Hotel Le Royal Park

Location: No. 168, Kamaraj Salai, Puducherry, 605 013, Puducherry, IN

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 01:00 PM - 03:00 PM

Check-out: 11:00 AM

Instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Full-service spa
• Free WiFi
• 24-hour front desk
• Luggage storage
• Continental breakfast
• Designated smoking area
• Concierge service
• Steam room
• Elevator
• Free breakfast
• Safe-deposit box at front desk
• Free newspapers in lobby
• Full-service spa
• Tours/ticket assistance
• Braille or raised signage
• Snack bar/deli
• Free self parking
• Free valet parking
• Free continental breakfast
• Wheelchair-accessible public washroom
• Wheelchair-accessible on-site restaurant

Rooms Available

• Junior Suite

  1 King Bed

  450-sq-foot soundproofed room, balcony with city views

  
  

  Layout - Living room, dining area, and sitting area

  Relax - Fireplace

  Internet - Free WiFi 25+ Mbps and wired internet access

  Entertainment - 40-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead

  Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Fireplace
  • Bottle of water
  • Wheelchair accessible
  • Free newspaper
  • Daily housekeeping
  • Ceiling fan
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Rainfall showerhead
  • Separate bedroom
  • Bedsheets provided

• Deluxe Room

  1 King Bed OR 2 Twin Beds

  220-sq-foot room with city views

  
  

  Relax - Fireplace

  Internet - Free WiFi 25+ Mbps and wired internet access

  Entertainment - 40-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead

  Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Fireplace
  • Bottle of water
  • Wheelchair accessible
  • Free newspaper
  • Daily housekeeping
  • Ceiling fan
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Free WiFi
  • Rainfall showerhead
  • Separate bedroom
  • Bedsheets provided

• Executive Suite, Pool View

  1 King Bed

  474-sq-foot room with pool views

  
  

  Layout - Bedroom, living room, and dining area

  Relax - Fireplace

  Internet - Free WiFi 25+ Mbps and wired internet access

  Entertainment - 40-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead

  Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Fireplace
  • Bottle of water
  • Wheelchair accessible
  • Free newspaper
  • Daily housekeeping
  • Ceiling fan
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Rainfall showerhead
  • Separate bedroom
  • Bedsheets provided

