Hotel Emma at Pearl on the Riverwalk

Location: 136 East Grayson, San Antonio, us

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Car hire
• Massage services
• Non-smoking throughout
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Heated pool
• Lower bathroom sink
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Visual aids: Braille
• Auditory guidance
• Fire extinguishers
• Smoke alarms
• Key access
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• Happy hour
• Cooking class
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Golfing on site
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Private picnics
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Swimming nearby
• Bicycle-friendly property
• Electric bicycle charging station
• Charcoal grill
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Deluxe King Room

  The double room features a mini-bar and a safe deposit box. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • Bathrobe
  • Interconnected room(s) available

• Suite

  The suite offers a mini-bar and a safe deposit box.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Safety deposit box
  • Bathrobe

• Suite

  The suite features a minibar and a safe deposit box.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Safety deposit box
  • Bathrobe
  • Interconnected room(s) available

• Suite

  The suite provides a mini-bar and a safe deposit box.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Safety deposit box
  • Bathrobe

• Deluxe King Room

  The double room features a mini-bar and a safe deposit box. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Bathrobe
  • Interconnected room(s) available

• Superior King Room

  The double room offers a mini-bar and a safe deposit box. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • Bathrobe

• Deluxe King Room

  The double room offers a mini-bar and a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Bathrobe
  • Interconnected room(s) available

• King Room - Disability Access

  The double room offers a mini-bar and a safe deposit box. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • Bathrobe

• Quadruple Room

  The quadruple room provides a mini-bar and a safe deposit box. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Safety deposit box
  • Air conditioning
  • Bathrobe
  • Interconnected room(s) available

• King Room - Disability Access

  The double room provides a mini-bar and a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • Bathrobe

• One-Bedroom Suite

  The spacious suite offers air conditioning, a mini-bar and a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Safety deposit box
  • Air conditioning
  • Bathrobe
  • Interconnected room(s) available

• Standard King Room

  The double room provides a mini-bar and a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Bathrobe

• Suite

  The suite provides a mini-bar and a safe deposit box.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Safety deposit box
  • Air conditioning
  • Bathrobe
  • Interconnected room(s) available

• King Room

  The double room offers a mini-bar and a safe deposit box. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Bathrobe

• Queen Room

  The double room features a mini-bar and a safe deposit box. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Bathrobe

• Superior Queen Room with Two Queen Beds

  The quadruple room features a mini-bar and a safe deposit box. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Safety deposit box
  • Bathrobe
  • Interconnected room(s) available

• Queen Room with Two Queen Beds - Disability Access

  The quadruple room provides a mini-bar and a safe deposit box. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Safety deposit box
  • Bathrobe

• Deluxe King Room

  The double room provides a mini-bar and a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • Bathrobe
  • Interconnected room(s) available

• Suite with River View

  The suite provides air conditioning, a mini-bar and a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Safety deposit box
  • Air conditioning
  • Bathrobe
  • Interconnected room(s) available

