Hotel City Lugano, Design & Hospitality
Location: Via G. Bagutti 4, Lugano, TI, 6900, Lugano, CH
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Discover the elegance of Hotel City Lugano, Design & Hospitality, centrally located in the heart of Lugano.
Luxurious Accommodations
Indulge in our 48 air-conditioned rooms designed for your comfort, featuring refrigerators, minibars, and modern flat-screen televisions. Each room offers complimentary wireless internet and private bathrooms stocked with luxurious toiletries and slippers.
Gourmet Dining Options
Savor delightful meals at our inviting restaurant, or grab a quick snack at the coffee shop/café. Enjoy refreshing drinks at our bar/lounge, and don’t miss our buffet breakfasts, served throughout the week.
Prime Location & Convenient Amenities
Situated just a stone's throw from Lake Lugano and local attractions, our hotel also offers essential conveniences such as concierge services, luggage storage, and self-parking to enhance your stay.
Experience the charm and hospitality of Lugano—book your stay at Hotel City Lugano today!
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
Policies
Check-in: 03:30 PM - 10:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Free WiFi
- Terrace
- Luggage storage
- Concierge service
- Elevator
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Free newspapers in lobby
- Front desk (limited hours)
- Smoke-free property
- Self parking (surcharge)
- Food and water bowls
Rooms Available
-
Exclusive Double Room
1 Double Bed and 1 Twin Bed
323 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
-
Family Room, 2 seperate bedrooms
1 Double Bed and 2 Twin Beds
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
-
Modern Single Room
1 Twin Bed
240 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
-
Style Double Room
1 Double Bed OR 2 Twin Beds
248 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
-
Modern Cosy Double Room (1 queen bed)
1 Queen Bed
215 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
Guest Reviews
- Salorio (9/5): - Die Dame am Morgenbuffet hat sich noch an mich erinnert 👍🏻
- Francois (10/5): - L'hôtel est impeccable. très bien situé et d'un excellent rapport qualité prix. Le service est également vraiment au top. Je remercie en particulier la personne à la réception qui a tout organisé pour nous permettre un 'very late check-in' ainsi que la charmante dame qui s'est occupée de notre petit déjeuner et qui a été d'une gentillesse simplement incroyable! Je recommande et garde l'adresse, c'est certain! Absolument rien.
- Wendy (10/5): The perfect accomodation for our group. - An extremely friendly welcome for a large group travelling together. Super clean and modern rooms with a lovely breakfast. Nothing - It was everything we hoped for.
- lutz (7/5): -
- Wendy (10/5): Excellent, friendly customer service. - Everything worked perfectly. Nothing - very satisfied.
- Anne (8/5): We had a great time - Breakfast is great! Location was a bit far from everything
- Cosmin (10/5): -
- Carlos (9/5): Perfect -:) -
- Michael (6/5): -
- Stucki (9/5): Schön aber schade - Alles toll bis auf- Das putzpersonal hat meine sehr kostspieligen Kontaktlinsen entsorgt.
