Terramar Hoteles

Location: Malecon y 25 de Diciembre atras del reten naval, Crucita, ec

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:30 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Family rooms
• Safety deposit box
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Table tennis
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Kids' outdoor play equipment
• Public Bath
• Outdoor furniture
• Coffee Shop on site
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Playground on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Games
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Room, 1 Bedroom

  1 Queen Bed and 2 Twin Bunk Beds

  323 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 35-inch flat-screen TV with digital channels

  Food & Drink - Refrigerator (on request)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Bathroom grab bars

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Air conditioning
  • Private bathroom
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided
  • Bathroom grab bars

• Honeymoon Room

  1 Queen Bed and 1 Twin Sofa Bed

  215 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 35-inch flat-screen TV with digital channels

  Food & Drink - Refrigerator (on request)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Private bathroom
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided

• Standard Family Room

  This family room is air-conditioned and features a private bathroom, a wardrobe and a terrace. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Terrace
  • Linen
  • Toilet paper
  • Shampoo

• Triple Room

  This room features a TV, wardrobe and a private bathroom with free toiletries, hot water and air conditioning. There is free Wi-Fi throughout.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Terrace
  • Linen
  • Toilet paper
  • Shampoo

• Junior Suite

  This room features a TV, wardrobe and a private bathroom with free toiletries, hot water and air conditioning. There is free Wi-Fi throughout.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Terrace
  • Linen
  • Toilet paper
  • Shampoo

• Quadruple Room

  This quadruple room is air-conditioned and features a private bathroom, a wardrobe and a terrace.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Terrace
  • Linen
  • Toilet paper
  • Shampoo

• Family Room

  This family room is air-conditioned and features a private bathroom, a wardrobe and a terrace. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Terrace
  • Linen
  • Toilet paper
  • Shampoo

• Twin Room

  This twin room is air-conditioned and has a private bathroom, a wardrobe and a terrace. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Terrace
  • Linen
  • Toilet paper
  • Shampoo

• Single Room

  This room features a TV, wardrobe and a private bathroom with free toiletries, hot water and air conditioning. There is free Wi-Fi throughout.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Terrace
  • Linen
  • Toilet paper
  • Shampoo

• Double Room

  This room features a TV, wardrobe and a private bathroom with free toiletries, hot water and air conditioning. There is free Wi-Fi throughout.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Terrace
  • Linen
  • Toilet paper
  • Shampoo

Guest Reviews

• Christian xavier (9/5): - No dieron el desayuno ☹️ Un valor adicional
• Jorge (9/5): - Ok La ubicación
• Isabel (10/5): Maravilloso - Me encanto Nada,todo bien
• Márquez (8/5): -
• janic (7/5): Bel endroit mais le service n’est pas à la hauteur - La piscine et le jacuzzi. Une coquerelle dans la chambre. On doit payer en espèces mais ils n’ont pas de change. Aucune aide avec les bagages. Seuls clients de l’hôtel.
• Judith (9/5): - La piscina La ducha
• Elena (10/5): Excellent - Such a lovely property
• Mike (8/5): - I had a comfortable stay here. The A/C works well, and the Wi-Fi was sufficient for my needs. They have a pool and a bar (although I’m not sure how often the bar is open). You will have a key to your room, but to gain access to the compound you will need to ring the doorbell each time you come and go. My Spanish is limited, but I knew I had to pay cash upon arrival. I had a bad experience with a prior hotel, so I wanted a receipt showing that I paid cash. I was told that I couldn’t have a receipt (even after pointing to a receipt pad); but rather they gave me an invoice… fortunately I had no problems, so it was all good.
• Guillermo (4/5): Disappointing - I live in Ecuador and was meeting a new friend in Crucita....For various reasons I thought a reservation might be prudent. Big mistake. No hot water, toilet did not flush well and spotty Wi-Fi at best. Did not have a printer to print out my itinerary so by the time I got to the hotel Breakfast was not included....Orbitz recommendation failed me!
• Stuart (8/5): Resort hotel without guests - For the first couple of days we were the only guests. The 4 bars an bad enoughd restaurant were closed, although the manager said we could get drinks by asking him. The pool was nice as was our room. We were offered another room when it started raining and found out it was because our room had some small leaks, which leads to the question as to why we were given the room in the first place. The leaks weren't bad enough to warrant moving. There was construction going on at the pool but not too bad. Owner speaks no English but Google translate helped. 10 minute walk to an open restaurant after 6 pm
• Carolynne (4/5): Did the job. - Was convenient in regards to location working in with relatives accommodation nearby due to family wedding. When site address was entered into GPS we were taken to a different hotel. Staff were moderately helpful in finding us but spoke little if any English between them which made it difficult, especially when arriving late at night. The 'suite' we had was minimalist with no air conditioning, but had a fan. Electricity supply unreliable. Shower was more often just a trickle. Loud construction work woke us up early. No restaurant or breakfast available. Disappointing stay of three nights. Glad to leave.
• Tim (4/5): "Hotels.com? We're not listed on that site." - The most important thing you should know about this place is that THEY HAVE NO IDEA THEY'RE LISTED ON HOTELS.COM Weird, right? That means that if you make a reservation here and then show up, like I did, you will be greeted with blank stares, and you might even be left homeless for the night. Pros: Comfortable bed Clean room Nice pool Close to the beach Cons: No record of my reservation (I mean, really.) Room didn't have partial ocean views, as described Some rooms don't have A/C Some rooms don't have TVs The 'hot' tub wasn't hot, and they said it takes 2-3 hours to heat up (God forbid they pre-heat it) Both the 'bar' and the poolside bar was completely empty - no stock. That could've been a really nice touch, but instead looked really bad being completely empty. The wifi password was confusing and could've easily given to us on a piece of paper to avoid confusion They're at the end of very long walk down the beach, though I suppose this could be either a pro or a con, depending on your perspective. Conclusion: This has the potentially to be a really nice hotel if they got their act together, but as it stands now, it's severely lacking and I highly doubt I'll be back (and I do come back, I'll be calling them directly).

Photos