Guest Reviews

• Harsh (10/5): - The rooms were clean. It was really easy to go around and see stuff.
• Prakash (4/5): - Front Desk guy was very rude, bathroom wallet clogged,shower doesn't work,room was smelly
• sunil (8/5): - Good ambience, excellent location, Rooms were clean, good breakfast options. Rooms are small, if you are 2 + 1 Kid. Clean Swimming pool. Overall, stay was good.
• DJ (4/5): - Its ok...., Br realistic. Give good service.. No compromise on service to customers.. Yhen people will follow hotel... But need to ise this strategy
• Vipin (2/5): BAD. Unsatfised - V bad toliet, AC not working, upholstery bed sheet not good.even room paint is bad, floor has dust
• Poonam (10/5): Excellent - The stay was good. Hotel is clean. Service staff is really excellent. Their can be improvement in the food at La Menara. Alisha at La Menara is very sweet and very good at her work. Reception staff is vey cooperative. Thanks for the great stay.
• Verified traveler (8/5): - Every thing was excellent , we enjoyed , only that new year celebration was bit dull with out any music entertainment what we expect .
• Verified traveler (8/5): - Decor is pretty. Food is great during breakfast buffet. Chef during breakfast is amazing and training manager and staff are very courteous.
• Verified traveler (2/5): - Not worth for money , rooms r look like local hotel
• Charlie (4/5): - I did not like anything and was quite frankly disappointed in the place adn service considering the price paid, the WIFI did not work most of the time, getting even a complimentary bottle of water took 3 phone calls to reception, the bathroom fittings were all rusty amongst so many other issues...it was disappointing to say the least...
• Mark (8/5): - Nice comfortable hotel.
• Verified traveler (6/5): - Check out super slowly
• Verified traveler (4/5): - I did not like the property at all. Only the reception area was clean but the room was very dirty, dust all over the room and cockroaches in my room. Food was too bad in taste.
• DO (8/5): - Staff are very friendly. EXCELLENT STAFF: PRASANNA KUMAR, FRONT OFFICE MANAGER
• DO (10/5): - Staff is good and friendly. Room should be cleaner
• Paneer (4/5): Poor service - Not up to the standard for 3start
• Verified traveler (4/5): Avoid this hotel. - Terrible wi-fi, unusable gym, dirty towels, they only give you one from key.
• Verified traveler (8/5): - Staff were very helpful. Breakfast was excellent. Ala cart food was average ,not in keeping with the standard of the hotel. Shower. Area is slippery , could do with a mat there Bedside lamps were not both sides. No bedside lamps in the twin room No proper instructions for electronic safe
• Verified traveler (4/5): - Poor facility and amenities and service. Expensive compared with quality.
• Verified traveler (6/5): - This hotel is OK - reasonable facilities, staff and price. But it is further out from the key area (French quarter) than is ideal and because of all the hard floors everywhere it’s quite noisy throughout. If we came again I’d be tempted to try the FQ, but if I had to stay here I’d be relaxed
• Verified traveler (10/5): - everything was excellent except for the fact that the air conditioning was extremely cold, we could not lower the fan speed or increase the temperature setting. when not in the room the system shuts of completely and went we return and insert the card it starts up again and the is a spread of stale moisture from the system probably resulting from spreading of mold spores. the front desk was also pushing the check out time. I would stay at this hotel anytime
• Saikumar (6/5): Family stay - It’s a decent one but needs to up the service by several notches
• Verified traveler (10/5): - I liked the service and the hospitality. The staff also were willing to assist when i eas looking for transport and directions from the hotel.
• john (10/5): - Nice hotel close to important places, Very courteous staff.Overall very pleasant experience.
• abdulrahman (10/5): very good - exellent exeapt the room cleaning.otherwise everything fine.try to improve the resturant.
• Florence Sunitha (6/5): Decent place but bad customer service - Room was spacious as we stayed in Executive suite room but was disappointed with the plug points (not many to charge your phones and laptop). The condition of the room could have been better as the towel racks were rusted and you had to take bath in the tub and water flowed all over from the shower inspite of using the curtain. Service is super slow and they would forget your orders and you have to remind them at least twice before you could get anything done. Food tasted good (saving grace) and the breakfast spread is good too. No one in the breakfast area to cater to your needs. Asked for coffee which they said they will bring but never came. The crowd is there because you have people coming in during weekends to drink so maybe customer service is not your priority as you know your hotel will get filled up but other customers also pay good money so cater to their needs and don't be so careless.
• Prashant (10/5): Very Nice Stay, the staff was very good. - Very Nice stay, nice staff.only issue was with breakfast bufet, as the servings was finished before 9:30 and few stuff never arrived. although mister Qayum tried hard to facilitate this but thats the only point which we did not like ret all was too good.
• Tejas (10/5): superb hotel - fantatsic hotel
• ann m (8/5): its India - The standards are different and it took a lot of effort to get a smile out of the front desk. All the towels were grey.The location was convenient 10 minutes by cheap ricksaw from the French quarters or downtown
• Verified traveler (10/5): Nice hotel and lot of amenities. Good food... - We have stayed as a family in the hotel for two days. Lot of interesting in the hotel, having good food. Nice swimming pool. Staffs are good.
• Samdeesh (2/5): - The House keeping stole money from our bags. Please be careful about your belongings here.
