The Grand Kandyan
Location: 89/10,Lady Gordon`s Drive,Kandy, Kandy, lk
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious 5-Star Retreat in Kandy
Exquisite Accommodations: The Grand Kandyan offers elegantly furnished rooms with spacious balconies and modern amenities, ensuring a comfortable stay.
Relaxation and Recreation: Guests can unwind by the outdoor pool, indulge in spa treatments, or stay active at the fitness centre, providing a perfect balance of leisure and wellness.
Culinary Delights: Enjoy a culinary journey at the buffet restaurant, sampling a variety of local and international cuisines, complemented by refreshing beverages at the bar.
Experience luxury and comfort at The Grand Kandyan - Book your stay now for an unforgettable getaway!
Important Information
The name on the credit card used for the booking should correspond to the guest staying at the property. Remaining 50% prepayment will be charged at the property from the same credit card provided.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 12:30 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Free beach shuttle
- Offsite parking discounted rates available
- Nightclub
- Guest education on local ecosystems and culture
- Clubhouse
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Massage services
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Kid meals
- Public transport tickets
- Evening entertainment
- Emergency cord in bathroom
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Shallow end
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
- Broadcast Live sport events
- Happy hour
- Supervised childcare/activities
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Express check-in
- Billiards or pool table
- Free wired internet
- Snack bar/deli
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Free beach shuttle
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Concerts/live shows
- Clubhouse
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Rooftop garden
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Junior Suite
1 King Bed
350-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Deep soaking bathtub
- Guidebooks or recommendations
- Electrical adapters/chargers
- Bathroom emergency pull cord
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Bed sheets not available
-
Deluxe Room with Balcony
2 Twin Beds
377-sq-foot room, furnished balcony with mountain views
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Access to in-room child care, laptop-compatible safe, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Balcony or patio
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Guidebooks or recommendations
- Electrical adapters/chargers
- Bathroom emergency pull cord
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
-
Honeymoon Suite
1 Double Bed
475-sq-foot room, balcony with mountain and city views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Access to in-room child care, laptop-compatible safe, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- Free cribs/infant beds
- Guidebooks or recommendations
- Electrical adapters/chargers
- Bathroom emergency pull cord
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Bed sheets not available
-
Deluxe Double or Twin Room with Balcony
Featuring a balcony and fully carpeted flooring, these rooms come with an private bathroom, a mini-bar and air conditioning.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
-
Presidential Suite
Featuring a balcony and fully carpeted flooring, these rooms come with an private bathroom, a mini-bar and air conditioning. Larger rooms sleep up to 4 guests.
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
-
Honeymoon Suite + Early check-in/Late check-out on availability + 15% discount on Lunch/Dinner + 10% discount on Spa + Daily happy hour
This suite features a balcony, tea/coffee maker and satellite TV.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Linen
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
-
Standard Double or Twin Room
Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as an inner courtyard view.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
-
Super Deluxe Double Room
This suite features a dining area, tumble dryer and tea/coffee maker.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
Guest Reviews
- shir0malis (10/5): My daughter’s wedding day - My daughter's wedding was well organized. The staff was very friendly. The food was very clean and delicious. They served it responsibly. A highly recommended hotel.
- Monkey54 (10/5): Amazing 5 days at The Grand Kandyan celebrating hubby's 60th Birthday!! - We booked this hotel as it was recommended to us from our friends. Our main reason for visiting Sri Lanka was to meet up with Sri Lankan friends we had made whilst visiting the Maldives (where they worked mainly as bar staff). We arrived into Colombo Airport around 12.15 hrs after the Sri Lankan Airlines flight from Heathrow the night before. We knew booking around this time of year would be busy because of the Sinhala and Tamil New Year, which was 13 and 14 April this year. It was hubby's 60th Birthday on 14 April, hence we decided to book for this period. After a 4 hour drive from Colombo to Kandy, we finally arrived at The Grand Kandyan Hotel. We booked on a B&B basis, so we knew we would have to pay for all our drinks and lunch/dinner/snacks. The hotel is amazing with a fantastic lobby, where an organist/singer played every night. The roof top pool is AMAZING - the views were INCREDIBLE!! We spent all of our evenings in the Roof Top Pool Bar. The pizzas and bugers were lovely. The bar tenders were so friendly - but what do you expect - they are Sri Lankan who are just such lovely, genuine people who can't do enough for you. The breakfast was an eye opener in that, although they had a buffet style breakfast, even thought you helped yourself to what food was available at the stations (and there was plenty of choice believe me!) it also had a live cooking station, but this was only for omelettes. If you wanted eggs of bacon, these were cooked out the back and was brought to your table. I'd read on hear about a guy called Hilary where people had commented that he couldn't do enough. We can definitely agree with that - he was so friendly and attentive and you could tell this was from the heart. He even arranged for us to come to the restaurant (after we'd eaten pizza up in the Roof Top Bar) as he'd arranged a 60th Birthday cake which was brought to our table on while the guy on the organ sang Happy Birthday to him!! The only downside with the breakfast is that, unless you had fresh eggs, bacon or an omellete, alot of the other food was luke warm, which is a shame. But I stuck to omelettes and hubby stuck with bacon and eggs with toast, so no problems for us there. The rooms were amazing - we were in 310 and it was the perfect location with amazing views from our balcony of Kandy and the surrounding hills. We went out into Kandy with our Sri Lankan friends a couple of times - the first time we had a meal at Club Nuara with our friend and his wife and children on one night and then one afternoon we met up with about 10-12 of our Sri Lankan friends and they had arranged a party for my hubby with a 60th Birthday cake and cards/presents - it was a wonderful day. After our 5 days at The Grand Kandyan, it was time to take the nearly 3 hour journey back down to Negombo, where we had 9 nights booked to stay in The Club Dolphin Hotel. A separate review will be done shortly. We'd definitely recommend this hotel - the staff are so friendly and the views are amazing.
