Sanctoo Suites & Villas

Location: Jl. Raya Singapadu, Banjar Seseh Batuan , Sukawati, id

Star Rating: 5 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Emergency cord in bathroom
• Fruits
• Spa/wellness center services
• Beauty Services
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Cooking class
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Access to nearby indoor pool
• Playground on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Beach yoga on site
• Internet access
• Housekeeping on request
• Private picnics
• Wine release events
• Exercise/lap pool
• Japanese garden
• Health or beauty spa nearby
• Swimming nearby
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Special Offer - Sanctoo Suite

  The double room offers air conditioning. The unit has 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Air conditioning
  • Clothes rack
  • Drying rack for clothing
  • Pool towels
  • Trash cans

• Sanctoo Suite Room with FREE Daily Ubud Shuttle Service, FREE Professional Photo Session, FREE Daily Mini-bar Enjoyment, FREE Curated Daily Activities, FREE 1x Afternoon Tea

  Guests enjoy: - Welcome drink upon arrival

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Electric kettle
  • Linen
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Key card access

• One Bedroom Garden Pool Villa with FREE 1x Floating Breakfast, FREE Daily Ubud Shuttle Service, FREE Professional Photo Session, FREE Daily Mini-bar Enjoyment, FREE Curated Daily Activities, FREE 1x Afternoon Tea

  This villa has a mini-bar, seating area and tile/marble floor. Guests enjoy: - Welcome drink upon arrival

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Private pool
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Semi-detached
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Access to private pool
  • Single-room air conditioning for guest accommodation

• One Bedroom Riverside Pool Villa with FREE 1x Floating Breakfast, FREE Daily Ubud Shuttle Service, FREE Professional Photo Session, FREE Daily Mini-bar Enjoyment, FREE Curated Daily Activities, FREE 1x Afternoon Tea

  This villa has a dining area, air conditioning and bathrobe. Guests enjoy: - Welcome drink upon arrival

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Private pool
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Semi-detached
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Access to private pool
  • Single-room air conditioning for guest accommodation

• Pool Access Suite Room with FREE Daily Ubud Shuttle Service, FREE Professional Photo Session, FREE Daily Mini-bar Enjoyment, FREE Curated Daily Activities, FREE 1x Afternoon tea

  The spacious double room provides air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Private pool
  • Terrace
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Key card access

• Panoramic Suite Room with FREE Daily Ubud Shuttle Service, FREE Professional Photo Session, FREE Daily Mini-bar Enjoyment, FREE Curated Daily Activities, FREE 1x Afternoon Tea

  The spacious double room provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Linen
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Key card access

• Family Suite Aviary Room with FREE Daily Ubud Shuttle Service, FREE Professional Photo Session, FREE Daily Mini-bar Enjoyment, FREE Curated Daily Activities, FREE 1x Afternoon Tea

  The spacious family room offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

  Max Occupancy: 8 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Linen
  • Outdoor furniture
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Key card access

• Suite Room with New Year's Eve Dinner

  Boasting a balcony with garden views, this suite also offers air conditioning and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Air conditioning
  • Electric kettle

