Best Western Plus Angel Hotel
Location: 8 Market Place, Chippenham, gb
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Historic Charm and Modern Comforts
Luxurious Amenities
Convenient Location
Experience the perfect blend of history and luxury at the Best Western Plus Angel Hotel. Indulge in the brasserie dining, relax in the indoor pool, and stay fit at the gym. Enjoy free parking, WiFi, and a range of room amenities. Dine at the on-site restaurant, unwind at the bar, or explore the garden. Ideal for events and weddings, our hotel offers everything you need for a memorable stay. Conveniently located near popular cities and attractions, your next adventure is just a short drive away.
Book now and create unforgettable memories at the Best Western Plus Angel Hotel.
Important Information
Please note that the car park is located at the rear of the hotel off Gladstone Road. You will be required to register your vehicle(s) registration number on the touch screen at reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Non-smoking throughout
- Shared lounge/TV area
- Heated pool
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- Screens / Barriers between staff and guests for safety
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Golfing on site
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Japanese garden
- Swimming nearby
- Vegetarian menu options available
Rooms Available
-
King Suite - Non-Smoking
The suite provides a tea and coffee maker. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Hair dryer
- Radio
- Desk
-
Standard Single Room
Providing free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room provides a wardrobe, a carpeted floor, heating and a TV. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Fan
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Trash cans
-
Standard Twin Room - Non-Smoking
The double room features a tea and coffee maker. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Desk
- Fan
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Trash cans
-
Standard Double Room - Non-Smoking
The double room features a tea and coffee maker. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Desk
- Fan
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Trash cans
-
Suite, 1 King Bed, Non Smoking
1 King Bed
Overlooking the city
Internet - Free WiFi
Entertainment - LCD television
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk
Comfort - Heating
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - No housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Room service (24 hours)
- High-speed internet access
- Free WiFi
- Bedsheets provided
- No housekeeping
- Eco-friendly cleaning products
- LED light bulbs
-
Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)
1 Double Bed
129-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk
Comfort - Heating
Need to Know - No housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Wardrobe or closet
- Room service (24 hours)
- High-speed internet access
- Free WiFi
- Bedsheets provided
- No housekeeping
-
Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)
1 Double Bed
161-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television and iPod dock
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk
Comfort - Heating
Need to Know - No housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Room service (24 hours)
- High-speed internet access
- Free WiFi
- Bedsheets provided
- No housekeeping
-
Standard Room, 2 Twin Beds, Non Smoking
2 Twin Beds
129-sq-foot room with city and garden views
Internet - Free WiFi
Entertainment - LCD television
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk
Comfort - Heating
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - No housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Wardrobe or closet
- Room service (24 hours)
- High-speed internet access
- Free WiFi
- Bedsheets provided
- No housekeeping
- Eco-friendly cleaning products
- LED light bulbs
-
Superior Double Room
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features a wardrobe, a carpeted floor, heating, as well as a TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Fan
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Trash cans
-
Double Room - Disability Access
The double room provides a tea and coffee maker. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Desk
- Fan
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Adapted bath
- Trash cans
-
Executive Double Room - Non-Smoking
The triple room offers a tea and coffee maker. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Desk
- Fan
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Trash cans
-
Superior Double Room - Non-Smoking
The double room features a tea and coffee maker. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Desk
- Fan
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Trash cans
-
Executive Double with Sofa Bed
The quadruple room provides a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Desk
- Fan
- Private bathroom
- Heating
- Sofa
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Trash cans
Guest Reviews
- claire (7/5): Clean and comfortable hotel, good value. Staff could be warmer. - Location great - in the centre of town. Simple standard room but clean and very comfortbale bed. Good linen. Parking is £7 for overnight stay, which is reasonable for centre of town. Pool area looked clean and was mostly empty. Receptionist not very welcoming. Quite grumpy and felt like we were putting her out when we checked in.
