Crown Regency Serviced Suites
Location: No 12 Jalan P. Ramlee, Kuala Lumpur, my
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Central Location
Situated in the heart of Bukit Bintang, Crown Regency Serviced Suites is within walking distance to iconic landmarks like the Petronas Twin Towers and KLCC Park.
Comfortable Accommodation
Each room boasts a private bathroom, with select rooms featuring a convenient kitchen setup including a fridge.
Relaxing Amenities
Guests can unwind in the indoor pool after a day of exploring the nearby attractions like Pavilion Kuala Lumpur and Berjaya Times Square.
To experience a blend of convenience and comfort in Kuala Lumpur, book your stay at Crown Regency Serviced Suites now.
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Car hire
- Currency exchange
- Concierge service
- Wheelchair accessible
- Public transport tickets
- Staff adhere to local safety protocols
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Key access
- CCTV outside property
- 24-hour security
- Security alarm
- Key card access
- Broadcast Live sport events
- Supervised childcare/activities
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Secured parking
- Swimming nearby
- Bulk dispenser for toiletries
Rooms Available
-
Two-Bedroom Suite
The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
-
Three-Bedroom Suite
The unit offers 4 beds.
Max Occupancy: 6 (6 Adults)
-
Deluxe King Studio
The unit has 1 bed.
Max Occupancy: 2 (1 Adults)
-
Deluxe Suite
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
-
One-Bedroom Apartment (Regent Suite)
This apartment features a hot tub. The air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a bath. Guests can make meals in the kitchen that has a refrigerator, kitchenware, a microwave and a toaster. The apartment features a seating area, a dining area, a wardrobe, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
-
Three-Bedroom Apartment - Prince Suite
Guests will have a special experience as this family room features a hot tub. Offering free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a bidet. Guests can make meals in the kitchen that is fitted with a refrigerator, kitchenware, a microwave and a toaster. The spacious air-conditioned family room offers a flat-screen TV with cable channels, a seating area, a dining area, a wardrobe as well as city views. The unit offers 4 beds.
Max Occupancy: 7 (6 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Shared toilet
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
-
Premier Junior (Standard Room)
The hot tub is the standout feature of this double room. The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Toaster
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
-
Princess Junior (1+1 Bedroom)
This spacious suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned suite provides a flat-screen TV with cable channels, a seating area, a dining area, a wardrobe as well as city views. The unit offers 2 beds.
Max Occupancy: 6 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Shared toilet
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Window
-
Premier Suite
The hot tub is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a seating area, a dining area, a wardrobe as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Key access
- Key card access
-
Princess Suite
Guests will have a special experience as the double room offers a hot tub. Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware, a microwave and a toaster. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a seating area, a dining area, a wardrobe as well as city views. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Key access
- Key card access
Guest Reviews
- Ricky (7/5): -
- Ricky (7/5): -
- irwinnaufal (10/5): -
- Harald (10/5): - Sehr gute Lage, dicht an den zwillingstürmen Petronas und neben Restaurants und Imbiss und Einkaufsmöglichkeiten. Man kann zu Fuß viel erreichen. Das Zimmer war sehr komfortabel, die klimaanlage war nicht so in Ordnung, war aber nicht schlimm.
Eine richtige kleine Wohnung in der man es durchaus längere Zeit aushalten kann.
Das irische Restaurant im Erdgeschoss hat uns besonders gut gefallen, obwohl die Preise dort ziemlich hoch waren.
Das haben wir ja nicht so richtig im Haus gibt es eventuell auch ein Waschsalon, der aber zu war Dafür war der Pool geöffnet, der aber kaum benutzt wurde.
Die Rezeption war durchgehend besetzt.
Der zimmerservice war ausgezeichnet. Die bürgersteige in Kuala Lumpur sind eine Katastrophe, aber dafür kann das Hotel natürlich nichts.
Aus dem Fenster unseres Zimmers blicken wir auf zwei Ruinen, bei denen wohl die Baufirmen pleite gegangen sind vor ein paar Jahren.
- Rosmaini (9/5): -
- Romaniuk (7/5): - Good hotel, bed was a little bit short, but wide. Bathroom is fine, but a lil bit needs maybe a repair, everything works but looks "tired"
- Irma Amir (10/5): - Spacious and clean room. Perfect location and nearby KLCC. May be the parking. All else all good.
- Bryan (9/5): -
- Andrew (9/5): Great location in these generously sized, serviced apartments. - Large, clean self contained apartment in a great location. Very helpful staff. Nothing.
