Lucky 8 Hotel

Location: 21-25 York Road, Ilford, gb

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Room service
• Terrace
• Family rooms
• Safety deposit box
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Double Room

  This room has a modern private bathroom, a flat-screen TV, a safety deposit box, free toiletries, a telephone, tea/coffee making facilities, alarm clock, radio, and a hairdryer.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet

• Twin Room

  This room has a modern private bathroom, a flat-screen TV, a safety deposit box, free toiletries, a telephone, tea/coffee making facilities, alarm clock, radio, and a hairdryer.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Heating
  • Alarm clock
  • Wardrobe or closet

• Triple Room

  This room has a modern private bathroom, a flat-screen TV, a safety deposit box, free toiletries, a telephone, tea/coffee making facilities, alarm clock, radio, and a hairdryer.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Heating
  • Alarm clock
  • Wardrobe or closet

• Quadruple Room

  This room has a modern private bathroom, a flat-screen TV, a safety deposit box, free toiletries, a telephone, tea/coffee making facilities, alarm clock, radio, and a hairdryer.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Heating
  • Alarm clock
  • Wardrobe or closet

• Single Room

  This room has a modern private bathroom, a flat-screen TV, a safety deposit box, free toiletries, a telephone, tea/coffee making facilities, alarm clock, radio, and a hairdryer.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Heating
  • Alarm clock
  • Wardrobe or closet

