Hotel San Marcos Grand

Location: Avenida Alvaro Obregon, 51 Norte Colonia Centro, Culiacán, mx

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Shuttle service (additional charge)
• Grocery deliveries
• Wheelchair accessible
• Kid meals
• Evening entertainment
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• Broadcast Live sport events
• Happy hour
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Secured parking
• Garage
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Premier Room, 1 Queen Bed

  1 Queen Bed

  215-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV with cable channels

  Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water

  Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and laptop workspace

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Lever door handles

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Pillow menu
  • Bedsheets provided
  • Highchair
  • Window screens
  • Laptop-friendly workspace
  • Lever door handles

• Premier Double Room, 2 Double Beds

  2 Double Beds

  Overlooking the city

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV with cable channels

  Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water

  Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and laptop workspace

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Pillow menu
  • Bedsheets provided
  • Highchair
  • Window screens
  • Laptop-friendly workspace
  • Lever door handles

• Executive Room, 2 Double Beds, City View (Solo Hospedaje)

  2 Double Beds

  320-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV with cable channels

  Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water

  Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and laptop workspace

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Lever door handles

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Pillow menu
  • Bedsheets provided
  • Highchair
  • Window screens
  • Laptop-friendly workspace
  • Lever door handles

• Excutive Room

  The Executive Room offers a working desk and free Wi-Fi to help the working guests. It also features flat-screen cable TV for leisure time, and a coffee machine are available. The private bathroom has a shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Dressing room
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Executive Double Room

  Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Dressing room
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Queen Room

  This double room offers a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Telephone
  • Toilet
  • Toilet paper
  • Accessible by lift
  • Smoke alarm
  • Free gym access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Studio

  This suite offers air conditioning, a flat-screen TV and city views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Telephone
  • Air conditioning
  • Toilet
  • Accessible by lift
  • Smoke alarm
  • Free gym access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double Room

  Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Dressing room
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• David (10/5): - Descanse genial Todo estubo de maravilla
• Altamirano Nava (10/5): -
• Sergio Jhonattan (10/5): -
• Zazueta (10/5): - Me gusta mucho hospedarme centrico y muy comodo y buena atencion gcs Ningun comentario
• Valdez (10/5): - Excelente servicio
• Cortés (9/5): -
• Mónica Isabel (10/5): -
• Raul (8/5): -
• Paul (9/5): - -sehr gute Lage in Downtown - das Hotelpersonal ist zuvorkommend - dss Hotel ist flexibel bei Check In|Out Zeiten - kein Kühlschrank im Zimmer - das Zimmer war nicht sehr sauber ( Teppich) - die Beleuchtung im Zimmer hat teilweise nicht funktioniert
• ARLIN CRISTINA (10/5): Extraordinario-Excelente REcomendadisimo - la atencion del personal e instalaciones todo excelente
• Vladimir (10/5): -
• Luis (10/5): -
• María Belén (10/5): - Las camas
• SIBELY (9/5): Confortable - Comodidad y decoración. El personal fue amable, el desayuno muy bueno, aunque pudiera haber más variedad. Muy buena ubicacíon en pleno centro. Ligero olor a humedad en la habitación, pero fuera de eso nada más, todo muy bien, como ya se comentó antes.
• JOSE (10/5): -
• Celeste Perez (10/5): - Beautiful place. It’s the second time I stay at this hotel. I plan to continue coming here with my family
• GABRIEL (10/5): Gran hotel como los que ya no hay - La amabilidad de todo el personal El desayuno buffet le falta sazon al huevo y las tortillas frías, pero todo lo demás muy cómodo todo.
• Sergio Jhonattan (10/5): -
• JOSE (10/5): Over all I liked the hotel and if I go to culiacan again I will stay in this hotel - Friendy atmosphere stuff very Friendy. Very nice lobby, everything I wanted it was provided. Location in downtown Safety box instructions were weird and it was in a position where is very hard to read. No fridge in the room
• DIEGO (10/5): - Todo excelente
• Sergio Jhonattan (9/5): - La ubicación Todo bien
• Ernesto (9/5): -
• Ernesto (8/5): -
• Sendi (2/5): - The property was dirty, the conditions of the bathrooms were bad. We couldn't use the toilet in our room because it was clogged and the shower was also backed up. I called for maintenance, they came into the room to fix, however the problem wasn't resolved. They have a venue hall upstairs and they hosted a wedding on Saturday and it was extremely Noisy, you could here the music and the vibration of the walls until 1am. Also the restaurant hours were not as specified current hours are from 7am-3pm.
• Alma (10/5): Exceptional - Everything was great was quiet clean the restaurant was nice
• Andres (10/5): - Nice and clean
• Janeth (10/5): Excellent place - People was very friendly Everything was good
• Corona (3/5): Disappointed - Well first of all, the bathroom light was low then the light went out . One of the bed lamps was broken. The shower drain wouldn't drain right. Would get full of water. Everytime I ordered in my order wasn't never right. I have stayed there over 16 yrs and this has been the second time I was satisfied. My house keeper she was amazing and the bell hops and the velvet parking service.
• Guadalupe (10/5): - The hotel is both elegant and well-maintained, offering a pleasant and refined atmosphere. Conveniently located in the downtown area, it provides easy access to a variety of shops and dining establishments. This establishment has become my preferred accommodation whenever I visit the city.
• Randy (2/5): - Staff was very rude and unprofessional. Along side from what Expedia stated they refund money, im general overall, DO NOT RECOMMEND this hotel for Americans.
• Lorena (8/5): - Service
• Inese (8/5): Very good -
• Francisco (10/5): - Friendly staff and the best breakfast in Culiacan.
• Jose (10/5): Exceptional - The location and great breakfast. The Tv was not working properly, and I only had a few channels..
• Rodolfo (10/5): Great as always, our prefer place to stay -
• Ofelia (10/5): Exceptional - Excelente servicio
• Ruben (5/5): location is excellent - location, and housekeeping more pressure on the shower not just that drip, toilet had to flush 2 or 3 times......but yea the shower was the worst, clugged up sink in the reatroon
• Brenda (4/5): - Es un desperdicio el personal tan amable y tan bueno que tienen en ese hotel y el dueño no se preocupa por el mantenimiento del lugar.
• Fernando (10/5): - I stayed the staff was great the hotel was clean recommend it !
• Juan (7/5): Good -
• wilfredo (4/5): - No queen size bed I reserved instead gave 2 individual beds this is 2nd time in a row
• Rodolfo (10/5): Nice Stay!! - This is a great location, excellent service and very clean
• Luz (10/5): - I’ve stayed at this property several times and would stay again. The staff treats you like family. It’s close to restaurants, shopping, and it’s very safe.
• emmanuel (4/5): - It was run down , lacked upkeep
• Rodolfo (10/5): Elegant without been "fancy", excellent location, very friendly staff, very clean and well mantained - Breakfast is good although before was a buffet without extra charge. We have been in several times in the last 6 years. Noting that you can control. Sometimes outside noise but you cannot do anything on that matter.
