Hampton Inn- Suffolk

Location: 1017 Centerbrooke Lane , Suffolk, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Board games/puzzles
• Wheelchair accessible
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• ATM/banking
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Swimming nearby

Rooms Available

• Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  1 King Bed

  180 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch flat-screen TV with cable channels and pay movies

  Food & Drink - Mini-fridge, microwave, and espresso maker

  Sleep - Hypo-allergenic bedding and bed sheets

  Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead

  Practical - Free newspaper, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Wardrobe or closet
  • Wheelchair accessible
  • Free newspaper
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free Local calls
  • Espresso maker
  • Free WiFi
  • Hydromassage showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Closed captioned TV
  • Lever door handles
  • Wheelchair-width doorways

• King Room - Hearing Access/Non-Smoking

  The double room offers air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Video
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Feather pillow

• King Room - Non-Smoking

  The double room offers air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Video
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Feather pillow

• Queen Room with Two Queen Beds (4 Adults)

  The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a carpeted floor. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Video
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Feather pillow

• Queen Room with Two Queen Beds - Mobility Access/Non-Smoking

  This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a carpeted floor. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Video
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Feather pillow

• Queen Room with Two Queen Beds - Hearing Access/Non-Smoking

  The quadruple room features air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Video
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Feather pillow

• King Room - Mobility Access/Non-Smoking

  This double room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a carpeted floor. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Video
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Feather pillow

