Zazan minakami

Location: Obinata 573, Minakami, jp

Star Rating: 3 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Sauna
• Massage services
• Table tennis
• Karaoke
• Non-smoking throughout
• Public Bath
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Thermometers for guests provided by property
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Reception hall
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Japanese-Western style room - Non-Smoking

  The unit offers 2 beds and 4 futons.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom

• Japanese-Style Room with River View - High Floor - Non-Smoking

  The unit has 5 futons.

  Max Occupancy: 5 (5 Adults)

  • Private bathroom

• Japanese-Style Large Room with River View - Non-Smoking

  The unit offers 8 futons.

  Max Occupancy: 8 (8 Adults)

  • Private bathroom

• Royal Suite with River View - Top Floor - Non-Smoking

  The unit has 2 beds and 6 futons.

  Max Occupancy: 8 (8 Adults)

  • Private bathroom

• Japanese-Style room with Open-Air Bath - Non-Smoking

  The unit offers 5 futons.

  Max Occupancy: 5 (5 Adults)

  • Private bathroom

• Japanese-Style Room with River View - Non-Smoking

  The unit has 5 futons.

  Max Occupancy: 5 (5 Adults)

  • Private bathroom

• Economy Room - Non-Smoking

  The unit has 5 futons.

  Max Occupancy: 4 (4 Adults)