- Ryan (10/5): -
- Marvie (10/5): -
- Joanna (1/5): Our final unpleasant stay in a hotel we used to love staying in with family. - Location in the centre of town is great. The courtyard is very pleasant to sit in. Management blamed inexperienced staff for some of the issues we encountered. We feel this was unfair on them. They clearly had not had the training and supervision from management to do their jobs. Very evident was in the bar/dining areas. Due to large events in the area, the hotel was at full capacity. However, the bar and restaurant were very quiet. We were still on two nights of our three nights of our stay turned away from ordering food. Firstly rudely told, despite, observing others ordering and being served food in the lounge, we could not eat in there....there were menus on the table. The second night that they had stopped serving. Although the manager pursued us as we walked towards a very busy but welcoming and accommodating restaurant metres from the hotel to apologize to us by blaming his staff, the whole experience left us very disappointed. The room was ok. A cleaning issue resolved quickly but it was tired, in need of fundamental maintenance, the windows rotten, the floor in the shower felt unsupported when standing in the shower. The bed had been badly fixed at some stage too.
- Lesley (9/5): Great visit- thank you - Location Nothing
- Keller (10/5): - Everything Nothing
- Emily (10/5): Excellent -
- jeffrey (9/5): Great location and food was excellent. - Location Light coming into bedroom from windows and under the door.
- John (8/5): -
- Goli A (7/5): - It's too expensive for what you get. The property needs some upgrades but all and all it's a good hotel for a night or 2.
- Dolores (10/5): - La habitación espectacular y el desayuno y la cena también
- Nigel57 (8/5): Bit pricey but has a pool - Central location Cost
- Ann (8/5): -
- Sheila (8/5): -
- stephen (10/5): -
- Tamás (10/5): -
- Amanda (10/5): Perfect short stay wished we stayed longer! - The staff were extremely helpful and the location of the hotel was very convenient for us. Beautiful building and lovely garden area too.
- Keshtrash (9/5): Nice stay in Chippenham - I liked the room, which was huge, both bathroom and actual room. Staff has been lovely, I ve asked for an early check in because my best friend was getting married at 12 and didnt have a place to change; I let them know and they managed to check me in at 10.30 which has been an absolute blessing. Everything was perfect. No elevators so it is a little tricky to carry your stuff up and down those steep stairs. Some dust on the window curtains. The whole room is kind of dark and has just a small window I had to close because of construction workers on the opposite building
- clive (3/5): Don't bother staying here - overpriced and poor - The room size was good, but that's about it. Where to Start? The room was dirty, paint was flaking, and the general level of cleanliness was quite poor. We booked a superior room as this was a weekend getaway with the wife. The room was bigger - that was it! There was no chest of drawers to put clothes, just one tiny wardrobe. The Fitness Centre was very very limited 5 rusty machines and that was it. The much vaunted swimming pool is tiny, and most of the time it was full of children. The breakfast was poor and tasteless, and the food was recycled from the day before, stale pastries and a very limited selection. The most annoying thing was that we had to pay an additional £15 for the car park (on top of the £185 per night) which on the first evening was full due to a function. They agreed to refund the car park - but this didn't happen. Very disappointed with this hotel - don't bother staying there are much better options in the area.
- Ian (10/5): -
- Anne Jorunn (8/5): - Bra beliggenhet! God frokost i fine lokaler! Vifta på badet gikk hele tiden, opplevdes støyende.
- Gary (9/5): -
- Declan (3/5): Room was filthy - Not much staff was friendly though Not clean at all in my room.
- Sarah (4/5): I checked out after 30 minutes - Staff were friendly Big spider in my pillow case. Moth in my room. Buzzing noise every few minutes. I checked out after 30 minutes
- Guest (10/5): -
- deborah (10/5): -
- Justine (7/5): Not bad and central for attractions - Location Food - breakfast in particular and unhelpful with food in bar area
- Sven (10/5): -
- Helen (7/5): Okish for our purpose - Location, quality bed and room ok Bathroom had some mold in the shower and the soap dispenser were not clean. It takes a weekly check to keep all clean.
