Palais Khum
Location: 2 Derb El Hammaria Dar El Bacha, Medina , Marrakech, ma
Star Rating: 9.8 Stars
Property Type: Riads
About this Property
Luxurious Accommodation
Palais Khum offers spacious rooms with air-conditioning, a seating area, and satellite TV. The elegant decor and modern amenities ensure a comfortable stay for all guests.
Relaxation and Wellness
Indulge in the heated indoor pool and wellness centre at Palais Khum. After a day of exploring the vibrant city, unwind with a rejuvenating spa treatment or a refreshing swim.
Convenient Location and Services
Located near Djemaa El Fna square and Majorelle Garden, Palais Khum is the perfect base for exploring Marrakech. Take advantage of guided tours, onsite dining with local and international cuisine, and the option for airport shuttle services.
Experience luxury and convenience at Palais Khum - book your stay now for an unforgettable Marrakech getaway.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Massage services
- Solarium
- Hammam
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Heated pool
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Shallow end
- Spa/wellness center services
- Fence around pool
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Invoice provided
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Cooking class
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Golfing on site
- Water park access (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Japanese garden
- Health or beauty spa nearby
- Horse riding nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Junior Suite
This spacious air-conditioned suite features a dressing room and seating area with a satellite TV. It offers a private bathroom fitted with shower.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Dining area
- Wardrobe or closet
- Electric blankets
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Fire extinguisher
-
El Bacha Suite
Featuring a terrace, this larger air-conditioned suite offers a seating area furnished with a sofa and a satellite TV. It offers a private bathroom fitted with bath and shower.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Dining area
- Electric blankets
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
-
Deluxe Double Room
This large air-conditioned room features a dressing room and seating area with a satellite TV. The private bathroom includes shower.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Dressing room
- Wardrobe or closet
- Electric blankets
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Fire extinguisher
-
Deluxe Suite
Featuring a terrace, this large air-conditioned suite is furnished with a seating area and a satellite TV. It offers a private bathroom fitted with shower.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Dining area
- Wardrobe or closet
- Electric blankets
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Fire extinguisher
-
Luxury Single Room
Offering free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower and a hairdryer. This air-conditioned single room has a wardrobe, a safe deposit box as well as a balcony. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Electric blankets
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Fire extinguisher
-
Standard Double Room
Offering bathrobes, this double room includes a private bathroom with a shower and a hairdryer. Rooms on the upper floors are reachable by elevator. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Electric blankets
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
-
Royal Suite
1 Double Bed
1097 sq feet
Layout - Bedroom
Internet - Free WiFi
Food & Drink - Room service (limited) and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe and iron/ironing board (on request); cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
-
Luxury Suite
1 Double Bed
700 sq feet
Layout - Bedroom
Internet - Free WiFi
Food & Drink - Room service (limited) and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
Guest Reviews
- Giovanna (8/5): -
- Paul (7/5): Leuke plek maar veel minpunten. - Oase van rust in het drukke Marakech. Mooi gebouw, goed ontbijt. Mooi en zeer ruim dakterras. Hotel betreed je via een vieze steeg. Kamer heeft geen raam en is daardoor erg donker. Schoonmaker gaat vloer van ontbijtruimte staan schrobben terwijl jij op 2 meter zit te ontbijten, echt ongelooflijk. Veel te duur voor het gebodene.
- Hamblin (7/5): -
- Philibert (10/5): le rêve - la décoration
l’emplacement
l’accueil a l’arrivée et le suivi pendant le séjour rien
- Philibert (10/5): le paradis - l’atmosphère unique qu’il s’y dégage
la beauté du lieu
l’emplacement
et surtout l’accueil principalement par les deux personnes en charge de la réception
investies dans votre bien être durant le séjour ( mention spéciale pour monsieur 😉🙏)
la personne en charge de la boutique très attentionnée également rien
- Carlos (7/5): -
- claudia (5/5): war in ordnung - Zentrale Lage, große Zimmer und Aufenthaltsräume leider etwas in die Jahre gekommen
Handtücher und Bademäntel zerrissen , putz geht von den Wänden ab
- CHRISTINE (10/5): Magnifique Riad avec un acceuil chaleureux - Magnifique Riad, acceuil chaleureux de Marouane, surclassement en Suite majestueuse, amabilité du staff, un havre de paix en plein centre avec piscine pour se relaxer 😀
- chian20016 (10/5): Palais khum top!!! - Splendido riad in posizione strategica. Vicino alla Medina, alle attrazioni principali e al punto di prelievo per taxi e transfer. Consigliatissimo per chi cerca comodità e fascino. Preferirei una formula a buffet per la colazione, in quanto offrirebbe una panoramica più completa della cucina locale, favorendo l'assaggio delle specialità del luogo.
