Hotel Nena
Location: San Francisco 32, Centro, San Miguel de Allende, GTO, 37700, San Miguel de Allende, MX
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Experience the charm and comfort of Hotel Nena, where sophistication meets convenience in the heart of San Miguel de Allende.
Recreational Delights
Dive into relaxation with our stunning outdoor pool or unwind on our scenic terrace, ideal for soaking in enchanting views of the vibrant surroundings.
Gourmet Dining
Savor every moment at our inviting restaurant, or enjoy the luxury of room service during limited hours. Don’t miss our complimentary full breakfast served daily from 9:00 AM to 11:30 AM, ensuring you start your day right.
Exceptional Amenities
Stay connected with complimentary wireless internet, and feel at home in our well-appointed guestrooms featuring espresso makers and flat-screen TVs. Additional perks include a 24-hour front desk and free valet parking, making every moment a breeze.
Book your stay at Hotel Nena today for an unforgettable experience!
Important Information
- Pool access available from 10:00 AM to 8:00 PM.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 10:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Free breakfast
- Proposal/romance packages available
- Fireplace in lobby
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Fireplace in lobby
- Hiking/biking trails nearby
- Free breakfast
- Pool umbrellas
- Tours/ticket assistance
- RV, bus, truck parking
- Parking (limited spaces)
- Free self parking
- Free valet parking
- Airport transportation - pickup (surcharge)
- Free pool cabanas
- Free RV, bus, truck parking
- Free full breakfast
- Private winery tours
- Public winery tours
- Proposal/romance packages available
- Secured parking
- Horse riding nearby
- Well-lit path to entrance
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Junior Suite, 1 King Bed
1 King Bed
258 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 46-inch flat-screen TV with cable channels
Food & Drink - Espresso maker and room service (limited hours)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, phone, and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Espresso maker
- Premium bedding
- Turndown service
- In-room massage available
- Free WiFi
- Bedsheets provided
- Wheelchair-width doorways
-
Premier Room, 2 Bedrooms
2 King Beds
1711-sq-foot soundproofed room, located on the top floor, deck/patio with city views
Layout - Dining area and sitting area
Relax - Private pool and fireplace; in-room massage available
Internet - Free WiFi
Entertainment - 46-inch flat-screen TV with cable channels
Food & Drink - Microwave, espresso maker, room service (limited hours), and dining table
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - 2 bathrooms, shower, bathrobes, and slippers
Practical - Laptop workspace, safe, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Microwave
- Private bathroom
- Slippers
- Fireplace
- Interconnected room(s) available
- Private pool
- Wardrobe or closet
- Stovetop
- Dining table
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Premium bedding
- Separate sitting area
- Turndown service
- In-room massage available
- Separate dining area
- Free WiFi
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- Bedsheets provided
- Laptop-friendly workspace
- Deck or patio
- Location - top floor
-
Junior Room, 2 Double Beds
2 Double Beds
258 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 46-inch flat-screen TV with cable channels
Food & Drink - Espresso maker and room service (limited hours)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, phone, and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Espresso maker
- Premium bedding
- Turndown service
- In-room massage available
- Free WiFi
- Bedsheets provided
- Wheelchair-width doorways
-
Standard Suite, 1 King Bed
1 King Bed
258 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 46-inch flat-screen TV with cable channels
Food & Drink - Espresso maker and room service (limited hours)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, phone, and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Espresso maker
- Premium bedding
- Turndown service
- In-room massage available
- Free WiFi
- Bedsheets provided
- Wheelchair-width doorways
-
Grand Room
1 King Bed
377 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 46-inch flat-screen TV with cable channels
Food & Drink - Espresso maker and room service (limited hours)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, phone, and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Premium bedding
- Turndown service
- In-room massage available
- Free WiFi
- Bedsheets provided
Guest Reviews
- Rocio (10/5): - The restaurant was not good; the coffee was cold and too strong. The staff was very friendly. I did not use the pool, but the water was at a very nice temperature. hotel was clean and excelent location.
