Hampton Inn Louisville East Hurstbourne
Location: 1150 Forest Bridge Road, Building B , Louisville, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Indulge in a stay at Hampton Inn Louisville East Hurstbourne where you can enjoy top-notch amenities such as a fitness center, indoor pool, and free WiFi.
Convenient Location
Located just a short distance from popular attractions like the Louisville Mega Cavern and Muhammad Ali Center, our hotel is the perfect choice for travelers looking to explore the city.
Business-Friendly Services
For our corporate guests, we offer a business center equipped with a fax machine and photocopier, ensuring you can stay productive during your stay.
Book your stay at Hampton Inn Louisville East Hurstbourne now and experience comfort and convenience at its best.
Important Information
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Terrace
- Family rooms
- Pets allowed
- BBQ facilities
- Lift / Elevator
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Heated pool
- Lower bathroom sink
- Salt-water pool
- Emergency cord in bathroom
- Outdoor furniture
- Visual aids: Braille
- Auditory guidance
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Smoke alarms
- CCTV outside property
- Security alarm
- Key card access
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Secured parking
- Swimming nearby
- Bulk dispenser for toiletries
Rooms Available
-
Room, 1 King Bed, Accessible, Bathtub (Mobility)
1 King Bed
Internet - Free WiFi
Entertainment - 49-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and climate-controlled heating
Accessibility - Wheelchair-width doorways
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Alarm clock
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free Local calls
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Wheelchair-width doorways
-
Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)
1 King Bed
Internet - Free WiFi
Entertainment - 49-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and climate-controlled heating
Accessibility - Wheelchair-width doorways
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Alarm clock
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free Local calls
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Wheelchair-width doorways
-
Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)
2 Queen Beds
Internet - Free WiFi
Entertainment - 49-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and climate-controlled heating
Accessibility - Wheelchair-width doorways
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Alarm clock
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free Local calls
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
-
Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
2 Queen Beds
Internet - Free WiFi
Entertainment - 49-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and climate-controlled heating
Accessibility - Visual fire alarm
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Alarm clock
- Toilet paper
- Shampoo
- Free Local calls
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
-
Room, 2 Queen Beds, Accessible, Bathtub (Mobility)
2 Queen Beds
Internet - Free WiFi
Entertainment - 49-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and climate-controlled heating
Accessibility - Wheelchair-width doorways
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Alarm clock
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free Local calls
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Wheelchair-width doorways
-
Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)
2 Queen Beds
Internet - Free WiFi
Entertainment - 49-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and climate-controlled heating
Accessibility - Visual fire alarm
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Alarm clock
- Toilet paper
- Shampoo
- Free Local calls
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Doorbell/telephone notification
-
Room, 1 King Bed, Accessible, Non Smoking (Hearing)
1 King Bed
Internet - Free WiFi
Entertainment - 49-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and climate-controlled heating
Accessibility - Visual fire alarm
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Alarm clock
- Toilet paper
- Shampoo
- Free Local calls
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Doorbell/telephone notification
-
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
This air-conditioned quadruple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Coffee machine
- Toilet paper
- Cots
-
King Room - Non-Smoking
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Coffee machine
- Toilet paper
- Cots
-
King Room - Hearing Access/Non-Smoking
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room provides heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Coffee machine
- Toilet paper
- Cots
- Hearing accessible
-
Queen Room with Two Queen Beds (4 Adults)
This air-conditioned quadruple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Coffee machine
- Toilet paper
- Cots
-
Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
This air-conditioned quadruple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Coffee machine
- Toilet paper
- Cots
Guest Reviews
- Cheryl (10/5): I was here to attend the Kentucky Derby, and I would highly recommend this hotel for anyone else who ever wants to come - First and most of the staff was very, very friendly and helpful and knowledgeable. They provided also a very large meal my first night there which was the weekend of the Kentucky Derby. It was laid out for a guess, and it was delicious, more food than anybody could eat. Also, they were free mint tulips. I thought this was well above and beyond what anyone would expect. Also I was given a free Christmas ornament, celebrating the derby before I left. They had those out on a table for all the guests. Your staff was helpful and answered questions and helped us locate transportation to and from the Derby. All in all a wonderful stay. The facilities were clean, neat and well cared for. The breakfast was excellent and offered a wide variety of food. Everything from eggs to cereal to bagels to fruit. The location was great. I was there for the Derby and it wasn’t far at all. It was away from the crowds and yet close enough to be accessible. I would highly recommend this hotel to anyone and if I’m ever in this area again, I will definitely stay here. Nothing
- Diana (10/5): Hampton is an excellent choice for a quiet stay away from home - The room was cozy and quiet, at the end of the hall, away from traffic noises. The breakfast was good, and the coffee was excellent!
