The Chaya Resort And Spa Chiang Mai

Location: 141 Suandok Road, T. Suthep, Chiang Mai, Chiang Mai, 50000, Chiang Mai, TH

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:30 AM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Express check-out
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Express check-in/check-out
• Designated smoking area
• Concierge service
• Wheelchair accessible
• Picnic area
• Safe-deposit box at front desk
• Multilingual staff
• Porter/bellhop
• Express check-out
• Pool umbrellas
• Tours/ticket assistance
• Lazy river
• Snack bar/deli
• Playground on site
• Free self parking
• Free valet parking
• Airport transportation - pickup (surcharge)
• Pool sun loungers
• Housekeeping on request
• Reception hall
• Coin laundry on site
• Stair-free path to entrance

Rooms Available

• Deluxe Double Room

  1 Double Bed

  516 sq feet

  
  

  Entertainment - 32-inch LED TV with cable channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub and separate shower

  Practical - Day bed, laptop-compatible safe, and desk; rollaway beds (surcharge) available on request

  Comfort - Air conditioning

  Accessibility - Wheelchair accessible

  Need to Know - Housekeeping on request, no windows

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Wheelchair accessible
  • Premium bedding
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • No windows
  • Deep soaking bathtub
  • Day bed
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Local maps
  • Guidebooks or recommendations

• Chaya Pool Access

  1 Double Bed

  538-sq-foot individually decorated room, balcony with pool views

  
  

  Entertainment - 32-inch LED TV with cable channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub and separate shower

  Practical - Day bed, laptop-compatible safe, and desk; rollaway beds (surcharge) available on request

  Comfort - Air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Premium bedding
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Deep soaking bathtub
  • Day bed
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Local maps
  • Guidebooks or recommendations

• Executive Room

  1 Double Bed

  538-sq-foot individually decorated room, balcony with pool views

  
  

  Entertainment - 32-inch LED TV with cable channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub and separate shower

  Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) available on request

  Comfort - Air conditioning

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Premium bedding
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Deep soaking bathtub
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Local maps
  • Guidebooks or recommendations

