Oaktel Hotel Grand Shiva

Location: Shankar Ashram Chowk Haridwar Delhi Road Haridwar, Haridwār, in

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 01:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Games
• Housekeeping on request
• Reception hall
• Secured parking
• Garage
• Electric bicycle charging station
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Family Suite, Accessible

  2 King Beds

  300 sq feet

  
  

  Layout - Bedroom and dining area

  Internet - Free WiFi

  Entertainment - 42-inch LCD TV with premium channels

  Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service

  Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, designer toiletries, and a shower with a hydromassage showerhead

  Practical - Free newspaper, laptop-compatible safe, and desk; rollaway/extra beds available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Refrigerator
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Wheelchair accessible
  • Free newspaper
  • Daily housekeeping
  • Free Local calls
  • Ceiling fan
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Pillowtop mattress
  • Pillow menu
  • Hydromassage showerhead
  • Bedsheets provided
  • Soap
  • Paper towels
  • Closed captioned TV
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Deluxe Room

  The air-conditioned room features heating facilities and is equipped with a wardrobe, electronic safe, flat-screen TV with cable channels, electric kettle and minibar. The attached bathroom has a hair-dryer, slippers, a bathrobe along with complimentary bath amenities.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Accessible by lift
  • Fire extinguisher
  • Key access
  • Hand sanitiser

• Premium Room

  This spacious air-conditioned room features heating facilities, a seating area with a sofa and is equipped with a wardrobe, electronic safe, flat-screen TV with cable channels, electric kettle and minibar. The attached bathroom has a hair-dryer, slippers, a bathrobe along with complimentary bath amenities.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Accessible by lift
  • Fire extinguisher
  • Key access
  • Hand sanitiser

• Royal Suite

  This large air-conditioned room features heating facilities, a seating area with a sofa and is equipped with a wardrobe, electronic safe, flat-screen TV with cable channels, electric kettle and minibar. The attached bathroom has a hair-dryer, slippers, a bathrobe, a bath tub along with complimentary bath amenities.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Accessible by lift
  • Fire extinguisher
  • Key access
  • Hand sanitiser

• Family Room

  The family room provides air conditioning, a tea and coffee maker and a terrace. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Desk
  • Coffee machine
  • Terrace

