Hotel Maya Rue

Location: Calle Aldama #36, Col Centro, Palenque, CHIS, 29960, Palenque, MX

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Luggage storage
• Safe-deposit box at front desk
• Tours/ticket assistance
• Mosquito nets
• Reception hall

Rooms Available

• Room, 2 Double Beds

  2 Double Beds

  269 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe and desk

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Desk
  • Private bathroom
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided

• Room, 1 King Bed

  1 King Bed

  323 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe and desk

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Desk
  • Private bathroom
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided

• Room, 1 Double Bed

  1 Double Bed

  269 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe and desk

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Desk
  • Private bathroom
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided

Guest Reviews

• Angel (8/5): - Deben especificar que no cuéntan con estacionamiento ya que uno llega con esa confianza, de lo demas no tengo queja, todo en buenas condiciones y buena atención del personal.
• Fernando Jonatan (10/5): - Excelente servicio
• marion (10/5): - Nice staff
• Mario (10/5): - Dies ist mein bevorzugtes Hotel in Palenque, es ist im Zentrum der Stadt, Restaurants und Geschäfte fußläufig erreichbar.
• Peter (8/5): - Das Hotel liegt ziemlich zentral und in fussläufiger Distanz sowohl zur Einkaufsstrasse wie auch zum Park oder diversen Restaurants und Cafes.
• Juan (8/5): - Buen precio y buen servicio
• ROBERTO (4/5): - Había insectos muy pequeños que generaban comezón
• Ofelia (8/5): - Nice
• Eugenia Elvia (8/5): - Me cobraron en efectivo y no me regresaron cambio completo
• VICTOR HERNANDEZ (8/5): - Desayuno NO incluido.
• Wolfgang (8/5): - Sehr zuvorkommendes Personal
• Elba (8/5): - Hotel was within walking distance of ADO bus terminal. Near main plaza, lots of places to eat. Clean place, staff very helpful and nice little breakfast . Easy on your budget too. December celebrations were starting in this happy town. Recommend
• ana (6/5): - I liked how convenient it was to everything, transportation and places to eat and walk around. I also reallly liked the staff because they were very nice and helpful! It is noisy because it's right next to a busy street and also a tortilla maker, which can make it difficult to sleep at night. What I would do mention is 2 things: 1) the shower/shower head was not working properly along with the shower splattering all the water everywhere and even outside of the shower/bathroom, 2) the toilet was not properly working either, not flushing correctly, so we had to pour water into the tank to make it flush. Could be better cleaned and kept.
• James S (8/5): Heart of downtown. - Location. Well, not close to the archeological site, but very close to good restaurants and services in the heart of the city. One minor problem is that there is no on-site parking, but the street is pretty safe if you don't leave anything visible. Oh, and they had a great breakfast.
• Wing (10/5): - The hotel staff are nice. The check in is fast. The hotel is in the center of the centro district. It is close to restaurants and shops. I only need to walk about 10 to 15 minutes to the long distant bus station. The only con is the hotel does not have elevator but it is not difficult to me to go to my room.
• Verónica (10/5): - Muy bien todo
• Alicia (10/5): - Very clean and friedly staff.
• eustacio (8/5): - Solo me hospede una noche, porque al día siguiente viaje en el tren Maya. El hotel está en el centro de Palenque, esa es una ventaja; sin embargo, en la noche-madrugada se escucha mucho ruido de la calle. Por lo demás, buen hotel, el desayuno incluido muy nutritivo.
• José (10/5): - Todo bien
• Gloria Araceli (8/5): Un buen paseo - Fuimos a conocer la ciudad, estuvimos poco en el hotel, limpio, agusto, el personal amable
• Gloria Araceli (8/5): Un buen paseo - Fuimos a conocer la ciudad, estuvimos poco en el hotel, limpio, agusto, el personal amable
• Felipe (8/5): - Muy buena habitación, lugar céntrico y personal amable , nos apoyaron con el resguardo de maletas
• Esteban (8/5): - El hotel y staff muy amable pero hay mucho ruido por la zona.
• Abner (10/5): - Atención del personal buena
• MONICA (2/5): - Nos hospedamos y el primer cuarto tenía bichos y eran muchos, nos cambiaron de recámara y no servía el aire, y en la tercera si servía el aire pero no era muy adecuado para refrescar la habitación
• Laurence (10/5): - Very much enjoyed my stay, staff were very good and great wifi and a nice breakfast included.
• Laurence (10/5): - Really enjoyed staying here,helpful staff,nice breakfast each morning and great wifi.
• Vicky (10/5): - Buena experiencia y relación costo-calidad
• Alexandra (10/5): - Es un hotel pequeño, sin embargo muy lindo, limpio, accesible, te ofrecen además desayuno, el cual es muy rico y saludable! El personal suuuuper amable y atentos! Sin duda lo recomiendo y regresaría a este hotel en caso de volver a Palenque. En el centro de la ciudad. Puedes salir a caminar, comer, cenar y tiene estacionamiento.