Guest Reviews

• Allan (8/5): - Wonderful if you are interested in wellness pursuits
• Tonia (6/5): - We had room 115, it was very dark semi basement type room, we had a small backyard but it looked like an unfinished construction site. Definitely not a room to sit outside and enjoy the view. Good deep swimming pool on the property though. The building needs a touch up.
• Jenn (8/5): - This hotel is a hidden gem with rooms that literally walk out to the huge pool. The outside decks and furniture could use an upgrade but the rooms are beautiful and comfortable. The staff was friendly but they forgot to tell us that we could order food the night before since regular dining was not open. We were there during the low season and practically had the place to ourselves. There is a sweet English style cafe around the corner.
• Daniel (6/5): - The place is close to the airport and away from the city life. There's a laundromat nearby. The place seems to have history.
• Ebony (2/5): - I ended up switching hotels as soon as I saw 2 rooms. The driver was very kind and their English was extremely limited- which I understand. I was not told to pay for the driver ahead of time and since my plane came in late, I had no way of exchanging currency. I was also told after calling several times that transportation was unavailable. They do struggle to communicate information. I walked in and there was a very bad, moldy smell. I still tried to give it a chance. Then I walked in the room, smelled bad, very wet feel and there was a huge dead roach by the door. They offered me another room upstairs and I tried. A lizard crawled from under the bed to go under the closet. I left immediately and went to another hotel. They did drive me to my new location. I am working now to get a refund. Very, very kind staff however, the pictures do not give a true description of what you will see in person.
• Nicholas (10/5): - Sooo beautiful of a resort!!! The staff is incredible and they made me feel at home!!! I’ll be back again!!
• Malee (10/5): - Love it.
• Adam (10/5): - Nice
• Dennis (10/5): Not disappointed at all - Outstanding customer service from the front desk and breakfast was always amazing.
• Yexica (2/5): - I traveled with my family, the photos shown are a big lie. When I arrived the room looked like a torture room it had no electricity, the railings and the floor are unsafe. The lady at the reception was very gentle, but the place is nasty. They have a cat in the reception that was playing with two rat that came out of the buffet area. I definitely went to another hotel and cancelled. Expedia should not have that property for rent.
• Michelle (10/5): - We had a great stay at the Chaya. In particular the staff were all very friendly and attentive. As for the room, it was very clean, spacious and kept to a high standard. We didn’t have breakfast and didn’t tour the local area so can’t comment, but for the pool and the room we would highly recommend this hotel. Short taxi away from the airport and the Old town and local enough for tours to collect us from the hotel.
• Juan (6/5): - Nice hotel for the price. A bit understaffed and under maintained.
• Robert (10/5): - Excellent place to stay for the price point. Close to old city
• Luisa (6/5): - Found a giant cockroach in the bathroom and stained sheets. Breakfast is overpriced.
• Miles (10/5): - A little noisy when planes departing, but the facilities and staff were great, good breakfast !!!
• Marlon (8/5): - The property itself is nice and clean. The rooms are clean and spacious. There is a lot to do in the area if you’re willing to walk a bit. We walked about 30 mins from the hotel to the old town and wasn’t bad. Overall it was a pleasant stay and I will miss Chiang Mai. It’s a nice hotel in a convenient area if you don’t mind commuting a little.
• Kevin (10/5): - Get the pool access room its so comfy and worth it. Staff is great.Sweetie will make your stay as perfect as possible
• Sabrina (8/5): - Very kind staff and established hotel in a quiet and quaint area of chiang mai. The bathroom was unconventional and water was leaking from the shower out onto the steps leading to the tub, but I can’t say it was that big of a deal to me.
• Richard (10/5): - Amazing room with swim up pool. Wasn’t to expensive. Amazing staff.
• Brant (10/5): - Spaces rooms and I love the patio doors that open up onto the deck and everything is walkable on all sides. You can go north and you can go south into the old city and there’s tons of restaurants all around and there is even a place to do your laundry at the end of the corner That is open 24 hours
• Lori (8/5): - If you stay here, choose a poolside room, it's worth it!
• Brant (10/5): - Loved this area definitely would stay here again. Everywhere is walkable and lots of food options very safe neighborhood.
