Heaven Seven Kandy

Location: 8/25, Sangaraja Mawatha, Kandy, lk

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Ironing service
• Car hire
• Packed lunches
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Secured parking
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Triple Room

  1 Double Bed and 1 Twin Bed OR 1 Double Bed

  377-sq-foot room with garden views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water

  Sleep - Premium bedding

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Electric kettle
  • Bottle of water
  • Room service (limited hours)
  • Free newspaper
  • Daily housekeeping
  • Ceiling fan
  • Premium bedding
  • Free WiFi

• Deluxe Double Room

  Each air-conditioned room is fitted with a flat-screen TV. A terrace is featured in certain rooms. Every room comes with a private bathroom. For your comfort, you will find free toiletries and a hair dryer.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Shower cap
  • Socket near the bed
  • Key card access
  • Window

• Standard Triple Room

  The spacious triple room features air conditioning, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Safety deposit box
  • Air conditioning
  • Electric kettle
  • Clothes rack
  • Child safety socket covers

Guest Reviews

• Pratyush (9/5): Pleasant stay. - The location My room (202). It was cramped.
• darshan gurjar (1/5): - Other than the view from the lobby nothing else was good There was no lift. No telephone in the room to contact the reception. No toiletries. Body wash was empty. No way to contact them to get it. No proper blanket
• Eleanor (8/5): - A good location overlooking the lake and a short walk into the town.
• Lahan (3/5): -
• caralyn (6/5): My son reports it as a solid 3 star experience. I expect more effort. - The view was lovely. Just didn’t hit the mark. Not sure how it compares price wise to other places in Kandy but we paid nearly $100US for 2.5 beds. The kettle plate needed moving to be plugged in, there were ants everywhere, it smelled, the breakfast tables hadn’t been wiped…just the overall vibe was a bit off. Staff seemed a bit over it.
• Sandip (6/5): - View of Kandy lake from hotel is superb. You have to ask for every smaller items from reception.
• Mayca (9/5): Vistas estupendas - Acogedor muy familiar Un poco alto en la montaña
• veronica (8/5): Lovely -
• Alon. S (5/5): - good bed and lots of lighting in the room. bathroom was overall fine, AC unit is present but hardly working... the temp was set to 16 but the air felt lukewarm. the room and hallway had a lot of mosquito and i felt i had to fight with them half of the night. the walk to the proprety is very difficult by foot and you have only one route to take.
• Azimi (7/5): -
• Zohaib (6/5): It's a good location on the top of the hill, with a beautiful view, the price is a little expensive, the staff's - Decent hotel but overpriced, but the view & Location is superb. Very basic room service. No tissues were available in the room, and there was only 1 towel in the room.
• María (10/5): Bonito hotel con buenas vistas - Las habitaciones muy limpias y cómodas. Estuvimos solo una noche pero se agradeció encontrar un sitio agradable y cuidado. Muy cerca del centro de la ciudad, las vistas muy bonitas. Para acceder al hotel hay que subir por una cuesta muy empinada. El acceso no está muy bien indicado si llegas de noche.
• Laia (7/5): -
• Susanna (3/5): - Das Frühstück war sehr gut. Wir hatten das Zimmer im Erdgeschoß und das schien nicht das beste zu sein. Kein Seeblick, Ameisen im Bad, muffiger Geruch im Bad und Zimmer, schwarzer Schimmel auf den Silikonfugen. Klima war zu laut. Das Personal war nett aber schien irgendwie verunsichert. Preis war zu hoch für das Zimmer, da hatten wir schönere Zimmer für die Hälfte des Preises. Es gibt noch Zimmer in den oberen Stockwerken, die haben wir nicht bekommen wegen Wartungsarbeiten , vielleicht sind die besser.
• Deborah (8/5): Loved our stay in Kandy, beautiful town, great sights, food, markets, culture and accommodation. - Great view, location, delicious breakfast, good size room with balcony, amazing staff.
• Salahudeen (8/5): - Location and view Bed standard
• Lisa (10/5): -
• Obaydur Rahman (8/5): Fantastic place to stay in the nearby city area. Well behaved staff and good food. - The staff are really amazing and helpful. Very clean and well maintained Not fully well equipped
• Marco (8/5): Very good - Very clean, nice people
• Omar (10/5): Exceptional -
• Hannah (10/5): we felt felt like family as we were so well looked after - welcoming friendly staff. comfortable rooms. Good location , close to town with a great view of the lake
• Amit (7/5): Good - The location is really great and the staff were friendly. Bathroom commode was leaking after flushing and it smelled bad constantly. The mattress was too old and soft
• Sathyajith (10/5): Exceptional -
