Cleo Balaikota Surabaya
Location: Jl. Walikota Mustajab No. 59, Surabaya, id
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Location
Located in the heart of Surabaya's Genteng district, Cleo Business Hotel Walikota Mustajab City Center offers easy access to popular landmarks such as the Submarine Monument and Gubeng Train Station.
Comfortable Accommodation
Guests can enjoy the convenience of room service and a 24-hour front desk, ensuring a comfortable stay throughout. The free WiFi adds to the seamless experience for both leisure and business travelers.
Nearby Attractions
Explore the city with ease as the hotel is in close proximity to attractions like Red Bridge Surabaya and Ampel Mosque. With Juanda International Airport just a short drive away, your journey is made even more convenient.
Book your stay at Cleo Business Hotel Walikota Mustajab City Center for a memorable experience in Surabaya.
Important Information
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:30 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Air conditioning
- Room service
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Concierge service
- Fire extinguishers
- Smoke alarms
- Key access
- 24-hour security
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Garage
Rooms Available
-
Hollywood Queen Room
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
-
Standard Double or Twin Room
Offering free toiletries, this twin/double room includes a private bathroom with a shower and slippers. The air-conditioned twin/double room offers a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as city views.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
-
Superior Double or Twin Room
Offering free toiletries, this twin/double room includes a private bathroom with a shower and slippers. The air-conditioned twin/double room offers a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as city views.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
Guest Reviews
- ABHISHEK PAL (9/5): - I really liked the location and this place is value for money. You can also get free water. Staffs are friendly. The lighting of the room is not that great.
- Anto (8/5): -
- Louisa (8/5): -
- Nikolaus (3/5): Nie wieder - Das Personal war stets bemüht. Dreckige Bezüge auf dem Bett, wurden getauscht, waren noch immer dreckig. Man schläft nicht gern im Blut anderer. Personal hat gesamte Bettbezüge nach unten gebracht. Damit wir was aussuchen können. Leider war nichts! Sauber. Bettwäsche Lagert offensichtlich (man riecht es) im Stockwerk, in dem die Raucherzimmer sind. Schlechteste Hotelerfahrung in Indonesien, nach 2 Wochen. Zimmer hatte kein Fenster, was nicht angegeben. Das "Fenster" im Bad führte in den Flur. Duschen ging nur um die Ecke.
- DENNY BOY (7/5): -
- Magali Daniela (9/5): -
- szenic (7/5): - Bardzo dobra lokalizacja, blisko dworca kolejowego. Dojazd na wyższe piętra windą. Czysty i wygodny pokój. Stały dostęp do wody z dystrybutora.
- Joelyvia (9/5): - Friendly & helpful staff. Facilities. Aircond holder broken-dangerous if aircond fall down
- Sam (7/5): - Location is great Too much noise from traffic
- Mia (7/5): Functional Stay for 1 night in Surabaya - The location was very central and close to supermarkets and restaurants. It was also walking distance from Surabaya Gubeng Station. The staff was very accommodating and reccomended an excellent laundry service (with free pick up and drop off at reception). The room was small but functional for 1 night. The bedsheets were full of stains, and the towels need replacing. Plus, there was music playing from the reception all day and until late night (we eventually fell asleep so not sure if it continued all night).
- Yussika (8/5): Very good - Overall is good enough Affordable for backpacker Car port is so limited
- Omar (8/5): Very good -
- Patuh (7/5): Good -
- Florentin (9/5): Superb -
- Patuh (8/5): Very good -
- Yunita (9/5): Superb -
- Joko (3/5): Bad service and room - Bad bathroom very small The staff not educational enough
- Safiera (7/5): Good -
- Vlad (10/5): great value for money - good location, friendly stuff, clean rooms. Feels much better after staying at guesthouses...
- Arthur (7/5): Good - The staff is very kind and always willing to help The hotel restaurant wasn't working 😕
- Aliquis_ (5/5): Room with no window - The hotel is clean and there is a water dispenser for guests in the floor. The room had no window. Staying there felt like staying in a bunker. Nothing like this was mentioned in booking. We would noch choose such place, knowing this. Additionaly several minor defects in the bathroom and we missed the hospitality of the staff.
- Paul (7/5): Convenient and clean - Good location and nice staff Room was a bit small and dark
- Andre (9/5): Superb -
- Saff12 (7/5): Good - Good central location. Terrible breakfast, it sat behind the reception in a cardboard box. Don't bother paying for it. Twin bedroom was small. One pair of slippers for two people. The bathroom door is practically transparent, it has basically has no privacy.
- Mikaela (8/5): Very good -
- Alfa (6/5): didn't meet expectation - LIFT/ELEVATOR not available. breakfast on box, car parking's very narrow elevator will good breakfast on table car parking is available
- Vasco (8/5): Very good -
- Matilde (6/5): We had this hotel for a short stay since we were at Bromo during the night but it was really noisy and the fact that bas - Nice and kind valet Room too small and very noisy every hour
- Siswohadi (8/5): Very good - Recomended
- Bakarbessy (8/5): Very good -
- Chalid (9/5): Superb -
- Moody (10/5): Exceptional - fair no
- Kyra (7/5): Clean and comfortable place to stay in Surabaya - Convenient, clean and comfortable. Staff were friendly and helpful - we left our bags with them on the last day and they tagged them and kept them safe. Water dispensers on each floor were really helpful! The noise from the water pump every 5-15 seconds got a bit annoying, and the towels could do with replacing.
- Yos (6/5): Pleasant -
- Sylvana (8/5): Very good - Clean and comfortable Really loud because people are hanging out in the lobby and you can hear everything through the doors and walls
- Umar (7/5): Pleasant. Good location - Close to lots of restaurants. Provided water cooler/heater in hallway. One pair of slippers for two people. Rooms were a bit small. Fine for one night.
- Putu (10/5): Compert - Place and inside the room Design hotel’ room and pacility
Photos
