Castaway Norfolk Island

Name: Castaway Norfolk Island
Address: Burnt Pine, Norfolk Island, 2899, Norfolk Island, NF

Location: Burnt Pine, Norfolk Island, 2899, Norfolk Island, NF

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Scenic Terrace and Garden Views
Take in breathtaking views from the terrace and garden. Relax and unwind in the midst of nature at Castaway Norfolk Island.

Diverse Amenities
Benefit from concierge services, babysitting options, wedding services, and a cozy lobby fireplace. Indulge in delectable meals at the Castaway Restaurant & Bar.

Comfort and Convenience
Enjoy LCD televisions, private balconies, room service, and complimentary toiletries in your room. Stay connected with wireless internet access and explore nearby attractions easily.

Experience the beauty of Norfolk Island at Castaway. Book your stay now for a memorable getaway.

Important Information

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-out is available.

Policies

Check-in: 08:00 AM - 05:00 PM

Check-out: 10:00 AM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Amenities & Facilities

Fireplace in lobby
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Picnic area
Snorkeling nearby
Fireplace in lobby
Breakfast available (surcharge)
Television in common areas
Library
Safe-deposit box at front desk
Wedding services
Tours/ticket assistance
Free self parking
Airport transportation - pickup (surcharge)
Banquet hall
Accessible airport shuttle
No accessible airport shuttle

Rooms Available

Banyan View Room

1 King Bed OR 2 Twin Beds
Balcony/patio with garden views

Layout - Living room, dining area, and sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch LCD TV
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk; cribs (free) available on request
Comfort - Daily housekeeping and ceiling fan
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Kitchen
- Stovetop
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
1 Bedroom Apartment

1 King Bed OR 2 Twin Beds
Balcony/patio with garden views

Layout - Bedroom, living room, and dining area
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch LCD TV
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk; cribs (free) available on request
Comfort - Daily housekeeping and ceiling fan
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Kitchen
- Stovetop
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
Garden View Room

1 King Bed OR 2 Twin Beds
Balcony/patio with garden views

Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch LCD TV
Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk; cribs (free) available on request
Comfort - Daily housekeeping and ceiling fan
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Premium bedding
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
2 Bedroom Apartment

1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed
Balcony/patio with garden views

Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch LCD TV
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk; cribs (free) available on request
Comfort - Daily housekeeping and ceiling fan
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Kitchen
- Stovetop
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided

Guest Reviews

marie (10/5): - I just believe the hotel could use an upgrade. My room still had a shower curtain. The view from my room was a boat. I am happy with all the staff.
Cheryl Ann (6/5): - Great hotel, deck, great food and their craft beer is excellent I think the best place in the island to stay.
Wolfgang (8/5): - Comfortable
Warren (10/5): - Home of the Norfolk Brewery.
John (6/5): - Lack of attention to detail. We fixed the lamp shade. We tightened the knob on the wardrobe door. We removed the tape that was left on mirror from a previos sign. Toilet seat was loose. The never vacuumed once even though you could clearly see the floor had lots of bits on it. Asked to replace kettle it was beyond disgusting. Coat hangers broken in wardrobe. Bar staff very friendly owners only interested in socializing with their friends at the bar. Charge for breakfast was $35 each more than lunch would have been, why I dont know. When we come back tot he beautiful Norfolk Island I dont think we will stay at The Castaway.
Verified traveler (10/5): - This is a great property in a great location. It has great meals and even has its own craft brewery. Highly recommend.
Verified traveler (6/5): - Castaway is very close to town, cafes, shops and service clubs. It serves breakfast daily, from 07:30 to 08:30. Dinner is available on five nights (two of which are Pizza nights). It does not serve lunch. The rooms are not serviced on Sundays but office staff will supply clean towels and amenities on request. On most days the reception is closed from after breakfast until the bar opens at 15:00
Verified traveler (10/5): - Fantastic service by the owners. Great food in the restaurant and very comfortable rooms. Will definitely stay there again.
Leanne (10/5): - Fabulous friendly staff. Rooms are lovely. They have a pizza night twice weekly. Pizzas are absolutely delicious!
Richard (10/5): Norfolk first timers - Excellent location, close to all shopping and restaurants. Spacious appartment, comfy bed, friendly staff.
Epeli (10/5): Enjoyed my stay - I stayed at Castaway while on a short work visit to Norfolk Island. I thorough enjoyed their hospitality. The check in was a breeze, starting of with the welcome pick up at the airport. The staff are the most friendliest people I've ever met. The owners make you feel at home. The rooms are very clean.