118 Hotel Macalister
Location: 49 Jalan Macalister, , George Town, my
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Located in the heart of George Town, 118 Hotel Macalister is just steps away from popular attractions such as 1st Avenue Penang and Wonderfood Museum, making it the perfect choice for tourists.
Comfortable Accommodation
Our 3-star hotel offers cozy and spacious family rooms with modern amenities including free WiFi, air conditioning, and flat-screen TVs. Some rooms even boast stunning city views for a memorable stay.
Multilingual Staff and 24/7 Reception
Feel welcomed and well taken care of by our friendly staff who are fluent in Mandarin, English, Malay, and Cantonese. With around-the-clock guidance at the reception, your needs will always be attended to promptly.
To experience the best of George Town, book your stay at 118 Hotel Macalister today!
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Policies
Check-in: 02:00 PM - 04:00 PM
Check-out: 12:30 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Luggage storage
- Facilities for disabled guests
- Ironing service
- Wheelchair accessible
- Cleaning standards that are effective against Coronavirus
- Fire extinguishers
- First aid kit available
- Smoke alarms
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
Rooms Available
-
Family Deluxe
2 Double Beds
279 sq feet
Internet - Free WiFi
Entertainment - 32-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Free WiFi
- Bedsheets provided
-
Standard Twin Room
This air-conditioned twin room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Standard Double Room
This air-conditioned double room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Deluxe Triple Room
This air-conditioned triple room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Family Room
This air-conditioned family room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Deluxe Family Room
This air-conditioned family room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Suite
This air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The suite provides a flat-screen TV with satellite channels, an electric kettle, a sofa, a tiled floor as well as city views. The unit offers 2 beds.
Max Occupancy: 5 (4 Adults)
- Shower
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
Guest Reviews
- Ben (7/5): New clean room - Clean,walking distance to eating outlets. Street food stores not operating on Wednesday 😔
- van den Broek (2/5): Vieze kamer! - De locatie. De zogenaamd “niet-roken kamer” was erg vies. Bij binnenkomst hing er een zware rooklucht aan alles: gordijnen, beddengoed en matras.. alles rook naar sigaretten. Na even in het bed te liggen rook je de nicotine zelfs aan je armen en kleding.
We hebben dit bij het personeel gemeld, maar er werd volgehouden dat er niet in de kamer gerookt was, ondanks duidelijke sigarettenbrandplekken. Onze klacht werd totaal niet serieus genomen en er werd niets gedaan om het op te lossen.
Door de vieze kamer en de onverschillige houding van het personeel zijn wij eerder vertrokken. Absoluut geen aanrader.
- Lim (10/5): -
- MUHAIMEN (8/5): -
- KelvThang (10/5): - Great location, clean room, and great service.
- Simon Giarso (10/5): HOTEL NYAMAN - LOKASI YANG SUPER!!! TIDAK ADA
- Beng (8/5): Very good -
- Yong (9/5): A pleasant stay, hotel recommended. - Location is good, parking is convenient too. Cleanliness can be better.
- Paul (6/5): Pleasant -
- Yew (8/5): Very good -
- 麗 (7/5): Good - View…window No window
- S (6/5): Pleasant - Location good
Price paid was higher than normal rate as such over priced
Internet was bad
- James (8/5): Very good -
- Fenny (8/5): I like it and will repeat order - Near food court
- Norasmadi (6/5): Pleasant -
- Moose (6/5): Pleasant -
- Ivan (4/5): Disappointing -
- Hendrawan's (10/5): - Easy walking distance
- Lee (9/5): Superb - Breakfast nearby was convenient. Location good. The ceiling fan speed not adjustable. The fan motor was a bit noisy.
- Sudiardjo (8/5): Very good -
- Magdalene (9/5): Superb -
- Shamani (6/5): Pleasant -
- Jude (8/5): Very good - the location next to lorong baru certainly helped in food choices. the overall is ok - already expected the room for the price i paid. location. amenities could be better - wasn't provided spoons to use to make coffee???
there were a lot of rubbish and dust under the beds
aircon wasn't quite cold.
