Staycity Aparthotels Birmingham City Centre
Location: 88 Charlotte Street, Birmingham, gb
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Convenient Location
Located just an 11-minute walk from Birmingham New Street Train Station and 500 meters from the ICC-Birmingham.
Fully Equipped Apartments
Enjoy spacious and stylish apartments with a fully equipped kitchen and modern amenities.
Nearby Attractions
Explore Arena Birmingham and SEA LIFE Centre Birmingham, both under a 10-minute walk away.
Experience comfort and convenience at Staycity Aparthotels Newhall Square - book now for an unforgettable stay!
Important Information
Guests are advised the same credit card that was used to make the booking will be required to take the payment.
For bookings of 5 or more apartments, different policies and additional supplements will apply, and the customer will be contacted by Staycity Serviced Apartments with more information.
Staycity Aparthotels is a Cashless business.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Kid meals
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Delivered food - securely covered
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Garage
Rooms Available
-
Studio – Disability Access
This stylish apartment features a fully equipped kitchen, private bathroom and spacious living and working space. It also features free WiFi, a flat screen TV and Hypnos mattress.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Dining area
- Electric kettle
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Cots
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Window
-
One-Bedroom Apartment (3 Adults)
This stylish apartment features a fully equipped kitchen, private bathroom and spacious living and working space. It also features free WiFi, a flat screen TV and Hypnos mattress.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Dining area
- Electric kettle
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Cots
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
-
One-Bedroom Apartment (4 Adults)
This stylish apartment features a fully equipped kitchen, private bathroom and spacious living and working space. It also features free WiFi, a flat screen TV and Hypnos mattress.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Dining area
- Electric kettle
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Cots
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
-
Two-Bedroom Apartment
This stylish apartment features a fully equipped kitchen, private bathroom and spacious living and working space. It also features free WiFi, a flat screen TV and Hypnos mattress.
Max Occupancy: 6 (6 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Dining area
- Electric kettle
- Stovetop
- Toaster
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Cots
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
Guest Reviews
- Louise (8/5): Great value for money - Amazing location where you can walk right on to the canal, great little room with everything you need, huge comfy bed, shower was really powerful. Staff were lovely. Noisy guests getting in at 4am but this just comes with a city centre hotel I imagine.
- Brian (9/5): Great value for a Birmingham night out - The staff at reception were great
- Razmin (8/5): - Cosy place Bath room too compact
- Luke (10/5): -
- Hannah (9/5): Really good comfortable cost effective stay - Generally better than expectations. Clean, easy to get to close to utilita and broad Street. Nothing
- Shilaben (4/5): Poor staff service - Room was fine and staff on the day great Lost a pair of shoes receptionist at Charlotte street wanted to know my room numver but as it was a week ago I couldn't remember she then proceeded to say without it she cant help. I asked why she couldn't look up my name and find the room eventually after asking 5 times she did. I asked her name and she refused to provide it. Lost shows and unhelpful staff
- Billy (4/5): bismal - not alot was disspiintned staff
- Malia (10/5): -
- Quinn (8/5): -
- Natalie (10/5): Great location great staff and clean spacious apartment - Staff were so friendly and welcoming Nothing we didn’t like
- Roxana-Mihaela (10/5): -
- Lee (10/5): -
- Dipankar (7/5): Nice and clean but not good if you are going with children. - Nice and clean but not good if you are going with children. So many complaints from the neighbours if your children make noise.
- Stacey (10/5): -
- Veronica (8/5): Accogliente - La struttura era abbastanza vicina al centro, la stanza era spaziosa con tutto ciò che era necessario e lo staff è stato molto accogliente e disponibile. Avrei preferito trovare qualche asciugamano in più! Ne avevamo uno per asciugarsi le mani e poi uno a testa per la doccia, ma ne avrei preferito almeno un altro per il viso
- Luke (10/5): -
- Rosie (4/5): Did not meet our expectations and was disappointing - Unable to cast out phones to the TV.
