Hotel Port Aux Basques

Location: 2 Grand Bay Rd., Channel-Port aux Basques, Newfoundland, A0M 1C0, Channel-Port aux Basques, CA

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - anytime

Check-out: 11:00 AM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Garden
• ATM/banking
• Breakfast available (surcharge)
• Smoke-free property
• Wheelchair accessible parking
• Free self parking
• Banquet hall
• Wheelchair-accessible van parking
• Upper floors accessible by stairs only
• Well-lit path to entrance
• Stair-free path to entrance
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Standard Double Room, 2 Double Beds

  2 Double Beds

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and microwave (on request)

  Sleep - A down duvet and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Iron/ironing board (on request) and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Raised toilet seat

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Wardrobe or closet
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Down comforter
  • Bedsheets provided
  • Lever door handles

• Standard Room, 1 Queen Bed

  1 Queen Bed

  280 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and microwave (on request)

  Sleep - A down duvet and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Down comforter
  • Bedsheets provided
  • Low-height counters/sink
  • Low-height bed
  • Lever door handles
  • Wheelchair-width doorways

Guest Reviews

• Ben (10/5): - Great location for the ferry crossing. Staff were very friendly and helpful.
• Daniel (10/5): - Good overnight stay for ferry
• Brandy (4/5): - Property is older building. Was not Made aware on website or booking that they were under construction. Carpets so old and dirty, stained. No elevator and we were booked on 2nd floor with a lot of luggage. Manageable but inconvenient. Couldn’t imagine what an elderly person would have done.Restaurant was great. Food good. Only seemed to be one waitress who served us dinner and then again at breakfast. She could have used some help. Management could do better on that. If there we more Options in this town. I would haven’t have chose This place nor recommend. I would recommend The restaurant and our server. She was great.
• STEFAN (10/5): - Very efficient, friendly, helpful, top of the line, thank you , Stefan
• dw (8/5): - Clean, comfortable
• Thomas (10/5): - Nice Restaurant
• Coreen (8/5): - Older hotel but clean and comfortable.
• Larry (8/5): - Good
• Thomas (10/5): - Perfect location to start a visit of Newfoundland.
• sidona g (10/5): - Very nice property. Friendly staff, nice rooms. I would recommend it and would happily stay here again.
• Ken (10/5): One night - Clean comfortable room but small. Walls are thin so heard occupants on both sides, tv and talking. But convenient, easy to find with restaurant.
• Silvia (10/5): - Convenient to the ferry to Nova Scotia. Restaurant was hit and miss for dinner and breakfast. Service was slow in the bar area and restaurant.
• Terry (10/5): - It’s the best place to stay in Port Aux Basques. Dated but very clean rooms, courteous staff, very good food with XL portions.
• Ruth F (6/5): - Noisy and old
• Robert (6/5): - Overall fair and expensive
• Janice (8/5): Couples get away! - Pretty basic, needs some updating, carpets need cleaning, and the bed was put tight against the wall, Hotel is conveniently located to the Marine Atlantic ferry terminal and has a nice restaurant with friendly staff.
• Hartley (10/5): - Nice hotel and close to Ferry terminal.
• Gail (10/5): - Staff friendly. Rooms clean.
• Pamela (10/5): - Stayed night before taking ferry to Nova Scotia. Clean and convenient!
• Morag (6/5): - Very few hotel options in the area. The rooms were very small and dated and the bath towels were extremely thin. We could hear our neighbors snoring through the wall! The people working at the hotel were delightful though.
• Janet (10/5): Great Spot in Port Sux Basques - Great location so close to the ferry! Beautiful, safe area. Food in the restaurant was very tasty
• Ron (8/5): - The room was very clean and well stocked with everything you need to make your stay good. The restaurant was the best breakfast my wife and I had in NFLD. They even had home made bread for breakfast, it was a wonderful treat.
• John (10/5): - Rest was very good
• Eddie (10/5): - Clean room nice restaurant
• Lorraine (10/5): - Property met our expectations
• Krista (10/5): - Very friendly
• Michel (8/5): - C’était correct. Nous n’avons sejournés qu’une seule nuit. Arrivée pour le repas du soir. Départ tôt le matin.
• Robert (10/5): - Excellent location for the ferry. Staff very helpful
• Vern (10/5): - Easy to get to.very friendly staff. Good food.
• Larry (8/5): - Small room but nothing can be done.