- Kimberlee (9/5): -
- Karine (8/5): - Le charme du lieu et sa décoration
- Gerhard (7/5): -
- Mourid (7/5): -
- Mathilde (8/5): Localisation idéale, joli cadre pour atterrir en douceur à Marrakech - La localisation La piscine froide, le petit déjeuner est moyen
- Giorgio (10/5): -
- Philip (8/5): Great location, staff and building need investment - Great location inside the medina. Some lovely decorative features. The first room we had (number 10) before we asked to be moved was very noisy as it is at the front of the building overlooking the street. It is however beautifully decorated. Water pressure in the hotel is intermittent and both showers we had were basically trickles which went from scalding hot to freezing cold every few seconds. The staff whilst undeniably friendly are not really very well trained. Even the front desk team leave you standing there whilst they chat to each other. The restaurant staff the same. The food in the restaurant can best be described as average and the breakfast is very limited.
- sami (10/5): -
- Shona (10/5): An oasis in busy chaotic Marrakech! - It truly is a haven and gives vibes of the heritage of Marrakesh. The entrance is hidden down a back street although in fact it is only seconds away from the thoroughfare- gives a mystical element to your arrival. Our junior suite was strewn with red rose petals and the luxury of our own balcony. Truly full of all things Moroccan. There was nothing which irked or annoyed.
- janet (10/5): Restful and a taste of a traditional riad - Central location with beautiful tranquil gardens Nothing
- Darren (8/5): - The location is in the Medina. The staff were so very helpful and polite. The room was beautifully decorated, spacious and very comfortable bed. Good area to do some work if on business The room was a little noisy, but a set of ear plugs sorted that
- Dan (10/5): Un Havre de paix , magnifique Riad au cœur de la Medina - Un Havre de paix , magnifique Riad au cœur de la Medina , service impeccable, Merci a Marwan et son équipe toujours disponible , idéal pour un week-end de repos, allez y sans hésitation. Le Wifi
- fiona (8/5): Fantastic stay in a great location. Little tiny things they could improve like the gorgeous roof terrace that needs atte - Fantastic location and lovely property. Very big for a Riad and felt more like a hotel. Decor lovely and our room fabulous. Very spacious and tasteful. The roof terrace needs some attention as looked untidy and grubby. It was the start of the season and they had just had bad weather so perhaps it will be given a new lease of life. The pool is in the restaurant so no one really used it.
- Emina (10/5): - The staff is so welcoming and helpful.
- Emina (10/5): Wonderful! - Location perfect. The room was astonishing and the staff super friendly and helpful.
Loved the rooftop.
- isabelle (8/5): Agréable séjour dans un lieu reposant À l’emplacement idéal - L’emplacement est parfait.
Suite assez grande
Beauté des lieux et calme
Super chauffage
Anouar super équipe du petit dej merci
Personnel gentil, serviable
massage au top
Petit déjeuner très sympa varié servi à table
Piscine chauffée après une journée de visite c’est parfait Lavabo sdb bouché et robinet trop court
Lampadaires (3) vieillissants et cassés
Eau douche jet pas puissant et eau chaude aléatoire
Wifi nulle, ne fonctionne pas dans la chambre
Il serait souhaitable un meilleur entretien. Vu le tarif de la nuit ce n’est pas très correct de voir les équipement ainsi
- Srikanth (9/5): -
- Camille (7/5): - Calm and beautiful Service was not as good as expected. A few miss on departure day and breakfast
- Brieuc (9/5): - Nous avons apprécié l'accueil, la disponibilité du personnel et le calme
- RJB06 (10/5): Nice massage and hamman - Had a wonderful massage and hamman with my husband. They were accommodating on short notice without a reservation, decent massage therapist and it was lovely to have a cocktail in their lounge while we were waiting.
