Astoria Hotels Madurai
Location: 65,70 Feet Road, Ellis Nagar, Madurai, in
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Located in Madurai, Astoria Hotels is just 2 km away from the famous Meenakshi Amman Temple. Additionally, it is in close proximity to other attractions like Thirumalai Nayyakar Palace and Thiruparankundram, making it an ideal choice for travelers looking to explore the city.
Modern Amenities
The rooms at Astoria Hotels are equipped with all the modern amenities you need for a comfortable stay, including a flat-screen TV, air conditioning, and free Wi-Fi access. The private bathrooms are fitted with a shower and complimentary toiletries, ensuring a relaxing experience for guests.
Dining Options
Indulge in a culinary journey at Restaurant Orange, offering a variety of Indian, Chinese, and Continental dishes. With 24-hour room service available, guests can enjoy delicious meals at any time of the day.
Experience the perfect blend of comfort and convenience at Astoria Hotels. Book your stay now to enjoy a memorable trip to Madurai.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 12:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Electric bicycle charging station
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Packed lunches
- Currency exchange
- Concierge service
- Wheelchair accessible
- Adult only
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Electric bicycle charging station
- Vegetarian menu options available
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
SUPERIOR ROOM / Annex Building (Balcony View)
1 Double Bed
Overlooking the city
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Shower grab bar
- Wheelchair-width doorways
-
Deluxe Double Room
1 Double Bed
220-sq-foot room with city views
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Shower grab bar
- Wheelchair-width doorways
-
Deluxe Room
Rooms here will provide you with a flat-screen TV, air conditioning and a seating area. Featuring a shower, private bathrooms also come with a hairdryer and free toiletries. Extras include satellite channels.
It offers additional space.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Fax
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Fireplace
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Fire extinguisher
- Key access
- Key card access
-
Superior Double Room
Featuring a balcony, this double room also offers air conditioning, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Fan
- Toilet
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Bottle of water
- Trash cans
- Cots
- Shower cap
- Accessible by lift
Guest Reviews
- JAGANATHAN (8/5): -
- JAGANATHAN (8/5): -
- Thilagar (10/5): -
- Srikanth (10/5): Excellent comfort stay - Good facility Nothing particular
- Balamurugan (6/5): - Good service. Nothing.
- RAJESH (3/5): - No No
- PRASAD 26 (7/5): -
- Gary (7/5): Comfy clean hotel - Good size room, really good air con. Netflix was a bonus! Comfy beds, clean rooms. Bed sheets clean and extra pillows. Breakfast was ok, though the coffee machine wasn't on. Staff friendly, especially the bell boy. All round good value and would stay again. Only thing missing in the room was a mini fridge for drinks, otherwise I would give it 4 stars. We also paid extra for a late check out, and they rang us at 9.30am and at 10.30am asking what time we were leaving, which was irritating as were trying to sleep. But those are minor things.
- Prakash (10/5): -
- Gianni (8/5): - Staff molto gentile, colazione ottima, letti abbastanza comodi, AC molto regolabile Il bagno piccolo con una grande porta sempre in mezzo...
- MONTSERRAT (7/5): -
- Anja (10/5): -
- lodhiya (9/5): -
- Preeti (7/5): -
- Goyal (7/5): Not so good - Not so good Not so good
- Anil (7/5): Convenient reservation and good breakfast. - Good breakfast selection, very good coffee. Simple taxi arrangement. Courteous staff. Good restaurant menu. Need to add yogurt to the breakfast menu. Prepayment policy was inconvenient. No other hotel required prepayment during our nine day tour. As foreign tourists we would have preferred bottled water over RO water provided by the hotel.
- Thangappan (9/5): -
- michel (7/5): a comfortable basic hotel stay in a good location. As expected given the budget rate. - very basic hotel, as expected from the price of rooms.
- Vidya (9/5): - Clean, good location, rooms are comfortable. Breakfast is very ordinary
- Ellen (8/5): Prima plek om te verblijven voor een bezoek aan Madurai. - Wij hadden een kamer in het nieuwe gebouw en waren aangenaam verrast. De kamer zag er mooi en modern uit. Fijn bed. Ontbijt was ook prima, met voldoende keus. Bediening hielp ons met koffie en er werd speciaal een.omelet geregeld. Veel vieze vingers op balkondeuren, spiegels en douchewand.
