Hotel Reno

Location: Blvd Cuahutemoc Sur 2911, Col Cacho, Tijuana, BC, 22410, Tijuana, MX

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - Anytime

Check-out: 12:00 PM

Instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Free WiFi
• 24-hour front desk
• Luggage storage
• Continental breakfast
• Television in common areas
• Free breakfast
• Safe-deposit box at front desk
• Smoke-free property
• Wheelchair accessible parking
• Free self parking
• Free continental breakfast
• Water dispenser
• Housekeeping on request
• Wheelchair-accessible van parking
• Change of towels (on request)
• Upper floors accessible by stairs only
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Standard Cabin, 1 Large Twin Bed

  1 Large Twin Bed

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Microwave and minibar (fees may apply)

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk

  Comfort - Fresh towels (on request) and air conditioning

  Accessibility - Grab bar in shower

  Need to Know - Housekeeping on request, bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Wardrobe or closet
  • Wheelchair accessible
  • Shower grab bar
  • Change of towels (on request)
  • Bed sheets not available

• Standard Room

  1 Double Bed

  291 sq feet

  
  

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Microwave and minibar (fees may apply)

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Phone, safe, and iron/ironing board

  Comfort - Fresh towels (on request) and air conditioning

  Accessibility - Grab bar in shower

  Need to Know - Housekeeping on request, bed sheets not available

  Non-Smoking, pet friendly

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Wardrobe or closet
  • Wheelchair accessible
  • Shower grab bar
  • Change of towels (on request)
  • Bed sheets not available

• Double Room

  2 Double Beds

  258 sq feet

  
  

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Microwave and minibar (fees may apply)

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk

  Comfort - Fresh towels (on request) and air conditioning

  Accessibility - Grab bar in shower

  Need to Know - Housekeeping on request, bed sheets not available

  Non-Smoking, pet friendly

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Wardrobe or closet
  • Wheelchair accessible
  • Shower grab bar
  • Change of towels (on request)
  • Bed sheets not available