- Marisol (10/5): - I did not use the pool but it was available. The food and bar was excellent
- Carlos (10/5): - This is my fourth visit to San Miguel and I always make an effort to stay here convenient safe clean staff is very accommodating, helpful, and service oriented. This feels like home away from home for me.
- Thomas (8/5): - property was nice .Staff was great. Only issue was early morning noise.
- Lisa (10/5): - Great location and welcoming staff. My room was VERY spacious, clean and French doors to the pool. The whole property was very quaint and Eve and the restaurant staff were all very helpful.
- dana (10/5): - Great location and very upscale
- Cristian (10/5): - It was conveniently located about a 2 minute walk to the plaza & tons of rooftop bars. Property is was very well maintained and decor was superb.
- JEAN (8/5): - Great location and comfortable. It was in a modernized historical hacienda that kept many of the old architectural features. The staff is the gem here. They were all friendly and helpful.
- Claudio Antonio (10/5): - I would definitely recommend Hotel Nena, the staff is amazing!!! They make sure everything is well taken care of and you’re within walking distance to lots of must see and do places.
- Santiago (10/5): - Great and cozy
- Carlos (10/5): - Very safe, quiet and close to everything. Highly recommended.
- Eva D (10/5): - It was literally a perfect experience. The hotel staff was very warm and carrying in attentive. The room was awesome. It was close to everything. I would stay there again without a doubt
- Russell (10/5): - Perfectly situated in the heart of San Miguel de Allende, this hotel offered an ideal base for exploring the city's colorful streets and historic sites. The staff consistently demonstrated warm hospitality, with attentive service that made us feel genuinely welcome throughout our stay. Our room was impeccably clean and conveniently located beside the pool area. While there was some ambient noise in the evenings, it consistently quieted down by 10pm, and our portable sound machine effectively masked any remaining sounds, ensuring peaceful nights. The property features an excellent on-site restaurant, La Doña de San Miguel, which served delicious breakfast and lunch options on the ground floor. The restaurant's rooftop space was a particular highlight, offering breathtaking panoramic views that created the perfect setting for watching the sunset over the city's distinctive skyline. We would definitely choose this hotel again for its prime location, friendly service, and overall excellent value.
- Michelle (10/5): - The hotel is beautiful. The service staff is excellent. Our room was not what we expected but the upgrade was easy and just beyond fantastic. The restaurant on site was delicious. It was a perfect visit.
- Stephen (8/5): - Gret location Capable staff
- Edna (10/5): - VIP benefits included champagne upon arrival, speciality chocolates, free breakfast, front staff arranged for tours, transportation from Mexico City and also to Querataro Airport. This hotel is 5 stars in our opinion.
- Sara (10/5): - My go to hotel
- Milko (10/5): - The staff and location. Prime!! Will definitely come back to Hotel Nena.
- Jillian (8/5): - Nice remodeled older property Pretty exposed stone and lovely people working there. The rooms have no windows and are dark and in need of some repairs mostly in the bathrooms like the cabinets
- Dominique (10/5): - Quiet property centrally located in a magical city... Everything about SMA and Hotel Nena within it was/has been nothing short of wonderful. 10 out of 10---would absolutely recommend.
- Verified traveler (10/5): - Cute little hotel right in the heart of town. Rooms are very comfortable and the service and restaurant were great.
- Naida (10/5): - Hotel Nena was the perfect spot to stay during our recent trip to San Miguel de Allende. The hotel is beautiful, historical; and the staff most attentive. The location couldn’t be better. We’re looking forward to returning soon.
- joseph (6/5): - avg. is best description. staff indifferent, amenities non-existent.
- Emmanuel (10/5): - Exelent
- Sandy (10/5): - Location was excellent and so was all their help
- Linda (10/5): - This is the BEST hotel option-walkable to city center and excellent staff. The breakfast was sooooo good and people were so friendly. My partner had the BEST sleep ever in this hotel.