• Bev (10/5): - This hotel is the first hotel you see when arriving by ferry. So it has hosted probably thousands of visitors over the years. The carpets may be old, worn and tired. The staircase creaks,but the reception staff are the most welcoming, friendly and organized ladies I have come across on our 3 week trip to the Maritimes. The room was spacious,clean and the bed was comfortable. The food is fresh tasty comfort food. And all the servers go out of their way to make you feel at home. Happy and friendly, especially April who helped out on my birthday surprise, thank you!! Thoroughly enjoyed our one night stay and I highly recommend!
• James (6/5): - The towels are quite thin, small and not absorbent.
• Richard (10/5): Hotel Port Aux Basque - Stayed at Hotel Port Aux Basque arriving and departing NFLD. Get stay . Staff extremely friendly and accommodating . Great experience
• Melanie (6/5): - Staff at the front desk were very friendly.
• Terry (10/5): - This hotel is the best in Port Aux Basques. It is older but very well maintained, and staffed with extremely polite, hardworking staff. The restaurant has very good food, and they provide huge portions. I stayed here last year en route to fish Atlantic salmon, and will stay here every time that I travel to Newfoundland. A great place to stay, 5 minutes from the ferry. Couldn’t be more convenient.
• Elizabeth (10/5): Restful Night on the Rock. - Older hotel requiring some upgrades but room was very clean and comfortable. Great place to stay before taking the ferry to the mainland. Restaurant offered a great selection at competitive prices. Staff was friendly and helpful.
• Angie (10/5): - Short one night stay.
• Jamie (6/5): - Thin walls
• Peter (10/5): - Clean rooms and good food. Staff was friendly
• Heather (4/5): - There aren’t a lot of options in the area and I imagine most people are just overnighting for the ferry but the building is old, noisy and cramped.
• Ron (10/5): - The lady at check-in was absolutely wonderful and extremely helpful.
• jeannie (6/5): - Suited the purpose of needing to stay the night before the ferry. Room was noisy.
• Meri (6/5): - How many downhill ski resort?
• Paul (8/5): - Dining in.....chef prepared some wonderful local fish dishes
• Richard (10/5): Hotel Port aux Basque - Very clean . Staff very friendly and helpful
• Susan (6/5): - The lobby, halls and dining room need to be updated. It is dark and depressing. The carpet were dirty and woren. Customer service needs to be worked on. Very unorganized.
• Richard (6/5): - The staff was good , the property needs upgrades Two storey hotel with no elevator and many seniors are checking in no one to help with luggage Very convenient to the port
• Gordon (6/5): - Easy access. Dining room small for the size of the hotel.
• Kathy (10/5): - Great location for the ferry. Room was cozy and had everything we needed. Will definitely recommend.
• Sherry (8/5): - Ideal place to stay if you're catching an early morning ferry.
• Cynthia (10/5): Will return - Lovely friendly people
• Jean (6/5): - Clean but aged building. Noise insolation is poor (aged building)
• Gerald (6/5): - We liked the bed was comfortable, clean room. We didn’t like the internet never worked the whole stay. Didn’t like hearing people talk next door and some loud machine. Also the Manager was confrontational when I complained of having no internet. Asked if I told anyone I did phone front desk and they said because they had a crowd and only 3 routers, the manager asked why she wasn’t contacted. She never said sorry to hear that or sorry for your inconvenience. She definitely has no Human Resources training and I personally felt she wanted a confrontation. We have stayed 10 times there in the past 5 years, bought our meals and paid 15% tip, also bought gifts for our grandkids and foster kids. It was the most expensive out of all the hotels from Ontario with no free breakfast. Our estimate is we have spent up to $2,500 at the hotel. I think the Manager has 0 personal skills.
• Stephan (10/5): - It is so close and convenient to the ferry
• Valerie (10/5): - Comfy with bathtub and large refrigerator and microwave. Close to covenience stores and bus station.
• Donna (10/5): - Clean and friendly
• Colin (10/5): - Great staff and Restaurant
• John (6/5): - Older property, worn down
• Richard (10/5): - The staff so friendly,
• Penney Ann (10/5): - It is an older property and some updates would be nice to see. Beds are very comfortable!
• Donald (8/5): - Hotel is minutes from the ferry landing. Room was clean. The interior was very dated and needs a refresh. Walls were paper thin, was slightly noisy. It’s one of only 2 hotels in town so not many options.
• Stephan (10/5): - We just checked in a couple hours ago. I really wish you would ask for a review after I check out. I can do a better job after my whole experience at the hotel is over.
• Verified traveler (6/5): - The staff was friendly. The hotel is older and could use an update. Overall the room itself was clean
• Donna (10/5): - Very close to the ferry terminal and food was good
• Ted (8/5): - Ok! No complaint.
• Stephen (8/5): - Old structure but served our need.
• Gordon (10/5): - We had a wonderful stay would stay there again
• freeman (10/5): - The staff were very helpful and friendly