- GARAJA (10/5): - The staff was brilliant thanks for them
- Cynthia (10/5): -
- Belinda De Clercq (8/5): -
- Nathalie (9/5): Super Hotel! - Die Matratzen waren mit zu hart…
- Nicole (9/5): Schöner kurz Urlaub an bester Lage wir kommen wieder - Direkte Bus Verbindungen sehr gute Betten und sehr sauber Es war alles zu unserer Zufriedenheit
- Oya (9/5): -
- Enrique (8/5): Todo bien - La habitación muy confortable. Wifi funcionó muy bien en la habitación y en otros lugares del hotel El personal de recepción muy amable pero no hablaban en Español En general un lindo hotel Esta bien ubicado pero a unas cuantas cuadras de la estación de tren y como a 10 cuadras del centro.- En general todo bien Que el personal de recepción no hable Españoñ
- Yves (8/5): - Le parking souterrain et l'acceuil en français. Matelas un peu dur
- Selim (10/5): -
- Danijela (8/5): -
- Martin (9/5): -
- Fabio (10/5): Excellent - Very clean , easy to get around in Lugano . The Lady at breakfast super helpful and very nice . Again with pleasure . Thanks
- Orlando (10/5): Perfeito - Modernidade Tudo ótimo
- Max (10/5): -
- Ginette (1/5): Schmutziges stinkendes Zimmer und dreckiges Bett. Langes Haar auf Kopfkissen, Bettwäsche mit Flecken, Zimmer stank nach - Lage nahe dem Bahnhof War sehr schmutzig mit üblem Geruch
- Bertrand (8/5): -
- Massimo (8/5): -
- Patricia (9/5): -
- Anne (8/5): -
- Maria Filippa (9/5): - Pulizia, posizione, silenziosità, gentilezza e disponibilità dello staff
- Marianne (9/5): - Sehr gutes Frühstückbuffet Schade keine Hotelbar
- Nathalie (8/5): -
- Peter (9/5): Die Unterkunft hat unsere Erwartungen erfüllt, wir kommen wieder. - Das Frühstück war sehr gut, das Personal sehr nett und aufmerksam.
- Jure (8/5): Hervorragendes Personal an zentraler Lage - Tolles Personal, gute Lage, sauber Das Bett war leider nicht so komfortabel
- Luca Solari (9/5): - Cortesia e familiarità Nulla fuori posto
- Thomas (9/5): -
- Adamo (8/5): Ich komme wieder - Das Hotel ist stylisch eingerichtet und das Frühstück war toll War alles in Ordnung
- Rolando (9/5): - Sehr Sauber und feundlicher Personal. Die Lage ist Zentral für ein Spassiergang am See.
- sontowska (8/5): Moze byc - Personel Łazienka która z każdej strony prześwituje i odbija sie w lustrach przez co prywatność jest nie możliwa . Garaż przy dłuższym aucie wjechanie do niego to męka
- Salomé (10/5): - Super réceptionniste hyper gentil, chambre + grande et jolie que sur les photos, très propre, calme Rien à dire ! Super
- Corinne (8/5): -
- Nicolas (7/5): -
- M. S. (8/5): -
- Ilka (6/5): Alles in Ordnung aber ohne Liebe - Eine liebe Seele am Frühstücksbuffet, die geholfen hat. Bisschen anonym sonst Irgendwie unpersönlich, kalt. Win bisschen einfach, lieblos
- Maurizio (9/5): Perfekte Lage, sauber, sehr freundliches Personal - Personal sehr nett, sauber, gute Lage. Selecta Automat defekt und zu 80% leer. Ersetzen oder entfernen.
- Emanuele (8/5): Clean hotel in the center - Hotel very clean, stuff very polite and kind. Big room Breakfast international Basic, shower covered by a curtain that separate from the bed
- Travelari63 (7/5): Lomalaisia Luganossa - Miellyttävä henkilökunta, siisti hotelli Huoneessa oli voimakas ja pisteliäs haju, ilmeisesti jokin puhdistusaine tms. Piti tuulettaa huonetta. Aamiainen suht' monipuolinen - erinomainen appelsiinimehu, joka oli tuorepuristettu!
- Francesco (9/5): -
- Manuel (10/5): Alles super, wirklich ein toller Aufenthalt! - Wir hatten eine super Zeit! Das Hotel ist gut gelegen und das Personal ist extrem freundlich! Vor allem Katia vom Frühstücksbuffett möchte ich speziell erwähnen – sie hat sich wirklich sehr viel Mühe gegeben, war äusserst zuvorkmmend und hat das Frühstück wahrhaft herausragend gemacht!