- Sheila (8/5): Very good -
- Xiao (8/5): Very good - very good location
- Cheok (8/5): Very good -
- Patrick (7/5): Awesome location and good value. - Location, location, location -- right next to new lane hawker center and across the street for good economy lunch options.
Another bonus I wasn't expecting is that there is an elevator so I didn't have to climb up the stairs with my heavy luggage.
One other thing, when I wanted to exchange money, the hotel clerk called the money changer who came to the hotel to exchange the money. Awesome! One downside about the room is that there wasnt a fridge.
I had to buy a bag of ice daily from the convenient store nearby.
Also had ants in the room.
- Mama.lah (7/5): Meet our need -
- Beng (8/5): Very good -
- Ng (7/5): Good - Location of this hotel No Window and sound prove no good
- Irene (7/5): Good - all fine the usb port is broken
- Ho (7/5): Good -
- Yeo (7/5): Good -
- Arunachalam (7/5): Good and safe place to stay…. Wifi issue is a small thing that hotel people can easily address… - Wifi connectivity not there.. Every time had to come down to reception area to use it.. Size of room is too small.. Barring that everything was fantastic.. Met all our expectations..
- Ying (6/5): Pleasant - Location is good. The room is quite small.
- Meliyana (10/5): Exceptional -
- Thc7 (9/5): definitely value for money - - there are a lot of food stall and food court around the hotel
- near shopping mall, sundry shop, pharmacy
- staff are very friendly
- there's a laundry shop nearby within 3 mins walk none
- Rachel (4/5): Average. Not suitable for family vacations - The ONLY thing I like bout this hotel is LOCATION which near all eatery. This should be a budget hotel. The hotel didn't provide tooth brush, slipper or laundry bag. The furniture look new but the towel is a 2nd hand items from Hilton hotel. The hair dryer suppose mount to the wall but the hotel remodel it with changing the plug. Somehow feel not safe using it like it will explode anytime. Though good location but it is noisy at night time even after 11pm.
- Edward (6/5): Pleasant - good No parking for motorbike
- Ma (8/5): Very good -
- Mohd (9/5): Superb -
- Lee (2/5): Send us to another hotel which is worst and the bad thing it is a confine space. NO WINDOW. NO EXHAUST FAN. KILLING ROOM - It is nearby to night hawker. No electricity at night. Therefore, room is very hot and humid. Very sad. BAD HOTEL.
- Kin Peng (6/5): - Generally the place was so-so. The staff at the reception was grumpy when we checked in.
The good thing about it is that it was right next to the eating area along McCalister road, so it was convenient to eat
- Joshua (10/5): Exceptional - Located next to food streets, also some food establishment around. Convenient shop next door and pharmacy opposite. Definitely a very good location. Nothing that was negative, we can walk to the town center for shopping.
Surrounding area was peaceful and safe to go about your business without fear of harassment by local vendors.
- Chuah (8/5): Very good -
- Tara (9/5): Superb -
- Soon (8/5): Very good -
- Bee (8/5): Very good -
- Philips (8/5): Very good - Rooms ok Mattresses could be better
- Kok (8/5): Very good -
- James (8/5): Good location with food around - No widows. When I sleep on the pillow I smelled stale smoker's odour coming out from the pillow.
Good location where many types of food are available just next door.
Friendly and helpful front desk guy.
- Verified traveler (8/5): - Good location, near shop house like eating, massage, mini mart. Nice place, will come back again.
- Michael (6/5): - Room was rather small and had no window. Hard to move around. There was no bench or platform to put our two baggage. My Wife put her baggage on the single chair provided. I put mine on the floor. Imagine the discomfort I endured squatting down opening and closing my baggage. I am s senior citizen at 70.