• Jingwei (4/5): - We were given the room in the basement but could still hear the sound of the airplane. The room was next to the staff cleaning room and next to the swimming pool without any views. The morning staffs on duty was very friendly and could speak good English, whereas the night guard spoke minimal English but was also helpful. There was only 1 ashtray in the entire lobby. The bath tub didnt look very use-able and tv was spolit. The room was pretty big and decent. There is a laundry shop outside which is good and food along the alley and provision shop. Overall stay 2.5 star out of 5.
• David (4/5): - There is no hot water available . Ask for help no one understand of English . Not staff available .
• chulani (10/5): - The place is a quiet and specious. We didn't feel like staying in a busy hotel. Staff is very friendly , polite and helpful.
• Avery (6/5): - Only writing this so no one has same experience as me. If there is an option to pay a bit more for a “POOL VIEW” take it. I didn’t at the time because i didn’t realize my room would be in a literal basement with zero natural light. The window was facing a tiled wall (side of the pool) and i felt so claustrophobic. It really was horrible and we spent most of the time avoiding the room. The property itself is really nice as is the staff and i would have HAPPILY paid the extra $10 a day to not feel like i was being held underground. Seems unfair to me that this isn’t specified on the listing. If you are like me and need natural light to feel sane, take note.
• Chai (8/5): Nice cozy room - This was a little hotel. We got the swim up room, so you can just swim up to your patio. Breakfast is made to order. However, food come whenever it is done cooking. Example, you would get your fried rice and then your eggs, to finally salad. Some days, it’s different. The only thing could make this a better experience is that the bathroom, the sink leaks. So if you use the toilet, you surely will get your feet wet lol.
• Paul (10/5): - Very comfortable and close to everything. The onsite massage and cafe was a major plus.
• Heath (10/5): - It was amazing
• Bogac (2/5): - Let's start from the beginning that this is a complete scam, this is not a four star hotel and not even two. The hotel is located, well, it feels like it's near a favela in Brazil or even worse. To get to any decent place, it's at least a 20 minute walk, a shopping center is about 25 minutes 30 minutes on foot. The hotel grounds are dirty, the girl who sits at the registration board was also in dirty clothes, the pool area, everything around is dirty. The Deluxe room turns out to be the worst rooms in the hotel, they don't even have a hair dryer, although the description says that we are supposed to have a hair dryer. The basement rooms have no windows, the door has a lock that someone can lock you in from the outside. The room is so dirty that my white clean socks turned out to be black, everything is disgusting to touch. There was no water in the room for several days, there was no cleaning, they didn't warn us that we should ask for cleaning every time, they didn't say anything at all upon arrival. A strange thing happened after their cleaning, I found that the room had become even dirtier, for example, before that I looked under the bed and there was nothing there, but after cleaning, when we checked out, I found someone's bra there, but before that I looked under the bed, I don't know how it turned out there was more trash and someone's used condom, I have a feeling that they rented out our room at 03:00 for the day while we were gone. In general, I'm in shock, we barely
• ONG (8/5): - Nice place to stay.
• Micheal (6/5): - I’d give this quirky hotel a 2 star.
• Justin (10/5): - The poolside suite was sublime. The access and comfort made are stay extremely enjoyable. Michael at the front desk is the most helpful hotel host I've ever encountered. I cannot say enough great things about his service, advice, and attention.
• Mark (10/5): - Michael and sweetie were phenomenal. He knew our names and called us by name for the entire three days we stay there provided service second to none even escorted us to our room on arrival. Rooms were decent for the amount we paid . A/c worked good and descent pool area.. don’t have much option for dining but sweetie did make us a coffee each morning ..
• Camilla (10/5): - I loved this place
• hilary (10/5): Lovely hotel and staff - Lovely hotel with amazing staff. Off a quiet side road that leads onto a the main high street. A short taxi ride to the old town. Room was nice, clean and large. Mattress was firm which wasn't great for my back. Lovely view over the pool.
• David (10/5): - Great
• ONG (10/5): - The staff is super friendly and welcoming.