• Brian (10/5): - Great place to stay if taking the Ferry. Hotel was excellent, on site restaurant was convenient and food was amazing. Room was spacious and clean.
• Charles (8/5): - Property is a little dated and the dining area is small, but the food was excellent and the staff was great.
• Pamela (8/5): - The front desk staff was amazing! Friendly, accommodating...very helpful with our older family member.
• CarolynAnn (2/5): - NOT PET FRIENDLY> ARRIVED IN PORT AUX BASQUES AND WAS REFUSED ACCOMODATIONS>HAD TO DRIVE @ MORE HOURS IN THE DARK TO FIND ANOTHER MOTEL
• Rod (10/5): - The young lady that was our server for dinner was the best I have encountered in the thousands of restaurants over my life time. Always smiling and courteous even when dealing with an unruly diner and the confusion of the dinner hour rush. Best service overall from any hotel I have ever stayed in. Thank you for making my stay the most enjoyable ever. Fantastic job to all involved.
• Ruth (8/5): Busy hotel for ferry riders. - We just needed a place to stay before taking the ferry to NS. This place wasn't fancy, but met our needs.
• Linda (8/5): - Very friendly staff, comfortable bed, working wifi and tv, easy access to hwy, gas and ferry. Great location if travelling by ferry to or from Newfoundland. The hotel is older and could definitely use a refresh but the good option for an overnight stay.
• Darrin (10/5): - Great place to stay before catching the ferry in the morning.
• Nancy (6/5): - The foyer is welcoming and that’s about it. Small uncomfortable room with noisy air system. The morning staff person was grouchy - an unpleasant way to start my day and the lasting impression. No lift to second floor. Would not stay again
• Joanne (10/5): - All good
• Pat (8/5): - The room was very clean and the view excellent.
• Glen (10/5): - Staff was very friendly . Rooms were clean. Would recommend to everyone
• Christina (10/5): - Very pleasant stay older hotel but well maintained. Very friendly efficient staff.
• Calvin (10/5): - Staff were great. Food was amazing both dinner and breakfast.
• jerry (10/5): - Expensive.
• Cezette (8/5): - I truly enjoyed my stay at this hotel. It was clean. It was very comfortable. My only complaint is about my neighbors being loud in the morning. The walls were pretty thin and of course everybody was getting an early start except for myself other than that it was perfect.
• Kristen (8/5): Would stay again - Great location. Rooms are clean. Comfortable beds.
• Laura D. (10/5): - Fantastic restaurant
• Jesse (4/5): - It was good other than getting an early wake up call from the fire alarm & Breakfast wasn’t great.
• Sandra (10/5): - Great service. Very clean and comfortable.
• Susan (8/5): - Needs updating but good for an overnight before catching the ferry. Lots of beautiful small towns and villages nearby. If you have time, go see them!
• Thomas (10/5): - Comfortable and quiet. Close to ferry. Good food. Grounds are not groomed, but geography around motel is quite pretty
• Shawn (8/5): Good place to stay - Great spot for a quick night stay over to catch the ferry. Food was good, rooms were clean.
• Lynn (10/5): Nice - Room was spacious and clean. Staff were friendly.
• Guylaine (10/5): - Très pratique, à 5 minutes du ferry. Lit super confortable, restaurant très bien et abordable. Petit bar sympa à l’hôtel
• Tom (6/5): - A decent place with friendly staff, though the room was very small and the walls were very thin.
• Julie (10/5): - beautiful view from our room excellent service friendly
• Judy (10/5): - Staff were very on prompt , impressing prompt. Asked for towels got them right away. No waiting around. They met our needs always, The only way to improve is hire more staff for food service.
• FARHAT (6/5): - It’s an ordinary hotel with ordinary amenities although we did not expect more here. The receptionist made a gross mistake by charging my credit card twice. Thus I got stuck with that amount of money to be returned back to my credit card account by 5-7 business days and my credit limit will restrict me for further use of card until this money returns to my account. The receptionist should be more careful and vigilant about this type of transaction.
• Tammy (10/5): - This was perfect!
• Jacqueline (4/5): - Very tired property, needs a refresh. Our room was very basic and not much space. Bathroom was nice and seemed to be upgraded but the room smelled musty. The AC was quite loud but we kept it on since it was stuffy. In the morning, the fire alarm went off at 730 am so everyone had to evacuate. Got back in about 20 minutes later so big deal for us but lots of families were there with little kids in their PJs. We didn't expect a 4 star hotel by any means but for almost $200 for the night, not good value for money.
• Stacey (8/5): - Front desk staff were fabulous. Room was very clean and beds were comfortable. On-site restaurant was great. Only negatives: A/C was noisy and room a little musty smelling.

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