Borneo Natural Sukau Bilit Resort

Location: Lot 1, Kampung Bilit, Sandakan, Bilit, my

Star Rating: 8.2 Stars

Property Type: Lodges

About this Property

Important Information

Policies

Check-in: 02:00 PM - 03:00 PM

Check-out: 08:30 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• BBQ facilities
• Luggage storage
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Non-smoking throughout
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Entertainment staff
• Fruits
• Fire extinguishers
• Supervised childcare/activities
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Concerts/live shows
• Private picnics
• Wine release events
• Japanese garden
• Secured parking
• Free bus station shuttle
• Fishing nearby
• Charcoal grill
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• 3D2N Deluxe Shared Dormitory

  3 Twin Bunk Beds

  388-sq-foot soundproofed room, balcony with garden views

  
  

  Food & Drink - Room service and free bottled water

  Bathroom - Private bathroom, slippers, free toiletries, and towels

  Practical - Iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Air conditioning
  • Private bathroom
  • Slippers
  • Bottle of water
  • Daily housekeeping
  • Ceiling fan
  • Room service
  • Private or shared bathroom

• 2D1N Deluxe Shared Dormitory

  3 Twin Bunk Beds

  388-sq-foot soundproofed room, balcony with garden views

  
  

  Food & Drink - Room service and free bottled water

  Bathroom - Private bathroom, slippers, free toiletries, and towels

  Practical - Iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Air conditioning
  • Private bathroom
  • Slippers
  • Bottle of water
  • Daily housekeeping
  • Ceiling fan
  • Room service
  • Private or shared bathroom

• Single Bed in Mixed Dormitory Room (3D 2N Package)

  Rooms are cooled with a fan, and include a desk and clothes rack. Guests have access to a shared bathroom with shower facility. Package includes: Activities - Daily river cruise to explore the wildlife - Guided night walk in search of nocturnal mammals **Subject to weather conditions Meals - Dinner on Day 1 - Breakfast, lunch and dinner on Day 2 - Breakfast on Day 3 Transportation - One-way car transfer from Sandakan Airport or any hotel in Sandakan between 11:30 - 12:30 - One-way car transfer from Borneo Natural Sukau Bilit Resort to Sandakan at approximately 08:30

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Shared toilet
  • Hardwood or parquet floors
  • Toilet paper
  • Trash cans
  • Socket near the bed

• Rainforest Villa (3D 2N Honeymoon Package)

  Rooms are cooled with an air condition, fan, and include a desk and clothes rack. Guests have access to a private bathroom with shower facility. Package includes: Activities - Daily river cruise to explore the wildlife - Guided night walk in search of nocturnal mammals **Subject to weather conditions Meals - Dinner on Day 1 - Breakfast, lunch and dinner on Day 2 - Breakfast on Day 3 Transportation - One-way car transfer from Sandakan Airport or any hotel in Sandakan between 11:30 - 12:30 - One-way car transfer from Borneo Natural Sukau Bilit Resrot to Sandakan at approximately 08:30 Value Added - Private return land transfer from Sandakan to Borneo Natural Sukau Bilit Resort - Private guide - Private boat for scheduled river cruise

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Hardwood or parquet floors
  • Mosquito net
  • Tumble dryer
  • Bidet
  • Terrace
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed

• Rainforest Villa (2D 1N Honeymoon Package)

  Rooms are cooled with an air conditioner and fan. They include a desk and clothes rack. Guests have access to a private bathroom with shower facility. Package includes: Activities - Daily river cruise to explore the wildlife - Guided night walk in search of nocturnal mammals - Trekking at Ox Bow Lakes **Subject to weather conditions Meals - Dinner on Day 1 - Breakfast on Day 2 Transportation - One-way car transfer from Sandakan Airport or any hotel in Sandakan between 11:30 - 12:30 - One-way car transfer from Borneo Natural Sukau Bilit Resrot to Sandakan at approximately 08:30 Value Added - Private return land transfer from Sandakan to Borneo Natural Sukau Bilit Resort - Private guide - Private boat for scheduled river cruise

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Hardwood or parquet floors
  • Mosquito net
  • Tumble dryer
  • Bidet
  • Terrace
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed

• Deluxe Room (3D 2N Package)