• Jennifer (8/5): - It is an excellent hotel located in the centre of Palenque, the minimal/rustic details are really nice and the room was very clean and comfortable, bedsheets always pristine, friendly staff with someone always at reception. It's great to have breakfast included although the toasts are not great (a bit to dry for my taste), probably a blend with a Mexican breakfast touch, fresh bread or Mexican flavour would be it!
• NANCY (6/5): - Sabanas manchadas
• Jean-Louis (10/5): - Hotel très propre très bon accueil et très bien situé
• William (10/5): William Hanson - Bien recibido al llegar. Y felices de encontrar un cuarto muy comfortable y todo listo para un buen descanso. El desayuno bien hecho y las muchas que nos atendieron siembre amables y listas a acomodarnos. Yo recomiendo el hotel sin ninguna duda.
• Gaudencio (8/5): - Muy buenas instalaciones
• HYUN SHIK (8/5): - muy amable.
• ROCIO (8/5): - El lugar aceptable, buen trato del personal. Hay borrachos en la acera lateral y enfrente, casi de forma permanente. Se que no es responsabilidad del hotel, pero eso lo hace inseguro.
• Jordi (8/5): - Todo bastante bien. No obstante, no tenían secador ni en la habitación ni en la recepción. El desayuno esta bastante bien, pero tardan excesivo tiempo en servirlo.
• Ana Isabel (8/5): - El hotel es comodo pero si notamos que no estaba muy limpia la habitacion, el baño olia a caño y el suelo tenia manchas de suciedad, el personal fue muy amable
• Romelia (10/5): - Location! Location!Location! Good breakfast, service & cleanliness. Rooms good. Definitely recommend 😃
• Francisco (6/5): - El cuarto # 2 no tenía cortina y el agua se salía hasta el cuarto
• MARIO RAFAEL (10/5): Mi esta adía en Palenque - Es un hotel que está en el centro. El desayuno Continental muy completo. El problema son las escaleras y mi cuarto estaba en el piso 3
• Emilia (8/5): - El hotel céntrico, buena ubicación ! Súper básico !
• david (10/5): - Great location value and price Pleasant staff . All one could nerd
• Evangeline (10/5): - This property was clean and was close to the center.
• Ana maria cano (8/5): - Muy bien todo muy bueno ,limpio y cómodo le doy 4 estrellas.
• LUCESITA (10/5): Muy bien - Muy bien es un hotel recomendable para toda ocasión
• Verified traveler (8/5): - Clean. Friendly staff.
• Igor (6/5): - Not bad, but not great either, parking is a bit inconvenient and absolute no sound isolation
• Erik (10/5): The best hotel in Palenque - This hotel room was perfect. Breakfast was included. Service was great and personnel very kind. I'd definitely be back again.
• Silvia (8/5): Zweckmässig, zentral aber nicht überragend. - Einfache, zweckmässige Unterkunft. Eher obere Preisklasse im Leistungsverhältnis.
• Derek (10/5): Great night sleep - Great stay!
• SALOMON (8/5): Parking is 3 blocks from the hotel - Parking is 3 blocks from the hotel. Very inconvenient
• Gerard (6/5): Parkeren slecht georganiseerd. - Parkeren is slecht georganiseerd. Er moet iemand mee om de auto weg te brengen. Maar bij aankomst niemand beschikbaar. Erg onhandige receptionist op dat moment die niet adequaat kon handelen. Heeft een hoop gesjouw En zeker een halfuur gekost.
• Willian (10/5): - Me gusto: La ubicación tranquila. No me gusto: No tiene estacionamiento.
• Verified traveler (6/5): - Parqueo muy alejado del edificio, no tienen acensores
• FRANCISCO (10/5): Excelente! - Es un hotel muy limpio y cómodo.
• Verified traveler (10/5): - La ubicación y la limpieza de las habitaciones es de lo mejor. Como me tocó habitación con ventana a la calle, había mucho ruido; podrían mejorar el aislamiento para disminuirlo. El personal muy atento.
• Adamya (8/5): Nice and clean - affordable luxury! - It is a good hotel. Very close to the main square, and about 20 min walk from the ADO bus stand. Would recommend for solo travellers looking for some temporary affordable luxury while travelling thru Yucatan and sleeping in hostels otherwise :)
• Arturo (10/5): - Trato amable del personal e información que ayuda a conocer los puntos de. Interes
• Gerd (8/5): Ausgangspunkt zur Besichtigung der Mayaruinen - Bilder entsprechen nicht den Zimmern, dadurch etwas enttäuscht, insgesamt aber ein ordentliches Hotel mit sauberen Zimmern mitten im Zentrum. Frühstück nur einfaches mexikanisches Frühstück mit Kaffee, Toast, Marmelade und Youghurt
• Verified traveler (4/5): - The hotel es really small, the café is the lobby as well and is all you have beside your small room. They gives as room no. 1, terrible, almost no furniture the lavatory in front of the bed, so noise, and the bed so uncomfortable. We book to nice but cancel and for a couple of dollars more found a 4stars hotel with a nice pool. The staff is so friendly and helpful that is the only good thing about this hotel.
• Verified traveler (8/5): Hotel bonito y confortable - Las habitacion es sencilla, pero muy bonita, nueva y con muy buenas condiciones, al igual que el baño. Excelente relación precio-calidad. Lo recomendaría totalmente. Para mi no represento ningún problema, pero si debo mencionar que no hay elevador, por si les toca el 4° piso.
