Lagoon Residence @ Langkawi

Location: Lot 78, Jalan Kuala Muda, Padang Matsirat, Langkawi, Kedah, 07100, Langkawi, MY

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Terrace
• Garden
• Luggage storage
• Concierge service
• Wheelchair accessible
• Picnic area
• Elevator
• Safe-deposit box at front desk
• Porter/bellhop
• Smoke-free property
• Tours/ticket assistance
• Playground on site
• Free self parking
• Well-lit path to entrance

Rooms Available

• Family Room - Garden

  1 King Bed and 1 Twin Bed

  388.00-sq-foot room with hill views

  
  

  Entertainment - Plasma TV with cable channels

  Food & Drink - Microwave, minibar (fees may apply), coffee/tea maker, and electric kettle

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe, iron/ironing board, and desk

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Microwave
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service
  • Blackout drapes/curtains
  • Rainfall showerhead
  • Bed sheets not available

• Deluxe Seaview

  1 King Bed OR 2 Twin Beds

  388.00-sq-foot room with beach views

  
  

  Entertainment - Plasma TV with cable channels

  Food & Drink - Microwave, minibar (fees may apply), coffee/tea maker, and electric kettle

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe, iron/ironing board, and desk

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Microwave
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service
  • Blackout drapes/curtains
  • Rainfall showerhead
  • Bed sheets not available

• Junior Water Chalet

  1 King Bed OR 2 Twin Beds

  495.00-sq-foot room with beach views

  
  

  Layout - Bedroom

  Entertainment - Plasma TV with cable channels

  Food & Drink - Microwave, minibar (fees may apply), coffee/tea maker, and electric kettle

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe, iron/ironing board, and desk

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Microwave
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service
  • Blackout drapes/curtains
  • Rainfall showerhead
  • Bed sheets not available

• Deluxe Garden

  1 King Bed OR 2 Twin Beds

  388.00-sq-foot room with garden views

  
  

  Entertainment - Plasma TV with cable channels

  Food & Drink - Microwave, minibar (fees may apply), coffee/tea maker, and electric kettle

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe, iron/ironing board, and desk

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Microwave
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service
  • Blackout drapes/curtains
  • Rainfall showerhead
  • Bed sheets not available

• Family Room - Seaview

  1 King Bed and 1 Twin Bed

  388.00-sq-foot room with hill views

  
  

  Entertainment - Plasma TV with cable channels

  Food & Drink - Microwave, minibar (fees may apply), coffee/tea maker, and electric kettle

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe, iron/ironing board, and desk

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Microwave
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service
  • Blackout drapes/curtains
  • Rainfall showerhead
  • Bed sheets not available

