Excellence El Carmen - Adults Only All Inclusive
Location: Playas Uvero Alto, Punta Cana, 23000, Punta Cana, DO
Star Rating: 5 Stars
Property Type: property
About this Property
Luxurious Spa Experience
Indulge in massages, body treatments, and facials at our exquisite spa. Relax by one of our 6 outdoor swimming pools or enjoy a game of tennis on our outdoor court.
All-Inclusive Dining and Entertainment
Savor international cuisine at one of our 12 restaurants or opt for 24-hour room service. With 16 bars/lounges and poolside bars, finding a refreshing drink is effortless.
Elegant Accommodations with Premium Amenities
Experience comfort in our guestrooms featuring free minibar items, LED TVs, and jetted bathtubs. Take in the stunning views from your private balcony or patio, and stay connected with complimentary Wi-Fi access.
Immerse yourself in luxury at Excellence El Carmen - Adults Only - All Inclusive. Book now to experience the ultimate retreat in Punta Cana.
Important Information
- A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- Children 17 years old and younger are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Proposal/romance packages available
- Area shuttle (surcharge)
- No single-use plastic straws
- Comprehensive recycling policy
- Guest education on local ecosystems and culture
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Steam room
- Elevator
- Fitness facilities
- Gift shops or newsstand
- Shopping on site
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Full-service spa
- Wedding services
- Pool umbrellas
- Tours/ticket assistance
- Area shuttle (surcharge)
- Conference center
- Turkish bath/Hammam
- Pilates classes on site
- Scuba diving on site
- Snorkeling on site
- Tennis lessons on site
- Volleyball on site
- Free self parking
- Free valet parking
- Rooftop terrace
- Airport transportation - pickup (surcharge)
- Beach umbrellas
- Free pool cabanas
- Beach sun loungers
- Pool sun loungers
- Free long-term parking
- Beach towels
- Beach volleyball on site
- Beach yoga on site
- Vegetable garden
- Proposal/romance packages available
- Composting
- Eco-friendly cleaning products provided
- LED light bulbs
- Recycling
- Eco-friendly cleaning products used
- Grey water recycling system
- Vegetarian breakfast available
- Humane animal treatment
- Guest education on local ecosystems and culture
- Locally-sourced food on site (80% or more)
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- No single-use plastic straws
- Reusable tableware only
- Water-efficient showers only
- Accessible shuttle
- No accessible shuttle
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA
1 King Bed
Furnished balcony/patio with pool views
Club Level - Club Lounge access
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Club level room
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW
1 King Bed
Furnished balcony/patio with sea views
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW
1 King Bed
Furnished balcony/patio with ocean views
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
Excellence Club Junior Swim-Up Suite + 20% OFF SPA
1 King Bed
950-sq-foot room, furnished balcony/patio with pool views
Club Level - Club Lounge access, full breakfast, light refreshments, internet access in the lounge, and separate check-in location; guests under 18 years old not allowed in lounge
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Club level room
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
FREE UPGRADE TO JUNIOR SWIM-UP SUITE
1 King Bed
Furnished balcony/patio with pool views
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL
1 King Bed
Furnished balcony/patio with pool views
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL
1 King Bed
Furnished balcony/patio with pool views
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
Junior Suite Ocean View
1 King Bed
800-sq-foot room, furnished balcony/patio with ocean views
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW
1 King Bed
Furnished balcony/patio with pool views
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
Excellence Club Junior Suite with Private Pool + 20% OFF SPA
1 King Bed
950-sq-foot room, furnished balcony/patio with pool views
Club Level - Club Lounge access, full breakfast, light refreshments, internet access in the lounge, and separate check-in location; guests under 18 years old not allowed in lounge
Relax - Private pool
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Private pool
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Club level room
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW
1 King Bed
Furnished balcony/patio with pool views
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA
1 King Bed
2500-sq-foot room, furnished balcony/patio with ocean views
Club Level - Club Lounge access, full breakfast, light refreshments, internet access in the lounge, and separate check-in location; guests under 18 years old not allowed in lounge
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Terrace
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Private plunge pool
- Rainfall showerhead
- Furnished balcony or patio
- Club level room
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA
1 King Bed
1000-sq-foot room, furnished balcony/patio with ocean views
Club Level - Club Lounge access, full breakfast, light refreshments, internet access in the lounge, and separate check-in location; guests under 18 years old not allowed in lounge
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Club level room
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE
1 King Bed
Furnished balcony/patio with pool views
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
Excellence Club Junior Suite Pool View + 20% OFF SPA
1 King Bed
Furnished balcony/patio with pool views
Club Level - Club Lounge access
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Club level room