- Genevieve (10/5): Immaculate - Stunning views of the Buddha statue, Stupa & surrounding mountains & villages. Room, bathroom & balcony just perfect. Ramith was so professional. He and the staff cared for us continually to assist with meeting any need & going beyond to look after everything. Pool with rooftop view is incredible. Their laundry service is also exceptional. Thank you so much for having us.
- H1094BVpeterb (10/5): Roof top bar - Thank you Thila for the delicious daiquiris and your timely and attentive service.
- Ouzo10 (10/5): Elegant! - Loved this hotel, sitting atop a hill with breathtaking views. From the stunning foyer to the beautifully presented rooms, again with those views, our only regret was that we were only there for one night. Loved the rooftop pool and the adjacent bar. It wasn’t the best of the buffet breakfasts we had in Sri Lanka but absolutely no complaints.
- karthik-KRK (10/5): A Memorable stay at The Grand Kandyan Hotel - I stayed at Grand Kandyan Hotel with my family for 1 day during our 7-day trip to Sri Lanka, and I genuinely regret not staying longer. From the moment we arrived, the ambience was warm, grand, and welcoming, and we immediately felt at home. The front office staff were exceptionally polite, professional, and always ready to help with a smile, making our check-in and overall experience very smooth and pleasant. Our room was spacious, comfortable, and very well maintained, with fantastic amenities that made our short stay truly relaxing. The housekeeping team did an excellent job keeping everything spotless and neatly arranged, and the bell boys were prompt, courteous, and very supportive whenever we needed assistance. The restaurant was outstanding, offering a wide variety of delicious food with attentive and friendly service that made every meal enjoyable. What touched us most was the genuine hospitality of the entire team – they were not just doing a job, they were really taking care of us. We already miss the hotel, its people, and the warm atmosphere they created for us. I highly recommend Grand Kandyan Hotel to all visitors – it is truly a must-stay property if you want comfort, great service, and heartfelt hospitality The room we stayed in at Grand Kandyan Hotel was beautifully spacious, impeccably clean, and thoughtfully designed for comfort. The bed was extremely comfortable with fresh, crisp linen, and the overall decor gave a warm, elegant, and luxurious feel. Every detail, from the lighting to the seating and amenities, made the room a perfect place to relax after a long day of travel. It truly felt like a peaceful retreat for our family, not just a place to sleep Kandy itself is a beautiful city to explore, and Grand Kandyan Hotel is a great base for it. The hotel is just a short drive from the Temple of the Sacred Tooth Relic and the scenic Kandy Lake, where you can enjoy peaceful walks and lovely views of the city. Families can easily visit the Royal Botanical Gardens in Peradeniya, which are perfect for a relaxed half-day with children, or take a tuk-tuk to viewpoints and temples around the hills for stunning sunsets over Kandy. Cultural shows, local markets, tea experiences, and nature walks are all within easy reach, so you can enjoy both comfort at the hotel and plenty of activities around it during your stay Grand Kandyan Hotel also felt very safe and secure for my family – the property is well managed, staff are always present and attentive, and you can see that they maintain good hygiene, cleanliness, and modern safety standards throughout the hotel Grand Kandyan Hotel is also well located for those who enjoy walking. Several key sights like Kandy Lake, the Temple of the Tooth, the Royal Palace area, and the Kandy Clock Tower are within about 15–20 minutes on foot, so you can easily step out and explore the city without always needing a vehicle. There are also cafés and small restaurants within walking distance, and for anything further, tuk-tuks and cabs are easy to find, which makes getting around Kandy very convenient The food and drinks at Grand Kandyan Hotel were outstanding, with plenty of choices for every taste. The main restaurant offers a generous spread of Sri Lankan and international dishes, so guests from any country can easily find something familiar as well as try local flavours. There are options for vegetarians and those with special dietary needs, and everything we tried was fresh, tasty, and well presented. The bar and poolside areas are perfect to relax with tea, coffee, fresh juices, or a drink in the evening, making it a comfortable and enjoyable place for couples, families, and travellers from all around the world Some thoughtful touches also made our stay at Grand Kandyan Hotel feel special – the grand lobby and beautiful interiors, with lovely views of the surrounding hills, reliable Wi‑Fi, easy parking, and the overall feeling of staying in a true five‑star property in the heart of Kandy, just a short distance from key attractions
- ShiftZZ (6/5): Sri Lanka created a legend, I met the legend, I was served by the legend, the legend is Hillary Smith - Right, this hotel cant be 5* it’s something that was designed or built for Nicolae Ceaușescu or some other ex Soviet satellite country ,or something from the dark days of Kazakhstan in the 1960' or 1970's.Put simply the décor is gross. The room, is ok, for the 1960’s ,the wallpaper is coming off the bedroom walls, the bathroom sink has mould, even Stevie Wonder would have noticed that. So the cleaning staff need to be spoken too.. Yes the vast majority of staff are polite and helpful but the rooms are gross. The food was ok, buffet, staff are friendly,. The views are excellent, but please look at the rooms, make some urgent changes and bring this tired old hotel into the 21st century . hotel feels stuck in a bygone era—reminiscent of 1970s Soviet-style decor. The Good: Staff: Most are very helpful. When the front desk failed to deliver fresh milk, Hillary in the restaurant stepped in and saved the day. Dining: The buffet food was decent and the service was friendly. The views are the saving grace here, but the rooms are simply not up to par. Management needs to stop relying on the scenery and start modernizing the guest experience. Sri Lanka created a legend, I met the legend, I was served by the legend, the legend is Hillary Smith. He is simply brilliant, very attentive, very observant and can virtually second guess the guests needs. Along with the Legend Hillary, the Head Chef deserves a mention, he has a brilliant sense of humour, and it was a delight to meet him..