Noise disturbance as room located ground floor near the lifts. Originally was given the wrong room
- Aristote (8/5): Enjoyed it! -
- Charl (8/5): -
- Márton (10/5): -
- Adebimpe (8/5): Loved the staff so I am cool - It was fine, I love the customer service overall but the room itself seem outdated The room is outdated, could do with some renovation
- Rania (10/5): -
- daya (1/5): -
- Aoife (6/5): Perfect for a short stay - Great location, comfy beds and welcoming staff Not as clean as I wanted it to be, our room wasn’t ready when we arrived and our cot didn’t fit in the room beside the bed. The guests above us were also very noisy.
- Simone (9/5): Fantastic aparthotel right next to arena. The best staff - The staff at this place are incredible. They were so welcoming and helpful.
- Steve (10/5): Really pleasant short stay. - Clean, chic, modern and friendly. Only there for one night but would have liked to stay longer. Staff took the time to get to know you, which was refreshing. Nothing I didn’t like
- Fiona (9/5): Fantastic location. Amazing staff. Great value for money - Location is fantastic. Close proximity to the centre of Birmingham and you can take the canal route from the hotel. The staff were amazing. So friendly and helpful. They went above and beyond. Nothing really. If I’m being picky, you sleep in your kitchen!!
- Charlotte (10/5): A lovely apartment, central for a night out in Birmingham. Staff friendly and helpful and the apartment spacious and cle - Nice and central Nothing
- SOPHIE (5/5): Ne pas rester plus de 1-2 jours - Rien de spécial Manque de propreté surtout la salle de bain
Sol collant
- reem (4/5): Poor - It was clean. It was freezing cold, heating didn’t work.
quite far from town
VERY small
and expensive
- Trish (10/5): Loved everything about the property. Room was very clean, staff are friendly and polite and had all the amenities you wo - Love everything about the properly. Very clean, staff are friendly. Had noisy kids and neighbours above my room.
- Jordon (5/5): Good value for the location - Location was good and facilities in the room were great Feels a bit like a university hall and we had groups of young people coming in at 2/3am making significant noise
- Coryn (9/5): Great location for Utilita and shopping - Great location. Parking good, clean and spacious. Not applicable
- Gbemiga (10/5): -
- Owain (9/5): -
- Rachel (10/5): Looking for an excuse to stay again! - Fabulous location for the Utilita Arena. The room was lovely, well equipped, very comfy beds and a powerful shower!! Nothing, no complaints here.
- Keah (4/5): Rude, arrogant night manager - Room and location The night manager
- Robert (7/5): Could be better. - Friendly staff. Room was comfortable and clean. Room was noisy, herd of Elephants upstairs?
Breakfast very average.
- Alon (10/5): - Amazing, great staff, you get a 10 on all just for the value compared to the price.
It's not too fancy but really modern and nice, has everything you need, and was exceptional value and a nice stay.
- Nyisha (10/5): -
- 張秀霞 (8/5): -
- Abigail (10/5): -
- James (10/5): -
- Kayode (10/5): - Everything Nothing
- Nichola (10/5): -
- Lindsay (7/5): Overall good value for money - Plenty of space and added bonus of having a fridge in the room. The room has everything you could possibly need; iron, hairdryer, fresh towels, bottle opener, scissors, etc Overall the room was clean but there were some hairs on the bedroom floor, so looked like it hadn’t been hovered or properly swept.
Also, I arrived at the property at 2pm and was charged £20 extra to check in an hour early. If the room is ready, don’t see why they need to apply an extra charge.
- Daniya (10/5): -
- Stephen (8/5): -
- Hana (10/5): -
- Amanda (8/5): - Location and facilities Every thing was fine
- Khalia (10/5): -
- Casey (8/5): -
- Katrina (7/5): - It was a lovely clean apartment and absolutely amazing staff. The hotel was near most locations and only a good 10 min walk to bullring was very clean and just a lovely experience. The only down side was the sofa beds wasn't comfortable at all to sleep on and hurt my daughters back and they had to share a bed with their other siblings.