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK
1 King Bed
Furnished balcony/patio with pool views
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
Junior Suite With Private Pool
1 King Bed
947-sq-foot room, furnished balcony/patio with pool views
Relax - Private pool
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Private pool
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
Terrace Suite with Plunge Pool
1 King Bed
797-sq-foot room, furnished balcony/patio with pool views
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Terrace
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Private plunge pool
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
FREE UPGRADE TO TERRACE SUITE WITH PLUNGE POOL
1 King Bed
Furnished balcony/patio with pool views
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
Excellence Club Suite With Private Pool & Deck + 20% OFF SPA
1 King Bed
Furnished balcony/patio with pool views
Club Level - Club Lounge access
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Club level room
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA
1 King Bed
1100-sq-foot room, furnished balcony/patio with pool views
Club Level - Club Lounge access, buffet breakfast, light refreshments, internet access in the lounge, and separate check-in location; guests under 18 years old not allowed in lounge
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Club level room
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
Junior Suite Pool View
2 Double Beds OR 1 King Bed
800-sq-foot room, furnished balcony/patio with pool views
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA
1 King Bed
1800-sq-foot room, furnished balcony/patio with ocean views
Club Level - Club Lounge access, full breakfast, light refreshments, internet access in the lounge, and separate check-in location; guests under 18 years old not allowed in lounge
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Terrace
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Private plunge pool
- Rainfall showerhead
- Furnished balcony or patio
- Club level room
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA
1 King Bed
1600-sq-foot room, furnished balcony/patio with ocean views
Club Level - Club Lounge access, full breakfast, light refreshments, internet access in the lounge, and separate check-in location; guests under 18 years old not allowed in lounge
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Terrace
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Club level room
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
Excellence Club Junior Suite Ocean View + 20% OFF SPA
1 King Bed
800-sq-foot room, furnished balcony/patio with ocean views
Club Level - Club Lounge access, full breakfast, light refreshments, internet access in the lounge, and separate check-in location; guests under 18 years old not allowed in lounge
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Club level room
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
-
Junior Swim-Up Suite
1 King Bed
950-sq-foot room, furnished balcony/patio with pool views
Internet - Free WiFi
Entertainment - 46-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, safe, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, compost bin, and recycling bin
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Furnished balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
Guest Reviews
- Vincent (10/5): - The pools were excellent. Beach is beautiful. The only downside was the vendors that approach guests on the beach. The staff was friendly but some were a little less interactive than what we have experienced at Excellence resorts in Mexico. Well worth the money and I would definitely go again.
- Francisco (10/5): - Everything was great ! Highly recommend for adults
- DEMARCUS (10/5): - Everything was amazing
- Zhenghao (10/5): - We got free upgrades thx a lot
- Gabriela (10/5): - Stacy and Rocio from the pool service was fenomenol, Randy and Natanael from the grill and agave restaurants were great as a customer service. Food was not great need more simple things as al salad bar, regular meat too. Besides the food hotel clelan and the service was great.
- Winston (10/5): - This hotel was quiet and peaceful. Very relaxing. The staff were pleasant and friendly. The food was okay. The drinks were good. I would recommend this hotel if you’re just looking to relax and just have a peaceful quiet vacation.
- Danielle (10/5): - I loved this property. All the staff were great and accommodating.
- Nayena Binte (10/5): - We’ve always wanted to stay at an Excellence property — and wow, are we lucky we chose Excellence El Carmen! We’ve visited several all-inclusive resorts and this was our third trip to Punta Cana for our anniversary, but this stay was absolutely spectacular. It helped that we visited during the off-peak season, yet the property and amenities were worth every single penny. This resort is the perfect place for couples. My husband and I went on what felt like lunch and dinner dates every day — just the two of us enjoying amazing food, great vibes, and each other’s company. Since there’s only one buffet and everything else is à la carte, the resort maintains a sophisticated and romantic atmosphere. At the same time, there are plenty of relaxed options by the pool and beach, which we loved. The service was top-notch from start to finish — friendly, attentive, and seamless. I’m usually someone who believes in trying new resorts each time we travel, but Excellence El Carmen changed my mind. This is one all-inclusive we’ll definitely be coming back to. The crowd, the food, the ambiance, the vibes, and the service — all of it made this trip unforgettable and absolutely worth it. ⭐ 10/10 — Highly recommend for couples looking for a romantic, luxurious, and relaxing getaway.