- Mikaela (8/5): Mycket trevlig vistelsen och väldigt vänlig och serviceminded personal. - Terrassen, Läget, Personalen och inredningen. Tyckte inte det var så välstädat på vissa ställen. Saknade en utomhus pool, papperskorg i rummet samt fler galgar.
- Isabelle (8/5): Riad magnifique et très bien placé,malheureusement le personnel au petit déjeuner est exécrable et pas souriant ,c est l - Le Riad est magnifique et très bien placé dans la plus belle rue de la médina Malheureusement le personnel qui sert le petit déjeuner n est vraiment pas aimable ,pas souriant , j ai demandé où se trouvait le palais El Bahia j attend toujours la réponse 😞
- Gourdon (10/5): - Un personnel tres gentil agreable je recommande cette etablissement
- Emma (7/5): -
- BLANCHE (8/5): - La gentillesse Le bruit
- Victoria (9/5): Fantastic stay, great location, staff can’t do enough for you! The junior suite is amazing and so spacious - I love staying at Palais Khum, it’s calm and I love the courtyard and pool. The shower was cold and tue pressure kept coming and going. I did report it and the staff acted on it quickly
- Vincent (10/5): Un joyaux caché - Merci a l'amabilité et le professionnalisme de Morouane.
Suite géniale.
Piscine chauffée.
Déjeuner à la carte.
Serviabilité du personnel.
Beauté des lieux, nous nous sommes cru dans un musée. Remarquable.
Le thé de bienvenue. Pas d'indication sur la porte du couloir (pour trouver le lieu sur Google maps).
(Suite un peu bruyante par la rue, mais cela fait partie du charme des lieux)
Que nous sommes restés que 1 jours. Grave erreur de notre part.
- eric (8/5): Overall very nice - Breakfast was great. Staff excellent Internet and water pressure
- Bassam (10/5): -
- elisabeth (9/5): Très agréable séjour … - Emplacement parfait cadre et déco enchanteur.
- Tomasz (10/5): - Riad jest w bardzo dobrej lokalizacji. Bardzo dobry dojazd z lotniska taxi. Nie ma odrazu szoku związanego z labiryntem Mediny. Blisko głównej ulicy. Jest tam filtrowana woda w całym budynku. Bardzo milła obsługa. Dobra restauracja i bar z alkoholem. Kryty basen z podgrzewaną wodą. Bardzo klimatyczny z dużą ilością różnych miejsc do odpoczynku. Prysznic podawał raz ciepłą wodę a raz zimną ale to drobiazg bo pokój bardzo fajny.
- Peggy (8/5): -
- Cedric (10/5): À la hauteur de mes attentes - La conception est magnifique , chambre top, classe mais typique, personnel impeccable, décor très chouette. Un peu long pour avoir l’eau chaude mais c’est tout . Faut laisser couler .
- Katarzyna (6/5): Dobra lokalizacja, ale są lepsze miejsca - Podgrzewany basen w pomieszczeniu które również było ogrzewane.
Obsługa była bardzo przyjazna. Brak ciepłej wody pod prysznicem - była letnia.
Nasz pokój nie miał okna, pokój był bardzo ciemny.
Śniadanie było przeciętne.
Dojście do hotelu jest w alejce z koszami na śmieci i gdzie ludzie wyrzucają jedzenie dla gołębi.
- Emily (10/5): -
- guglielmone (10/5): Fantastico - Abbiamo amato Palais Khum!!! Posizione perfetta e staff eccezionale🙏🏼 se dovessimo tornare torneremo sicuramente qua
- xiaojing (8/5): -
- Mari (10/5): -
- Renata Gregori (9/5): - L'ambiente e l'atmosfera molto tranquilli pur vicinissimi al centro Servizio della colazione un pò scarso, tovagliette non troppo linde
- Nicolas (9/5): - Excellent breakfast, calming swimming pool and relaxing courtyards Water could have been hotter.
