Taj Santacruz
Location: Chhatrapati Shivaji Intl. Airport, Domestic Terminal, Santacruz East, Mumbai, Maharashtra, 400099, Mumbai, IN
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Experience the ultimate luxury at Taj Santacruz, where comfort meets sophistication in the heart of Mumbai.
Relaxing Spa and Fitness Facilities
Indulge in rejuvenating treatments at our full-service spa, or maintain your fitness regimen at the state-of-the-art health club. Dive into our outdoor pool or unwind in the sauna for a perfect day of relaxation.
Culinary Delights
Savor exquisite international cuisine at Tiqri, one of our two on-site restaurants. Enjoy the convenience of 24-hour room service or mingle with fellow guests at our complimentary daily reception.
Modern Conveniences
Each guestroom is equipped with iPod docking stations, 40-inch LED televisions, and deep soaking bathtubs. With a 24-hour business center, complimentary internet access, and event space, your every need is catered to.
Book your stay today at Taj Santacruz and make your Mumbai experience unforgettable!
Important Information
- Pool access available from 9:00 AM to 7:30 PM.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Free in-room WiFi has a 4-device limit.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Front entrance ramp
- Health club
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- Shopping on site
- Conference space
- Breakfast available (surcharge)
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Full-service spa
- Internet access in public areas - high speed
- Meeting rooms
- Wedding services
- Pool umbrellas
- Tours/ticket assistance
- Wheelchair accessible parking
- 24-hour business center
- Free reception
- Conference center
- Free self parking
- Computer station
- Airport transportation - pickup (surcharge)
- Ballroom
- Banquet hall
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Lifeguard on site
- Well-lit path to entrance
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Grand Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea
1 King Bed
1575-sq-foot room with city views
Club Level - Club Lounge access and buffet breakfast
Layout - Bedroom and sitting area
Internet - Free WiFi (4-device limit)
Entertainment - 40-inch LED TV and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Alarm clock
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Separate bedroom
- Club level room
- Bedsheets provided
-
Taj Club, Club Room, 1 King Bed
1 King Bed
581-sq-foot room with city views
Club Level - Club Lounge access and buffet breakfast
Internet - Free WiFi (4-device limit)
Entertainment - 40-inch LED TV and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Alarm clock
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Club level room
- Bedsheets provided
-
Luxury Room, 2 Twin Beds, City View
2 Twin Beds
580-sq-foot room with city views
Internet - Free WiFi (4-device limit)
Entertainment - 40-inch LED TV and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Alarm clock
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
-
Taj Club, Club Room, 2 Twin Beds, City View
2 Twin Beds
580-sq-foot room with city views
Club Level - Club Lounge access, buffet breakfast, internet access in the lounge, separate check-in location, and 2 hours of meeting room use (subject to availability)
Internet - Free WiFi (4-device limit)
Entertainment - 40-inch LED TV and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Alarm clock
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Club level room
- Bedsheets provided
-
Presidential Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea
2 King Beds
5199-sq-foot room with city views
Club Level - Club Lounge access and buffet breakfast
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi (4-device limit)
Entertainment - 40-inch LED TV and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Alarm clock
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Pillow menu
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Separate bedroom
- Club level room
- Bedsheets provided
-
Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea
1 King Bed
1302-sq-foot room with city views
Club Level - Buffet breakfast, internet access in the lounge, separate check-in location, and 2 hours of meeting room use (subject to availability)
Layout - Bedroom and sitting area
Internet - Free WiFi (4-device limit)
Entertainment - 40-inch LED TV and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Alarm clock
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Separate bedroom
- Club level room
- Bedsheets provided
-
Taj Club, Club Room, 1 King Bed
1 King Bed
581-sq-foot room with city views
Club Level - Club Lounge access, buffet breakfast, internet access in the lounge, separate check-in location, and 2 hours of meeting room use (subject to availability)
Internet - Free WiFi (4-device limit)
Entertainment - 40-inch LED TV and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Alarm clock
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Club level room
- Bedsheets provided
-
Taj Club, Club Room, 1 King Bed, City View
1 King Bed
580-sq-foot room with city views
Club Level - Club Lounge access, buffet breakfast, internet access in the lounge, separate check-in location, and 2 hours of meeting room use (subject to availability)
Internet - Free WiFi (4-device limit)
Entertainment - 40-inch LED TV and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Alarm clock
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Club level room
- Bedsheets provided
-
Luxury Room, 2 Twin Beds (Runway View)
2 Twin Beds
581-sq-foot room with city views
Internet - Free WiFi (4-device limit)
Entertainment - 40-inch LED TV and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Alarm clock
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
-
Luxury Room, 1 King Bed, City View
1 King Bed
580-sq-foot room with city views
Internet - Free WiFi (4-device limit)
Entertainment - 40-inch LED TV and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Alarm clock
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
-
Luxury Room, 1 King Bed (Runway View)
1 King Bed
581-sq-foot room with city views
Internet - Free WiFi (4-device limit)
Entertainment - 40-inch LED TV and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Alarm clock
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
-
Luxury Room, 1 King Bed, Pool View
1 King Bed
580-sq-foot room with pool views
Internet - Free WiFi (4-device limit)
Entertainment - 40-inch LED TV and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Alarm clock
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
-
Junior Suite, 1 King Bed
1 King Bed
800-sq-foot room with city views
Club Level - Club Lounge access, buffet breakfast, internet access in the lounge, separate check-in location, and 2 hours of meeting room use (subject to availability)
Internet - Free WiFi (4-device limit)
Entertainment - 40-inch LED TV and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Alarm clock
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Club level room
- Bedsheets provided
-
Luxury Room, 1 King Bed (Tranquility)
1 King Bed
480 sq feet
Internet - Free WiFi (4-device limit)
Entertainment - 40-inch LED TV and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Alarm clock
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- MP3 docking station
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
Guest Reviews
- Freedom59366724421 (10/5): Great fun with family - Great food paired with excellent drinks. We had a lovely family lunch here, and the experience was made even better by Rizwan and Antara, who were incredibly warm, attentive, and ensured we were well taken care of throughout. The Caesar salad with smoked salmon is absolutely delicious and highly recommended. Don’t miss their salted caramel vodkatini—a must-try for anyone who enjoys creative, twisty cocktails. Cheers! 🍸✨
- 335Anu (10/5): Event at Taj Santa Cruz - Hosted an Event at Taj Santacruz . Excellent Venue and Excellent Food . Special Thanks to Chef Jomal Lopes, Richard Nunes and Aniket .