Guest Reviews

• Nikhil (1/5): Bad -
• Rishabh (9/5): Superb -
• Muzahid (10/5): Exceptional -
• Sharma (10/5): Exceptional - It exceptional service
• Dinesh (4/5): Disappointing - Wash room is not clean and also shower is closed
• Hiremath (4/5): Disappointing - No Geyser. No hot water. No support from staff.
• Sharma (8/5): Very good -
• Chaudhary (1/5): Horrible. Terrible. Worst hotel stay in my life. - Nothing good about this terrible hotel 1. Completely dirty and unhygienic 2. None of the rooms are in staying condition. 3. We changed 3 rooms within one night because the Ac didn't work. Fan didn't work. Even switches didn't work. 4. Our manager made the experience even worse. He didn't accept anything. Worst customer relationship handling by the egoistic manager. 5. I think the hotel has stopped maintaining the hotel completely because they are going to get customers either way as it's a tourist spot. 6. I Am positive that any reviews above 1 are fake one's because it's impossible that anyone can like this horrific hotel. 7. Also, the electricity went out atleast 10 times during the night. Good luck if you still choose t stay at this so called hotel.
• Maurya (10/5): Exceptional -
• Mukund (9/5): Very Comfortable stay - Staffs are well mannered, in-house restaurant is good, food quality is awesome. First Day one lady staff serve the coffee was awesome. Suraj who manages post 12pm is a very polite and professional guy. I have asked him to arrange a cake post 10pm and he make it available. Thank you so much for making my 2 days stay very comfortable, I will again visit this winter. This hotel is on main road and it's very posh area. However in address it's mentioned Near Ganga Ghat that I feel is not correct. It's 3km from Haridwar Railway station. If you will take shared auto/e-rickshaw it will take 20 Rs. per person. 2nd feedback I personally given to Suraj that only one lift is operating so he ensure maintenance is going on for 2nd lift and it will start working soon.
• Sharma (10/5): "I had an incredible stay at this hotel. From the moment I arrived, the staff was welcoming and att - --- "Amazing experience! The rooms were clean and well-maintained. Staff was extremely helpful and friendly. Highly recommended!" "Exceptional service! The staff went above and beyond to make our stay comfortable. Check-in and check-out were smooth. Truly impressed!" Thanku u Suraj jii❤️ The hotel was spotless and the rooms were very cozy. The bed was super comfortable, and I had a great night’s sleep. Definitely a great value for the price.
• Bhardwaj (7/5): Good -
• Shobhit (6/5): Pleasant -
• Singh (1/5): Fist of all they ignored our Booking. Then my bike was damaged in the morning -
• Singh (1/5): Bad -
• Anand (10/5): Exceptional -
• Singh (1/5): Bad -
• Vidit (9/5): Superb -
• Anonymous (6/5): Pleasant -
• Bhutani (7/5): Good -
• Rahul (5/5): Just ok ok - NA
• Neha (10/5): Exceptional -
• Harshal (1/5): Nothing facility - No like. I am already paying money before my check out. But early in the morning I was checked out. They are again asking for money in the morning at 5.00 am.
• Loknath (6/5): Pleasant - Door lock not ok so I shift my room and at night some light is not working. improve your service
• Kuldip (1/5): It’s a bad experience - Nothing It’s a hopeless experience.They don’t have milk for tea at 4AM . They don’t having water supply in the toilets 8AM till morning 11PM . So I had to leave the hotel & also leave my advance payment for another day of my stay
• Anjali (10/5): The food was amazing , value for money , special thanks to Suraj , who works in front desk manager . He made my stay mem - The rooms were so comfortable , smart tvs were amazing . Nothing
• Nishant (1/5): Bad - Nothing Nothing was clean.. Washroom Bedsheet Room window Everything was so dirty and smelling badly
• Harshal (1/5): Bad - The location is very nice. Room cleaning is not done daily..Staff behave very badly. Before one day of my check out I pay full mouth again they are asking rent in the early morning check out time
• Kamini (5/5): Passable - Lift service was not good.lift me kafi problem thi.. Location wise good
• Wadhwa (2/5): Very poor -
• Prosenjit (5/5): Passable - Nothing was there to like. Very unpleasant experience. Service facility is very bad. Lift is always broken. Tap was not working properly and current was also coming from the tap. They never did anything to repair that. Service facility is worst. Water doesn't come in the morning. Very unpleasant experience.
• Panwar (1/5): Poor - Very bad hotel staff , services also very bad Everything is not gud
• Harjeet (10/5): Exceptional -
• Verma (5/5): Passable -
• Pankaj (7/5): Good -
• Sunil (4/5): Disappointing -
• Chauhan (10/5): Exceptional - Hotel is quit good Location is near to central market and ganga ghat is near. This is a safe hotel for couples and solo traveler and family's Room quality is decent. All rooms are Cleaned and hygienic. Food quality is Also a good 👍 Nothing.
• Anushka (3/5): Poor -
• Sarita (10/5): Exceptional -
• Yogesh (10/5): Exceptional - Clean rooms tasty food.
• Kumar (10/5): Exceptional -