  Rooms are cooled with an air condition and a fan, and include a desk and clothes rack. Guests have access to a private bathroom with shower facility. Package includes: Activities - Daily river cruise to explore the wildlife - Guided evening walk into the village to understand the cultures - Guided night walk in search of nocturnal mammals **Subject to weather conditions Meals - Dinner on Day 1 - Breakfast, lunch, tea time and dinner on Day 2 - Breakfast on Day 3 Transportation - One-way car transfer from Sandakan Airport or any hotel in Sandakan between 11:30 - 12:30 - One-way car transfer from Borneo Natural Sukau Bilit Resrot to Sandakan at approximately 08:30

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Mosquito net
  • Tumble dryer
  • Bidet
  • Terrace
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed

• Triple Room with Private Bathroom

  The triple room offers air conditioning, a seating area, a terrace with garden views as well as a private bathroom featuring a bidet. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Air conditioning
  • Desk
  • Seating Area
  • Fan
  • Private bathroom
  • Hardwood or parquet floors
  • Mosquito net
  • Tumble dryer
  • Bidet
  • Terrace
  • Toilet paper
  • Trash cans
  • Socket near the bed

• Cottage Room (3D 2N Package)

  Rooms are cooled with an air condition and a fan, and include a desk and clothes rack. Guests have access to a private bathroom with shower facility. Package includes: Activities - Daily river cruise to explore the wildlife - Guided evening walk into the village to understand the cultures - Guided night walk in search of nocturnal mammals **Subject to weather conditions Meals - Dinner on Day 1 - Breakfast, lunch, tea time and dinner on Day 2 - Breakfast on Day 3 Transportation - One-way car transfer from Sandakan Airport or any hotel in Sandakan between 11:30 - 12:30 - One-way car transfer from Borneo Natural Sukau Bilit Resrot to Sandakan at approximately 08:30

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Mosquito net
  • Tumble dryer
  • Bidet
  • Terrace
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed

• Deluxe Room (2D 1N Package)

  Rooms are cooled with an air condition and a fan, and include a desk and clothes rack. Guests have access to a private bathroom with shower facility. Package includes: Activities - Daily river cruise to explore the wildlife - Guided night walk in search of nocturnal mammals **Subject to weather conditions Meals - Dinner on Day 1 - Breakfast on Day 2 Transportation - One-way car transfer from Sandakan Airport or any hotel in Sandakan between 11:30 - 12:30 - One-way car transfer from Borneo Natural Sukau Bilit Resort to Sandakan at approximately 08:30

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Mosquito net
  • Tumble dryer
  • Bidet
  • Terrace
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed

• Single Bed in Mixed Dormitory Room (2D 1N Package)

  Rooms are cooled with a fan, and include a desk and clothes rack. Guests have access to a shared bathroom with shower facility. Package includes: Activities - Daily river cruise to explore the wildlife - Guided night walk in search of nocturnal mammals **Subject to weather conditions Meals - Dinner on Day 1 - Breakfast on Day 2 Transportation - One-way car transfer from Sandakan Airport or any hotel in Sandakan between 11:30 - 12:30 - One-way car transfer from Borneo Natural Sukau Bilit Resort to Sandakan at approximately 08:30

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Shared toilet
  • Hardwood or parquet floors
  • Toilet paper
  • Trash cans
  • Socket near the bed

• Cottage Room (2D 1N Package)

  Rooms are cooled with an air condition and a fan, and include a desk and clothes rack. Guests have access to a private bathroom with shower facility. Package includes: Activities - Daily river cruise to explore the wildlife - Guided night walk in search of nocturnal mammals **Subject to weather conditions Meals - Dinner on Day 1 - Breakfast on Day 2 Transportation - One-way car transfer from Sandakan Airport or any hotel in Sandakan between 11:30 - 12:30 - One-way car transfer from Borneo Natural Sukau Bilit Resort to Sandakan at approximately 08:30

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Mosquito net
  • Tumble dryer
  • Bidet
  • Terrace
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed

Guest Reviews

• Amélie (6/5): Séjour décevant mais cadre et infrastructures très bons - J’ai aimé l’emplacement au bord de la rivière. Les repas sont pris sous forme de buffet. La literie est confortable Peu de choix pour les vegan alors que j’avais prévenu bien en avance. Les tours en bateau ont lieu à heure fixe. Il serait plus optimal je pense de pouvoir adapter l’heure en fonction de la météo. Pas de prêt de jumelles, il serait bien de mettre à disposition quelques paires à se partager sur les bateaux
• ana (8/5): Excelente - Gostei muito da localização, dos funcionários, dos passeios, gostamos imenso do nosso guia Aloi que nos levou a irmos ver os big 5. Adoramos a experiência toda Nada a apontar
• Elizabeth (10/5): Once in a lifetime experience. - Amazing experience and excellent staff. The rooms were great with a fantastic shower and comfy bed. Nothing
• Luis (9/5): - La ubicación en mitad de la selva y las excursiones. La comida estaba bien y la habitación aunque compartas, está bien también
• MARCIN (10/5): -
• Olivia (10/5): -
• Anna (9/5): - Niezwykły klimat resortu, pozwalający poczuć atmosferę dżungli. Bardzo zaangażowana obsługa, a szczególnie przewodnicy (niestety nie pamiętam ich imion, wydaje mi się, że jeden z nich to Tan Chiong). Opowiadali nam bardzo dużo o lokalnej florze, faunie, ale i o lokalnej społeczności. Przepyszne jedzenie (ja zamawiałam wegetariańskie) - jeszcze kilka dni w resorcie i wróciłabym jako pączek, tak mi wszystko smakowało. :) Bardzo czysto - co jest dla mnie ważne.
• Pamela Susan (8/5): I loved the people I met and the jungle but the price was too high. - I thought the staff were great and very friendly. I always love being in the jungle. They didn’t serve many food items for vegans. The jungle cruises and walks were fun but not many animals to view.They had really pushed seeing Pygmy elephants and orangutans in their ads but to see those animals cost slot of extra money and no guarantees.Aldo, it was way overpriced for what you were given.
• Pau (7/5): Falses expectatives i molt car - Vam tenir un problema amb la reserva i ens ho van solucionar super fàcil i ràpid. El personal va ser molt amable i atent en tot moment. El llit és molt còmode, i en el nostre cas, que dormíem en habitació compartida, es van preocupar d’organitzar les habitacions per franges d’edat i gustos de persones similars, de tal manera, que la gent jove amb ganes de xerinola estaven en unes habitacions i els mes adults amb ganes d’anar a dormir aviat en altres. Molt bona puntualitat tant en els trànsfer a com en les activitats organitzades. Això dona molta tranquilitat per no perdre cap avió. El preu. El preu pels europeus és desproporcionat per la qualitat de les instal·lacions i del material, se n’aprofiten. Amb 160€ pots anar a llocs més luxosos i en habitació no compartida. El material és vell i no s’ha rentat mai, pel que fa una pudor increïble. Els lavabos compartits de les zones comunes estan descuidats i bruts. Alguns conductors posen en perill la teva vida conduint a més de 120Km/h en carreteres estretes en mal estat, on adelanten la resta de furgonetes de trànsfer com si es tractes d’un circuit urbà. Falta d’informació en relació als tours. Segons la informació disponible i reviews, en el tour 2D1N havíem de visitar una zona on pots veure elefants (si estàs de sort). Quan ja erem a la barca fent el tour ens diuen que no, que això es fa en un tour extra de dia diferent al nostre. A nosaltres no ens importa gastar més diners per fer-ho, però necesites saber-ho amb temps ja que ja teníem l’avió de tornada. Alguns guies amb la barca tenien molt d’interès en buscar fauna i explicar coses interessants, però d’altres es limitaven a anar on els guies bons havien parat i a dir-te el nom de l’animal.
• PABLO (10/5): -
• Lorena (9/5): - Bellissima esperienza, cucina ottima, escursioni piacevoli. L'unica cosa i ritmi della mattina sono troppo veloci bisognerebbe spostare la partenza alle 9 così si può fare più lentamente.
• Elien (7/5): - The all included activities were amazing. It is really in the heart of the jungle, you can see so many animals and our guide was amazing. As the hotel is primarily focused on short stays, the activities can become repetitive.
• Silvia VL (7/5): - El lugar es precioso y está muy cerca del río Al llegar fue un poco desorganizado, dieron una charla de lo que se iba a hacer pero solo a un grupo, a los demás nos ignoraron un poco. Creo que es demasiado dinero para lo que es.
• Marc (9/5): - Food was good staff was great
• Angelica (9/5): - La comida esta muy rica y era muy viariada , a pesar de ser mucha gente no te quedas con hambre y puedes repetir. La organización de los tours y los transfers está realmente bien organizada. El staff es súper amable. Las camas eran cómodas y estaba todo muy limpio a pesar de estar en medio de la selva. Tuve agua caliente las 2 noches que me quede en el resort. Lo único que no me gustó es los tours de día y de noche que realmente ves poco porque es alrededor del resort.