- Robert Christopher (10/5): - Great Location. Excellent restaurant. Rooftop is great! Very very clean.
- John (10/5): - Lovely hotel with friendly, accommodating staff. Restaurant La Dona was excellent.
- Lewis Bryan (10/5): - Loved the location, staff and breakfast! The staff was super friendly and attentive
- Linda rocio (10/5): - I liked the hotel very much. It’s small, beautiful, very well decorated, easy access to the mayority of all the shopping area, Restaurants and points of interest. pretty much you can walk everywhere. I didn’t eat in the hotel except for one breakfast that was included in the price, but that was the only thing i did not like. The staff was excellent and very helpful. The rooms were very comfy and clean. I loved the bed and the pillows. I will stay there any time again.
- Allan Keng Seng (10/5): - The property was in an excellent location within walking distance to all the attractions with plenty of dining options. It is a small property with a restaurant as well as a rooftop bar. As a result, you may hear music in the evening but it tends to stop around 10pm so sleep was not an issue. The breakfast provided was delicious. The rest of the staff was very friendly and accommodating, in particular, Tadeo at the front desk who went above and beyond to help us with all of our needs during the stay. I highly recommend this property for your next stay in this beautiful town of San Miguel de Allende.
- Jacqueline (10/5): - Great unique hotel😄 Breakfast was delicious! Everything 5 to 6 minute walk.Staff very friendly.
- charles (8/5): - Only downside is that the hotel is one entity and the food and beverage operated by a outside company / that part of the operation could use some "tweaking"
- amy j. (10/5): - Nice staff and great food! Grateful
- Ernesto (10/5): - Es como llegar a la casa de tu tía rica excelente servicio
- mark (10/5): - good hotel great staff
- Gustavo (10/5): - Great service, staff really friendly
- Sergio (10/5): - Excellent
- Ruben (10/5): - Everything was great the property is conveniently located, excelente value, comfortable and the bar and restaurant onsite are great!!
- Bonnies (10/5): - great!
- Stephanie (10/5): - Friendly staff and great service !
- Leticia Lira (10/5): - Great property front desk staff a little not so friendly but property was great.
- Kim (8/5): - This was a beautiful property in a fantastic area of San Miguel. The front desk staff were wonderful and helpful. When our first room ended up being too close to a busy/loud area of the hotel, they graciously moved us to a better room. The only disappointment was some negative behavior of an employee who made it a point to be borderline rude during the breakfast service a couple of days and charging for an extra breakfast roll, water or coffee refill, after we were informed by her that a number of our items were unavailable for two days of our pre-paid breakfast. (It was unpleasant enough service that we opted out of our third day of our pre-paid breakfast to eat outside of the hotel.) The management kindly removed those charges however and were always accommodating so I would definitely stay here again on a future visit to San Miguel!
- Ricardo (10/5): - Good service. Great option for dinner and breakfast at La Doña.
- Doreen (10/5): - This is a historic building that was once a mansion now converted into a hotel. It has a lovely open courtyard, which serves the dining room. The staff is outstanding. My only suggestion would be to lower the volume of the music in the evening for anyone who wants to sleep before 10 AM the music is too loud and all the rooms open onto the courtyard.
- Aditi (10/5): - Clean hotel in a great location. Staff was courteous and professional
- Patricia (10/5): Excelente hotel - Nos recibieron con una copa de vino. Excelente hotel, camas deliciosas, la alberca también muy agusto, el personal muy muy amable y atento. Ubicación excelente, el desayuno tmb muy rico
- Thomas (10/5): - Everything was great . Will recommend this to everyone
- Sandra (10/5): - Everything was excellent 👌
- Michael (10/5): - Fantatsic and comfortable room, great people, excellent service including turndown, great vibe, breakfast was very good.
- Gerardo (10/5): - Excellent service
- Coraima (10/5): - Hotel was nice, it was more like an hacienda with suites that lead out to a restaurant. Adults only, was super nice. Pool was small but it was nice. The breakfast was hands down amazing!