Guest Reviews

• Michael (10/5): Great place to relax and unwind - Beautiful property with great access to Bali Zoo. No complaints. Is a bit hilly for anyone mobility impaired.
• Nichollas (10/5): -
• Gunawan (10/5): Recomend hotel untuk keluarga - Service dan staff sangat ramah. Bisa bolak balik ke Bali zoo, saat anak kelelahan bisa kembali ke hotel untuk istirahat
• Daniel (10/5): -
• Sukhpreet (10/5): -
• Viyacheslav (9/5): -
• Rozanne (10/5): -
• Anna (8/5): - 깨끗하고 친절하며 발리주를 마음껏 입장할 수 있습니다. 다른 발리 숙박들에 비해 평점 및 다른 서비스에 대한 호객이 심한 편입니다.
• Sau Ling (9/5): - Very nice swimming pool. Spacious room. Very friendly and helpful staff. Our kids also loved watching the cassowary at breakfast time.
• abc Japan (9/5): This is a retre at stay - Tranquil stay in the forest. Our room is located just next to bird garden and you can even see other small animals. Spa was amazing with affordable price but luxurious treatment and location. Staff were all well committed to guests. Hot shower did not come smoothly. It suddenly stopped for 20 seconds 3 times in 2 nights.
• GKSG (10/5): Lovely. - Great room, great service, beautiful surroundings and a great deal with the zoo and all the freebies. The extras were a bit overpriced, the breakfast could be a bit better in terms of offering all coffees (not just the brewed stuff, then have to pay extra for a capuccino), and some cold cuts and cheeses would be great for your western tourists.
• Gerald (10/5): Incredible stay - The room was amazing. My kids loved seeing the animals everyday. Really enjoyed our bicycle tour of the city
• Fainstein Day Gastrell (10/5): We loved it! Staff were super nice and helpful. The villa was stunning. We stayed the for Nyepi and we had an amazing ti - We loved it! Staff were super nice and helpful. The villa was stunning. We stayed the for Nyepi and we had an amazing time. Would love to repeat!
• Waldemar (10/5): -
• Amber (9/5): Loved it made to feel very special - It was extremely comfortable in the family suite Loved the ability to go to the zoo No water stations to refill bottles
• Liyona (10/5): - The fact that it is inside the zoo was really nice.
• JYUNTI (10/5): 住宿體驗優良，櫃檯人員很親切細心。 - 景觀很好 餐廳舒服 無
• Jarrod (9/5): -
• Johnny (9/5): -
• Tanita (10/5): Amazing - We loved everything Nothing
• Lisa (8/5): -
• Layan (10/5): Perfect - Everything is perfect Only issue is the heavy traffic in ubud area
• Mohmmed (10/5): افضل فندق من حيث الراحه والروقان - كل شي اطلاله و راحه و نظافه وتعامل جدا محترم فندق راقي لا يوجد خدمات حول الفندق المطعم لم يكن بجودة الفندق ولكن جميع العاملين فيه محترمين
• ryan (9/5): Wake up to the sound of monkeys, lions and elephants. - Staying right in the middle of a zoo is a unique experience. We love animals and the sounds from the nearby zoo during the day was lovely. The breakfast was delicious. There are two cassowaries that live in a pen next to the dining area - we watched them intently every morning. Free family pass to the zoo!
• Ashok Kumar (10/5): -
• Elizabeth (10/5): Perfect chill paradise - The bed was comfortable, the pool was magical, the food was tasty and the staff was friendly. It is a bit far from town. This suited me fine however I’m writing it down so other people know.
• Yui (10/5): また来ます。 - スパが最高でした。スタッフの接客も大変丁寧で、バルコニーからの眺めも素晴らしく、静かでリラックスできました。
• Sharon (4/5): A small, quiet hotel with uncomfortable beds, limited facilities, bored kids, and overpriced restaurant drinks (cheaper - The only positives were the lovely zoo-side location, the accommodating staff, the clean rooms, and the exceptional breakfast. The bed and pillows were uncomfortably hard. The hotel has around 30 rooms but only 8 sunbeds, meaning we waited nearly 3 hours just to get one. We knew the location was quiet with not much to do, but even then, the facilities felt limited. I’m not against children at all, but for such a small hotel with very little to keep them occupied, it’s not ideal for families. The kids were clearly bored, so I wouldn’t recommend bringing children for a longer stay. Beer was $9 a bottle in the restaurant — surprisingly, it was cheaper in the room minibar, which didn’t make much sense. If you’re planning to do nothing except visit the zoo and hope to secure a sunbed, this might suit you. We booked two nights but ended up leaving after one.
• Simon (9/5): -
• Beata (9/5): -
• Ariane (10/5): -
• Viyacheslav (6/5): -
• David (9/5): -
• Nilanthi (9/5): -
• Radoslav (10/5): -
• Niki (9/5): -
• YUNG WOON (10/5): Super good - Unexpected experience, Who imagine that you can sleep inside zoo? Breakfaste could be better
• Ｔｏｔｏｒｏ (8/5): -