- Richard (8/5): super -
- Nick (5/5): A disappointing stay - The location is good and the staff were helpful generally. We were disappointed with the Astoria hotel. The room was a bit scruffy and not particularly clean. The safe didn't work. There was quite a lot of noise from the rest of the hotel, including a really annoying door lock alarm which kept going off and was not quickly sorted by the hotel maintenance people.
- Harsh (9/5): -
- Srinath Krishnan (9/5): -
- Melissa (3/5): - The room is spacious but personally, I feel it is not worth the price they offered. Dirty sheets, dirty toilet.
- Kapadia (9/5): Overall it is a good experience to stay - The new Annex building is very good and has very good rooms with a small balcony. Breakfast, although not too varied, was good. Location is good as it is in the city but not in a congested area. The rooms at the old building are no good. Those rooms are small and the bathroom is too bad and stinking. Do not opt for the Delux rooms as they are in the old building.
- Pramod Kumar (9/5): -
- Sajjan (8/5): -
- PRAFULCHANDRA (7/5): Good - Good Good
- Rolf (9/5): -
- Asmita (9/5): -
- Silvia (8/5): Ottima soluzione per Madurai - Gentilezza dello staff, camera semplice pulita con bollitore, wifi presente, buona colazione Indiana e europea, pagamento con carta di credito, posizione. Nulla tutto perfetto
- Jayanth (9/5): Perfect for our requirement - Liked the location . Liked that they had set up the room before we checked in . The neighbour room was noisy , can’t fault the hotel for it though .
- Krishnarpanam (9/5): good place for travellers - near railway station they were not so friendly with the customers.
- Jennifer (6/5): Ok for an overnight stopover - The bed was comfortable. lack of space to put anything
The staff do not smile
I didnt like having to cross a busy road to get breakfast
I did not like being asked to pay half up front . this does not happen on Booking .com. I thought it might be a scam
- Sofia (9/5): -
- Navdeep (10/5): A memorable stay because of Meenakshi amman temple and the exceptional staffs with great tasty foods. Will visit again f - The location, staffs, ambience, room and Food was exceptional
- Lakshmi (9/5): - Clean and nice hotel, location is also good. Staffs were friendly Nothing much only one suggestion is plastic plate could have been replaced with glass or ceramic
- Shubhra (9/5): - Great location and very clean. The staff were very responsive and great food as well! Easy check in and accommodating!
- VIKAS (8/5): -
- Ravichandran (10/5): Pretty decent place to stay for a short trip with easy access to many key places in Madurai - Comfort, cleanliness, location, breakfast everything was good Parking - was on the other side of the hotel.Their own premises but had to keep crossing back and forth everytime to get stuff from the car. They provide valet parking but to get small things back from the car was a little cumbersome especially the day we checked it, as it was raining pretty heavily
- Rehna (5/5): -
- BG2 (6/5): No volvería aquí - El cuarto de baño. En el lavabo no hay sitio ni para poner el vaso con el cepillo de dientes.
- Krishna (7/5): Good stay but below average and too costly food. - Clean and comfortable stay with prompt staff. Exorbitantly high cost of food with low taste and quality. Water bottles being charged 3 times of print price (clear violation of all govt rules).
- Subba (6/5): - Breakfast is not good and fresh. Dinner is not fresh. Better to avoid eating food there. No heartfelt touch in the hotel.
- Madhusudanan (6/5): Good location, friendly staff. But not value for money. - Location was good. Staffs are very friendly. Extra bed that we ordered was placed even before we checked in. Buffet breakfast is just fine. There are two hotels Astoria & Astoria-2.0 next to each other, but both are tagged as Astoria hotel.
Astoria-2.0 is newly hotel while other is pretty old.
Room photos in booking.com site shows both pictures in mixed manner, that gave an impression that its all the same and rooms are new and clean.
But we were allocated rooms in old hotel, which is not at all worth the amount paid.
A clear indication about they are two different old & new hotels (Ex: IBIS / NOVOTEL) with completely different lobby/room setup will be helpful to decide where it is worth the money or not.
- Vijay Raj (8/5): - Clean room. Friendly and helpful staff.