- Carlos (10/5): - Clean, quiet hotel within walkable distance of the central square.
- Elizabeth (10/5): - This is an amazing hotel. Very well located and super confortable. The staff is amazing and they made my trip exceptional
- Kenneth John (10/5): - We had a wonderful stay. Great facility, food was excellent and the staff very attentive and helpful. It is centrally located and so easy to walk to events, museums, galleries and shops. Concierge lined up an auto tour of the city for us. There 2 weeks and no time for boredom. Hotel had a small pool and we had a whirlpool on our balcony. Would recommend to anyone who wants to experience San Miguel de Allende
- kenneth (10/5): - Staff was very friendly, room was beautiful and the restaurant on property was amazing. Would recommend hotel. Cleanliness and bed were amazing.
- Imelda (10/5): - This is the second time we stay at Hotel Nena, we love it. Super friendly staff, very clean rooms, delicious breakfast included, great rooftop bar, the hotel location at the historic center very close to the Parroquia San Francisco and San Miguel Arcangel. We will definitely return to Hotel Nena at our next visit to San Miguel de Allende.
- Neil (10/5): - Amazing staff and the hotel is an oasis offering relaxation and beauty. Rooftop is lovely and try breakfast was delicious!
- Clarissa Ramirez (8/5): - Hotel is conveniently located near Centro. My room was supposed to be a suite but, was on the smaller side. The AC didn’t as cool as my friend’s room. There are no fridge or microwaves in the room. We had to ask for ice everyday. I was on the 2nd floor. The door to my room did not stay securely locked. It could be pulled open even though it was locked. I let the front desk know and she just let me know they are monitoring my room from the cameras and that I was safe. We had to turn our room key in every time we left. They said it was to keep up with who was gone. It was ok. I would not stay here again.
- Rosa (10/5): - Breakfast was served at 9am., I wake a lot earlier than that so had to go out to find breakfast. Other than that, everything was great.
- Leslie (10/5): - This lovely historic hotel is quiet, convenient to town and the staff is friendly and helpful. We had a wonderful stay and hope to go back some day. Highly recommend.
- Antonio Plata (10/5): - Staff and personal were so welcoming polite helpful there to serve you. Hotel was at a great location walking distance to attractions and very clean.
- Eduardo (10/5): - Very good service and location.
- Theresa (10/5): - Nice central location to everything. Very clean. Food was great. Most staff were wonderful. Unfortunately just one staff member not happy with his tip throws it back at my brother. So rude.
- Daniel (10/5): - We enjoyed our stay at Hotel Nena. The location is perfect for walking to the main square but also to other parts of the city. Many dining options within walking distance. The breakfast, which was included, was delicious with many good choices and was a nice way to start our day. The staff was all friendly but the best thing about the hotel was the very helpful concierge, Joshua. He provided assistance on restaurants and things to do and was always there to help with a smile.
- Stephen (10/5): - It's all good. Great location, BREAKFAST INCLUDED! VERY stylish King room and they welc olmed our dog.
- Miriam (10/5): - Primera vez en San Miguel y no pudimos haber echo mejor elección en hospedaje! Hotel Nena nos encantó todo! Ubicación privilegiada! A cinco minutos ya estás frente a su hermosa iglesia y plaza principal, la comida del restaurante deliciosa! Por lo regular en hoteles donde se incluye desayuno son muy limitadas las opciones, aquí todo los platillos con muy buenas porciones y delicioso, las habitaciones con el toque moderno dentro de la antigüedad de la propiedad, super bien equipada la habitación con tu cafetera y todo lo indispensable para ducharse, el personal SUPER atentos! Eva y Tadeo los chicos de recepción siempre atentos y amables a todos los detalles y preguntas de los huéspedes, Lety nos atendió en el area del restaurante y siempre con su buena actitud. Nos gustó mucho que tuviera estacionamiento ya que en San Miguel es misión imposible… el estacionamiento no está en el hotel, pero 15 minutos antes de que llegáramos llamábamos al hotel y ya había alguien que nos recibía el auto para llevarlo a estacionar a donde ellos tienen acceso. Estoy pensando en algo mal que no nos haya gustado de hotel Nena… pero de verdad solo nos queda decirles GRACIAS! Y nos volveríamos a hospedar o recomendar sin problema!