- Kelly (10/5): - Clean
- Rachael (10/5): Great hotel in nice part of town - Everything was perfect. Nothing.
- Loren (8/5): Comfortable and a good location - The breakfast was expansive and everything tasted so good. Waggle a plus! It was in a great location for the things that we wanted to do. The bed was comfy, and the property was clean. The pool was too cold, even for a heated pool. We couldn’t even stand it.
- Lisa (10/5): -
- Linda (10/5): - Facility was clean, beds were comfortable, staff was very kind! N/a
- Christine (8/5): -
- Duncan (8/5): Love it keep pool cleaner and employees can speak and understand English. - Cozy rooms nice location service was good this was the 2nd year staying here and this will be the place we stay every year as long as they stay the way they are now. Granted the floors could have been cleaned a lil better especially behind things cause we noticed that we had ants really bad but I just went and bought some any killer. I don't think the housekeepers really understands what all they are supposed to do cause none of them understands English... Hopefully next year it will be better. We do like this place alot Tbh only complaint I truly have is trying to speak to the people that work there maintenance housekeeping no one understands English like that is the primary language and no one spoke it or understood it a lot of people don't like that idk if these people are allowed to be here or not none of my business but if they are going to work for this company you need to make sure they speak English this is kinda uncalled for, the owner's need to be a lil bit more on top of their game and not just put anyone to work like I said allowed to be here or not none of my business but make sure your employees can speak English that is our main primary language in the US...
- Stacie (10/5): Great place to stay for a night in Louisville - Very clean, well kept. Large room with an equally large bathroom. Beds very comfortable No complaints
- Gloria (7/5): -
- Angela (5/5): - Na My car got broken into. Busted out my window. Wasn't cheap to fix.
- Samantha (10/5): Was very comfortable and the staff was really nice. Breakfast was great - Everything was wonderful Nothing
- Carney (10/5): -
- Julie (10/5): -
- Tomi (9/5): -
- Julie (8/5): -
- Cynthia (10/5): -
- Lewis (1/5): Free BEDBUGS With Your Stay - The location The BEDBUGS in room 328. Some were big. We immediately left after checking every little stitch and corner of everything we had over the tile floor searching for bugs before double bagging clothes. Told the hotel I wanted a refund. While on the subject of money, they charged me more than what Booking, and the hotel itself, said it would be. Anyway, back to the bedbugs. I got pics and vid. I can't find a way to put the vid with my review. Only got one in the pic but believe me, there were others. Caught one to put on the bathroom sink counter for pic before washing it down the drain.
- Christine (9/5): -
- Alanis (10/5): -
- Martha (10/5): We practically just slept there but it was awesome place - Breakfast was included had swimming pool staff was very nice It was great
- Thomas (10/5): The facility exceeded our expectations! - The breakfast was good. The facilities was clean and inviting. The coffee was not hot :-/. But, it was still good.
- Lisa (10/5): Clean, convenient, and always a pleasure to stay at! - Always a pleasure staying at this location. Never an issue staying at this location.
- George (5/5): Slept well - The ladies at the front desk were warm and welcoming and provided directions There was a large dead bug on the floor and black mold in the shower
- Jasmine (10/5): -
- Winchester (8/5): -
- Paula (9/5): beautiful, quiet and nice staff - loved it! quiet location the breakfast area was a HOT mess, syrup and waffle mix everywhere ...crumbs and it was not attended to for a long time...and i did not expect a guest to be holding her dog and looking thru the food containers. the dog walking thru or sitting at table is perfectly ok but this ding bat held the dog over the food as she peeped into the eggs and so forth 🤮
- Mohammed (10/5): -
- Howard (10/5): -
- Lisa (10/5): -
- Rick (9/5): -
- Key (1/5): Never again - The pool I didn't like the fact that we had spiders and ants in our room.Our bed at a dirty pillow on it.And housekeeping walk in that room before we even checked out without knocking on the door while I was getting dressed and all they offered was some points that I know nothing about could not get in contact with the manager throughout my whole trip. They gave me an email to write the manager after waiting an hour in the lobby for the manager to come. See me and the manager still has not replied to me. And it has been 24 hours since I wrote her I will never recommend this place. I only went to this place because me and my husband wanted to celebrate our honeymoon and his birthday. Which was October 18th. And they supposed to go by this one00% guaranteed to make you happy. That's a fib.