- Scenic41059419908 (10/5): The staff make this hotel special - Lovely stay as always (we are repeat customers). The staff is the highlight of the hotel. A special call out to Chef Johnny who is the life of the breakfast experience. Every day I see him walk around meeting and greeting people with his infectious smile and jolly nature, gently nudging folks to try his special Dosa and making sure everyone is happy.
- var79669 (10/5): Well located with great facilities and outstanding staff service. - Lovely property just a short walk from the Mumbai T 1 Domestic Terminal. Felt very welcome the moment I stepped into the lobby. My club level room was spacious and well appointed. Executive Club Lounge was large with a view of the airport runway. The cocktail hour drinks and food choices were excellent. The buffet breakfast was in the lobby restaurant was simply outstanding with great service as well. Grapefruit juice was not on the menu but the Sous Chef Mr Johny Dabre was determined to find a way and brought it to my table within 10 minutes!! He is a credit to the Taj Hotel Group. Thank you! I will return.
- SabaS332 (10/5): Exceptional!! - A very good experience as expected from TAJ. Right from the stay to the room to the minute details of the staff given to us in everything made this staycation memorable. The view of the runway from the window is nice. I would specially like to thank Ojaswi, meghana and Ishwari for arranging special surprises for us. We would definetly recommend for travellers.
- 857siddhantr (10/5): Reliable and consistent! - We enjoyed our time thoroughly. The staff was great and Selvan was very kind and professional during our check in. Breakfast was also great and such an amazing location right next to the airport!
- Akbaribegam (10/5): Tiqri Rizwan - Thank you for the experience my family had a great time with taj santacruz tiqri restaurant thank you rizwan trisha nishad and atharva rishi for favours
- Sachin_lopes (10/5): Lifetime Experience - Thank you, Taj, for making our anniversary truly memorable. The arrangements were wonderful — the décor was beautiful and the surprise cake was a delightful touch. The Taj Lounge offered a superb experience of elegance and comfort. We also truly appreciated the thoughtful gesture of providing a kids’ meal, which made the experience even more pleasant for our family.
- Fatnani (10/5): Taj Santacruz - The new delightful Taj - Taj Santacruz has one of the best ambiences in Mumbai. It is conveniently close to the airport, offers spacious rooms, and is a true culinary delight. The breakfast is outstanding, easily among the best I have had. I travel annually from London, and the team here has taken great care of me since 2021. A special mention to three people who consistently make every stay memorable: Chef Johny Dabre for his hospitality in the kitchen, Manager Yogesh Sharma for his leadership, and Avinash Yadav for impeccable service. I have been coming here since 2019, and I will keep coming back. One tip: do not miss the breakfast, and if you can, speak with Chef Johny Dabre to make your trip even more special.
- Guarangd12 (10/5): An oasis of calm in chaos of Mumbai - It’s been a second home while visiting chaotic Mumbai. Taj staff is the main asset of the property and bell desk is the jewel - Niyaz Dinesh and entire team are helpful and attentive to guest needs.
- N5550LVcl (10/5): Excellent service by Taj Staff & Team - Celebrated mom dad's 50th wedding Anniversary. excellent co operative staff , very helpful with every day new enquires as we NRI's come with limited timings 😄. Special mention of Ms Gunjan, Chef Jama, support staff : Akshay , Aniket , Aashish & Rohit. All made our experience memorable and we strongly recommend this venue - people for your close to heart family functions.
- Discover48666919521 (10/5): Good service/warm hospitality - I had a wonderful experience at the club. Abhishek and Nathan were extremely courteous, attentive, and professional. They ensured smooth service throughout and created a warm, welcoming atmosphere. A special mention to Yasashri at the reception, who was very pleasant, well-spoken, and efficient. Her friendly approach and prompt assistance made the entire experience even more comfortable.
- rohanino (8/5): A great stay at a very conveniently located hotel - We had a great short (1 night) stay at the Taj Santacruz. The hotel is right in the airport premises in Mumbai and we had a comfortable and smooth experience. We had one small inconvenience and that was at the Italian restaurant on the ground floor where the service for our dinner there was surprisingly sub-standard and took a long time. This was disappointing and a bit odd as the usual level of Taj service is normally world class. Apart from that we had a great stay at a great hotel right next to the Mumbai T1 terminal.