• Kelsey (10/5): - This resort was in a perfect location! Very close to the airport and walking distance to old town. Staff were incredible, especially Micheal! They made sure we felt at home and set up activities for us to do in Chiang Mai. I highly recommend staying at this resort and spa and we hope to come back!
• Francheska Adreane Constantino (10/5): - The staff were really helpful, especially the receptionist (older man that speaks multiple languages). He was very accommodating, suggested really good places to go and eat. Overall an excellent stay
• Verified traveler (6/5): - Wonderful bed, lovely bath and wonderful swimming pool. Maintenance during stay and paint spray over swimming pool not pleasant, poolside bar appeared to be closed permanently. Overall okay but could be better with some simple improvements.
• William (10/5): - Incredibly friendly host - great for English speakers. Room was clean and comfortable. Beautiful property even during "rainy season" when I stayed, as it's above sea level. Highly recommend.
• Duc (10/5): - Conveniently located near the airport. The room is spacious and clean. The staff is friendly and polite.
• Nannapat (10/5): - It's low season, less staff
• Elise (10/5): - Had a lovely stay at The Chaya Resort. The staff and Michael were so helpful and friendly. Had a delicious breakfast and enjoyed time swimming in the large pool/relaxing on one of the many sun beds available. The room was very spacious, even with a balcony at the back. Gorgeous property, wish we were able to stay longer!
• Tomislav (10/5): - Had a lovely stay at Chaya Hotel! Clean and speacious rooms, clean pool and the staff were amazing. Micheal was the best host anyone could ask for! Always made the effort to have a chat with the guests and would always give his best recommendations to help you do whatever you wanted throughout the day! The location was perfect too, lovely restaurants hidden all around the area and only a cheap taxi or 30 minute walk into the old town. Will definitely stay here again when i return to Chiang Mai!
• Lea (8/5): - The staff were very attentive especially Michael who went over and above to fulfil our requests
• Elliot (10/5): - Michael and the rest of the staff were exceptionally kind and attentive and made me feel warm and welcome in Chiang Mai, and were happy to assist in making my needs and wishes accessible and affordable
• 408shilohs (10/5): Much respect to Michael - Our are stay at the Chaya was not what we expected, it was older then we thought but it was a quite, relaxing and mellow environment. The staff made our trip to Thailand so memorable. Michael was a huge part of our stay, and cared deeply for how we felt and how much we enjoyed our stay. He was very helpful and kind and we will never forget him. He was a humble man and wanted us to feel at home. He’s a hard worker and deserves so much respect. Thank you -Shiloh and Hazel
• T3813OUjohnb (2/5): Worst experience ever. Stay away! - This was definitely the worst hotel I stayed in my life. How come they can call themselves a Resort and SPA? The hotel is a one star, poorly maintained. There is no SPA. There are construction all over the place and room is the worst. Bathroom was clogged so water was all over the place after shower, the toilet is inside the shower, there was bugs and insects inside the room, pool was green. For breakfast there was no buffet! We had to wait 30 minutes for the staff to prepare our food: a horrible coffee, old bread, oily eggs and artificial juice. I had booked a 4-night stay but could barely stay one. I requested an early check out and refund for the unused nights but they refused saying their policy is non refundable accommodation. Please stay away of this place! See photos for just a few samples of what I saw.
• Ray (6/5): - Very friendly people, very clean, did have construction going on. Two negative things. Light above our door on the outside was out and the TV was only Black and White, the color was out
• Wayne (10/5): - The staff is very friendly and helpful, the room was clean and spacious. Enjoyed watching the planes take off and the pool is very clean.
• Ryan (6/5): - Our overall stay was good. I found the pictures on expedia to be misleading. This property has great potential, however, I found it to be a bit in disrepair for the pricing. The pool has broken tiles in the bottom and it wasn't clean until the last day of our trip. The Wifi in our rooms was terrible. We asked several times to be moved or come up with a different solution. They moved the router a bit closer to our rooms and it worked for about a night. After that we all relied on slow data. The grounds around the perimeter of the hotel are dirty and have old broken parts strewn about. We had booked the deluxe pool side room and we are thankful we did. Their standard rooms are located in what would best be described as a basement. your only view is a cement and tile wall from the pool. The staff was very nice and Michael did his best to be accommodating. He even tried to arrange some rental scooters for us so we wouldn't have to walk the 1.5km to the nearest ones. The scooter rental didn't work out because they wanted to bring them late and older ones than we had agreed to for the same price. If you don't plan to hang around the resort and want an affordable motel than this is a good option.