- Patricia (10/5): - Close to everything.
- Bryan (10/5): - The staff went out of their way every time we had a request. The hotel had everything we needed and more. Excellent dinning options and the location can’t be beat.
- Carlos (10/5): - One the best boutique hotels? In San Miguel This is my second time staying here never disappointed The best value for your money
- Carlos Bazan (10/5): - Service was top notch hotel was within walking distance to all areas of interest!
- Dianne (10/5): - Great location. Beautiful hotel. Staff were the best.
- Judith (10/5): - The service from the Manager was awesome. Food for breakfast and the onsite restaurant were great. Would stay there again and recommend it to friends and family.
- Araceli (10/5): - Beautiful hotel! Excellent service.
- Scott (10/5): Great service! - The hotel was very accommodating! They kept valet parking open for us as we arrived late. Valet noticed one tire had a nail in it and even had it fixed for us so we had our vehicle ready to go after checkout. Thank you!
- Jodi (10/5): - Hotel Nana was a great place to stay while in SMA. Location was centrally accessible, the room was very comfortable and had what I needed, and the staff were so attentive (the only downside is not all staff spoke English, so I used Google Translate; a truly minor issue). Even in the days long before I arrived the concierge was incredibly helpful, sharing information on restaurants, things to do in the area, etc. They also helped me figured out if the gym I wanted to go to had the equipment I needed. Shout out goes to the concierge Joshua Tadeo Badillo who was so helpful once I arrived in SMA. He assisted me when I had (what I thought was) an issue with the shower not having hot water. I now know that F is for cold and C is for hot water! Also, on my check-out day I was running behind and he graciously provided me with plenty of extra time to check out. I will definitely stay here again when I come back to SMA.
- Michel (10/5): Great location, nice rooms - Hotel is centraly located, near the main square. The reception was very friendly. The room beautiful. The only inconvenience was the restaurant, although not directly operated by the hotel, it is inside the building. Breakfast was included but the quality of the food and service were deficient. They have a beautiful rooftop, that they should use to serve breakfast, it is onlyopen for dinner.
- Sven and Judy (10/5): - Excellent hotel, beautiful suite. Very friendly and attentive service. Highly recommend. Will definitely return.
- Rosana (8/5): - Convenient location near centro, restaurants, shopping and plces of interest. I will stay in this place again!
- Steven (10/5): - We certainly enjoyed our stay at Nena. Being with just 3-5 minutes walk right into the center of SMA, and still located in the middle of the old town, it was a perfect location. The hotel is converted from a large mansion from long ago. Character, with amenities... pool, top rated restaurant (La Dona) and cobblestone streets and sidewalks right outside the door. The staff was friendly and accomodating. Highly recommended!!!
- Todd (8/5): - Very nice location and staff are friendly and helpful. Rooms are right next to restaurant and high traffic areas, so noise is an issue. Food at restaurant is excellent.
- Bob (10/5): - Great location and charm. My only complaint was that you can’t see out of the windows(which are doors). At first it felt claustrophobic, but the quietness of the room in San Miguel-which can be noisy- won me over.
- Marc (10/5): - Friendly and helpful staff. We will definitely stay at Hotel Nena again on our next visit.
- Joanne (10/5): - Excellent location. Friendly and attentive service. Clean and well cared for. The included breakfast is excellent.
- Todd (10/5): - Relaxing stay. Very quite and convenient.
- Chelsea (10/5): - I cannot express enough how happy we were with our stay! The staff was unbelievably caring, polite and helpful. We were pleasantly surprised by a room upgrade and a bottle of wine to celebrate our engagement. The food for breakfast was top notch and was a big portion that kept us full. La Dona was excellent for a high-end dinner as well! You’re so close to everything! Would highly recommend Hotel Nena to anyone!