Guest Reviews

• Radhushan (10/5): -
• sarah (10/5): - All of it N/a
• Farabi Bin (1/5): - Very dirty Dirty
• Eduardo (1/5): Took money and gave no room like a scam - Nothing Very bad
• Zahid (9/5): -
• SILVESTRU-IULIAN (8/5): -
• Lovepreet (10/5): good - good good
• khalid (8/5): - propre bon service seul chose pas d'accord qui prend 100 pounds comme caution. manque réfrigérateur
• Laura (8/5): -
• Alan (5/5): -
• Kumar (1/5): -
• Eduardo (1/5): Stay well clear - nothing Terrible experience the guy at reception very rude he left me without a room taking the last money i had and im still waiting for a refund one week after... Unprofessional, rude and frustrated behaviour... Previously the gave a me a room smelling strong chemicals and acted like the problem never existed
• Timothy (7/5): You get what you pay for! It's not the Ritz but it's safe, warm and dry! - It's usually a fair price. You get what you pay for. It's very convenient for the station and local shops. It's usually reasonably quiet inside. Rooms are cleaned quite well and are generally cosy. Decor and furniture are definitely dated, carpets need replacing and some of the plumbing in some of the rooms isn't good. Fire doors in the corridors don't always close quietly. It's not a purpose-built hotel so some of the rooms are odd and rarely spacious...but again, you get what you pay for.
• Ali (8/5): -
• Shoukat (7/5): -
• Dianne (4/5): - Close to the tube station. Broken shower,broken light switch in bathroom Light wall switch did not work.
• Hafiz Muhammad (7/5): -
• Muhammad Amjad (10/5): - good location. noisy upstair guests but after telling reception that was taken care of noisy upstair guests
• Trupal (10/5): -
• Almeida (8/5): - Muy bien
• Bert (9/5): - Sehr gute Lage und Ruhig
• Prabhjeet (1/5): I was thinking it will be a good experience however i’m very disappointed by the room size as well as the heating and ro - I don’t like it it was not that good the rooms are very small and so uncomfortable even though the heating was not good
• Stanciu (1/5): Need to make additional fees visible before purchasing at the rate shown in the app - Nothing, as i did not even get to check in because they asked me for £100 additional charge over the booking fee which was not mentioned before paying the original amount shown in the app They asked me for an additional £100 fee over the original price shown in the app.
• JUAN JOSE (7/5): Centrico y recomendable - Céntrico y recepcionista 24h Anuncian por Booking un cobro de 50Gb en concepto de fianza y cuando llegas a hacer el check-in te exigen 100Gb que no devuelven de forma instantánea (devolución de compra or tarjeta) a la hora del check-out, en mi caso tuve que esperar casi un mes para que me llegara la transacción internacional.
• Gordon (4/5): -
• Tatiana (8/5): -
• Kamrul (1/5): It’s a scam they take the deposit then never refund - Nothing Everything including the customer service, customer whenever you message them a robot replies. Been 3 weeks still haven’t received the deposit refund.
• sasikanthan (1/5): - None Smelly
• Malhotra (10/5): -
• Julian (1/5): - BED BUGS!!! My stay was terrible 1e room i checked in I spotted 2 BED BUGS disgusting i took pictures and a video and confronted the hotel staff! I could clearly notice this WAS DEFINITELY not there first COMPLAIN ABOUT BED BUGS!!! There response "We will book you in to a new room! Same problem again BED BUGS!! And I been bit on my back I have 3 red bumps and a rush around it I showed the hotel staff but again there response is have "Washed your clothes" have you had your clothing on the ground" Refunds they tray to avoid by any cost!! Same if you check in they WILL CHARGE YOU £100 Deposit what you "Get back when check out!!!!<<<<<<
• Unity (1/5): Was given a room that didn’t value my money. Room was changed on the last night of our stay and there was no fridge in t - Nothing Poor value for money. Sockets were not working, the room was bad.
• saju (9/5): -
• Jessica (10/5): -
• Eli (6/5): -
• Singh (8/5): - It was good and staff was so helpful
• Singh (9/5): -
• Gordon (8/5): Excellent value for money. - Very clean, polite staff bed was remade every day tea coffee replenished. Room was spacious double at an unbelievable price. Nothing, best value budget hotel I have stayed in in London.
• Harish (8/5): -
• Marco (6/5): Ottima zona comoda con stazione - Stazione vicina molti ristoranti Moquette un po odorosa
• Oyewole Timothy (7/5): -
• Wallbank (1/5): RIP off - Nothing after booking the hotel we got the train to the hotel to only be told when we arrived that it's a extra 100 holding deposit although they pointed out it's at the end of the info on booking.com it is all the way at the end in small print this should be made clear in the price Asked for money to be returned and it never was
• Kelvin (2/5): Very poor, constant loud banging, no privacy, room attendants making alot of noise and came early - nothing much. Positioning of the power sockets Pretty much everything.
• Mohamad Hariz (10/5): Value for money and pleasant experience. - The location is near to the station and Ilford exchange Just the deposit