- YANGYANG (5/5): -
- Manoji (8/5): Enjoyed my short stay - Convenience of the location Nothing in particular
- Manoji (8/5): -
- Syed Faruk (7/5): Simple hotel at central KL - Simple hotel that is comfortable at a central location A long walk to the train stations. On Friday and Saturday, heavy traffic in the area. We waited 20-30 mins to get a Grab car
- Marcus (7/5): - Great location, comfortable bed, good WiFi, helpful staff The room smelled of smoke, not terribly but clearly noticeable upon entering the room.
The sound insulation is rather poor, both towards the street as well as to other rooms.
The pool area feels a bit neglected and could use a facelift.
- hermione (10/5): -
- Noor Azlina (8/5): -
- Rosmaini (9/5): -
- Elijah (1/5): - The only good thing about this property is the host! He was so nice and caring!!! I asked for a taxi transfer to the airport since I had a very early flight and because the airport was far away. Tell me why when I scheduled the taxi, they never told me how much the price was, nor did they mention that there was an additional fee due to how early my drive was. When the driver picked me up, it was a smooth ride. Then, when he dropped me off, he didn’t ask for a payment and simply said thank you. So I was under the impression that either the taxi service was on the house or that they would charge my room. No! They blamed me and called me yelling saying I didn’t pay the driver when he NEVER asked for payment. Usually at the end of a drive, the taxi driver requests to be paid but he never did. They threatened to call the immigration police on me and everything. Absolutely terrible.
- Bunga (10/5): -
- Kahyi (10/5): what makes you beautiful?ouh,is love ~ - allllll!!good~~next time,i want to play pool!❤️ nothing,I like this hotel very much❤️
- Adeel (9/5): -
- Zaki (10/5): - IT WAS NICE AND CLEAN
- Irwin (10/5): -
- intan marini omar (9/5): -
- Noriza (8/5): -
- Noriza (8/5): -
- Suzy.L (10/5): -
- Ng (9/5): - Location is 10/10! Parking is a bit tight.
- Rosmaini (9/5): -
- Alla (10/5): Замечательные апартаменты в самом центре города. Персонал очень вежливый и приветливый. В апартаментах есть все необходи - Расположение отеля, персонал, сами апартаменты
- Nabilah (10/5): - Near klcc, Television, Room services Small space at shower
- Teeba (8/5): Overall excellent place to stay - Room was clean as usual and clean. Could be better if given better view
- Akila (7/5): -
- Raymond (9/5): -
- Suzy.L (10/5): -
- Khairul (8/5): -
- Muhammad Azhar (9/5): - Close proximity to the city centre.
- Muhsin (9/5): -
- Rosmaini (10/5): -
- Manoji (9/5): -
- Jasmin (7/5): Room was quite big, but OLD! - 5-min walking distance fr KLCC Property was old! It deserves an upgrade 🙂
- ITHNIN (8/5): -
- Taha (8/5): -
- Surendra (9/5): Great 5 star stay in a 3 star hotel with 5 star access to all the city central attractions (KLCC)! - It was a new apartment which seemed to have been just renovated. Very nice with fully furnished lounge, kitchenette, bedroom and bathroom. Built in closets and two TV units in the living room and bedroom. There was also a view of the next apartment block and the city traffic / roads below. Everything was clean and pristine with daily cleaning if required. The internet service was flaky and disconnected frequently for one of the nights. The living room couch was hard and your posterior will hurt after sitting for an hour. Watching the TV in the living room became uncomfortable after a while because of this.
- Santiel (10/5): -
- Santiel (10/5): -
- Vera (5/5): - Friendly staff, good central location. A lot of space in the room Unfortunately the hotel and room looks a bit rusty with stains and strange smells everywhere. The AC was too loud and the doors are squeaky. Time for an upgrade renovation, didn't see any facilities.
- TAKAHIRO (7/5): -
- Tengku Azrina (8/5): -
- Kumaran (10/5): -
- Rosmaini (9/5): -
- Edmund (8/5): - Banyak tempat makan
- Sundaravadivel (9/5): -
- An (8/5): -
- Mohd Fikrie (9/5): Comfortable stay in Kuala Lumpur - The room was spacious, clean, and bed are comfortable.
Got tv in bedroom and living area with good internet connection, such a great place to chill and enjoy netflix at night. The parking was a bit "weird". I was gloomy and very tight space. Other than this, everything was great.
- Zuri (6/5): -
- Nor'Ainil Hawa (8/5): - Spacious, comfortable..
- Mhd (9/5): -
- Sivasubramaniam (7/5): Nice location. Perfect for holiday and work related. The free wifi & smart TV was excellent -
- sopian (7/5): -
- Rosmaini (10/5): -
- Tan (5/5): - Cleanliness to be improved Booked none smoking room but provided with smoking room.