- Muizzu (10/5): - Room was a bit untidy but other than that, everything was great
- Pathi (10/5): -
- Paramasivan (10/5): - Enjoyed our stay, breakfast and amenities in the room. Value for money
- Wilfried (5/5): -
- Ananth (9/5): -
- puneeth (1/5): -
- Venka (8/5): -
- Ramachandran (8/5): -
- Arthur (8/5): - Nice, clean hotel Too much mosquitos
- Verified traveler (6/5): - Rooms are small
- Deepa (8/5): Was a very relaxing and comfortable stay. Staff are extremely friendly and helpful. Manager Christopher was kind and add - Property was clean and located close to the centre. Lot of mosquitoes.
- randheeve (6/5): - Location is very near and central to the city and restaurant guys were quite professional and humane. Though they helped with late checkout etc, it was not smooth and also feel value for money could have been better.. Anyways hope things will be fixed.. Some of the attitude of some staff, economics was overpowering hospitality.. Middle level managers need better training and it has to also reflect on training junior house keeping staff... Hospitality was missing... Could be better!
- Ankit (8/5): -
- Thangavel (8/5): - Perfect location The breakfast can be improved. Tried the Onion Dosa, but the taste wasn't good.
- Genaro José (4/5): - El personal era amable Necesita reformas en esas habitaciones y actualizarse. Poner rampa para subir maletas por favor.
- Gopal (10/5): - Very good
- Ak (8/5): Very good -
- Thasim (4/5): Disappointing -
- Deepak (10/5): Exceptional -
- Karthik (10/5): Exceptional -
- Krishnan (8/5): Very good -
- Kapiyan (4/5): Disappointing -
- Sailendu (7/5): Good - Early check-in 50% of the Total room charge
- Arpit (10/5): Exceptional -
- Gerald (9/5): Excellent hotel , friendly staff and good bfast - Location is great. Bfast was included in the price I paid. Bfast options was good and service was good
Comes with car park and valet parking drivers.
Rooms were neat and clean. Bathroom was excellent and exceeded my expectations.
Spl mention to front desk manager Rajesh, for making our stay comfortable ... I can definitely recommend this one Nothing really. Everything was good
- Anithra (7/5): Good -
- Surapat (10/5): Exceptional -
- John (4/5): Room was good, but service was bad. - The room was clean and well maintained. Restaurant was located at the opposite side of the hotel, and we had to cross the road with small children which was very difficult.
Breakfast had limited options, and they were not re-filling the food. Only 3 staffs were managing a big restaurant, and we had to wait for long time for the food.
We ordered the dinner at 9:30pm, and restaurant managed total us that it will served in 20mins, but the room service didn't show up till we made the 3rd call, and it reached at 10:30pm.
Overall we are dissatisfied with the hotel, and won't recommend.
Staffs seems to be inexperienced.
- Panchani (5/5): If you are staying you need to keep calling the housekeeping for basic amenities - Lack of basic facilities like hand wash, locker and fridge in a deluxe room. There was incomplete segregation in bathroom so water was everywhere in the bathroom.
- J (8/5): Very good -
- Peter (9/5): Superb -
- Sindhuula (8/5): - Good property, close to temple
- Nita (8/5): Very good -
- Gopall (8/5): Very good -
- Arun (10/5): Exceptional -
- Rajeeva (10/5): Exceptional -
- Jayaprasanna (10/5): Exceptional -
- Ajay (5/5): Passable -
- Prashanth (8/5): Great location for a good price and service - Location, Service, Economical
- Johannes (9/5): Superb - Good hotel in Madurai
Recommendable
very nice helpful hotel staff
- Douglas (7/5): Old fixtures in need of repair - Bathroom so small you can sit on the toilet and heave into the sink at the same time. Everything cramped. Very dark bathroom.
- Subhash (7/5): location good. value for money is poor - location is good and close to city center not worth the money. old hotel
- Nehal (6/5): Pleasant -
- Gajendra (1/5): Bad - There was no Iron in my room
And had to wait 30 mins and kept chasing for which i was late to my meeting.
There was no hotel manager just the staff. Intercom inly worked to reception.
- Gilda (10/5): Exceptional -
- Sivaramakrishnan (4/5): - No internet, no mineral water, dusty, etc.
- Aditya (6/5): Pleasant -
- Carlos (8/5): All in all it was great - All good Some option for western people would be nice.
- Sudhir (7/5): Good - Very poor buffet breakfast
- Thangavel (10/5): Exceptional - Happy stay
- Kirill (9/5): Superb -
- Sudesh (6/5): Not so pleasant - Location Cleanliness. Bathroom was stinking
- Raja (10/5): Exceptional -
Photos