- Alex (10/5): -
- Rebecca's (10/5): First choice when staying in Birmingham great facilities - I travel to Birmingham a lot for work
Loved the apartment style feel - with separate couch and cooking facilities
Coffee machine and fridge a bonus
clean and tidy
would definitely stay again
nice reception area TV went a bit funny after a while
Directions for parking could be clearer
- Shauna (8/5): -
- Krishna (10/5): -
- Bikram (9/5): - Clean, comfortable, equipped , parking
- Kelly (9/5): - Great location, big clean apartments
- Anne (10/5): -
- Reanne (7/5): -
- Ruby (10/5): -
- Kristine (10/5): Had a wonderful stay, the staff working reception all deserves more than 10 stars, they are all lovely and helpful. The - Lovely rooms, with everything you needed. The receptionist were all amazing and location was perfect Nothing.
- Leona (10/5): -
- Leona (10/5): -
- William (8/5): -
- Syed Shahiq (10/5): Overall excellent for money - Room was good with facilities Check out time could extend at least 12pm
- Zyisha (8/5): -
- Adysa Chairina Deane (10/5): -
- Tracey (10/5): Amazing place to stay. This is our fifth time staying in the last two years. - Very friendly staff Nothing
- Bharath Kumar (9/5): -
- sudarsan (9/5): -
- Ramkumar (10/5): Excellent experience - I liked everything about the stay NA
- Rey (9/5): I will come back again - The Staffs are great, easy to get invoice. In my room there’s no worktops in the kitchen you have to use the dinning table if you want to slice union etc.
- Claudia (10/5): - Gentilezza, pulizia, comodità, posizione ottimale Nulla
- Abigail Barbara (10/5): - Great!!!!! I will book there and recommend 100%
- Thomas (9/5): -
- SANDRO (10/5): - Great location in a quiet area close to the city centre. Friendly staff. Cozy room
- Nathnaeal (9/5): -
- Narinderpal (8/5): - Facilities Nothing
- Tichafara (5/5): No value for money - Nothing Seems like student accommodation doubling to a hotel in low season
- Minesh (4/5): Not great if looking for rest - Location Dissapppoin,ting
- Linzi (8/5): Great place to stay!! - Loved the easiness to find in the city and the staff were so friendly and helpful. Apartment was a good size and very clean. Didn't like that we can hear next door in the shower, as if they were in our room. Loud running water at 2am isn't ideal, so walls are very thin. Had to get our key card checked kn our 2nd day as no longer let us into the corridor for our room
Minor inconveniences.
- PayBack PDG Personale (10/5): ottima soluzione - perfetto forse solo lo ionizzatore lasciato acceso all'arrivo
- Shan (10/5): - Staff are very helpful. Great location just a few minutes walk to the very center of the city.
- Amy (10/5): Excellent would book again! - Close to centre, excellent amenities in the hotel and the room was spacious and had everything needed. The beds were super comfortable. Nothing
- Alexandra (10/5): -
- Taylor (9/5): Lovely staff, would recommend to others and would definitely book again great value for money! - Great staff members , happy and helpful!
Lovely apartments , comfy and spacious, lovely shower also! My google maps wouldn’t direct me down the stairs be way street, not sure who’s fault it is the hotels or maps, was just a bit difficult !
- Louise (2/5): Not good - Not a lot of
Location only Check in was horrendous and frustrating as I requested a twin room and was told it was the fault of booking.com for the request not coming through and was made to wait until 1640 to check in!
The tv did not work in lounge area
The shower was unclean
The toilet didn’t flush properly only after a number of presses
Some staff were awkward and rude
- Elizabeth (10/5): - staff vey friendly and welcoming, apartment clean and modern. nothing
- Catherine (9/5): Excellent accomodation - We loved everything about our accommodation. The location was perfect, the bed was super comfortable, car parking easy and other facilities fabulous Our only complaint would be the slightly unpleasant aroma we noticed as we entered the room. It was perhaps caused by cleaning products. Hard to know
- KC Cheung (8/5): -
- Cathy (8/5): -
- Harry (10/5): -
- Sean (10/5): -
- Derbhla (10/5): -
- Sobia (7/5): -
- Tsitsi Korina (10/5): Good - Good Nothing
- Jo (10/5): Really friendly staff and accommodation very clean - The rooms were very well designed The pillows were very hard
- Adam (8/5): Staff amazing, let us stay longer due to marathon, brilliant - Staff Shower leaked, sink wouldn’t flush, tiles loose around shower
Photos