- Rajshrikumar (10/5): Consistently warm, personalized hospitality with seamless service—making Taj Santa Cruz ideal for comfortable, focused b - As always, it was a pleasure to return to Taj Santa Cruz. The warmth and professionalism of the team continue to set the benchmark for hospitality. Mr Johnny, the chef who understands my preferences almost instinctively, ensured that every meal was thoughtfully curated and perfectly executed. The General Manager Mr Vikas was, as ever, extremely courteous and welcoming, reinforcing the sense of being genuinely valued as a guest. Ms Nandini in charge of the rooms deserves special appreciation for managing all bookings and arrangements with remarkable efficiency, making the entire experience smooth and completely hassle-free. Conducting business meetings while staying at Taj Santa Cruz is a reassuring experience. The attention to detail, seamless service, and quiet efficiency allow one to focus entirely on work, with the comfort of knowing that every aspect of the stay is being well taken care of. This consistency in service is what makes Taj a preferred choice time and again.
- 925deepakm (2/5): Loved the runway view room clean and the view oh my god But the food is horrible for taj standards. The in room pasta was liter - Loved the runway view room clean and the view oh my god But the food is horrible for taj standards. The in room pasta was literally old pasta with loads of garlic added to make sure its appears fresh. The buffet for the cost doesnt give enuf varities nor was it warm or fresh. Not replaced regularly. The hotel is overall small as compared to other hotels. Staff is food and smiling every time u meet them. The food game needs to be upto the mark
- DayTrip46121129020 (10/5): A delightful stay with great service, comfortable rooms, and warm hospitality that made it truly enjoyable. - The bathroom was clean, modern, and well-organized, with all amenities working perfectly and adding to the overall comfort of the stay.
- Fearless52098379745 (10/5): Chef johny and his team is the best - When you want to enjoy food and hospitality visit only @tajsantacruz mumbai and for the food ask for chef johny ,who make food with lots of love and passion,His delicacy is Rapchik dosa which he make with Ragi and multigrain also ,chef Rahan ,chef Ravi ,chef sushant N and omkar joshi and from IRD Abhijeet and Rahul
- mkumar118 (10/5): 11/10 experience - memories of a lifetime, thank you Taj! - We visited Taj Santacruz for my dad's birthday and had an absolutely amazing stay experience. Ms. Ishwari graciously welcomed us, upgraded our room, had it decorated, and went the extra mile in all aspects. More importantly, she exuded warmth and care, and interacted with both my 70 year old father and my 5 year old daughter with equal ease. It felt like visiting family, which goes to show how well she took care of everything. She also accompanied my daughter to the Mailbox-for-Santa and assisted her, while she wrote a letter to Santa ;) In the Tikri restaurant Mr Rizwan Khan took special care of our food and taste needs, as we had all our meals there. He served us excellent food, and always did it with a genuine smile and top-notch hospitality. The desserts were just fabulous! The Kashmiri kahwa was just what we needed at the end of the day. The runway views - both from our room and the lounge were stunning. They kept us glued at all times to the window. We've been to many Taj properties by now, and this one ranks among the top 3 for us. Thank you for the wonderful memories of a lifetime. We can't wait to go back and experience the luxurious hospitality again.
- richaparab43 (10/5): Exceptional Hospitality and a Truly Special Experience - The stay was wonderful and very comfortable. Ishwari and Rochelle were extremely helpful throughout the day and made sure everything was taken care of. They went out of their way to make my friend’s birthday truly special — the room was beautifully decorated and the cake was absolutely delicious. The room was very well maintained, clean, and thoughtfully prepared. Taj Club hospitality was excellent, with great service and very good food. Overall, it was a memorable experience. Thank you to the entire team for the lovely stay.
- Bang_Manoj_Bang (10/5): TAJ no comparison in the world - Excellent property with a amazing staff at every point of the stay, too good very professional and highly attentive in their services
- Mohit544 (2/5): Poor service & warmth missing - No welcome drink ,no warmth ,poor room service & poor feedback mechanism..worst service..& forgettable experience overall
- somil2017 (10/5): Amazing personalized experience - Amazing personalized experience by Chef Johnny Dabre, Abhijit, Chef Asif and Ravi! Full of warmth and make us feel so welcome always! Whether at breakfast or lunch or any meals. Just spectacular service and fresh healthy choices! Will definitely recommend!
- Indindia (8/5): Good Taj hotel near T 1 - Big brand TAJ but this property service is not as per Taj slandered..while check in they forget to ask welcome drink or water too, I am platinum member and informed well in advanced that what time i will reach but my room was not ready.Huge communication gap between staff . But the housekeeping team service was good and breakfast was also good. Thanks to chef Johny for serving special mumbai vada pav.
- kunalb259 (10/5): Perfect Example of Indian Hospitality at its Ultra-finest - A 5-star experience at its core. This was my fourth stay and will not be my last. Before I continue, shout out and special mention to : Chef JOHNNY (the master) Server ASHISH (breakfast) Senior manager GIRISH (dinner at Tiqri) Coffee Station RIZWAN Guest Relations Ms. ROCHELLE I can go on and on but I can simply say that this hotel treats its guests with such priority and importance that they surprise you everyday. From checkin upgrades to souvenir lucky bracelets on checkout, from all of the amenities that housekeeping has to eggs benedict at breakfast to a wonderful Italian dinner at Rivea, its hard to find fault. And yes, a few things did go wrong with their room service but then they go above and beyond to make it better. For example, wife ordered masala chai one afternoon and it was pretty poor. Another example was a strange pizza for dinner followed by an unpalateably spicy soup. But on all 3 occasions it was fixed, replaced / compensated and then above and beyond service by FnB team the next occasion. Mistakes happen but they really make it better. Putting all of that aside I have nothing but good things to say about this hotel. My family looks forward to coming to Mumbai ONLY if I have booked this hotel and no other. Be sure that we will be back! Thank you sincerely to EVERYONE at the Taj Santacruz hotel. You guys are fantastic!