- DOUGUET RAHARINIRINA (9/5): Fabuleux séjour - Un superbe Riad en plein Medina. Très vert et apaisant avec son hammam et sa piscine chauffée
- Laurence (8/5): Très bon emplacement. Très bon rapport qualité-prix - L’emplacement est idéal, à côté du musée des confluences, dans une rue avec des jolies boutiques, très proche des souks. Le personnel est très serviable et agréable. L’hôtel est très bien même si un petit peu vieillot.
- Beatrice (9/5): -
- Jane (7/5): Felt comfortable and relaxed there. - Indoor pool a bonus. We moved to a lovely suite, staff accommodating to requests regarding rooms.
Location was ideal for the Medina and good restaurants and bars easy to walk to. Most of the staff good, one waiter in particular very attentive. Taxi transfer worked well. Breakfasts were average, luke warm like most of Moroccan food. First room no natural light so very dark, although nicely appointed. Moved to rooftop but internet didn’t work, so then moved to a suite so all dealt with well.
- Kevin (10/5): -
- Mininni (8/5): -
- Joëlle (8/5): Très bon rapport qualité prix - La gentillesse du personnel
La situation Pas de petit déjeuner dans la chambre
- Giulio (9/5): Comodo e accogliente - Posizione ottima, nella Medina, ma molto vicino alle strade carrabili. Personale molto disponibile ad esaudire ogni esigenza Nulla
- francoise (10/5): - Tout était parfait
La décoration les chambres le personnel … Aucun commentaire à faire
- Ewan (10/5): - Very warm welcome from the team and we were made to feel at home straight away. We were well looked after by Omar and the team at breakfast and even learnt a few phrases in Arabic. The roof-top is a place of tranquility in the bustling Medina and a real essential! The experience was relaxed, the environment unique and felt like something very different and very much Marrakech.
- Riccardo C. 999. (10/5): -
- Tommaso (9/5): -
- xiaojing (8/5): - 早餐一般,也比较慢。
- Michael (5/5): Alter charme und die Lage am Eingang des Souks reichen nicht. Nicht noch mal ! - Das Personal an der Rezeption war freundlich,hilfsbereit und kompetent Der Frühstücksservive war eine Zumutung !!! Mal gab es keine Teller oder Besteck oder man bekam nicht das was man bestellt hatte. Immer mußte man nachfragen. Das Personal war ungeschult und unmotiviert.
Erschreckend war die Sauberkeit !!!!! Schmutzige Böden ,versiffte Teppiche usw. Dreck in den Ecken.
Das Waschbecken lief nur ganz langsam ab. Das Bad war insgesamt " in die JAHRE " gekommen!
- Jean Luc (9/5): - Riad absolument bien placé
Personnel à l'écoute et généreux dans ses rapports avec nous tous
La propreté, le décors, l'ambiance etc...
Je recommande le Palais Khum. Attente un peu longue pour le service du petit déjeuner
- Onay (4/5): -
- Jacqueline (9/5): Durchwegs toll - Tolle Lage in aber am Rand der Medina. Gutes Restaurant und Frühstück… etwas langsam ab und zu va das Frühstück… aber hier gehen die Uhren anders und deshalb geht man ja in die Ferien.
Sehr schöne grosse Suite
Alles sehr sauber. Personal durchwegs sehr freundlich und hilfsbereit.
Later Check Out war ohne Probleme möglich Etwas dunkle Zimmer bzw. schlechtes Licht
- Marjorie (8/5): -
- Matilde (9/5): - Posizione top
- Giorgia (9/5): - Struttura da cinque stelle, arredata con gusto, le zone comuni belle ed accoglienti, stanza molto spaziosa e silenziosa. Colazione buona, à la carte, anche se avrei preferito un'area buffet e più scelta. Bellissimo sentire il suono degli uccellini a colazione. La posizione fenomenale, all'interno della Medina, ma in una zona tranquilla, ed a un minuto a piedi dai taxi. Personale gentile. I dettagli. L'interruttore della luce uscito dalla sede, il wc e bidet sospesi in bagno non fissati bene al muro. Piccoli dettagli che fanno la differenza. Colazione con prodotti freschi e di qualità, ma un po' scarna, non all'altezza del resto della struttura.