• LAYAL (10/5): -
• Schéhérazade (7/5): Beau resort très isolé. - Le personnel est adorable, toujours souriant et bienveillant, bien que le buffet du petit déjeuner ne soit pas très grand, celui ci est de très bonne qualité et très bon. Les chambres sont très propres rien à redire. Le zoo juste à côté est un plus, surtout avec des enfants. J’ai trouvé l’hôtel vraiment isolé, il n’y a rien aux alentours et vous êtes obligé de prendre un taxi pour vous déplacer, vu que vous êtes perdu au milieu de nulle part, le taxi vous coûtera plus cher. J’ai trouvé le restaurant vraiment très très cher aussi. La piscine est très jolie mais il n’y a que 5/6 transats, nous avons dû nous assoir par terre le premier jour😔.
• KEUMHEE (9/5): - 발리주 이용하기 좋음 적당한 시설 조식 수준이 아쉬움 피트니스 센터 없음 레스토랑이 다소 비쌈
• Edgard (10/5): - Our stay at Sanctoo was amazing! An exceptional experience on all levels, the place, the location, the staff, the food… We have booked the villa with private pool. It was spacious, spotless and well designed. What made our experience even more special, was the incredible service. Every staff member was warm, attentive and helpful and especially Eka, Dewi, Yuro, Rifki, Indra, Yogi, Komang Ayu, Sekar and Dekuid who mostly served us during our stay. We felt genuinely cared for. If you are looking for a peaceful escape, surrounded by nature and kindness, Sanctoo is the place to be!
• Ambreen (9/5): -
• MIYUKI (10/5): - 静かで快適なホテル、リゾートに来た感じがしました。動物とのふれあいに最高の立地。動物園に行ったあとはプールで気持ちよく過ごしました。昼ごはんはホテルのプールで、ナシゴレンやパスタを注文。旅行中1番美味しいナシゴレンでした。いつもスタッフの人たちはも穏やかな笑顔で受け入れてくれます。
• Lisa (7/5): - Aviary room was geweldig; mooi, schoon, groot en heel leuk om de dieren in de achtertuin te kunnen zien. Ontbijt is voldoende maar niet wat je van een vijf sterren zou verwachten tegen deze prijzen.
• Yenny (9/5): Superb - Staffs. Location (next too zoo).
• Karen (8/5): Peaceful and comfortable stay! Great for family/ kid stay. - Super friendly staff and always happy to help. Comfortable rooms, very peaceful and great location next to the Bali zoo. Bathroom was needing a good clean or re-grout. Shower is open and next to the bath, causing lots of mould ingrained into the grout. Quite off putting when in the shower. Aside from that, all else was great!
• Fouad (5/5): Spacious room near to the zoo - The room and cleanliness. Free zoo entrance The staff takes time to answer the phone and not very supportive. The breakfast did not have a generous variety of options and the bakery wasn't fresh. The shower room leaks water to the outside.
• Timothy (10/5): Slay - **Sanctoo Suites and Villas Ubud Review** I recently had the absolute joy of staying at Sanctoo Suites and Villas in Ubud, and let me tell you, it completely blew me away! I stayed in the family aviary, and it was an incredible choice. The suite was absolutely stunning, offering breathtaking views of the surrounding birds and beautifully designed interiors that were even more impressive in person. All staff from the receptionist to the security guards were incredibly warm and welcoming, truly making me feel right at home from the moment I arrived Dewi, the receptionist, truly stood out with her warm and welcoming demeanor. The massage therapists at the spa and wellness retreat provided exceptional service, leaving me feeling rejuvenated and relaxed amidst those immaculate views. Each morning, I indulged in the delicious breakfast buffet, which offered an array of mouthwatering choices, and dinner was just as satisfying—definitely filling! I encountered absolutely no issues during my stay at Sanctoo Suites and Villas. I wholeheartedly give it a 10/10 recommendation for couples, friends and families looking to experience Ubud, especially if you're planning to visit the Bali Zoo, which is just a quick 2-minute walk from reception. I can't wait to return on my next trip to Bali! **Sanctoo Suites and Villas Ubud Review** I recently had the absolute joy of staying at Sanctoo Suites and Villas in Ubud, and let me tell you, it completely blew me away! I stayed in the family aviary, and it was an incredible choice. The suite was absolutely stunning, offering breathtaking views of the surrounding birds and beautifully designed interiors that were even more impressive in person. All staff from the receptionist to the security guards were incredibly warm and welcoming, truly making me feel right at home from the moment I arrived Dewi, the receptionist, truly stood out with her warm and welcoming demeanor. The massage therapists at the spa and wellness retreat provided exceptional service, leaving me feeling rejuvenated and relaxed amidst those immaculate views. Each morning, I indulged in the delicious breakfast buffet, which offered an array of mouthwatering choices, and dinner was just as satisfying—definitely filling! I encountered absolutely no issues during my stay at Sanctoo Suites and Villas. I wholeheartedly give it a 10/10 recommendation for couples, friends and families looking to experience Ubud, especially if you're planning to visit the Bali Zoo, which is just a quick 2-minute walk from reception. I can't wait to return on my next trip to Bali!