- ASHIT-502 (10/5): Excellent hospitality - Excellent service by Mr Niyaz Taj all staff are very well soft spoken & helpful. Guidance for food and beverage service. Is too good Great experience in taj
- Navigator06335145765 (10/5): Warm and appreciative - A special mention to Chef Dabre for making our stay at Taj Santacruz truly wonderful. He is attentive and incredibly engaging with guests. I was impressed by how he cooks, serves, and manages the restaurant with such ease, even during busy hours. I also noticed him personally checking on a guest who had been waiting, which shows his genuine care. Thank you, Chef Dabre, for creating such a memorable dining experience!
- Passport59736893951 (10/5): Food made with real attention - Had a really nice experience at Taj Santacruz. The food was delicious, but what made it special was how they tuned every dish exactly to our liking—no fuss, no compromise, just thoughtful attention. It felt less like ordering food and more like the chef understood what we wanted.
- KunalShah84 (10/5): Great customer experience - Nice hotel nice service by Niyaaz , Dinesh Kushan and team . Great customer service and would highly recommend here . Will visit again
- nishu1310 (10/5): Amazing Hospitality and Stay - Every time I am in Mumbai I stay at this hotel. The reason is simply because of the hotel staff who provide an excellent service that is provided. From Yogesh Sharma to desk/reception staff to Chef Johny Dabre. You are treated as a member of the Taj Family. On occasions I have come with my elderly parents and then are they have provided and helping me manage them has been superb. I recommend all to stay at this hotel and experience the service and the facilities you get. Thank you so much for making my trip memorable and relaxing.
- Jigneshatel1 (10/5): Christmas vibe - First time in Taj hotel Always staying in another hotel but this taj Santacruz is best in all off them Very nicely decorated lobby Niyaz help us for good p8ctures in lobby great staff
- Seaside65577930927 (10/5): Enjoyed - Elderly couple we had a good time Nice property good atmoshere Niyas from hotel staff help us for luggage and keep us happy notes we will be coming soon
- Daydream01584298177 (10/5): An Exceptional Stay at Taj Santacruz…Always ! - Our stays at Taj Santacruz are truly unforgettable and this one was no different….Meghna made us feel cared for from the moment we arrived….her warmth, attentiveness, and willingness to accommodate every request touched our hearts. A big thank-you to Chef Johny and Chef Srimoyee, who lovingly crafted meals that suited our dietary needs without ever compromising on taste. Their kindness and thoughtfulness made every meal feel special. The welcoming smiles at the entrance and the impeccable support from the housekeeping team made us feel genuinely at home. Taj Santacruz is a place where people care, and that made all the difference. We always leave with full hearts and beautiful memories.
- 373anamikad (10/5): Great experience - This is my one of the favourite Taj. Always have great experience. Starting from the entrance till check out everyone takes care about everything. I really want to say special thank you to Niyaz who is at bell desk always takes care. Really appreciated. Looking forward to see you soon again 🙂
- Departure26929626909 (10/5): Wonderful experience - I had good experience in Taj. There staff were very helpful . Specially Kushal and Niyaz were very supportive. I’m very happy with the service
- Seaside24659733183 (10/5): Tajj never disappoints 😃 - The chefs are really good They are so sweet They make us happy ❤️❤️❤️ The service is excellent 👌 Cleanliness is excellent
- Tourist24192915421 (10/5): I visited here during the Kashmiri food festival. Had amazing experience. The Staff Mr. Rizwan and others very at our as - I visited here during the Kashmiri food festival. Had amazing experience. The Staff Mr. Rizwan and others very at our assitance at all times making our dining experience most comfortable.
- 636chandrashekharm (10/5): Cozy and Comfortable stay - Check-in and check out was quick. Room was clean comfortable and well appointed. Food in China Inc was delicious. Service was excellent. Kunal, Lawson, crysantha and dhamji were prompt, courteous and attentive. Overall, excellent place to stay.
- 601abhayd (10/5): Recurring visits to Tiqri for breakfast - We are a Recurring guest for breakfast at Tiqri - Taj Santa Cruz. At every occasion Johny and team always have something tasteful for us to try and relish. This time we had the Tiqri special Dosa. It was too good.
- sujith26 (10/5): Always best experience - Taj is my preferred choice for years now, its location and easy of getting into city and most important it gives a feeling of home away from home
- tirumalarauk2023 (10/5): very neat hotel - very good property . earlier some egoistic persons were there in front office, this time i did not find. totally changed .. great step for guest relations. Mr. John Debre sous chef is just roaming in the Tikri restaurant during the breakfast session and greeting every guest with a smiling face and taking care of them . really a great experience. because of Christmas the decoration is too good and very welcome experience.
- Navigate27992326291 (10/5): Amazing and Awesome - During our current stay, Chef Johny Dabre has been exceptionally warm, attentive, and courteous. We’ve seen him personally cooking dosas, serving guests, engaging in cheerful conversations, and creating a welcoming atmosphere with his wonderful sense of humour. We also observed a moment that truly stood out: a guest had been seated for some time without any food, and Chef Dabre immediately noticed. He walked over, checked whether the guest had been attended to, and asked how he would like to be served. This level of awareness and genuine care is rare and deeply impressive. No matter how crowded the restaurant becomes, Chef Dabre remains calm, composed, and completely in control. He manages all situations with ease, communicates with his team beautifully, and keeps them motivated throughout. His leadership and coordination are genuinely inspiring. A special appreciation also to the two chefs, Chef Gaurav and Chef Rajan working alongside him their professionalism, grace, and manners perfectly complement the atmosphere he creates. The entire team delivers spotless service with seamless coordination and heartfelt hospitality. It has been an absolute pleasure experiencing such genuine warmth and exceptional service during our stay. A big thank you to Chef Johny Dabre and his wonderful colleagues for making it truly memorable!