  • Private bathroom

Guest Reviews

• Vasily (2/5): -
• Keiko (8/5): -
• Alister (1/5): - very poor communications (non existant) from the hotel. They didnt respond to emails or messages through booking.com. We did not end up staying here.
• Chun Yang (9/5): -
• Chamari (10/5): -
• Naomi (10/5): - We loved our stay here! Beautiful onsen baths, delicious and thoughtfully prepared local food and the staff were so helpful and kind. Really great value - we will happily come back again!
• Tom (8/5): - The lobby is very expensive with lots of room to relax and enjoy the view. Theres lots of art work all around which is great as well, plus the private onsen options are really good. Our room was truly amazing, with incredible views of the mountains. We booked in for dinner and went downwearing the yukata robes provided in the lobby, which was an experience. The staff were really nice and went far to help us during our stay. The evening and morning meals were a very interesting culinary adventure which I recommend highly. The facilities are in need of updating - while very traditional and beautiful, they definitely need some investment. Because of the way the building was built, it can be a bit tricky navigating your way around the different floors and levels.
• Yukio (9/5): -
• Kina (8/5): - Staff were very kind and welcoming. There is a railway right next to the facility and noisy when they pass by at night.
• Yua (10/5): -
• Ryo (4/5): もう2度とこない - 風呂の数が多いところ 風呂や施設が汚い、部屋が暑い。空調管理がいけていない。仕方なく、部屋の窓をあけて空気をいれようにも網戸が無く、虫が入ってくる
• Svetlana (4/5): -
• Emilia (10/5): -
• shigeyasu (10/5): -
• WITIPONG (10/5): -
• Tomoko (8/5): 食事と温泉を楽しむのに適した面白い宿。 - 凝った作りの種類豊富な温泉に面白さがある。群馬県の特産品が味わえる食事も魅力的。迷路のように入り組んだ建物も脱出ゲーム感覚で楽しめた。 温泉の窓に汚れが目立ち、外の景色が楽しめなかった。窓さえ綺麗であれば最高の経験になったと感じる。
• Guy (10/5): -
• powderpup (10/5): Lovely stay in minakami - Gorgeous onsens with additional private onsens that could be booked for an extra fee. Valet parking was a dream. The interior of the hotel is really well looked after. Staff were very friendly and helpful. Food delicious! As the hotel is stretched along the stream its linear shape means there's a bit of distance to get around from onsens, to room, to breakfast / dinner etc.
• Cherdchinda (8/5): - location room facilities quite old and not so clean
• Sean (9/5): -
• Bobby (10/5): -
• SHIHO (10/5): -
• Jason (7/5): - Good size room. Parking for car. Onsen on premises. Dry room for snowboards The corridors were very cold and some general maintenance is poor. Eg leaking taps, low shower pressure. Aircon not working so had to use kerosene heater.
• Mathieu Goffe (8/5): -
• rqw (7/5): -
• SHOKO (9/5): - 温泉が沢山あって、温泉好きな子供たちと共に、いろんなお風呂を楽しめた。 冬の水上は初めてだったが、雪景色を見ながら風情ある夜の景色、朝風呂と堪能できた。 地元の食材を使った朝食バイキングも美味しかった。 お布団もふっかふかで幸せでした。 到着時間が、22時を過ぎてしまったが、親切に対応してくれたし、夜も遅くまでお風呂がやっていたのも良かった。 ※谷川岳に行くのにも、水上駅からバスに乗ってすぐだったし、立地も良かった。
• Prabowo (9/5): - スタッフの方々がとても親切でした。 本来のシャトルバス運行時間外にもかかわらず、深夜到着だった私を迎えに来てくださり、本当に助かりました。 対応も丁寧で安心感がありました。 お部屋は清潔で広く、快適に過ごすことができました。 また水上に来る機会があれば、ぜひ利用したいと思います。
• Yoshimitsu (7/5): Relajante con buena atencion y limpieza . - Su comida,oncen ofuro la atención buena La fachada,y el ruido del aire acondicionado
• Martin (7/5): The hotel was good, but the room was inconveniently located. - The hotel was large and the onsen was good and had multiple baths. The hotel was in an awesome location, the building was directly overlooking the gorge. The room I booked was far and I had to walk multiple staircases, which was inconvenient with luggage. This seems to be a pattern when booking via this site.
• Sayuri (10/5): -
• 靖 (8/5): -
• Heiichi (9/5): 素敵な思い出に残る家族旅行が出来ました坐山水上に泊まって良かった。　ありがとうございました。 - 夕食、朝食ボリューム満点で美味しかったです。 夕食事飲み物フリー良かった。 貴賓室5人各自のんびりできて好評でした。清掃もしっかりしてあり満足でした。 スタッフの方々の対応素敵でした。 （チェックアウト後にお忙しいのに玄関で記念写真のシャッターを押して頂きありがとうございました。） 外サッシの窓ガラス綺麗に掃除してあれば谷川岳も一層きれいに見えたのに残念。 部屋の内風呂のシャワーが壊れていました、水量半分。 大湯からの廊下が寒かった。
• Masaru (7/5): -
• Genta (7/5): -
• yuuto (8/5): -
• Takashi (4/5): 歴史のある宿だったんだね - スタッフの対応がよかった 夜の食事がいまいちだった
• Bobby (10/5): やすらぎとおもてなしのひと時 - 人が良い、綺麗gorgeous!
• YUTARO (10/5): 素晴らしい - スタッフの対応が丁寧で良かった👍
• Charlotte (9/5): Wonderfully relaxing stay with great baths and lovely food, but a bit cold at night - We loved our spacious room and enjoyed the various onsen; the baths were so relaxing. It was poorly insulated as most places like that in Japan so it felt cold when we arrived in the room but we closed the blinds and put heater up to have enough heat in the room.