• Raman (4/5): 4 Star Hotel with Poor maintenance and Food - Experience was not good considering a 4 Star hotel. I was asked to pay the room charges upfront which should never be the case. Breakfast all 4 days were with same menu. Washrooms had rusted fittings.. rooms were moist and fungus at places.. even the corridor you can observe moisture and wet patches.. doors were shabby seems no one cleans it. Reception and Pool were only good rest nothing good about this hotel.
• Satheesh (8/5): Sweet Memories - Its wonderful experience with pleasant stay.right from the entry to exit overall its fantastic service . But Room ceiling fan was not in good condition . Electrical connections & switches are very pathetic.
• Gordon (8/5): Reduced rate for money, would not pay full rate - Room and amenities are what I would expect for this star rated hotel. So OK, but get your breakfast elsewhere in white town at french cafe's However food not up to standard, room service delivered promptly but food luke room - how can that be when delivered fast???. Breakfast service appalling, pretty bland selection of dry (left too long in buffet bowels). Attempted to order omelette twice (once being 2nd person early in restaurant). Each time after eating my fruit and serial, but still no sign of my omelette I observed several other customers receiving theirs ahead of me. After confronting chef about my order he just responded with smiles and shake of head. Stormed out of restaurant in disgust that others orders were made before mine.
• Seema (8/5): Beautiful hotel with lots of amenities - Great hotel. A little far from the city attractions (approx 45min walk or 15 min ride). Has lots of great amenities like a beautiful pool, mini golf, gym, etc.
• Robert (6/5): Great Potential, but... - This was essentially a very good hotel, with comfortable rooms and amenities as described. The only reason I can't give it a higher score is because I don't feel it was great value for money - there are a few things that need to be improved to justify the price paid. Rooms, while perfectly adequate, could do with some maintenance- key card access not working, plug sockets broken etc. Mainly though, service wasn't up to scratch- check in and check out were both painfully and needlessly slow, and there was no attempt to 'go the extra mile' for customer satisfaction in any way. I would stay here again, but only if there wasn't anywhere of a similar standard available at a similar price.
• Judith (2/5): Don’t do it!! - Our experience at this hotel was sub par to say the least. Actually, it was truly awful. The worst part of the entire stay was check in. We were a family of 7 which included two elderly women and theee children. Because there was a discrepancy between our booking record and the record the hotel had, they refused to honor the record sent to us. We called hotel.com theee times, they could not have been more helpful and solved the issue in the end. The hotel however, exhibited horrific customer service. How it’s ok to keep a family of 7 standing at check in for one hour while you figure out your back room numbers I’ll never understand. In addition, the rooms are falling apart, the beds are awful and some rooms have hot water, TVs and door locks that work, (among other things) and others don’t. Do yourself a favor and stay far away!!
• Gyanendra (8/5): Be careful while booking hotel and read comment. - Located in prime location and service was not good as French name of the hotel.
• Verified traveler (6/5): Over priced - Rooms are good however not up to the mark of 4 star. Breakfast spread also is very limited. Hotel doesn't have any good view. Staff is courteous most of the time.
• Verified traveler (10/5): - Good experience, good location , friendly staff,food taste good though charged 18% taxes on food ending very costly. Overall good stay. Highly recommendable !
• Shrikant (8/5): Good hotel - TV cable connection needs to change. Food quality cam be improved. Otherwise, it was very good experience.
• Verified traveler (6/5): Not at par with 4 star - The hotel is not at par with 4 star. The restaurent is pathetic. They make omlette and dosa on same tawa. The room rates are exhorbitant.
• Anup (8/5): Excellent hotel with good rooms, services and food - The hotel is well maintained and staff are courteous. Food is very good, room service was excellent and location about 1.5 km from Rock beach.
• Pradeep Kumar Kokkanti (4/5): Unprofessional service - very much disappointed with the attitude of the front office staff. forced us to make full payment in advance for the room. no where in the world for our booking through hotels.com, we were asked to pay in advance at the time of check in..we also offered our credit card as guarantee instead of advance payment, but staff refused and said will cancel the booking...on top of all this the staff swiped my credit card twice for the same amount... breakfast was very mediocre...overall an average hotel
• Verified traveler (8/5): Pleasant stay at the hotel. - Overall satisfied with the stay except one issue which i faced. I ordered food in the room and was told and was displayed in the room that inhouse guestswill be given 15% discount. Before billing i asked her if she gave the discount and she said yes but on checking i saw that she hadn't. She later said since the booking was from expedia she can't give the discount.
• Ravi (10/5): Review of Le Royal Park - All good. Nice place to stay.
• RAKESH (8/5): Comfortable Stay at Pondicherry - Overall Good. It is located in the heart of the City. We had good room size and overall ambience is fine.
• Verified traveler (8/5): Nice hotel, good food but front desk is zero - Front desk not good none to pick your luggage. Food good location good
• Dr S Sukumar (8/5): Had a comfortable stay with good service - Good hotel with a decent budget
• Verified traveler (8/5): Nice hotel at convenient location. - It was comfortable stay with satisfaction. Food quality needs improvement.

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