- anandmishrajpr (10/5): Nice stay - I had a brief stay during a conference and had a nice stay. The food is good and the conference facilities are outstanding.
- Susheel18 (10/5): Appreciation - Taj is always the crown of experiences in hotel industry, their commitment to service is something nobody else can beat or come up to. I had such an amazing experience when I visited yesterday for breakfast. Every staff is trying so much to make you and your visit so special . Mr Johnny dabre is at the topmost of that list, he helped me with the food options which were not there on the display, his smile makes you feel so comfortable and his genuineness to help you have an unforgettable experience cannot be matched. Thank you
- _gokulmehta (8/5): Excellent experience - Good breakfast spread for vegetarian Indian food and western both tasted fine Chef Johny Dabra was attentive and wished people with a smile and was willing to satisfy all desires of the customers. Waiter / attendant Mr Bala was sharp and always on the move between tables to ensure good service to the customers.
- 883malhark (10/5): Special event - I had an absolutely wonderful experience at Taj Santacruz. They kindly upgraded my room to a Club Room, and the view from the room was just perfect — it made my proposal visit even more special. The team went above and beyond to make everything comfortable and memorable. A special thank you to Rochelle for beautifully decorating the room and surprising me with a lovely cake — it truly added the perfect touch to an unforgettable moment. I’m really grateful for the warm hospitality and exceptional service! 🙌✨
- N8755DPprashants (10/5): Most comfortable stay.. with extraordinary experience near mumbai international airport - Extraordinary stay.. nice staff.. as the name says “Taj” Indeed had great time here. Must visit & stay place for friends & family
- GrandTour19595005329 (8/5): Good - The staff and the ambience are excellent. The way they treat guests is truly fantastic. Chef Johnny, Chef Sushant, and John are outstanding—their service, behavior, and warm hospitality are exceptional. They are the true jewels of the Taj.
- Tour60115983501 (8/5): Stay here for Chef Johny! - One of the major reasons I stay at Taj Santacruz is Chef Johny! He takes good care of my breakfast and every time I’m there, he personally makes sure, I get healthy food and that too to my liking. I see him doing that for all the guest and that’s what makes the experience at Taj exclusive.
- 45RajD (10/5): Great Team of Chefs with Wonderful Passion who go Above and Beyond to Serve with Smiling Faces - We would like to comment the warm hospitality of Chef Johny Dabre, Chef Rajan and Chef Shushant who have gone above and beyond with our catering needs. The dishes they prepared were delicious 😋 mouthwatering watering and made with great passion.
- 142narayani (10/5): Perfectly located Taj with exceptional service - Taj Santacruz is uniquely located a few feet from CST T1 and perfectly located on the aqua line to whisk you to all the locations in Mumbai including CST T2, BKC, Sidhi Vinayak temple etc. Right from the bell desk Avdesh to the fantastic, super caring, almost like home, dining service from Chef Johny Dabre, Rajan and Sushant, These Chefs went out of the way to cook up meals to our hearts content and address every desire of my elderly mother. Well appointed rooms, with fab views overlooking the runway and the classic Taj hospitality made for a special experience Had the chance to experince with their Chinese restaurant, which had exceptional Szechuan cuisine. Service whether it was a golf cart ride to the aqua line or the pickup from T1 to the gate and back made life easy for my elderly mother. I have had the pleasure of staying at many Taj properties in Udaipur, Bangalore and Delhi and this one stood out for the service and care I got from Chef Johny and Avdesh.
- Voyage03390185869 (10/5): Tiqri at taj Santa Cruz - We had an outstanding dining experience at Taj Santacruz, thanks to the exceptional culinary craft of Head Chef Ashif. He went above and beyond by curating off-the-menu delicacies especially for my husband, who cannot tolerate spice. The thoughtfulness and precision with which he adapted every dish without compromising flavour truly stood out. As South Indians, this was our first time trying authentic Maharashtrian favourites like kombdi vadey and vada pav and Chef Ashif ensured they were absolutely traditional, beautifully balanced, and incredibly flavourful. His version of tandoori jhinga deserves a special mention: melt-in-the-mouth, tender, and unbelievably succulent. Easily one of the best we’ve had. Chef Ashif combines skill, sensitivity to guests’ needs, and genuine passion for his craft. We are deeply grateful for the personalised attention and unforgettable meal. Taj Santacruz is fortunate to have a chef of his calibre. Highly recommended! 🌟
- DiptoN1 (10/5): Anjali ,Gautam,Suraj,Mohsim,Rizwan - Review for Triquri Anjali ,Gautam,Suraj,Mohsim,Rizwan We visited Taj Santacruz with our family over the weekend, and I must say it was a truly wonderful experience. The live music was fantastic, and the hospitality at Tiqri was exceptional. I would highly recommend Taj Santacruz to anyone looking to enjoy a delightful and memorable weekend. Kudos to the entire team!