• Verified traveler (6/5): All great but... - Everthing was great except for one thing... the person the greeted us at the front desk. She was rude and wanted to chamge my room just because it wasnt ready...she ignored us the rest of the stay..but the room was great, close to everything downtown..
• Fernando (8/5): - the property is very nice, and most people are wonderful, except during breakfast (hotel restaurant), they were several rude people , which we reported to the manager right away, We think some of those people they shouldn't be working in a place where been courteous and polite is part of their job
• Karina (10/5): - The ac was a little hard to keep cool but other than that no complaints
• George (7/5): Good -
• Jon (8/5): very good, 2nd time staying there will stay 3rd time. - Free breakfast wonderful would like workers to be bilingual.... very nice older hotel and perfect location downtown
• Glez (1/5): HORRIBLE - Property is old, staff is rude and not helpful- I was having problems with the Wifi and politely asked if there was something wrong or if I did something wrong (when trying to sign in), and they answer right away was “well you are the only one complaining!” I’m not complaining, Im asking!!- they have no manners , the girl who was at front (I believed her name is Karen - well deserved name), she treated us like we were asking things for free!! No, Im not! Im paying and she should be more helpful! We left after 3 hrs of checking in, I can believe they charge like they were a good resort, rooms NEED UPGRADES!!!! Is like walking back into the 90s!! Old furniture, old a/c- it was a transportation to the past, but paying the future 😪 We went to the Holiday Inn Express, they were so helpful, hotel is new and they charge the same as them , but you getting what are paying for!! Property is old, staff is rude and not helpful- I was having problems with the Wifi and politely asked if there was something wrong or if I did something wrong (when trying to sign in), and they answer right away was “well you are the only one complaining!” I’m not complaining, Im asking!!- they have no manners , the girl who was at front (I believed her name is Karen - well deserved name), she treated us like we were asking things for free!! No, Im not! Im paying and she should be more helpful! We left after 3 hrs of checking in, I can believe they charge like they were a good resort, rooms NEED UPGRADES!!!! Is like walking back into the 90s!! Old furniture, old a/c- it was a transportation to the past, but paying the future 😪 We went to the Holiday Inn Express, they were so helpful, hotel is new and they charge the same as them , but you getting what are paying for!!
• Raul (6/5): Pleasant -
• Dino (10/5): It was great overall - Breakfast was very limited options For the American bkfast. More choices in the American breakfast
• Anonymous (9/5): comfortable stay - nice and clean
• Sergio (10/5): - Exelete servicio todo el personal y la recepción muchas gracias
• Guadalupe (9/5): Superb -
• Rodolfo (10/5): Exceptional -
• Francisco (9/5): Superb -
• Verified traveler (4/5): Affordable and Central - This hotel was probably nice in its early days. I stayed in a junior suite on the floor with the 600 room numbers. It was a bit dated. There were a few reviews about dirty carpets and floors and can confirm that is still the case. I didn’t see a vacuum on the house keepers cart so it makes sense. Bring shower slippers if you can just to be safe. Note that due to their being a venue here, they do host weddings and parties, so I could here the music loud and clear. If you’re a light sleeper, this will definitely keep you up. If you plan to leave anything charging in the room, note that outlets won’t work unless your room key is in the slot in the entry way of the room. I don’t think the hotel likes this as the cleaning lady would always pull it out, even when leaving the do it disturb sign on the door. Breakfast is included daily with the stay which was nice. If you’re just looking for a central/affordable place to sleep, you won’t have a problem. I’m just critical cause I used to clean hotel rooms.
• Martha (9/5): Superb -
• elizabeth (10/5): - From the moment I arrived I felt welcomed and safe. The rooms where very clean.. Staff was courteous and attentive. The Host at the restaurant was exceptional I forgot her name She is tall, light skin blondish hair and very outgoing so cheerful. I would like to see her in some nice red color nails it would make her shine even more that personality that she already shines. Breakfast was very tasty as well various choices to choose from.
• Maria (6/5): not what i expected - Overall it was okay, but did not expect to find a roach by the bed stand as a unpaying guest.
• Rosario (6/5): - I liked location, bed was comfortable and nice shower, restaurant, gym, and service was not very good,.. but for the price might be good for Some people..
• Connie (8/5): Very good -
• Blanca (9/5): Superb -
• Palabral (9/5): Superb -