• Rosemary (8/5): The Hotel has great potential given the views and relaxing lounges - The location and views are impressive And the hotel management was responsive to issues when they arose. The staff were polite and considerate. The Air conditioning was not working in our allocated room, however the staff provided a different room where it worked.
• Siddharth (10/5): Great hotel at a fabulous location with a great view of the lake. It's on a cul-de-sac and offers a lot of peace and - Very hospitable, friendly and accommodating staff. The entire stay was one smooth experience.
• Muhammad (9/5): Superb - The staff was extremely nice and helpful The location of the hotel is on a hill, so getting up and down is not easy. Also the room didn't have a very good view because it was blocked by the roof
• Dasunpriya (10/5): Exceptional -
• Sabin (2/5): One of the worst experiences in my life - Good location. Staffs communicate well Room with poorly functioning aircon No quilt/blanket in the room The amenities were old and some broken
• Malani (10/5): Exceptional -
• Anonymous (9/5): Best choice - Their hospitality was excellent. The behaviour of their staff is praiseworthy. 100% recommended. The rooms in the 1st floor don’t have the proper lack view. The 2nd floor is okay.
• Hewawasam (9/5): Superb - friendly staff. The food was delicious. The location of the hotel is impressive as it overlooks the surroundings.
• Sueda (10/5): Amazing place - The view of the lake was amazing. Workers were so kind and helpful. The food also were delicious and not expensive. If l come Kandy again, l’ll definitely stay here.
• Dr (8/5): Very good - Views from hotel Less ventilation in room, unpleasant SMELL in room.
• Manuel (10/5): Exceptional - Friendly staff waited for us when arriving late. Very helpful in the morning with our car, thanks to Shakiri and his colleagues! Impressive historic architecture.
• Abhilash (6/5): Pleasant -
• Vedamoorthy (7/5): Good - Great View of Kandy Lake from Balcony. Old room , TV accessibility not good
• Harley (8/5): Very good - Lovely views across the lake and of the city from the hotel
• Moniek (3/5): Very disappointed - Staff was very friendly. Very disappointing hotel. One of our most expensive stays in Sri Lanka, but also the worst. Bedlinen was broken, there was no fridge, room was very small, no view (we overlooked the roof of the restaurant of the hotel). They asked us to pay when checking in, which was a bit weird to me. We paid 60 dollars for a night, while we had lovely other hotels for as low as 15 dollars per night. All were better than this hotel.
• Peter (9/5): Peaceful location overlooking the lake with friendly and helpful staff - Very, very helpful and friendly staff Beautiful location looking out over the South Side of the lake Excellent food available at any time I had some washing done - very quick service No hot water in the shower, but not a big deal
• Ahmed (5/5): Passable -
• Jen (10/5): Exceptional - Staff very friendly, helpful and proactive. We had a problem with our room and drainage on the first night, so they moved us to a new room without any issues. Water and toiletries provided, hot water, and hair dryer! Nothing
• Mulk (6/5): Pleasant - The location was not good
• Gary (7/5): Lots of potential the hotel needs more attention to detail - The room had amazing views Food was not so good , woken at 0730 by drums every day
• Emil (10/5): Exceptional - Best view of the city amazing hotel thanks to the staff and manager they make my stay the best if you want to have the best view in Kandy I recommend you to stay in this hotel
• Levent (10/5): Exceptional - The view from the hotel is amazing, but we highly recommend the restaurant. The prices are super, the taste is more super. Ypu should try their menu .Just delicious.. The reception guys were also very helpful. The room's AC was poor. No heating. No lift for the second floor
• Iuliia (10/5): The best place in Sri Lanka! - Absolutely amazing hotel in Kandy and one of the best in Sri Lanka! Great service, very friendly and helpful staff! One of the Managers is incredibly good at his job and welcomed me the best possible way! Staff are very nice and kind! The view is great, it's the best location in Kandy! Rooms are unique, the place has Sri Lankan soul! Breakfast was nicely served! Tea kettle in the room, water, toiletries and an antimosquito repellent, air con and hot water! I booked for one night, but stayed longer as I liked it. Thanks guys, you have made my stay in Kandy (and whole trip to Sri Lanka) very special!
• Brad (10/5): Exceptional -
• Don63 (9/5): Kandy for those with a sweet tooth - Everything to like. Good location, check in/out arrangements. Very helpful and friendly staff. Because I walked from the station, the climb up the hill. Nothing to do with the hotel of course.
• Neville (10/5): Great location - The view is great, the room was very clean and the balcony offers a great view.
• Justyna (10/5): Exceptional - Very good location, close to the city centre and main attractions. Responsive and friendly staff, clean room.