- Samuel (6/5): - The resort was very lovely, view from room was nice, far from the ocean, but we were able to see it. The beach was nice, they didnt really take care of it the way I have experienced at other resorts. Lots of seaweed came in and piled up on the shore, they just left it. Whereas most hotels I've been to rake it up daily and smooth out the sand. But it was still nice to just sit on beach and relax
- Ronald Hugh (8/5): - Clean room
- Blanche Regina (8/5): - The Spa was amazing! Lovely resort.
- Sarah (10/5): - It was an amazing stay! Staff was amazing, food was delicious, room was incredible with breath taking views. We will be back!
- John (10/5): - The ocean views were outstanding. The staff was accommodating. The facilities were immaculate.
- Virginia Anne (10/5): - We stayed here for 6 nights and everything was fabulous! The food exceeded my expectations—they clearly take pride in it, and it shows. The staff was equally amazing: attentive, kind, and always helpful. Our room was very nice, and upgrading to a swim-up pool was absolutely worth it—we highly recommend it! The beach itself is beautiful, but we noticed it’s rarely used. Unfortunately, the vendors selling items are extremely persistent, to the point where it became uncomfortable. Saying “no thank you” was never enough, and at times we had to leave the beach and go to the pool just to relax. That was really the only downside to an otherwise wonderful stay. During our trip, we also toured their sister resort, Finest, and were very impressed. We’re already looking forward to coming back with our kids to experience it together as a family. Overall, we had a fantastic experience and would definitely recommend this resort!
- stacie (10/5): - The ocean views and staff were amazing. We had the best experience in the spa too. The couples massage was so relaxing.
- Jacqueline (10/5): - Amazing staff, great food choices, bottomless drinks, gorgeous beach
- Kurt (10/5): - Will definitely stay here again! Staff and food is amazing!
- Dayse (10/5): - It so nice and c
- Brigitte (10/5): - excellent staff and service, right next to the beach. Highly recommend!
- Oscar Fernando (10/5): - The personal was amazing. But the beach area for natural conditions we can’t enjoy the sea. But the rest amazing!
- Patricia L (10/5): - Beautiful view of the ocean, great, attentive staff
- JUAN CARLOS LOPEZ (10/5): - Love the staff. Getting a massage at the beach was awesome. I ended up getting 3 massages from Sonia. She has great hands and she has excellent conversation skills
- Jalena (10/5): - everything was perfect!
- Dennis Christopher (8/5): - This is our 2nd time so we obviously like it. Overall, we enjoyed our stay and staff took good care of us. Food was always good. My only feedback that I would really appreciate if action can be taken is the muggy or moldy smell of the room. They did provide us a dehumidifier all throughout our stay but it does not totally eliminate it. It can be a health hazard also for folks with respiratory issues. I suggest that they thoroughly check all rooms specifically the air conditioner vents. I suspect the issue is primarily coming from it. But, like I said, their service, amenities, food and drinks are outstanding. I just wish they get rid of the muggy or moldy smell of the rooms permanently.
- Sydney (8/5): - This was my second time staying at this resort, last time was in 2021. I must say that they have greatly improved since then!!! I felt like my experience was enjoyable, but the weather did take away two whole days from the sun! Staff are very friendly, and are not actively desperate for tips, which makes the experience more enjoyable. drinks were relatively strong, and I was glad that my room came with three bottles of liquor, and a complementary bottle of Merlot red wine. We stayed in the pool Terrace suite, and the hot tub A part of the room was a nice touch. A little disappointing that the hot tub was dirty from prior use, but thankfully, I brought Lysol wipes to clean prior to me going into it. Linens were clean and fresh, although when going to utilize the remote for the TV, there were no batteries. The breakfast morning buffet at the kitchen table restaurant was always very fresh and enjoyable. Upon my last day, I had a waiter named Pablo and I expressed the milk he poured in my coffee. Had something floating in it… He then expressed that it was the milk, and poured more milk into the coffee, turning it the color, beige… I felt like we may have had a language barrier, and I elected to not drink my morning coffee that day. The check-in and checkout process was seamless, the lobster house was delicious for lunch, and the evening entertainment always kept me on my toes! would highly recommend this resort if you have the funds to afford the high pricing for a luxury all inc
- Jane D. (10/5): - We had a nice beautiful room! We love the layout of the buildings. We have been here a couple of times and we plan to keep returning!