- Ria (5/5): Not the best best western we’ve stayed in - Check in was easy. Lady on night shift helpful and friendly No draft lagerat all disappointed Shower curtain stunk Bathroom vent didn’t work Bath dirty Coffee at breakfast from machine was cold Bed sheet to small and topper kept pinging off Hard ridge in middle of beds put together
- Sharon (8/5): - Liked the location, room, staff Unfortunately they don't do real ale so my husband wasn't happy . Therefore didn't bring guests to hotel. Instead had to go to the pub next door. Would have preferred to stay in the beautiful warm cosy lounge.
- Alyssa (9/5): -
- Derek (10/5): -
- Jennifer (5/5): Convenient and clean - Position Daily emails beforehand which didn’t allow me to answer questions- Plug in sink wouldn’t open Soap dispenser had been knocked off wall before my arrival but was just left on shelf for me to use.
- christopher (8/5): -
- Oliver (10/5): Wish our schedule could have allowed a second night. - Very accessible. Friendly and helpful staff. Most comfortable. No shelving in ensuite to put toothbrush etc.
- Ludmila (10/5): 100% would stay here again and for longer - Nice clean rooms and bathrooms, access to pool and gym, a pleasant ambience, friendly staff, 100% recommend.
- Michael (9/5): very pleasant - Lite breakfast started at 6 :30 and cooked started at 7 however the chef was quick and delivered cooked breakfast earlier and it was nice. the staff were very pleasant. check out was easy. good parking not much
- Michael (2/5): Very Disappointed - This is the sixth year I have visited the hotel, I have always found it a most pleasant experince . On this occasion I was most disappointed, Instead of being given the premium modern room ground floor room I expected, i was given a small stuffy room ( no opening window) upstairs in the nack of the building. The bathroom had not been properly cleaned , and there was no room service during my stay... I shall not be returning.
- Richard (8/5): Satisfactory - Restaurant disappointing. Restaurant menu
- Zahra (9/5): -
- ILAVONGA (8/5): Good - Location Rooms were not cleaned well even after requesting
- Debi (9/5): - Staff so helpful There was nothing i did not like
- Pier Francesco (8/5): -
- Bradley (4/5): Could be a lot better. - Close to the main town. 10 mins from train station. Extra hidden charges that they tell you about when you check out. Charged us extra for breakfast, which we paid £9 for originally but they wanted us to pay extra when we checked out. Rooms very hot with no windows that opened and no thermostat. Mattress was very old with blown springs.
- Mark (9/5): Great stay, great location, clean room, friendly staff - Friendly staff and had a lovely welcome at reception, great location, clean room with comfy bed, spacious room and lovely and warm. Nothing!
- Paul (9/5): -
- Steven (8/5): -
- Alex (8/5): Good value and good location. Additional facilities were very welcome. - This was a central town hotel experience for the price of a budget hotel. The pool and gym facilities were a little dated but clean and very welcome. The room was comfortable and clean. The breakfast was of a good quality and plentiful. The situation of this hotel is fantastic and I have the highest praise for the nearby Italian restaurant La Vecchia Orsa on the square which was truly excellent. It is true that some parts were a little tired but the place was very clean.
- William (3/5): ok but very bad value for money - Good location We paid £170 for a very very average room.
- Gary (8/5): -
- Harding (7/5): -
- Jenni (8/5): -
- Challenger (8/5): - Pool, size of the rooms.
- Dmytro (8/5): -
- Connor (8/5): -
- Richard (8/5): Nice hotel and an enjoyable stay. -
- Stephen (7/5): - Good access Breakfast all precooked and uninspiring
- Ben (10/5): -
- Gary (7/5): -
- Pezzer1976 (10/5): Birthday party - Held my 50th birthday celebrations at The Angel Hotel, as has our wedding reception here many years ago. Tia the events manager was helpful and even ordered in specific rums for the occasion. My guests raved about the quality of the food provided, the great bar staff and the overall cleanliness of the Hotel. I highly recommend booking a celebration here, even booking my son's 16th at his request, as he enjoyed the venue .