- Mojca (9/5): Zelo dobra vrednost za denar v Luganu - Dobra lokacija z enostavno dostopnostjo iz avtoceste. Lokacija blizu centra in avtobusne postaje, dostopno peš. Parking v hotelu. Prijazno osebje. Velika soba in velika kopalnica. Obilen in raznovrsten zajtrk, dobre ure za zajtrk. Zmogljiv internet. Okna, ki se odprejo. Ni bilo bideja.
- Fritz (9/5): Sehr zweckmässig und unkompliziert. Zuvorkommendes Personal. - Architektur. Innenausstattung. Bad.
- markus (8/5): Angenehm - Sehr modern eingerichtet - nettes Personal. Check-in war schon vor 15h möglich. Man konnte das Fenster nicht öffnen. Wäre wegen der hohen Temperatur im Zimmer hilfreich gewesen.
- MATTEO (7/5): -
- Asparouh (10/5): -
- Roger (9/5): -
- Katrin (9/5): Super für einen geschäftlichen Aufenthalt - Das Zimmer, die Ruhe und der Wasserkocher Etwas mehr Tee-Auswahl
- Jörg (7/5): -
- Emina (8/5): -
- Matthias (8/5): -
- Selmani (10/5): -
- Octavian (10/5): -
- Emilio Giffi (9/5): - nON HO USUFRUITO DELLA COLAZIONE PER SCELTA E PERTANTO NON POSSO ESPRIMERMI. PER IL RESTO ALBERGO MOLTO CARINO, CURATO E PERSONALE GENTILE. POSSIZIONE MOLTO BUONA PER FARE DELLE BELLE PASSEGGIATE IN CENTRO O SUL LAGO.
- Fabrice (8/5): Très bon établissement à tous les points de vue - Je me rends régulièrement à Lugano pour le travail, je choisis toujours cet établissement. Il est très bien placé par rapport à la gare et à mon lieu de travail, le personnel est très sympathique, serviable et efficace, l'endroit est très confortable, propre, et l'offre au petit déjeuner est excellente.
- Marcel (9/5): -
- Thierry (10/5): Business a Lugano - Colazione fantastica, personale eccelente! Cuffie in bagno per la doccia prodotti cortesia per le signore. Accessori per mantenere in ordine le calzature, calzascarpe.
- Evraz (10/5): -
- Wolff (10/5): great, comfy especially friendly staff and overall clean. - room was great and clean, service was nice and efficient, overall very new but comfortable feel, room was surprisingly spacious, staff especially at breakfast was very friendly and had nice conversations. included breakfast didn't cater well towards dietary requirements, I had a few options but overall it was slightly limited. Still i stocked up on what I could eat and didn't leave hungry. Another thing is that evening time there is only very little shops open and so getting food was harder and so I wish they had a restaurant too or maybe a small shop that is open in the evening.
- Christine (7/5): -
- Gianluca (8/5): Für einen Business Trip absolut komfortabel. - Das einzige was ich bemängle ist, das Geräusch der Lüftung oder einer Türe während der ganze Nacht war ein wenig störend. Zimmernummer 607.
- Livio (7/5): -
- José (9/5): -
- Nadezda (10/5): Komme gerne jederzeit wieder. - Freundliches Personal. Katia, die das Frühstück serviert, ist ausgesprochen herzlich, sehr zuvorkommend und mega zackig am Bedienen. Hab als Veganerin raz fatz alles bekommen, was ich brauche 🙏🏻. Super, herzlichen Dank dafür! Zimmer schön, Wasserkocher für Tee vorhanden. Bett und Kissen bequem. Alles sehr sauber. Lage zum Kongresszentrum ca. 10 Min. Spaziergang. Ideal um Luft zu schnuppern. 100% Weiterempfehlung 👍🏻
- Luca (10/5): 10/10 - Pulizia camere Colazione super Posizione 10 min da lungolago Lugano Tranquillità
- Marco (9/5): -
- Fabrice Quadri (10/5): -
- Jalo (9/5): -
- Matthias (7/5): - Wir möchten uns herzlich bei der sehr freundlichen Bedienung am Morfenbuffet bedanken - so etwas erlebt man nicht alle Tage. Besonders hervorzuheben ist ausserdem das leckere Morgenbuffet mit seiner grossen Auswahl.