- 957kushals (10/5): Over would rate 10/10 - It was lovely and very welcoming , the staff was great and everything was prepared in advance and loved it alot. Even the food and in room dining services were very great
- meghanmI2864CQ (10/5): Lovely place to stay - Such an incredible time!!! We had a lovely stay, very beautiful site and Niyaz was the kindest most accommodating person we’ve had the pleasure of meeting
- cool2631 (10/5): Excellent Stay - Stay was good , service was excellent.Food was great.Rooms were clean.Value for money.Location is great.Atmosphere is pleasant
- OnAir571831 (4/5): Unacceptable Failures in Breakfast Service - Unacceptable Failures in Breakfast Service Overall, the breakfast experience during my stay was highly disappointing and needs immediate attention from the management. Limited Options and Quality Issues: The selection of breakfast options felt quite limited. Furthermore, the available food quality was inconsistent; specifically, the North Indian dishes I tried were excessively salty, making them inedible. Failure to Serve Requested Food: I raised the issue of the over-salted food with the restaurant staff and requested a fresh, less-seasoned preparation. This request was taken in writing, not once, but twice, by different attendants. Despite these explicit requests and promises, the fresh food was never served to my table. Unserved Custom Order: Separately, I placed a custom order with an attendant, but after a significant waiting period, that item was also never delivered. Due to the combined failure to deliver both the requested fresh food and the custom order, and after waiting for an unacceptable amount of time, I was forced to leave the restaurant without having a proper meal. This complete breakdown in communication and service execution reflects poorly on the morning dining experience. I hope the team can address the consistency of food quality and the attentiveness of the service staff promptly.
- 189pranavb (10/5): 5 Stars for everything - We had an amazing time at the property with all the people taking utmost care of our family. Its very well maintained and their service is world class.
- amuralikrishnap (10/5): Truly Tajastic Experience. - They never disappoint. I arrived early but I got what I asked for. I was hoping for a runway view but still no complaints I got a city view which was good as usual. Everything in the room was just perfect and per my liking. Yeah the entertainment system has changed and it is absolutely smooth and just perfect. Oh my god I always love the bathtub in the room and this is a bonus in a way and on top of that you got entertainment system over there which is just awesome. The food and the service staff never disapponts. The entire staff is truly the best as they are service driven and see that the guests are comfortable. A special mention to Bhumika who listened to all my requirements during my check in. Shreya and Selvan from guest relations who ensured that I got the room I wanted and yeah the wait was worthwhile as they ensured that I wasn't feeling awkward or kinda let out. A shout out to Rohit and Kuldeep from Taj Club helping me in getting a computer to sort my bank issues which I was facing at that juncture and saw that the entire time I was just been assisted. A huge shoutout to Johny (the chef), Prathmahesh, Dipika, Saqib and Dinesh from Tiqri for just making my breakfast a more enjoyable. And yeah thanks for the sabudana wada which I never forget to have it during my stay. Thanks Johny for just ensuring that I got everything that I wished for. Huge thanks to housekeeping team for continuously refilling my room with water and other things and cleaning my room whenever I demanded In short I had a wonderful experience which almost made me felt like home away from home.
- Chaizyshah (10/5): Taj Santacruz - The staff name, Mr. Gautam, Mr. Ayaan, Ms. Reahma are very polite and they make our dine very memorable. Thanks Taj Santacruz for the great hospitality.
- Nomad16879841608 (10/5): Nice - The welcoming was not great. But overall experience was nice. The staff was very good. I would recommend it in future. But the reception was not so welcoming. The executive there did not ask anything and just gave me card. She did not send anyone with me to the room. It was really very surprising
- Rahulpai210591 (2/5): Waste of money and food was horrible. No feedback taken. Very difficult to convey simple messages to the staff. Jahnvi a - Waste of money and food was horrible. No feedback taken. Very difficult to convey simple messages to the staff. Jahnvi and Ojaswini were outstanding except them all made our stay horrible.
- Trail39177546549 (2/5): Worst night duty manager - Akshay - Overall great stay and kushal was a pleasure to deal with. Had the worst experience ever with ‘Akshay’, the night duty manager and his team. I have never questioned my taj loyalty membership before this. Truly pathetic. We had a couple of friends come back after rolling loud to wait until cabs are available and were genuinely harassed by them. He called our room multiple times to say that security team is coming up. I do not expect this harassment after spending 4 nights here.
- Guide02656838182 (10/5): Mesmerizing experience - Good location. Rooms are cleaned and good atmosphere. Amazing experience. Value for money. connecting to Domestic airport.
- krishnan1904 (10/5): Aweaome - Another trip Another Gold Standard experience. My 6 th trip in the past 12 months Awesome experience as always Vikas ji and team at Taj Santacruz 👏👏👏
- Roving41933016002 (10/5): Anjali ,Mark ,Andririal from Bar Tiquri - We just came for our Bar n food at Tiquri bar The staff was so sweet specially with her warm smile other members Mark ,and Andrial was fantastic at their service Thank you all made my India trip memorable
- Navigate32234725126 (10/5): Beautiful breakfast!! - We went there for breakfast! Amazing hospitality, customised the menu for my vegan preferences, got me oat milk chai oat milk filter coffee! Special thanks to Rizwan for being so proactive!
- Vermavs (10/5): Chef Johni took personal care to make me comfortable in the hotel by changing my room and exceedingly good care in dinin - I checked into the hotel on 18 thnov25 and was allotted room 430 with fassad I was very unhappy but during dining I met mr chef Johni who took my personal care and got my room changed to 401 , the reception people were adament and didn’t help me inspite of my repeated requests, Johni also took exceedingly good care in arranging early breakfast on 20 th Nov as I was to leave to catch an early fly Mr Johni deserves my personal appreciation. He is an asset to your organisation . The other hotel staff needs training in hospitality which they lack, I have observed this on no of ocasions in the past Chef Ravi is another staff to be appreciated who thinks that we are his personal guests to care for My personal impression is since one mr Bookwala lef,t the courtesy has no place in your hotel
- Curiosity49947815863 (10/5): Excellent place to stay - Excellent place for transiu passengers . Very close to the airport . Excellent sleep quality . Mr Kushal was a big help in making our stay comfortable .
