Tokyu Stay Ginza

Location: Chuo-ku Ginza 4-10-5, Tokyo, jp

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Ironing service
• Massage services
• Private check-in/check-out
• Concierge service
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Fire extinguishers
• Smoke alarms
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Superior Twin Room (No Washer-Dryer) - Non-Smoking - Single Use

  The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV, soundproof walls, a safe deposit box, an electric kettle as well as a quiet street view. The unit offers 2 beds.

  Max Occupancy: 2 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Moderate Double Room with Small Double Bed - Non-Smoking

  This double room has a washing machine, air conditioning and a microwave.

  Max Occupancy: 3 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Superior Double Room - Non-Smoking

  This double room features a microwave and a washing machine.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Residential Double Room - Non-Smoking

  This double room has a washing machine, a microwave, an electric kettle and a kitchenette.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Executive Double Room - Non-Smoking

  This double room has a microwave and a washing machine.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Superior Twin Room (No Washer-Dryer) - Non-Smoking

  This twin room features an electric kettle, air conditioning and a microwave. This room does not come with a washing machine.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Moderate Double Room with Small Double Bed - Non-Smoking - Single Use

  The single room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

  Max Occupancy: 2 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Superior Double Room - Non-Smoking - Single Use

  The single room offers air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

  Max Occupancy: 2 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Residential Double Room - Non-Smoking - Single Use

  The well-equipped kitchenette features a refrigerator, kitchenware, a microwave and an electric kettle. The double room offers air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

  Max Occupancy: 2 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Executive Double Room - Non-Smoking - Single Use