- Andreas (8/5): -
- David (9/5): -
- philippe (8/5): -
- olivier (7/5): -
- Beat (9/5): -
- pauline (10/5): Excellent séjour - Le personnel est adorable, le lieu est vraiment très beau. La chambre est spacieuse et le lit très confortable. Ils ont été adorable pour nous permettre de rester un peu plus le dimanche jour de notre retour !
Merci à tout le staff on reviendra ☺️ X
- Paul (10/5): L’établissement est idéalement situé, décoré avec énormément de goût et le personnel est merveilleux ! - Lors de notre arrivée, nous avons été stupéfaits par la beauté du lieu et l’attention aux détails portée sur la décoration, tout est décoré avec énormément de goût et donne un charme fou à l’endroit. Le personnel de l’hôtel est merveilleux et est aux petits soins avec ses hôtes. L’établissement est idéalement situé si vous souhaitez vous balader à pied, il est également très proche de la route ce qui facilite l’arrivée en taxi si vous êtes chargé. Je ne peux que recommander cet établissement d’exception ! Je n’ai rien à redire le séjour était magnifique !
- fabio_16 (9/5): -
- Jean Louis (9/5): Agréable - Emplacement et authenticité du lieu La chambre au dessus du patio très bruyante
- Stephanie (10/5): A gorgeous stay in Marrakesh - The layout and spaces mean that sleeping guests and diners are not in the same area unless having lunch or dinner.
The couples Hammam and massage was a great experience to enjoy- normally you cannot do this together.
The design is tasteful.
The rooftop terrace peaceful, the garden spaces and courtyards mean sunlight and birds can come in.
The staff were friendly and very helpful.
The suites are large and spacious compared to riads we have stayed before. Breakfast has a variety of omelettes to choose from.
The market starts with independent shops up the road and makes it easy to get into the market, and around to the local sights, museums, exhibitions and restaurants.
- Vorpsi (9/5): - Emplacement idéal dans la médina et proche de tout à pied, personnel attentionné et disponible, magnifiques chambres, petit déjeuner à la carte avec spécialités marocaines et européennes.
- Anthony (8/5): -
- Robyn (9/5): Exceeded expectations - Food and cocktails were delicious, offer both Moroccan cuisine and Italian cuisine. Spa was lovely, great massage, clean pool, beautiful interior. Marjuan in particular was very friendly and helpful, made the stay very special
- robert (10/5): -
- Gros (10/5): Un séjour profondément authentique et chaleureux, fidèle à l’âme marocaine - Dès notre arrivée, nous avons été accueillis avec une chaleur et une générosité qui rappellent les plus belles traditions de notre hospitalité. Le personnel, du début à la fin, s’est montré attentionné, souriant et sincèrement investi dans notre bien-être — un vrai reflet de l’esprit marocain.
Le Riad est idéalement situé à l’entrée de la Médina, mais ce qui nous a vraiment séduits, c’est l’atmosphère qui y règne : authentique, paisible, et imprégnée d’histoire. La décoration intérieure, loin d’un simple pastiche touristique, témoigne d’un goût certain et d’une véritable compréhension de l’esthétique marocaine. Chaque détail — zellige, tadelakt, lanternes en cuivre, tissus brodés — semble avoir été choisi avec soin et respect du patrimoine. On y ressent cette âme que seul un lieu habité par une culture vivante peut offrir.
La cuisine fut également une belle surprise : riche, savoureuse, fidèle aux recettes traditionnelles tout en étant présentée avec raffinement. Le tajine d’agneau aux pruneaux était particulièrement remarquable, tout comme les salades marocaines servies en entrée. On sentait le respect du produit, de la cuisson lente et des associations d’épices qui font la force de notre gastronomie.