• Hasan (10/5): -
• Sulkowska (10/5): -
• Samiha (7/5): - The location was very close to the Ilford train station which was a huge convenience. There are also lots of restaurants close by. The pillows were so flat, literally non existent. We requested extra pillows after the first night. They forgot to provide us on the second night. And we only got them for our final night after another request.
• Mihaelq (10/5): - 🙏🙏🙏
• Robina (8/5): Ja was fijn hotel - Alle personeel leden zijn zeer vriendelijk we zijn goed geholpen ben met mijn moeder geweest die slecht ter been is en alles verliep vlekken loos . Medewerker meneer Ali heeft de laaste dag heel goed geholpen. Wij komen hier zeker terug Hou de prijs het zelfde maar geef net iets meer voorzieningen Ontbijt setje verzorging producten.
• Moin (1/5): An exhausting, disrespectful, and completely mismanaged stay that turned one night into a nightmare - The location of the property is good its all over clean One of the worst hotel experiences I’ve ever had. I arrived late after a long, exhausting day of meetings across London. It was raining heavily, and both my wife and I were extremely tired. Despite visible parking spaces on the hotel driveway, the receptionist refused parking rudely and provided no help with street parking information. I was sent outside multiple times in the rain to figure out paid parking myself. After that, I was told the room I booked at Lucky 8 Hotel was not available—without any prior notice. I was forced to walk 7–8 minutes in heavy rain with all my luggage to two different properties, rejecting the first due to extremely poor conditions. Even after accepting a room, I was made to walk back again to the original hotel to complete paperwork and pay a £100 deposit, then walk back once more. I finally got access to the room at 12:43 a.m. To make matters worse, at 7:00 a.m., the receptionist Marius knocked on my door and demanded I move my car because someone else needed the parking. Total lack of professionalism, empathy, and basic hospitality. Absolutely unacceptable. I would not recommend this hotel to anyone.
• Ayaz (5/5): - The broadband connection was poor, making it impossible to do anything online. Due to poor broadband, I couldn’t do anything on the internet.
• Hamad (1/5): I wish i booked another hotel. Because the male receptionist was too rude. - Nothing at all. The receptionist was so rude and he didn’t even know how to talk with the customers. I really don’t recommend it everybody to visit here in this Hotel and the room was too messy and stinky.
• ION RARES (4/5): -
• Safiyyah (5/5): -
• simpson (1/5): Awful living nightmare - I like nothing about this place , the place really needs some renovations the photo of rooms online was very deceiving nothing like what you saw online Dirty sheets with blood ,outdated room broken furniture stinking smell and the constant noise of slamming doors
• Titus (7/5): -
• Marinela (7/5): Business - Staff ok Lots of noise, slammed doors, crying children. ....
• ELIZABETH (3/5): It was not the best of experience. - We had to buy food and had the food in a common room in spite of the fact that they had a kitchenette. For the location, it was perfect. The hospitality was zero The staff were not courteous. They will not greet guests warmly and would not answer greetings The hotel mgt removed the visitors chair from the reception. The hotel was not children friendly. Poor internet service. No intercoms in the rooms No hangers in the wardrobe No effective communication with guests. Relocating guests without prior information or notice.
• Raheal (1/5): - Nothing Nothing
• Umer (6/5): - Near to main lane
• Kelly (10/5): -
• Haytham (1/5): -
• Fara (8/5): -
• Md (2/5): -
• Richard (1/5): Crap - Nothing Fist of all, we chose the accomodation for the location as it is situated near the tube station for easy access to London as my partner has a knee injury. We arrived at the 3 star hotel and was directed to their sister hotel , a five minute drive away. On arriving, at the 2 star hotel, we was greeted by the reception staff and a security guard. On the right hand side of the reception was a room full of kid’s buggies and pushchairs hinting to me that this was a halfway accommodation. We was then escorted by the security guard and taken to our room. Although it was clean it was dated and the bathroom was small and cramped. Beds were uncomfortable and we only had one pillow. During the night there was constant noise and banging off doors. We were booked for 2 nights but handed the key back but only stayed the one night. Not happy and will never stay here again
• Guled (10/5): -
• Arne (5/5): -
• Abiodun (1/5): -
• Strazzera (10/5): -
• Kofi Adu (8/5): -
• Vasilica (9/5): -
• storytime (10/5): -
• Elisa (8/5): -
• Muhammad Nafees (8/5): It was a pleasure - My family stayed in this hotel recently in the beginning one receptionist was really annoying but the manager was very friendly and helpful…. I must appreciate him and his efforts to fix the initial mess …!