- Seaside09272609772 (10/5): It was a pleasant one.. good hospitality! - Very comfortable stay, helpful staff! Cleaning is a priority.. need to improve on help in lost & found department.. at the time of chk out .. promptness is a must! Rest every thing is up to the mark
- Roving22485897423 (8/5): Nice hotel with a great breakfast - Hotel is nice over all. Air conditioning works great, bottle water in the room. Nice lounge to relax in. The breakfast is great! Johny Dabre and his staff are attentive and friendly. The buffet has numerous native culinary delights as well as some American and Asian choices. Johny takes care of me and my colleagues every time we eat breakfast with a warm welcome and a plate of Johny’s crepes. The entire hotel staff is welcoming and courteous. I did not eat at any of the other restaurants when I stayed. Gym is spacious and the equipment is nice.
- pethe28 (10/5): Great 60th birthday celebration! - We celebrated my mother’s 60th birthday lunch at Tiqri restaurant. Mr.Girish, Rizwan & Nishad helped us organise the event very well in advance. They set aside a section, decorated tables and ensured the comfort of our guests utmost. They were always available for any queries and adhered to our requirements beforehand :)
- mahethealchemist (10/5): Great Stay - Fantastic stay. Cool staff. Delicious food. We stayed for 2 days. Felt like home. Spacious rooms. Totally had a fantastic experience
- 369alokm (10/5): Home in Mumbai - I stay frequently at Taj SC esp becoz of its room quality and staff. Names to mention Banke for reservation, Rochelle at Reception, Johny and Sreemoyi and Amol in Kitchen. Also earlier GM Srinivas and current GM Vikas also make me feel at ease
- Kumarruparelia (10/5): SUPER COURTEOUS STAFF - Amazing stay starting with Mr Niyaz receiving me gem hr car and making me feel at home and very very special and throughout the stay greeting me with a smile each time he would see me. Thank you Taj for having such courteous staff
- Poojat03 (10/5): Exceptional and Delightful experience - We had an excellent stay at Taj Santacruz. The property is beautiful, the ambience is relaxing, and the overall experience was truly enjoyable for both me and my husband. A special mention to Rochelle from the Guest Service team, who assisted us during check-in with exceptional warmth and professionalism. She made the arrival process seamless and set a wonderful tone for our stay. We had a great time, loved the hospitality, and would definitely return. Highly recommended!
- PraveenShenoy (10/5): Excellent Stay at Taj Santacruz. Amazing Hospitality - The way in which they handle their guests and provide hospitality is quite unmatched. Shout out to Rochelle from the Reception desk as well as Chef Johny Dabre and Chef Rajan and Chef Ravi from Tiqri for making my stay pleasant and memorable!
- PremalS27 (10/5): Atmosphere with hospitality was amazing - Had enjoy dinner and got hospitality by Taj staff mr Gautam mr suraj, mr Ayan and miss resma It was very pleasant and good hospitality by all staff and enjoyed a lot
- Rosu2010 (10/5): Best chef Johny who is Dosa star - Best food with love and care only at Taj santacruz Mumbai ,was thre with family and enjoy every moment from Pool to China Inc and best part is Tiqri breakfast where chef johny who serve and meet every guest going around and checking for there liking, His dosa which is best part , like to shout out for chef Gairav ,chef sushant N , Rajan , chef Ravi , and Samir rai who made khichadi for my Daughter, Thank you Girish ,John and pranav who is Alway do refill of buffet ,
- jbrands2020 (10/5): A super splendid staycation with excellent hospitality, lovely food & beverages and good clean luxury rooms. Bravo! - A super splendid staycation with excellent hospitality, lovely food & beverages and good clean luxury rooms. Thank you to all team members across Taj Santacruz for a lovely two days. Kudos to the management for creating a direct exclusive pathway to Terminal 1. A special mention to Rochelle & Jhanvi (Reception/Welcome Team), Suraj & Dipak (TQRI, 1st floor), Ketan (Brilliant bell boy), Kaushal (Room Service), team China Inc. - Chrysantha, Dhamji & the 2 gentlemen. Wishing team Taj Santacruz & IHCL the best always, please continue pursuing excellence! God Bless!
- Freedom25775218631 (10/5): The taj hospitality - It's always amazing staying at any taj property. But I love coming back to taj Santacruz. Chef johny and his team made such an extra effort to make our stay a memorable one. The food that they prepared for us was amazing and the kindness and hospitality they showed us was remarkable.
- Wanderer53119395445 (10/5): Thanks mr niyaz - Excellent hotel taj is taj Best hospitality from niyaz help us to drop terminal and help me for quea to reach in time very help service memorable stay We recommend to traveler best property
- Shaymmumar2021 (10/5): Chef Johny star of Taj - Best dosa with love only at Taj santacruz from chef Johny and chef Rajan Chef Johny goes out of the box and always helping guest n guest love him as he is joyful person in Tiqri
- Departure68199973988 (10/5): Great culinary experience! - I stayed at the Taj Santacruz, Mumbai in April earlier this year. I wanted my son to try some authentic Pomfret fish yet did not know where to get one. I reached out to chef Johny Dabre if he could suggest some restaurants in Mumbai where I could get it. Chef Johny, immediately offered to help and said that he would organize the Pomfret right at the Taj Santacruz and I need not go anywhere. He asked us for the quantity and what style we would like to have the fish and at what time should he expect us. At the appointed hour, we arrived at the restaurant and lo and behold, soon a perfectly cooked Pomfret was served to us. Though Chef Johny Dabre had left for the day, he had instructed his colleagues, Chef Ravi S and Chef Janmesh to do the needful. Though we were just one of many guests at the hotel, Chef Johny and his colleagues, took exceptional care of our request and put together an impeccable dish for us. My son (and us too) loved the fish and the warm experience. Many a times when we are at home, we chit chat about different travel and the food that we ate – Chef Johnny’s name, the fish that he organized for us and most importantly the lovely experience, invariably comes up. I wanted to thank him and Taj Santacruz, for creating a wonderful memory for us – I really appreciate the care, the warmth, and the thoughtfulness in treating their customers. With my best wishes and thanks, Dev Mertia
- Abhinav110019 (10/5): Great stay, comfortable and great team overall - Great experience. Great food and great personalised service by Chef Johnny Dabre and his team. Housekeeping team also great
- Odyssey26887730947 (10/5): Fantastic family weekend stay during an extended layover - This was our second time at the Taj and it was an amazing experience for our family. The service is excellent and we really liked the China restaurant too. Niyaz was fantastic too in ushering is to the T1 terminal which is just a few mins walk. Overall, highly recommend the hotel for it's convenient location and exceptional service.