- . (10/5): -
- John Herbert (9/5): - Location, just accessible to almost all the major attractions in KL.
2 trains stations are within reach
For night activities, all within the area
You have one ATM machine, which is quite useful Nil
- Thomas (8/5): Good for short stay if your not too fussy about being super clean - Convenient to KLCC and Pavilion Room smelled musty when I walked in and had a slight feel that it could have been cleaner. The door to room was left ajar after cleaning one day.
- Iram (10/5): -
- Saddiq (10/5): -
- Sabrina (9/5): Bien - La localisation, la taille de la chambre. Le personnel de l’accueil n’est pas super accueillant. Rien pour se poser autour de la piscine.
- park (8/5): - it was a bit dark,
- Monica (8/5): Very good -
- Muhammad (8/5): Very good -
- Um (10/5): Exceptional -
- Tania (8/5): Very good - Great view from the pool, side view of Petronas Tower. We had two bedroom suite, with a lounge and kitchen, it was great. Quiet area, about 1km from the main Bukit Bintang hustle, but still enough food options.
- Rosmaini (8/5): Very good -
- Deepika (10/5): Exceptional - Location...staff.everything.. Everything was fine.no complain..
- Chai (9/5): Worth the value and nice place to stay - Staff are approachable and rooms are good. Need to resolve the water pressure at the shoer room and put bath tub mat for safety purposes.
- Chen (10/5): Exceptional - Third time staying here
- Qawiem (10/5): Exceptional -
- Rynn (10/5): Exceptional -
- Satish (9/5): Superb -
- Chen (10/5): Exceptional - The location and the space. The carpark is challenging
- Hesam (7/5): Good -
- Rosmaini (9/5): Superb -
- Michael (10/5): Exceptional -
- Casey (5/5): Passable - The location was great, close to the towers and close enough to Bukit Bintang that it’s an easy walk, but not to hectic as soon as you step out the door The building is certainly dated.
Careful that they don’t place you on a smoking floor if you booked a non smoking room.
The room I had was below average, the carpet was gross, the mattress was rock hard, the shower pressure was dismal, the pillows were also way too firm, the shower had mould in it and the view was depressing
To their credit they do have daily housekeeping , the bed linen was clean, and the staff were polite
Would I stay here again… no
Do yourself a favour and fork out a bit more money to stay at a nicer place.
- Hemanth (7/5): Good - Great location, convenience and price. Rooms are dated. Bathroom not upgraded for atleast 15 years. Towels old.
- Mohd (8/5): Very good -
- Helen (9/5): Superb - Efficient and friendly staff. Good cleaning service.
- Rynn (10/5): Exceptional -
- Ibrahim (1/5): Don't forget anything, you won't find it - Location Upon check in, they gave me the keys to a filthy room that hadn't been cleaned. I went back to reception and informed them and they didn't even apologise and shrugged it off like it wasn't their fault. When I left the hotel, I remember leaving my sunglasses on the table and an earpiece(not as important). I called the reception on my way to the airport and told them that I am 100% sure as I saw them just before I had left that morning, I wore them but put them on the table to go to the toilet to cream my hair. The reception told me house cleaning don't come til 8am and that I should call them later once my flight lands and hopefully they will find it an arrange to deliver to my country. I was absolutely shocked to find out that housekeeping hasn't found it as I literally remember wearing them 1 min before leaving the flat. They kept on telling me that their cleaning staff are honest and there is no way they couldve stole it but as mentioned, I LITERALLY REMEMBER WEARING THEM A MIN BEFORE I HAD LEFT TO RUSH TO THE AIRPORT. Glasses cost over 300 dollars and was a gift so was not happy
- Noorizawati (8/5): Very good - Small gap route to parking
- Zia (5/5): Passable -
- Joerg (8/5): Great value for money. Not perfect, but definitely good enough for a few days stay. - Perfectly located in the heart of Kuala Lumpur, close to the Petronas Twin Towers and KLCC Park.
Public transport and convenience store around the corner.
Street food vendors and restaurants also nearby and in the same building.
5 bonus stars for the room service guy. The apartments, or at least the ones I was given this time and last, are a bit run down and definitely need some serious renovation.
- Salman (7/5): Good -
- Patrick (10/5): A great place to stay in KL - This was a large and comfortable suite. There are good bars and restaurants beside the hotel, which is a short walk from the KLCC Towers. The tour bus stops outside.
- Nor (10/5): Exceptional - room view all good
- Mohd (8/5): Very good -
- Chong (7/5): Good -
- Ahilyadi (7/5): Good -
- Fabian (4/5): The rooms lack maintenance - Location Old rooms, showers with black stains.
Photos