- Verified traveler (6/5): - Hotel next to famous local food street, room equipped with necessary basic facilities.
- Jonah (6/5): Stay in 118 Hotel Macalister - Surprised the room has no fridge. Staying at the 1st floor is noisy as the room was facing the city road. Overall, stay is ok.
- Tay (8/5): Great location - Great foods literally next door. Very close to city centre
- John (8/5): Budget hotel in Penang - Hotel was very well located being surrounded by restaurants and foodstalls. Quiteclose to Komtar. Staff were very friendly and helpful. Hotel itself was quite basic but clean and well serviced, Included a kettle with coffee making facilities. TV channels were limited and mainly in local languages.
- Anita (8/5): Value hotel for shopping trip - Happy with my short stay
Eating and shopping
Did not blow my budget on hotel
- Gin (10/5): For budget traveller. - Good for budget hotel. Easy access to shops & food outlets.
- Melva (8/5): - everything was okay,except the room are very small.
- Kenny (10/5): - Very good customer services,friendly and efficient, clean environment for guests to stay.
- MAE ONG (8/5): Excellent location. - New hotel with excellent location.Next to lotsa famous street food right outside the hotel and next to a 24 hours mart.
Room was not big but it's clean and tidy.
Definitely worth the price.
- Verified traveler (8/5): - Great location! Room is simple but the front desk personnel are very friendly & helpful!
- Colin (8/5): In a city center, a lot of street food, komtar - Strategic location ,near many street hawkers. Just few minutes walk Komtar, Prangin Mall and 1st Avenue. The staffs are very polite and helpfull. Room is clean though not really big but air con is not so cool during the day.
- Lee (6/5): - No parking
- Verified traveler (10/5): Clean Convenience Location Eateries just beside ho - Clean
Convenience
Good location
Many eateries
Friendly staff
- Edysam (10/5): Good hotel - overall are very good
- TEH (10/5): - Great location for food and walk distance to shopping mall.
- Yiing Yiing (8/5): Budget hotel with clean room - The place is strategic to KOMTAR & 1st Avenue, however it kinda far to the tourist spot at Georgetown
Furthermore, there doesn't provide free parking, therefore, getting a parking is quite tough.
Overall is a good stay.
- Andy (10/5): Nice hotel to close to shopping and eating center. - Easy getting around in Penang. most of the foods are very good. Everyone is nice and helpful.
- Goh (8/5): Just my opinion - Can seriously consider to change the flooring tiles at Lobby side exit as I find the slope slippery.
It's one of my favourite hotel.
- Royston (8/5): Good stay at 118 Hotel Macallister Penang. - Very clean with friendly and helpful receptionists. Good value for the price. Next to new lane hawker food. Everything in Georgetown is between walking distance if you can take the heat. Will stay again on next visit.
- Verified traveler (8/5): not bad for a budget hotel - there is some noise from outside my room in the middle of the night
- Victoria K. (6/5): Nice budget hotel near food - My room is triple with a double and single bed. Overall the size of the room is decent, with some walking space, ideal for resting at night. May nt be able to contain larger suitcases.
The facilities are basic, with one shower/shampoo dispenser. Toothbrush n toothpaste nt provided. So if you are particular abt toiletries, do bring ur own. Limited hangers for clothing and they are secured to the shelf.
Note that there are no shelf in the shower area to put toiletries. There is a metal shelf outside the shower area for u to hang clothing/towel.
Only one roll of toilet roll provided per day.
House keeping service is only available when requested by putting the sign outside the door.
The receptionist will remind when checking in.
Complimentary bottled water and coffee packets are given.
One down side is aircon is leaking. Management may want to fix it.
Also there are no safe provided.
There is only one room access card issued.
- Hocky (4/5): No fridge, safe n only one room key. Good location - Access to transport n lovely food nearby. Needs improvement to keys, storage for clothes,fridge n safe.