• Verified traveler (6/5): Hotel looks old - Not as good as expected. The hotel shows being old.
• Roxanne (8/5): La Estancia fue súper bien! - Nuestra estancia con Hotel Maya Rue era muy cómoda! Había clima, jabón, toallas, y un desayuno completo incluido. Está muy centralizado en su ubicación porque sólo queda media kilómetro del centro de Palenque dónde hay unos restaurantes y bares para divertirse. También sólo queda 1.5 kilómetros desde la carretera principal dónde se puede encontrar un terminal de ADO o transportación que se llevará hasta las Ruinas de Palenque. Todos eran muy amables y no me hospedaría en otro lugar que no sea ese en Palenque.
• Verified traveler (8/5): Nice hotel, but lower your service expectations. - I was a single male traveler, and I wanted cleanliness, simplicity, a touch of individuality, air conditioning, and a bath room with hot water. This hotel supplied all those features at a very reasonable price. In addition, it was quiet although less than a block off main street, two blocks to the zocalo/plaza and with at least two tasty restaurants nearby. The owner was very pleasant, and when he was around the staff was attentive. No coffee available before breakfast which begins at 7:30, so if you want to be there when Palenque opens, you will need to make other arrangements. Alert: if you have large bags think twice about this hotel. The stairs are narrow with square corners. I had a back pack, so I had no problem. The staff needs more training in service standards. I gave up on breakfast despite only three other people in the (stylish) breakfast room. They had two women working in the kitchen, and the morning desk clerk was helping some, but still I couldn't get my coffee until my breakfast was ready, and that didn't happen till a couple nearby got totally served and seconds on coffee. They need to be trained on service expectations, or keep a coffee pot in the room for self service.
• jose (6/5): hotel close to center of town - clean roo nice people it was close to everything around many places to eat closeby continental breakfast included it was good good experience. .
• vera (8/5): Nice hotel near the city center - Friendly staff, good tipps, nice room but at the end they charged 50 pesos for a shower after check out and 20 pesos for storing the luggage
• Wilbert (8/5): Buena ubicación, céntrico. - Agradable, opción para visitar palenque.se los recomiendo
• Silvia (6/5): Hotel Centrico - El Hotel es chiquito y realmente podría ser mejor si cuidan los detalles como en nuestra habitación la taza del baño (la parte plástica dónde se sientas uno) descarapelada. Son detalles que dejan mucho que desear y que aunque el baño esta limpio no da una sensación de sucio y descuido.
• University Prof (10/5): I enjoyed my stay the first and second time!!! - The entire staff was wonderful and congenial. I stayed twice in one month due to the quality, location, hospitality, and general beautiful appeal of the rooms offered at Maya Rue. The daily breakfast was a plus, but all aspects of the hotel were great. I plan to bring my college students from New York City back to Palenque and we will be staying at Maya Rue.
• Glenn (6/5): Bring ear plugs, check aircon - Street noise and noise from the hallway and other rooms is a problem. Fortunately, this is mainly a business district, and the neighbours shut down relatively early. Bring ear plugs, though. A more serious issue was that the mechanism to direct aiirflow from the air conditioner was broken. The unit blasted continuously and directly onto the bed, no matter how the louvers were repositioned. Two nights of Canadian winter in the tropics. I fell ill.
• Verified traveler (8/5): - Great staff very clean close to ruins and waterfalls
• Verified traveler (8/5): - Good location, good breakfast and friendly staff. We were just there for the night whilst we visited the ruins and cascade Azul, but was a very comfortable night.
• Benno (6/5): Grand old dame of a hotel with great staff + Locat - Great staff. Unfortunately we paid for a king bed, was given a double that had bedbugs. We were moved to a King bed the last night after seeing the bites. The staff and building here were the crown jewels- the service, drinks, food and building were great however the dirty pool, room mixup and bedbugs were a sour point. Your knees touch the wall when on the toilet and the water wasn't hot- only warm.
• Robert (8/5): - Had its ups and downs. I had 2 rooms during my stay, first very nice but the second I would not repeat. First, spacious and light, second cramped, dark and noisy. Staff ranged from excellent to not functional.
• Steve (8/5): Good location, comfortable and clean - Walkable from the ADO terminal and close to the main square with its restaurants. Comfortable with a minimalist, modern style. Friendly staff. Front rooms are big and have a balcony. I asked for a quiet room so had one at the back with a small window. That said, noise does travel up from reception, at least to the first floor, and I needed ear plugs.

Photos