Guest Reviews

• Katie (10/5): -
• Mike (1/5): -
• shu (7/5): -
• Robert (10/5): -
• Amanda (10/5): -
• Shelley (10/5): -
• Sharon (10/5): -
• Jeff (9/5): -
• William (9/5): -
• timi (10/5): -
• Zaylorens (10/5): -
• JOSE (8/5): A must-stay in San Antonio if you love great food, quaint hotels and design. - Great location. Stunning design and ambience. Incredible attention to every detail by the interior designers. One of the most beautiful hotels I have stayed in the US. And the service is great. All staff was welcoming, proactive and kind. Kids everywhere: in the Library, at the Bar (even in the evening). No adult-exclusive areas to enjoy if you are trying to read, disconnect or enjoy a cocktail.
• LORI (10/5): -
• Jessica (10/5): -
• Alexandra (9/5): Great hotel experience - Really liked the hotel, its style, the location, and overall service from all staff members. Eat at Supper a few times during our stay and everytime it was such a big deal to find us a table - telling us they were full for many hours and when we got in, half of the restaurant was empty and the tables were not used during our whole stay in the restaurant. while we enjoyed the decoration in the room, it was a bit too dark.
• Zaylorens (10/5): -
• Ronald (10/5): -
• Brittany (10/5): - The service and amenities were amazing. The staff was very helpful, professional and nice.
• Karla (9/5): - Lovely workers Beautiful facility Was loud at night
• Annabelle (10/5): Un séjour absolument superbe à l’Hôtel Emma - Un séjour absolument superbe à l’Hôtel Emma ! L’endroit est exceptionnel, tant par sa situation au cœur de San Antonio que par son histoire : une ancienne brasserie magnifiquement réhabilitée en hôtel 5 étoiles. La conception du lieu est remarquable, mêlant authenticité industrielle et élégance contemporaine. Notre chambre était très agréable, le personnel attentionné et professionnel. Mention spéciale pour l’ambiance du bar le soir – chaleureuse et vivante, on s’y sent tout de suite bien. Seul petit bémol : un peu d’attente au petit-déjeuner, mais rien qui ne gâche l’expérience. Et surtout, un grand merci à l’équipe pour la délicate attention à l’occasion de notre anniversaire de mariage : la jolie boîte de chocolats nous a beaucoup touchés. Une adresse coup de cœur que nous recommandons sans hésiter ! 💛
• George (10/5): -
• Cooper (10/5): Wonderful - Literally everything
• John (10/5): -
• Deborah (10/5): Amazing luxury hotel! - This hotel is superb! Every person we encountered - from the valet, to the bellman, to the bartender, to the room service - was super friendly and helpful. Every aspect of this hotel is next level. The service is amazing, the hotel is nicely renovated, preserving its heritage, the surrounding area is lively, and there are a ton of restaurants and bars nearby. We will definitely be coming back here!
• Roger (9/5): -
• Richard (10/5): - Staff greeted you No coffee available before 7am, the intended thing I'd change
• Dan (5/5): Anyone who stays at this hotel exemplifies the phrase that a fool and his money are soon parted. - I’ve stayed in wonderful hotels all over the world. The Emma was the biggest disappointment I’ve ever experienced.There is nothing special about this hotel other than Molly or waitress in the bar who was amazing ! How about providing a pleasant hotel environment for 1/3 the price. I experienced nothing that justified the cost of the hotel. I’m get it’s old with slow everything.Have the owner’s ever left San Antonio and seen first rate hotels? I felt ripped off by the whole experience. This hotel is hopefully not long for the world at these prices. My wife had 5 bites which resemble bed bug bites so we got out of there.
• Kathleen (10/5): -
• Kirk (10/5): It is an absolute pleasure to stay at Hotel Emma! - I love the Hotel Emma! While so many hotels are no longer providing room service, the Hotel Emma is superior at offering outstanding food choices all day and night. The service is outstanding. The staff is always polite, prompt and super helpful. I can't think of anything I don't like.
• Diego (10/5): -
• Angela (10/5): Relaxing, special and luxurious. - I was incredibly impressed with the hotel staff. Everyone, from the valet to the front desk to the turn-down service, was fantastic. I especially loved that the concierge was so attentive but never felt intrusive. The ability to simply text them for questions or requests was a truly thoughtful touch. Nothing. Everything was amazing.
• Angela (10/5): - The service is absolutely exceptional. The rooms are beautiful and well appointed, and no detail is missed. Every employee we came in contact with was professional, friendly, and vested in making our stay special. We are already planning a trip back.
• Larisa (10/5): -
• Jesus (10/5): -
• Rodriguez (10/5): Emma hotel is perfect for a staycation! - The whole atmosphere of the hotel exceeded my expectations! I would recommend a room with a balcony as it comes with a fireplace. We are planning on returning when the weather is cooler to take advantage of that.
• Julie (9/5): Superb -
• Robyn (10/5): Exceptional -
• Gregory (10/5): We had a great time. Memorable experience. - Luxurious! Lots of activities. Great restaurants and bars. Nothing.
• Lukas (10/5): one of the best hotel experiences, ever! - seriously one of the best hotel experiences i have ever had. the attention to detail and the lovelyness and attentiveness of the staff were outstanding. especially trent who showed us around and mercedes at breakfast were very memorable! and the hotel is way more beautiful than the pictures.. ohh and it smells soooo lovely everywhere ♥️💪 nothing. it was perfection!
• Javier (7/5): Good -
• William (10/5): Exceptional -
• Ellen (10/5): Exceptional -
• Tatiana (10/5): Amazing hotel! - Comfortable room
• Sandford (10/5): Looking forward to going back’ -
• Sarah (10/5): Exceptional -
• Daniel (10/5): Exceptional - Entire staff was happy, engaging and helpful, from the valet to the turndown service. The water pressure and flow of the shower
• Clark (10/5): Exceptional -
• Lisa (10/5): Exceptional -