- Nathalie (9/5): Beau séjour et bon emplacement dans la Médina de Marrakech! On recommande! - Le palais est très beau. Les installations sont très bien. Le roof top est petit mais on apprécie. Présence d ascenseur pour les mobilités réduites. Calme et tranquille. Personnel serviable et menu à la carte très bien au resto. Chambre spacieuse, belle salle de bain, bonne insonorisation. Le lit était un peu dur pour notre goût. Le petit déjeuner aurait pu être plus complet, manque de choix
- SFN travel (10/5): - Everything Non
- stephen (10/5): Amazing oasis in the middle of bustling Marrakesh - Amazing once again Nothing
- Samantha (9/5): Very pleasant - We stayed in 3 different riads during our stay in Marrakech and this was our favourite. As a family of 4 we took 1 suite and 1 junior suite. They were beautiful and spacious. This riad is spacious, bright and beautifully decorated. Small details such as slippers in the rooms was appreciated. I enjoyed the authentic and tasteful decor. The location was very convenient, the riad was quiet, spacious and bright, would stay there again if I come back to Marrakech. I had a look at the standard bedrooms, which I didn’t like much, so I would only recommend the suites.
- MatteoBook (10/5): - A metà strada tra un riad e un boutique hotel, il Palais Khum offre tutti i comfort necessari per un soggiorno piacevole a Marrakech e può contare su uno staff estremamente cordiale, gentile e premuroso. Durante la nostra permanenza siamo capitati in una settimana insolitamente fredda e piovosa per la destinazione, ma tutto il personale si è adoperato con grande professionalità per farci vivere al meglio l’esperienza, risolvendo prontamente ogni inconveniente.
- Daniele (8/5): Gradevole. - Posizione centrale quindi strategica per fare il tour di Medina e non solo.
Pick up sulla strada principale a pochi metri dalla struttura per le partenze verso le altre località d’interesse. Colazione scarsa. Io capisci che si vuole evitare i sprechi ma comunque è un 5 stelle e non rusé ma hotel e mi aspetto una colazione da 5 stelle non da bar, altrimenti non la scelgo.
Suite affacciata sul cortile interno dove su trova il bar/ristorante aperto fino a tardi.
Rumore insopportabile fino a tardi anche con le finestre chiuse.
- Travels (10/5): - J’ai passé un séjour absolument merveilleux au Riad Palais Khum ! Le service était impeccable, avec un personnel chaleureux et attentif à chaque détail Tout aille bien
- Ursula (10/5): -
- Bash999 (10/5): The Best Traditional Boutique Hotel I have stayed in Marrakech! - The hotel was spotlessly clean, which made us feel so comfortable throughout our stay. But what truly stood out was the level of kindness and hospitality from the staff from the moment we arrived, we felt like we were treated like family.
A special thank you goes to Bouchra the hotel manager. She went above and beyond to accommodate all our needs and made sure everything was perfect during our stay. Her kindness made a real difference!
The Breakfast at the Palais was good. We have to thank Anwar and his team for making our breakfast extra special every morning. It became something we all looked forward to.
I highly recommend this traditional Moroccan hotel. It’s the perfect place to stay if you want to truly experience the Moroccan culture, can’t wait to return.
- Vivian (10/5): - Beautiful riad with wonderful staff. They provided a great welcome with printed maps marking useful information.
The spa staff are great as well, do try the hammam and massage treatments.
Each suite our party had was lovely, especially the el Bacha!
Highly recommended, will stay here again. The pool is heated as promised, but it was difficult to figure out how to schedule/access it.
- Sim (9/5): -
- massimo (10/5): - tutto favoloso!!
- Pivoda (8/5): Je recommande vivement ce joli riad pour un séjour en famille, en couple ou entre amis. - Très joli riad et idéalement bien placé à l'entrée de la Medina, avec un super petit-déjeuner. Je le recommande vivement. La petite rue qui donne accès à l'entrée pourrait être plus jolie et plus propre.
- Thomas (7/5): -
- Anne (9/5): -
- Katarzyna (6/5): - Położenie , cisza w obiekcie.
Usytuowany przy gwarnej ulicy , w środku spokojnie i cicho Były szare, niezbyt ładnie pachnące ręczniki
Za mało światła w pokoju
Photos