• Cassian (10/5): - I chose this hotel for my honeymoon stay after I saw a stunning video of the location on YouTube. I walked in with very high expectations and they delivered well over and beyond. Everything - from the warmest hospitality to superb rooms, amenities and special arrangements was perfect. We had the Riverside Pool Villa and it was stunning! We tried out their Spa and felt super refreshed after. I even secretly worked with the hotel and staff to set up a candlelight dinner as a surprise for my wife and they executed it beautifully while very skillfully keeping all communication about it on a hush so my wifey wouldn't be spoiled about it before the surprise. Some special mentions of staff members who made our stay ever so special - Meisha, Mirah, Komang Ayu, and Sugik from the front desk who were always so amiable and always took care of our requests. Sang Ayu, Rahma, Martin and Dewi from the restaurant for their spectacular service as well as so beautifully setting up our candlelight dinners. And Deemus who assisted us at checkin and showed us our villa and the amenities that came with it. Thank you for your efforts. We appreciate it all. 100/10 recommend this place. I will be back here someday to relive the memories of my honeymoon experience.
• Ananth (9/5): Superb -
• Caryn (6/5): Pleasant -
• Islam (10/5): Exceptional - The staff is very friendly and cheerful. Special thanks for Dewi at the reception and Ugik who picked us up and showed us around. Nothing. Everything was perfect
• Suren (10/5): Exceptional -
• Suren (10/5): Exceptional -
• Gracia (9/5): Superb -
• Puspa (9/5): Superb -
• Michael (9/5): This was our 4th stay and we are still not tired of it. - The staff were excellent especially Dewi at FO, Dewi in restaurant and Martin in the Wantillan cafe. Access to the Zoo Breakfast was very nice with a varied selection. Wantilan restaurant was nice to eat in and reasonably priced. The pillows were a bit hard to sleep on, but that is more a personal choice. Cassowary Restaurant prices are a bit pricey for the quality.
• Ravi (9/5): Superb - The location is beautiful, rooms are super comfortable. SPA is one of the best we experienced and the overall staff have been super helpful Breakfast needs massive improvement, for this price the options and quality was a compromise. Its a place to stay once, will recommend to others who are visiting Bali with kids
• Luca (10/5): Perfect -
• Ana (10/5): Exceptional - The stay was really good, I enjoyed the peace and quiet place. it was not a big issue, but some personnel didn't know that I was staying at the hotel and it was a bit uncomfortable to be in reception truing to explain them that I was staying at the Hotel. All solve it and it was ok. but it will be great if the have a way to check.
• Spiwe (7/5): Good -
• Spiwe (7/5): Good -
• Deb (9/5): Superb -
• Rakhee (9/5): Would definitely recommend this to family and friends - Very good customised food as we were vegetarian. Devi, one of the girls at the restaurant was so nice and she catered us with all vegetarian options. Mirah, the girl at the reception was amazingly good and polite Way out of the city and transportation expensive
• Kacper (8/5): - Proximity to the zoo. Staff was a little too pushy but overall amazing
• Karina (10/5): Ayu and the reception staff were warm and friendly, nothing was too much to ask. As a solo traveller, they made me feel - I had everything I needed in close proximity. Ground floor pool access room in good distance from restaurant, clean and comfortable When children and families upstairs, can hear every thump and scream.
• Jessica (10/5): 10/10!!!! - 10/10! I loved everything about this hotel! We had a private villa with pool, the villa is very beautiful and quiet, the perfect get away People are so friendly and helpful, the restaurant is also really good. Breakfast is good and everything is fresh, I have seen bigger breakfast buffets but for the price it’s definitely worth it. I love this hotel and I will miss it, will definitely come back if I visit Bali. I really recommend booking the villa!