  The spacious double room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The double room offers soundproof walls, a coffee machine, a safe deposit box, tumble dryer, as well as a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Ayşe (6/5): Find another place. - Location The men staff in the reception is rude. The room is smaller than the small. The room is not cleaned in 6 days.
• Ivo (5/5): -
• Pengfei (9/5): Perfect short stay - Close to shopping centre Room a little bit small
• Zerrin (8/5): Good Location - Perfect location in Tokyo Ginza. The staff were very helpful and friendly, and the hotel provided a great range of useful supplies. Rooms are very small. And the bathroom is a bit old fashioned.
• Ross (8/5): - Great location and very comfy bed Room a bit small, but ok
• Mamata Roy (6/5): served the location but nothing else - location was excellent One stays in a hotel so that housekeeping is not a bother. but here room cleaning service is once a week---------unacceptable. Also if so, it should be stated on the booking page clearly. Also the carpets in the hotel looked dirty and unclean . One had to get toiletries, tea, coffee, water from the lobby each time..........very inconvenient
• Neeraj (9/5): It was nice - Location Special thanks to Nicole on front desk Coffee machine not working part of stay
• Forrest (9/5): -
• Suhayl (10/5): -
• Sergey (8/5): Affordable business class hotel in the heart of Ginza - Great location. Helpful front desk staff. Washing machine / dryer in the room. Rooms are a bit tight on space.
• MERVE (6/5): - Bir odamızın camı buzluydu içerisi camsız gibiydi ve coo kotuydu 4 gece kaldık bir de
• Dzung (10/5): Your home away from home - Although not the most spacious, the room contains all necessary amenities including a microwave and washing machine! Close walk from main shopping area of ginza. Convenience stores right across the road either side. Higashi ginza station also within a few minutes walk. Comfortable stay no issues. Staff were very helpful Nothing
• Lopez (6/5): -
• Karen (8/5): Nice hotel! - Central in Ginza, close to Tokyo station Quiet neighbourhood Good food in the area Clean Free skincare and amenities such as a comb, toothbrush, and toothpaste Beds were a bit hard Breakfast was not included but could be bought at the hotel
• Russell (10/5): -
• Daniel (6/5): - Nada Tudo
• Fumihiro (10/5): 快適 - 部屋が綺麗、1階にコーヒーのサービス 各階に自販機がない
• KIT MEI (9/5): -
• Diane (4/5): Good location but very tiny room - The location and cleanliness were all good but the room was so small there was nowhere to put our suitcases other than the only chairs in the room. A small closet would have been a big plus. Room was very tiny
• Mia Alexis (9/5): -
• Miseop (10/5): -
• Yachen (8/5): -
• Alina (9/5): -
• Alina (8/5): -
• abidah (10/5): No complaints, all good -
• abidah (10/5): 👍🏽 -
• SHILPA (9/5): -
• Kiran (7/5): Convenient, but dated facilities - Convenient location with access to amenities and transport nearby. The bathroom is very dated and the bidet doesn’t work correctly. The carpet was also dirty and clearly needs an update. We thought there would be washing machines available in the hotel, but it turns out this was only for certain rooms.
• Linda (9/5): -
• Viphongsinh (6/5): Just a place to sleep! - I have used to stayed at this Tokyo stay 8 years and this year decided to stayed here again…the room n carpet needs to upgrade (dirty carpet) Washing machine
• Viphongsinh (6/5): Good location - Location Old
• Sung Man (7/5): -
• Julie (10/5): Great location with washing machine in the room - Excellent location near shops and food. Washer/dryer in the room is great and will continue to run even if you take the room key card out. Body wash, shampoo, conditioner, shower head, hair dryer are all Refa products (wow!) A bit far from Tokyo station (was raining the day we checked out and had to catch a van Uber to the station for 2500 yen). I wish there was small chair in the multipurpose bathroom on the reception level to be able to nurse/feed a baby
• Bryanne (8/5): -
• Paweł (9/5): -
• Francisco (8/5): Vale pela localização e bairro top - Localização excelente, mas quarto muito pequeno. Padrao no Japao, mas ficamos em outro hoteis com quarto maior. Equipe prestativa, mas extremamente pontuais. Atrasamos 2 minutos para sair do quarto já fomos cobrados 1 hora adicional. apenas o quarto era pequeno , mas tinha uma máquina de lavar roupa no quarta o que ajudou bastante.
• Keith (10/5): Good for family who has kids - The room, the location, the staff everything is excellent! They dont have body sponge
• Andrew (9/5): -
• yael (9/5): -
• Andrew (9/5): -
• Kathreen Jane (10/5): Great experience -
• Jenny (9/5): Really great first-time hotel stay! - The staff was very helpful with questions about transportation. Breakfast was amazing and really helped start our day! The location is quite central as well and easy to find :) It would be nice to be able to request a bed linen change more than once per week (maybe every 5 days instead of 7?). We stayed exactly 7 days and could not make use of this service.
• Mark (9/5): had a great time with family couldn't fault the hotel, wouldn't hesitate to stay here next time - Location was ideal close to train access and breakfast was great value for money. Even though we were aware of the breakfast and coffee available it would have been useful to have this explained at time of checkin
• Louisa (6/5): Pleasant and convenient! - Great location and lots of free amenities that I haven’t see a lot of hotels offer Rooms are extremely tiny but I understand that these are business hotels and not necessarily built for Western tourists.
• vidhyashri (10/5): -
• Marina (10/5): Все было супер, хочется вернуться снова! - Расположение невероятное! Во-первых, рядом метро. Во-вторых, в пешей доступности находятся достопримечательности и магазины. Также рядом есть 2 продуктовых магазина и много кафе -
• Hiram (1/5): -
• Anna (8/5): Overall, it was a great experience! - Loved the location—walkability. Clean. Staff was great! Loved having a washer/dryer in the room! My husband is 6’5” and the room felt really small to him.
• Deniz (8/5): Room was challengingly small if you have big luggages but it’s worth the trouble because the location was so central in - Perfect location in the heart of Ginza