- Scenic15863889794 (10/5): A memory at Taj Santacruz - We were here with my friends and colleagues had a pleasant time around the property Janhvi , Meghna was very helpful throughout the stay thankyou for the best hospitality provided
- Varunjk (10/5): Simply Fantastic - The Taj Santacruz team went above & beyond to make the function a memorable one. Would highly recommend the venue. From Sales team (Special mention for Gunjan Makhija) to the chefs participation, all was Top notch. One of the best meals I have eaten in a 5 Star. Service with a smile.
- Virvadia (10/5): Fly fly - The hotel ranks within top 5% hotels in Mumbai, reflecting the team’s effort. Celebrated our 30th wedding anniversary. Warm and caring hospitality. Luxury staycation in good & clean room. Vibrant lobby. Delicious & healthy 'Jain-Vegan' meals served. Staff were courteous. We thank (1) the flight captain GM Mr. Parimoo for ensuring a super stay. (2) G/R and F/O Ms. Shreya for entire co-ordination & making our stay very comfortable & enjoyable (upgrade, early/late check-in/out), Ms. Namrata, Ms. Meghana (3) Taj Club – Mr. Sanket, Mr. Nathan, Sous Chef Ms. Srimoyee for serving thoughtful & well-presented Vegan dishes/hot chocolate/milkshake and exceptional services by Mr. Altamash (4) H/K Mr. Ishan, Mr. Aakash, Mr. Bharat, Mr. Saud for room décor. The hotel has (a) Environment friendly glass bottled water in rooms & restaurants. (b) It’s a delight watching flights take-off from the soundproof runway view rooms. (c) Kitchen processes are carefully followed for Vegetarian/Jain diet. They made our celebrations memorable by gifting us a pictorial card & cake. A place to surely re-visit, to celebrate!
- 693dhruvm (10/5): Good - Had a great stay and the staff was very helpful especially niyaz at the entrance. The food at tiqri was amazing. Thank you
- Go29963526518 (10/5): Wonderful experience!!! - Nishad, Rizwan, Suraj, Aayan & Harshukh were very helpful and served very well. Had a great time here, highly recommend for Dinner!!!
- RuchiA147 (10/5): Good and comfortable - Had an exceptional stay at Taj Santacruz, Mumbai. The location is unbeatable, right next to Terminal 2 yet incredibly peaceful once you step inside. The hotel blends elegant luxury with the warmth Taj is known for. Rooms are spacious, beautifully designed, and completely soundproof, with every comfort thoughtfully provided. The breakfast buffet at Tiqri was outstanding with a wide range of delicious Indian and international dishes. The staff were extraordinary—always smiling, attentive, and quick to help. A special mention to Mr. Niyaz, whose professionalism, kindness, and genuine care made our stay truly memorable. From check-in to check-out, everything was seamless. The pool, spa, and overall ambience make it perfect for both business and leisure. Highly recommend this hotel for anyone seeking comfort, class, and heartfelt hospitality in Mumbai. Will definitely return!
- Pioneer07237897427 (10/5): Luxurious and excellent - The stay was fantastic and luxurious . Kushal and Avdesh were sweet enough to help us reach airport at time . The food was good and hospitality was unmatched .
- Escape67336291294 (10/5): Great stay experience - Great experience in all segments. Spent 7 days here. People like Sachin, Dinesh, Kushal are so helpful and supported in all aspects.
- Journey36745031367 (10/5): Awesome experience - Well to be honest, this is one of the best hotel in mumbai and i really like the services of everyone specially Mr Kushal Dinesh and Mr Avdesh for their putstanding hospitality and all.
- howellbella74 (10/5): Excellent - The hotel is absolutely beautiful, the rooms are spacious, clean and luxurious. The staff provide world class excellent service and superbly friendly and helpful especially Meghan’s, Rochelle and Janhvi.
- kajolp465 (10/5): Great hospitality at taj santacruz - It was pleasant stay at Taj Santacruz Great service by Rizvan, Ankush and Rutu. Smooth checkout and checking. Even helped me plan surprise for my husband’s birthday.
- Navigate06899404475 (10/5): Never forget - Staying with my son had a lovely time and nice taj club room.runway view 635 Best hospitality in mumbai breakfast is fantastic Happy face in lobby always smiling niyaz And good and helpfull nature
- Sherpa27472782826 (10/5): Top class service - Great service and the complementary Breakfast teams are wonderful and they understand the guest need and provide in quick time
- 471meetd (10/5): Mouth watering food - The food experience was amazing and the service was top notch. Everything was taken care of and the manager was just amazing.
- HiteshD209 (10/5): Marriage celebration - Excellent service with smiling faces of below mentioned people 1) Rizwan 2). Ankit We enjoyed lot. Food was delicious. Thanks lot. Best of luck.
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