- 670nidhid (10/5): Amazing - Great hospitality,Amazing food
- Sampth123 (10/5): Exceptional Hospitality – A True Kandy Experience - We recently stayed 2 nights at The Grand Kandyan Hotel and had a fantastic experience. This was our third visit (previously with friends and family), and once again, the team made us feel truly welcome with their personal touch. The hotel itself is grand and full of heritage charm. Rooms are spacious, clean, and very comfortable. The food was excellent with plenty of variety, and every meal was enjoyable. The pool & the Gym are excellent. What stood out most was the service—friendly, attentive, and genuinely caring. Specially Mr. Henry at the Tamarind Restaurant! Overall, an excellent stay and definitely one of the best places to stay in Kandy. Highly recommended! 👍
- 321shenellef (10/5): Best Hotel in Kandy - Every trip to Kandy feels incomplete without a stay at The Grand Kandyan. The experience is consistently exceptional with impeccable service, outstanding cuisine, and an atmosphere that keeps you coming back. A special mention to Hillary for his remarkable hospitality and attention to detail, truly elevating every stay.
- Jet16584940422 (8/5): Amazing spot - We had an amazing stay in Kandy. The pool bar man Thilak made our night extra special. He went above and beyond to help us during our stay.
- mariahZ2112YS (6/5): unpleasant odour in room - We stayed at your hotel April 6th for 1 night with trip a deal tour the room looked very grand but unfortunately there was a very unpleasant musty, mould, sweaty odour. The room needs airing and sunshine. The room was tidy, grand and spacious. Regards Maria Hunt – Australia The Grand Kandyan Hotel
- Nellygirl71 (10/5): Great stay and excellent service - This hotel would have been magnificent when first built. It still is very impressive but starting to show signs of wear. The service is definitely 5 stars and the food and drinks were great. A big shout out to Dhonmasiri (apologies if name is not spelt correctly) in the Sky bar. He was run off his feet but managed to serve our group and others with excellent service and a smile.
- michaelbL4979TW (8/5): Holidaying like Royalty - Was a fantastic stay… the room is generous and well appointed. The bathroom was large and had a bath. The bed was extremely comfortable and the air conditioning was a pleasure to return to. The pool was great and big enough for lap swimming and has fantastic views. The main restaurant was nice and the staff were very attentive. The food and beverage manager Hilary made our stay very pleasant.
- Saman (8/5): - Clean and spacious room with good view Staff used to be very smiley and friendly this hotel when I visited last time . But now I didn’t see that happiness from the staff. Breakfast and dinner buffet was OK . But could have been better !
- Dinuk (8/5): Very good stay. Can recommend for anyone. - Food tast was good. Frendly staff. Rooms were clean and tidy . I felt it would have been better if there were more food varieties. There were a few minor issues with some dishes, but nothing major. Apart from those small things, overall it was very good.
- Hari Mittar (9/5): Very good and comfortable - The property was excellent Approach was bit difficult for moving around
- 868sugaths (10/5): “Great service and food. - “Excellent food and service, with special thanks to Mr. Helary, the Food & Beverages Manager, for his outstanding support.
- Nishantha Jayasundara (9/5): Great service and Value for money - Location, Value for Money, Service and cleanliness
- rishanthaw (10/5): Great place to stay in Kandy - Fantastic food. Overall good rooms. No service shortfalls. Room and bathroom are spacious.
- infanta (5/5): -
- 302pathums (10/5): Excellent - Hotel is a good service an good room ,an food everything are fine thanks for everything ...
- Shir Meyran (10/5): -
- wayomif (10/5): Excellent service - I recently visited The Grand Kandyan Hotel for a friend’s wedding and had a wonderful experience from start to finish. I first accompanied my friend to the hotel to check and confirm arrangements, and later attended the wedding and stayed overnight as well. The service throughout was truly top-notch—every staff member was warm, attentive, and professional. The food was excellent, with great variety and quality, especially during the wedding function. The rooms were beautifully designed, modern, and very comfortable, with all the amenities you would expect for a relaxing stay. Everything about the hotel—from the ambiance to the hospitality—made the experience memorable. They are very clean and great value for money. I would absolutely recommend this hotel to anyone visiting Kandy, and I would happily stay here again in the future.
- 305gayana (10/5): Great Experience Again - Gand Kandyan become my go-to hotel in kandy. I’ve stayed there recently with family, and each visit has exceed my expectations. The team truly values loyal and returning guests, which is why I continue to choose Grand Kandyan. Special thanks to Front Office Manager wathsala and the Concierge team; as well for their world-class customer service. The restaurant, pool and housekeeping teams have also delivered consistently outstanding hospitality. Simply put Grand kandyan sets the standard for service and experience in the city. We realy enjoyed the hospitality, views and the comfort. We like to thanks the entire team and as they went above and beyond. Once a again thanks a lot and i look forward to visit again in the future.