• Jeroen (8/5): - Het vervoer naar het verblijf en vervoer terug is erg goed geregeld.
• Juan (8/5): Very good - The faculties are clean and comfortable. Food was delicious. I found the tours quite repetitive. Many of us were there to enjoy the Probosis monkey’s minimal effort was made by the guide to just focus on finding these and allowing us a good time and distance to enjoy them. I recommend to everyone going to bring binoculars otherwise you won’t be able to see much.
• Michael (10/5): - The resort and facilities are basic compared to a city hotel, but it's really fantastic when you consider where it is. We really enjoyed our stay!
• Ancilla (9/5): Superb - The staff were incredibly helpful and caring. The food was interesting and varied. No sheet to sleep under- only a blanket.
• Archana (3/5): Too expensive and will not recommend. - Nothing The place is very ordinary. The dining area seems unhygienic. Food is very ordinary. The staff has no pride in keeping the place clean or meeting the needs of the guest. There are safety issues on the walkways. The only person who was nice was the boat operator /guide.
• Dean (8/5): Very good -
• Tommy (3/5): A lost opportunity. - Not a lot. Lots. Surly staff. The type of unmotivated staff you find in a failing hotel. No welcome or smiles. Then there’s the general very run down nature of the place. Approach to the at property heralds what is to come. See photos. Rubble, construction, debris, litter, garbage & rusting oil barrels & machinery echos the run down tired nature of the resort in general. The impression is no one cares. The warning sign at ‘reception’ assures you to make sure you take good care of personal belongs. Soap scum staining in the bathroom, was simply disgusting. The room size is misrepresented from the stated. Then there’s no cupboard space or even a bedside table, or anywhere the set luggage or hang clothes. This place caters for many tour groups. Be prepared to be treated second class to tour groups. You’ll arrive, be checked in - and forgot about. The tour groups dominate, while privately booked guests are pushed aside. There simply isn’t a ‘forest lodge in the jungle’ experience to be had here. You’ll have accommodation and get fed and there will be overcrowded boat trips (down river) (while tour groups went up river) but not an overall experience. Neither expect any information on the forest or the animals, either by verbal engagement or posters or leaflets etc. And finally was the disappointment at seeing only a couple of birds, Probicus & Macacs. No sign of orangutan or Pygmy elephants. In fact we seen much rubbish and waste on the river than wildlife. There are lots of accommodations along the river - choose carefully
• Heather (7/5): Great wildlife viewing with good guide - Great river trips with good guides Reasonable good. The rooms were cramped our first nights sleep was broken by cockerel constantly crowing and the sound and smell of rubbish nearby and the mosquito nets were torn . The second night we returned to find our room swarming with giant ants We were then moved to a much better cleaner room. Lots of flies where we ate as tables quite close to rivers edge
• Eileen (6/5): The resort runs a slick operation and everything runs on time. Tea just after you arrive , boat trip at 4 dinner at 7 an - The rooms are comfortable but basic . The chance to see wildlife in its natural habitat The fact that the shower drained through the wooden floorboards making the bathroom floor wet. There was no where to store anything off the ground. There was no communication about pick up points and times - we had to make several calls to find out what was happening The drive to the resort is very bumpy and the driver drove really fast even in the rain. With a full mini bus and lots of luggage this did not feel safe. The drive back to the airport was much better.
• Ian (10/5): Magical experience in a beautiful setting. - Surrounded by jungle with views of the river. Excellent guide showed us loads of wildlife. Friendly staff and good food. Comfortable bed and hot baths. Nothing. All good.