- Diane (10/5): - I was busy most of the time there this most recent stay and had to leave very early but I have stayed there before and purposely selected this hotel when I came back to Louisville.
- Robin M (10/5): - Area was really nice. Offered running routes local to hotel.
- Brown (8/5): -
- Jordan (10/5): - Overall a good experience. Room was very nice. Staff was nice
- Doug (10/5): - Great Staff
- Peggy (9/5): -
- Newton (10/5): - Great area.
- Daniel (10/5): - Clean rooms, excellent customer service
- Shelby (10/5): Great stay for the price - The staff was very friendly, the room was clean, and the bed was comfortable. I would definitely stay there again!
- Elise (10/5): Will definitely stay here again if we come thru the area - It was so clean! I didn’t see a speck of dust, everything very updated and the breakfast was excellent!
- Janet (10/5): - The soap dispensers in bathroom
- Mona (5/5): - Clean The staff could not get us in a room until after the third try. First room key would not unlock the door. The second room they was a family I there sleeping and after me walking I on them and totally upset they just dismissed it like it was not a problem. Bit do I think he did it intentionally no but still anything could have happened to me and my family. After being totally upset and in disbelief I ask for another room as it was 11 pm but all staff just act like it was not a dig deal
- Derrick (10/5): - Nice & friendly staff. Very nice place. Finally, a real breakfast in the morning 🌄. And very nice & clean space for pets. Nothing I didn't like!
- penny (10/5): Great place to stay - We liked being on the first floor! Breakfast was good! Only K cups. Not good for us tea drinkers
- Wynn Ava (10/5): - This is a quiet, clean place to stay. It is also easy to navigate to the parts of Louisville that are of interest to us.
- James (9/5): - Excellent location. Friendly welcome from front desk. Very clean throughout I enjoyed the variety of food at breakfast also Shower pressure could’ve been stronger but not a major issue
- Catharine (10/5): - Very nice room, just there one night.
- Angela (10/5): - .
- Andrea (8/5): - We were really pleased with our stay. Room was clean and comfortable temperature for a hot July stay. Outside landscaping could use some attention.
- Erica (10/5): - Breakfast was not great Staff were incredibly friendly and helpful
- Timothy (10/5): Exceptional - The 2 front desk ladies were awesome at check in.
- Patricia (10/5): - Nice stay!
- Lourdes (10/5): Exceptional - The staff was friendly and the rooms were clean. The breakfast was perfect for the price. No issues at all.
- Suzanne (10/5): - Great close to business and will stay there again
- Takeesha (8/5): Very good -
- Vicki (10/5): - Property was very clean and located near good dining.
- Mead (9/5): Superb - Rooms where nice....good location
- Lacy (10/5): Exceptional -
- Leslie (8/5): - Good stay
- Bayne (9/5): Superb -
- Crystal (8/5): Very good - Location Everything was great
- Ted (10/5): Great hotel and location - Comfy beds and great location! N/A
- James (9/5): Superb -
- Candee (8/5): nice place to visit - clean nice room the tread mills were all broke?? and the door to enter wasn't working to have access to your room??
- Kelly (9/5): The stay was excellent. - It was good. Good choices with variety. Nothing
- Cynthia (8/5): Very good -
- Cynthia (8/5): Very good -
- Cynthia (8/5): Very good -
- Karen J (10/5): - Convenient location
- Trina (10/5): Exceptional -
- Timmy (10/5): - This is a great little place to stay overnight. You’re not surrounded by traffic noises and it’s quiet.
- Brittany (9/5): Superb -
- Susan (10/5): Good value for price-would stay again - Solid clean property- clean and comfortable room with refrigerator and microwave TV—Limited channels -did not wish to purchase extra channels
- IMAD (10/5): - Excellent front desk assistance. Hotel is very clean.
- Abel (7/5): Good -
- Lori (8/5): We had a good experience here. - Location, friendly staff It was a little dated, but comfortable
- Abena (10/5): Exceptional - The breakfast was great. the front desk staff are not friendly
- Jean (9/5): Superb -
- Joseph (10/5): - Perfect all the way around
- Alexa (7/5): Great employees ! - Great location! Super nice employees! For a place so adamant about checking in at 4 , the rooms aren’t very clean . We found dust on the lining of the doors , windows , bed frame and lamps. Toilet had weird brown stain in it as well and bathroom door was coated in some sort of powder?