- Matthew (10/5): - very nice property one of the nices i have seen there
- Diana (10/5): - Our stay was amazing the resort is very elegant and well maintained . The staff are amazing , Miskeyla in entertainment was very attentive, Marlene one of the chefs was amazing in preparing for us a special request , Janet one of the servers was so nice and Jorge one of our waiters was so gracious . This was an excellent choice for our anniversary celebration . Hope to come back .
- Colton James (10/5): - Amazing resort. Directly on the ocean. Food was great and a lot of activities!
- Katja (10/5): - Gorgeous property! The staff goes above and beyond! Wonderful stay! I can highly recommend staying here. It was the best vacation I have ever had!
- Lorie Ann De Leon (10/5): - Excellent service!
- Clint (10/5): - This property is very clean, organized well and the staff is incredible. We felt very welcomed and the staff went out of their way to ensure we were enjoying our stay.
- Yuliang (10/5): - Quiet.
- Richard (10/5): - Beautiful resort with amazing amenities. Amazing vacation
- Erhunosere (10/5): - Beautiful aesthetics!! Calm and eye stunning landscape. The staff are all welcoming and friendly people ! 10/10
- Itamar (8/5): - want to first focus on the positive things and give credit where it’s due . The property is beautiful and clean . The food was consistently a 10/10 especially the Lobster bar . We were celebrating my boyfriend’s birthday and they made our time in the Magna restaurant unforgettable . Marleny and her crew decorated the section and also made an amazing cake for us. All of the staff were always smiling and greeted us. Hector our bellman was very helpful also. I had an issue the first day of my trip in which my AC was not working and although they switched my room the following day , the ladies in the excellence club check in were not empathetic at all. They did not care and in fact hung up the phone on me multiple times . Even in person they showed no interest in helping. Berenice was the only person there that showed interest. And I appreciate her . I was given a free spa day and Angela at the spa was a 10/10.
- Virna (6/5): - I love how friendly and educated is the staff. What I didn’t like is all restaurant are a la carte and has dress code so if you are like me that travel as simple as possible you will not have access to those restaurant. I was expecting buffets
- MAX (6/5): - The people working here are extremely loud and unprofessional. They congregate and just talk, laugh, and scream instead of doing their job. Management does nothing to stop it. Also. If you don’t tip their every move, they will ignore you. Finally, you don’t get any special treatment if you're in the club vs regular areas. However, if you're in the club, they will do everything possible to milk you for more tips. Vendors on the beach will also bombard you every few minutes and it's even worst in the club area. Room service is less than average and they would leave things out on purpose so you can tip them when they bring it later. Other Excellence properties in Mexico are much better. I would not go back to DR.
- Coti Robyn Nicole (10/5): - Property was gorgeous, rooms were clean, staff was friendly, lots of bar and restaurant options, minibar refilled daily with beer and mixers, full sized bottles of liquor in room.
- Virginia (10/5): - Place is clean, food is very good, service good job. Paradise for honeymoon.
- Farah (10/5): - Can’t complain about a thing this resort was wonderful.
- Gary (2/5): - Lock your belongings up. I had something stolen.
- Daniel (10/5): - We had an awesome time
- Ashton (10/5): - I had a great time at Excellence El Carmen! The rooms are large, have plenty of amenities and plugs to charge all your devices. We ate at the delicious restaurants but had room service just as much. Service was quick and patient. I’ll definitely be visiting other Excellence locations after this trip.
- paul (10/5): - Amazing place.
- Sammer (10/5): - Excellent.
- Edith Carmen Chira (10/5): - Wonderful resort, very beautiful grounds, amazing service! ❤️❤️❤️❤️❤️
- Viktor (10/5): Fantastic relaxing scenic place - Amazing views, relax, hospitality, food options. First time and super impressed, we enjoyed it fully.
- Eva (10/5): - Very well maintained property, with a beautiful beach. There was some sargassum on a couple of days, but they were working really hard to remove it. Staff is what makes this property excellent. They were kind, helpful, personable, and genuinely trying their best to make us feel spoiled. From housekeepers to waiters and bartenders and members of the entertainment team, they all did their best to ensure we had a great vacation! A few names worth mentioning are: Hanser (breakfast, set up chez isabelle for us), Estevinsion (who whooo), Robinson, Irenise (housekeeping) and Yari, Carlos, and Miss Kayla from the entertainment team. You are the reason why we will return!