• Benjamin (1/5): A construction yard & Challenging Experience with Unresolved Vehicle Damage and Resort Management - Some of the staff were nice. During my stay at a holiday resort in Borneo, booked through Booking.com, I encountered several issues that significantly impacted my experience. Firstly, an unexpected obstruction on the road leading to the accommodation, specifically chicken wire stretched across the path, caused damage to the front right bumper of my Hertz rental vehicle. It became immediately apparent upon arrival that the resort was undergoing extensive construction, marked by the widespread use of construction materials and a notice of ongoing renovations at the reception. I attempted to address the vehicle damage issue by contacting the resort's management for necessary details to report the claim to Hertz. However, the response from the resort representative, was disheartening. I was informed via text message that the resort could not be held responsible for the damage, attributing the obstruction to local villagers and stating the resort had no authority over the incident area. Despite my efforts to further discuss and clarify the situation for the Hertz report, my communications were left unanswered. The lack of cooperation and resolution from the resort led me to withhold payment and report the incident to Booking.com. The resort's subsequent attempt to charge my bank account without my consent compelled me to freeze my bank card as a precaution. My departure was further complicated when the resort blocked the road, effectively detaining me against my will, showing a refusal to engage in any form of resolution. This incident has raised significant concerns about the resort's operational insurance and safety measures amidst ongoing construction, posing potential risks to guest safety. I am sharing this review to highlight the importance of clear communication and effective management in handling unexpected incidents. Future guests should be aware of the potential for unresolved issues and the importance of taking precautionary measures.
• Ross (10/5): Exceptional - The food was much better than I expected being that the location was quite remote. The staff was friendly and the wildlife guides were great!
• Thung (10/5): Exceptional - Place and friendly staff Mosquito
• Claire (6/5): Was good until we couldn’t sleep - Was all good until the staff all decided to take a shower together laughing and joking @10.30 pm and then running through the resort doing the same we were in a dorm next to the toilets and showers trying to sleep! Then someone was being sick for ages! Didn’t sleep until gone 2 am had to wake at 5.30am for boat cruise Cans of beer were rm 15
• Ping (10/5): 难忘的雨林探险 - Captain Rodel is wonderful. He guided us to see all kinds wild animals we expected. He is so experienced and born in nature. The overall organization is very good and clear. Staff friendly and helpful. We booked two rooms. To keep our family stay close, the upgraded us to a family room for free. The resort is beautiful and convenient for the river cruise (beside the river). Beautiful environment. The night walk was a very special and unforgettable experience. Thanks Rodel. Thanks everyone.
• Jean (8/5): A lovely resort right in the heart of the jungle. - The staff were amazing especially our guide (Zarin). The food was tasty & there was lots of it! The dorm was clean & comfortable. The walkway to reception was quite dark but not a problem.
• Cheryl (10/5): Exceptional -
• NORIKO (10/5): - ボルネオの自然を楽しむならここが一番良いです。朝と夕のボートクルージングは最高です。スタッフも皆さんとてもやさしいです。
• Martin (9/5): Superb -
• Emji (8/5): Overall a good place to stay and enjoy the riverside. -
• Ilaria (7/5): Good - The place is really beautiful, the rooms are wide, clean and comfy. The staff is nice and available. We booked a 1N2D tour, we did only 2 cruises, one lasted 1hour and the other 2hours. To be honest, this is not enough to really experience Kinabatangan Cruises. We were lucky that our guide, Azlan, was really into birds and we saw many of them, but for the money we spent they really should make the cruises last longer.
• Annissa (7/5): Good -
• Antonio (6/5): Pleasant - Location, river cruise Staff Organization (left in the hands of a very young, but motivated, crew)
• Marcin (7/5): Good - location just in the front of the river, boat trips on the river included in the price of the stay poor food, a night trip through the jungle is just a walk around the hotel (a taciturn guide), complete lack of wifi
• Anonymous (9/5): Great experience! - Clean and really comfortable, nice rooms. Food was great except maybe the breakfast which wasn’t very interesting and used salad from night before. Tours were great saw everything I wanted, including elephants on drive to accom :) our tour guide was especially good at getting a head start to find everything. Bit expensive for what was included, it was all crammed in.
• Sara (10/5): Great experience - It was an amazing experience!! We had Ryan as our guide, lucky us! He was always concerned that we could see as many animals as possible, and he could spot animals with great ease. We saw 4 out of 5 of the Big Five thanks to his determination! Terima Kasih Ryan 😊 In addition, the accommodation was very cozy, the staff was friendly, the food was good and there was great communication regarding the transfer! Totally recommend!!👌