Guest Reviews

• Juan (8/5): - For the price is good nice costumer service and clean
• Ed (10/5): Ice place - Excelente
• Paula (10/5): Fast process... - Love the fact they offer breakfast, they take it to the room if you request it or you can go to the location & eat there😊.
• enrique (10/5): - Pretty good for this price.
• Humberto (10/5): - Way too noisy early morning
• David (2/5): - Properly is poorly maintained; personnel Is not friendly;
• Annel (8/5): - It’s great I always stay here but the only complaint is the ac is not cold enough the hotel program the ac to certain temperature that’s is not cold for summer hot.
• Marisol (10/5): - Okay
• juan casas (8/5): - Clean place good breakfast
• Yanira (6/5): - Good
• Maria Elianna (8/5): - I liked staying there
• RANDAL (10/5): - A totally comfortable stay
• Flavio (2/5): - No me regresaron mi depósito q por las toallas susias segun
• Travis (10/5): Great spot - This place has warm water with good pressure and A/C. It checks all my boxes when it comes to a good hotel room!
• Gricelda (10/5): - Económico y buen servicio
• Verified traveler (8/5): - Nice budget hotel. Pillows very soft. AC in room.No swimming pool. Fridge/micro in the room. Good selection of tv channels plus HBO. Free breakfast with no option just ham/egg, toast, hashbrown and juice. 500 pesos room deposit (cash only). Next to Rosarito libre highway.
• angel (10/5): - Good stay
• juan casas (8/5): - Good motel
• juan casas (8/5): - I like this motel the area felt safe they rooms have air conditioner fridge and microwave the rooms are clean and you get complementary breakfast which is a plus really good price it’s also quiet at night
• Karen (10/5): - We had a great stay! Everyone was super friendly and helpful! Great service! Thank you!!
• Milagros (8/5): - Being that its located in between to main streets, both which are each one-way streets, made it very noisy towards the evening into the night.
• JOHANNA (2/5): - Las habitaciones tiene olor ha cigarrillos Las toallas se ven sucias tiene un color muy negro como que están mal lavadas
• thomas (6/5): - This motel is between North and South lanes of highway 1. Actually in the median. Traffic noise? Oh ya. Upon arrival, I was told "no reservation". I produced my on line documentation and after a while she admitted there was indeed a pre-paid room. Desk help refused to use English, even though she had enough. Very firm bed on a 1970s box spring. Cold. Lacking blankets. Not sure it ever had heat. Economy. Half price of competition. 7 police officers and drug dog got me out of bed at 8 AM. No breakfast place close by, but there is a supermarket, 150 meters. Good parking. Poor lighting, ceiling only, hard to read by.
• Elizabeth (8/5): - Breakfast was okay, pretty calm and enough parking
• Elizabeth (8/5): - Breakfast was okay
• gavasca (10/5): - Its ok
• Jose (8/5): - Muchos carros en la Noche I mucho ruido
• FRANCISCO (8/5): - It service the need
• Matthew (4/5): - Sketchy area, good for only one night
• M (10/5): - Excellent service and nice staff . Food amazing as well
• Jesus (8/5): - Great
• Aurelio (10/5): - food, drinks were close by.
• dix (4/5): - If you like sleep, don't stay here. I've stayed in hundreds of hotels in my life. I don't remember one being this noisy. You have two very busy streets bordering this hotel. You will hear the traffic all night long. The beds are comfortable. The rooms are old but clean, you just can't sleep due to the noise.
• Yanira (4/5): - 1st of all they will try to keep your deposit no matter what! We accidentally spilled COFFEE and there was a small towel in the bathroom which we used to clean it up they said we dirtied the towels and they kept the deposit?! Other than that the breakfast wasn’t even that great u only get to choose from so many options
• Yevgeniy (2/5): - Reserved a room, checked the room before checking in. There is an unpleasant smell, not a clean sheet, they ask for a $25 deposit, they seem to return it when checking out. I did not stay, but the money is not returned. Not worth the money, it leaves you with a bad feeling.
• christina (2/5): - It was nasty the rooms stink at soonest you walking in the door plus I got a ring worm there I’m totally stressed out about that!!!!! Don’t go there runnnn
• Jose (8/5): - The bathroom mirror wasn't clean
• Araceli (10/5): - Stayed here one night with family , rooms are very clean and nice for the price. Room have a mini fridge and microwave . Tv has Netflix 👍 And also the water from showers have hot water 🚿 which is good 😊 stayed in hotel with no hot water before 😾
• Ramon (4/5): - I told this place is a hotel, It’s a motel!
• Angelina (8/5): - Stay was decent, just needed one night to sleep and it was pretty good for the price.
• Vicky (10/5): - I like the place seems safe but the room needs to be undated
• Mavis (6/5): - Booked online with hotels.com when I was making the reservation it said Hotel Reno not Motel Reno when I showed up at the Hotel.. Also the bed sheets were stained an the front desk lady said if there was an issue she was gonna charge us for it which I get but the stains were ours