• NolwennWM (8/5): Agréable pause loin des grandes villes - Bien placé et facile d'accès, pas trop cher pour ce type d'hôtel et des bains agréables. Ainsi qu'un personnel à l'écoute et de bonne humeur. L'établissement se fait vieux et cela se voit sur certains endroit. Dont un sèche-cheveux aux bains publics qui, si il n'aurait pas été proche dautres sèche-cheveux plus moderne, je n'aurais pas compris ce que c'était. J'ai volontairement prit une offre peu cher, donc je ne saurais juger des repas.
• William (6/5): Gutes Hotel, wenn man gerne wenig für viel Geld bekommt - -gute Lage -Buchung eines privaten Onsen möglich - weitestgehend nettes Personal Das Hotel ist ziemlich in die Jahre gekommen, es gibt ganze Stockwerke, die nicht in Benutzung sind, alles eher marode. Es gab kein warmes Wasser im Zimmer. Wir sind Veganer und wurden einige Tage vor Ankunft bezüglich der Essenplanung gefragt ob es Allergien etc. gibt, daraufhin wurde uns gesagt, woraufhin wir mitteilen dass wir Veganer sind daraufhin wurde uns mitgeteilt, dass kein veganes Essen zur Verfügung stünde, da zu kurzfristig. Den vollen Preis für die Halbpension mussten wir trotzdem zahlen. Bei Ankunft wurde uns zum Abendessen ein Fleischberg serviert. Das Personal spricht teilweise so schlecht englisch, dass eine Kommunikation kaum und teilweise gar nicht möglich ist. Preis Leistung ist miserabel.
• purith (9/5): รอคอย จะได้พบกันอีกครั้ง - ฉันได้ประสบการณ์การเข้าพักผ่อนที่แสนวิเศษ จนคิดว่า คืนเดียวยังน้อยเกินไป ฉันตั้งใจจะกลับมาอีกครั้งในปีต่อไป เมื่อเทียบกับบางแห่งที่โด่งดังในกุมมะ ฉันพบว่า โรงแรมนี้ไม่เป็นรองใครเลย อย่างไรก็คามบางคนบอกว่าโรงแรมเก่า แต่ความจริงไม่ได้ขนาดนั้น สวย สะอาด และดูเรียบร้อยดี แม้ภาพในโซเชียลจะดูเก่า แต่ของจริงดูดีกว่ามาก ฉันมีความสุขที่ได้มาพักที่นี่มากๆ มีแมลงในห้องพัก แต่ฉันว่ามันเป็นเรื่องปกติสำหรับโรงแรมบนภูเขา ฮีตเตอร์ร้อน ถ้าคุณชอบความเย็น อาหารเย็นแม้จะดูดี แต่ก็อยากได้เมนูหนักๆบ้าง อาหารเช้าดี หมอน นอนหลับสบาย ออนเซนดีมาก
• Justin (10/5): -
• yuto (9/5): -
• Ivy (9/5): -
• SAYURI (7/5): 家族でゆっくり。 - とにかく広い！施設そのものも非常に大きい、部屋も広め(グレードはさほど高くないはず)、お風呂も大きくて数が多い。通常の週末は空いているので、お風呂も広々使える。新幹線の止まる駅から、往復で送迎があるのも助かります。子供たちは、広いお風呂と、フリードリンク、漫画が気に入ったようです！ 周りは栄えていないので、旅館にのみ滞在して楽しむ前提です。水上温泉エリア、昔は温泉街栄えていたのかもですが、今は寂しいですね。我々は人混みが嫌いで、とにかく密度が低いのが好みですが、旅館の外に娯楽を求める方には不向きです。
• 颯斗 (10/5): - 線路が目の前でホテルから列車が見えるので鉄道好きには凄く良い
• 竹谷 (4/5): 微妙です。 - ロケーションは良かった。 所々修繕が必要な個所が多かった。食事が放置しすぎ。
• Tadaaki (10/5): -
• Tatsuya (7/5): -
• Madoka (8/5): - 晩御飯おいしかった
• John (9/5): -
• Yoshikawa (10/5): -
• Mayurah (10/5): Exceptional -
• Mathieu (8/5): Very good - Nice onsens AC noisy and not very cold
• Brittany (1/5): Bad -
• Nor (7/5): Good - Staff were so nice and accomodating. The place could use a little bit of maintenance. But apart from that it had everything we needed
• Ying (8/5): Very good - It is an old hotel so it has old fashioned atmosphere. It has a wonderful view and staff were very helpful. The Onsen itself is fantastic. Wonderful experience. Minakami is a cute little town worth walking through. The room has a lot of dust, we had to clean the shoji screens ourselves. There was old food stuck in one of the chairs even. There is no restaurant in the hotel.
• Wong (8/5): Very good - About 15-20 min walk from the train station to the hotel. Staff is polite and attentive The air-conditioner in the room is not working well.
• Michael (10/5): Exceptional -
• Michiko (8/5): - 部屋のトイレがなんの臭いかわからないが臭かった。換気扇が壊れているのか、消してもつけても動作音がなかった。ご飯は美味しかったし、あまりきれいではなかったけど、風呂もたくさんあり、とても楽しめた。機会があればまた行きたいです。
• Brady (1/5): Bad service, very unhappy - Location They didn't refund us for 1 of the rooms we cancelled, they told us we would get a full refund for the room we cancelled, but they havnt done it, and they are now ignoring our messages
• Hiromichi (8/5): 名門旅館の質、カムバックを期待する - ①食事に関しては大満足。特に朝食は種類が豊富で地域性も加味してあって素晴らしい ②部屋も綺麗で広く大満足。ただ夜暖房が暑いので切ろうとしたがスイッチがなく調整できなかった。またフロントに聞こうとしたが不通で、このあたりが不満足 ③建物の外壁がペンキが剥がれかけており見苦しい。 ④お風呂は素晴らしいのだが、特に牧水の湯、そこへ向かう畳廊下はシミが多く、高級ホテルにしてはどうなのかな。高級客としてのおもてなし感がぐんと低下した。また壁の凹みも直さず、ほったらかし。 ⑤スキー客用の旅館ではないと割り切っているのか、乾燥室は宴会場を改装したもの。それでも良いのだが、まったく掃除をしておらず、蝉の抜け殻が部屋の真ん中にあった。ということは夏場からまったく掃除をしていないということか。そこへ案内してくれた従業員もまったく気にしていない。 支配人はホテルの隅々までチェックしないのかな。 ⑥総括。昔は皇族も泊まられたようだし、名門旅館のはず。それに恥じないマネージメントをしてもらいたい。 昔は有名人が泊まっているので素晴らしい遺産がいっぱいある。 是非頑張ってほしいとエールを送るものです。 また泊まりに行きますのでよろしくお願いします。
• Dale (6/5): Pleasant -
• Jr. (8/5): - スノーボードの際、またお世話になります。
• Cindy (8/5): Very good -
• Samuele (9/5): Superb -
• Jonathan (9/5): Superb -
• Guillermo (10/5): Lovely haunted type hotel convenient from Tokyo - The location and proximity to Tokyo for winter snow I stayed at this hotel probably more than 5 times in last 10 Years, it’s one of my secret spots I visit in the winter only a short trip from Tokyo, the hotel is insanely old and looks haunted but for me this is the charm I come here for, the dinner is great I always choose it and breakfast is also great! Overall I barely ever seen a tourist is mostly Japanese older couples and bikers. Onsen is nice they don’t allow tattoos but they never said anything to me all times I’ve used it.