- Balaji (8/5): -
- RA20140818 (10/5): Exceptional Hospitality and a Truly Memorable Stay - Our stay at The Grand Kandyan Hotel was outstanding from the very moment we arrived. The check-in process was smooth, warm, and welcoming, setting the tone for what became a genuinely memorable experience. The staff deserve special appreciation. Every team member we encountered was courteous, attentive, and professional, always greeting us with a smile and a genuine desire to help. Their hospitality felt sincere and effortless, making us feel valued throughout our stay. The atmosphere of the hotel is elegant and calming, with beautifully maintained interiors and stunning views that perfectly complement the charm of Kandy. It is an ideal place to relax while still feeling connected to the cultural heart of the city. The food was another highlight. Each meal was delicious, well presented, and full of flavour, with an impressive variety to suit different tastes. The service at the restaurant was equally excellent, prompt, polite, and attentive without being intrusive. Overall, The Grand Kandyan Hotel delivers a perfect blend of comfort, luxury, and heartfelt hospitality. We highly recommend it to anyone visiting Kandy and look forward to staying here again in the future.
- Nimshi Jaytunga (10/5): -
- cherylhinton (6/5): Gave me fawlty towers vibes - We stayed at this hotel for a couple of nights and were on a half board basis. The good: The staff are really friendly and helpful, they make the experience. The views from the rooftop are excellent and you can see for miles. The food was pretty good and we had no complaints about breakfast or dinner. The rooftop bar was good for lunch and drinks after dinner - again really friendly staff. To be improved: The rooms are dated and bit shabby. Air con didn’t work and the room was really hot. The room electronics were through a weird system which didn’t really work - light switches would be much better. Some of the furniture was really impractical in the rooms and was massive - like the glass coffee table that was very sharp. The dining room needed some updating and a deep clean - the windows and walls were pretty dirty. At some point this hotel must have been state of the art, but that time was a while ago. We had a decent stay here but it is certainly not 5 star and needs a lot of investment to bring it up to the standards people would expect these days.
- Udawatta (9/5): -
- iransameera1973 (8/5): Birtday dy party we had - Certainly we had a very good time and everybody in the family enjoyed a lot . Thank you very much for the lovely hospitality also very friendly care
- robertdX2571CU (10/5): Heighly Recommend! - I had a fantastic stay here. The staff is amazing, the accommodations are lovely, and the city is extraordinary. A special thank you to Miss Kosala and team for amazing customer service!
- Q8733IWnikkim (10/5): Superb hotel! - This is such a special place; we stayed for 10 nights and loved every minute we were there. The hotel is lovely, service is phenomenal and the food is fantastic. The hotel is just far enough out of Kandy to be away from the busy centre but near enough that it is a short Tuk Tuk ride, you could walk it but we never did due to our love of Tuk Tuk journeys. Our room was large with plenty of space and a good sized balcony with a wonderful view. The bathroom had both a bath and separate shower, the beds were really comfy and housekeeping attended every day. The restaurant was never too busy and there was always plenty of choice. Western style dishes were available but we went for the curry options at breakfast and evening meal, we were halfboard. If you had a question about any of the dishes, there was always a member of staff, often one of the chefs, around to answer it. We ate vegetarian while we were there and were never short of choice, or food. The service at this hotel was exceptional, we were made to feel so welcome and special by everyone we interacted with.
- jasoncS6538BM (10/5): Mr Hilary is amazing - This review is to leave a very strong compliment for one of the staff members at Grand Kandyan. Mr Hilary in the restaurant gave us excellent service above and beyond our expectation. He was very attentive to our family group, expertly anticipating our wants and proactively serving for our elderly father. We were very impressed with Mr Hilary and cannot praise him enough - he is a wonderful ambassador for the Grand Kandyan - The Curry and Paul Families from New Zealand 🇳🇿
- elizaleano12 (10/5): Huge Rooms - The hotel was huge and the view in our balcony was superb! Our stay was made even better by the staff. I am a Filipino and it was nice to see fellow kabayans such as Angelique! Thanks so much!
- Angharad (8/5): -
- janepA1389UF (8/5): Wonderful rooftop views - Wonderful rooftop bar & pool. Food excellent with multiple options . Food extra large very spacious but slightly tired. Staff helpful negative side is the road to the hotel. Very steep & narrow challenging for a bus .
- K1649TOannk (10/5): Highly recommend this hotel - This was a wonderful hotel and everyone was outstanding! The room service was excellent and these two men, Marapana and Amina, created beautiful animals just with towels to decorate the bed.
- Karen (10/5): -
- dominice274 (10/5): Excellent hotel beautiful food staff friendly and professional very opulent surroundings like walking into a palace - Quite and peaceful The best food ever Likes a royal palace
- T6628JHmarkt (10/5): A good place to stay - A really nice hotel tucked away from the busy roads. Great rooms, nice pool and friendly staff.
- 555gihana (10/5): Exceptional Service and a Magical Valentine’s Surprise at The Grand Kandyan - Our Valentine’s Day experience at The Grand Kandyan was nothing short of spectacular, defined by a perfectly organized event and a majestic hotel atmosphere. The meals were exquisite and every segment of the evening was thoughtfully planned, but what truly set this visit apart was the exceptional hospitality of the staff. A special note of gratitude goes to Miss Prasadini, who demonstrated incredible professionalism and warmth by helping me arrange a last-minute surprise party for my wife on the very same day. Her dedication, along with the friendly and polished service from the entire team, made our celebration truly unforgettable. We highly recommend this hotel for anyone seeking a blend of luxury and genuinely attentive service.