- Carrie (10/5): Exceptional - The place was beautiful and clean for the great price we paid. Loved the staff as welk
- imtiasd (2/5): Bad customer care and experience - Very bad customer service, never had such bad experience. Staying for 3 nighs for work. Requested house keeping and coffee pods refill. Came back in the evening to find no housekeeping, no towels and coffee pods refills. Called front desk was told shirt staff, need to come down to feont desk for towel pickup. Never in 30 years wver wncountered such bad experience. I filed a complain with hilton customer care with no resolution, they werw told by fromt desk staff no one there to supply towel/coffee I wish I had a choice to notnpay and aay sorry “no cash” , come to my houae and i wilm pay yiu. Specially disappointed at Customer care for not correcting a reported bad attitude..
- dwfr (6/5): Complimentary parking and breakfast buffet. Dreaded bathroom 'barn door'. - 2-3 Stars...Stayed Oct 2024. We have stayed at better Hampton Inns. Here are the notes I made from our stay: This Hampton Inn shares the property with Home2Suites. It's modern and spacious with a pool table, gym, laundry, pool, etc. Breakfast area could be cleaner. Food stains on chairs and walls. Breakfast staff not very present. Typical hotel buffet breakfast including waffles, boiled eggs, juice, coffee, hot eggs, sausage, bread items, oatmeal, cold cereal, yogurt out of a machine. Good sized complimentary parking lot. Somewhat noisy. Some road noise with loud cars, sirens. Slamming doors. Coughing could be heard through the walls. Weird vibration/shaking (like a washing machine?) felt in the room at some points. There were quite a few kids as well as a cross country team staying there. The hotel was quieter on our Sunday night stay. Room amenities like fridge, microwave, iron, hair dryer, bathroom nightlight, toiletries in wall-mounted pump containers. Hand towels were on the small side, barely stretched around my head to make a turban. The front desk staff were a little shabby. Shower was weak. The barn door on the bathroom was heavy and noisy to push, was not soundproof from 'bathroom noises' and the handle could have done with a good clean. We picked the location for price, but you will need a car if you want to explore downtown. We ate dinner one night at a nearby strip mall Indian food restaurant. Please click the thumbs-up if you found this review useful. Thx!
- Daniel (7/5): Good - Wasn’t in a busy area
- Tambra (10/5): - staff at desk at time of check in very nice, conversational with my granddaughter. Other staff members greeted us when passed in halls, at pool and at breakfast.
- Eileen (2/5): - The bed was extremely uncomfortable. The desk clerk was nasty and dressed horrible. Won’t be staying there again. Charged for two nights, left after the first night. Desk clerk refused to check me out.
- Ann (9/5): We were only there about 12 hours, but we had a very nice day and a very comfortable room in bed - Property was very nice and clean. Welcoming staff. Everything was great
- Randy (10/5): Nice! - Extremley clean. Upto date. Very nice indoor heated pool.
- Laurie (10/5): The entire hotel was clean, the staff were very friendly and accommodating. The beds were were extremely comfortable. Th - The pool table in the lobby/lounge area. Plus, the breakfast selection was incredible. Nothing comes to mind.
- Williams (10/5): Totally extended our expectations. Thank you! - We loved everything about our stay. Primarily, all the staff were incredible. NOTE: One incredible moment happened as we arrived. We are both seniors. As we were leaving our car to check-in, we were carefully trying to navigate the snow that had fallen the night before, and was covering some parts of the parking lot. One of your staff witnessed our struggles and came to us and used her hand to grab my wife's arm to carefully help her to safely reach the hotel entrance. We were so very grateful for this unselfish act. We wish we would have gotten her name. This speaks highly of the integrity of your personnel. Every single staff member was always so kind and helpful. Well done, Hampton Inn Louisville East - Hurstborne!! We were in a room that had a modified bathroom. Perhaps that was why we had limited closet space. That was my only suggestion.
- Steven (10/5): - Nice clean hotel. Great location. Good breakfast
- Laura (6/5): - The bed was lumpy and the ability to hear the people above you and alongside of you is terrible. requested more conditioner and the made my bed but didn't fill the conditioner dispenser.
- Diana (10/5): Exceptional -
- Lisa (10/5): Exceptional -
- Wendy (8/5): - We stayed one night. It was clean and convenient to dining and shopping
- Lisa (10/5): Excellent place to stay! - Excellent place to stay! N/A
- Tanajay (10/5): - I loved the lay out and the clean room and quality of things .
Photos