• Sothearos (6/5): - The exterior and common areas outside of the pool are in need of a major facelift. But you also get what you pay for on $45/night. The wifi did not reach the room but this wasn't a big issue as we checked out the very next morning for a different hotel. The rooms are nice with some traditional Thai wood doors.
• Donald (10/5): - Mr. Michael went above and beyond to help us get settled in and deal with some minor problems. The rooms were very clean, as was the pool. There are some areas of the resort that are being worked on but the hotel has a unique favor to it, as you will see in the room entry doors, the horse statue in the pool and room decor to name a few We (3 couples) all enjoyed are stay here and would definitely recommend it to travelers who don't need everything perfect but want clean rooms, a nice big pool and a great staff.
• Robert Franklin (10/5): - This is a beautiful resort and we thoroughly enjoyed our stay here. The staff are excellent and always kind, polite, and courteous. Michael, especially, always asked us how we were doing greeted us when we were came to the front lobby. The hotel has a rustic, authentic, Lanna style charm and we were in a room with pool access. It was fantastic! The street had plenty of options to eat traditional Thai food and the walk to the main road, was only 5 minutes. It’s also walking distance to the trendy Nimman area and we thoroughly enjoyed our stay at The Chaya
• Darrel (4/5): - Not anywhere near nimman or university Next to airport and very loud all night
• Brooke (10/5): - I liked the quiet and secluded location of the Chaya. The location is great.
• Jack (10/5): - Staff were very friendly. Quiet area but close to old town. Highly recommend!
• Anna (8/5): - The staff and amenities were lovely.
• Wafa (6/5): - Will not return
• Paul (10/5): - Our bell boy Michael was an excellent help. We loved how friendly and helpful plus very entertaining he was. The location was hard to find once we were there it was very worthwhile. This location close to the hospital and university .There were temples to see close in walking distance and we would highly recommend it
• Kristy (10/5): MUST STAY!!!! Staff is amazing! - We absolutely loved our 4 night stay at the Chaya! Michael and the staff made this trip spectacular - so great we came back to Chiang Mai for another 2 night stay. My husband and I are backpacking for our extended honeymoon and came into the trip with not a ton of plans for Chiang Mai. Michael and the staff helped us plan an excellent trip and went above and beyond for accommodating us by arranging motorbikes, bus and taxi services. They even gave us a really nice private room and decorated it special for us. The beds are extremely comfortable and breakfast was delicious. We love you Michael and staff! <3 Would come back to Chiang Mai just to stay here again!!!
• Michel (2/5): Totally rip off …Do not get robbed like I did ! - Payed for 7 nights and stayed one night. Management refused to reimburse one penny. Room was moldy and in the basement without windows. The bathroom drain was non functional and got flooded when you took a shower. View from website was dramatically different from what I had. Bait and switch strategy….wanted to charge extra to get what you see on website.
• Ian (10/5): - Spacious, comfortable rooms. The bathrooms had a shower and separate bath tub, though the positioning of the shower wet too much of the floor. The front desk host was very accommodating, friendly, and helpful. Enjoyed my stay very much.
• Richard (4/5): Bad breakfast - Most disappointed was the breakfast. It was below standard for this typy of hotel. Food was cold and was not on food warmer. No selection of bread ni fruits ni cereal. Horrible
• Lauren (10/5): Amazing Chaya Resort and Spa - Absolutely stunning hotel. Room is big, bathroom is big. Extremely friendly staff. Michael went out of his way to make us feel at home and checked in on us the whole time. Our room went directly onto a private deck into the pool. Absolutely loved it
• Obaidullah (10/5): Spacious Rooms - The staff are very friendly and helpful. Rooms are spacious, clean and nicely decorated. The bathrooms are large. The location is a little isolated, but not too far from the entertainment sites. Water pressure in the bathroom and internet connection can be improved
• mohammed shahadat (10/5): - Very quiet, traditional and friendly.