- rutters72 (10/5): Beautiful, Elegant, very clean. 5 star - Beautiful Hotel, with wonderful staff. The restaurant staff look after perfectly. We would come here again. Thank you Grand Kandyan . 5 star
- alisonm204 (6/5): Fur coat but no knickers - The Grand Kandiyan probably was once just that but now it’s a grand old lady who seems to have fallen on hard times The hotel is set on the top of a hill overlooking the city and from a distance looks like a fairy tale palace . However as you get close the area around is a mix of small businesses and lower class housing although the international school next door looks bright and modern . On the outside at close range the hotel could definitely do with a touch up to the paint The lobby is amazing very glamorous but also cold (emotionally) and lacking and friendliness. The first room we were given was in poor condition, there was a drain smell in the bathroom which permeates the whole room, furniture was broken there was an obvious broken drawer in the bedside cabinet , one of the bedside lamps didn’t work and the carpet was stained and torn near the bathroom door a significant trip hazard especially if visiting the toilet at night.The room was a the back of the hotel with a view of the poorer dwellings at the back and sides of the hotel. The sound of music from one of the houses was clearly audible as though in the room with us. A complaint to reception brought a plumber to fix the toilet but not the light furniture or carpet this happened a couple of times until eventually the duty manager arrived. Very polite and professional and listened to the concerns as we requested an alternative room. The duty manager returned quickly and said there was one alternative room available, the honeymoon suite on the first floor. We vowed the room not drainage smell a view to the front of the hotel( no music) and no tears in the carpet or apparent broken fittings or fixtures so we accepted, the room transfer was completed quickly and professionally On further inspection the room was better than the previous but there were dark scuff marks on the wall and counter top. One of the desk lamps in the living area didn’t work. but as we were only there for two nights and would be mainly sight seeing during the day no complaint was made. We did have a balcony overlooking the driveway of the hotel however there was a large air conditioning unit constantly humming which made sitting outside unpleasant The public rooms were very grand but empty and again lacing any welcome to sit down The dining room was large and did have the option of outside seating on a terrace. The food was as in all the hotels we stayed in buffet style and of average quality and palatable . The staff were all extremely polite and professional shout out to Hilary in the dining room who was very welcoming and attentive All in all I would class the Grand Kandyan as “fur coat and no knickers”. No doubt once one of the best places in Kandy to stay but lack of investment in the upkeep of the private rooms is showing . Unfortunately the surrounding area is out of the hotels control but maybe investment in newer windows to reduce noise would be of benefit especially at the back of the building
- mybiouki (10/5): Very nice experience - After a shaky start the faith was restored by a very nice gentleman called Hilary offering a personal service. Certainly recommend this hotel
- D2744NZjohnk (10/5): Are there two hotels called The Grand Kandyan in Kandy?? - We’ve just returned from Sri Lanka following a 5 night stay at the wonderful Grand Kandyan Hotel. I can only assume that some of the negative reviews here are about another hotel masquerading as The GK or have some ulterior motive. Here are the facts We were a party of 3 male adults visiting Kandy for the England cricket warm up tour and were not even booked into the GK however a problem occurred with our booking at a nearby hotel leaving us without accommodation. After a 4 hour car journey from Colombo we spent a couple of hours at the booked hotel going round in circles trying to sort the problem with STAYFORLONG,SL, the agent who failed to process the original reservation correctly and despite promising to call back, never did in the timeframe stated. After much chasing, they finally accepted their error and offered an unsuitable and unacceptable alternative which was refused and a refund demanded. After a quick recce of the area, we subsequently found ourselves at the nearby Grand Kandyan, tired, frustrated and despondent. Initially we were not hopeful as the hotel was fully booked and my experience of 5 star hotels in UK is of inflexibility and often cold snobbery. We could not have been more wrong. The reception and lobby is a marvel of marble and mirrors leading to a glass lined area of sculptures, suites and a grand piano. The balcony lined atrium stretches from ground level the full 6 stories to an ornate ceiling. Welcome drinks were provided and following a quick explanation of our predicament to the front desk, the hotel manager, Mr Summerville and his assistant, Prasadi joined us along with the hotel manager of the original booking who just happened to be on the premises. Mr Summerville and Prasadi assessed the situation, immediately instructed that room be prepared for our non standard requirements and took complete ownership of the situation. Within an hour, we were in a large beautiful room with three separate beds and had everything we needed. For the next 5 days, we were treated like royalty. Treats, drinks and food were provided foc and we wanted for nothing. Thilak, the pool bar manager was superb, attentive and great company. Unbeknownst to us, The GK was providing the hospitality and catering for the VIP and corporate boxes for the cricket marches at Pallekele. Mr Summerville insisted that we travelled to and from the matches with him and we were even sent food and drinks from the corporate lounge via a suited staff member to the Barmy Army stand. People around us were flabbergasted. I have never experienced anything like the service, kindness and attentiveness shown by Mr Summerville, Prasadi, Thilak and their teams. I am not a habitual review writer but I feel this is the least I can do, in fact I am still completely bemused by this experience. We certainly don’t look like film or pop stars but this is how we felt during our stay. The GK provides beauty, cleanliness, charm and opulence but not the stuffiness or snobbery that too often comes with it. Its biggest asset by far is its people who I would sincerely like to thank for this wonderful experience. I would highly recommend a stay here at this Grand Kandyan to anyone looking for a wonderful hotel but maybe best avoid the other one where all the moaners and whiners must end up.
