staffs are so kind, especially Dixsha who gave us a warm welcome and made our stay more comfortable.
- sukavasib (10/5): Great stay - Good hotel staff were very polite specially Dixsha, Abbas, Manisha and Sanjana were very helpful. Dhirqj from hk was super nice
- NorthStar65577780456 (10/5): Very nice hotel The stay was comfortable rooms were clean sheeran maintained the cleanliness and his job very well frond - The stay was comfortable rooms were clean sheeran maintained the cleanliness and his job very well frond desk maneesha and dixsha were very helpful
- GrandTour17321368004 (10/5): Good - The stay was comfortable food was nice the location is perfect love the staff work specially front seat dixsha and Maneesh
- Camper39269889218 (10/5): Good good - The stay very comfortable with the mercure kcp Accor Mr dhiraj and shubham done the great the job thank you so much regards sachin
- Relax21031782820 (10/5): Good - The stay was comfortable with the hotel, they are very professional mr shubham at desk very flexible thank you team mercure
- sumitchuttar (10/5): Excellent - Front staff very helpful. Bishot from restaurant was very helpful in making right orders. Excellent. Sejal was also very good for all the assistance. Thank you so much
- NatureJunky62 (10/5): Great value ! - Excellent comfortable hotel. The room was large and well appointed. The service was quick and the staff were very pleasant and well groomed. It is now my go-to hotel whenever I visit Hyderabad again.
- shreyas640 (10/5): Comfortable stay and staff is welcoming - The hotel staff has been extremely cooperative and professional throughout my stay. Safety and security were well taken care of. Although I got injured during my stay, the entire shift staff went above and beyond to look after me and ensure that all my basic requirements were met—even without me having to ask. Special thanks to the team members who made my stay comfortable: • Mr. Suraj (Operations Manager) • Rohith, Abbas Ali, Shubham, Vaman, and Dixsha (Front Desk) • Ms. Gracy (Food & Beverage) – for her politeness and helpful nature • Ms. Sehnaaz from security team .. Thank you to the entire Mercure Hotel team for your exceptional hospitality and care.
- Getaway55843502328 (8/5): Nice hotel - Very nice hotel food is good services are great staff is great cleanliness up to the mark like the front office very much specially guest service dish
- Departure11902938311 (10/5): Great hotel - Good ambience, food and cleaning everyone is good about this hotel Food services very nice good location staff is polite specially dixsha
- Michael (10/5): - The place is very close to Metro station, so it is easily accessible to commute to other places. Staff is very friendly and well mannered. Good variety of options for foodies to choose from their menu.
- Escape40010618080 (10/5): Great hotel - Great hotel everything thing is worth it front office staff is nice special do Wha and rohith love the hotel services is great
- Tour35838066058 (10/5): Great - Everything is good about the hotel rooms ,services , staff , location. Food Specially front office staff Shubhangi and Diksha were very nice
- Navigate00887614828 (10/5): Give it a try hotel gives good services and values - Very nice location food is also good nice staff very professional and kind specifically dixsha very friendly. Must visit this hotel when u come to hyderabad . Great atmosphere
- NorthStar45719272629 (10/5): Thank you - The stay was very pleasant at mercure kcp and room neat and well managed by the hk team, mr Shubham at desk very friendly towards guests
- Dream34359831131 (10/5): Nice experience - Miss dixsha and mr roy along with me rohith from front desk were very helpful.. I had a very peaceful stay and would like to visit again .
- Guide44899115795 (10/5): Wonderful - Special thanks to Ms. Dixsha & Mr. Rohith for there assistance. Very helpful staff. Good services. Very clear& hygiene rooms.
- Wanderer41064226714 (10/5): Stay at Mercure hyderabad Thank you so much team, it was a wonderful experiance though it was short stay with Mercure, I - Thank you so much team, it was a wonderful experiance though it was short stay with Mercure, I will be back soon for another stay with all of you guys,. I must say front desk all team are very much courtesy specially dixsha, Mimo, abbas and liza.
- GoPlaces19394508653 (10/5): Memorable stay with Mercure Accor - During our stay with this hotel we found everywhere welcoming staff and the room part it was in good condition and well maintained . A recognition for Mr. Shubham who welcomed us and helped for smooth check in, he ensure luggage was on time. During our stay he always check hope everything is going well. Thank you for memorable stay. For new traveller or who visits hotels on frequent basis must recommend.
- Maps50566896672 (10/5): "Amazing Stay with Stunning Lake Views at Mercure Hyderabad" - I had a wonderful stay at Mercure Hyderabad. The room was clean, spacious, and very well-maintained, making it extremely comfortable to relax in. I was fortunate to get a lake-view room, and the view was absolutely stunning—perfect for unwinding after a busy day. The room service was exceptional, prompt, and attentive, ensuring all my needs were met. The hotel staff were friendly and welcoming, adding a personal touch to my stay. The overall ambiance of the hotel is modern and inviting, and the facilities were top-notch. I would highly recommend Mercure Hyderabad for both leisure and business travelers looking for a comfortable and memorable stay.