• Alex (10/5): Beautiful surroundings. Attentive and caring staff who go out of their way to help you! - Stunning location right on the river with a lovely terrace overlooking the Kinabatangan River. The tour guides did a fantastic job trying to help find the wildlife on the river and I loved the night and day treks. Reception staff are also very attentive and go out of their way to help you which I very much appreciated! The day plan is very well organised and truly felt like I was immersed in the atmosphere of the Borneo jungle - exactly what you come here for!
• Sam (9/5): Superb -
• Claire (9/5): Superb -
• Angelia (9/5): Beautiful part of the work but not exactly remote jungle I imagined it to be… a lot of human presence and surrounded by - Well kept, very comfortable room Clean, well organised place Food is good and tasty Not much that I didn’t like about the place…. May be a slightly bigger choice of drinks to buy would be great ( only very limited choice of soft drinks available)
• Rebecca (10/5): Exceptional - Great place to stay. The guides were great and really knowledgable. Great package with good value for money. Comfortable beds. Staff were really friendly. There was a slight hiccup with the pickup being delayed however the staff kept in contact with us via WhatsApp.
• Nathan (8/5): Very good -
• Cass (4/5): Terribly disappointing - I liked the one guide we had. I forget his name a Filipino gentleman. Unfortunately, everything else was way below par for the cost. I must say they upgraded me to a room 2nd night which was 100 times better with clean sheets and a usable bathroom Originally I was in the bunk house it is pitch black in there all day. You literally have to use a torch to see inside ur room. The toilets all had leaks and were shared by staff, there was urine on the floor and leaking pipes and clouds of mosquitos at all times. Staff service was minimal and reluctant, and they seemed to be acting like they were doing us a favour. Our guide was terrible, even turning up late for our boat rides several times.
• Emily (10/5): Exceptional -
• Charlotte (8/5): Very good -
• Margaret (9/5): Superb -
• Nuna (8/5): Very good -
• Lydia (10/5): Relaxing and exciting 3 days hidden in by the river the jungle seeing the most incredible nature - The 2 nights, 3 days I stayed here were some of the best days of my life! Absolutely incredible - we went for the nature and were not disappointed - we saw the Borneo Big 5 plus TONS more. Our guide Ryan was the best - his eagle eye and determination meant we were able to see all this. The staff were super friendly and catered for my vegan diet, accommodation is very basic but this is perfect for a few days off the grid, rooms were clean and comfy we even had a large Gecko for company :) I have no complaints at all, loved every minute
• Claire (9/5): amazing experience- would recommend highly - Lovely surroundings. tour guides were helpful in spotting animals! we saw elephants, monkeys, birds, baby crocodiles! Deffo a must do while here!!! advertised as 2D1N but only was there about 16 hrs in total due to transfer times. Enough time to see everything though before going up to sepilok for the wildlife sanctuary’s! very early wake up and bus transfer driver drives a bit erratic!
• Anson (8/5): Very good -
• Gabrielle (9/5): Superb -
• Shannon (8/5): Great Wildlife Viewing - We booked a Cottage room. It was fine, but basic. Probably worth paying for a better room if two people are using the room The included tours were all great- Afternoon and morning boat tours, night and day hikes. The food was buffet, but good. Beer was available for purchase. The wildlife in and around the area were great to see. We managed to see orangutans, proboscis monkeys, langurs, crocodiles, and elephants. The macaques were also everywhere. There was nowhere to hang anything up or sit anything down. There was a towel bar located under the AC unit but the AC dripped on it. Only one bed lamp worked and the outlets for charging phones were not all easy to access. The bathroom was ventilated to the outside but also open to the room so the AC could not keep up with the demand. The mosquito nets were good, but still got bit during the night, and the nets blocked the ceiling fan as there was plastic on top of the netting above the bed.
• Kristen (8/5): Very good -
• Olivia (8/5): Super enjoyable stay and some really amazing wildlife spotted! - The boat rides are absolutely amazing!! I definitely recommend using their rental welly boots for the walks though as it is very VERY muddy. Our guide Kai was super enthusiastic and made everything so much fun! The night walks were a little bit disappointing for us - not there is also no Wi-Fi access at all! Food is all very tasty but a little bit lacking in variety.