- Verified traveler (8/5): Lack of facilities - Overall was good but a room for 4 person only got 2 plugs to use. Insufficient for charging phone. Air conditioner not that cold. Don't have fridge.
- Vivi (8/5): - We book 4 people room. Room is good. Location is outstanding. Very comfy n surrounded by many good food. The lady in morning shift very helpful n friendly. But room dont hv toiletries at all.
- Foon (8/5): convenient, clean hotel. Value for your money. - really liked the room. service was great too.
only minor disappointment was that it didn't have a mini fridge coz with the hot weather, it would have been great to be able to put in some water to chill.
- Verified traveler (2/5): - The hotel is in good location that only thing I like. I can't believe the hotel didn't provide phone to call out or front desk. No refrigerator in our Luxury family suit room and the worst thing u can hear the noise from outside and next room in hotel. It cost 200 ringgit a night for luxury family suit that is unworthy.
- Michael (8/5): Recommended - Great location, still very new and we'll kept. A little noise facing the street but not that bad if you are out most of the day and doze of easily from tiredness. Staff were very friendly and helpful.
- anthony (6/5): Clean hotel convenient location - No room windows so received recirculating air from wall unit aircon. Lack of chairs to sit down. No drawers for clothes. Room very small though bed was clean and sizeable as a double. Bathroom size for 1 person clean.
not roomy to move with 2 persons.
2-3 day stay OK but not for longer. No parking avaliable. 24/7 store next door.
- CHEN (8/5): Stay 2 night - The parking is very limited while only 3 parking slot , the room is quite small and no drawer,Mirror is far from hair dryer.
- Verified traveler (6/5): it is different from the picture - the reality is rather different from what we had been led to believe.
- Verified traveler (8/5): - overall is good. strategic location as well. hygience and staff atitude is well.
- Verified traveler (8/5): A lot Food nearby and mall. - really nice....around 118 many food and mall. and the hotel staff really friendly !!! i will come next time !!
- Verified traveler (10/5): Nice hotel worth staying. - Good location. Easy access to the town area and local hawker center for local food. Only disadvantage is parking. You will have to park at the roadside and put sufficient parking coupons.
- Verified traveler (6/5): - Room 401 is very very small for a family of 4. Hardly any room to walk after we put our luggage. It would be good if they could put more hooks in the wc so that we can hand our clothes and provide more hangers.
- Kuah (6/5): - Tiny room
Noisy from thin walls.
- kk (10/5): Clean,quiet, surrounded with street foods - Hotel staffs very friendly with recommendation of good foods n interesting places of visit.
- Melissa (8/5): Condition hotel good and comfortable - Overall is good but tissue paper for toilet is less
- Melissa (10/5): - Though the bedroom size is not big, it's nice. Easy to find food. The staffs are friendly,too.
- Verified traveler (10/5): Nice hotel to close the mall - I stayed at this hotel gave me feel confortable. This hotel close the mall and many culiners around it.the staffs are very frendly..room is very cleaness.
- Fong (8/5): Its a convenient and well afforded hotel - Its a convenient hotel and people asking for it.
- Mathew (10/5): Great location, reception staff amazing - Reception staff couldn't do enough for you, everything was advertised. Best thing was Street food one side of hotel and a shop the other. Across the road you can walk to see famous Street art which is an attraction in penang
- Verified traveler (2/5): Tiny, cramped and noisy - Noisy (both inside and outside), really tiny cramped rooms. Many sleepless night due to noise and a struggle to get to toilet. This is not a hotel but more like a hostel
- Verified traveler (6/5): Hotel has very good location but a bit noisy .. - • Clean room
• Good Location
- MORINA (8/5): 118 Macalister - Overall was good, only the wifi connection in room was very bad
- Verified traveler (8/5): Next to street food store - Nice clean newly renovated room. Small but quite organised hotel. Limited parking space available at night only.
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