• MeiLing (10/5): Very enjoyable stay. Will stay here again when I visit - The location, the esteemed staff None
• Nadora (10/5): - loved the w/d feature in this hotel. helped us get ready for our kyoto/osaka trip. everything was provided in the room. great staff!! love their luggage transfer service. they helped us with this and was such an easy process. bring cash for this!! great location for the market and the shopping area. we just walked everywhere from this hotel!
• chingwen (7/5): - 設備位置 有位英文很好的女員工（疑似東南亞裔），尋求協助時，態度高傲
• Yvonne Vivienne (8/5): - The room is small, but it did have a washing machine. Staff was nice. The breakfast was a huge dissapoinment, sadly we allready paid before we arrieved at the hotel and saw how awfull it was. DO NOT GET THE BREAKFAST. There are better options nearby and it is not like an ok breakfast it was a very VERY bad one.
• Stephen (10/5): Good to stay again. - Good location and being cared well. Generally satisfied.
• Carl (9/5): -
• Creson (10/5): -
• Ismet (9/5): -
• Etsuko (9/5): Excellent location! - Location! And “change towels only” is excellent idea! The coffee machine at 1F. Wish the machine is available from 5am!
• Tzu-Yi (8/5): -
• Markus (10/5): - Staff were really and accommodating
• MengChuan (10/5): -
• CHIN WEI (8/5): -
• CHIN WEI (8/5): -
• Adrian (10/5): Awesome hotel - Location to shopping, restaurants, coffee shops, bars and transport is excellent. Bed and pillows are very comfortable. Shower bath is great. View outside to the street below is great. Table and chairs booth in room was great Nothing to report
• Maxim (10/5): - Очень чисто , отличное располодение
• Maxim (10/5): - Отличный отель
• Bianca (8/5): - Amenities provided, room size, washer/dryer and coffee machine. Good location. Bed size as we had our 2yo with us.
• Eddie (7/5): Great location with small room - Great location Room is small
• Michelle (8/5): -
• Ismail (8/5): -
• Salma (4/5): Mangelnde Sauberkeit - Schön zentral in Ginza - Das Zimmer war nicht sauber: Unter dem Bettkopfteil war alles voller Staub und Haare. Zudem haben wir in der letzten Nacht Kakerlaken gefunden. Als wir dies den Mitarbeitenden mitteilten, kam nicht einmal eine Entschuldigung. Sie boten zwar einen Zimmerwechsel an, dieser machte jedoch keinen Sinn, da wir ohnehin in zwei Stunden abreisen mussten. - Unsere Kleidung ist in der Waschmaschine stecken geblieben, weil das Waschprogramm zu lange dauerte und wir bereits zum Flughafen mussten. Es gab keine Möglichkeit, die Maschine zu stoppen. Als wir die Mitarbeitenden um Hilfe baten, waren sie nicht besonders freundlich. Es wirkte so, als würden wir ihnen grosse Umstände bereiten.
• Ain (9/5): Good location and facilities - The washer dryer! The location and comfy bed and all the refa items The interior design is slightly on the boring or plain side. But overall comfortable.
• Jamie (7/5): If you need a washer in your room, this is the place to book. - Location is great. Washer and dryer in the room is a big plus. There is a water and ice station at the corridor of each level for you to refill your bottles. Toiletries are also avail at the lobby for you to pick up. The size of the room. Breakfast was not worth the money at all.
• Paulo Noboru (10/5): Ótimo hotel. Ótima localização para quem quer visitar Tokyo. - Ficamos muito satisfeitos com o hotel. Ótima localização, cama super confortável. A máquina de lava roupa no quarto foi grande diferencial e prático para quem viaja e tem oportunidade de levar poucas roupas. Espaço para malas limitada mas tudo compensa.
• Masumi (8/5): -
• Kay Hong (8/5): -
• Haziq Hazmi (10/5): -
• Tina (10/5): I would be back! - It was in a central area around plenty of shopping, food and trains Nothing
• Bolsonaro (9/5): -
• Adrian (10/5): - Bed and pillows are so comfy. Location is so close to everything. Staff are super helpful. NA
• Anna (7/5): We enjoyed everything about it, except for the small space. If I were to do it again, I would definitely ask for a bigge - We loved the location! Super convenient getting anywhere! Washer/dryer is a huge plus, as well! The room was very small. My husband is about 6’ 5”, so it felt extremely small for him.
• Valerio (8/5): -
• Lia (10/5): -
• Melissa (10/5): -
• ChaoChin (9/5): -
• Mildred (8/5): Nice facility but find hard to communicate with staff in english - Poor communication in english by staff…took an hour (telephone) to sort re-check in sue to upgrade.. Took sometime for my friend to get into the room as the one who booked was not staying in Tokyo though been coordinated in the reception prior to.
• Terrance (10/5): Fun - Our view
• Pablo (10/5): - La habitación más grande que la media de Japón!
• chalamaa (10/5): -
• Angelo Vincent (10/5): Will be visting and staying again soon. - Location
• Rhansell (10/5): - Location, amenities, luggage storage, friendly staff.
• Alessia micol (8/5): - Molti servizi inclusi e si trova a pochi passi dalla metro
• Analiza (10/5): The location is perfect! - The location is superb! Very near the shopping area None
• Lesley (8/5): Excellent location, clean and helpfull staff - The hotel staff are super helpful, it is very clean and excellent location for access to metro and restaurants etc. Toiletries provided are also very good, each room had kettle , microwave and washer dryer, so excellent facilities. Many reviews will say the rooms are small....even for Japan standards they are extremely small....crawl around the bed, no room for suitcases, no wardrobe to hang clothes or draws for clothes and not even a seat for 2 people. if your staying 1-2 nights its great...we were there for a week so felt very cramped.
• kengo (7/5): -
• Patricia (9/5): Comfort and superb location for any start in Japan. - Location was amazing and facilities excellent. So close to where we needed to be to see lots of Tokyo. Convenience stores and train stations very close. Nothing.
• Hemant Kumar (8/5): - Nice location and good service ra
• JODI (7/5): Clean and convenient with limited facilities. - It was clean and convenient to transport. Very small room with no outside looking window. Limited facilities.
• Kim (6/5): -
• Emily (10/5): - The service provided was excellent.

Photos