• Gusain (10/5): Exceptional -
• Garg (5/5): Passable -
• Ekant (3/5): Apart from location, every thing was not upto mark there were cockroaches and beds were not comfortable and food was ver - Food was pathetic in taste and the service was very pathetic. Asked for WiFi many times but nobody responded
• Sumeet (3/5): Not up to the mark - Location No much facilities, no intercom, getting a cup of tea was an uphill task. No TV. No electric kettle as mentioned in the facilities on booking.com.
• Diwakar (1/5): Can you re-imburse my money? - Only the reception area was beautifully maintained. It was very dirty, rooms, towels, bathrooms & bedsheets were absolutely UNCLEANED! I couldn’t believe it.
• Ashutosh (3/5): room was ok but shower did not work properly . - Shower was not ok and wash basin water is too hot to use , no one came to rectify the complaint waited for 1 hour .
• Kunal (1/5): Please don’t stay at this hotel - Nothing Property is under maintenance, room was dirty, air condition not working.
• Priyanka (10/5): Exceptional -
• Navjot (1/5): Never ever recommend - Location only Pathetic , everything was below line, if I start writing it will be 4000 words easy. Un professional. For example 1:no towels were in the room when I ask for they give me I dry and 1 wet towel when I ask for they said u can dry this under the fan????? Why should i use some ones wet towel? 2: no tea coffee pantry when i check the tea pot it was dirty filled with brown water when i ask for no apologies. They didn’t check the room before give the client. 3: bed was dirty big stinky spots and musk was visible on pillows.when I show them they said keep the pillow slide dont use this nd they didn’t give me new ones 😕 List is too long Worst experience
• Jayesh (8/5): Very good -
• Negi (5/5): Passable -
• Apurva (1/5): Bad -
• Chauhan (10/5): Exceptional - Rooms was clean and neat tasty food 😋
• Tejas (10/5): Exceptional - Best place in haridwar
• Sah (10/5): The location of the hotel is good, all facilities are nearby. - Everything found satisfactory Nothing
• Deepak (10/5): Exceptional -
• Mukesh (1/5): A lifetime nightmare. - Only one waiter who is dedicated to guest. I don't like ugliness, dirty washrooms, no proper shower facilities, no bathroom tissue, and no breakfast available by 7:00 am. Dogs are sitting at the main entrance door of hotel, no debit card allowed, forced to pay in cash. They recommend the worst and ill mannered rickshaw driver who has taken big cash charges from us similar to 4 wheeler taxi. Have not given any replacement of fresh towel, napkin, and the toiletries are garbage level. This hotel is robbing the guests by heavy food bills. This is the lowest and worst category hotel I have come across in my life.
• Anita (2/5): - The rooms and wash room was horrible dirty bed sheets hair on the washroom floor before I checked in the room , it wasn’t clean at all not worth the price at all The hotel should fix its quality it’s not to be listed on Expedia 👎
• Aa (8/5): Very good -
• Kapil (6/5): Pleasant -
• Maurya (8/5): Very good -
• Vaibhav (2/5): Very poor -
• Anonymous (9/5): Superb -
• Arun (6/5): Pleasant -
• Bharari (10/5): Exceptional - Excellent property
• Kaur (9/5): Superb -
• Mukesh (1/5): Bad -
• Chetan (1/5): Bad - Nothing's Food,ac, cleanliness, staff
• Om (8/5): Very good -
• Nayal (7/5): average - it’s located nearby market. so we can get everything very easily no hygiene, elevator not working properly, room is not clean
• Praveen (1/5): If someone wants to go Haridwar please don’t choose this hotel for your stay. - Worst experience of my life. Arrogant behaviour of their staff aspecially that person who is on reception. I booked 2 rooms but when I reached that receptionist give my room to another person for stay and told me adjust in a single room or book one room to near by hotel. I called to police that time also.
• Swapan (5/5): Passable - Location, on main wide road. Easy access to public transport Easy availability of daily needs. Easy going to local sightseeing, railway station and bus stand Early morning tea ,coffee Not good maintainance Numbers on hotel visiting card nonfunctional or not responding
• Ajeet (7/5): Good stay - No slippers in washroom. No hangers for clothes in the cupboard. Better if you can provide slippers for the washroom.
• Manoj (2/5): Very poor -
• Akshay (3/5): Poor -
• Singh (1/5): Bad -
• Praveen (8/5): Very good -
• Vasu (3/5): Not worth . - Location only.Its big property big reception lobby, and big Restaurant. Dirty Entry gate.Un hygenic, Restaurant Menu card carries COCKROACHES so what would they have in kitchen ??? No good service. Only door watchman eager to help you to get some Tip.
• Nitin (2/5): Very poor -
• Piyush (7/5): Good -
• Aashu (10/5): Comfortable Stay Near Ganga ji Ghaat - Good location, tasty food, 😋 spacious room , cordial staff & near to Ganga ji Ghat.
• Chopra (10/5): Worthy of spent and stay - The service , cordial staff, hygiene, and best part too close to Ganga ji ghat Everything is worthy the amount spent
• Nevil (8/5): - Good stay but need to maintain there all room item n clean room

Photos