• Antoine (10/5): Marvelous stay in San Antonio - Staff is excellent and always take care of you
• Diane (10/5): Exceptional -
• Marie (10/5): Exceptional -
• Cleo (10/5): Exceptional -
• Charlie (10/5): Enjoyable stay in Emma - Everything is fantastic Nothing
• Audrius (10/5): Exceptional -
• Derek (9/5): Superb -
• Timothy (10/5): Amazing high service beautiful hotel with great amenities and services - Hotel was beautiful, service was excellent, restaurants and bar were great, great artisanal feel and design. Option of texting for service instead of calling was also great. The scents in the hotel was sophisticated and not cloying with happens in lots of other hotels. Gift shop had tip option added to payment process which was a little odd.
• Crenshaw (10/5): Exceptional -
• Tracey (10/5): Exceptional -
• Lisa (10/5): We had a great weekend and enjoyed the complimentary drinks and the nice atmosphere - Beautiful and centrally located to nice restaurants and shopping. Not really anything I disliked about this place
• Mark (10/5): Delightful - Outstanding architecture and comfort Price but understandable
• Luis (9/5): Just fabulous - Historic building conversion All good no negatives
• Leigh (10/5): Exceptional -
• Sierra (10/5): Exceptional -
• Carey (10/5): Our stay at Hotel Emma was one of the best we've had at any hotel anywhere. The service was absolutely top notch fr - Unique design, gorgeously appointed, EXCELLENT service by every member of the hotel staff. We loved everything about this property.
• Ricardo (10/5): Exceptional -
• Pedro (9/5): Superb -
• Laurie (10/5): Brilliant/Excellent in every way from the food at Supper to the mattress in the room!! - Loved the fresh healthy food at Supper. Thought all the staff had excellent interpersonal skills. Cannot wait to return for another visit! Wish there was a tub in the restroom.
• Marco (10/5): Exceptional -
• Meaghan (10/5): Right in the heart of the Pearl district, close to everything and 5 star. - Emma is right in the heart of the Pear district and exudes history, comfort and class. It was an absolute pleasure to stay at this hotel. The staff were exceptional - food and drinks delicious and the bed was to die for. We will definitely be back to this hotel.
• Jennifer (10/5): Incredible City, wedding (on property) over the top wonderful!! Stay at the Emma -unbelievable! - We dined at the Emma Supper Restaurant and the service was wonderful but the food was INCREDIBLE! Party of four enjoyed 2 appetizers that were off the charts good and each one of us were completely overjoyed with dinner! Great menu! Some unusual offerings, we were so happy we tried the restaurant at the Emma! You won’t be disappointed!
• Frances (10/5): Exceptional -
• William (9/5): Superb -
• Joao (10/5): Exceptional -
• Todd (10/5): Exceptional - Great location and amenities. The concierge Megan was extremely helpful.
• Doug (10/5): Exceptional - great
• Cobaltrage (7/5): The stay was not worth the cost, worse that they damaged my car. We will not be staying there again. - The service was impeccable. The room decor was underwhelming. The valet service damaged all four wheels on my new car, then denied it. I spoke to a manager about but she had already made up her mind before even taking a look at the car. Her tone was condescending and disrespectful as she told me that her people couldn't have done it. I asked if there was security cameras on all parking areas and she admitted that there was not. She said she would "investigate" the situation. Two hours later she calls saying she was done with the investigation and that it wasn't caused by any staff member of the Emma. If you stay there, you might want to make other parking arrangements.
• Lilette (5/5): I won’t recommend this hotel - Too expensive this is not 5 star . I paid almost 1,000 for a night. I won’t recommend this hotel Service needs more training
• Candice (9/5): Superb - Loved the cocktails in the library and sitting by the pool relaxing at sunset. The restaurant experience was absolutely awful - we sat on the patio for lunch and after ordering, we were ignored for the entire meal. No drink refills were offered, we asked for extra items that were never brought out and it took ages to track down a server to even get our bill. We also did not have silverware nor napkins at the table even once the food was brought out - we waited several minutes as the food was getting cold until they could locate them for us. Very disappointing for that price point - won’t eat in the hotel restaurant again.
• Byron (10/5): Exceptional -
• Louis (9/5): The hotel experience as a who was very pleasurable - Wonderful staff rooms and bar area outstanding. Outside area with fireplace was nice Gym. Only one elliptical when they could fit at least two. With a 5 star hotel one would think they put some extra consideration when constructing workout facility. Anyone who works out could address this facility pretty easily
• Ksenia (10/5): Definetely the best hotel in US. This hotel is the reason itself to visit San Antonio - Everything. Guys, you are the best!
• Ksenia (10/5): Endless Love - Ambience, design, vibe, absolutely everything. Every minute here is a pleasure and joy.
• Marc (10/5): Exceptional - life. Was absolutely fantastic service and the staff were amazing. Totally catered to us. We were totally taken by the hotel. We will return. Nothing!
• Marilyn (10/5): Enjoyable and relaxing visit - Staff were amazing, pedestrian campus made exploring easy I thing
• Erika (10/5): Exceptional -
• Joe (10/5): It was like being in heaven! - Everything from the staff to the overall look of the hotel Nothing we didn’t find anything we didn’t like
• David (10/5): Exceptional -
• Ana (10/5): Amazing! - beautiful hotel!! little touches that made the stay exceptional. So worth it. Loved everything.
• Christy (10/5): Perfection in the Pearl! - Extremely cool, unique property with first class service. Outstanding location. Best hotel shower EVER! Absolutely nothing.
• Gregory (10/5): Exceptional -
• Alicia (10/5): Exceptional -
• Anonymous (10/5): Exceptional - excellent service, excellent location
• Agustin (8/5): Very good -

Photos