Guest Reviews

• Tareq (2/5): ضعيف جدا جدا - الموقع فقط الغرف قديمة لايوجد نت ولا روم سيرفس ولا شي
• Zinat (1/5): Médiocre - Je n”ai rien aimé C”était catastrophique Tres sale Le micro-ondes ne fonctionne pas La chasse d’eau ne fonctionne pas Les draps étaient très sale C’était un cauchemar
• Aleena (10/5): - Great people great service
• Tilda (8/5): Helt okej hotell - Det var ett bra hotell med en härlig och ren pool, däremot kunde vi inte utnyttja stranden då det inte fanns något vatten så långt in utan var bara lera. Det var en arbetsplats jämte hotellet som störde det lugna ljudet emellanåt med. Sen fanns det ett gym, men det var tydligen privat, hade varit bra om det hade framgått i bokningen. Svårt också att veta öppettider på caféet som låg i angränsning till poolen då de stängde emellanåt. I vårt pris ingick inte frukost heller, så lite för dyrt för vad man fick tyvärr, men värt för poolen annars.
• Kaan (6/5): Alternatifiniz yoksa belki 1 gece için - Çok eski bir bina, bu siteye yükledikleri görseller muhtemelen açıldıkları ilk seneye ait. Renovasyona ihtiyacı olan bir otel. Aldığı 4 yıldız hata ile verilmiş olabilir, 3* bir standart mevcut. Güzel olan şey deniz mazarakı bir odada kalmamızdı.
• Kanchan (1/5): Bad -
• Fannie (1/5): Not advice anyone to be torture in this place - Nothing, everything was sucks Simply poor staff, they keep me waiting 6h to handle front dest issues. House keeping she handled front office just a surprise. Very poor communication skills. Booked a room and paid for it with breakfast, and I forced to tale a different room and breakfast sent to my room while i am sleeping after long travel. Simply avoid this place.
• Rasheed (7/5): overall it was okay - Location was good Was expecting to get a room from the other villa. should not have put other photos.
• Bobby (1/5): Bad - Nothing They have shown villas in the picture of booking.com ad. We booked the hotel thinking we are booking the villa. After reaching the hotel, we came to know that it was not the villa that we booked and its just the normal room. Thats why the rating of this hotel is very poor. I asked the same situation to the hotel staff, they also said people book it hoping they are booking the villa but the ad is about some other hotel building. You should remove the villa pics from the booking.com ad
• Haseeb (1/5): Bad -
• Grubiza (2/5): Already did dont repeat your questions - Nothing All of it
• Muhamad (1/5): Bad - Nothing Dirty rooms , worn down , staff only available until 11pm Spooky
• Angel (4/5): Langkawi lagoon - Nothing much around the facility, lagoon is muddy during the day, bug and mosquitoes get inside room. I stayed over the water. Air conditioner was cold Shower floor was slippery
• Aigars (2/5): Very poor -
• Yun (9/5): Superb -
• Hubert (2/5): - Unfreundliches Personal, kein Restaurant, Frühstück an der mlni Pool Bar (haben lieber verzichtet). Toiletten in der Lobby und am Pool immer ohne Toilettenpapier. Insgesamt eine ungepflegte alte Anlage, trotzdem 1 Stern
• Sharon (3/5): Don’t rely on the pictures they are obviously very old. This property is completely falling apart. - Beautiful spot This property was obviously beautiful at one time but has been completely let go. The floor of my room was soft and appeared to be rotting. There was black mold in the bathroom. There was nowhere on the hold property to purchase a drink and it is not in town so not many choices.
• Shun (4/5): - Outdated and poorly maintained property, staff are no where to see, poor air conditioning and no restaurant service.
• Amit (2/5): - Worst stay experience in my life so far. This property looked like a dead place. They took good 30 min to find my booking when I reached. Eventually agreed that it is there. The hotel has zero maintenance. No facilities. No amenities. Restaurant closed. Nothing to eat and order. I won’t recommend this place to anyone.
• Ahmed (10/5): - De var kjempe koselig
• Reza (4/5): Mud beach resort - Our room size was ok but it was out-dated and not very clean. There was no beach just mud. They should call it the mud beach resort. Wouldnt recommends.
• JISEON (2/5): 최악의 리조트 - 지난주 금요일 부터 2박 숙박함. 1일차 금요일에 밤 10시에 도착했는데 수영장 앞에서 노래방 밴드에 때창으로 시끄러워 1차 항의하였으나, 11시에 끝난다고 해서 올라갔는데 11시에도 계속 함. 2차 항의 하러 내려가 숙소 바꿔 달라고 하자 12시에 끝난다고 숙소를 바꿔 줄 수 없다고 불친절로 일관 12시 넘어 음악소리는 멈추었으나 새벽 3시까지 수영장앞에서 술취한 사람들이 큰소리로 떠들고 있어 결국 4시 넘어 선잠자고 다음날 일정도 망침. 호텔스닷컴에 항의 하여도 현지에서 별 대응 안해준다고 함. 랑카위에서 3일 여행을 망침.
• Verified traveler (6/5): - D scenery is good
• Janne (6/5): Odotin hotellilta enemmän - Valitettavasti hotellin kunto oli surkea, eikä vastannut millään 3 tähden hotellia ja reilun 100 euron yö hintaa. Kuvat vääristävät totuutta. Huone oli periaatteessa ihan siisti ja tuoksui hyvältä, mutta lattiat olivat likaiset. Palvelu oli hotellissa ihan hyvää ja ystävällistä. Hotellin sijainti on myös huono ja vaatii oman auton liikkuaksesi esim. syömään. Ranta on uimakelvoton, matala savipohja. Puitteet hotellille olisi hyvät, koska miljöö on miellyttävä ja vehreä, mutta rakennukset ja muut puitteet ovat ränsistyneet pahasti.
• AK (2/5): - 周囲の環境は良いが、とにかくホテルが古く廃墟のよう。スタッフもやる気がない。部屋も含め全体的に汚い。庭も手入れがされていないため芝生は枯れているし、ホテルのあちこちにゴミが落ちている。プールもチェアは錆び付いてマットも汚いし、水面にはゴミが浮いている状態。歯ブラシもなく別料金を請求され、コーヒーについては最終日は部屋に用意されず、これまた追加料金。 隣のオンバック ヴィラ ランカウイホテルと大違い。４つ星だと思って予約をしない方がいい。二度と行かない。