- Zaira (10/5): -
- Louis (10/5): -
- susana (10/5): -
- Mauro (7/5): -
- Lyonel (10/5): -
- Andrea (9/5): -
- marc (9/5): Heerlijk hotel in lugano - Ontbijt was geweldig goed, zeer schoon hotel, prima bedden. Fijne, gastvrije sfeer. Vooral de dame die het ontbijt verzorgde is zeer vriendelijk en gastvrij. Een genot om 's ochtends om je heen te hebben. Denkt aan alles, ziet alles. Super! Niets, fijn hotel!
- Heinz (10/5): Very good Value exceptional staff - The Breakfast Lady went out her way to accommodate our late Breakfast Thank you Everything
- Felix_A_83 (9/5): - Hotel perfekt gelegen. Zimmer cool eingerichtet. Parkgarage am Hotel. Sehr sehr freundliches und hilfsbereites Personal. Komme gerne wieder.
- Monica (10/5): - Hotel molto carino e confortevole. Personale molto gentile e disponibile soprattutto il signore, del quale non ricordo il nome, che ci ha accolti e che ci ha fornito tantissime informazioni.
- Matthias (8/5): -
- Antoinette (9/5): -
- Jessica (5/5): Overall, a good experience, but cleanliness could be improved. - Both the reception staff and the lady who served us at breakfast were extremely attentive and kind. It was very well located for what we needed (going to the hospital). Unfortunately, even though we had to wait until the evening to receive the room, it was not properly cleaned. The bathroom had hairs everywhere, which was very unpleasant after a long day.
- Arbnor (7/5): -
- Arbnor (7/5): -
- Marcel (9/5): -
- Stefano (10/5): Piecevole da ritornare sicuramente - Camera pulita e silenziosa. Servizio impeccabile Accesso al garage un po stretto
- TOMAS (9/5): Hotel Tranquilo, cercano al centro, buenos servicios. - Hotel tranquilo, no muy lejos del centro, unos 7-10 minutos andando, buena limpieza, la atención al cliente es destacable, sobre todo el personal del desayuno que era un señora muy amable y atenta. En general todo bastante bien, volveríamos a alojarnos aquí. No hubo nada en concreto que fuera desagradable ni mencionable en ese aspecto
- Annalivia (10/5): -
- Martino (9/5): -
- Luigi (10/5): Esperienza perfetta al Lugano City! - Abbiamo soggiornato in cinque persone più il nostro cane, prenotando una camera tripla e una matrimoniale. Fin dall'arrivo abbiamo trovato tutto impeccabile: le camere erano pulitissime e accoglienti, il personale estremamente cortese e disponibile, e la colazione davvero ottima, ricca e ben organizzata. Un grande punto a favore è sicuramente l’attenzione verso gli animali: il nostro cane ha ricevuto una calorosa accoglienza con ciotola, croccantini, acqua e perfino un asciugamano dedicato. Un gesto che abbiamo apprezzato tantissimo! Inoltre, la posizione è davvero comoda: l’hotel si trova a soli 10 minuti dal centro e dal lungolago, perfetto per esplorare la città con una breve passeggiata. Torneremo sicuramente qui per il nostro prossimo viaggio a Lugano. Consigliatissimo! 🐾✨
- Paul (8/5): -
- Raymond (9/5): Fijn hotel - Schoonheid kamer, strak interieur, luxe uitstraling, natte cel mooi, goede bedden. Goed ontbijt met aardige bediening. Faciliteiten op de kamer: twee kartonnen bekertjes en twee houten roerstaafjes, twee zakjes thee. Afgemeten maar mocht de pret niet drukken.
Photos