• Vilma (7/5): Good -
• Jason (8/5): Very good - Dinner, especially the cabbage dumpling The blinds in the room don't block out the sun
• Swee (9/5): Superb -
• Brett (8/5): Very good -
• Bobby (8/5): Very good -
• Francois (9/5): Superb -
• João (10/5): Exceptional -
• Slaney (9/5): Wonderful stay. Wonderful staff. -
• Yoko (7/5): All staffs are very nice in hotel. - Breakfast was very good. I did not booked dinner. No restaurant open in hotel. So I have to go to town. But not many restaurants open also. I was very sad… They should write no restrictions open in hotel…
• Ying (9/5): Superb - There were so many different types of onsen pools. Nice morning tea and coffee lounge. Room is well designed even if it’s old. Air con and carpet can feel musty.
• Enrico (7/5): Good - The private onsen and the massage chair were both amazing
• Elizabeth (9/5): The staff were incredibly helpful and friendly, the food was amazing and beautiful, our room was quite comfortable and t - The baths were wonderful!I loved its location right next to the gorge with river along with hot springs you could see falling into the river. It was close to a small town where we found great food for lunch. The windows next to the pools, which were in need of cleaning. I would have loved to see the river more clearly from inside.
• Swee (8/5): Very good - The Onsen. The location.
• Rya (10/5): Exceptional -
• ? (8/5): - お掃除が行き届いてないと感じました。川の音がするお部屋でふすまを開けたら窓がとても汚かったです。お風呂の窓も同様に汚かったです。備え付けのシャンプーが全然泡がたちません。 その他、子供が卓球をしたくて来たが工事をしているとの事で使用出来ませんでした。残念でした。 食事は美味しかったです。
• Tiwaporn (8/5): Very good - Onsen and river view
• Dominick (8/5): Very good -
• Rémi (9/5): Superb -
• ?? (6/5): - 食事は大変満足でしたが、建物の古さを感じました。
• Chamari (10/5): Exceptional -
• Oleksandr (9/5): Nice stay at big, old but traditional hotel with a nice location. - Good location near the train station, by the river with mountains view; spacious room in traditional style; lots of hot springs; good price; hotel transfers to the station available A bit old hotel; not super clean but that’s because it is old
• Emily (7/5): It was a lovely location and had the best views of Minakami Gourge and the Snowy Mountains! - The variety of Onsen and the wide range of available opportunities - Massage, private baths, food and drinks, table tennis, family rooms etc etc. I found some of the areas to be worn down and appeared dirty, as if a deep clean hasn’t occurred for a few years… There was a lot of dust beneath and around furniture.
• Katp2016 (7/5): Fantastic place to be a way of busy life in Tokyo - I like the room and the onsen. I really love the room is next to the sea. It was very calming and fresh. The staff is very nice too. the dinner must be ordered before hand and it was quite a walk from the station.
• Timothy (10/5): Exceptional -
• Jayden (9/5): Real ryokan experience for little money - Really good value Ryokan. Dinner was very nice with a really good range of traditional Japanese meals. The private rock onsen was so relaxing, right by the waterfall. The room was big, clean, neat. Coming back from dinner to the Futons and bedding set up was so nice. Really good view of autumn leaves, the flowing river and snow capped mountains right from our balcony. Breakfast was a very nice buffet with a good variety of Japanese and western options. We were pleasantly surprised by this ryokan, much better than expected and really well priced. That we didn't book to stay here for longer.
• Da (8/5): Food is so and didn't like fish bone which was a lot. - Onsen The dust form tatami on floor
• Phoo (8/5): Very good -
• Timothy (9/5): Superb -
• Yuko (9/5): Superb -
• Kathleen (8/5): a very relaxing onsen resort in the mountains. - The location was gorgeous, and the staff were always very helpful and friendly. There were a large variety of baths to choose from and the outdoor baths had nice views of the river. There were also nice walking paths in the village. The building seemed a bit run down and could use a few renovations. But it was clean and the room itself was well maintained, even if the facilities were dated.
• Beatrice (9/5): I would go to Zazan again. - The staff was very helpful and friendly. The room large and comfortable and clean. The hotel looks quiet old, but I was happy to stay there. The breakfast was excellent. The different Onsen bath were very nice too. As the bath were in different location and the hotel is very big it was a bit difficult to find the way. It should maybe a bit better written to find the way more easy.

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