• Verified traveler (4/5): - The property is in urgent need of a renovation. From walls that had water leaks and haven’t been repainted in decades to dirty pool mats to a “beach” that you can’t swim in, this was overall just a bit of a shock.
• Fethi (6/5): - Très cher pour ce genre de prestation Pas de wifi confort très sommaire
• Verified traveler (4/5): Not recommended - Dec 2019 - I would not recommend this Hotel, at first when booking it looked amazing in the photos but it is nothing like in the photos. First of all the reception service is bad, breakfast is terrible and not much choice, the water chalet we booked had no phone so had to walk miles to get to the reception if anything was needed. The interior of the chalets need upgrading badly. The private beach is not usable. The only good thing was probably the swimming pool, which the kids loved. It is also less than 10 min drive from the aiport but then no facilities in the area... very much deserted.
• Ma (8/5): - I thought room service menu is very high standard. All staff are very kind and helpful. The room has a small bed for kid is really nice.
• Verified traveler (8/5): - Nice location. Some room facilities were not working. Toilet flush knob was faultyThe aircon was temperature control was
• Verified traveler (2/5): - The property is in a very bad condition. Please do not stay here. Room was full of red insects which can bite.
• Verified traveler (2/5): No to this property. - This hotel need serious maintenance jobs. It does not at all look like the images given in their website.I felt stupid and cheated with this booking. Wasted my money,time and spoilt our holiday mood.
• Jessy (4/5): A Disappointing Experience - The hotel is not well maintained. It is pretty worn out. bathrooms and faucets were old and leaky. Smell of mildew or dampness was annoying. The room was supposed to have two queen beds but it only had one queen bed and a single bed. The staff added a folding bed with a very thin mattress which was extremely uncomfortable. However, upon our complaint, they replaced the mattress with a better one. The beach in front of the hotel is not swimmable due to thick layer of sediments covering the beach. The so called Beach Resort lacked any dining or food service. No food or beverage available on the premises. The WiFi service was almost non-existent most of the time. The TV offered only 8 channels all in local language. Not a single English language programming. In an nutshell, it barely offered the minimum necessities. Will never recommend this hotel to anyone. Although, on a positive note, the staff were very courteous and helpful.
• Laleh (2/5): - It was such a waste of time,money and vacation time. Super regretting it.They never mentioned the beach is not suitable and is not proper for swimming.the location, cleanness and their service was awful.
• Gavin (2/5): Adams Family style Resort - Resort need total refurb, 1. in room phone doesn’t work 2. No cold water in bathroom 3. Absolutely no water on last day due to some reason 4. Buildings are falling apart Plants growing out of the building
• Jessie (8/5): - The facility is kind of a bit old. The toilet is not functioning well. Toiletries was not replaced.
• Verified traveler (8/5): - I liked The view from my room, And i did not like That People Were diving In The pool with their clothes...!
• Verified traveler (6/5): - Chalets were a bit run down and not maintained well however the staff were polite and service orientated;
• Rajeev (4/5): - Overall property is huge and good but furniture and fixtures aren't good. They are very old. Also since its next to sea baech so lot of mosquitoes. I travelled from KL to Langkawi and reqched at 10.30night. In my Room AC wasn't working completely. Toilet flush wasn't working properly and exhaust fan wasn't working at all in toilet. Though I booked room almost 2 and half mths back. When I raised concerns, receptionist gave me cottage villa that was not good either. She said I dont have any other room. So finally I had to compromise with 2 single bed room instead of double bed room. By the time I settled and shifted to new room it was more than 12am and I was cracking. Had pathetic experience and wouldn't recommend it to anyone...Rajeev Misra
• Verified traveler (4/5): - Very old , no aircond, swimming poor no maintenance, Room door using manual key & always stuck to take out. not recommended to stay again.
• AMN (10/5): - Like the design and service of buggy. But the swimming pool looks dirty - water seems not changed everyday
• Verified traveler (6/5): - Always first impression is the last impression when i entered it wasn't the room what i was expected small bed toilet not clean.
• Verified traveler (4/5): - Checked in and told that we have to pay all extras in cash. Fortunately we carried sufficient cash. Only room by credit card. Hotel run down
• Verified traveler (8/5): - Location and Staffs are very friendly
• Florian (6/5): So-so - So-so
• Verified traveler (10/5): - Nice hotel..
• Verified traveler (10/5): - Best ever and good
• Verified traveler (6/5): - There was a cockroach and mosquitoes in the room
• Verified traveler (6/5): - The restaurant is limited as in this hotel they serve breakfast but not lunch & dinner. Surrounding is noting to shop & eat is so inconvenient we have to walk to ombak villa to eat our Bfast & lunch plus dinner. The small breach cannot swim and we have to go nearby beach to swim. The view is nice cause we staying in the water chellet. But is convenient to grab a car or taxi from the hotel. The Furniture is old. Thank You Pauline Sim