• Maria (7/5): Good -
• Andri (8/5): Very good -
• Gian (3/5): In Europe this would be a 1 star hotel - Nothing, it's almost a scam -Room was not ready for check in at the mentioned time (we entered 1:15 h after) -Room was never cleaned (we stayed 3 nights), even though we were asked to leave the keys on our last night for that same purpose. They just left the key at the door with all out things inside (wth?) -It is not a 4 star hotel, 1-star hotel is more realistic once you see the facilities from the inside -very thin walls, you will be awakened many times at night -manager was rude/uninterested
• Iuliia (7/5): Great view and nice location - The location is great! We stayed for 3 nights but unfortunately the room was never cleaned. We went out of water, toilet paper etc.
• Halyna (10/5): Cozy and comfortable hotel - Really nice hotel with Kandy lake view. The room was clean and confortable. Breakfast and food in restaurant was delicious. And in menu you would find something based on your taste. Location - not far from to bus or railway station. Considering that we were in the rainy season, the room was warm and comfortable. Hot water was always available. High-speed internet in the room allowed us to work. Nice staff who helped us with all our questions. We had a very early check-out and the manager took us to the train station at 6 am. There were no disadvantages
• Alvin (7/5): Heaven 7 Kandy - The ambience, the view from the room & lobby, good staffs. No warm blankets. It was raining heavily so it was cold but they said that they don't have any warm blankets. Disappointing !!!
• Abid (8/5): Very good -
• Charles (10/5): The staff make it super - Everything
• Emily (9/5): Great, comfortable, clean - Very clean, comfortable bed and nice bathroom with hot shower. A short walk to town, although up a hill. Staff were friendly and helpful. The balcony door was quite hard to open and no chairs on the balcony.
• Jacob (8/5): Very good - Nice wiev, good food and friendly staff The bed was too soft for our liking
• Bridget (8/5): Great experience with wonderful team - The staff , location snd value for money were excellent Nothing
• Baris (6/5): We asked for a taxi from Colombia to reach the resort, the taxi driver Qadia is a wonderful person you should know in Sr - The location and price performance balance was good.
• Sameera (7/5): Good -
• Lumbini (3/5): Poor -
• Madusanka (8/5): Very good - Very good
• Vikki (10/5): Exceptional - Nice staff comfortable rooms
• Menuk (8/5): Great location with wonderful views and good food - The staff were friendly. The manager was great and the restaurant staff were so helpful and kind. The food was also very good. Good selection of Sri lankan and Western menu for breakfast and dinner. The location is amazing with wonderful views of Kandy Lake. The room cleaning staff was a bit of a disappointment on the first day as an old bed sheet was laid on one of the rooms we occupied. However, the problem was quickly rectified with clean sheets by the helpful manager.
• Olivia (8/5): Great place 10 min walk from Centre of town, beautiful view and very clean -
• Derome (8/5): It was a great stay - - The bedroom was nice and comfortable - The bathroom, had enough space and the shower had hot water - Wifi working well - it's not far from center of Kandy but to get to the hotel there is a streep road without enough lights - No lift access
• Abhishek (9/5): Superb -
• Kate (9/5): A good quality hotel in a top location - The location was excellent, fantastic views over Kandy lake. The rooms were well appointed and finished well. We had two rooms, one with a large balcony at the front which was lovely and a smaller room at the back of the property. This one was my favourite! It had beautiful plaster work on the walls, a real surprise.
• Dalia (7/5): Overall it was a nice stay. A beautiful view and the location is great. - The view of Kandy lake is the best thing in the hotel but it’s up hill and very steep. Also the room was spacious and the staff was helpful as much as they could. We gave them our key to clean the room but they didn’t they just put some new nescafe sachets and that’s it
• Dominic (8/5): Very good - - The hotel's position was good, 5min walk from the lake, 10min from the centre's mall. But the road is very sloped and not ideal for tuktuks to climb up. - The hotel was clean - Nice panoramic view from balconies and restaurant - The double-size bed was actually 2 single mattresses, so in the middle it's uncomfortable to sleep on. - The receptionist wasn't much helpful as in guiding us what to see in Kandy city
• Nicola (9/5): Superb -
• Davide (8/5): Very good - Location and kind stuff A bit outdated by effective
• Lina (10/5): Exceptional -
• Lina (10/5): Exceptional -
• Tara (6/5): Nice veiws but the rooms need updating - Great location with lovely views. The staff were very nice and the chef made us a great breakfast. The rooms could do with some updating and proper cleaning. We also didn’t have a view or window in our room.. aircon kept on shutting off also so the room was quite stuffy.