- Paladuta (9/5): Great value for money. - Very nice hotel & good value for money. We spent NYE there and it was very nice and well prepared. A bit dated .. like most of the places in SL . Needs a refreshment .
- Thimathi (10/5): -
- Eshana (10/5): Friendly staff and comfortable stay. -
- Julia (10/5): A beautiful stay in a wonderful 5* hotel - will definitely stay again - Really relaxing it has everything you could want ! Very spacious rooms with balconies and a lovely view of kandy. Very clean and comfortable. The food was very nice and the staff were very friendly and helpful Nothing
- Loes (10/5): -
- Rajeev Bhargava (5/5): Sri Lanka small cities not a place for Indian vegetarian - Nothing Hardly any vegetarian for Indian
- milroyi (10/5): Great service - Great experience, the room & food was fantastic. Had the pleasure of attending the new year's bash dance, The band Lunu Dehi performed and the spread of food was nothing like I have ever experienced. Well done and congratulations to the General Manager and staff. We hope to return again.
- Trevor (4/5): -
- susannaaA3027RE (10/5): Excellent hotel - Lovely hotel, very clean and spacious Staff all very helpful and friendly Room large and clean with good large bathroom separate bath and shower, lovely products Pool beautiful location with fantastic views
- Osman (9/5): I would recommend it to others. - I was impressed by the friendly helpful staff. It made a big difference to our stay. I felt the buffet (breakfast and dinner) were over priced.
- 732sheetala (10/5): Amazing food cuetest to hillary c smith food and beverage manager plus aazing room and overall stay experience - Dr hillary c smith the food and beverage mager at hotel is very good . He maintain such positive environment in restaurant , we look forward to food their because it not only has taste but positive vibes too .the variety of veg option make me deligted plus manager flexibility to provide us food as per our taste is so wholesome ...plus obeeall hotel also has happy and musical vibes ...it seems like we are in some feel good movie and room is well maintained with gym and rooftop swimming pool is so good ..I liked my stay here my parents and my sister and nephew were very happy
- ramgopala2025 (10/5): Amazing experience - The hotel has very happy vibes , restaurant manager there is very good and chef dumindu is very good too. .very good variety of veg option and hotel room and every family is very good ..I love music and happy vibes here
- Scenic06153263566 (10/5): Christmas at The Grand Kandyan Hotel - When you entered The Grand Kandyan Hotel, you were greeted fantastically. The christmas decorations were the best I have ever seen. The rooms were so space and plenty of room to walk around in.If you are looking for great views, take the lift to level 6. The food was wonderful to eat. If you want to go to the pool or the gym, it's on level 5. The staff were fantastic and friendly to talk to. Once again, keep up the great work. The Grand Kandyan Hotel . We will recommend this hotel to friends and family.
- Escape505101 (10/5): A Consistent Masterclass in Hospitality – Our "Home" in Kandy - We have visited Kandy, Sri Lanka, many times, and our stays at The Grand Kandyan remain the highlight of our travels. For our family—and especially our daughter—returning here feels like coming home. Remarkably, the exceptional level of service has remained world-class year after year. During our most recent stay, we had the pleasure of meeting the General Manager, whose leadership and warmth are truly commendable. The entire team provides an indescribable level of excellence. We would like to extend our personal gratitude to: Front Office: Ms. Prasadi for her professional welcome. Dining: Chef Ananda, Mr. Hilary, and Tharangi for their culinary expertise and attentive service. Housekeeping: For their meticulous care and dedication. Thank you for the "teaching words" and the memories that stay with us long after we leave. We are already looking forward to our next visit. Warm regards, Nilantha, Anna, and Göran (Sweden)
- wilhelmh288 (10/5): Comfortable stay with excellent service - Very pleasant stay at The Grand Kandyan Hotel. Clean and comfortable with great views and friendly staff. Special thanks to Chef Duminda for outstanding service and excellent food. Highly recommended when visiting Kandy.
- Ella (10/5): Heerlijk verblijf - Heel erg schoon, heel gastvrij en enorm vriendelijk Niets, alles was perfect
- Rishan Iyoob (7/5): -
- Tanit (10/5): Una molt bona estada! Hotel molt recomenable! - Tot! Es com estar en un palau, a més, ara que es Nadal estava tot decorat i ple de detalls preciosos. Al hall hi havia cada tarda musica en directe, i a l'hora de sopar al menjador també. El menjar molt bo. Les vistes impresionants, el gym i la piscina genials. I que dir del personal de l'hotel? Encantadors, molt amables i molt atents, han fet que la nostra estada sigui de 10. Si tornem a Kandy, tornarem a aquest hotel!
- 381rajann (10/5): Overhaul excellent - Excellent stay. Comfy bed and very nice Christmas vibes in the lobby. The restaurant had a lovely selection of cuisine.
- navodab2025 (10/5): A very warm experience at The Grand Kandyan - The location is ideal with only like 100m away from the heart of Kandy. Spacious and warm atmosphere. The customer service here is the best ❤. We were there for the Dinner buffet at Tamarind restaurant. The F&B manager was very warm towards all the guests, and was kind enough to arrange us a complementary birthday cake for the celebration we were there for. Food was delicious, and well worth the price. With the quiet ambiance here, the place is ideal to spend time with your family. Very clean and well maintained.
- 415rishithas (10/5): Highly Recommended. - Had a fantastic birthday celebration at Grand Kandyan Hotel! Mr. Hilary and his team did an amazing job with the arrangements. The hospitality was excellent from start to finish. Highly recommend!