- Freedom35608437751 (10/5): Great staff - Generally i stay in taj, This time i have visited the mercure kcp. The room were neat and well maintained. The roof top bar is plus point because the view from the property is top notch. Coming to the staff part i would like mention Mr. Shubham and Abbas both are friendly and they help us by suggested nearby outing location. In future further stay we will try come to mercure only.
- 334mohanm (10/5): Terrace bar - The terrace ambience is excellent and the service is good.the staffs are friendly ,well maintained restaurant. Drinks Re fantastic big thanks to Karthik for his worm hospitality truly apriciated.must visit
- Trip07042822045 (10/5): Family Trip - I recently visited Hyderabad, the city of nizam. Where we have stayed with Mercure Kcp Hyderabad which is located heart of the city. The Biriyani was super tasty which was suggested by a receptionist Mr.Shubham from front desk. Thank you for suggesting and in future if we are coming to Hyderabad definitely we would like come here once again.
- Global49547535563 (10/5): Thank you - The stay at Mercure kcp one of the best stay we have stayed for a shorter period but it was great feed the staff are polite specially Shubham , dikhsa help us with the room reservations. Thank you
- Tour32107568707 (10/5): Exelent service by karthik - We visited your terrace bar and had a fantastic experience. The service was excellent, especially thanks to Mr. Karthik, who made our dinner truly memorable. We tried the cocktails — the Micropolitan was superb! A big thank you to Karthik for his outstanding hospitality.😍😍
- NorthStar53045231186 (10/5): Food - Loved food a lot specially sambar and all non veg food are too good and really thanks to Afreen and bishot for providing a excellent service every time Thank you
- 618niteshk (10/5): Wonderful experience - Wonderful experience in terrace, Thanks to Karthik The food was absolutely delicious and service was outstanding,a special thanks to Mr. Karthik who truly made our day extra special with his warm hospitality and attention , friendly ,we really appreciate the care and efforts he put to make our meal memorable, highly recommend sure to visit again
- Tourist16258715477 (10/5): Hotel 🛏️🤩 - I really enjoyed my stay here. The room was clean and cozy and the bed was super comfortable the staff were so kind and helpful, the hotel is in a great spot. easy to get around and find what you need. One to shout to mr shubham at front desk who helped for late check out on that day. Really appreciate for the efforts. Regards Mir
- Maps36242733943 (8/5): It was good - Property is really good. Staff is also helping. I would really like to appreciate Ms. Afreen who was there at the restaurant and even after being so busy she had a smile on her face and was assisting everyone around with their needs.
- Dream50295688956 (10/5): Happy and pleasant stay - Mercure one of the best hotel i have seen in the hyderabad city. The reception shubham was very helpful at desk and room ambince are excellent.
- DayTrip67774927427 (10/5): Stay at mercure - Dear mercure team, thank you for the best hospitality during our stay we are happy with your service the room near the manager Mr dhiraj very helpful and shubham front desk was very good.
- Explore51987512141 (10/5): Great and comfortable stay - Recently visited to mercure kcp and the room are very neat and clean. We have requested for an late check out which honoured special thanks to Shubham for his assistance during our stay
- sarayum2025 (8/5): Good. - Sanjana from room service did a great job at her work. She kept my room clean and tidy everyday. Once am back from work felt good that it was clean and sorted. Food service was also fine. Got whatever was ordered.
- Manojpaly (10/5): Good stay - Recently i visited mercure kcp one of the finest dining section they have. Coming to the room part it very cozy. Special thanks to Shubham and Manisha for exceptional service everytime
- 504abinashp (10/5): Wonderful visit 😊 - I came with my partner for the first time in Hyderabad it was good experience with mercure hotel in Terrace restaurant I like the food,food are tasty staffs are well trained friendly,Mr.Karthik was made our day with wonderful food n service Thank you so much
- dduhsh (10/5): Wonderful 😊 - I visited mercure at Terrace for dinner it was excellent, service was too fast well maintained property, staffs are so friendly I like the ambiance mainly thanks to Mr Karthik to make my dinner wonderful his service was too good 👍 food also yummy
- soumyadeepr840 (8/5): It is very good experience to stay in the Mercure HCP.And the house keeping stuff are very good I can mention like sanja - It is very good experience to stay in the Mercure HCP.And the house keeping stuff are very good I can mention like sanjana and Sujata are very helpfull.
- Paradise04528670623 (10/5): Amazing staff - I recently had the pleasure of staying at the Mercure Hyderabad, and I must say it was a delightful experience. What truly stood out was the exceptional service provided by *Rohit at the front desk*. Rohit was incredibly helpful, professional, and went above and beyond to ensure my stay was comfortable.