- Jose (10/5): - I liked that everything was nearby. The staff was amazing, helpful, and friendly. The only things i didnt like was the water temperature in the shower kept changing, it was kind of annoying. And for a Adults Only hotel i saw a lot of kids.
- Natalia (10/5): Great hotel! - Awesome hotel with a great location. Service was great. Valet parking & breakfast included was definitely a plus. The staff was very communicative and attentive. We will be back!
- Nichole (8/5): - We enjoyed our stay at hotel nena. the location is perfect, near the park and center. it is very clean, our room was cleaned and had turn down service. It is very well maintained, our bed was very comfortable and they have a full size mirror in your room!!! this was great as we were attending a wedding and we wanted to see our full look. Also the bathroom was a great size!! they also had l'occitane products which was a nice little bath luxury. the staff was great, friendly and helpful. the restaurant on the main floor has yummy food, but the rooftoop bar is ahhmazing! great views, great drinks and good food too!! the only reason we didnt give 5 stars is for safety. as it is in the main area, you can easily walk into the property. Although we didnt get anything stolen, one of the nights, we had a drunk guy, who also was staying at the hotel, banging at door asking to be let in. My boyfriend told him several times this isnt his room, but he kept banging and insisting to be let in... it took a few minutes before hotel staff came to get him and re-direct him to his own room. had it been a random person from the street, that would have been scarier.. i do wish they had more security on premises that are doing rounds to make sure there isnt any crazy commotions happening. overall we loved our stay and will come back and definitely recommend.
- Diego (10/5): - We had a wonderful stay at Hotel Boutique Nena, the staff were super helpful, and friendly and overall had excellent service. The food at La Doña restaurant was delicious and the waiter staff was as helpful, and friendly as the hotel staff. The bed was super comfortable, they will give you boutique chocolates (which are wonderful) on your bed when you arrive. Every evening, staff would go to your room and ensure your room was ready for your return and be ready for you to enjoy a restful night. The view of the roof top restaurant is awesome!
- Eric (10/5): - Fantastic hotel. Our room was beautiful and the staff was truly magnificent. The roof deck is one of the best in San Miguel. We loved our time there and highly recommend the hotel.
- Antonio (10/5): - We liked the location, near most shopping options. What we did not like was that staff did not want to accommodate “music” at rooftop, when we were the only couple enjoying the rooftop access on one particular night. We wanted to enjoy traditional Mexican music and we were told they already had a playlist in place.
- Gustavo (10/5): - Grand Hotel, with fantastic service. Comfortable and elegant suites and great food.
- Charlotte (10/5): - We had the most amazing stay in Hotel Nena. We enjoyed both the Renata and Johanna rooms. The property is beautiful with outstanding facilities and right in the centre of town. The owners were kind enough to let us know about the city festival during our stay and invited us to enjoy the early morning fireworks on the rooftop. The breakfast is excellent! We would love to return!
- Felipe (10/5): - Great place and very well located. Very nice rooftop as well
- Carlos (10/5): - I love this place Very quiet , clean , centrally located Helpful staff but more importantly Great value overall Will be back for sure
- Leigh (10/5): - We loved staying at Hotel Nena. It is small, clean and a super convenient location. Rooftop with amazing views. We would stay here again. Breakfast included was great
- maciej (10/5): - Great hotel. At night whole neighborhood shuts down, and police blocks access to cathedral plaza. Nothing is opened.
- CLAUDIA (10/5): - The girls at the front desk, Eva and Emma were amazing. We were there celebrating my husband’s birthday and they made sure it was a special one. We got a bottle of wine and a nice birthday card so that made our stay extra special. The restaurant and bar in the hotel was not as great. The food was OK but the service (bar tender and waiters) was lousy. The parking was average because we had to wait for our car at least 20 minutes. But our overall experience in the hotel itself was amazing!!
- Aida (10/5): - Great location, helpful staff, beautiful property
Photos