• Leena (10/5): - I didn’t get to explore the area around the property, but the property overall was beautiful and the overnight staff was super helpful and friendly.
• Jess (10/5): - The staff were welcoming and accommodating. The place is tranquil and a short walk to many food/ drink. If you are a walker, old town is a short 20-30minute walk with shops along the way! Everything you want to get to is a short 10-15 minute drive as well. Many tourists we ran into were saying their 4 star hotel is more of a 2 star, however it you stay at Chaya; It’s a perfect 4 star stay! Highly recommend!
• Damian (10/5): - All of the staff were very kind and they made our stay very enjoyable.
• PAUL (10/5): - Older Thai style rooms but nice and spacious. Very friendly and helpful staff. And very big beautiful swimming pool.
• Melissa (10/5): - Michael is an amazing host! Unmatched service!
• Jonathan (10/5): - Absolutely loved this place! Already plan to go back! Huge outdoor pool, incredible service! Don Miguel aka Michael was incredibly helpful. He helped us with cheaper travel apps, fun locations to visit and is such an amazing person overall! He should get a serious raise! Everyone there is very hard working. The place is clean amd beautiful! I highly recommend this place. Great local restaurants also that are very cheap
• Dean (8/5): - The staff were amazing and always friendly and helpful. The maintenance staff were kind and were working around the clock but it looked as though they had limited equipment and finances to perform adequate duties. I feel if the property owners were to put a little more money into the place they would have an amazing property.
• catherinehH227RT (2/5): Avoid this place - Booked through Agoda, when we arrived we realised that it was nothing like the photos or description on Agoda. We refused to stay as it was dirty, smelly & unsafe. We had paid in advance and they refused to cancel or refund us. The photos on here are very misleading too so I will add some up to date photos. I reviewed it on Agoda but it hasn’t been posted.
• Victor (10/5): - Excellent staff, great attention and service.
• Regan (10/5): - Very close to the airport, not as far into the city as some other places! The staff was great and so helpful!
• Pradeepan (2/5): - Worst ever
• Alessa (6/5): - Great people but I had issues with my original which caused me to get a new room.
• Kangmika (6/5): Not bad - We stay here for 2 nights, our room was very spacious and clean, bed is very big and comfy. Bathroom area is also big. We had great customer service especially Michael, he is very attentive. Our room is right in front of the pool, the pool area was nice & relaxing. Things I don't like about the hotel is that it is too close to the airport can hear aircraft, also croaking frogs in the pond couldn't sleep at night, the wifi there is not that good and yes that weird room key...no a padlock! Apart from that it is a ok hotel to stay ;)
• Paula (8/5): - Room was very spacious and clean. Bed is very big and comfy. Amazing customer service especially Michael! Our room is right in front of the pool, the pool area was nice & relaxing. The only thing I don't like about the hotel is that it is too close to the airport and the wifi there is not that good. Apart from that the hotel is a nice place to stay.
• Peter (8/5): - I stayed here first about 5 years ago and it was lovely. It still is lovely but the outside areas do need a good paint and varnish and up keep. The rooms are lovely though and it is worth staying here. Michael who seems to do everything is wonderful and very helpful. I really want this place to be successful so message to the owners please do some painting!!!.
• Summer (10/5): - Our stay was absolutely fantastic. The staff is extremely friendly and helpful, especially Michael. He was kind and caring, above and beyond great service. Breakfast was consistently delicious, pool is peaceful and the rooms are spacious and well cared for. We will certainly be going back next time we visit Chiang Mai. Someone give Michael a raise!
• Paul (10/5): - Michael and staff are absolutely amazing. The property is so relaxing and peaceful. I would give 6 stars if i could. Thank you for everything!!!
• Sharn (10/5): Enjoyable - Lovely quirky place with fantastic staff who go above and beyond to make your stay wonderful. If you are dissatisfied Micheal and all assisting staff will do there best to rectify, due to my allergies, staff asked which product i used and sourced. As its winter time, leaves falling from trees around pool area cant be helped, staff were tidying this 4 times a day, but didn't distract from visit. the rooms are around water, this attracts insects and people should be careful in tidying up after themselves if leaving out foodstuffs, highly advisable when finished with any food, immediately take rubbish to reception where staff are happy to dispose off. Doors onto pool area are bi-fold and can have little gaps, it is advisable as in any foreign country to buy an insect repellent that you can spray around your door areas that can be bought at little shop just down the road for 60 bht. Children & adults are encouraged to feed the carp and other variety of fish in both ponds as well as the birds. Theres a little paddle boat which kids & adult kids can use at the pool. Grab taxi into centre of Chiang Mai costs 150 bht, 5 min walk takes you to many nice cafes, also close to Medical university and Hospital