- PitiLon (2/5): Disappointed experience - We recently stayed at this hotel, and unfortunately the experience was extremely disappointing. Although the website advertises the hotel as a five-star hotel, the reality was far from it. The rooms were very dirty, had a strong moldy smell, and the carpets throughout the hotel were stained and covered in dust. The bathrooms were particularly unhygienic, with visible stains and a lack of proper cleanliness. The food quality was only average and certainly did not justify the high price associated with a five-star hotel. Overall, the stay was poor and did not meet the expectations or standards promised.
- 629pradeepr (10/5): Memorable and hospitable - The hotel and location is simply fantastic! The hotel staff are very helpful and friendly . The Tamarind restaurant staff n the chef’s are simply awesome !! They accommodated every request without any hesitation. All this was lead by Mr Hilary , himself overseeing every aspect of the service !!
- Devika (10/5): Convenient location, near to the town centre, clean appealing with excellent service - From the very start we found the staff were very welcoming and helpful throughout our stay. We enjoyed the food and the room was comfortable and immaculate.
- Resort68573003149 (10/5): Great experience staying at Grand Kandyan Hotel. n - Wonderful, comfortable stay. Ambience is great. Staff hospitable and ever smiling. We relaxed and enjoyed poolside bar, mountain view balconies, nice spead at breakfast and at dinner. We enjoyed all. Thanks to all staff.
- Omar (10/5): Super recommended hotel in Kandy 🫰🏻 - Awesome hotel from all perspective ! Great location that you can check city from up from your balcony . The hotel is so nice and clean and the staff are so lovely and helpful ♥️!
- Darren (9/5): -
- N3690VGpaula (10/5): Wonderful hotel with fantastic staff - I've stayed at the Grand Kandyan twice now. This is a very nice hotel with fantastic attentiveness by the staff. Their customer service is the best I've ever experienced anywhere in the world. The food served in the restaurant is wonderful. I've had the buffet multiple times and have also ordered off the menu. The food is always great. I especially loved the French toast for breakfast and the fish at dinners. But again, the best feature is how the staff treated us. I wish I could remember all the names of those who greeted us and served us every day in the restaurant. They do a fantastic job – making sure we have everything we need and also greeting us with a friendly smile. As for the room, it was cleaned every day so well by Chamodya. He made sure everything was clean and pleasant and that I had fresh towels. Most of all, he did it with a wonderful smile. I could tell he wanted to make sure I was pleased with my experience. Other notes: I had laundry done several times. It was always on time, done well, and folded nicely. The staff at the desk were always professional, friendly, and attentive to anything I needed. I highly recommend this hotel!
- Jayaweera (9/5): -
- 230kavitan (10/5): Awesome experience - Excellent experience . Rooms , service and food … everything was awesome ! Wide options in vegetarian and non veg both . Overall it was nice !
- Devika (10/5): Every time we come to Kandy we stay at Grand Kandyan which we enjoy thoroughly. - We had the best experience at Grand Kandyan. Their exceptional hospitality, elegant rooms, and safe and secure environment were the best parts. Thank you so much for making our trip memorable. Nothing
- Shehara (9/5): -
- jeewijesinghe (10/5): Excellent Experience at the Grand Kandyan - The Grand Kandyan is a great hotel and I really enjoyed my time here. We arrived at the hotel at 3am and the staff made sure it was a very easy check in. The receptionist staff was very nice and always there to greet us with a smile. We had breakfast and dinner multiple times with the hotel, which was a wonderful experience. The food was amazing and the waiters were even better. Shout out to Hilary!! The rooms were very spacious and extremely clean. The view from the hotel was spectacular. A great background for pictures!! The only negative I have about this hotel was that they didn’t provide any conditioner. That wasn’t too much of a hardship to overcome though.
- m0dam (10/5): High standard in comfort and service - Our tour itinerary only scheduled one night’s stay here, which was unfortunate as we couldn’t fault the comfort and service. We were delighted that we were upgraded to a suite. It was so spacious. As we didn’t arrive until evening, after a long day of travel, we ordered room service. Service was prompt, the food enjoyable and the portions were generous. We so enjoyed eating in the dining room of our suite, with night views of the city. There was a wide choice in the breakfast buffet; it catered for all tastes and cultural preferences. A very pleasant stay!
- swannie00450 (10/5): Upgraded to the Presidential Suite ! - Despite this venue starting to show its age, it's still very grand and furnished to impress. From the time you walk into reception, to the time that you visit the restaurants, everything had old-world glamour, being upgraded to the Presidential Suite was to cherry on top, just an amazing stay. Thank you Grand Kandyan, for a wonderful stay that we won't forget !
- Graystonebb (10/5): Service with true Sri Lankan touch - We were greeted by a sweet hostess who was super kind and professional. The buffet was a scrumptious spread. Food and beverage manager Hilary was a true hotelier, catering to every individual table with personal touch. We thoroughly enjoyed the live entertainment and the impeccable service. Wait staff are super attentive and quick in cleaning dishes. Having the chef behind the buffet was an additional benefit for those who have food allergies including my daughter. Overall it was a pleasant dining experience. Thank you Hilary and the team for making our experience a memorable one. Wishing the entire team all the success and we will take fond memories of your hotel with us to Canada.