• Meistika (10/5): Exceptional - Everything is super. We had very memorable stay with sanctoo. All the staff are attentive. They show the truly hospitality with no discrimination. Feel welcome on every step that you take in this establishment. Worth the money with all the benefits that we get. It's just like one pack excellent short escape with Sanctoo from our daily routine. Very recommended for those traveling with kids. Can't wait to stay again.
• Joshua (10/5): Exceptional -
• Herman (9/5): Chill weekend - Location, cleanness, staff Average food
• Takayuki (10/5): Excellent - 🌿 A Perfect Escape into Nature and Luxury 🌿 This hotel offered the perfect retreat from our busy lives, allowing us to truly relax and indulge in luxury. From arrival, we felt pampered and well cared for. The staff were incredibly attentive, humble, and charming, creating a peaceful and enjoyable stay. Surrounded by lush greenery, we could unwind among the trees, listen to birdsong, and watch butterflies in their natural habitat. Our villa was simply perfect—a private pool for family fun, a comfortable bed, a well-stocked minibar, and a beautifully maintained bathroom. The outdoor shower was a refreshing touch. The restaurant’s breakfast was absolutely delicious, and the staff’s warm hospitality made dining a pleasure. We were so impressed that we returned for dinner twice. Every meal was a delight, especially the spicy yet incredible Bebek Crispy! A special thanks to Anya, whose kindness helped our shy child feel at ease and made us relaxed and fun, and to Ugik, our knowledgeable and friendly driver. One might wonder: • Did the resort smell like a zoo, given its proximity? → No, not at all! • Were mosquitoes an issue during our February–March stay? → Surprisingly, no! We were amazed by how well this resort maintained its clean, eco-friendly environment, something rare even in our own country. The harmony between wildlife, nature, and the hotel’s team was truly admirable. Thank you for an unforgettable experience—we will cherish the memories and hope to return soon! Nothing for us.
• Verified traveler (10/5): Awesome hotel - We had two incredible nights here. Very friendly staff, Got an amazing massage, really good piece and Connected to the Bali zoo! Highly recommend
• Sandeep (9/5): Superb - The staff were very helpful and friendly. Overall for the main building where we stayed was quite nice but my extended family who stayed in the Villas had quite few problems with Aircon, door not locking, telephone wire was plug into wrong plug so could call reception. The aircon in the room is on one side so either the it can too hot or too cold.....
• Sandeep (9/5): Superb -
• Kristin (10/5): wonderful stay at a clean & well-run property - Stayed in their regular room, it was spotless and bathroom was very well ventilated - no mould or odor issues here which is rare for a humid place like Bali! layout of room is great too, balcony overlooks the pool and overall feels very warm and welcoming. I felt very safe as a solo traveler. Whole place is very professionally run (eg daily testing on pool) and staff is very attentive. Moved here after issues with another hotel and I would wholeheartedly recommend! -
• Jun (10/5): Exceptional - All the staff are very friendly and helpful.
• Abdulla (7/5): Good -
• Ioana (10/5): Exceptional - We loved everything. The property is beautiful, well maintained and very tranquil (it has many green places and even its own temple!). We enjoyed an epic massage at the spa, where we could hear a waterfall in the background. Being able to go to the zoo (ticket included in the stay) via a private entrance was also a nice benefit of staying at Sanctoo. Getting to Ubud for activities and sightseeing was very easy to do with a taxi.
• Enock (10/5): 10/10 service, everyone is friendly and the culture is so good ! Would book again ! - Everything was nice, staff are super friendly, environment is super clean Everything was perfect.
• A (9/5): Superb - Restaurant (thanks to Dewi!) Room Zoo Pool
• Alina (9/5): Fantastic location for relaxing and contemplating with nature - Wonderful garden with an own temple. Unique proximity to a natural waterfall and the zoo. Pristine surroundings. Very nice pool, restaurant and spa area.