Guest Reviews

• Sukita (10/5): - Very clean Reception very nice
• Herndon-Cintron (10/5): Great place to stay with shopping and highway right there. - It was very clean. Noise from kids (but not your fault).
• MsmP (7/5): -
• Culbertson (7/5): -
• Lynnette (8/5): -
• Traci (5/5): - Custom service Roach in room
• Dawn (9/5): I would stay there again - Very clean and the staff was very friendly and professional
• Booniegirl (9/5): - Front desk staff was very polite and accommodating. Service was good and it got our needs.
• Diane (10/5): My stay was exactly what I needed for a great night of rest. - Cleanliness Nothing
• Syneria (8/5): -
• Adrienne (10/5): It was good. I would recommmend to others! - The location was nice but the cell service was sketchy. The hotel and hotel room was nice! We enjoyed the easy access to either, and the kindness of the staff. Unfortunately, there was children running down the hallway late at night and early morning.
• Dieshell (8/5): -
• Aminah (1/5): -
• Sherry (9/5): Adapting when systems are down - Though co.puters were down Amanda efficiently switched to old school check-in & got us settled. Using the old school method Amanda kind of lost track that we'd checked in & put someone else in our room. She apologized & and immediately assigned us another room.
• Michael (10/5): -
• chantara (10/5): -
• Robert (6/5): -
• Aletha (10/5): My stay was very comfortable. I enjoyed the staff, and amenities. - Nice, clean facilities. Staff very helpful and friendly. Breakfast was good. N/A
• Alyssa (10/5): -
• Faye (9/5): -
• Faye (9/5): -
• Walter (8/5): -
• Arrie (10/5): -
• Ashley (9/5): Friendly staff and comfortable beds. Would stay again. - Staff was very friendly and the room was clean. The chair at the desk in our room was very dirty and needed to be cleaned. Also the bathroom door would not stay closed.
• Mark (5/5): Acceptable. Clean room but very hard mattress. - Staff member at the front desk when we checked in was great. Very friendly, helpful and efficient. On the following days, the staff were OK, but not friendly. Breakfast area was clean and basic options were available, but staff seemed to have an issue with guests. She glared at me for saying "Good morning." but she was glaring at everyone. The mattress in our room was VERY hard. Great if you like sleeping on the floor or the equivalent. We woke up repeatedly with our backs hurting. Never again.
• Dreana (4/5): I have used this hotel before and I do like the rooms in the past. This stay not. - The property was clean in the front desk check in. The staff was friendly. The bed was not queen size,the pillows were flat and not comfortable,the pipes in the bathroom were banging so we had to keep the bathroom door closed at night so we could sleep.
• Linda (10/5): -
• Qiana (10/5): - The breakfast was good. Staff made sure everything remained stocked and hot. The facilities were clean and working properly. Everyone was very friendly and attentive.
• Judith (10/5): Excellent - The rooms,the service and breakfast. Just excellent Nothing all was almost perfect
• Tisheka (1/5): I didn’t stay I was grossed out by the 3 cockroaches having a party in bathroom - The location It had big cockroaches in bathroom in the room
• Gloria (8/5): The staff were friendly and helpful. - Location
• Sämi (7/5): -
• Shereice (8/5): - Great customer service and the information was told exceptionally well. I didn't receive that at the Hilton Garden Inn Riverfront. The stay at the Hampton Inn Suffolk was okay, other than a cockroach that was seen on the wall.
• Carla (7/5): - TV was terrible at finding any decent stations
• ChrissyPooh94 (9/5): -
• Darren (10/5): -
• Richard (10/5): - Nice clean facility, helpful staff and good breakfast.
• Yamira (6/5): - Breakfast Coffee cold
• Joe (10/5): - Good
• Celest (1/5): Bedbug Infestation at the Hampton Horrified - Location Bedbugs infestation
• Dunia (10/5): Vacaciones - todo
• Gregory (10/5): -
• Cynthia (8/5): -
• Becky (10/5): - The staff was awesome
• Victoria (8/5): - I was disappointed with the breakfast. Also TV station in the breakfast room. Should be more general. Maybe weather channel or local news.
• Daniela (10/5): - The hotel was clean and neat offered a good variety for breakfast. Beds are very comfortable.
• Dequanis (10/5): - Great stay.
• Tonia (10/5): We had a wonderful stay and we will come back again - It was very clean and the staff was friendly. I like that they offer bottles of water.
• Alfonso (10/5): - Very close to highway
• Nathan (10/5): -
• david (8/5): - For a last second booking, it succeeded my expectations
• Iris (10/5): - Microwave and fridge in my room. The coffee bland.
• Deborah (10/5): - I’ve stayed at this hotel before. Staff couldn’t have been nicer. Room was clean and quiet.
• Nathan (10/5): -
• Tyshaun (10/5): - Hotel was nice and clean, staff were friendly, free breakfast was great
• Eye for Detail (10/5): -
• Joyrinda (9/5): Great job thanks so much for caring for me and my family - Clean friendly very caring The elevator behind the room should definitely be a discounted price because you hear the loud noise of the elevator I had the choice to switch to a king room but my daughter sleeps across the bed
• Billy (7/5): Good -
• Dianne (10/5): - The staff was very friendly and helpful.
• Kevin (8/5): - Staff very nice and professional. Hotel is very clean and well maintained. Bed however is somewhat hard. Will be back
• Joyrinda (8/5): Very good -
• Joyrinda (8/5): Very good -
• Tommy (10/5): - Clean