- jeremylC8279JU (8/5): A fantastic experience - Only stayed one night. A bit flashy and glitzy (not my sort of thing), but stunning when you walk in to the reception. Unfortunately on closer inspection beginning to look a bit tired and frayed at the edges. Having said that the room was beautiful, with a real air of opulence and fantastic views over Kandy. Food was amazing, although we only ate in the buffet section. Staff couldn't be nicer, especially one guy (unfortunately I didn't get his name), who found out it was my wife's birthday and presented her with a lovely cake at breakfast time.
- Premnath (7/5): -
- Mary (10/5): -
- Aynur (5/5): -
- AshishDehade (2/5): Dilapidated Property - living only on past glory. DON'T GO. - A dilapidated property. In very bad shape. DO NOT GO. Living only on past glory. Don't go by what you see from outside. Check the rooms and indoors. They are in terrible shape. - Broken ACs that make massive noise. - Cracked/broken walls in rooms. - Stinking rooms. - Furniture and cabinets in the room are broken/cracked.
- Despina (9/5): Luxury comfortable stay - -very big room -polite staff -very comfortable and luxury -limited dinner menu options -breakfast was mostly sri lankan food -no bathrobes in the room
- 918ayeshh (10/5): Special thanks to our wedding coordinator mr.Christopher Ravindran - A heartfelt thank you to our amazing wedding coordinator for guiding us through every single detail and making our big day smooth, stress-free and organized. From planning, timing, vendor handling, last minute adjustments, to every little behind-the-scenes moment, you handled everything with so much professionalism, calmness and care. Because of you, we got to fully enjoy our day without worry — and everything came together more perfectly than we imagined. We are truly grateful for your support, patience and dedication throughout this journey. Thank you for making our dream wedding a beautiful reality 🤍✨ Also special Thanks to the Grand Kandyan Crew for making it special🩷
- Naomi (9/5): Great hotel, great location, great staff. - Comfortable, glamorous, spotlessly clean and excellent service. Great location for exploring Kandy. Staff were extremely helpful - especially Prasadi, who arranged airport pick up and onward travel for us. Nothing, it was great.
- Repoortarap (10/5): Kandyland - Beautiful rooms,great service and location. Thanks Hilary for that little extra help that makes your stay. ……..,,,,,,,,,,,…………,,,,..,…………….
- vada (6/5): Opulent design - lacking in substance - The design and initial impressions of the hotel certainly live up to its name of “ GRAND” - opulent design created good first impressions. Assigned to our room 316 - as usual key in receptacle inside door - lights to entrance - found light switch to bathroom - ok - however, the bedroom/lounge area was in complete darkness apart from bedside clock indicating the time. Frustrating search to locate switch to access light to this are to no avail - searching in complete darkness didn’t help. Telephoned reception, the response was “ there is a switch behind the bed “ So we searched behind the bed, bedside tables proved negative. Telephoned reception again - different individual- response was “ look at clock on beside table it has controls for all lights “ Voila ! There was light - wonders will never cease. Apart from above, staff encountered friendly and helpful , evening buffet amazing selection and variety of food. Obviously staff training is an issue and perhaps clear instructions on location of main light controls might assist future guests. We found the light situation and lack of helpful assistance in first instance very, very frustrating!
- Sensen999 (10/5): Lunch at lemongrass restaurant - Visited the hotel for lunch with family, Buddhist clergy and friends from Burma. The service was top tier, food was delicious, the atmosphere was grand and beautiful! The staff was extra helpful and friendly! Very responsive and flexible with all the special requirements! The room was spacious and clean. Interior was grand ! Has a wonderful time with a great view, will visit again soon!
- bhaveshm604 (8/5): Satisfying.. - Amazing place and stunning views from the Roof and rooms .. Even Actor Ramcharan and Boman Irani were also staying in the same Hotel.. Enjoyed jain/veg food specially prepared by Chef Duminda… He had great patience and fulfilled each and every request carefully … I would definitely recommend this place …
- CHANDIMA (6/5): Convenient place to stay - Staff friendly Hotel is is a bit old fashioned interior and decorations.
- Amila (8/5): -
- FarAway316411 (2/5): Awful hotel with rooms needing major updates. - Horrible hotel don’t expect to get any sleep. Room is awful it stinks of cigarette smoke. It needs major updating. Tacky falling off wallpaper, chipped floor tiles, broken shower caddy with wire sticking out, power points don’t work near bed, bathroom door hits the toilet. I had music blaring all night so you can’t get any sleep and the room also must of been near the kitchen as you just hear dishes clanging all night. Room 329. No soundproofing at all. The music is just awful I had to try to sleep with headphones. You do not come to a hotel to think you are at a nightclub all night when you are trying to sleep I am part of a group tour and obviously because I have paid for single supplement this hotel has treated me as second rate as I am a solo female traveller and they put me in the worst room at the hotel. Room 329. I did not get any sleep as the room had no sound proving at all. I have traveled the world and never had such a bad room as this hotel. Would not recommend this hotel. Reception, pool, dining looks fantastic but room needs major renovation. I would rate the room as 3 star at best, it is not premium like I paid for.
- 487michelle (10/5): Great hotel - We spent two nights at the Grand and it was lovely. Rooms are large and very clean. Shower very hot and beds were comfortable. Breakfast and dinner had a large selection on offer. Pool area was very nice with large pool and also had a bar. Views from the Grand Kandyan are great.
- ebrahim (10/5): - it is very clean room ,,, the reseption very helpful ,,, the staff of reasturent was very nice and frendly,,, the buffet of dinner and breakfast was excellent and not expensive if it compare with 5 stars hotel ,,, if i come to Kandy again i will stay this hotel no things
- Venushka (9/5): -
Photos