• Nishagar (7/5): The stay was pleasant and calm with the breathtaking view of lakeside and Dalada maligai - They only have 1 room with the full lake side view of the kandy, which was amazing to have for ourself The road to the hotel was confusing and google maps rerouted twice.
• Lucina (6/5): Pleasant - Great location, good value for money as we got a last minute deal Unfortunately the shower could do with a good clean (?mould on tiles) and the sheets were ripped. This place has good reviews so not sure if more effort is taken during the peak season.
• Eimear (8/5): Lovely hotel in great location - Beautiful view from the hotel overlooking the lake. Comfortable beds. A few minutes walk from the centre of town but in quiet location. The hotel itself is not noisy but Sri Lanka is a noisy place. If you are sensitive to noise, this is a good place to stay as it's away from the main streets. But wildlife and road noise can be heard so bring a sound machine or ear plugs. I would give this advice for every hotel in Sri Lanka!
• Isuru (8/5): Very good - Hospitality, furniture, view of the outside, service, friendly staff, facilities were good enough Wash room condition should be little bit improved, and attractive.
• Stephen (6/5): It was OK but wouldnt rush back there. - The location is excellent, a shot walk by the lake to the town centre. The restaurant was poor. The TV did not work in the room.
• Ivan (10/5): Exceptional -
• Nabrees (8/5): Very good - Hotel View, breakfast, and Room
• Anoja (10/5): Exceptional -
• Niyati (9/5): Good location of the property, good food and nice staff. - Good location, on the top of the hill, over looking the lake and the entire city. Nice view. Big bedroom, big double beds were provided. Banana plants right outside. Chef, wait staff and hosts were nice. Food was good. Walkable distance to the temple although there is a climb. Strange odor in the bathroom. Possibly a drainage issue.
• Angela (3/5): Budget accommodation but really bad facilities - The staff are friendly No driveway access so steep walk. The staff turn off the power so no hot water no air-conditioning. TV does not work. Sheets torn. Cockroaches in bathroom. Only one towel and replacement had holes in it
• David (10/5): For views over Kandy. - Great views over Kandy from room. Helpful staff. Great food. Lovely bed.
• Michelle (10/5): We had a marvelous few days of exciting outings and also got some much needed rest. - The room has a beautiful view of Kandy Lake and the Temple of the Tooth. The restaurant is unlicensed to serve wine with meals.
• Itamar (8/5): Very good - Nice room, could be a bit cleaner, great view from the balcony. just a few minutes walk from the lake (but up the hill, so consider tuk-tuk).
• Dion (9/5): Superb -
• Siddhesh (8/5): Pleasant stay with view of sacred tooth temple and beautiful lake - The service and staff are exceptionally good and welcoming - especially Mr. Insar Mohothar. They served authentic sri lankan food in buffet. I did not book the lake view room which I regret, but the stay was pretty comfortable. In case you are are planning to stay here go for the lake view it promises a magnificent view of lake view and Tooth temple. Cleanliness can be improved, noticed cobwebs in the shower area.
• Wasalathanthrige (7/5): Rooms were comfortable and clean. Stay was comfortable. - The view over the Kandy Lake was exceptional. Food was not great. Coffee was not served hot.
• Mariam (7/5): My stay at Heaven Seven Kandy was every thing I need - Excellent service. Perfect location
• James (8/5): Pleasant enough stay, but expect to be woken at dawn by a brass band each morning - Good location, decent value, pleasant enough The school nearby started up band practice at 5am every day and woke me each morning. Pretty annoying, even if not the hotel’s fault. Wasn’t particularly inspired to eat in the restaurant, but it might have been okay. Annoyed me on checkout that I had to explain, wrangle and argue over paying the dry cleaning bill on card (as agreed a day previous) as part of the overall tab - which was processed on card.
• Padmasiri (4/5): Disappointing -
• Chitra (7/5): Decent stay, nice location, views, nothing extra-ordinary. - The view from the property was very good. The double room was small but sufficient. The staff was very nice and welcoming. One of them even helped us out personally when we didn't find a taxi. From our room on the first floor we didn't have much of a view, even though we had a balcony/terrace for which we were charged extra. The lunch we had ordered was very very average.
• Sachith (1/5): Not worth - Only the location Ac is not comfortable We didn’t get Wifi
• James (6/5): - Great views but service was terrible, no one knew what they were doing, food better than average

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