• Philip (10/5): - Very nice and clean resort. Michael was very helpful and kind
• Joanne (6/5): - Comfortable bed and friendly staff. However there was quite a few things that were broken or not working in our room. Few times House keeping forgot to leave hand towels. For future reservations, make sure to book a room with windows, otherwise for long stays you start to feel enclosed in the room. Otherwise the place was easy to find, lots of free parking on site and breakfast buffet good.
• Dylan (10/5): - Micheal, Marcus, Dylan . Come on England Micheal is the best best man definitely stay here will make your trip.
• Ashley (8/5): - The staff here was very very nice! The room was really clean and we had an amazing view outside our room. Previous reviews list problems hearing chickens and nightlife. We did not experience that. There is definitely a rooster but he isn’t horribly loud and he doesn’t start making noise until like 8am but it’s not unbearably loud. If we were asleep we did not hear him. Unfortunately, the did not have the spa, restaurant, or bar open. The breakfast was good but very basic (which was fine for us) but if you’re looking for a buffet there is not one. The breakfast consists of eggs, tomatoes, greens, toast, coffee, tea, and juice. They did have alcohol available at a good price but it wasn’t a bar it was just fridge with canned beer in it. We were on our honeymoon and that was a little disappointing but the staff was so nice that it was fine and we made the best of it. There are restaurants and shops near by. We recommend the Beats bar on the corner of the Main Street, the music is loud but the food is very good. I would recommend making your way down to Old Town and explore. They do provide a shuttle to the airport. For us it was about 150 baht and it’s only 10 minutes away so that’s nice. This is a great place to stay but I do recommend calling ahead to see if they have reopened their amenities. If you are looking for the convenience of have food and drinks available to you like other resorts this is not the place for you.
• MattyDoyle22 (2/5): Very disappointing - We have been doing a lot of travelling around Thailand and this is by far the worst place we’ve stayed in so far. The staff and very creepy and rude. Rooms are in the basement (Dark and Dull) and they call them “deluxe rooms”. A lot of ants and worms in the room. The bar and restaurant look completely closed up so you can’t even get a drink to enjoy by the pool. It is crazy that this place can be called a “Resort and Spa” when there is nowhere at all to get a spa in this place. Also very strange how the door can be locked from the outside whilst you are in the room, so anyone passing by can lock you in your room!
• Neil (10/5): Lovely hotel - Absolutely lovely hotel and there is nothing that is to much trouble for the staff to help you with. I would definitely stay here again.
• James (10/5): - An excellent resort hotel, definitely worth every dollar! Will repeat soon
• Martin (4/5): No no no - Don't take this hotel
• Miescke (10/5): Best Place to Be - The staff were so friendly and helpful. They spoke well and did a very good job. The bed was wonderful. Awesome place.
• Miescke (10/5): Fabulous Place With Friendly Staff - We ended up staying longer than scheduled because the bed was so comfortable. Although the smart tv was small, we could still watch Netflix and youtube on it. We woke up to birds chirping every morning. The pool was fabulous and they had tons of coy fish in their pond. You really feel welcome and comfortable in this clean hotel. Good job!
• ALAN (8/5): Chaya stay - The hotel is overall a decent stay! A 30 mins walk to the old city! Breakfast was ok although I missed it a few times due to excursions!
• Travel278582 (2/5): Do not stay here. - I stayed here for all of 2 hours on February 9th. This spa and resort had no spa, no restaurant and no bar. This is not a resort and spa. I started my search for another hotel. After finding a good hotel LeMeridian I went back and retrieved my belongings. I did not receive a credit for my 3 day stay.
• MuxiuY (10/5): - Very nice Hotel, friendly staff and nice room. Enjoyed my stay

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