• Rhonda (8/5): Clean, comfortable stay! - Clean, comfortable; great friendly staff. Better than most hotel breakfasts. Internet issues, problems with ice machine.
• Baesa (2/5): None - None, there was a bed bugs and they bitten all over my body There were bed bugs, the facilities weren’t cleaned. The breakfast wasn’t appetizing. There was no body wash at the bathroom. The bed bugs were bitten my body, and was too itchy. Very bad for experience, not worth the price.
• Quincy (10/5): Exceptional -
• Tina (10/5): Exceptional -
• Berlinda (10/5): Exceptional -
• Patricia (10/5): Best Manager! - Location and Manger
• Pablo (6/5): - .
• Corey (8/5): Very good -
• Susan (8/5): Very good -
• Micaelle (10/5): - The chair in my room was stained w various liquids
• Edward (10/5): will be coming back soon. - everything was well prepared and excellent nothing
• Aubrey (10/5): - Very clean hotel. Staff very friendly. Loved the Coffee as it was available all day!
• West (3/5): Why visit again? 🤷‍♀️ - The location! No professional accommodations! The toilet was slow, flushing! The desk lamp was broken. The desk lamp wasn't working at all. I was unable to complete my work because of it. 😔 The bathroom lamp over top the mirror was completely out. I was unable to apply my makeup because of the darkness over the mirror in the bathroom. I paid for 2 nights, which cost me over $500, not including the $50 deposit! I travel quite frequently to Australia! I was discounted from paying $500 and left paying $444. . I'm very disappointed because I've heard great things about this hotel. 🤗 Anyway, because I couldn't get any work done the first night. They should have at least accommodated me one free night! It was such an inconvenience for me. I traveled to visit for my granddaughter's graduation! 🎓 Well, she graduated with a 4.2 GPA and a free four year college tuition and free dorm room. It gave me a beautiful reason to celebrate! 🥳 So it was worth the trip! 😊 I checked out early the next morning!
• Paul (10/5): - Always friendly service. Good location.
• Maxine (10/5): Exceptional - The property was close to shopping in restaurants. It also had a pool and the area was kept clean. That's the most important thing to me.
• Rebecaa (10/5): Exceptional - The entire staff was super friendly.
• Marshall (2/5): - Staff at checkin was rude, unwelcoming, and unhelpful. Even tho we had confirmation numbers for the four rooms booked (and prepaid), they would not allow anyone to checkin without the person whose name was on the reservation. We were all traveling in separately from different locations for a high school graduation, and she would not allow my 83 year old mother into her room even after speaking with us on the phone. She repeatedly mentioned that she had no obligation to deal with us because we had booked - again, prepaid! - through a third party. I have never had a more frustrating hotel checkin experience in my life. Ridiculous.
• shirley (10/5): - Breakfast good have been better. Had to ask to have the waffle mix refilled and had to ask for the potatoes to be refilled.
• Charles (10/5): - Super nice staff
• Verified traveler (4/5): It's always a story why something was not right - When i first got to the hotel. I ask the woman at the front desk could she check the room. Because i had problems with the rooms that i had the last three times that i stayed there. Moving back and forth from room to room. I have a prosthetic leg. And i always asks for accessible rooms. I got one this time. And when I walked in to the room. And looked in the bathroom it had one dirty towel hanging up in the shower. That show me and my wife that the room could be halfway clean. If we was not tired. We would had try to get my money back. It was our Anniversary weekend. Abunch of laughing and taking back and forth. We stay in Room 100.on the first floor.
• Amber (10/5): Exceptional -
• Jones (10/5): Exceptional -
• Catherine (8/5): - It is the best maintained hotel in this area of Suffolk. The beds are very comfortable and rooms are clean and recently remodeled.
• Christopher (6/5): Not Worth The Money - The staff was very polite and professional The room smelled like mold, the shower wall was cracked, towel hook falling off the wall, the bed was absolutely horrible. My wife and I both woke up with sore backs. For $200 a night I expected more from Hampton Inn
• C (8/5): Very good -
• Grimsley (7/5): Good -
• christy (10/5): - I left my key in the room, and when I returned just before 11 pm, the desk clerk was very polite and accommodating. She was very friendly and I appreciated that. I am a military kid. I was in town for a reunion of military kids I had gone to school with in Naples, Italy. Your memorial table did not go unnoticed by me and my classmates who stayed at the Hampton Inn. Thank you for remembering what Memorial Day is all about.
• Danielle (10/5): I really enjoyed the stay and would come back again. - It was really nice and clean. I have nothing bad to say about it
• Sandra (10/5): Love love love this place ❤️✅✅ - Amanda was so welcoming. We singed in, went to our room and totally felt at ease. I slept so soundly. Great night!
• Kelly (8/5): Very good -
• Carolyn (10/5): - Will stay again
• Danielle (10/5): Exceptional -
• Tamika (10/5): Exceptional - Clean friendly staff Pool didn’t look clean . It was green
• Marty (10/5): - Clean, easy access, nice breakfast.
• mykayla (10/5): Will come again - It was amazing, thank you!
• Ingus (8/5): Very good -
• Ingus (8/5): Very good -

Photos