• Verified traveler (8/5): - It was nice, yet there is no beach to be able swim
• azard (8/5): - ada problem kebocorang aircont dan air pada bilik air tiba2 tiada ketika pengunaan bilik air
• Verified traveler (4/5): - It's close to the beach but it doesn't appear very safe for swimming.
• Verified traveler (2/5): Never book it - Hotel pics are old and the condition of this hotel is not good. bathroom flush didn't work. flies on food. low water at chalet or beach area....you cannot go to the beach.. food quality was very poor.
• Klaas (6/5): Hotel with nice beach, but to swimming in the Sea - The beach is unsuitable for swimming. Thick layers of mud/clay covering the shorelines. The hotel is currently under renovation. Has potential, but needs management focus on maintenance. Pool was very nice. 10 min taxi ride to restaurants/shops/nice beaches. Room with shower very clean.
• Muhammad (2/5): Bad Hotel - Dirty room, and furniture is old, beach not nice as not suitable for swimming. Not recommended at all.
• Verified traveler (4/5): hotel beach n facilities - hotel got it private beach but no maintenance at all , beach dirty with lots of rubbish . Got a Gym but it is hot and stuffy , nobody using it .
• salamah (8/5): - Hotel is old, needs to renew, they must clean the beach. WiFi is very poor and restaurant must add more food to menu.
• Sree (6/5): Has character but rooms need some TLC. - Location is beautiful and the pool delightful. Room is spacious and has some old style charm. Bed Matresses and linens are in desperate need of replacement and walls need a fresh coat of paint (plaster peeling in several locations). Breakfast choices are limited.
• Lino (2/5): Dont stay there whatever - Lost money, the manager asked to go and report to police. Just a not so nice experience ever. Very downgrade hotel.
• Verified traveler (4/5): Spacious hotel near the airport - Too far from ‘civilization’. Have to drive 25min to Pantai Cenang and longer to Kuah town. I booked room for 3 with breakfast but only gave me 2 pax of (toiletries, towels and breakfast vouchers). Breakfast spread was miserable. Bread served was stale and found with mould. Not worth the 35RM.
• Grace (2/5): Do Not Stay This Hotel! - We booked 2 rooms for our family trip for 3 nights, when we arrived around 3.15pm, the rooms not yet get ready, we wait for around half an hour! As I prefer to pay at hotel for my booking, the staff told me that their credit card merchant is offline, we only can make payment by cash, when i request to pay when we check out, the staff said the merchant cannot be fixed even 3 days later, this is my first time to experience the hotel only can accept cash, we need to go to withdraw few thousand man! I'm suspect the hotel do not have the credit card merchant! They only give one access card for each family room and Super deluxe room where mostly hotel give two access cards! Another funny thing is the telephone and TV devices only install when we get into the room! The room is smelly, toilet is dirty and there is a peanut size damage hole of the toilet bowl seat cover, the fitting is old and some of the cabinet laminate started peel out. It is really uncomfortable step in to toilet! The staffs at the hotel never great you and no smiling at all! The breakfast serve at the next door of the 5 star hotel restaurant which not much of food variety. The only good thing is they have good Wifi connection! How disappointed to pay so much on this old and non standard hotel!
• Reign (6/5): Average stay - Although the room is spacious, the condition of the room needed some maintenance and much cleaning. Once our room door was not closed properly after our return. We got a shock and thought it was broken into. Thankfully all things were untouched and we figured it could be the hotel staff who did not close the door properly after cleaning the room. We gave our feedback to the hotel.
• Verified traveler (6/5): A worn hotel with its own quiet and private beach - This hotel was probably built in the 70s and is in need of a major overhaul. However, if you’re looking for a quiet beach getaway, this hotel suffices. It is about a 5-7 min drive from the airport (costs only RM16 one way by taxi) so it’s very easy to get in and out of the island. Food at the restaurant is relatively inexpensive (whether the in-room dining or the Middle Eastern restaurant). The hotel provides a complimentary buggy service to the nearby grocery store so that’s convenient if you’re looking to get some bottled water, drinks, snacks or even swim/beach wear. I went to Langkawi for a quiet getaway and didn’t want crowds, so I was quite contented to stay at this hotel and be on the small but quiet private beach. If you’re looking for more fun beach activities, go to Pantai Cenang (Cenang Beach), it’s more happening and is a little bit like Bali (without the alcohol and pubs).
• Sarah (4/5): Hotel accepts cash only - The staff were friendly, polite and accommodating but the hotel was a bit rough around the edges...odd toiletries in the bathroom (bath soak but no shower gel, no hand was in toilets), cushions missing from chairs, pool bar closed and they only accepted cash for room payment. We got a huge discount on the room but if I’d paid the asking price I’d have been pretty disappointed. The staff seem to be keeping it together against many odds.

Photos