• RICHARD (8/5): - I thought the problem was pretty nice I did not like that I did not have access to the beach it was roped off because of a rose in which I understand.. I would have liked more transportation going by so if I wanted to take a ride down to the center of town I could have without thinking me... And it would be nice to have remorse shops around within walking distance but understand is an upper coming area maybe in a couple of years.. Put over all the rooms clean everything was nice to people.... It was very nice to eat at the restaurant 8 there twice had a dinner by myself and Was very very good shuffle was excellent service staff was... Think the staff for me..
• Karla (10/5): - N/A
• Anonymous (9/5): was good - was a good place to spend the night, the personal was profesional and friendly we went out to the pharmacy and around the entrance steps (outside) was a huge roch, 🥹😱 maybe needs more attention around the property .
• Hugo (10/5): Exceptional -
• Amratpal (7/5): Oh so many opportunities for improvement and all such simple things - the hotel is pretty awesome with a great location and great staff, the English speaking staff were very helpful and the Spanish speaking staff always did their best to help. the on site restaurant is a joke, the included breakfast options are so unclear, what was included and what was charged for varied depending upon who your server was, this included my having the same breakfast two days running, one day it was included the next it was charged. in particular Frank and Perla were incredibly unprofessional and tried on several occasions to serve me wine that was clearly off and then charge me for premium wine, In fact Frank was so blatant that he told me to order food from the premium menu as he needed the money!!! The hotel is great, just stay away from the on site restaurant
• Evangelo (6/5): - Falta mantenimiento
• Salvadoreño (9/5): Superb -
• Salvadoreño (9/5): Superb -
• Paola (10/5): Exceptional -
• Luis (10/5): - Un hotel muy tranquilo y limpio
• hagop (8/5): - Propert was quite and peacful. Employees very friendly and helpful. Hotel clean and rooms were big
• Agustin (4/5): - They did not clean very well the carpet was dirty
• Ted C (10/5): - Cleanliness and location. Too bad they do not allow taxis to be at the property, so it is a bit hard to find one. You have to go out. I asked the taxi drivers on the street why they did not park in front of the hotel, and several of them told me that the "staff" demand $50 pesos per person they pick up.
• Gustavo (8/5): - Clean, convenient and quiet place
• Claudia (10/5): - Stayed here for a week for my wedding. All our family stayed and everything was exceptional. Only complaint is for the reception desk. The only female they have attending always seemed moody and annoyed. As for every other staff member exceptional service, thank you!! Definitely would stay here again.
• Francisco (2/5): - Restaurant staff was horrible . The worst i ever had . Hotel staff was great ! Really disappointed they only give you 2 free breakfast when you get a suite . I registered for two jr suites double beds and 8 people total only got 4 free breakfast even though the ad says free breakfast . Really bad service and overcharge me even i had a free breakfast .
• Oscar (10/5): - The electric plugs need to be change.
• Luz (10/5): - There is absolutely nothing I disliked. The hotel is located in downtown close to everything. It’s very clean and the staff is excellent.
• Martha (10/5): - Very fancy looking.
• Diana (10/5): - I like everything, the service, parking, the room, the service cleaner, the restaurant and the price
• Jose (10/5): Great hotel - It was an excellent stay with great service. Went out of there way to provide us with refreshments after midnight when restaurant was closed. Nice location on the city's main street. Restaurant's buffet and other dishes are delicious. Have stayed here before and will continue to do so in future trips.
• LUIS (8/5): - NICE HOTEL,CLEAN, RESTAURANT HAS GOOD FOOD,PRICE IS VERY AFFORDABLE.
• Luis (10/5): - Excellent place to stay a lot of shopping around hotel staff very attentive of your needs cleanliness of hotel on point food on point and bar area very nice
• Samuel (10/5): - Grear service
• mark (10/5): - Customer service is excellent
• Monica (10/5): - Always a very nice stay...perfect serive..nice rooms..good restaurant!
• Verified traveler (10/5): - A great place to stay.
• Verified traveler (10/5): - Location
• Michael (10/5): Central location - Helpful staff, very friendly, walking distance to the mercado
• Michael (10/5): Quaint , good location - Brief stay for us but great service by everyone there
• Verified traveler (10/5): - Right in the center of downtown Culiacán.everything near by
• Verified traveler (8/5): - Cleaning lady Luzelena was very dedicated to make our stay perfect. She went above and beyond.
• Verified traveler (10/5): - Excellent service
• Verified traveler (10/5): - Rooms are super clean and spacious, personnel are kind and attentive. I had a late Check in and I was starving, I ask the bellboy about room service hours, he kindly gave me all the information

Photos