• Laura (6/5): Basic - river cruises good (take lots and lots of mosquito spray!!) - the river cruises were good saw crocodiles & monkeys. we did a 3D2N packages. with this package you were collected from your hotel (if in Sandakan) then when arrived at the resort on a river cruise for 2 hours then jungle walk at night. then the next day you have a 06:00 river cruise for one hour, jungle walk then repeat of the prior day afternoon activities. then final morning river cruise then return transfer to either the airport or hotel in sandakan. the rooms were not the best, our air conditioning was very poor was more a sweat box and very dark in the room - mostly windows and needed those closed so people didn’t see in, the door to the hut was not very secure either. food very basic you only get coffee or tea as a drinks option or water out of a machine that was warm. bottled water and beer available at a cost from the fridge. day 2 there is abit of a lull after the jungle morning walk which finished at around 11 there was nothing to do until the river cruise in the afternoon. don’t plan any flights on your final day early as getting taxi’s is very difficult and the return transfer included in the package leaves the resort at 08:30 so you do not get to the airport until around 11ish, we had to change our flights due to this. we wished we had only done the 2D1N package we feel this would have been enough.
• Laura (9/5): Amazing stay with great staff and good accommodation - The staff were amazing. Location was great and the guides that took us on the trips were fab- appo especially made it extra special for us. We were so lucky, and seen so many animals! Worth every penny Nothing, everything was amazing! Just watch out for the bat poo in the hall way if staying in the dorms, however being so close to nature was part of the experience. Lighting in the rooms could be a little brighter but was more than manageable.
• Carol (10/5): - The property is basic, but well maintained and food is pretty good mostly. Beer available to buy. No wifi - but you can get a poor connection from receptionist's phone acting as hotspot. Friendly atmosphere. 3 days, 2 nights, equals 4 boat journeys, 1 day walk and 2 night walks. First 2 boat trips were disappointing - didn't see much except same monkeys who hang around camp. 3rd saw orangutans and crocodiles. 4th saw whole herd of pygmy elephants with calves on riverbank and swimming. The elephants were delightfully noisy at night around camp - but didn't see them until final day. The 30 min day walk by stagnant pools of water - we all got bitten to death by mosquitoes through clothing -despite spray and one person wearing anti-mosquito clothing and we saw no living creatures. If it wasn't for the 3rd and 4th boat trip, I'd give a low rating for experience - but the orangutans, elephants and crocs made it incredibly special. And then you love everything else - the company, being on the water, etc.
• Melissa (10/5): Exceptional - The jungle bungalows were so cute! This was a wonderful stay, and I am thankful for the experience. Thank you!
• Sean (8/5): Very good -
• Marleen (1/5): Felt scammed - The river cruise was very nice, we have seen a lot of animals. The cottages were nice and comfortable. BE CAREFUL, if you book the 3D2N package, you have to book 1 night and not 2 as we did, otherwise you pay double. The price for 3D2N package is 570MYR per person. We figured this out after we spoke to other guests. We tried to sort it out via Asia Green Travel (the tour agency behind this booking) and Booking.com, but from Asia Green Travel we didn’t get any reply and Booking was not helping us either. We had to visit the Asia Green Travel office twice before we got a partial refund. We still had to pay 212 MYR Booking commission costs, even though it was not our fault. At the office they told us to fix this on Booking, now 2 weeks later nothing changed. We felt scammed, it cost us a lot of time and money to figure this out. We contacted Booking with this, but they took no action at all yet. And Asia Green Travel still not changed this on Booking. This case smells very bad and they played innocent.
• Paul (8/5): Overall, a lovely place to stay. - Rooms were very nice and comfortable. Food was generally delicious and plentiful. Boat tours were great. Guides were friendly and engaging. The jungle walks around the lodge aren’t great and it’s difficult to see any good wildlife. They could do with cleaning up the surrounding area to make it smarter
• Kim (10/5): Exceptional -
• Leah (8/5): Very good - Great staff, comfy beds, strong AC, helpful staff Wildlife was slightly lacking on river cruises but that’s just luck.
• Voltrof (10/5): Exceptional - I didn't expect much from a lodge, but this one is a really great place! I loved the food, the staff, the surroundings (even the monkeys stealing your food) and the services provided