• Juan (8/5): - Good place and close to Restaurants and stores
• Nancy (10/5): - The hotel was exceptionally clean. The employees were very nice & helpful. You can bring your dog. There is a very good restaurant & barber shop attached to the property which is very convenient..I will stay there again & reccommend this hotel to my friends & family.
• Francisco (10/5): - Very clean.. quiet
• ANGELICA (10/5): - Is close to downtown Tijuana, to the Hippodrome. Stores, and restaurants.
• arturo (10/5): - The room was big
• Janette (4/5): - Room was very dirty. There was mold in some areas. Staff was hot and cold. Surround area was good,great restaurants and bars.
• Marc (8/5): - Its only 2 star, but really well run,good location, great value.
• Blas (4/5): - The cleaning staff took one of our towels and then charged us upon check-out because it was missing. The air wasn't turning on in our room and it took the staff almost 2 hours to come by our room to check it out. Turns out they gave is the wrong remote. Will not be staying at this place ever again.
• Florentino (8/5): - The receptionist is too rude i think she is the owner. The manners how she treats you are not correct..
• Jonathan (8/5): - The amenities are outdated. It feels like you are in the 80s. The staff does not speak English but we were able to communicate enough to get things figured out. The good part about this place is that it is clean (though outdated) and cheap. However, the food from the room service is what would mostly have me coming back.
• Hector javier (10/5): - Parking in from of my room
• Kelvin (10/5): - Will definitely rent at this location because the price is reasonable and accessibility to different attractions.
• Natalie (10/5): Best in Tijuana - Amazing! No complaints. Clean. The shower was amazing no issues with water turning cold.
• Max (8/5): - Clean and Comfortable beds, TV with English and Spanish Channels, Small Table and Mini Frig, Dresser and closet. Heat and AC System, Easy Motel Parking, Walk to pharmacy, Caffenio, shops and food places. Some areas in room needed paint and sloppy wall patches. Bath towels a little old. Good Value.
• Andres (4/5): - Room wasn’t great, lady in the front office check in was very rude!! And very nosey!!!!, tv didn’t work had to have someone come in a fix the issue. Deposit is normal for some hotels for the remote control for the tv but we also needed a remote for the ac/heater which deposit was high!! We will never stay here again, beds were super Squeaky and uncomfortable, holes and patches all over the ceiling. Employees not friendly or do they have welcoming faces..lol
• Kelvin (8/5): - Love renting at this property. Unit has many amenities and it’s close to gas station, restaurant, pharmacies, mall etc.
• Azael (10/5): - Great service !
• Aurelio (8/5): - everything was good
• Cesar (6/5): - Must had a drain problem, had a sewer smell coming from the bathroom most of the time. Towels need to be updated/replaced as they are looking old, not looking as whie as they should. Overall is a clean hotel, i have stayed at this hotel for about 20 years plus in the past. Little by little it's been improved. This time i think i got the oldes room.
• Alberto (8/5): - It’s decent nice place
• Florentino (10/5): - I love the location..
• Mariano Ernesto (4/5): - Good Location, Good Space, Fair Rate, Clean Room but need to check for mattress bugs, I was bite on different parts while sleeping. Bad Internet Connection, couldn't work during my stay.
• Annel (10/5): Buen servicio. - Muy limpio y agradable estancia.
• Lorena Alvarado y Adan (10/5): - I like the price. And the room came microwave and a small fridge
• Verified traveler (4/5): Disgusting hotel staff. - As is common in Mexico, I got a case of “Montezuma’s revenge” while in Tijuana and slightly soiled the bedsheets. Nothing terrible that I wasn’t able to clean up. When I checked out and tried to get my deposit returned, a maid came into the hotel lobby and, in front of other patrons, held up my bedsheets to the desk manager and stated that I was “a pig” and should not receive my deposit back. Rarely in my life have I been treated so rudely and I was more appalled with their behavior than I was at all ashamed. What absolutely trashy behavior on the part of this hotel staff.
• Lorena Alvarado y Adan (10/5): - The parking lot, microwave and the refrigerator
• Maria (8/5): - Excellent customer service a little difficult to get into the entrance just because there’s a lot of one Way in Tijuana Mexico. it’s right next to the highway is a bit noisy other than that great price great location And honest workers I left my phone there and they call me as soon as I checked out letting me know they were cell phone and left behind appreciate her honesty
• Alma (10/5): - Great
• Peter (6/5): OK for a sleep and shower - It's cheap so so room clean justs pillows are hard. People I check in where great but check out desk was a pain. I wanted add extra day she was it's 12:15 like am going steal another day. I was trying to switch hotels.com from pesos to dollars to pay with pay pal since my CC was block do to my travel advisory was up. Told women that and nothing so I pick up my stuff and left. DRove home that night.