- Dmytro (10/5): -
- Sophie (9/5): -
- Simon (8/5): -
- Neil (6/5): - Good location We had the smallest hand wash basin possible Poor lighting No room service unless requested had to go to reception to replenish tea coffee milk etc We no mention of car parking charges on booking but were then informed once we had paid that charges had been introduced on January 1st at £7.50 per day
- kevin (7/5): -
- Barbara (7/5): Comfortable and welcoming hotel with central location in Chippenham. - Our room was cozy and we paid extra for breakfast which was tasty and plentiful. The bed was comfortable. The bathroom was a good size and had a wall mounted magnifying mirror which I find useful these days. The little cartons of milk on our tea tray must have been out of date as they curdled in the coffee I made. I reported to reception that there had been a 'eggy' smell in the bathroom. Also the breakfast plates for the full English were cold. Otherwise we enjoyed our stay.
- Roy (9/5): -
- Sandra (10/5): -
- Rachel (10/5): - Cosby and friendly
- amany said (9/5): - Cental just 10mins away from train station A lot of restaurants near by I hope to check in a bit earlier
- Okeefe (10/5): - Staff amazing Clean
- Sandy (9/5): Comfortable, attractive and well located hotel with excellent staff - All the staff were excellent, courteous and efficient. Great place to stay to see local family. Room was good size and comfy bed.
- Joanne (10/5): We will be staying again soon x - Its big and really nice. Decorated tastefully. Staff are very helpful and friendly. Checking in the young lady was polite and very helpful. Nothing
- Anthony (10/5): Great hotel in a central location, with friendly staff. - Great central location , easy walking distance to town centre . The staff were very pet friendly. Room temperature, air conditioning
- D'Souza (8/5): -
- Angela (6/5): Inadvertently I booked an accessible room ; your booking screen needs to be a little clearer - Breakfast - only sliced bread on offer - everything else was fine .
- Terry (9/5): -
- SHIRLENE (5/5): They need to learn how to run this better that they do - Very central and great location. Staff were also helpful as much as they could be. Stuffy and shabby room. Suffocating hot and dry. Had a terrible night’s sleep. They also had a large private party and the place was a total mess downstairs. No one cleaned up afterwards so all the rubbish was just left there.
- Robert (10/5): A beautiful hotel in a lovely town. Will stay again if I am ever back in Chippenham. - Very nice and tidy room. Staff super friendly and was nice to get a Christmas card under the door for Christmas.
- Michael (10/5): -
- Ruaraidh (9/5): - Warm reception from the staff. Very hospitable. High parking charge, not declared on the website.
- Kevin (4/5): -
- Maureen (10/5): We enjoyed our stay and look forward to our next visit. - Spacious room which looked as though it was recently decorated. Colour scheme was impressive. Clean and comfortable. All you needed in a hotel room. Staff went above and beyond. Delicious breakfast. A couple of steps on way to reception. A hand rail and shower liner would have been helpful.
- Padley (9/5): - Lovely room, very clean and comfortable. Thank you to the chef, who was prepared to start on our breakfast early. The shower tray was very slippery (great because it was obviously very clean), but a grab rail, and something to hold (apart from the heated towel rail) getting out, would have been useful.
- Griffiths (8/5): -
- Bahn (5/5): Great location, kind staff, uncomfortable room. - Reception staff seemed friendly. Room smelled really bad and there was no heat. Radiator didn't work.