• Stephanie (8/5): Very good - amazing location. good facilities considering we were in the jungle. Staff and guides were amazing. River cruises were really good. Kai our guide spotted animals we would never have seen on our own. 3 hours to get there from airport with no toilet stop. if you book with booking.com there is some confusion as to whether you have paid or not - take evidence with you as no wifi there to show you’ve paid. Staff were very good about checking though.
• Zoe (8/5): Supply the snacks - Room was lovely, very comfortable, spacious, AC & a fan, nice shower/toilet & mosquito nets on each bed. Very easy to get around the grounds too. The guides were very knowledgeable and friendly. If they sold snacks it would be amazing. There's 3 set meals a day but some of the food is not to everyone's liking & if there were snacks to buy it would be great. The meat in the dishes was mostly bone with barely any meat on them. It's a buffet style service but the food is in large silver trays but no heat underneath them to keep them warm. 3 meals were included but they were all consumed cold. We arrived to a tea treat at 3.30pm our first day and it was freezing cold dessert. Food was a big let down. 3/4 cruises they took us on brought us the same direction. I know they can't control what we see but to be brought the same route 3/4 times was very boring.
• Paulina (9/5): Superb - Good fresh food, nice comfortable beds and nice guides. We had a really nice trip and saw some amazing wildlife.
• Rowena (9/5): Fum Visit to the River - Very nice staff, decent dorm room and showers. no tip sheet on the bed and lack of TP in the bathrooms
• Verified traveler (4/5): - No hacen servicio de limpieza en las habitaciones, consultamos por un tour para ver los Orangutanes y nos ofrecieron realizarlo ellos, nuestra sorpresa fue al llegar ya que cobraron mas de 6 veces el valor de la entrada por cada uno de los 5.
• Verified traveler (10/5): - 最高のスタッフと自然が退屈と無縁の日々を過ごさせてくれます。3泊4日、初日午後から最終日の朝まで、リラクシングかつ充実した時間となりました。森の中の動物や鳥、水辺のワニやオオトカゲなど遠くから発見して教えてくれるガイド、とてもフレンドリーでかつ的確なフロントスタッフの仕事に感服しました。日本人客はほぼいないと聞きましたが、自然や人間がお好きな方には強くお勧めします。
• Nic (10/5): - The lodge organised your transport from sandakan or Sepilok and takes approx 2-3 hrs. Included in the price is a boat trip in the afternoon, your dinner on night of arrival, dawn boat trip and two short morning and night walks through the jungle and breakfast. You then leave at 8:20am they drop you off at Sepilok or Sandakan. We stayed 2 nights & all meals included. But the itinerary simply repeats itself. We did 4 boat trips. Really knowledgeable and helpful staff,really good value for all it includes and absolutely lovely people. No orangutans or elephants for us, but you can’t tell wild animals when to turn up! Loved our time there!
• Luis (10/5): - Super cool resort on stilts with pleasant cabins designed to blend into the natural environment... with a/c, mosquito nets, and hot water shower. The resort picks you up in Sandakan and brings you back... I recommend the 3D/2N package which includes meals.
• John (10/5): Rent the binoculars it’s worth it - Great place to see all sorts of animals whilst on the river The treks are well worn trails, where we saw lonely a few animals. The accommodation was really clean and comfortable Only annoying point was related to our transfer. We requested to go to Semporna so they assured us they would drop us at the morning bus. When we arrived to the area they contacted the bus company and found out there was no bus in the morning. If they had checked before we could have made other arrangements however instead we had to go all the way back to sandakan.
• Gil (8/5): Fantastic concept with a couple of rough edges - Really lovely room but found we had to ask to get beds remade or room serviced. All meals supplied but pretty basic. All of this more than made up for by the wonderful friendly guides and river excursions morning and evening. What these guys could spot from hundreds of metres whilst zooming along at high speed had to be seen to be believed. Absolutely amazing, as was the variety of bird and wildlife. Don't miss it.
• Glenn and Dulci (10/5): Staff and tours are fantastic! - Thank you so much for our stay at your resort. A special thank you to Kiko and Apok! Apok was a knowledgable and enthusiastic guide who educated both my girlfriend and I with his wealth of knowledge. We did all the activities with him and we're never left disappointed, he was always quick to spot and identify all the wildlife is tourists failed to spot. We couldn't thank him enough on the day and nights river cruises, the day and night jungle walks and of course a special thank you for the tour of your village (which is worth a visit). Kiko, your enthusiasm and energy is incredible. We loved the evening of music and dance. Never change! If you're looking for clean accomodation that is both affordable and has all the charms of the jungle, then book here. We spent four days and three nights here and loved it!!!

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