- Ayushdk (10/5): Exceptional Hospitality & Personalised Care at Mercure Hyderabad KCP - From the moment we arrived, the hospitality and warmth of the staff at Mercure Hyderabad KCP truly stood out. A special thanks to the General Manager, Mr. Amandeep Singh, who was personally involved right from our check-in. It was refreshing to see a GM so hands-on, ensuring everything was as per our liking and making us feel genuinely cared for. A heartfelt mention also goes to Karthik from the front desk, who went out of his way to call us in the morning when we missed breakfast and offered to arrange an in-room breakfast instead, such thoughtful service is rare and deeply appreciated. Being a loyal Accor guest, we were delighted with the complimentary suite upgrade and the flexibility of a late check-out upon request. The hotel further surprised us by offering a complimentary spa session, recognizing our long-standing loyalty with the brand, a gesture that made our stay extra memorable. Every detail, from the attentiveness of the staff to the thoughtful perks, made us feel truly at home. Mercure Hyderabad KCP is not just about comfort, but about people who go the extra mile to make guests feel valued. We look forward to returning soon!
- Explore18821943846 (8/5): Had to relax and excellent - Excellent service, absolutely amazing staff especially at dining Afreen, Mumtaj, Pinky Bishot Mr.Amit and all chef’s are too good and always had fresh delicious and variety dishes served Must try coffee made by Afreen Front desk is always polite and friendly helpful amazing security Location wise perfect for everyone Room cleaning staff on my 8th Floor excellent Highly recommended for stay
- amitkM1553IX (10/5): I stayed at standard room . It was super experience - I stayed at standard room . It was super experience. Very clean and hygiene room ambience and corridor with nice fragrance which make it special. Their hospitality is top notch . You can enjoy sky lounge here .
- Maps591477 (10/5): Exceptional Stay with Outstanding Service! - Our stay was truly wonderful! The room was exceptionally clean, and the entire property was very well maintained. The atmosphere was relaxing and comfortable. What stood out the most was the staff—they were incredibly friendly, attentive, and always ready to help, making our experience truly memorable. Highly recommended for anyone looking for a great stay!
- zulfikark2021 (10/5): Family stay. - Very centrally located in Banjara Hills. Reception clean and staff very welcoming. Rooms were nice, clean and warm. Breakfast at the restaurant was a feast with very good variety. The staff were very cooperative and taking care of every detail of their guests. The only drawback was housekeeping during emergency. Because of its location it is good for business people and conferences. But we recommend all for a comfortable stay.
- 34akshayh (10/5): Family trip to Hyderabad - Excellent stay. Very good Hospitality. Premium location of Hyderabad City. Rooms are very specious and clean. Housekeeping services are also quick especially thanks to staff Sanjana. All your requests are solved immediately and done within few minutes. Once again come to this hotel for future stay.
- Freedom06610202952 (10/5): Recommended hotel - Great experience and cordial staff. The food was great. Abbas and Manisha were very helpful. The breakfast spread was excellent with a lot of options.
- Shivammmb (10/5): Great Stay - Very comfortable stay, great service. The location is also very central . Manisha at front desk has very accommodating and made sure we had a comfortable stay
- Adventure58220248844 (10/5): Nice stay - The stay in the Mercure hotel was very confertable and we have enjoyed staying in this hotel reception team was very helpful we come back soon Manisha Reshma and abbas
- Rajarshi457789 (10/5): Excellent stay at hyd - Excellent comfortable stay, great location, hood food. The rooms were clean, hospitable staff, special thanks to Manisha and Nagendra.
- Jet33727936909 (10/5): Good grateful - Support staff hospitality people are innocent and help! Over great experience thanks manisha smooth check out rooms are clean .
- Odyssey61123884479 (10/5): Good stay - Good stay i visit frequently the hotel room are clean staff is too friendly and good helpful check out was smoothly manisha rohit and reshma
- 888devikae (10/5): Staff named Sujatha was very helpful. Great experience - A very neat and tidy room. well maintained. Staff named Sujatha was very helpful. Great experience . Will visit again..
- abdullahaJ5176SC (10/5): Mr - It’s was great experience , thanks for all Sujatha and Hungi from the house keeping team for the great support and hospitality
- Departure29437363887 (10/5): Awesome stay - The service and cleaning is very good especially Virender did a great job, also helped to speak and very polite, recommended to visit here
- Sightseer31247597347 (10/5): hassle free experience - I just recently stayed with Mercure kcp one of the finest dining they have. The room ambiance is cozy we would like to thank to the reception team shubham, vamshi for their support during the stay. Thank you
- Camper00120874919 (10/5): - Karthik from mercure HYD has been really helpful nd kind . Great job done . Been really helpful . I’ll visit again soon it has been a pleasant evening
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