• Febio (10/5): A Memorable Family Short Trip - I had an incredible stay at this hotel! I chose it for its convenient location, close to both Bali Zoo and Ubud. The ambiance was perfect for families, offering a relaxed and welcoming atmosphere. The room and bathroom were both spacious and beautiful. Dinner was absolutely delicious, and the breakfast spread was impressive with plenty of options, all enjoyed in a peaceful and serene setting. Highly recommend! My experience was flawless from start to finish. From check-in to check-out, everything went smoothly. The dining experiences, both dinner and breakfast, were exceptional. I couldn't find a single thing to fault—everything was simply great!
• Vanessa (9/5): Beautiful Accommodation - Beautiful surroundings, lovely pool, room very well appointed and beautifully clean. We stayed in a suite and had ground floor room with access to pool which was lovely. Expensive. Includes zoo tickets but daughter’s and I found the zoo quite sad - very small cages often with only one animal. All animals looked hot without much option for shade. The Tigerand Sun bear were particularly sad looking - pacing backwards and forwards with nowhere to go. Also still offering Elephant rides ☹️. Won’t be back to the zoo. So we spent the rest of our stay at the accommodation by the pool which was still nice.
• Janet (10/5): Great 😊 - Views Nothing
• Olesya (8/5): Very good -
• Rodianne (10/5): Exceptional -
• Dinuka (10/5): We stayed here in a beautiful villa with a pool and it is amazing. This place is located next to the Bali Zoo and there - We stayed here in a beautiful villa with a pool and it is amazing. This place is located next to the Bali Zoo and there are a lot of activities nearby. Clean and tidy and tasty food. Great place to stay and very friendly staff. Highly recommended.
• Denis (9/5): Superb -
• Jarrod (10/5): Exceptional -
• Anita (7/5): Very convenient for zoo access - Very close to the zoo, which was very convenient for shorter trips with a pool break when it got hot. Pool was also stunning! Staff were friendly The cassowary’s at the restaurant were a great touch with kids Massage and spa package was great! Needed to ask a few times for things before receiving it and then follow up on it. However, this was likely an English barrier, as staff were lovely, but just couldn’t understand at times. We also had to call down for toilet paper supplies, water and towels. This should be supplied daily. Location is in the middle of nowhere, so you are stuck only eating at their restaurant, which can get boring after a few back to back meals.
• Sothearith (10/5): Exceptional -
• Guillaume (9/5): Superb -
• Sharon (9/5): Gorgeous location in a serene location - We were near the pool which was very convenient. I thought it would be noisy but it wasn’t. The room was large clean and comfortable. Did have to ask for lower pillows which they provided. Nothing was too much trouble. The breakfast was really good for a vegetarian. Peanut sauce on the gado gado station was unreal. There were a few little things. The combination of light switches were impossible to work out. To turn just the bathroom lights in the night it sometimes also turned all the room lights on. The restaurant was too expensive. I had an eggplant masala and was offered rice OR bread. For over $20AUD I’d expect both. The cafe down the hill was good but last order in really early. It closes at 7 we turned up at 6.25 and they wouldn’t serve us. There are not many other options. There are only limited pool chairs but then again there is only limited deck space. The pool was just beautiful.
• Coralie (8/5): Location for zoo visit is exceptional - Loved the location and the beautiful gardens, staff were amazing and the breakfast was exceptional. Seems they have a policy of making you go and have a welcome drink while they prepare the room which can take more than 20 minutes...
• Sharon (10/5): Exceptional -
• Corina-roxana (10/5): Excellent staff and lovely suites - The staff at Sanctoo are absolutely amazing. They are very respectful, have great communication skills and treat guests exceptionally well. The facilities are really good, they accomoddate various tour and transfer requests and the zoo entrance is a 2 min walk and you can enjoy it throughout your stay.
• Elvalynn (10/5): Exceptional - Staff Agus the best driver, he can speak English quite well, and very hospitality!!! The elephant Mud Fun is a bonus Fun, just 3 min walking from our villa! You should promote this highlight !
• Leanne (10/5): Excellent location and villa - Breakfast was good coffee was sometimes slow to arrive at table but overall very good
• Kranthi (10/5): Exceptional - It's amazing property,staff is very friendly,food and service is great! If you are staying in Ubud..go book this property!!

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