- Carrie (10/5): - We loved our room, the property grounds, the staff was wonderful and the food was delicious!
- Beth (8/5): - The property is a superb value for an all inclusive stay with all of the perks and amenities. I booked a room with two double bed and upon check in was given a king. The staff quickly got a room with two doubles ready with our check in items and had us upgraded to a different building. There are a lot of daily activities which you can participate in or avoid if you want more quiet and seclusion. Everything was clean and the staff were all amazing. The restaurants were good but not 5star. The Grill was our favorite even though it was only open every other night. The beach area was nice with more than enough umbrellas and beds for everyone so no need to rush out in the am and save a spot like some resorts. The beach had an exorbitant amount of seaweed washing ashore our entire stay (not sure if this was just a seasonal event?) which the staff endlessly tried to tackle but it prevented us from wanting to bathe in the sea. Our vacation was wonderful and would recommend Excellence el Carmen!
- Josue (10/5): - Everything was excellent! Just wished there were more things to do at the hotel during the afternoon
- Weam (10/5): - Great all around! Was my first time in the DR and would need be back to Excellence El Carmen! Strongly recommend!
- Ratesha M. (10/5): - Luxury experience, i highly recommend booking
- Donna I (10/5): - Beautiful extremely clean resort. Most of the staff very friendly. The massage at the spa was fantastic. The pool area was very clean. The beach was nice and well maintained. The food was very good and the drinks were great. Our room was beautiful and the maid service was fantastic. Always clean towels. It was exactly what we were looking for a peaceful restful vacation.
- David (8/5): - So, a ton of 5 star reviews here. I just can’t do it. Room flooded twice with hot tub shutoff broken. Beach extreme seaweed, and not great smell. Food and service were 5+ stars
- Stephanie (10/5): - Valencio was so amazing! The whole resort and staff was EXCELLENCE
- Lee (10/5): - Absolutely amazing stay at Excellence El Carmen! From the stunning grounds to the world-class service, everything exceeded our expectations. It's the staff, in particular, who truly make this resort a five-star experience, and we wanted to give a special shout-out to some of the incredible entertainers. Yari was an absolute highlight! We started our mornings feeling refreshed and centered thanks to her wonderful yoga classes. Her positive energy is infectious, and we also loved her creative bracelet-making sessions. It was the perfect way to relax and take home a special memento of our trip. For all the sports enthusiasts out there, Twenty One is your guy! He brought so much enthusiasm to every game and activity. His energy and encouragement were a blast and made the various sports tournaments so much fun. Our evenings were always exciting thanks to Mini Cooper. He kept the energy high with fantastic dancing and brought the competitive spirit to our poker nights. His entertaining personality made every night a memorable one. And a huge thank you to Carlos for making volleyball so much fun! He organized incredible games and his passion for the sport was contagious. He is a true master of creating a fun and engaging atmosphere on the court. The entire team made our vacation unforgettable. The resort itself is beautiful, with delicious food and drinks, but it's the personalized and friendly service from staff like Yari, Twenty One, Mini Cooper, and Carlos that sets Excellence El
- Kathleen (6/5): - The staff is absolutely amazing! If you want a great server, Jenny Victor and Carlos are your go to servers. Entertainment, Kayla, Mini Cooper and Carlos are the best. Tons of things ti do at the resort. Our jacuzzi in room and at bldg 6 was broken. The food this time wasnt very good. After eating at Spice i got sick for 2 days. They cancelled the Dominican dinner due to low capacity but the shows were great
- Destiny (6/5): - The front desk staff lady was very rude to me , also the hibachi was closed which is why I booked there . Other than that it was ok
- Dave (10/5): - Was a great time clean awesome room and the drinking was fun would deff recommended going and getting the junior swim up suite
- Laiyen (6/5): - Property needs lots of repairs and renovations. Staff was great.
- Therese (10/5): - Beautiful and well maintain
- Rozana (8/5): - Todo fue perfecto pero el área de las comidas no era buenas restaurant cerrados y no había mucha variedad de comida
- Paul (10/5): - Great experience!
- Anthony (10/5): - Great service and food. Staff was excellent
- Salvador (10/5): - The pools and the friendliness of the staff
- Leah (10/5): - We had an amazing time at Excellence El Carmen. The facilities were beautiful and the staff was so welcoming and helpful. I would love to go back!