• Veronica (10/5): - I REALLY ENJOYED MY STAY AT RENO HOTEL...THE UPGRADES ARE WONDERFUL...STAFF IS FRIENDLY AND I FELT SAFE...
• Ana (8/5): - Room was clean
• Marco A (6/5): Necesita remodelacion - Es un Motel regular, el cuarto necesita mantenimiento. Mucho ruido. El sistema de television pesimo
• Peter (8/5): - Nice nd quiet
• Eydan (8/5): Cheap yet accommodating hotel - Very good hotel for a budget tight trip.
• Nora (4/5): - That we were able to bring our dogs
• Leslie (6/5): - Parking is x
• Adalberto (10/5): - Everything, from check-in to check-out was very good and pleasant.
• Robert (4/5): Don't stay here it's a good location but that's al - I don't know how you gave this hotel an 8 because it's more like a 5 at best. Price was good but this place needs total upgrading, it's noisy with the traffic. That said you get what you pay for, I don't recommend this place.
• Verified traveler (10/5): - good service, secured
• Fermina Patricia (8/5): Quiet - Pleasant.
• yuri (4/5): - The desk people She was very rude & not helpful
• Patricia (8/5): Sweet and sour. - Had problems with television but later was fixed. The only bad thing I took hour and a half to two.
• Jason (4/5): Dirty without wifi - Cannot recommend. Booked a double room. Beds were OK but bathroom and especially bathroom door were covered in black mold, and air conditioner was filthy (obviously air filter had never been changed) and did not work well. Wifi didn't work at all. Can do better for the price.
• Verified traveler (8/5): 4th of July vacation - Room was clean, the 2 times we’ve stayed here the TV has never worked, New AC units, closed to tacos stands that’s are opened till early morning hours, Water was turned off for about an hour while we were getting ready to check out
• Reyna (6/5): - They need to work on their bathroom, it needs
• Verified traveler (8/5): - I like the price, but I didn't like allowance in rooms
• Verified traveler (2/5): - There was no internet and the room was full of dust for the price the internet should have been working
• Verified traveler (8/5): - Basic room. Old but well kept. Air conditioner worked well. Included decent size tv ,mini fridge and micro wave. Room was clean and daily cleaning offered. Parking is onsite Free coffee in the lobby and staff is friendly. You are walking distance to restaurants and Zona Rio Only downsides were the cable tv did not always work, I did not notice any security for the parking or facility and its an older style motel. Other than that it fit my needs and is worth the price! I would stay there again. Also they are pet friendly as I saw dogs there
• Verified traveler (8/5): - Overall is really nice place to stay it needs upgrades on the rooms but I do recommend it staff is really friendly and helpful and is a really quiet place to rest I will stay again
• Verified traveler (10/5): - I will b booking this place for the rest of my visits to tj. Clean compfy and friendly fast check in and out!!
• Verified traveler (2/5): - This place is no where near the pictures and wanted to take my deposit which was equivalen to what i paid for my stay. Staff accuse me of doing damage to the safety vault in the room to keep my deposit when i never used it... be very careful as i felt they were trying to scam me out. Very rude lady at check out. Towels had hair, noticeable electric cables going across the room uncovered, rusty shower frame, no hot water, pieces of wall and ceiling falling off. Sheets are very old and faded. Very runned down room.
• Verified traveler (10/5): - We missed our flight and had a three-day wait in Tijuana, so we ended up at the Reno, sight unseen. I would call it a mix between basic and perfection. What I mean is, they don’t waste any money on wall art, but the room was spotless and the bed was so comfortable I realized I need a new mattress at home. Our Spanish was limited, but that didn’t matter. We were able to communicate through patience and good will. Excellent air conditioning and hot water. Good taco trucks around the corner and great restaurant, Ricardos, across the street. Mini mart in the next block. Affordable and satisfying!
• Verified traveler (8/5): - Perfect if you’re going for a quick trip on a budget, better than expect for the price and super close to the centro 😊
• Verified traveler (6/5): - Online it said hotel, but it is a motel. I found hair on the bed before using the bed.
• Jose (10/5): Great place to stay! - I have stayed many times before at Motel Reno and I keep coming back Because I like it and it’s easy to move around from and to the Hotel *****
• Verified traveler (10/5): - Great deals for spring break. Stores, pharmacy, restaurants and gas stations very closr. Walking distance... Very quiet secure and overall the place seemed pretty safe
• Verified traveler (10/5): - Easy checking, easy parking, friendly staff, rooms are clean
• Verified traveler (2/5): - Is ok, you get what you pay for. The place needs a complete makeover

Photos