- brianjU7523QS (10/5): Great relaxing stay - Great relaxing stay with a Monday morning snow shower. Great hotel in a central location. Room was modern clean and comfortable, shower was the best shower I have ever used. Pool was the right size for me and at an ideal temperature. Staff in all departments were friendly and helpful Food at breakfast was well cooked and tasty. Coffee and hot chocolate infrastructure of the fire is a must on a cold evening. We would highly recommend
- Eleanor (10/5): Perfect location, and good size car park, clean comfortable and great value for money. I will be booking again for futur - Clean and comfortable Difficult to fill the kettle as the sink was so small
- Elizabeth (7/5): After my total disappointment of the room, I was very pleased with the alternative. - There was not sufficient choice of cereal and bread, ( no nuts or granola to be seen), also jams. The cooked breakfast looked good. The lack of personal assistance to help me carry my case up the numerous stairs.
- Roderick (10/5): -
- Jonathan (9/5): Excellent, spacious, comfortable, well-modernised town centre hotel. - This hotel is in the very centre of town. Many of the rooms are modern and are across the yard from the original building. We had one of these and it was exceptional, very spacious, and the ensuite was one of the best I have used. We had breakfast, which was good value and also excellent. The hot food was plated, and served promptly, but I think that was because the hotel was fairly empty. I am guessing there is often a buffet. Really, nothing. It was a great stay.
- Martin (8/5): Very enjoyable, will come again. - Friendly staff, nice quiet room with comfy bed. Tasty breakfast Nothing
- Moroni (7/5): -
- Kate (8/5): Friendly staff help to make it a very pleasant stay at the Angel Hotel. We will be returning. - Great location on the high street The room was comfortable but you could hear the fan in neighbouring rooms’ bathrooms when the lights were switched on.
- lazy (10/5): - The room When we arrived the room we were offered stank of sewage
- RogerTina1964 (2/5): THIS ANGEL SHINES BRILLIANTLY ! - This is an excellent hotel for that 2/3 day Xmas break !! Look no further for great food, comfortable accommodation, cosy bar, a range of interesting ( but optional) activities and a hotel at the heart of a beautiful town with lovely walks and historic buildings right next door. Above all , the staff are all outstanding -welcoming, friendly, knowledgeable responsive, fun. Any minor issues or requests were handled effectively and professionally. They sure know how to make a customer feel special. This Xmas experience wildly exceeded expectations and we know we speak for all the other guests we met there too . Not cheap but worth every penny, Highly recommended !!
- Y3101IJdevonm (8/5): Lovely Little Getaway - My boyfriend and I decided to have Christmas away just the two of us, drove to The Angel Hotel, they had upgraded our room as a little Christmas present which was absolutely lovely! The room was very clean and tidy. On Christmas eve, the place filled up, the fire was on and the atmosphere was lovely, the food was lovely through out the 3 days we were there. We were told on the site that there would be little events throughout and it seemed that when we asked about these, certain staff said it was and then others weren't informed. On Christmas day, the atmosphere was a little quieter, but we still had a lovely time! There specifically was a gentleman that was working in the dining area team, very tall with dark hair, he was LOVELY! Unbelievably good as his job and seems to genuinely enjoy it! Made us feel very luxury and really made the experience for us! It was a lovely stay, just wish it was a bit livelier :)
- Mariami (8/5): - Great location, really close to train station, and right next to the bus station that connects you to Lacock and Castle Combe. Very helpful and friendly stuff.
- 358alanc (8/5): A comfortable centrally located hotel - This is a comfortable centrally located hotel. The staff were helpful, especially in changing our room to one with a bathtub. The room was much larger than the average hotel room and was clean and well equipped. We had booked a standard room in the annexe so it was very quiet at night. The superior rooms are in the historic part of the hotel and with the various functions I guess would have been noisier. Breakfast was of the usual hotel standard. We chose this hotel in order to visit Bath Christmas market as we have found hotels in Chippenham to be better value than those in Bath. The Angel hotel is a 2 minute walk to the bus station and there is a bus to Bath every 20 minutes. Chippenham itself is a charming market town with plenty of small shops to visit. Thid hotel loses a star beause of its charge for car parking. I object to paying for a hotel room and then being expected to pay for parking on top.
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