- Joshua (8/5): - The resort itself is very clean and the staff were very accommodating and friendly. Outside of the resort and or excursions the area is extremely dirty. There is yeah absolutely everywhere. Closer to the airport got cleaner. The beach is not too appealing as well. Lots of seaweed and drift wood. Don't know if it's a season thing or not. Also the beach is very grey color.
- Geneka (8/5): - Beautiful Property. The hotel's entire staff were amazing. The swim-up room option allowed for us to have a more personalized experience. The beach was a bit rugged due to environmental degradation. But the huts and cabanas alongside the shore made up for it! Planning my next stay!
- Zariah (10/5): - As this was my 1st time at an all inclusive I don’t have much to compare it to but I thought this place was great. The all staff was friendly and everyone treated me like they knew me. The grounds was beautiful and clean. Food was good at most of the restaurants I tried.
- Marco (10/5): - Was very quiet and staff were great. Food above expectations. Beach was a drawback but only because of the seafood which they can’t control.
- Lisa (10/5): - The only thing don’t think you’re going to see beautiful water it’s not. Full of seaweed and ugly brown water.
- Emily Rodrigues (10/5): - Amazing property, great staff, wonderful pools.
- Deleon (10/5): - The team here truly live up to their name. Excellence was exactly what there provided for me and my companion.
- Susan (10/5): - Everything was great
- Maria (10/5): - .
- TANEISHA (10/5): - The food quality was amazing
- John (10/5): - It was beautiful.
- Cedric (10/5): - Everything it was nice
- DENNIS (10/5): - Property grounds were well kept and clean. Excellent room quality and great service. Staff was exceptional, always cheerful and helpful.
- Femi (10/5): - The resort was very clean and the staff was very nice. The food tastes great. A good quiet resort.
- Leeanne (10/5): - We loved this property. It was beautiful the service was outstanding and the food was phenomenal!
- Michael Lawrence (10/5): - We want the the spa it was great. Also all of the staff was so nice and friendly it makes for a great vacation.
- Masiolah (2/5): - Bad service at the front Desk and concierge services
- Mari-Angeli (10/5): - This will now be my go to vacation spot. Literally AMAZING service, food, entertainment. Super safe. Everyone is so friendly 10/10
- Scott (8/5): - Spa pricing was way too expensive even with VIP discount. TV had problems with the remote and no streaming service available Loved the customer service and politeness towards guests. Room service was prompt. But the menu was limited.
- Kaylah (8/5): - The hotel was beautiful, I wish there were more options on
- Francisca (10/5): - Best resort so far! Clean, Spa is so relaxing, Great food with lot of options…10/10 definitely recommend
- Amber (10/5): - Everything was perfect
- TanQuisha (10/5): - Everything was so nice and everyone were so friendly. It was calm and relaxing. I had an issue in my room and it was resolved quickly. I will definitely visit again.
- Nelson (8/5): - I liked it. The service from the staff. I didn't like that it's an all-inclusive resort with a la carte restaurants serving the same menu every day for lunch and dinner.
- Ricardo (4/5): - The only think I didn’t like was I got food poisoning from eating old food. You guys should take care more about that. Thank you.
- Brandon Marc Elie (10/5): - Excellent time at excellence
- Tiffany (10/5): - The only problem that I had with my room is one piece of tile was lose. Unfortunately it is the point of entry/exit for the jacuzzi. Luckily i held on the wall to break my fall but I can for see a bad accident especially if intoxicated. Ieft my comment at the front desk. Hopefully it's fixed before the next guests arrival. Other than that I have no complaints. The resort is beautiful, the food delicious and the staff was freindly. Make sure to make you reservation for Spice (hibachi restaurant) at least a week before you arrive.
- Lorena Galicia (10/5): - The beach is not the best… so if you like to see light blue water this resort is not for you. The service is amazing the room is clean food was 7/10 and spa was a 10/10.
- Nylivette (10/5): - El hotel fue espectacular la unica critica es el aire del Club que no servia y la piscina no estaba muy limpia todo lo demas fue excelente
- Nautica (10/5): - Came for my birthday and had a great Time
- Alfredo (10/5): - Staff was excellent. Service was great.
- heba (2/5): - Staff did not care to make the customers happy, limited clean classes for room daily, room phone broken, overall restaurants moderate and edible. Only amazing restaurant is sushi. Seaweed season on beach and rocky water. Activities were very boring and resort night life was boring and quiet during weekdays. Spa extremely overpriced even with discount. Did not enjoy my time there. Also they try to trick you between ocean front and ocean view rooms. Only executive rooms are on beach.
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