• Christina (7/5): -
• santiso (7/5): -
• Ngwadi (7/5): - There is nothing to add. I just I appreciate and can recommend a friend and family The room is very clean
• David (1/5): I would say NOTHING for now - Not at all You took my money, claiming you are holding it and would be refunded; it’s two weeks now and you haven’t refunded it
• Amy (7/5): -
• memhrey (1/5): - The don’t return my dispose 100 pound three day
• Anoop (9/5): Good - All good No water for drinking
• Olman (6/5): Funcional para dormir, no para descansar - Mi estancia en el Hotel Lucky 8 fue, en general, aceptable, con puntos positivos y varios aspectos a mejorar. La habitación es extremadamente pequeña, algo que puede resultar incómodo si se planea pasar mucho tiempo dentro. Sin embargo, entendiendo que se trata de una ciudad como Londres, donde la mayoría del tiempo se pasa fuera conociendo la ciudad y sus atracciones, el tamaño puede ser comprensible. A pesar del espacio reducido, la habitación logra incluir una cama cómoda, una pequeña mesa, un guardarropa muy pequeño y un baño de tamaño normal, lo cual cumple con lo básico. En cuanto a la limpieza, fue uno de los puntos más positivos. Todos los días el personal realizaba limpieza, ordenaba la cama y cambiaba las toallas, lo cual se agradece bastante y demuestra un buen estándar en este aspecto. El Wi-Fi tiene un funcionamiento regular. Una vez que logras conectarte, la velocidad es estable y usable; sin embargo, el proceso de conexión suele fallar con frecuencia, lo que puede resultar frustrante, especialmente al llegar cansado al hotel. El personal fue muy amable y siempre dispuesto a ayudar. No obstante, existe un problema importante y bastante molesto con el sistema de cerraduras. Cada vez que el personal de limpieza ingresaba a la habitación y luego la cerraba, la cerradura inteligente quedaba completamente bloqueada. Esto provocaba que, al regresar por la noche, no fuera posible ingresar a la habitación y fuera necesario ir a recepción para que resetearan la llave. Aunque el personal resolvía el problema, resulta muy incómodo tener que hacerlo repetidamente cuando uno ya cuenta con su tarjeta de acceso. Otro punto negativo es el ruido. El hotel no es silencioso; los pasillos son pequeños y se escucha claramente cuando otros huéspedes caminan, hablan o llegan a sus habitaciones, lo que puede afectar el descanso. Además, dependiendo de la habitación asignada, la vista puede ser bastante mala, incluso directamente hacia una pared. El mejor aspecto del hot
• Muhammad (10/5): -
• Taramatee (6/5): The hotel was clean for sure and staff is good but the quality needs to improve. - The staff are nice. The shower is not good at all. No water pressure as if I was having a shower under a tap. The pillow was very small in thickness as if baby pillow and I did requested another one that I didn’t get. Even the duvet cover is for summer. In winter we don’t use very thin one.
• pasam (10/5): -
• Jayachandran (5/5): -
• Burzyński (1/5): -
• Samuel (9/5): Pleasant stay. Good value for money - Friendly and helpful staff.
• Cojocaru (4/5): -
• Diane Maynard (8/5): Lucky 8 Stay - Friendly staff on arrival and helpful with items requested and directions for my travel. Kettle in room needed descaling (luckily brought my own), tea/coffee in room, no milk or teaspoon provided.
• 704stelat (10/5): I had a Lovely stay in Lucky 8 Hotel - I had a really lovely stay at this hotel. The location is perfect only a minute from the station and it was very quiet at all times. The room was clean and comfortable, and the staff were incredibly friendly and helpful throughout my visit. I would definitely stay here again!
• Sohni (2/5): I am extremely unhappy with my stay and wished I had just booked somewhere else - Was confusing as who I booked with was not where I stayed - had to walk to the location. Staff did not communicate well and I was asked the same things over and over again. The smell in the room was awful, the noise in the room from a heater was so loud and made it difficult to sleep. I could hear the people upstairs moving around all night and this also made it hard to sleep.
• Mary (5/5): - The bathroom was quite nice but shower cubicle needed a non slip mat as it got really slippy when having a shower. The location was good , near train station and the shops . For the price we paid I suppose it was fair however I would upgrade next time if I stayed here again as I felt the room was not very comfortable . There was a burn mark on the carpet, the wardrobe was lopsided and the bed very uncomfortable.
• Carmel (1/5): -
• G3548ZWmartinw (2/5): Not good - Refused hotel room , no physical card to secure a deposit, this hotel is behind on times it should facilitate Apple / Samsung pay, I had no choice but to book elsewhere, terrible service.
• Jeevananthan (4/5): -
• Konstantinos (9/5): Πολύ καλη σχέση ποιότητας τιμης 40 λεπτά με συγκοινωνία από κεντρο του λονδινου -
• Michal (10/5): - Poloha, blízko stanice metra
• Marc (10/5): - Great location, great value nice big comfortable room
• Mara (1/5): -
• Jagirdar (6/5): -

Photos